Technical Support Technician jobs at Chestnut Health Systems

Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. This full-time position will work Tuesday through Saturday from 7:00am to 3:30pm in the Women's Residential Unit in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift differential. Responsibilities Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable. Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness. Qualifications Must have a high school diploma or equivalent; or a bachelor's degree; or a Certified Alcohol & Drug Counselor (CADC), Certified Peer Specialist (CPS), Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS), in good standing with the applicable state. Preference for crisis intervention or co-occurring experience/training. Valid driver's license, private automobile insurance and be insurable. Must have personal recovery experience and be willing to appropriately discuss own recovery journey. Requires basic computer skills and experience to include MS Word, email, and using an electronic medical record (EMR.) Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway ! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $20.00 per hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

Additional Information About the Role Are you a registered Advanced Modality Technologist looking for a new opportunity? This opening at our Memorial East Shiloh might be the perfect fit for you! Apply now to this opportunity (no call and no weekends) and join a great team! FULL TIME - 12-HR Shifts Memorial Edwardsville 8:00 a.m. - 4:30 p.m.(Very flexible) NO CALL, NO WEEKENDS, NO HOLIDAYS, NO EVENINGS Responsibilities: Breast mammography, bone density, screening and diagnosing mammograms Must have: RTR,CT,MR,M,BD,CI,VI,RCIS,RCE Overview Memorial Hospital Belleville is an acute care hospital offering medical and surgical services plus critical and emergency care including Children's at Memorial for pediatric emergency care. It provides patients a full complement of diagnostic and treatment services as well as heart and vascular care. Memorial, offering medical and surgical services plus critical care, is an accredited Chest Pain Center with PCI by the Society of Cardiovascular Patient Care and is designated as an Acute Stroke Ready Hospital by the Illinois Department of Public Health. In addition, Memorial Belleville recently was accredited by the American College of Radiology as a designated Lung Cancer Screening Center. Since 2008, it has been designated as a Magnet -recognized organization for nursing excellence by the American Nurses Credentialing Center. Memorial Hospital Shiloh, a 94-bed, all-private suite hospital was recognized with Magnet status in 2018 and provides emergency care, labor & delivery, nursery, medical and surgical services plus critical care. Preferred Qualifications Role Purpose Performs diagnostic imaging procedures in at least one advanced imaging modality (defined as Computed Tomography (CT), Magnetic Resonance Imaging (MRI), Interventional, Mammography, Bone Density, Cardiac Catheterization) on adults and/or pediatric patients for the purpose of diagnosis and/or treatment, and quality control. Responsibilities Prepares patient and equipment for procedures. Performs studies independently, in on-call situations, portable exams, and other site as required by work area. Minimum Requirements Education Associate or Trade School Equi Experience No Experience Supervisor Experience No Experience Licenses & Certifications IEMA - Illinois only, excl MRI RTR,CT,MR,M,BD,CI,VI,RCIS,RCES Preferred Requirements Experience Licenses & Certifications Cardiopulmonary Resuscitation Intravenous Therapy Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date Disability insurance* paid for by BJC Annual 4% BJC Automatic Retirement Contribution 401(k) plan with BJC match Tuition Assistance available on first day BJC Institute for Learning and Development Health Care and Dependent Care Flexible Spending Accounts Paid Time Off benefit combines vacation, sick days, holidays and personal time Adoption assistance To learn more, go to our Benefits Summary *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

*Employment Type:* Part time *Shift:* Day Shift *Description:* Performs procedures on patients of all ages, according to approved protocols, radiation safety, and established exam indicators. Maintains patient and procedure documentation. Maintains knowledge of equipment and instruments/supplies pertinent to high quality exams. Provides effective internal and external patient communication consistent with age and mental capacity. Some travel between sites expected. *SKILLS, KNOWLEDGE, EDUCATION AND EXPERIENCE:* 1. Enrolled in an ARRT acknowledged radiology program required. If, during the course of employment, colleague is no longer in the acknowledged radiology program, the colleague is required to notify their supervisor and/or HR. 2. Colleague must have and maintain an active Medical Imaging License issued by the Oregon Board of Medical Imaging (OBMI). Colleague must obtain and maintain an active Oregon license prior to providing any services in Oregon. 3. Basic Life Support for Healthcare providers certification from either AHA, ARC or the Military Training Network is required at hire unless currently certified in ACLS and/or PALS or as defined in the SAHS Certification Crosswalk. 4. Previous patient care experience in a hospital setting preferred. *ESSENTIAL FUNCTIONS:* 1. Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions. 2. Demonstrates knowledge and skills to competently care for all assigned age groups (Neonate, Child, Adolescent, Adult, and Geriatric as applicable). 3. Revenue Management: ensures the accuracy of documenting services and supplies provided to the patients. 4. Performs ordered procedures according to departmental protocols and procedures, ensuring that optimum exams are acquired in an efficient and timely manner. 5. Keeps accurate and updated documentation of medications on inventory and medications utilized. 6. Maintains required inventory of instruments and supplies used in performance of procedures. 