Technical Support Specialist jobs at Chestnut Health Systems - 506 jobs

Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. Part-time as-needed position to provide coverage for any of three shifts - 7:00am to 3:30pm, 3:00pm to 11:30pm, or 11:00pm to 7:30am. Position can be filled as a Client Care or Recovery Support Techician/Specliast and is based in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift pay differential. Responsibilities Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable. Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness. Qualifications Must be at least 21 years old. Must possess a minimum high school diploma or equivalent. Or a bachelor's degree; or a total of 5 years' experience and college combined. Various other certifications will be required depending on experience level. Personal experience with recovery process and willingness to discuss it as appropriate. Demonstrated skills in human services and in services to adults. Demonstrated ability to work within organizational structure. Ability to accept supervision. Demonstrated ability to work constructively with consumers, treatment resources, and the community. Valid driver's license, private auto insurance, and be insurable. Basic computer skills including MS Office 365, Adobe Acrobat, and an electronic medical record. Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway ! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $20.00 per hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

At Bowen Health, our mission is to strengthen our communities and to improve the health and well-being of those we are privileged to serve. We believe in providing a safe and supportive environment where our patients can embrace health and healing while they build a brighter future. If you're passionate about mental health and want to be part of a caring team, this opportunity is for you! About Transitional Living: At our Transitional Living Facilities, we're dedicated to providing intensive care to adult individuals with Serious Mental Illnesses (SMIs). Behavioral support specialists provide supervision and assisted care to an adult population with SMIs in a 24-hour setting to foster skill building and increased independence. This requires a specialized skill set including empathy, patience, self-care, and resilience. The position may include meal preparation, transporting patients to services, and providing a safe environment for patients. The position schedule varies and is determined by the administrative supervisor. Why Choose Bowen: Diversity & Inclusion: At Bowen, diversity and inclusion are not just buzzwords; they are at the core of who we are. We are committed to providing equal opportunities to all candidates and employees, regardless of their race, ethnicity, gender, age, religion, sexual orientation, disability, or background. We actively seek to build a team that reflects the rich tapestry of the world we live in. We value diverse perspectives and believe embracing differences strengthens our organization, making us more innovative, adaptable, and resilient. Community Impact: Each person's healing is essential for the health of our community. As a Behavioral Support Specialist at Bowen Center, you will support patients with a high level of need in building the essential skills required to improve and reclaim their lives. Integrated Healthcare Model: Be part of our integrated approach to healthcare, where we treat the whole person to ensure holistic wellness. Essential Skills: Passion for Service: You bring a positive attitude and strong customer service skills to every interaction. Team Player: You excel at working collaboratively while also having the ability to take initiative when needed. Organization and Adaptability: You're highly organized, thrive in a fast-paced environment, and can adapt to stressful and changing situations. Technical Skills: You have a solid foundation in computer skills, which will be essential for documenting services provided in this role. Empathy and Patience: You are patient, nonjudgmental, and emotionally mature, ensuring that you provide the best care for our patients. Self-Care: You are able to take care of yourself in order to provide the highest quality of services to our patients. Responsibilities: Case Management: Providing case management and skill-building services to patients. Documentation: Writing detailed, collaborative, and timely notes to document patient services in their medical record. Daily Support: Assisting patients with identified daily needs, including meal preparation, nutritional guidance, and food safety. Patient Transportation: Safely transporting patients to their designated destinations. Safety: Ensuring patient safety and utilizing approved de-escalation techniques when needed. Qualifications: Education & Experience: Associate degree or 60 undergraduate credit hours or High school diploma or GED accepted with a minimum of 5 years of prior experience, or Emergency Medical Technician (EMT), Qualified Medication Aide (QMA), Certified Nursing Assistant (CNA), or Certified Health Worker (CHW) certification. Valid driver's license and active liability insurance. Satisfactory results from a criminal background check. Must be a minimum 21 years of age. If you're ready to make a meaningful difference in the lives of those in need and meet our qualifications, we encourage you to apply today! Join us in our mission to create a brighter future for individuals on their total health journey. As an agency that works with a vulnerable demographic of individuals, we require extensive pre-employment background checks that aide in fulfilling our mission to protect our patients, keeping them safe from abuse and harm, by hiring quality and trustworthy staff. ->As a State-Of-the-Art Healthcare Organization and a Federal Contractor Agency - we require all individuals who join Team Bowen to receive a flu shot and TB test to further protect our staff and the patients we serve. There are options for exemption applications, but approval is not always guaranteed. We are committed to fostering an inclusive workplace that champions diversity and ensures fairness for all. Our policy ensures that every employee and applicant is provided with equal employment opportunities, free from discrimination and harassment. We stand firm against bias based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This commitment extends across all facets of employment, encompassing recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Maryville, IL | Part-TimeEvening, overnight, and weekend shifts eligible for shift differential Share your recovery journey for the benefit of others and experience the satisfaction of helping to facilitate self-directed recovery. The Client Care Technician / Specialist provides recovery-focused, trauma-informed support to individuals receiving residential and crisis services. This role empowers clients to build hope, wellness, and independence while supporting a safe, welcoming, and therapeutic environment. This part-time position is based in Maryville, IL, Tuesday through Saturday from 7:00am to 3:30pm in the Women's Residential Unit. Chestnut Health Systems is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A. Responsibilities Client Support & Engagement * Guide the Recovery Journey: Support clients by observing their progress, stepping in when needed, and reporting on how they are meeting their personal goals. * Promote Empowerment: Use a "recovery-first" mindset that emphasizes hope and respect. You'll help clients regain control of their lives through trauma-informed care and supportive language. * Lead Daily Activities: Work with the clinical team to facilitate scheduled group activities and keep the daily routine on track. * Mealtime & Wellness: Assist with meal preparation and join clients during mealtimes. When nursing staff aren't available, you will observe clients as they take their prescribed medications, following all safety protocols. Admissions & Logistics * Welcome New Clients: Assist with the intake process by orienting new arrivals to program rules, helping them settle into their rooms, and conducting an inventory of their belongings. * Provide Transportation: Drive clients to medical appointments, recreational outings, and other necessary community events. * Team Coverage: Act as a backup for Residential Recovery staff to ensure every individual entering treatment feels welcomed and supported. Safety & Communication * Monitor Facility Safety: Maintain a secure environment by monitoring surveillance equipment, answering calls, and reporting any facility issues immediately. * Document & Report: Keep accurate records of safety checks, shift logs, and incident reports. You'll also ensure a smooth "hand-off" during shift changes by providing thorough updates and client counts to the incoming team. * Maintain Professionalism: Uphold Chestnut's standards for excellent customer service and strictly protect the confidentiality of all client and organizational information. * Adapt as Needed: Handle other duties as they arise or as coordinated with your supervisor to keep the program running smoothly. Qualifications * Must be at least 21 years of age with a high school diploma or equivalent and a demonstrated interest in social services• High school diploma or equivalent with five (5) years of experience in mental health, substance use, or other social services OR• Bachelor's degree OR• A combination of college coursework and experience totaling five (5) years OR• Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS) certification (required for Specialist title)• Ability to obtain Certified Alcohol and Drug Abuse Counselor (CADC) certification within two (2) years of hire• Ability to work effectively in a team environment and accept supervision• Experience in peer recovery, mental health, substance use, or social services preferred• Valid driver's license, private automobile insurance, and insurability• Basic computer proficiency, including Microsoft Word, email, and electronic medical record (EMR) systems Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $22.00 per hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

