Director Of Strategy jobs at Capital One

JobID: 210639839 JobSchedule: Full time JobShift: : As a part of Fraud Strategy, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Fraud Strategy is all about thinking outside the box, challenging the status quo and striving to be best-in-class.. As a Check Fraud Strategy Vice President in Consumer and Community Banking, you will work closely with the fraud risk technical product team to deliver best in class fraud fighting capabilities to protect our customers. You will partner with the consumer and business banking, operations, technology and product teams. Our team leverages analytics to develop strategies and actions that balance the tradeoff amongst fraud losses, operational expenses driven by fraud strategies, and customer impacts from fraud prevention efforts. Job Responsibilities * Manage a team of fraud strategy professionals to monitor fraud trends in the portfolio * Develop insights around potential gaps in defenses and propose solutions using data from across the firm * Leverage advanced machine learning models and other advanced analytics * Develop strategies and actions that balance fraud losses, operational expenses, and customer impacts * Work closely with partners across the firm to develop a joint list of projects * Deliver solutions that keep the firm and customers safe from fraud while supporting business growth * Collaborate with the fraud risk technical product team to deliver best-in-class fraud fighting capabilities Required Qualifications, Capabilities, and Skills * Bachelor's or Master's degree * 7+ years of professional experience related to strategic analytics, risk management, or data science * Strong knowledge of programming language like SAS, SQL * Strong analytical, interpretive, and problem-solving skills with the ability to interpret large amounts of data to monitor and uncover behaviors and trends in fraudulent activity * Strong, clear, and concise written and verbal communication with ability to edit and prepare executive level communications. Proficient in Excel & PowerPoint * Ability to mentor and develop a team of analysts, managing their book of work to deliver on business objectives * Excellent organizational and project management skills; able to manage competing priorities under tight deadlines * Proven ability to collaborate and build strong partnerships. * Intellectual curiosity with a proven ability to learn quickly * High degree of initiative, self-direction, and ability to work well under pressure Preferred Qualifications, Capabilities and Skills * Prior experience working in Fraud risk, especially Check Fraud * Passion for problem solving To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

JobID: 210679762 JobSchedule: Full time JobShift: Day : Bring your expertise to JPMorganChase. As part of Fraud Strategy, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Fraud Strategy is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Vice President within the Fraud Strategy Team, you will be responsible for designing and managing fraud strategies, capabilities, and processes including working with Product and Operations. Your role will require a deep understanding of the business, data analysis to understand root causes, and the use of analytics to design and implement solutions. You will play a pivotal role in promoting end-to-end solutions that mitigate risk while balancing the minimization of revenue loss, operating costs, and customer impacts. Job Responsibilities * Manage and enhance 3rd Party Fraud strategy to drive the intended tradeoff between fraud mitigation, financial performance, customer experience, and operational efficiency * Regularly monitor fraud trends and customer frictions to identify opportunities to improve fraud strategy performance * Leverage internal and external data sources and advanced analytic tools to drive accurate fraud detection * Collaborate closely with broader fraud strategy team and other cross functional teams to leverage best practice and ensure control and compliance * Stay on top of the industry trends and adopt industry best practices * Build a high performing team through recruiting and developing talents Required qualifications, capabilities, and skills * 6+ years of experience in credit or fraud risk management * Excellent collaboration and partnership skills with proven track record in working well with internal teams and external partners * Ability to think strategically to come up with a vison for areas of responsibility, develop roadmaps and drive execution to balance short-term vs long-term solutions * Strong analytical thought leadership with the ability to leverage AI and machine learning to drive effective and innovative solutions * Strong process management and project management skills with the ability to drive capability development * Strong communication skills with the ability to communicate effectively and strategically to senior leaders and key stakeholders * Demonstrated strong curiosity to learn and attention to details to drive analytical and execution quality To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

As a part of Fraud Strategy, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Fraud Strategy is all about thinking outside the box, challenging the status quo and striving to be best-in-class.. As a Check Fraud Strategy Vice President in Consumer and Community Banking, you will work closely with the fraud risk technical product team to deliver best in class fraud fighting capabilities to protect our customers. You will partner with the consumer and business banking, operations, technology and product teams. Our team leverages analytics to develop strategies and actions that balance the tradeoff amongst fraud losses, operational expenses driven by fraud strategies, and customer impacts from fraud prevention efforts. **Job Responsibilities** + Manage a team of fraud strategy professionals to monitor fraud trends in the portfolio + Develop insights around potential gaps in defenses and propose solutions using data from across the firm + Leverage advanced machine learning models and other advanced analytics + Develop strategies and actions that balance fraud losses, operational expenses, and customer impacts + Work closely with partners across the firm to develop a joint list of projects + Deliver solutions that keep the firm and customers safe from fraud while supporting business growth + Collaborate with the fraud risk technical product team to deliver best-in-class fraud fighting capabilities **Required Qualifications, Capabilities, and Skills** + Bachelor's or Master's degree + 7+ years of professional experience related to strategic analytics, risk management, or data science + Strong knowledge of programming language like SAS, SQL + Strong analytical, interpretive, and problem-solving skills with the ability to interpret large amounts of data to monitor and uncover behaviors and trends in fraudulent activity + Strong, clear, and concise written and verbal communication with ability to edit and prepare executive level communications. Proficient in Excel & PowerPoint + Ability to mentor and develop a team of analysts, managing their book of work to deliver on business objectives + Excellent organizational and project management skills; able to manage competing priorities under tight deadlines + Proven ability to collaborate and build strong partnerships. + Intellectual curiosity with a proven ability to learn quickly + High degree of initiative, self-direction, and ability to work well under pressure **Preferred Qualifications, Capabilities and Skills** + Prior experience working in Fraud risk, especially Check Fraud + Passion for problem solving **To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).** Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

