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Collections representative jobs in Altamonte Springs, FL

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Collections Representative
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  • Account Representative

    Opus Business Consulting

    Collections representative job in Kissimmee, FL

    Opus Business Consulting is expanding and looking to hire a Customer Representative to assist our sales team! Our company has a longstanding reputation in the area helping customers and helping our employees reach their goals. Our focus is on coaching and developing our team in high level communication and negotiation skills. Opus Business Consulting is a sales and marketing firm hired by nationwide corporations to mediate between clients' professional services and their account holders. Opus works to acquire and retain business clients to increase market share. As the company continues to grow and add more responsibilities, more and more management roles need to be filled. We are hiring individuals to be trained in all company areas to prepare for the expansion and the upcoming management roles. Our comprehensive training program will equip you with the skills and knowledge you need to succeed. It will begin with client acquisition, retention, and sales negotiation and expand to public speaking, human resources, marketing management, finance management, and leadership training. At Opus Business Consulting, we believe in recognizing and rewarding performance, not seniority. As a Sales Representative, you will start at the same level as your peers. However, your career progression will be based on your performance within the company rather than your resume. We value what you can do for us in the present and future, not just what you have done in the past. This approach ensures that your hard work and dedication are recognized and rewarded. Responsibilities for our Sales Representative: Customer Acquisition Account Retention Sales Negotiation One-on-one presentations Benefits for a Sales Representative: Competitive Pay Uncapped Commissions In House Training No Seniority Unlimited Growth Rapid Advancements Based on Performance, not credentials Performance Bonuses Daily and Weekly Performance Reviews one-on-one with the Manager Requirements of a Sales Representative: Because we have an excellent training program, we don't require experience. What we want most in a candidate is a positive attitude, an entrepreneurial spirit, and a willingness to learn and grow personally and professionally. While a four-year degree is preferred, we also consider candidates who are in the process of completing their degree. Qualifications Bachelor's degree in a related field Proven experience in account management and sales Strong leadership and communication skills Ability to negotiate effectively Experience in business development and B2B sales Familiarity with marketing strategies Proficiency in Salesforce or similar CRM systems Technical sales experience is a plus Strong analytical skills Comfortable with warm calling Public speaking experience would be beneficial
    $28k-43k yearly est. 60d+ ago
  • Collections and Deductions Analyst

    LHH Us 4.3company rating

    Collections representative job in Pine Hills, FL

    LHH is actively seeking an experienced Collections & Deductions Analyst with Advanced Excel skills (REQUIRED) and extensive experience handling large, complex portfolios ($200MM+) for one of our top clients! This role is responsible for investigating and resolving customer disputes, short payments,credits, and other A/R issues while driving recovery on invalid deductions. The ideal candidate is a proactive problem-solver with strong communication skills, significant dispute resolution experience, and a proven ability to work with large customers and vendor portals. This will be a long term contract opportunity with our client. Option to consider remote if outside of Orlando, FL-if local one day per week onsite (Wednesdays). Key Responsibilities Dispute Resolution & Portfolio Management Manage and analyze high-volume customer disputes, short payments, and account activity. Research invoices, payments, credits, and contracts using SAP, customer portals, and third-party systems. Identify root causes, trends, and issues using historical customer data across multiple systems. Resolve disputes and ensure accurate customer A/R balances, following up with clients as needed. Communicate effectively with customers, senior leadership, Sales, Operations, and internal stakeholders. Credit & Collections Monitor past-due A/R and assess credit exposure and customer creditworthiness. Recommend account holds/releases in alignment with business strategy. Secure payment on overdue balances and negotiate structured payment plans. Evaluate aged items for write-offs, refunds, and account adjustments. Assist in preparing accounts for third-party collections when required. Systems & Compliance Maintain customer discount, deduction, and allowance data within SAP. Research cash applications using bank statements and resolve application issues. Ensure compliance with GAAP, SOX, and internal policies, including proper documentation for credit memos and approvals. Support audits related to deductions, payments, and write-offs. Generate monthly and ad-hoc reporting for leadership and key stakeholders. Required Qualifications Advanced Excel expertise (required): Able to build complex formulas, PivotTables, VLOOKUPs, etc. Heavy deductions / short-pay experience (required). Experience managing large customer portfolios ($200MM+). Minimum 5+ years of A/R dispute resolution in a large corporate environment using vendor portals. Minimum 5+ years of cash application research and analysis. 5+ years working with enterprise A/R systems (SAP, Oracle, etc.). Strong communication skills; able to work with customers, leadership, Sales, Logistics, and cross-functional teams. Experience working in environments requiring GAAP and SOX compliance. Ability to operate in a fast-paced, high-volume environment with minimal supervision. Associate degree in Accounting/Finance required; Bachelor's degree preferred. Preferred Skills Experience in a global team environment Strong analytical and problem-solving abilities Ability to prioritize and make decisions quickly Pay Details: $25.00 to $28.00 per hour Search managed by: Kaitlynne Hope Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $25-28 hourly 18h ago
  • Customer Service Representative! $19/hr