PURPOSE OF JOB: Ohio County Healthcare exists to help make a difference by caring, serving and educating individuals relative to their specific health needs. Through these actions the general health of Ohio County and surrounding areas will improve. WORKING ENVIRONMENT: Usual working space is a well ventilated area. Requires standing, walking, turning, bending, stooping, and lifting patients. Fine and gross motor skills. Environment may be stressful at times, therefore ability to work under stressful conditions is necessary. ESSENTIAL JOB FUNCTIONS: 1. Provide advanced troubleshooting on all systems within organization including workstations, servers, network equipment, and supported applications. 2. Assist with support of Windows Servers including Active Directory and Group Policies, Office 365 tenant administration, and a VMWare environment including the upgrading of systems, remediation of issues, and planning of changes. 3. Utilize help desk to identify problems and assist with open requests based on queue and addressing any problems impacting patient care quickly and completely. 4. Ensure backups are consistently maintained and audited for disaster recovery needs, as well as monitor and configure any virus protection software. 5. Provide quality service to everyone in organization with excellent verbal and written communication skills with a positive attitude. 6. Be willing to help as needed within department on different projects and tasks to best serve the organization. Qualifications QUALIFICATIONS: 1. EDUCATION: High school diploma or GED preferred 2. EXPERIENCE: A. PREFERRED: At least 1-3 years experience preferred

We are seeking an IT Help Desk Technician II to provide advanced technical support and assistance to our internal users. The ideal candidate will have a strong background in troubleshooting hardware and software issues, installing and configuring software and hardware, and maintaining accurate records of IT help desk requests. About CSI: CSI provides state-of-the-art stainless-steel process equipment and service for the food, dairy, beverage, pharmaceutical, and personal care industries. We are a growing company with a passion for providing superior customer service. Our work environment is rooted in respect, teamwork, continual learning, and growth... with a large dose of community and fun! Salary: $55,000 - $65,000 annually. This is an onsite position. Responsibilities: Prioritize assigned helpdesk tickets and respond quickly to customer needs. Respond to and resolve escalated technical support tickets from Level 1 technicians. Troubleshoot and support desktops, laptops, mobile devices, printers, and other peripherals. Provide support for Windows, mac OS, and common enterprise applications (e.g., Microsoft 365, VPN, remote desktop tools). Assist with user account management in Active Directory, Exchange, and other systems. Perform software installations, updates, and configurations. Document issues, solutions, and processes in the ticketing system and knowledge base. Collaborate with other IT team members to resolve complex issues and implement improvements. Timely escalation to IT Support Lead when needed. Prioritize, manage and ensure the development and implementation of enhancements and changes to IT policies and procedures. Participate in planning and implementing IT projects as needed. Collaborate closely with technology management in project prioritization/ planning to understand future resource needs Participate in most phases of IT projects, from advising on specification requirements and limitations. Maintain inventory of IT assets and assist with hardware lifecycle management. Assist Manager-IT in maintaining & installing networking components, servers, workstation, and software. Gather facts and use effective analytical and evaluative methods to assess information, plan the sequence of actions necessary, make sound decisions, and solve a variety of network problems. Qualifications: Bachelor's Degree in computer science or networking field, or equivalent experience. Technical Certifications Network+ and A+ or higher, required At least one additional network/PC industry certificate, preferred Cisco, Microsoft Proficiency with Windows and mac OS operating systems. Experience with Active Directory, Office 365, and remote support tools. Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP). Knowledge of wide range of information management techniques, requirements, methods, and procedures, including approaches used by other organizations to design solutions for application requirements. Excellent written and verbal communication skills with the ability to interact with all levels within the organization Excellent interpersonal / relationship management skills Excellent conflict resolution and negotiation skills Experience: 3 years of experience in IT support role, required; 5 years, preferred Knowledge of network architecture, interrelationships, operating modes, configuration, topology, and protocols More than 40 hours per week may occasionally be required to achieve the productivity necessary for this position. Saturday, Sunday, and holiday hours may occasionally be required. This position requires the ability to interact with employees verbally and in writing, remain in a stationary position for 80% of the workday, have close visual acuity, and constantly operate a computer and other office productivity equipment, such as a phone, copy/fax/scan machine, computer keyboard and mouse with or without reasonable accommodation. This position also requires the ability to occasionally lift, stoop, bend, and lift office products and supplies, up to 50 pounds. CSI has a long standing policy of Equal Opportunity in employment. Our practice is to fill positions by selecting applicants who can perform the work in a competent and professional manner. We do not discriminate on the basis of age, sex, race, color, religion, national origin, sexual orientation, gender identity, protected veteran status, or individuals with disability. U.S. federal law requires completion of employment eligibility verification upon hire. CSI participates in E-Verify. Must have the right to work in the United States.