As a part of Fraud Strategy, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Fraud Strategy is all about thinking outside the box, challenging the status quo and striving to be best-in-class.. As a Check Fraud Strategy Vice President in Consumer and Community Banking, you will work closely with the fraud risk technical product team to deliver best in class fraud fighting capabilities to protect our customers. You will partner with the consumer and business banking, operations, technology and product teams. Our team leverages analytics to develop strategies and actions that balance the tradeoff amongst fraud losses, operational expenses driven by fraud strategies, and customer impacts from fraud prevention efforts. Job Responsibilities Manage a team of fraud strategy professionals to monitor fraud trends in the portfolio Develop insights around potential gaps in defenses and propose solutions using data from across the firm Leverage advanced machine learning models and other advanced analytics Develop strategies and actions that balance fraud losses, operational expenses, and customer impacts Work closely with partners across the firm to develop a joint list of projects Deliver solutions that keep the firm and customers safe from fraud while supporting business growth Collaborate with the fraud risk technical product team to deliver best-in-class fraud fighting capabilities Required Qualifications, Capabilities, and Skills Bachelor's or Master's degree 7+ years of professional experience related to strategic analytics, risk management, or data science Strong knowledge of programming language like SAS, SQL Strong analytical, interpretive, and problem-solving skills with the ability to interpret large amounts of data to monitor and uncover behaviors and trends in fraudulent activity Strong, clear, and concise written and verbal communication with ability to edit and prepare executive level communications. Proficient in Excel & PowerPoint Ability to mentor and develop a team of analysts, managing their book of work to deliver on business objectives Excellent organizational and project management skills; able to manage competing priorities under tight deadlines Proven ability to collaborate and build strong partnerships. Intellectual curiosity with a proven ability to learn quickly High degree of initiative, self-direction, and ability to work well under pressure Preferred Qualifications, Capabilities and Skills Prior experience working in Fraud risk, especially Check Fraud Passion for problem solving

Join a premier global financial institution and help shape the future of operations. As a key member of our leadership team, you will drive impactful change and deliver innovative solutions. Collaborate with senior leaders and cross-functional partners to set a bold vision for operational excellence. Inspire high-performing teams and foster a culture of continuous improvement. Make a lasting impact on our customers, employees, and business outcomes. As a Business Operations Director - Transformation & Strategic Initiatives at JPMorgan Chase within the Consumer & Community Banking Operations team, you will define and execute a multi-year transformation roadmap. You will leverage industry best practices and emerging technologies to deliver end-to-end improvements in customer and employee experiences. This role requires strong collaboration with senior leadership, business partners, and external advisors. You will ensure alignment with strategic objectives and deliver measurable wins along the way. The position is based in Columbus, OH; Wilmington, DE; Indianapolis, IN; Heathrow, FL; or Tampa, FL. You will serve as a thought leader in operations, bringing expertise in large-scale change initiatives and consulting or advisory roles. The role involves championing a culture of innovation, agility, and continuous improvement. You will oversee operational risk identification and mitigation, ensuring compliance with regulatory requirements. The successful candidate will inspire and mentor teams, fostering collaboration and high performance. This is an opportunity to drive transformation at scale and influence the strategic direction of our operations function. Job Responsibilities Define and communicate a compelling vision for the future of operations, aligned with organizational goals and industry trends. Lead the design and delivery of large-scale transformation programs to enhance efficiency, customer experience, and risk management. Build and maintain strong relationships with senior leadership, business partners, and external advisors to ensure alignment and successful execution. Champion a culture of innovation, agility, and continuous improvement using structured change management methodologies. Oversee the identification and mitigation of operational risks, ensuring robust controls and regulatory compliance. Inspire, mentor, and develop high-performing teams, fostering an open and collaborative culture. Develop and present robust business cases for strategic initiatives. Manage multiple priorities and deliver results under tight deadlines. Leverage data, technology, and process reengineering to drive operational improvements. Monitor progress and measure outcomes to ensure sustained results. Serve as a trusted advisor to stakeholders at all levels. Required Qualifications, Capabilities, and Skills Several years experience as an Executive Director or similar external position Minimum of 10 years of experience in operations and/or technology, ideally in consumer banking. Bachelor's degree in Business Administration, Operations Management, or a related field. Proven track record of leading complex, cross-functional initiatives in a highly regulated environment. Experience in consulting or advisory roles, with demonstrated ability to influence at the executive level. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Demonstrated ability to manage multiple priorities and deliver results under tight deadlines. Experience with structured change management methodologies (e.g., Prosci ADKAR). Ability to develop and present robust business cases. Strong stakeholder engagement skills and team leadership and talent development. Preferred Qualifications, Capabilities, and Skills Strong understanding of consumer banking operations and technology. MBA or advanced degree preferred. Experience with data-driven transformation initiatives. Familiarity with industry best practices in operational excellence. Ability to foster a culture of innovation and continuous improvement. Experience working with external advisors and consultants.