    Foundever

    Collections representative job in Paisley, FL

    Bilingual Spanish/ English Customer Service Representative Te gusta ayudar a los demás? Eres fluido en inglés y español? Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1398 S Woodland Blvd, DeLand, FL 32720. Please note that candidates must reside within commuting distance to our office. About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Job Overview As a Bilingual Spanish/ English Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within. Why You Should Join Us Competitive Pay: Starting at $19/hour, with paid training at $15/hour. Work Schedule: Minimum 40 hours per week, with weekend availability as needed. Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts. Growth Opportunities: Clear pathways for career advancement within the company. What We're Looking For Bilingual Proficiency: Must speak fluent English and Spanish Location: Must reside in DeLand, FL, or within commuting distance Age Requirement: Must be at least 18 years old Education: High school diploma or GED equivalent is required Experience: Preferred 6 months to 1 year of relevant work experience Availability: Must have flexible availability during operating hours Customer Service Skills: A professional attitude and strong aptitude for customer service are essential Key Skills Tech-Savvy: Proficient in navigating system tools to search for information and answers Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently Reliability: Dependable and responsible, with a strong commitment to your role Critical Thinking: Capable of assessing situations and developing empathetic solutions Service Orientation: A personal drive to serve others with compassion and professionalism Organizational Skills: Strong organizational abilities to manage tasks effectively Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever. Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. Equal Opportunity Employment (EEO) Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Interested in Becoming Part of Our Team? Visit us at and connect with us on Facebook , LinkedIn , and Twitter .
    $19 hourly 1d ago
  • Healthcare Billing/Insurance Follow Up Specialist - ORL

    Credit Solutions 3.7company rating

    Collections representative job in Orlando, FL

    Join our dynamic team of Health Insurance Billing Follow Up Specialist and find out why our employees voted us the "Best Call Centers to Work For" 4 years in a row!! 2018-2023! "I've always felt valued as an employee while maintaining a great relationship with upper management and fellow coworkers. I am grateful and appreciative to work for a great company and excited for our future!!" Andi B. Health Insurance Billing Follow Up Specialist are responsible for claims processing and insurance follow up, eligibility reviews, denial reviews, appeals processing, and trends analysis while providing excellent customer service to our clients and their consumers. Flexible schedules available for interviews!! Ideal Candidates will have: Previous billing experience Familiarity with claims software and clearinghouses Familiarity with both governmental and commercials insurance plans Understanding of UB-04 and 1500 forms Experience with denial and appeal processes Ability to review and interpret EOBs and reason codes Ability to learn new software quickly Understanding of HIPAA Professional communication skills A desire to help others and make a difference in their community A strong work ethic and sense of loyalty to their team members High school diploma or general education degree (GED) Benefits Medical Insurance Dental Insurance Vision Insurance Employer Paid Life Insurance Aflac Supplemental Insurance Employer Sponsored Retirement Plan Vacation Pay Holiday Pay Flex Time AT&T Corporate Employee Cellular Discounts Dell Corporate Employee Computer Discounts Gym Membership Reimbursement Numerous Employee Appreciation Activities $500 Referral Bonus Program
    $24k-29k yearly est. 60d+ ago
  • Billing Coordinator