PURPOSE OF JOB: Ohio County Healthcare exists to help make a difference by caring, serving and educating individuals relative to their specific health needs. Through these actions the general health of Ohio County and surrounding areas will improve. WORKING ENVIRONMENT: Usual working space is a well ventilated area. Requires standing, walking, turning, bending, stooping, and lifting patients. Fine and gross motor skills. Environment may be stressful at times, therefore ability to work under stressful conditions is necessary. ESSENTIAL JOB FUNCTIONS: 1. Serve as the primary point of contact for all IT support requests and provide first-level technical support via phone, email, and ticketing system. 2. Document end user information, nature of the problem, and solution prior to closing. 3. Escalate problems as required to the proper resources based on departmental processes. 4. Identify and learn software and hardware used by the organization. 5. Perform basic troubleshooting and guide users through step-by-step solutions 6. Assist with development OCH knowledge base of frequent questions to ensure efficient assistance. 7. Provide quality service to everyone in organization with excellent verbal and written communication skills with a positive attitude. 8. Be willing to help as needed within department on different projects as assigned by department leadership Qualifications EDUCATION: High School diploma or equivalent (May be allowed to sign a GED agreement to obtain within 6-months)

IT Help Desk Technician About Us: Passport Health is the largest and leading provider of travel medicine and immunization services in North America. With 300+ clinics across the U.S. and Canada, we are committed to providing first-class medical care and ensuring travelers are protected against vaccine-preventable diseases. Our team of highly trained healthcare professionals educates and prepares clients for safe, healthy travel. About the Role: We are seeking a proactive and customer-focused IT Help Desk Technician to be the first point of contact for users of all IT-supported systems, software, and services within our organization. This role provides in-house and remote technical support to ensure the smooth functioning of desktop hardware, software, printers, scanners, phones, and other related technology. Key Responsibilities: Provide Tier 1 technical support via Zendesk tickets and phone calls. Follow up on outstanding requests to ensure timely resolution. Assist remote users with internet connectivity, desktop, and printer issues. Create user accounts and configure hardware as part of the onboarding process. Troubleshoot and resolve hardware and software issues. Participate in team collaboration for after-hours/weekend support for scheduled projects. Perform other duties as assigned. Location: In-Office (Full-time) Pay: $22 - $25 per hour, based on experience Qualifications: 1-2 years of experience in a technical help desk or desktop support role. Strong knowledge of Windows 10/11, Google Collaboration Apps, Chrome, and Microsoft Office. Excellent written and verbal communication skills. Exceptional customer service skills and ability to troubleshoot with non-technical users. Experience with ticketing systems and remote-control software. Tier 1 understanding of IT tools such as Active Directory and Group Policy Objects (GPO). Experience installing, troubleshooting, configuring, maintaining, and repairing IT hardware including laptops, printers, scanners, peripherals, and mobile devices (iOS, Android). Tier 1 support knowledge for networking (TCP/IP, WiFi). Base-level understanding of server/domain environments. Ability to lift and carry up to 50 lbs. CompTIA A+ certification preferred but not required. Why Join Us: Opportunity to work in a collaborative and supportive IT environment. Hands-on experience with diverse IT systems and hardware. Competitive pay based on experience.

The Customer Success Specialist-Clinical serves as a liaison between the clinical users and the Information Technology department aimed at promoting a culture of collaboration, innovation, and creativity between them. The CS Specialist partners with the clinical users in identifying their needs (people, process, technology) and translating it into electronic processes or tools that will improve the delivery of healthcare services to our patients. Job Relationships Reports directly to the IT Digital Transformation Manager. Principal Responsibilities Serves as the main point of contact between IT and providers, nurses, PT, radiology, and other departments that rely heavily on IT for clinical operations. Develop a partnership with the clinical leadership in developing new initiatives and determine how they fit into the organization's business capability and strategic vision. Develop a process that will promote bidirectional communication between IT and the clinical users regarding their needs, issues, and other matters that can impact the delivery of healthcare services to our patients. Engage with project and program leads from each clinical unit to ensure a thorough understanding of the changes, projects, and other initiatives that will impact the clinical area. Initiate continuous coordination with the project management office to ensure that all projects involving the business units are properly communicated and that all project decisions made reflect the needs of its users. Coordinate with the Digital Transformation team in formulating responsive and appropriate transformation strategies to ensure optimal buy-in from the clinical users. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training and accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. Education/Experience Bachelor's degree in Nursing or any allied health degree preferred. 2- 5 years of clinical experience preferably in an ambulatory setting (clinic, ambulatory surgery center, urgent care). 2-5 years of experience in supporting any clinical application (Touchworks experience preferred). Knowledge, Skills and Abilities Strong ability to use Microsoft Office core applications (Word, Excel, Powerpoint, Outlook, Teams). Should have an inherent passion for technology, business processes, operational efficiency, automation, and other related concepts. Self-starter and with the ability to thrive in a new and unknown environment and or ever-shifting priorities. Possess effective skills in developing relationships with organizational leadership, business/clinical users, and other stakeholders in gathering support for any IT related projects and initiatives. Has an in-depth understanding of the importance of customer satisfaction in the successful execution of any project. Proven skills in effectively leading and facilitating meetings. Openness to learning new skills and willingness to undergo training that the direct supervisor will identify. Working Environment Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This job operates in a professional office environment. PHI/Privacy Level HIPAA1