JobID: 210692404 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $123,500.00-$180,000.00; New York,NY $133,000.00-$190,000.00 Help shape our marketing transformation work as a Vice President within Firmwide Marketing. As a Marketing Transformation Vice President in the Firmwide Marketing organization, you will partner with the Head of Marketing Transformation to advanced strategic initiatives and support program management. You'll focus on tracking and reporting transformation KPIs and OKRs, generating actionable insights for executive audiences, and ensuring initiatives deliver on time and achieve business value. Your work will help drive progress on our transformation agenda and maintain consistent, data-driven messaging across the organization. Job responsibilities * Support the development and execution of strategic marketing transformation initiatives. * Distill complex topics such as AI, data strategy, and product life cycle into clear, concise communications. * Prepare presentations, reports, and materials for senior leadership and stakeholders. * Track and organize OKRs and roadmap milestones for transformation programs. * Provide hands-on program management support for key projects. * Collaborate with Product, Technology, Data, and Marketing teams (across Lines of Business, Channels, and Operations). * Ensure consistent messaging and alignment with the multi-year transformation roadmap. * Stay current on AI and marketing trends, bringing innovative ideas to the team. * Contribute to executive updates and transformation communications. * Maintain high standards of organization and attention to detail * Identify opportunities to improve processes and outcomes. Required qualifications, capabilities and skills: * Bachelor's degree in Marketing, Business, Communications, or related field. * 4 plus years of experience in business consulting, product strategy, or marketing. * Proven ability to simplify and communicate complex concepts clearly. * Strong strategic thinking and analytical skills. * Exceptional written and verbal communication skills. * Highly organized and detail-oriented. * Ability to work collaboratively in a fast-paced environment. * Demonstrated initiative and proactive problem-solving. Preferred qualifications, capabilities and skills: * Experience with marketing transformation and AI-driven marketing. * Familiarity with program management methodologies. * Experience preparing executive-level communications and presentations. * Exposure to cross-functional collaboration in large organizations. * Knowledge of data strategy or product life cycle management. * Prior experience in a financial services or technology environment. * Advanced proficiency with presentation and collaboration tools. Additional Information: * Opportunity to work at the forefront of marketing and AI innovation. * Exposure to senior leadership and strategic decision-making. * Collaborative, growth-oriented team environment. * Professional development and learning opportunities.

The Consumer Bank Acquisition Marketing team is responsible for driving incremental high-quality customer growth by launching and leading direct-to-consumer marketing campaigns that acquire new customers and deepen existing relationships. A significant source of customer growth for Chase Consumer Bank is through acquisition marketing on our digital Owned Channels, including Chase.com (#1 most visited banking site) and the Chase Mobile App (#1 most downloaded banking app). As a Marketing Strategy Manager on the Acquisition Marketing team, you will drive growth of new banking relationships driven by acquisition marketing through our Owned Channels. **Job responsibilities** + Partner with leaders of centralized teams managing Owned Channels (for example, Digital, Owned Media and/or Modelling, etc.) to pragmatically advance our customer growth results via strong collaboration and influence + Concept, develop and propose initiatives and tests that drive growth through a deep understanding of business priorities, customer segments and needs as well as Owned Channel capabilities + Create Owned Channel priorities and backlog recommendations to establish multi-quarter initiative roadmaps and growth targets + Deliver on growth targets by leading collaboration between Consumer Bank Acquisition and Owned Channel teams to ensure timely delivery of insights, deliverables and next steps + Lead Acquisition ad serving improvements in partnership Owned Media and Modelling to improve discoverability and share-of-voice of our messages + Develop and manage Owned Channel performance tracking that provide ongoing performance insights and identify gaps or opportunities to improve + Identify, triage and escalate ad performance issues for timely resolution **Required qualifications, capabilities and skills** + 6+ years of experience in digital, direct-to-consumer marketing. + Team player with the ability to navigate a highly matrixed organization, influence partners, build consensus, and work across various functional departments + Proven experience crafting well-structured strategic business plans using qualitative and quantitative data and producing measurable results + Ability to present and discuss ideas with intent to persuade, educate, and enhance understanding across all levels of the organization + Experienced manager of marketing budgets, forecasts, and expected financial returns **Preferred qualifications, capabilities and skills** + Financial services industry experience a plus + Proven ability to take initiative, influence others and achieve results + Constantly pushes boundaries of \"what could be\" to drive innovation + Excels at managing multiple initiatives simultaneously within tight deadlines + Loves testing, learning, and taking calculated risks Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

