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Client systems administrator vs help desk administrator

The differences between client systems administrators and help desk administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a client systems administrator and a help desk administrator. Additionally, a client systems administrator has an average salary of $96,729, which is higher than the $49,798 average annual salary of a help desk administrator.

The top three skills for a client systems administrator include troubleshoot, computer system and OS. The most important skills for a help desk administrator are customer service, desk support, and troubleshoot.

Client systems administrator vs help desk administrator overview

Client Systems AdministratorHelp Desk Administrator
Yearly salary$96,729$49,798
Hourly rate$46.50$23.94
Growth rate5%5%
Number of jobs135,033130,180
Job satisfaction--
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 52%
Average age4343
Years of experience22

Client systems administrator vs help desk administrator salary

Client systems administrators and help desk administrators have different pay scales, as shown below.

Client Systems AdministratorHelp Desk Administrator
Average salary$96,729$49,798
Salary rangeBetween $78,000 And $119,000Between $34,000 And $71,000
Highest paying City-Washington, DC
Highest paying state-New Jersey
Best paying company-Houlihan Lokey
Best paying industry-Finance

Differences between client systems administrator and help desk administrator education

There are a few differences between a client systems administrator and a help desk administrator in terms of educational background:

Client Systems AdministratorHelp Desk Administrator
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 52%
Most common majorComputer Information SystemsBusiness
Most common collegeGeorgetown UniversityStanford University

Client systems administrator vs help desk administrator demographics

Here are the differences between client systems administrators' and help desk administrators' demographics:

Client Systems AdministratorHelp Desk Administrator
Average age4343
Gender ratioMale, 73.9% Female, 26.1%Male, 74.3% Female, 25.7%
Race ratioBlack or African American, 9.0% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 9.1% White, 63.8% American Indian and Alaska Native, 0.3%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 8.8% White, 63.8% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between client systems administrator and help desk administrator duties and responsibilities

Client systems administrator example responsibilities.

  • Maintain Cisco network infrastructure applying security configurations as well as troubleshoot and accomplish initial configurations for the network infrastructure.
  • Maintain system backups using Symantec software.
  • Maintain technical database, and resolve technical issues inside a fifteen-minute time span - as mandated.
  • Plane, test and prepare, and oversee, the implementation of new or enhance infrastructure.
  • Administer file/print servers, network monitoring services, application servers, GPOs, and DHCP in an enterprise environment.
  • Well verse in the layers of the OSI model and have applied knowledge to troubleshoot and repair system and equipment malfunctions.
  • Show more

Help desk administrator example responsibilities.

  • Create, deploy and manage VMWare virtual desktops as well as configured customize pools for specific operational needs.
  • Manage the PC refresh program transferring all user data remotely and installing require software applications.
  • Configure, establish and manage local area network (LAN) connectivity and remote access per customer configuration requirements.
  • Administer DNS / DHCP servers, work with network administer to make sure the tables are updating correctly.
  • Administer IP address allocation through DHCP management.
  • Assist in the deployment of new POS applications and hardware.
  • Show more

Client systems administrator vs help desk administrator skills

Common client systems administrator skills
  • Troubleshoot, 11%
  • Computer System, 6%
  • OS, 6%
  • Windows Server, 6%
  • PC, 4%
  • SCCM, 4%
Common help desk administrator skills
  • Customer Service, 11%
  • Desk Support, 7%
  • Troubleshoot, 6%
  • Technical Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 4%

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