Outpatient phlebotomist supports Mayo Clinic outpatient areas and would be required to cover all assigned outpatients' areas such as Mayo's Primary Care Sites. The hours may vary depending on assigned location. Must be flexible with assigned locations and hours. The Lab Support Services Tech functions as an interdisciplinary team member that performs a wide range of services in clinic and hospital-based laboratories with direct patient care such as venipuncture, provides appropriate post-care of phlebotomy site, collects specimens, specimen processing and receiving desk duties, scheduling functions, waived point of care laboratory testing, assists with difficult sticks, and a variety of other services unique to the individual work area. Maintains positive patient identification at all times including collection and preparing specimens for analysis. Performs specimen collections and processing in a safe, accurate, and professional and timely manner. May perform prepping of containers with reagents or specimens as required for ordered testing, storage, and shipping/transport to internal lab testing areas. May perform order entry; retrieves and verifies patient collection data and patient special notations using appropriate sources. May perform specialty collections. Must be able to work in a fast-paced environment and work independently as well as a team environment. Must be able to cooperate with coworkers in the completion of assignments and sets priorities for specimen collection and workload in response to the specific needs of numerous requests or the work area. Employs standard precautions, infection control, and proper isolation techniques. Works with various computer information systems on a daily basis. Must use critical thinking skills and ensure that all services are in strict adherence to established directions and guidelines in the standard operating procedures by Mayo Clinic Department of Laboratory Medicine and Pathology. Demonstrates professional communication skills as well as proper technique and etiquette for answering the telephone and providing information. The individual must demonstrate confidentiality and trustworthiness as well as the ability to deal effectively with people in stressful situations, manage difficult and emotional situations, remain calm under stress, display empathy and maintain positive communication. Interacts with the patient, family, physicians, allied health staff, and visitors as a professional member of the laboratory team. Performs other job-related duties as assigned. Ability to work flexible hours to meet workload demands and accommodates schedule changes. Physical ability required for lifting, long periods of standing, and pushing and pulling lab equipment and patient wheelchairs. High School diploma or GED required, And, Completion of a Phlebotomy, Medical Assistant program or equivalent, such as a new phlebotomy graduate; Or, 3 years of work experience in phlebotomy/medical assisting in a healthcare setting; Or, certified by a national association for phlebotomy or medical assisting, such as ASCP, AMT, NHA and 1 year of clinical experience. Prior experience with phlebotomy, specimen processing, or clinical laboratory preferred. Familiarity with lifespan growth and development, basic anatomy, physiology, and basic medical terminology. Must be adaptable and well organized. Must have effective, professional interpersonal skills when working with physicians, co-workers, and patients. Must be able to accurately read specimen labels and follow standard operating procedures. In addition, must be capable of doing general troubleshooting and problem-solving regarding laboratory procedures. Ability to effectively communicate both verbally and in writing. Must be able to distinguish colors. Must exercise caution to avoid potential exposure to hazards. *Visa sponsorship is not available for this position; Also, this position DOES NOT participate in the F-1 STEM OPT extension program. **A resume needs to be included for your application to be considered. ****Foreign trained lab personnel provide a detailed equivalency High School evaluation to include US equivalent degree at the applicant's expense.

Manages the Business Systems Analysts, Informatics team, and the Systems Administrator for the development and delivery of information technology application and technical support services. ESSENTIAL FUNCTIONS * Develop, document, and enforce standards, process, procedures, policy, workflows, scripts, guidelines, and service level agreements. * Oversees day-to-day application support operations for clinical and non-clinical systems, ensuring alignment with patient care workflows, safety, and regulatory requirements. * Mentors, trains, and develops staff. * Ensure ticketing and documentation processes for all support incidents are adhered to. * Evaluate productivity, efficacy and deliverables of team members. * Supports departmental strategic initiatives by aligning application support services with organizational goals and future growth. * Assists the IT Director with roadmap planning, resource forecasting, and readiness for new system implementations or facility expansions. * Promotes a culture of accountability, continuous improvement, and service excellence within the application support teams. * Oversees informatics support for clinical documentation, order entry, reporting, and provider workflows to support quality of care and operational efficiency. * Supports provider onboarding and training coordination in collaboration with Informatics and Business Systems Analysts. * Ensures application build, configuration, and optimization activities follow approved governance, security, and documentation standards. * Provide monthly reporting for area of operations within the department. * Collaborate with change management activities, intake, prioritization, testing, validation, communication, and post-implementation review. * Manage the process of communicating new software updates and releases to customers. * Oversee orientation, on the job training and quality assurance programs/initiatives. * Serves as escalation point for complex application and systems issues impacting clinical operations, revenue cycle, or patient safety. * Ensures application build, configuration, and optimization activities follow approved governance, security, and documentation standards. * Partners with clinical leadership, department super-users, and informatics staff to translate clinical workflow needs into effective system solutions. * Provides management oversight for systems administration functions supporting applications, including server, database, access control, backup, and system availability. * Oversees informatics support for clinical documentation, order entry, reporting, and provider workflows to support quality of care and operational efficiency. * Develops and supervises staff through provision of timely feedback and use of appropriate Human Resource policies and tools to ensure maintenance of desired performance and quality standards. * Participates in a variety of department and hospital educational programs to maintain current skill and competency levels. * Coordinates with infrastructure, network, and security teams to resolve cross-functional system issues. * Performs other duties as assigned. * Bachelor's degree in a computer science field or comparable work experience * 3 years supervisory experience Indian Preference and Equal Employment Opportunity SCAHC gives preference in hiring to San Carlos Apache Tribal members and other Native Americans in accordance with the San Carlos Apache Tribe's Tribal Preference Policy, as set forth in Section 402 of the Tribe's Human Resources Department Policies and Procedures Manual. Otherwise SCAHC does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect him/her because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, citizenship, veteran status, military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, SCAHC complies with all applicable federal, and Tribal laws governing nondiscrimination in employment.