The Consumer Bank Marketing Acquisition team is responsible for developing and leading integrated marketing campaigns designed to profitably acquire primary bank relationships and grow share of wallet for the Consumer Bank. As a Marketing Strategy Lead- Vice President on the Acquisition Marketing team, you will manage paid digital channels such as Paid Search and Paid Social for acquisition marketing programs designed to drive new-to-deposit household growth profitably. **Job responsibilities:** + Act as a thought leader in paid digital channels, presenting ideas to persuade, educate, and enhance organizational understanding. + Craft strategic marketing plans using qualitative and quantitative data to produce measurable results. + Navigate a matrixed organization, influence partners, build consensus, and coordinate audience targeting, channel plans, and creative. + Work with analytics to understand performance, test results, and profitability; utilize data to drive decisions and optimize marketing. + Identify new capabilities to improve program performance, support new initiatives, and recommend proactive enhancements. + Lead reporting efforts, including forecasting, performance analysis, and test result communication. + Effectively communicate complex digital channel insights and trends to non-technical partners, highlighting actionable opportunities. **Required qualifications, capabilities and skills:** + Has deep performance marketing experience in digital marketing (paid social, paid search, affiliate, display) + Experienced manager of marketing budgets, forecasts, and expected returns + Has ability to build a robust roadmap with a test-and-learn agenda project prioritization + Skilled working in a highly matrixed organization and using data to influence stakeholders and partners + Is a fantastic partner who leads through strong collaboration; recognized as a team player + Is data driven and analytical, while also being a creative and solution-focused problem-solver + Is focused on how marketing drives quantifiable business results + Is vigorous and thorough in their management of details; proven ability to take initiative + Loves testing, learning, and taking calculated risks + Understands the big picture, considering impacts outside their given initiatives + Excels at managing multiple initiatives simultaneously within tight deadlines **Preferred qualifications, capabilities and skills:** + Excellent written and verbal presentation skills + Highly proficient in Microsoft Excel and Power Point + Comfortable with continuously changing priorities + 7+ years of marketing experience, preferably with expertise in digital marketing and paid media + Financial services industry experience a plus Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

JobID: 210678950 JobSchedule: Full time JobShift: : The Consumer Bank Marketing Acquisition team is responsible for developing and leading integrated marketing campaigns designed to profitably acquire primary bank relationships and grow share of wallet for the Consumer Bank. As a Marketing Strategy Lead- Vice President on the Acquisition Marketing team, you will manage paid digital channels such as Paid Search and Paid Social for acquisition marketing programs designed to drive new-to-deposit household growth profitably. Job responsibilities: * Act as a thought leader in paid digital channels, presenting ideas to persuade, educate, and enhance organizational understanding. * Craft strategic marketing plans using qualitative and quantitative data to produce measurable results. * Navigate a matrixed organization, influence partners, build consensus, and coordinate audience targeting, channel plans, and creative. * Work with analytics to understand performance, test results, and profitability; utilize data to drive decisions and optimize marketing. * Identify new capabilities to improve program performance, support new initiatives, and recommend proactive enhancements. * Lead reporting efforts, including forecasting, performance analysis, and test result communication. * Effectively communicate complex digital channel insights and trends to non-technical partners, highlighting actionable opportunities. Required qualifications, capabilities and skills: * Has deep performance marketing experience in digital marketing (paid social, paid search, affiliate, display) * Experienced manager of marketing budgets, forecasts, and expected returns * Has ability to build a robust roadmap with a test-and-learn agenda project prioritization * Skilled working in a highly matrixed organization and using data to influence stakeholders and partners * Is a fantastic partner who leads through strong collaboration; recognized as a team player * Is data driven and analytical, while also being a creative and solution-focused problem-solver * Is focused on how marketing drives quantifiable business results * Is vigorous and thorough in their management of details; proven ability to take initiative * Loves testing, learning, and taking calculated risks * Understands the big picture, considering impacts outside their given initiatives * Excels at managing multiple initiatives simultaneously within tight deadlines Preferred qualifications, capabilities and skills: * Excellent written and verbal presentation skills * Highly proficient in Microsoft Excel and Power Point * Comfortable with continuously changing priorities * 7+ years of marketing experience, preferably with expertise in digital marketing and paid media * Financial services industry experience a plus