7. Maintains ability to properly set up and execute sterile environment. 8. Radiology Technologists working in a SAMG outpatient clinical setting may be required to support staff by performing various clinical duties, as outlined in the SAMG Clinical Competency Manual, to ensure patients receive excellent care in a timely manner. *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD! What We Offer Enjoy our many benefits and incentives including: Affordable Medical/Dental/Vision plans Flexible Spending Account Generous Paid Time Off Whole Health & Wellness Reimbursement Program Professional development and training opportunities 100% Vested Retirement Plan w/ up to 6% Match Holiday Pay (9) Paid Personal Growth Hours Paid Time Off for Mental Health Company Paid Life Insurance Spontaneous & Longevity Bonuses Loan Forgiveness Program Eligibility Employee Assistance Program (EAP) & Tobacco Cessation Program For more details about our benefits, visit our website! About the Position We have an opening for a Supportive Housing Associate at our Rogue Ridge Apartments in Ashland, Oregon. The Supportive Housing Associate motivates adults with serious mental illness to participate in a variety of skills training and other treatment activities. Primary responsibilities include facilitating access to community resources and assisting tenants with health care arrangements, housing applications, move-in arrangements, medication administration, money management, symptom monitoring, and housekeeping. The Supportive Housing Associate encourages socialization, self-help, communication, and gives daily support for problem solving. This Supportive Housing Associate position requires that you demonstrate empathy and active listening. In addition, you will receive crisis de-escalation training, which requires performing various physical, hands-on maneuvers and techniques. If you have experience working as a Qualified Mental Health Associate (QMHA), Direct Support Professional (DSP), Residential Assistant (RA), Residential Counselor, Skills Trainer, or Caregiving for a client with behavioral health needs, then the Supportive Housing Associate position may be a great fit for you! Vocational Training Program For applicants starting as a QMHA-R, ColumbiaCare offers a Vocational Training Program to accelerate the training, on-the-job experiential learning, and testing preparation for qualified employees to achieve the 1000 supervised hours required to complete their certification as a QMHA-I. Through this program, this certification can be achieved in as little as 6 months. This is an optional program. Work Schedule: Thursday and Friday, 8:00am - 12:00am (16 hour shift, sleep onsite) (Part Time, Day & Overnight). An additional $75 bonus will be included on the nights that you sleep on-site. What You'll Make $22.00 - $23.75 per hour DOE/Credentials. An additional $2.50 per hour night shift differential will apply during the work hours of 10:00pm - 6:00am. Additional 5% Language Differential offered for Bilingual or Multilingual candidates (Spanish/English desired). About the Program Rogue Ridge Apartments is a brand-new, 28-unit, permanent Supportive Housing program in Ashland, Oregon. Rogue Ridge serves adults who are houseless and living with a mental illness. The program is in a beautiful three-story apartment complex with elevators, ADA units, and a community/activity room for residents to enjoy. Supportive services include on-site staff who provide peer support, skills training, tenancy assistance, community navigation, and more; 24/7 access to housing support; and tenancy services and support around move in and out, rent collection, maintenance, and repairs. ColumbiaCare Services is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. What You'll Need Must be eligible for Qualified Mental Health Associate (QMHA) registration. Eligibility requires 1 out of 3 Criteria below: Bachelor's degree in Behavioral Science: Psychology, Counseling, Social Work, Human Development, or related field; OR minimum three (3) years of verifiable behavioral health experience working with individuals with behavioral health needs in a supervised setting; OR equivalent combination of behavioral science education in addition to satisfactory supplemental behavioral health experience and training If not already registered as a QMHA through the Mental Health & Addiction Certification Board of Oregon (MHACBO), we will assist you in registering within 30 days of hire. Vocational Training Program: Employees in the optional Vocational Training Program will have additional training expectations to meet the requirements for QMHA testing. Driving is an essential function of this position. Successful applicants must provide a valid driver's license from their state of residence or obtain and submit one within 30 days of hire, maintain a safe driving record, and have the ability to pass a DHS criminal background check. Physical Requirements: This position requires the ability to frequently talk, listen, use hands and fingers, reach, stand, walk, sit, bend, stoop, climb stairs, as well as lift, carry, push, and pull up to 40 pounds. It may require the ability to occasionally use ladders, squat/kneel, and perform other physical tasks as applicable. In addition, you must successfully complete crisis de-escalation and CPR trainings, which require performing various physical, hands-on maneuvers and techniques and may require an individual to lift and transfer clients. We recognize that expertise can arise from diverse experiences. If you're passionate about our mission but unsure about meeting all qualifications, we encourage you to apply. For any questions about eligibility or the application process, please contact our HR department. About Us ColumbiaCare Services is a non-profit, behavioral health and Veteran's service agency offering a full spectrum of programming to help people get better. We are more than a company. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings. We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor the culture in our communities in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ+ community. We welcome persons from historically underrepresented groups to apply. We seek applicants who can demonstrate experience working with individuals from different backgrounds and who will contribute to our mission, vision, and core values. We invite individuals from all walks of life to apply. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status and people with disabilities. Thursday and Friday, 8:00am - 12:00am (16 hour shift, sleep onsite) (Part Time, Day & Overnight). An additional $75 bonus will be included on the nights that you sleep on-site. Compensation details: 22-23.75 Hourly Wage PI29d3445ed75a-37***********9