The IT Technician provides first‑level and advanced technical support to hospital staff, ensuring reliable operation of computer systems and related technologies in a clinical and administrative healthcare environment. This role delivers hands‑on and remote assistance to end users, promptly resolves hardware and software issues, and supports essential communication and network infrastructure critical to patient care and hospital operations. The IT Technician assists users with computer hardware, operating systems, and software applications, including printing, electronic mail, word processing, and system installations. Responsibilities include installing, configuring, troubleshooting, and maintaining computer workstations, printers, and peripheral devices. The position also provides support for PBX systems, voice mail, and voice/data infrastructure, ensuring uninterrupted internal and external communications. Working collaboratively with hospital departments, the IT Technician supports secure, efficient, and compliant technology use in accordance with healthcare standards, organizational policies, and regulatory requirements. This position plays a vital role in maintaining system availability and end‑user productivity in a fast‑paced healthcare setting. CORE FUNCTIONS Provide technical assistance and support to end users for computer systems, applications, and related technologies in clinical and administrative environments. Respond to help desk requests and resolve hardware, software, and connectivity issues in person, by telephone, or via remote access tools. Install, configure, maintain, and troubleshoot desktop computers, laptops, printers, scanners, and other peripheral devices. Assist users with operating systems, word processing, electronic mail, printing, and approved hospital software applications. Diagnose and resolve workstation, printer, and peripheral equipment malfunctions; escalate complex issues as appropriate. Configure and support networked devices, including printers and shared resources. Provide ongoing support for PBX systems, voice mail, and voice/data communication infrastructure. Assist with installation, maintenance, and troubleshooting of network cabling and connectivity in coordination with IT leadership or vendors. Maintain documentation related to system configurations, procedures, asset tracking, and support activities. Ensure systems are operated in compliance with hospital policies, security standards, and healthcare regulations, including data privacy and confidentiality requirements. Assist with user account setup, access management, and basic security controls as directed. Support system updates, patches, and routine maintenance to maintain system reliability and performance. Communicate effectively with hospital staff to identify technical needs and provide timely, customer‑focused solutions. Participate in on‑call rotation or after‑hours support as required to ensure technology availability for patient care. Perform other related duties as assigned to support hospital operations and organizational goals. PHYSICAL DEMANDS/ENVIRONMENT FACTORS Able to stand, walk, bend, squat, reach, and stretch frequently. Possess physical agility and adequate reaction time to respond quickly and appropriately to department needs. Needs adequate hearing and visual acuity, including adequate color vision. Requires fine motor skills, adequate eye-hand coordination, and ability to grasp and handle objects. May be required to lift up to 50 pounds. Must use standard precautions due to threat of exposure to blood and bodily fluids. Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone. May require periodic use of personal computer. Qualifications MINIMUM QUALIFICATIONS Associate's degree in computer science, Computer Engineering, or a related field or two (2) years of prior experience as an IT Technician and Experience with telecommunications systems, including hardware and software support. Equivalent combinations of education, training, and experience may be considered. Knowledge of computer systems, system operations, analysis, design, and related equipment. Proficiency in Windows operating systems and Microsoft Office applications. In addition to MAC operating systems. Ability to apply analytical and problem‑solving skills to diagnose and resolve technical issues. Working knowledge of PBX and voice mail systems. Experience with installation and maintenance of internal cabling systems, including backbone and horizontal cabling.