JobID: 210679518 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $133,000.00-$190,000.00 Step into the role of Consumer Bank Marketing Retention Lead, where your expertise will drive innovative strategies to deepen customer loyalty and reduce attrition across our Consumer Bank portfolio. You'll be at the forefront of designing targeted retention campaigns and leveraging data-driven insights. As the Consumer Bank Marketing Retention Lead Vice President within the Consumer Bank, you will develop and execute strategies to retain existing customers, increase engagement, and reduce attrition. Job responsibilities * Design and implement comprehensive retention strategies to improve customer loyalty and reduce churn across consumer banking products. * Lead the creation, execution, and optimization of multi-channel marketing campaigns focused on customer retention, including email, direct mail, digital, and in-branch initiatives. * Analyze customer data and feedback to identify at-risk segments, understand drivers of attrition, and uncover opportunities for engagement. * Work closely with product, analytics, digital, and customer experience teams to align retention efforts with broader business objectives. * Establish KPIs and regularly report on the effectiveness of retention programs, making data-driven recommendations for improvement. * Develop targeted messaging and offers based on customer segments, behaviors, and lifecycle stages. Required qualifications, capabilities and skills: * 4 year degree in Marketing, Advertising, Analytics or Finance * 7+ years of marketing experience with expertise in digital conversion strategies and innovation * Excels at managing multiple initiatives simultaneously within tight deadlines * Strong analytical, problem solving and planning skills * Develops strong partnerships; recognized as a team player * Proven ability to take initiative, influence others, and achieve results * Skilled and comfortable at working in a highly matrixed organization * Comfortable with continuously changing priorities * Excellent written and verbal presentation skills * Highly proficient in Microsoft Excel and Power Point

The Consumer Bank Marketing Acquisition team is responsible for developing and leading integrated marketing campaigns designed to profitably acquire primary bank relationships and grow share of wallet for the Consumer Bank. As a Marketing Strategy Lead (Paid Media) on the Acquisition Marketing team, you will manage acquisition marketing programs designed to drive new-to-deposit household growth profitably through paid advertising campaigns. **Job responsibilities:** + Craft well-structured strategic marketing plans using qualitative and quantitative data and producing measurable results + Navigate a highly matrixed organization, influence partners, build consensus, and work across various functional departments to plan & execute audience targeting, channel plans, and creative + Work with analytics to understand performance, test results, and profitability; utilize data and analytics to drive marketing decisions and optimize performance + Identify new capabilities to improve program performance and support launch of new initiatives and programs; assess performance and issues proactively and recommend enhancements + Act as a thought leader, presenting and discussing ideas with intent to persuade, educate, and enhance understanding across all levels of the organization + Present strategy and performance updates to senior leadership and cross-functional stakeholders + Lead reporting including forecasting, performance, and test results **Required qualifications, capabilities an skills** + Has deep performance marketing experience in traditional direct response and digital marketing channels + Is experienced manager of marketing budgets, forecasts, and expected returns + Has ability to build a robust program roadmap and test-and-learn agenda through business case creation and project prioritization + Skilled working in a highly matrixed organization and using data to influence stakeholders and partners + Is a fantastic partner who leads through strong collaboration; recognized as a team player + Is data-driven and analytical, while also being a creative problem-solver + Is focused on how marketing drives quantifiable business results + Is vigorous and thorough in their management of details; proven ability to take initiative + Excels at managing multiple initiatives simultaneously within tight deadlines + Excellent written and verbal presentation skills + Highly proficient in Microsoft Excel and Power Point **Preferred qualifications, capabilities and skills** + 7+ years of marketing experience, preferably with expertise in digital marketing and paid media + Financial services industry experience a plus + Loves testing, learning, and taking calculated risks + Understands the big picture, considering impacts outside their given initiatives + Comfortable with continuously changing priorities Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

The Consumer Bank Marketing Acquisition team is responsible for developing and leading integrated marketing campaigns designed to profitably acquire primary bank relationships and grow share of wallet for the Consumer Bank. As a Marketing Strategy Lead on the Acquisition Marketing team, you will manage acquisition marketing programs designed to drive new-to-deposit household growth profitably through campaigns across paid and owned channels. **Job responsibilities:** + Craft well-structured strategic marketing plans using qualitative and quantitative data and producing measurable results + Navigate a highly matrixed organization, influence partners, build consensus, and work across various functional departments to plan & execute audience targeting, channel plans, and creative + Work with analytics to understand performance, test results, and profitability; utilize data and analytics to drive marketing decisions and optimize performance + Identify new capabilities to improve program performance and support launch of new initiatives and programs; assess performance and issues proactively and recommend enhancements + Act as a thought leader, presenting and discussing ideas with intent to persuade, educate, and enhance understanding across all levels of the organization + Present strategy and performance updates to senior leadership and cross-functional stakeholders + Lead reporting including forecasting, performance, and test results **Required qualifications, capabilities and skills:** + Has deep performance marketing experience in traditional direct response and digital marketing channels + Is experienced manager of marketing budgets, forecasts, and expected returns + Has ability to build a robust program roadmap and test-and-learn agenda through business case creation and project prioritization + Skilled working in a highly matrixed organization and using data to influence stakeholders and partners + Is a fantastic partner who leads through strong collaboration; recognized as a team player + Is data-driven and analytical, while also being a creative problem-solver + Is focused on how marketing drives quantifiable business results + Is vigorous and thorough in their management of details; proven ability to take initiative + Excels at managing multiple initiatives simultaneously within tight deadlines + Excellent written and verbal presentation skills + Highly proficient in Microsoft Excel and Power Point **Preferred qualifications, capabilities and skills:** + 7+ years of marketing experience, preferably with expertise in digital marketing and paid media + Financial services industry experience a plus + Comfortable with continuously changing priorities + Loves testing, learning, and taking calculated risks + Understands the big picture, considering impacts outside their given initiatives Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