:A surgical technologist extern will participate in the Externship with a designated Surgical Technologist/Nurse peer mentor for a patient, or a group of patients, for a designated time frame and provides care for these patients through therapeutic use of self, the patient care/problem solving and through other health care team members. xevrcyc Education: Apply (by clicking the relevant button) after checking through all the related job information below. Required: Currently enrolled in an accredited Surgical Technologist Program and in the last semester before graduation. Experience: N/A Skills: N/A Licensure/Certification/Registration: N/A

Additional Information About the Role Are you a registered Advanced Modality Technologist looking for a new opportunity? This opening at our Memorial East Shiloh might be the perfect fit for you! Apply now to this opportunity (no call and no weekends) and join a great team! PRN -9 HR days Memorial East Shiloh 1-2 Days a week (more available) 8:00 a.m. - 4:30 p.m.(Very flexible) NO CALL, NO WEEKENDS, NO HOLIDAYS, NO EVENINGS Responsibilities: Breast mammography, bone density, screening and diagnosing mammograms Must have: RTR,CT,MR,M,BD,CI,VI,RCIS,RCE Overview Memorial Hospital Belleville is an acute care hospital offering medical and surgical services plus critical and emergency care including Children's at Memorial for pediatric emergency care. It provides patients a full complement of diagnostic and treatment services as well as heart and vascular care. Memorial, offering medical and surgical services plus critical care, is an accredited Chest Pain Center with PCI by the Society of Cardiovascular Patient Care and is designated as an Acute Stroke Ready Hospital by the Illinois Department of Public Health. In addition, Memorial Belleville recently was accredited by the American College of Radiology as a designated Lung Cancer Screening Center. Since 2008, it has been designated as a Magnet-recognized organization for nursing excellence by the American Nurses Credentialing Center. Memorial Hospital Shiloh , a 94-bed, all-private suite hospital was recognized with Magnet status in 2018 and provides emergency care, labor & delivery, nursery, medical and surgical services plus critical care. Preferred Qualifications Role Purpose Performs diagnostic imaging procedures in at least one advanced imaging modality (defined as Computed Tomography (CT), Magnetic Resonance Imaging (MRI), Interventional, Mammography, Bone Density, Cardiac Catheterization) on adults and/or pediatric patients for the purpose of diagnosis and/or treatment, and quality control. Responsibilities Prepares patient and equipment for procedures. Performs studies independently, in on-call situations, portable exams, and other site as required by work area. Minimum Requirements Education Associate or Trade School Equi Experience No Experience Supervisor Experience No Experience Licenses & Certifications IEMA - Illinois only, excl MRI RTR,CT,MR,M,BD,CI,VI,RCIS,RCES Preferred Requirements Experience Licenses & Certifications Cardiopulmonary Resuscitation Intravenous Therapy Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date Disability insurance* paid for by BJC Annual 4% BJC Automatic Retirement Contribution 401(k) plan with BJC match Tuition Assistance available on first day BJC Institute for Learning and Development Health Care and Dependent Care Flexible Spending Accounts Paid Time Off benefit combines vacation, sick days, holidays and personal time Adoption assistance To learn more, go to our Benefits Summary *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer d24ad0b8-823f-4e68-a892-2986ccdf7392

Astra Health West is seeking a motivated Remote Patient Technology Support Specialist to assist patients and healthcare staff with accessing, troubleshooting, and navigating digital health tools. You will play a crucial role in improving patient experience and keeping our clinical operations running smoothly. This role is ideal for individuals who enjoy tech support, problem-solving, and helping people, with or without prior healthcare experience. Key Responsibilities Provide remote support to patients using telehealth portals, patient apps, and electronic forms. Troubleshoot login issues, device compatibility, and user account errors. Assist clinic staff in resolving technical workflow challenges. Document cases in the ticketing system and escalate complex issues when necessary. Deliver outstanding customer care in every interaction. Maintain HIPAA compliance and patient privacy standards. Qualifications Required: Strong communication and customer service skills Basic technical troubleshooting ability Comfortable working fully remote Ability to multitask and problem-solve Preferred (but not required): Helpdesk, IT support, or customer service experience Healthcare or telehealth support exposure Familiarity with EHR systems (Epic, Cerner, etc.) Compensation & Benefits $72,000 $88,000 annual salary Quarterly performance bonuses Medical, dental, and vision insurance 401(k) with employer match Paid training + paid certifications Home office stipend Career advancement program with mentorship Why Work for Astra Health West? Astra Health West is committed to building a modern, tech-forward healthcare organization centered on patient experience and employee well-being. We value innovation, flexibility, and professional growth.