JOIN TEAM TRILOGY Get more than just experience-get paid to grow! During our Summer 2026 Internship Program, you'll build real-world skills while working on projects that make an impact. Connect with executives and industry leaders, gain insights from dedicated mentors, and enjoy a summer filled with intern socials and fun activities. Whether you're in Marketing, IT, Finance, HR, or a related field, this 10-week paid internship is your chance to learn, lead, and level up your future. POSITION OVERVIEW The IT Intern works as an apprentice under the direction of the Director of IT Technical Support and is responsible for functions needed in the IT Department. TheIT Intern will play a key role in the continued growth and success of the Company. Other key responsibilities include: Program Details * Data Analytics: Definition: The practice of analyzing raw data to find trends and answer questions. The analytical process includes collecting, cleaning, and interpreting data to make informed decisions. For a senior living healthcare company: Projects may involve analyzing resident health data to identify patterns in health outcomes, predicting future healthcare needs, or evaluating the effectiveness of care programs. * Database Analysis: Definition: The process of examining and analyzing data within databases to support decision making, improve operations, and predict trends. For a senior living healthcare company: Projects could include analyzing the efficiency of medication distribution systems, resident satisfaction surveys, and staff scheduling systems to optimize operational efficiency and care quality. * Basic Machine Learning: Definition: A subset of artificial intelligence that involves training models on data to make predictions or decisions without being explicitly programmed to perform the task. For a senior living healthcare company: Interns might work on developing predictive models to forecast health incidents among residents, thereby enabling preventative measures to be taken more effectively. * Insightful Data Visualization: Definition: The process of representing data in a visual context, such as charts or graphs, to help stakeholders understand the significance of data and derive insights. For a senior living healthcare company: This could involve creating dashboards that visually represent resident health trends, staff performance metrics, or the outcomes of care programs, thereby facilitating more informed decision-making. Example Projects * Health Trend Analysis: Using data analytics to study health progression in residents over time, identifying common factors that lead to improved or deteriorated health conditions. * Optimization of Resource Allocation: Developing a database analysis model to optimize staff schedules and resource allocation based on resident care needs and preferences. * Fall Prevention Model: Employing basic machine learning techniques to predict which residents are at higher risk of falls, based on historical data and health indicators. * Interactive Health Dashboard: Designing an insightful data visualization dashboard that provides a comprehensive view of a resident's health status, medication schedules, and recent activities to both healthcare staff and family members. Conclusion This internship program offers a compelling blend of real-world impact and advanced data science application within the senior living healthcare sector. The selected candidate will gain invaluable experience by contributing to projects that directly improve the quality of life for our residents, while also meeting the operational goals of our facilities. We are excited to welcome an innovative thinker who is ready to make a meaningful difference in the field of healthcare. Qualifications * Entry Level: Requires 0-1 years' experience and HS Diploma or equivalent. Physical requirements Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors and all business associates outside of the health campus. LOCATION US-KY-Louisville Trilogy Health Services 303 N. Hurstbourne Parkway Louisville KY LIFE AT TRILOGY Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged. ABOUT TRILOGY HEALTH SERVICES As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential. FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT. The IT Intern works as an apprentice under the direction of the Director of IT Technical Support and is responsible for functions needed in the IT Department. TheIT Intern will play a key role in the continued growth and success of the Company. Other key responsibilities include: Program Details * Data Analytics: Definition: The practice of analyzing raw data to find trends and answer questions. The analytical process includes collecting, cleaning, and interpreting data to make informed decisions. For a senior living healthcare company: Projects may involve analyzing resident health data to identify patterns in health outcomes, predicting future healthcare needs, or evaluating the effectiveness of care programs. * Database Analysis: Definition: The process of examining and analyzing data within databases to support decision making, improve operations, and predict trends. For a senior living healthcare company: Projects could include analyzing the efficiency of medication distribution systems, resident satisfaction surveys, and staff scheduling systems to optimize operational efficiency and care quality. * Basic Machine Learning: Definition: A subset of artificial intelligence that involves training models on data to make predictions or decisions without being explicitly programmed to perform the task. For a senior living healthcare company: Interns might work on developing predictive models to forecast health incidents among residents, thereby enabling preventative measures to be taken more effectively. * Insightful Data Visualization: Definition: The process of representing data in a visual context, such as charts or graphs, to help stakeholders understand the significance of data and derive insights. For a senior living healthcare company: This could involve creating dashboards that visually represent resident health trends, staff performance metrics, or the outcomes of care programs, thereby facilitating more informed decision-making. Example Projects * Health Trend Analysis: Using data analytics to study health progression in residents over time, identifying common factors that lead to improved or deteriorated health conditions. * Optimization of Resource Allocation: Developing a database analysis model to optimize staff schedules and resource allocation based on resident care needs and preferences. * Fall Prevention Model: Employing basic machine learning techniques to predict which residents are at higher risk of falls, based on historical data and health indicators. * Interactive Health Dashboard: Designing an insightful data visualization dashboard that provides a comprehensive view of a resident's health status, medication schedules, and recent activities to both healthcare staff and family members. Conclusion This internship program offers a compelling blend of real-world impact and advanced data science application within the senior living healthcare sector. The selected candidate will gain invaluable experience by contributing to projects that directly improve the quality of life for our residents, while also meeting the operational goals of our facilities. We are excited to welcome an innovative thinker who is ready to make a meaningful difference in the field of healthcare. Qualifications * Entry Level: Requires 0-1 years' experience and HS Diploma or equivalent. Physical requirements Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors and all business associates outside of the health campus. Get more than just experience-get paid to grow! During our Summer 2026 Internship Program, you'll build real-world skills while working on projects that make an impact. Connect with executives and industry leaders, gain insights from dedicated mentors, and enjoy a summer filled with intern socials and fun activities. Whether you're in Marketing, IT, Finance, HR, or a related field, this 10-week paid internship is your chance to learn, lead, and level up your future.