Step into the role of Vice President, Community and Local Marketing Campaign Management, where your expertise will shape and deliver impactful work in the Consumer Bank. As a Vice President, Community and Local Marketing Campaign Management in the Consumer Bank Marketing team, you will oversee the development and execution of strategic campaigns and supporting content for local events, workshops and initiatives. Your work will be essential in driving customer engagement, supporting business growth, and ensuring successful execution of new builds, grand openings, and other key events. **Job responsibilities** + Develop and execute end-to-end community and local marketing campaigns. + Create and manage content that supports campaigns and event initiatives. + Lead creative strategy and execution for new builds, grand openings, and local events. + Collaborate with cross-functional teams to ensure campaign and content alignment. + Oversee agency and vendor relationships for campaign and content development. + Drive measurable performance through data-driven marketing tactics. + Ensure compliance and controls across all campaign materials and channels. + Optimize campaign content and direct response tactics to improve results and efficiency. + Support capacity planning and prioritization for campaign and event initiatives. + Guide content and UX strategy for local marketing efforts and deliver exceptional customer experiences + Manage multi-channel execution, including digital, print, and event content. **Required qualifications, capabilities, and skills** + 10 plus years of experience in marketing strategy, campaign development, or content creation. + 5 plus years of leadership experience managing high-performing teams. + Expertise in developing and executing creative content for digital, print, and event channels. + Experience managing agency and vendor relationships. + Strong skills in strategic planning, multi-tasking, and prioritization. + Knowledge of database marketing, segmentation, testing, and measurement. + Ability to execute marketing projects and content with precision and attention to detail. + Excellent written and oral communication skills. + Bachelor's degree in Marketing, Business, or related field. + High energy, solutions-oriented approach to managing multiple initiatives. + Proven relationship development and negotiation skills. **Preferred qualifications, capabilities, and skills** + Experience in financial services marketing, including debit or credit products. + Agency-side marketing experience. + Content development and copywriting skills. + Experience with local market activation and event marketing. + Familiarity with compliance and regulatory requirements in financial services. + Creative and innovative mindset focused on continuous improvement. **Additional Information** + Role may require occasional travel to support local events and grand openings. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

The Consumer Bank Marketing Acquisition team is responsible for developing and leading integrated marketing campaigns designed to profitably acquire primary bank relationships and grow share of wallet for the Consumer Bank. As a Marketing Strategy Lead- Vice President on the Acquisition Marketing team, you will manage paid digital channels such as Paid Search and Paid Social for acquisition marketing programs designed to drive new-to-deposit household growth profitably. Job responsibilities: Act as a thought leader in paid digital channels, presenting ideas to persuade, educate, and enhance organizational understanding. Craft strategic marketing plans using qualitative and quantitative data to produce measurable results. Navigate a matrixed organization, influence partners, build consensus, and coordinate audience targeting, channel plans, and creative. Work with analytics to understand performance, test results, and profitability; utilize data to drive decisions and optimize marketing. Identify new capabilities to improve program performance, support new initiatives, and recommend proactive enhancements. Lead reporting efforts, including forecasting, performance analysis, and test result communication. Effectively communicate complex digital channel insights and trends to non-technical partners, highlighting actionable opportunities. Required qualifications, capabilities and skills: Has deep performance marketing experience in digital marketing (paid social, paid search, affiliate, display) Experienced manager of marketing budgets, forecasts, and expected returns Has ability to build a robust roadmap with a test-and-learn agenda project prioritization Skilled working in a highly matrixed organization and using data to influence stakeholders and partners Is a fantastic partner who leads through strong collaboration; recognized as a team player Is data driven and analytical, while also being a creative and solution-focused problem-solver Is focused on how marketing drives quantifiable business results Is vigorous and thorough in their management of details; proven ability to take initiative Loves testing, learning, and taking calculated risks Understands the big picture, considering impacts outside their given initiatives Excels at managing multiple initiatives simultaneously within tight deadlines Preferred qualifications, capabilities and skills: Excellent written and verbal presentation skills Highly proficient in Microsoft Excel and Power Point Comfortable with continuously changing priorities 7+ years of marketing experience, preferably with expertise in digital marketing and paid media Financial services industry experience a plus

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Private Business Strategist within PNC's Private Bank organization, you will be based in Philadelphia, PA. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description Participates in consultations with clients and prospects on PNC's ability to assist them across the full range of succession planning solutions. Partners internally with the Asset Management Group and C&IB. Engages in strategic discussions with clients and/or prospects to maintain and/or strengthen our relationships and to provide industry insights that are beneficial to both the individual and the company. Assesses the scope and resources required for various modular tax, estate and financial plans and manages the resources for efficiency. Identifies, researches, and evaluates the market. Regularly engages with relationship managers, Corporate Banking leadership team, and the transactional teams to ensure open and continued communication regarding the alignment of strategic alternatives offered by PNC. Conducts and reviews research as appropriate, and develops tax, estate and financial analyses and plans. Makes generally accepted recommendations to team and may make recommendations to clients. May provide direction to wealth strategists and associates. Retains and grows assets under management by working with clients, prospective clients, and Centers of Influence and by providing advice and implementation. Identifies solutions and PNC services as sales opportunities to enhance existing client relationships. Develops new client relationships through networking, prospecting and referrals. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. CompetenciesClient Relationship Management, Customer Experience Management, Decision Making and Critical Thinking, Financial Services Industry, Networking, Sales Scoping and Qualification, Value SellingWork ExperienceRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s) LicensesNo Required License(s) BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