    Seaglass Concrete

    Collections representative job in Sanford, FL

    Job Description As a Billing Coordinator, you are responsible for ensuring accurate and timely billing processes related to equipment usage and services. This role involves working closely with various departments to gather billing information, analyze data, and maintain precise records, ensuring data integrity and data refinement across all equipment reporting functions. In addition, critical for success are the abilities to work in a demanding environment while demonstrating self-motivation and focus, produce highly accurate work, make swift decisions, and be a supportive team player. About Sea Glass Concrete: Sea Glass Concrete is a rapidly growing construction company committed to excellence and innovation. We offer a supportive and collaborative environment where you can develop your skills, take on challenging projects, and contribute to our success. Key Responsibilities: Collaborate with multiple departments to gather, verify, and analyze billing information. Ensure data integrity and refine equipment reporting functions to maintain precise records. Work efficiently in a fast-paced environment, balancing self-motivation with focus. Manage accurate and timely billing processes for equipment usage and services. Contribute as a supportive team player to enhance overall department performance. Qualifications: Ability to work with large amounts of data, within a defined timeframe, to produce weekly reports for operating companies Computer proficiency, including Microsoft Office Suite (Excel) High School Diploma or GED, 1+ years of related experience, or an equivalent combination Collaborate with internal and external teams to gather accurate billing information. Assign appropriate coding, making determinations as necessary, and coordinate with internal departments to resolve discrepancies or issues
    $33k-47k yearly est. 15d ago
  • Collection Agent

    Mandarich Law Group, LLP

    Collections representative job in Lake Mary, FL

    Job Description Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking a full time Collection Agents for our Williamsville, NY office. START NOW, IMMEDIATE BONUS OPPORTUNITY. TAKE ADVANTAGE WITH REDUCED GOALS IN FIRST FOUR MONTHS!!!! Multiple shifts available between 8am -6pm, Monday thru Friday. In-Office. 8:00AM to 4:30PM - 9:30AM to 6:00PM What You'll Do: • Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients. • Calculate acceptable settlement amounts according to guidelines set by our clients and Management team. • Effectively manage an open queue of accounts to consistently hit your monthly collection goal. Requirements Excellent verbal communication skills' Multitasking and time management skills to work through the account queue and inbound call volume. Previous customer service work preferred. Benefits Rate: $18.00 to $20.00 plus monthly bonus Competitive Base Salary Graduated bonus system to allow new employees immediate bonus opportunity and potential to earn significant bonuses Medical, Dental , and vision; 401K plan with company match Long and Short Terrm Disability Insurnace Company paid Life Insurance
    $18-20 hourly 20d ago
  • ITSFM Data Collection Specialist

    SST Direct 4.2company rating

    Collections representative job in Orange City, FL

    Seeking an ITSFM Data Collection Specialist for a direct hire opportunity with our client in Orange City, FL. offers full benefits including PTO, Medical, Dental, Vision, and 401k! Pay is between $22 - $26 per hour (based on experience) Responsibilities: Ensure compliance with Company policies and procedures. Develop a working understanding of plans, specifications, and other requirements and constraints of each project, and ensure all subordinates understand their responsibilities for executing job duties. Supervise subordinates, and crew operations to ensure all are conducted to high standards that meet or exceed Project requirements and Client expectations. Oversee maintenance, care, and inventory of all equipment, including availability of supplies and parts. Ensure all training needs are met and current for all subordinates. Participate in Project start-up and progress meetings. Prepare all activity, safety, and progress reports. Report any problems to the Project Manager for resolution. Oversee site operations to ensure safe conditions. Other duties as assigned. Qualifications: Minimum of 1 year of experience with ITSFM data collection and field data management. Understanding of station markers and their application in infrastructure or transportation systems. Familiarity with GPS systems Experience using Trimble surveying equipment. Highly organized with strong attention to detail, capable of managing and processing large volumes of technical data efficiently. IMSA Certification Traffic Signal Level I and/or Level II Experience in highway lighting systems, electrical wiring systems, intelligent transportation systems (ITS), and roadway signing (PREFERRED) Must have necessary skills in understanding the plans and specifications, means and methods of construction and reporting. Willing to train to self-motivated individuals. If you are interested in learning more about this role, please submit your resume for immediate consideration! INDH
    $22-26 hourly Auto-Apply 60d+ ago
  • Credit and Collection Analyst