IT Intern Opportunity in Galesburg / Macomb! Bridgeway Inc. has an exciting opportunity for an IT Student Intern based in our Galesburg and/or Macomb office. This opportunity is for 8 to 12 weeks and based on curriculum requirements. We are looking for innovative and passionate intern to be part of our meaning behind the mission "Creating Solutions for Everyone". The IT Intern will assist IS staff in day-to-day functions while learning systems and network troubleshooting to isolate, diagnose, and resolve problems. Assist IS staff in maintenance and operation of network and system resources. Grow your knowledge in help desk support, end user support, equipment setup, and resolve problems to name a few. We would love to hear from you. Our minimum requirements include being enrolled and in the process of earning in a two-year college or technical school pursuing an IT degree or certification. Must have some practical computer hardware and software experience, and some experience in end-user applications. Bridgeway is an Equal Opportunity Employer It is the objective of Bridgeway to make Equal Employment Opportunity (EEO) a reality for all employees and qualified applicants without regard to sex, sexual orientation, gender identity, national origin, ancestry, age, race, religion, marital status, physical or mental disability or unfavorable discharge from military services and to prevent sexual harassment in employment.

Evergen is a global industry-leading contract development and manufacturing organization (CDMO) in regenerative medicine. As the only regenerative medicine company that offers a differentiated portfolio of allograft and xenograft biomaterials at scale, Evergen is headquartered in Alachua, FL, and has manufacturing facilities in West Lafayette, IN., Eden Prairie and Glencoe, MN., Neunkirchen, DE., Glasgow, UK., and Marton, NZ. Read more about this change and Evergen's commitment to advancing regenerative medicine here: ************************ RESPONSIBILITIES Provides software and hardware support to all on-site and remote employees with a high level of customer service Coordinates the setup, configuration, and installation of all laptop and desktop computers and network printers Troubleshoots and resolves all hardware and software problems pertaining to company devices Installs and supports licensed and internal software and hardware Provides access to systems and software through Active Directory accounts Triages help desk requests via phone and ticket system in a timely manner and with a high-level of customer service Accurately records, updates, and documents requests using the IT service desk system Maintains inventory of devices provided by the company with a high degree of accuracy Provides additional support for various IT projects Other duties as assigned REQUIREMENTS Education High School Diploma or equivalent Experience 0-3 years of experience in desktop support Certification A+ or MCP certification preferred Skills Strong verbal and written communication skills. Computer software and system troubleshooting Customer Service Problem solving methodologies Travel N/A SAFETY Physical Requirement Move or lift objects up to 25 pounds Frequent (>75%) stationary position (standing or sitting) while utilizing digital displays Frequent (>75%) fine manipulation using hands and fingers (typing, clicking, etc.) Working environment Onsite: Office environment with assigned workstation This position may require the use of personal protective equipment during various tasks/activities including but not limited to, gloves, masks and safety glasses. #LI-onsite

The mission of BHI Senior Living Inc. is to enhance the quality of life for older adults within a secure environment that supports their needs, values, interests, and independence while encouraging personal and spiritual development. BHI is an organization deeply committed to doing what's right for the people we serve and those we employ. Our faith-based values guide us in every decision we make and have resulted in over 50 years of providing exceptional care for seniors. As one of the most well-respected and well-funded non-profit organizations in the Midwest, BHI Senior Living offers nine Life Plan Communities and two Active Adult Communities in Indiana, Michigan, and Ohio. What We Offer! * Paid internship * Cohort experience with exposure across departments * Hands-on experience in the senior living industry * Professional development weekly * Paid holidays * Access to Employee Assistance Program (EAP) Position Summary BHI Senior Living is looking for an IT Intern to join Summer intern cohort for 2026. This is an 11 1/2 week program that can extend up to 6 months. Your work will be project based in the below areas. The IT Intern will focus on: * Helpdesk assistance to expose intern to a wide range of issues that we solve * Projects includes but not limited to: * Replacement of infrastructure at all IN sites * Tenant migration with newer affiliate, Maple Knoll Communities * Migration of all user's personal home folders to Microsoft OneDrive Qualifications Required: Pursuing a Bachelor's degree in IT or related degree The ability to work 40 hours a week, onsite Passion for caring for seniors with industry interest Excellent organizational and time management skills Strong interpersonal skills, ability to communicate effectively with diverse audiences. Cohort start date: 5/11/26

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Position Profile** The Desktop Support Technician maintains, anaylses, troubleshoots, documents and repairs desktop systsms, hardware, software and peripherals. Supports and maintains incident tickets keeping user's, management, peers and the Help Desk aprised of activities. **Responsibilities** § Assures quality customer service to all customers; promotes positive human relationship and contributes to supportive and cooperative work environment. § Maintains desktop hardware and peripheral inventory with an attention to detail when maintaining asset records. § Act as a SME (Subject Matter Expert) for all desktops platforms, software integration, Windows technologies and Directory Services. § Act as a SME (Subject Matter Expert) for all mobility operations (ie. IOS and Android Platforms) and management consoles (ie. Mobile Iron) § Collaborates with colleagues and Network Team to support user account information including rights, security and systems groups. § Pursues additional research as needed to support optimal Desktop strategies are practiced at HOV. § Product evaluation and documentation. Accurately detail their findings to a wide audience ranging from senior management to peers. § Core Build engineering using tools such as WDS, SCCM, software and driver integration. § Assures optimal hardware configuration for compatibility and performance (e.g. BIOS, Hyperthreading, etc). § Provides consultation to IS department for projects as needed, including testing new software, building/modifying the PC hardware and software. § Provides guidance to Service Desk team members. § Participates in after hours on-call support and weekend/holiday coverage responsibilities. **Minimum Qualifications** § Associates degree in computer science or related field. § A+ or Network + or MCP certification. § 3-5+ years in a large corporate multi-site environment. § 3+ years developing and deploying unattended operating system installations for workstations/desktops/laptops with an in-depth understanding of hardware-independent imaging capabilities. § 3+ years scripting experience utilizing a variety of languages such as VB Script, Powershell and/or WinBatch or other programming languages. § 3+ years troubleshooting and enhancing desktop security and configuration management through Group Policy Objects (GPO) as well as the ability to create custom policies. **Preferred Qualifications** § MCDST certification preferred. § ITIL certification preferred. § Performs technical support for the Voice systems, including backend Avaya servers, switches and handsets. § Maintains voice and data cabling infrastructure. Hospice of the Valley offers competitive salaries and excellent benefits that include medical, dental and vision plans, generous paid time off, a matching 401k, tuition assistance, an award winning wellness program and a host of employee recognition and rewards. Employees also receive comprehensive orientation, training and development opportunities. Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