JobID: 210686106 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $152,000.00-$245,000.00 This team is responsible for working with Product and Technology and the marketing teams to build and manage marketing enhancement Backlog. Responsible for communicating roadmap, participating in discovery sessions, and managing change. Will present progress to Senior Leaders across Consumer and Community Banking marketing, collaborate with transformation office on new opportunities and manage AI implementation programs. As the Marketing Strategy-Program Management-Executive Director on the Marketing Services Transformation team, you should be a visionary and an accomplished Marketing Program Manager with deep expertise in technology, product backlog management, and potential AI expertise. You will lead high-impact, cross-functional programs, driving innovation and operational excellence across Marketing channels. You will possess advanced leadership and presentation skills, a proven ability to manage complex product portfolios, and a track record of delivering transformative business results. Job Responsibilities * Provide oversight and strategic direction for large-scale, multifaceted programs that advance organizational objectives and marketing transformation. * Oversee the management of product backlogs, ensuring prioritization aligns with business goals and market opportunities. Champion the adoption of cutting-edge technologies, including AI and automation, to drive competitive advantage. * Lead the end-to-end delivery of complex programs, from ideation through execution, change management, and post-launch performance analysis. * Translate high-level business requirements into actionable strategies and detailed roadmaps, integrating cross-product evaluation, impact analysis, and risk management. * Present program updates, strategic recommendations, and risk assessments to C-suite executives and CMOs, leveraging advanced presentation skills to influence decision-making. * Build and maintain strong relationships with senior leaders, technology partners, and key stakeholders to ensure alignment and successful program outcomes. * Drive the integration of AI solutions and digital transformation initiatives, fostering a culture of innovation and continuous improvement. * Mentor senior program/project managers, product owners, and business analysts, promoting best practices in agile methodologies, technology adoption, and leadership. * Proactively identify, assess, and mitigate risks, navigating ambiguity and leading the organization through change with resilience and strategic foresight. Required qualifications, capabilities, and skills * Minimum of 10 years of progressive experience in program or product management, with significant exposure to technology-driven environments and executive leadership. * Bachelor's degree (BA/BS) in Business, Technology, Engineering, or a related field. * Demonstrated expertise in product backlog management, agile methodologies (e.g., JIRA, Confluence), and technology transformation. * Proven experience implementing AI solutions and automation strategies within large organizations. * Exceptional analytical, strategic thinking, and decision-making skills, with the ability to translate complex requirements into actionable plans. * Advanced presentation and communication skills, with a history of influencing executive stakeholders and driving consensus at the highest levels. * Strong leadership, relationship building, and organizational skills, with a track record of mentoring senior teams and fostering a culture of innovation. * Deep understanding of risk management, crisis resolution, and change management in dynamic, fast-paced environments. Preferred qualifications, capabilities, and skills * Master's degree, MBA, or equivalent advanced degree strongly preferred. * Extensive experience leading digital transformation initiatives and managing complex, multi-product portfolios. * Advanced knowledge of AI, machine learning, and emerging technology trends. * Proven ability to deliver measurable business results through strategic program management and technology adoption. * Expertise in Adobe Products and content supply chain implementation.