    Mindlance 4.6company rating

    Collections representative job in Lake Mary, FL

    The Credit Analyst will review and analyze and set up new accounts for order to be placed via DNB reports, bank references, credit application and licensure according to our pnp's. Knowledge of AS400 and Getpaid systems helpful. Excel/Microsoft Office needed. Experience in analyzing and assigning terms and credit limits to new customers and/or reviewing established customers info according to process. Qualifications Please, find below the detailed Job description. I would really appreciate if you can reply me with an updated copy of your resume, if interested. Job Title : Credit and Collection Analyst Job Location : 255 Technology Park Lake Mary , FL 32746 Duration : 6 months Shift : Monday - Friday 11am to 8pm. EST Additional Information Thanks & Regards Mahesh Kumar B Contact: ************ E-mail :maheshk@mindlance(DOT)com
    $46k-62k yearly est. 13h ago
  • Customer Service - Part-Time

    Rbglobal

    Collections representative job in Davenport, FL

    We're looking for a Part-time Customer Service Representative, is Davenport, FL , and is considered a fully on-site role. Responsibilities • Process Bidder Payments • Contact successful bidders to advise payments, appointment booking, and pickup process. • Track interactions relating to customer requests and proactively reports areas of customer concerns. • Ensure confidentiality while dealing with bidders and consignors. • Provide customers with information about upcoming auctions and auxiliary services. • Ensure that superior customer service is delivered at all times to all customers. • Provide additional administrative support as needed Qualifications • Previous in person customer service work experience. • Experience using computers, and the ability to learn new technology/software. • Excellent keyboarding skills. • A commitment to providing fantastic customer service. • Able to work well with others and maintain a positive attitude in high-pressure situations. • A friendly, outgoing, patient personality. • You thrive working as part of team, pitching in wherever you're needed most. • You don't mind working hard, and you like to have fun
    $22k-28k yearly est. Auto-Apply 60d+ ago
  • Collections Specialist

    Diamond Resorts 4.4company rating

    Collections representative job in Orlando, FL

    DIAMOND RESORTS™ OFFERS: Medical, dental, vision, 401K and life insurance Resort discounts for team members, family, and friends Career growth opportunities A healthy work-life balance with paid time off Fun work environment Job Description JOB SUMMARY Under general direction, the Collections Specialist works with all collections accounts including mortgage, vacation, sampler and/or maintenance fees via a systematic assignment, a manual list as assigned by management, or an inbound and outbound dialer campaign. ESSENTIAL JOB FUNCTIONS Provides customer service regarding collection issues, questions and processing payments and/or refunds. Resolves account discrepancies and maintains tracking of accounts worked concisely and professionally. Responsible for reducing delinquency for assigned accounts. Monitors and maintains account adjustments, small balance write offs, customer reconciliation and processes credit memos. Reviews open accounts for collection efforts. Makes outbound calls, maintaining professional communication at all times via phone and in person. Adheres to the Fair Debt Collection Practices Act (FDCPA) and any other regulations governing the collections process. Utilizes computer systems to handle skip tracing. Reviews terms of sales and/or loan documents and attempts to collect customer payments. Provides timely follow-up on payment arrangements and documentation required per account. Locates customers using credit bureau information, background checks, loan documents, and other paperwork and/or databases. Ensures customer information is correct and updates information as necessary. Identifies issues attributing to account delinquency and discusses with management for best practices and process resolution. Responsible for exceeding departmental performance standards and quality assurance expectations. Completes all required company trainings and compliance courses as assigned. Adheres to company standards and maintains compliance with all policies and procedures. Performs other related duties as assigned. Qualifications EDUCATION High School Diploma or equivalent. EXPERIENCE No prior experience or training required. No supervisory experience required. SUPERVISORY RESPONSIBILITIES This position does not include any supervisory responsibilities. LICENSE & CERTIFICATIONS This position does not require licenses or certifications. SKILLS & ABILITIES This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers. Specific skills and abilities include, but are not limited to the following: Computer proficiency in Microsoft Word, Excel and Outlook. Excellent customer service skills. Proficient in time management; the ability to organize and manage multiple priorities. Ability to take initiative and effectively adapt to changes. Able to establish and maintain a cooperative working relation. Able to use sound judgment; work independently, with minimal supervision. Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes. Competent in public speaking. Performs well with frequent interruptions and/or distractions. Additional Information Please note that Hilton Grand Vacations (HGV) acquired Diamond Resorts International (DRI) as of August 02, 2021. If you apply to work at a Diamond Resorts company you will be an applicant of a subsidiary of HGV. A transition to HGV will occur as we integrate technology, systems and branding, but it will take time until our separate operating systems, employment policies and benefits are fully integrated. As a result, for a period of time, employees will receive correspondence and messaging from Diamond Resorts as well as from HGV and related entities. At Diamond Resorts, we have nearly 8,000+ team members who deliver unforgettable vacation experiences to members, owners and guests around the globe each and every day. Our teams have a passion for hospitality, customer service, and consistently go above and beyond expectations. Our relentless leaders ensure that our teams stay motivated and engaged, and deliver on our mission, while growing their careers. Plus, because we're a leader in the vacation ownership industry, Diamond is constantly growing and creating new, innovative ways for our members to vacation. Diamond Resorts is an Equal Opportunity Employer Apply Today! Link Below! ****************************************************************************************************************
    $32k-39k yearly est. 60d+ ago
  • Pathology Collector