Join our Team! Accepting applications for College Intern What will you do? * Under general direction creates or updates training (e.g., User Guides, training objectives, Agendas) for Information Technology (IT) Training using Microsoft Office Products (e.g., Word, Excel, PowerPoint). * Assists supervisor & Technology-Based Training Developers, or other IT Staff, with coordinating business review sessions, requirements gathering & business or process analysis. * Analyze, design, develop or modify existing training material(s). * Under direction of ITS leadership &/or other IT staff, use multiple tools & techniques including Photoshop, PowerPoint, & Word for various learning activities. * Prepares documentation of computer & human resource factors for new learning, recommends appropriate hardware & software to higher level authorities. * Develops system flowcharts & detailed program specifications, structures & procedures including system test procedures to determine validity & reliability. Writes complete system documentation. * The candidate may also work with the DODD IT staff to prepare documentation as needed; or assist in data review/data entry activities. * Attends meetings & takes notes when manager is not available. * Performs other duties as assigned within scope of internship. Required Qualifications: * Must be enrolled in an accredited college or university Preferred Qualifications: * Pursuing a degree program: Information Technology * Experienced in Microsoft Office (Word, Excel, Outlook & PowerPoint) * Experience with collecting & analyzing data is a plus

What We Need: Ohio EPA Summer ITS Intern What We Need YOU To Do: The Ohio Environmental Protection Agency wants you to be our newest Information Technology Services intern at our Central Office in Franklin County. Essentials. Let's talk about 'em: As an Ohio EPA intern, you will participate in Ohio EPA's College Intern program by assisting with routine duties and project requests. GIS: * Use ArcGIS Pro and other GIS software to analyze geospatial data and fulfill mapping requests. * Assist with the creation, maintenance, and reporting of Ohio EPA's geospatial data. * Participate in the development of map-based apps, such as StoryMaps, dashboards, and Experience Builder applications. ITS Service Center: * Receive training in aspects of office and project coordination activities. * Receive orientation to all program areas, including: * Monitoring helpdesk email * Creating tickets * Dispatching technicians * Assisting customers with basic troubleshooting of computer problems * Follow up with customers and close tickets Quality Assurance: * Receive training in aspects of business logic for software projects * Receive training for automated software testing. * Perform manual and automated software testing. * Create bug tickets and follow up with customers using Jira software * Perform Regression tests * MUST BE CURRENTLY ENROLLED IN COLLEGE DEGREE PROGRAM DIRECTLY RELATED TO THE POSITION OR HAVE RECENTLY GRADUATED WITHIN THE QUARTER/SEMESTER IMMEDIATELY PRECEDING THE START DATE. * Major area of study: data analytics, statistical analysis, computer science, information systems, computer engineering, applied mathematics and statistics. * Knowledge of safety practices, public relations, Agency policies and procedures and permits as applicable.. * Skills in computers (word processing and database work). Job Skills: Software development/implementation, Information Technology, Interpreting Data, Customer Focus. Analyzation

What You'll Do: The IT Audit Intern position is a learning-focused opportunity designed to provide hands-on experience in operational and information technology audits, internal control assessments, and audit analytics within a statewide environment. Under close supervision, you will assist the Office of Internal Audit (OIA) teams with planning, fieldwork, documentation, and follow-up related to risks and controls across multiple agencies. Key responsibilities include: * Supporting IT audit planning and fieldwork (e.g., gathering artifacts, performing control walkthroughs, documenting test procedures and results) for engagements related to IT risks and controls such as identity/access management, configuration management, and system change control. * Preparing and updating audit workpapers and issue logs; contributing to remediation tracking and follow-up activities in OIA tools. * Assisting with control testing (e.g., user provisioning/deprovisioning samples, periodic access recertifications), including data collection and exception tracking. * Attending and preparing meeting notes and status summaries; participating in team meetings and stakeholder interviews; following up on assigned tasks. * Contributing to report drafting by synthesizing evidence, observations, and recommendations aligned to OIA methodology and standards. * Shadowing experienced auditors to learn about enterprise technology governance, operations, and risk management within the State of Ohio environment. This is a 6-month to 1-year internship opportunity, starting no earlier than June 2026. Interns may work up to 40 hours per week in our downtown Columbus office; we can work with your schedule. What We're Looking For: * Education: Currently enrolled (or recently completed) in an undergraduate program in Information Systems/Technology, Cybersecurity, Data Analytics, Accounting/Information Systems, or related field. * Relevant Coursework: Audit, IT security, cybersecurity, data analysis, or information risk management. Familiarity with security frameworks (e.g., NIST 800-53, CSF 2.0), identity and access concepts, or IT Service Management tools (e.g., ServiceNow) helpful but not required. * Strong written and verbal communication skills for success in a collaborative team environment. * Excellent organizational skills and attention to detail. * Ability to work independently with guidance. * Interest in audit, risk, and controls.