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. As a Product Director in the Marketing Automation Platforms Workflow team, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs. **Job responsibilities** + Oversees the product roadmap, vision, development, execution, risk management, and business growth targets + Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth + Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives + Owns product performance and is accountable for investing in enhancements to achieve business objectives + Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation + Leads, hires, grows, and runs a tight-knit Product team with strong team dynamics and know-how to leverage strengths across the team while providing mentorship, guidance, and driving overall engagement for each team member's performance + Engages with cross-functional partners across the organization to lead, align, and maintain productive partnerships throughout the lifecycle + Is a lead voice in senior leadership forums to provide clear updates, drive strategic decisions and alignment, and champion the village of work being done + Drives meaningful and tangible strategic discussions as we build out a phase roadmap and sequenced approach that accounts for business and technical complexities + Partners with technology to build out needed scrum teams, build deep engagement, and then deliver high quality product + Keeps an eye out for target state as we build iteratively and juggle several moving pieces across many different organizations; proactively sense for future opportunities for the product and capabilities needed for evolution of the offers space **Required qualifications, capabilities, and skills** + 8+ years of experience or equivalent expertise delivering products, projects, or technology applications + Extensive knowledge of the product development life cycle, technical design, and data analytics + Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management + Experience driving change within organizations and managing stakeholders across multiple functions + Strong tangible experience working heavily with a wide range of cross-functional partners on a daily basis and leveraging those relationships for excellent work product + Extensive knowledge and skill leading engagements with risk and controls teams + Expertise and comfort building out and owning a roadmap, backlog, and full end-to-end execution - overall comfort and adherence to Agility principles + Passionate and vocal, balanced with a willingness to learn and collaborate and work across all levels and backgrounds + Ability to influence stakeholders with diverse points of view and maintain grounded and productive discussions, including senior leadership level audience + Structured thinker, effective communicator, concise and impactful with excellent written and oral communication skills; + Demonstrated ability to manage tight delivery timelines and calmness under intense pressure; **Preferred qualifications, capabilities, and skills** + Recognized thought leader within a related field + Martech experience + Experience with Camunda BPMN; Pega; Adobe Workfront; AI + Expertise with the Atlassian suite + Experience with executive communications Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. As a Product Director in the Marketing Automation Platforms Workflow team, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs. Job responsibilities Oversees the product roadmap, vision, development, execution, risk management, and business growth targets Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives Owns product performance and is accountable for investing in enhancements to achieve business objectives Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation Leads, hires, grows, and runs a tight-knit Product team with strong team dynamics and know-how to leverage strengths across the team while providing mentorship, guidance, and driving overall engagement for each team member's performance Engages with cross-functional partners across the organization to lead, align, and maintain productive partnerships throughout the lifecycle Is a lead voice in senior leadership forums to provide clear updates, drive strategic decisions and alignment, and champion the village of work being done Drives meaningful and tangible strategic discussions as we build out a phase roadmap and sequenced approach that accounts for business and technical complexities Partners with technology to build out needed scrum teams, build deep engagement, and then deliver high quality product Keeps an eye out for target state as we build iteratively and juggle several moving pieces across many different organizations; proactively sense for future opportunities for the product and capabilities needed for evolution of the offers space Required qualifications, capabilities, and skills 8+ years of experience or equivalent expertise delivering products, projects, or technology applications Extensive knowledge of the product development life cycle, technical design, and data analytics Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Experience driving change within organizations and managing stakeholders across multiple functions Strong tangible experience working heavily with a wide range of cross-functional partners on a daily basis and leveraging those relationships for excellent work product Extensive knowledge and skill leading engagements with risk and controls teams Expertise and comfort building out and owning a roadmap, backlog, and full end-to-end execution - overall comfort and adherence to Agility principles Passionate and vocal, balanced with a willingness to learn and collaborate and work across all levels and backgrounds Ability to influence stakeholders with diverse points of view and maintain grounded and productive discussions, including senior leadership level audience Structured thinker, effective communicator, concise and impactful with excellent written and oral communication skills; Demonstrated ability to manage tight delivery timelines and calmness under intense pressure; Preferred qualifications, capabilities, and skills Recognized thought leader within a related field Martech experience Experience with Camunda BPMN; Pega; Adobe Workfront; AI Expertise with the Atlassian suite Experience with executive communications

This is your opportunity to join Capital One's new, luxury vertical: Velocity Black. Within Capital One, the Velocity Black team is a leading digital concierge company that delivers travel, entertainment, shopping and dining offerings to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment in one place, making it an integral part of customers' lives. The Product team reimagines the status quo and drives innovative, sustainable experiences through technology. To be successful in the role, you will need to be a well-rounded 'business athlete' - a creative, analytical, and technically proficient problem solver who understands both the dynamics of the business and the tech landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in spearheading cross-functional projects that drive the growth and success of a business. As a Product Manager in Velocity Black, you will: Lead an engineering team to design and deliver a product features for our customers, agents and merchants Demonstrate a knowledge and passion for data products, API integrations, mobile and web development Build a roadmap, own the backlog and prioritize high-leverage features grounded in both qualitative and quantitative data. Build and maintain partnerships with with leaders and stakeholders to influence and advance your agenda Define, socialize and monitor key performance metric indicators to understand the evolution and success of the product Apply strategic thinking to delivering product features that are well managed, including collaborating effectively with risk, compliance, legal, and privacy partners We are looking for someone who has: A knowledge and passion for emerging technologies (API's, Big Data, Native UI's) and emerging technologies to incorporate into building great products Can use SQL to build a data-backed strategy, identify insights, and troubleshoot issues Own day to day setting and monitoring of KPIs Someone comfortable with backend products who is not afraid to challenge the norm and do what is right for the team Own day to day operations of their product, including identifying bugs or leverage opportunities via comprehensive understanding of data A product centric mindset to take a product from ideation to production and continually iterate improvements A customer-first mindset A strong communicator who can advance initiatives and create consensus through clear, concise, and contextually relevant messaging Results focused and able to manage and prioritize multiple projects simultaneously Identify, prioritize, and launch innovative, customer, agent and merchant focused payment products that drive revenue and customer value You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Basic Qualifications: At least 3 years of experience working in Product Management Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: Experience translating business strategy and analysis into consumer facing digital products At this time, Capital One will not sponsor a new applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $144,000 - $164,400 for Manager, Product Management Richmond, VA: $144,000 - $164,400 for Manager, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).