    Healius Ltd.

    Collections representative job in Maitland, FL

    Location: Various, including Maitland, Cessnock, Woodberry, Greta, Gillieston Height, Thornton and Kurri-Kurri. Role type: Permanent, Part time (including weekends) Why You Will Be Excited About This Role At Laverty Pathology (a part of Healius), we all have one thing in common, we are passionate about making a difference to the health of Australians. As a Pathology Collector, you will be at the forefront of this. You will be the friendly face behind the first hello, the warm welcome that will create a lasting impression, and the caring assurance to let our customers know that they are in good hands. You will be able to do what you do best - provide quality patient care - with the support and resources provided, whilst also building strong connections and being integral to the local communities you work in. You will be a part of something pretty special as you join our network of passionate pathology collectors and our mission to be the best pathology provider in Australia. About Us Healius has an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia. We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia's largest and most complex private and public hospitals, to small Indigenous Australian communities. This means that you will be working in a business large enough to offer you job stability & security, interstate mobility and the opportunity to fulfil your career ambitions. Why You Will Like Working Here There are some exciting things happening at Laverty Pathology and the wider Healius business as we transform the way we work. As a Pathology Collector, we offer a range of different roles to work around you - full time, part time and casual, available across local clinics, meaning a short commute to work and more time spent with your loved ones. You will be supported and given the resources to thrive in your job, this means regular check ins from your manager and ongoing support. You will be recognised for your contribution & the impact you make to the lives of our customers with our Reward & Recognition program, and milestones will be celebrated, (many of our collectors have worked with us for 5+, 10+ and even 20+ years!). Looking to grow your career? We have clear career progression paths that include advancement to business managerial roles across broader areas, including ongoing education and support to attain this. What You Will Be Doing As a Pathology Collector (Phlebotomist), you will be collecting blood & coordinating specimen samples from patients, using your empathy and drive to deliver great customer service and quality healthcare. Your key responsibilities will include: * Collecting samples (blood and non-blood) with care and attention * Keeping meticulous records for every patient and sample * Delivering documentation within strict turnaround times * Preparing and packaging specimens for transport and testing * Liaising with a range of different people including customers, clinic staff and couriers What Type of Person Will Be Successful To be successful in this role, you will be an experienced Pathology Collector, or will have gained a Cert III and looking to embark on your Pathology Collection career! You could also be a Registered Nurse looking to swap the weekend & overnight work for regular daytime shifts. No experience in Pathology Collection but have a customer service focus & a background in healthcare? We can support you to grow a rewarding career as a Pathology Collector by providing you with fully paid training and mentoring. Bring the right attitude and interest and we will bring the rest. These are the type of attributes & skills you would possess: * A demonstrated experience and knowledge in Phlebotomy/ Certificate III in Pathology Collection or a healthcare background * Excellent customer service and communication skills, with a high level of empathy * You are organised, with strong time management and attention to detail * You are able to work autonomously, sometimes working independently in a solo clinic * You hold a valid Driver's license and have flexibility to travel to multiple clinics * You hold a working with Children's Check or be willing to obtain one * You must be an Australian citizen or permanent resident or a New Zealand citizen, or hold a valid visa with permission to work We believe everyone leads, no matter what role they are in. Our ways of leading are the behaviours that we expect our people to embody and are: Customer Focused, Accountable, Collaborative, Credible & Resourceful. Vaccination Requirements * Vaccine preventable disease evidence such as Hepatitis B is a requirement of this role * Other vaccinations based on location may be required / setting . Benefits, Perks and Wellbeing As part of working for Healius, you will have access to a range of benefits & perks including: * Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays). * Fitness Passport - Access top fitness centres & pools across Australia at a subsidised rate. * Corporate health insurance discounts, banking benefits and novated leasing salary packaging. * Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform. * Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members. Our Commitment to Diversity And Inclusion Laverty Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity. Healius is a part of the Commonwealth Government's Veteran Employment Committment (VEC) and has been recognised as a Veteran Employment Supporter. Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply. How To Apply Please click the 'Apply Now' button to complete the pre-screening questions and submit your application. If you would like further details please email *******************.au. See more of our jobs at ********************** and follow us on LinkedIn. Healius is committed to responding to every applicant.
    $28k-38k yearly est. Easy Apply 31d ago
  • Collections Specialist