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. The Customer Technical Support Specialist II provides specialized technical support for STERIS Sterile Processing and Connectivity software products. This position provides technical support for the software, as well as specialized support for executing software installations. Expert analytical and problem-solving skills and a broad understanding of STERIS software are required to independently troubleshoot problems related to software, including internal software issues and external factors such as printers, networking, and configurations of servers and databases. Such work requires examining and analyzing application and operating system log files and diagnostics. and collaborating with Customer IT staff to troubleshoot complex issues. The Specialist also provides advanced implementation support and remote installation and upgrading of STERIS software, and is expected to be fluent in managing a broad array of software and interface projects without assistance. Additional responsibilities include handling Customer requests such as coding scripts to perform complex data updates, loads and requests; coding and delivering complex custom queries and reports. This role is remotely based out of Chicago and will support CST, MST and PST zones. What You'll do as a Technical Support Specialist II Project Technical Support Delivers successful software implementations, customer upgrades and migrations. Provides advanced technical expertise for implementation and upgrade calls with Customers Assists and advises Customers with server and workstation set-up Loads data into Customer servers. Performs all setup, installation, and configuration tasks for STERIS software and interfaces independently. Coordinates technical activities and tasks with Customer IT counterparts. Document activity and interactions with customer implementations and upgrades Testing and Documentation support Assist in testing new proprietary software Identifies areas of software, implementation, installation or maintenance requiring improved documentation Writes, reviews and publishes documentation to support software The Experience, Abilities and Skills Needed BS in computer science or closely related field 3-7 years of experience working in technical support of computers, network, applications, etc Experience in MS SQL Server Experience with the configuration of personal and laptop computers, printers, and various other hardware and software required. The ability to diagnose hardware repairs on computers and equipment. Must possess good interpersonal and communication skills to effectively communicate with customers via phone and email Must exhibit strong problem-solving and analytical skills to understand complex problems and situations Must demonstrate attention to detail and responsibility in performing tasks Ability to communicate well in high-pressure situations Ability to independently research and investigate problems in highly complex and variable environments Ability to mentor and support less experienced team members Physical location that is able to access high-speed internet (cable modem) with capability to retain a permanent IP address Experience in programming in MS Access, Java, Visual Basic, C# or similar language would be a bonus What STERIS Offers At STERIS, we invest in our employees and their families for the long term! STERIS wouldn't be where it is today without our incredible people. We share our success together with you by rewarding you for your hard work and achievements. Here is just a brief overview of what we offer: Competitive Pay Extensive Paid Time Off and (9) added Holidays. Excellent healthcare, dental, and vision benefits 401(k) with a company match Long/Short term disability coverage Parental Leave Additional add-on benefits/discounts for programs such as Pet Insurance Continued training and educations programs Excellent opportunities for advancement in a stable long-term career #LI-KS1 #LI-Remote Pay range for this opportunity is $75,000-90,000. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. The Customer Technical Support Specialist II provides specialized technical support for STERIS Sterile Processing and Connectivity software products. This position provides technical support for the software, as well as specialized support for executing software installations. Expert analytical and problem-solving skills and a broad understanding of STERIS software are required to independently troubleshoot problems related to software, including internal software issues and external factors such as printers, networking, and configurations of servers and databases. Such work requires examining and analyzing application and operating system log files and diagnostics. and collaborating with Customer IT staff to troubleshoot complex issues. The Specialist also provides advanced implementation support and remote installation and upgrading of STERIS software, and is expected to be fluent in managing a broad array of software and interface projects without assistance. Additional responsibilities include handling Customer requests such as coding scripts to perform complex data updates, loads and requests; coding and delivering complex custom queries and reports. This role is remotely based out of Chicago and will support CST, MST and PST zones. What You'll do as a Technical Support Specialist II Project Technical Support * Delivers successful software implementations, customer upgrades and migrations. * Provides advanced technical expertise for implementation and upgrade calls with Customers * Assists and advises Customers with server and workstation set-up * Loads data into Customer servers. * Performs all setup, installation, and configuration tasks for STERIS software and interfaces independently. * Coordinates technical activities and tasks with Customer IT counterparts. * Document activity and interactions with customer implementations and upgrades Testing and Documentation support * Assist in testing new proprietary software * Identifies areas of software, implementation, installation or maintenance requiring improved documentation * Writes, reviews and publishes documentation to support software The Experience, Abilities and Skills Needed * BS in computer science or closely related field * 3-7 years of experience working in technical support of computers, network, applications, etc * Experience in MS SQL Server * Experience with the configuration of personal and laptop computers, printers, and various other hardware and software required. * The ability to diagnose hardware repairs on computers and equipment. * Must possess good interpersonal and communication