    Atrium Staffing

    Collections representative job in Orlando, FL

    Atrium is partnering with a leading construction company specializing in commercial and residential projects across the region. With a commitment to quality, safety, and innovation, they have successfully completed numerous landmark projects. Currently, they are looking to add a Collections Specialist to join their team. Salary/Hourly Rate: $50k - $55k Position Overview: The Collections Specialist will be responsible for managing and executing the collection of outstanding accounts receivable for the company. This role requires a detail-oriented professional with strong communication skills and the ability to work in a fast-paced environment. The Collections Specialist will work closely with project managers, clients, and the finance team to ensure timely payments and resolve any billing issues. Responsibilities of the Collections Specialist: * Monitor accounts to identify outstanding debts. * Investigate historical data for each debt or bill. * Contact clients to ask about their overdue payments. * Take actions to encourage timely debt payments. * Process payments and refunds. * Resolve billing and customer credit issues. * Update account status records and collection efforts. * Report on collection activity and accounts receivable status. * Collaborate with internal departments (e.g., project management, finance) to resolve billing discrepancies. * Maintain accurate and complete records of all collection activities. Required Experience/Skills for the Collections Specialist: * Proven experience as a Collections Specialist or similar role. * Knowledge of billing procedures and collection techniques. * Familiarity with laws related to debt collection. * Excellent communication and negotiation skills. * Ability to work independently and manage multiple tasks. * Strong organizational skills and attention to detail. * Proficiency in Microsoft Office Suite and accounting software. Preferred Experience/Skills for the Collections Specialist: * Experience in the construction industry. * Knowledge of construction project billing processes. * Familiarity with construction-related accounting software (e.g., Sage 300, Procore). Education Requirements: * High school diploma or equivalent is required. * An Associate's or Bachelor's degree in Finance, Accounting, or a related field is preferred. Benefits: * Comprehensive health, dental, and vision insurance plans. * 401(K) with company match. * Paid time off and holidays.
    $50k-55k yearly 27d ago
  • Reimbursement Collection Specialist I