skills to effectively communicate with customers via phone and email * Must exhibit strong problem-solving and analytical skills to understand complex problems and situations * Must demonstrate attention to detail and responsibility in performing tasks * Ability to communicate well in high-pressure situations * Ability to independently research and investigate problems in highly complex and variable environments * Ability to mentor and support less experienced team members * Physical location that is able to access high-speed internet (cable modem) with capability to retain a permanent IP address * Experience in programming in MS Access, Java, Visual Basic, C# or similar language would be a bonus What STERIS Offers At STERIS, we invest in our employees and their families for the long term! STERIS wouldn't be where it is today without our incredible people. We share our success together with you by rewarding you for your hard work and achievements. Here is just a brief overview of what we offer: * Competitive Pay * Extensive Paid Time Off and (9) added Holidays. * Excellent healthcare, dental, and vision benefits * 401(k) with a company match * Long/Short term disability coverage * Parental Leave * Additional add-on benefits/discounts for programs such as Pet Insurance * Continued training and educations programs * Excellent opportunities for advancement in a stable long-term career * #LI-KS1 #LI-Remote Pay range for this opportunity is $75,000-90,000. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

Pay: Base Wage starting at $20.83; increased based on experience Yes Essential Functions: Act as the critical frontline contact for hardware related issues throughout the organization. Technical assistance given by phone, email, or hospital owned work order database. Ensures security patches are up to date, antivirus is current, and desktop security is preserved. Performs the role of liaison between customers and technical experts if need be. Inventory is conducted on all hospital computer resources with an updated database at all times. Cross trains with other IT employees within the department to ensure continuity of operations. Understands when to escalate more involved problems to the appropriate level of expertise. Consistently communicates with all IT staff members on work orders demanding their attention. Maintains knowledge of technology used within healthcare to include hardware and software. Troubleshoot telecommunications, printers, PCs, email, intranet, access control, surveillance and other IT issues. Rotates with other IT department members to be on call after work hours ( to include weekends) Provides extended user support during IT upgrades and maintenance downtime. Provides employee access to multiple programs as well as new usernames and passwords. Reports unusual or recurring problems to the appropriate expert or manager when necessary. Ensures all mobile devices are inventoried and secure through an encryption standard. Determines appropriate use of hardware, throughout facility, to eliminate waste of resources, Assists with networking related tasks to include maintenance of servers, wireless technology, etc. Assists in maintaining an up-to-date organization-wide network map for ease of understanding. Skills Abilities: Excellent PC knowledge Competencies in cable maintenance Excellent communicator Customer service oriented Ability to work with all types of clients and personalities Sufficient knowledge of both IT hardware and software. Energetic and self-motivated. Excellent self-learner Qualifications: Bachelor's Degree in Computer Science, Computer Engineering, or Information Systems or equivalent experience. Certificates, Licenses, Registrations: Preferred but not required: CompTIAA++, CompTIA Security, CompTIA Network+, Other IT related certifications are a plus.

Are you passionate about supporting others in their recovery journey? Join Chestnut in Maryville, IL as a full-time Recovery Support Specialist or Technician in our Adult Residential Program. This overnight position (Sunday through Thursday, 11:00 p.m. - 7:30 a.m.) on the Men's Residential Unit offers a unique opportunity to make a meaningful impact in a trauma-informed, person-centered environment. Chestnut Health Systems ™ is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A. **Please note to be considered for a position you must attach a resume, complete the application, and answer all screening questions. Responsibilities Model and promote recovery-oriented, trauma-informed care including hope, empowerment, and wellness. Support consumers in personal responsibility, self-advocacy, and building natural support systems. Deliver services aligned with consumer-driven treatment/recovery/safety plans. Facilitate referrals, linkages, and advocacy for community resources and discharge planning. Maintain accurate and timely documentation, including progress notes and shift reports. Provide basic first aid and assist with daily residential unit tasks. Answer incoming calls, monitor video surveillance, and manage mail distribution. Ensure a safe and sanitary living environment in collaboration with staff and residents. Participate in staff meetings, trainings, and supervision sessions. Uphold Chestnut's customer service standards and confidentiality policies. Perform other duties as assigned or negotiated with supervisor. Qualifications Must be at least 21 years of age. High school diploma or equivalent required. To qualify as a specialist: Additional qualifications include either five years supervised mental health experience, a bachelor's degree in a human services field, or CRSS certification. Demonstrated skills in human services and ability to work constructively with consumers and within organizational structure. Personal recovery experience and willingness to share recovery journey appropriately. Valid driver's license, private auto insurance, and insurability. Basic computer skills including MS Word, Excel, Outlook, Adobe Acrobat, and EMR systems. Are you intrigued by this job but don't meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! We'd love to explore the possibilities with you. Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference. EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $20.00 per hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. Responsibilities: Support the business and stakeholders with a number of information technology initiatives, including but not limited to the following: Addressing and mitigating technology-related issues for employees, i.e. desktop support Maintaining computer systems, hardware, printers, and computer peripherals, including inventory tracking User account administration including on and off-boarding of employees Evaluating and testing new technologies Working with software and hardware vendors Supporting and reporting to the IT Operations Manager with a number of business-critical initiatives Supporting executives with IT-related issues Maintaining AV and conference room technologies (TVs, Apple TV, Mac Mini, Crestron, VOIP) Phone and remote support for Tempus clients Work in Tempus' ticketing system to communicate, track, and remediate actions taken, and create Wikis or How-To guides for employees Qualifications: Experience Installing and troubleshooting issues with software, including MS Office, Windows Server, and SaaS products (Google Suite, Dropbox, etc) Familiar with SaaS ticketing systems (Zendesk, ServiceNow, etc) Installing and supporting security products like endpoint and anti-virus/malware protection Basic network and VOIP phone system troubleshooting Administering identity management products (MS Active Directory, Okta, Google Admin, etc) Exceptional customer service and communication skills, including writing reports, business correspondence, user instructions, and procedures Proficiency in supporting both Mac OS-X and Microsoft Windows Experienced with supporting remote, on-site, and hybrid users Ability to work in fast-paced, agile environments, including off-hours support Minimum of 2 years in an IT related field and/or relevant customer service role Scripting language experience (Powershell, Macros, Python, Powershell, C++, Java, etc.) General familiarity with Microsoft SCCM General familiarity with Mobile Device Management (MDM) applications Google Suite Admin experience Previous experience coordinating with DevOps and/or information security teams Previous experience in the healthcare sector Professional certifications such as ITIL Foundations or Comptia A +. BS in Computer Science, Information Systems, or related field Salary Range: $80,000-$90,000 The expected salary range above is applicable if the role is performed from Illinois and may vary for other locations (California, Colorado, New York). Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are seeking an IT Help Desk Technician II to provide advanced technical support and assistance to our internal users. The ideal candidate will have a strong background in troubleshooting hardware and software issues, installing and configuring software and hardware, and maintaining accurate records of IT help desk requests. About CSI: CSI provides state-of-the-art stainless-steel process equipment and service for the food, dairy, beverage, pharmaceutical, and personal care industries. We are a growing company with a passion for providing superior customer service. Our work environment is rooted in respect, teamwork, continual learning, and growth... with a large dose of community and fun! Salary: $55,000 - $65,000 annually. This is an onsite position. Responsibilities: Prioritize assigned helpdesk tickets and respond quickly to customer needs. Respond to and resolve escalated technical support tickets from Level 1 technicians. Troubleshoot and support desktops, laptops, mobile devices, printers, and other peripherals. Provide support for Windows, mac OS, and common enterprise applications (e.g., Microsoft 365, VPN, remote desktop tools). Assist with user account management in Active Directory, Exchange, and other systems. Perform software installations, updates, and configurations. Document issues, solutions, and processes in the ticketing system and knowledge base. Collaborate with other IT team members to resolve complex issues and implement improvements. Timely escalation to IT Support Lead when needed. Prioritize, manage and ensure the development and implementation of enhancements and changes to IT policies and procedures. Participate in planning and implementing IT projects as needed. Collaborate closely with technology management in project prioritization/ planning to understand future resource needs Participate in most phases of IT projects, from advising on specification requirements and limitations. Maintain inventory of IT assets and assist with hardware lifecycle management. Assist Manager-IT in maintaining & installing networking components, servers, workstation, and software. Gather facts and use effective analytical and evaluative methods to assess information, plan the sequence of actions necessary, make sound decisions, and solve a variety of network problems. Qualifications: Bachelor's Degree in computer science or networking field, or equivalent experience. Technical Certifications Network+ and A+ or higher, required At least one additional network/PC industry certificate, preferred Cisco, Microsoft Proficiency with Windows and mac OS operating systems. Experience with Active Directory, Office 365, and remote support tools. Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP). Knowledge of wide range of information management techniques, requirements, methods, and procedures, including approaches used by other organizations to design solutions for application requirements. Excellent written and verbal communication skills with the ability to interact with all levels within the organization Excellent interpersonal / relationship management skills Excellent conflict resolution and negotiation skills Experience: 3 years of experience in IT support role, required; 5 years, preferred Knowledge of network architecture, interrelationships, operating modes, configuration, topology, and protocols More than 40 hours per week may occasionally be required to achieve the productivity necessary for this position. Saturday, Sunday, and holiday hours may occasionally be required. This position requires the ability to interact with employees verbally and in writing, remain in a stationary position for 80% of the workday, have close visual acuity, and constantly operate a computer and other office productivity equipment, such as a phone, copy/fax/scan machine, computer keyboard and mouse with or without reasonable accommodation. This position also requires the ability to occasionally lift, stoop, bend, and lift office products and supplies, up to 50 pounds. CSI has a long standing policy of Equal Opportunity in employment. Our practice is to fill positions by selecting applicants who can perform the work in a competent and professional manner. We do not discriminate on the basis of age, sex, race, color, religion, national origin, sexual orientation, gender identity, protected veteran status, or individuals with disability. U.S. federal law requires completion of employment eligibility verification upon hire. CSI participates in E-Verify. Must have the right to work in the United States.

Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. Part-time as-needed position to provide coverage for any of three shifts - 7:00am to 3:30pm, 3:00pm to 11:30pm, or 11:00pm to 7:30am. Position can be filled as a Client Care or Recovery Support Techician/Specliast and is based in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift pay differential. Responsibilities Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable. Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness. Qualifications Must be at least 21 years old. Must possess a minimum high school diploma or equivalent. Or a bachelor's degree; or a total of 5 years' experience and college combined. Various other certifications will be required depending on experience level. Personal experience with recovery process and willingness to discuss it as appropriate. Demonstrated skills in human services and in services to adults. Demonstrated ability to work within organizational structure. Ability to accept supervision. Demonstrated ability to work constructively with consumers, treatment resources, and the community. Valid driver's license, private auto insurance, and be insurable. Basic computer skills including MS Office 365, Adobe Acrobat, and an electronic medical record. Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway ! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $20.00 per hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. This part-time position will work every Sunday and Monday from 7:00am to 3:30pm in the Women's Residential Unit in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift differential. Responsibilities Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable. Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness. Qualifications Must be at least 21 years old. Must possess a minimum high school diploma or equivalent. Personal experience with recovery process and willingness to discuss it as appropriate. Demonstrated skills in human services and in services to adults. Demonstrated ability to work within organizational structure. Ability to accept supervision. Demonstrated ability to work constructively with consumers, treatment resources, and the community. Valid driver's license, private auto insurance, and be insurable. Basic computer skills including MS Office 365, Adobe Acrobat, and an electronic medical record. Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway ! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $18.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

The IT Support Specialist is an integral member of the IT team. The role uses technical and customer service skills to perform, coordinate, and oversee technical duties in support of the organization, including deploying and troubleshooting hardware, software, networks, and servers. Responsibilities * Prioritize and resolve technical issues submitted by staff relating to computer workstations, email, printers, servers, network devices, passwords, etc. * Provide strong customer service, patience, and follow through * Efficiently manage daily tickets as well as project specific tasks as required * Prompt, professional, and precise support when responding to user requests. * Provide training and consultation to staff regarding applications, hardware use, and configuration * Work with IT team, staff, and Mosaic leadership to support implementation of strategic initiatives Skills & Knowledge * Advanced proficiency in various computer applications including but not limited to word processing, email, database management, and presentation software * Demonstrates strong customer service skills * Familiarity with modern office equipment including but not limited to facsimile, copier, printer, scanner, mail postage machine, telephones, etc. * Demonstrated aptitude for learning and keeping current with new * Ability to prioritize and organize multiple responsibilities while managing workloads and deadlines * Willing to work a flexible work schedule, work onsite, and accommodate organizational needs * Experience working in HIPAA regulated field * Ability to work independently * In depth knowledge of Microsoft Windows operating systems, Active Directory, DNS, DHCP, print servers, Azure, Office 365, SharePoint, as well as a solid understanding of enterprise level client server network technology Who We Are Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!

Summary of Position Reporting to the IT Director, the IT Support Technician will be a member of a small team responsible for assisting end users, troubleshooting basic PC issues, and administering Microsoft 365 accounts and services for local and remote business users. Duties & Responsibilities Provide a professional and friendly customer service experience in person, on the phone, or via email Troubleshoot user issues with PC hardware, software, and peripherals Maintain support ticket queue, working issues to resolution or escalation as necessary Create and maintain user accounts, roles, and permissions in Microsoft 365 Assist IT Director with other tasks as necessary Qualifications & Experience No prior work experience required Associate degree in Information Systems or related field, OR Actively pursuing bachelor's degree in Information Systems or related field CompTIA A+ certification required Basic Windows desktop support skills Basic LAN networking skills Familiarity with Microsoft 365 (formerly Office 365) preferred Benefits Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) plus match Paid Time Off

The Philips MR Technical Support Engineer (TSE) drives customer satisfaction through Service Excellence by providing technical support and counsel both remote and onsite to Field Engineers (FE's), Client Service Technicians (CST's), and Customers experiencing system performance issues. This position is the technical resource for all service-related escalations regarding the Philips MR product family and should include but is not limited to: Intera, Achieva, Panorama, Ingenia as well as associated Workstations. Philips CT knowledge and expertise is not required, but is a plus: Brilliance, Ingenuity, Big Bore, Spectral product families. This is a remote role where you will work out of your home office. The successful candidate will need to reside in the United States with the ability to work from home in a dedicated office space, free from distraction with a high-speed internet connection. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. **Job Description** **Responsibilities** + Provide remote and on-site technical support for **Philips MR** products **Intera, Achieva, Panorama, Ingenia** product families plus **Workstations.** + Use successful, effective field experience and knowledge to provide technical support to FE's, CST's, and customers that may include both remote and onsite support. + Maintain up-to-date knowledge of modality products, service expertise, and tools to maintain "field advisor" status. + Utilize the GEHC escalation process as needed, working closely with local customer and national support to define and support implementation of corrective action plans to resolve customer issues in a timely manner. + Utilize "Gameplan" tool to drive Service effectiveness. Contribute knowledge to the Problem Solution Database (PSDB). + Contribute to the improvement of productivity tools through idea generation, workout attendance, and small projects as required. + Support Material and Purchased Service cost improvement initiatives for the modality. + Within project engagement, act as a change agent/ field "advisor" in areas such as product serviceability and reliability, quality trend analysis, productivity program development and implementation, national modality program execution and new product introduction support. + Manage and support improvements in business processes that maximize competitiveness, enabling continued business growth. This may include leveraging remote service capabilities to improve remote troubleshooting and remote fix rates. + Work with Modality / Service Engineering, Product Engineering, and field support specialists to drive product quality, serviceability, and resolve formal customer escalations. + Coach and train FE's to ensure that technical and customer skills are up to date and meet the needs of the business. Serves as subject matter expert (SME) for FE modality training through the Service Quality Standard (SQS) training curriculum. + Identify field process improvements such as pre-PM work, PM cycle time, remote TTR work, field-based technical training to support use of remote diagnostic troubleshooting tools and processes in the field. + Identify field quality improvements to include hazardous/ non-hazardous complaints via Trackwise. + Travel to customer sites and support field coaching and mentoring, Field Based Training (FBT), and customer escalations (CSOs). + Maintain and enhance modality knowledge, such as: Networking / Dicom / Insite / PACS / OS field service experience. Knowledge and experience using Siebel Customer Relationship Management (CRM) software and other remote tools as required. **Required Qualifications** + High School Diploma/GED AND 8+ years of experience servicing mechanical and/or electrical equipment, OR Associate's or Bachelor's degree in Electrical, Mechanical, or Biomedical Engineering, or related field AND 5 years of experience servicing mechanical and/or electrical equipment OR Equivalent military education to Associates or Bachelor's degrees AND 5 years of experience servicing mechanical and/or electrical equipment. + Must have consistently performed as an FE II and/or an FE III, or the equivalent external to GEHC with a minimum of 5 years of diagnostic imaging experience with regards to the repair and maintenance of **Philips** **MR** systems. + Ability to handle/resolve difficult technical issues with advanced knowledge in applicable systems. + Must have and maintain a valid Driver's License. + Ability to travel to customer sites and support field coaching and mentoring, Field Based Training (FBT), and customer escalations (CSOs). + Willingness to work rotating late shift coverage, scheduled On-Call, including weekends, for critical issues and coverage, as necessary. + Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. + The successful applicant must comply with GEHC's standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government). **Desired Qualifications:** + 2 or 4 year degree in an Engineering discipline. + Experience interfacing with both internal team members and external customers as part of a solution-based service process. + Ability to stay calm in pressurized situations and coach people through solving problems. + Exceptional teamwork, verbal, and written communication skills. + Ability to extract applicable information during a troubleshooting process and use that information to help resolve issues remotely. + Demonstrated successful history of technical problem solving and resolution supporting **Philips** **MR** equipment, including proven experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment. + Healthcare Imaging understanding to include: image quality/ HHS standards, post processing for DICOM, PACS and/or advanced computer networking. + Experience with **Philips** applications, Web applications, and the Microsoft suite of products. + Strong customer service skills. + Highly motivated team player. + Prior project or technical leadership experience. + Training skills. + Networking certification, or related networking experience. + Basic financial analysis abilities. + Lean / Six Sigma Certified. + Ability to work from home in a dedicated office space, free from distraction with a high-speed internet connection We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership -always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration, and support. \#LI-BI1 \#LI-Remote For U.S. based positions only, the pay range for this position is $92,000.00-$138,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. **Additional Information** GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. **Relocation Assistance Provided:** No Application Deadline: December 29, 2025

Full-time Description We offer competitive pay as well as PTO, Holiday pay, and a comprehensive benefits package! Benefits: Health insurance Dental insurance Vision insurance Life Insurance Pet Insurance Health savings account Paid sick time Paid time off Paid holidays Profit sharing Retirement plan GENERAL SUMMARY Full Time; M-F; No nights, weekends, or observed holidays at this time! The Help Desk Technician will serve as the first point of contact for customers to provide technical assistance with computer systems. Must answer queries on basic technical issues and offer advice to solve them. Respond to end-user phone, email, or chat requests for support. The Technician will perform remote analysis through diagnostic techniques and determine the best solution based on details provided by customers. The Technician will ensure quality service by following-up with customers to update them on status and resolution of their issues Requirements ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Utilizes product information or solution database to research, analyze, and deliver solutions. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Documents incidents using help desk systems or tools. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. Record events and problems and their resolution in logs. Pass on any feedback or suggestions by customers to the appropriate internal team. Identify and suggest possible improvements on procedures. Performs other position related duties as assigned. Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS Microsoft certifications preferred. KNOWLEDGE | SKILLS | ABILITIES Tech savvy with working knowledge of office automation products, databases and remote control. Good understanding of computer systems, mobile devices and other tech products. Ability to diagnose and resolve basic technical issues. Excellent communication skills. Customer-oriented with ability to remain calm in difficult situations. Complies with HIPAA regulations for patient confidentiality. Knowledge in healthcare systems operations such as EMR. EDUCATION REQUIREMENTS High school diploma or equivalent required. BS in Computer Science or relevant field preferred. EXPERIENCE REQUIREMENTS 1 year Help Desk experience preferred. Windows experience preferred. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2% Salary Description 23.00-27.00