    Axium Healthcare Pharmacy 3.1company rating

    Collections representative job in Lake Mary, FL

    At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patient care team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patient care coordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription. Job Description The Reimbursement Collection Specialist I is responsible for collecting outstanding receivables from insurance companies, patients and physicians. ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned. Ensures timely follow-up on all assigned claims to secure timely payment Works with payers to determine reasons for denials, corrects and reprocesses claims for payment in a timely manner Reduces claims in the over 90-day categories Collects “Patient Responsibility” from the patient Accurately documents all transactions with carriers and patients regarding the financial status of claims and documents progressive collection efforts into the appropriate collection notes in all required computer systems Completes timely follow-up as required by department guidelines Demonstrates successful collection meetings by adhering to all collection guidelines and rules Mails, faxes or emails all appropriate collections correspondence Receives incoming calls related to the Billing/Collections Department Identifies uncollectible accounts and acquires approval for Bad-Debt Write/off Maintains relationships with insurance companies Generates and prepares patients statements and review them for accuracy prior to mailing Utilizes the Internet for Insurance claims status Assists with external audits Be willing to cross-train and fill-in in other areas within the department Works in an efficient and cohesive group environment Supports group and management efforts Completes daily, weekly and monthly tasks as required by department standards Qualifications QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High School Diploma or equivalent Associates Degree from college preferred or Certificate from a technical school for billing. Two years related experience in a healthcare environment and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to our patients, intermediary, carriers and internal customers. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to assess and resolve problems involving a few concrete variables in standardized situations. COMPUTER and INTERNET SKILLS: Working knowledge of Outlook and Microsoft Word. The ability to create and populate simple Excel spreadsheets. Ability to navigate the web for the purpose of collections. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk and hear. The employee is occasionally required to stand; walk; use hands to finger; handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, ability to adjust focus. The ability to perform heavy data entry or other computer function which requires extensive keyboard use. The ability to lift and move for short distances boxes or files with a weight not to exceed 25 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Must be able to work in an environment of open-space cubicles where the noise level is usually quiet. OTHER SKILLS THAT APPLY: Diplomacy Professionalism Filing Organizing Planning Multi-tasking Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-32k yearly est. 60d+ ago
  • Debt Settlement Specialist

    Camali Services

    Collections representative job in Orlando, FL

    Camali Services provides cutting edge Customer Relations services across multiple industries for products and services from clients of all sizes, but we specialize in the debt settlement industry. Our goal is to connect with our target audience on a one to one basis. Using our customized solutions, we have been able to successfully achieve this in an efficient and effective manner. Every day we deliver life-altering debt consolidation plans to our customers, and our staff get the benefit of seeing their customers' success stories first hand. Job Description Who we're looking for: We are looking for talented, enthusiastic, recent graduates motivated to make a positive change in people's lives. Join our rapidly growing finance & debt management team as a Debt Settlement Specialist and help advocate for our clients to help them achieve financial freedom. Who we are: Camali Services is a financial counseling firm that helps consumers simplify their finances, reduce their monthly payments, and become debt-free. What we do: Through our partnerships, we are able to offer many financial and debt management services. Our ultimate goal is to help clients get out of debt in the quickest and most effective way possible so they can refocus on the important things in life. Principal Duties and Responsibilities of the Debt Settlement Specialist: Communicate with clients to learn about their banking/financial/debt needs and help them achieve their goals. Work with clients to resolve accounts where debt collection efforts have been escalated by lenders or banking institutions. Proactively take ownership of, resolve, and prevent further client debt problems. Meet with clients to understand their priorities, advise them on financial and debt management solutions, and provide a forward-looking financial & banking plan. Use your knowledge of banking, finance, debt management, debt settlement, cash management, credit, investment, and wealth protection to help clients meet their goals. Gather and submit documentation for approval and payment of accounts. Qualifications Qualifications of the Debt Settlement Specialist: Undergraduate degree (in banking, finance or related field an asset) Excellent communication and interpersonal skills Attention to detail Ability to easily build rapport with clients Proficiency with Microsoft Office Suite No previous experience necessary Access to reliable transportation is strongly encouraged in this role. In addition to communicating via phone and email, traveling to meet with clients face to face to discuss their banking/financial/debt needs and solutions will be a frequent occurrence. We believe in a team-first culture, full of rewards and recognition for our employees. We are dedicated to our employees' success and growth within the company, through our employee mentorship and leadership programs. We are a refined organization with ethics and drive. We work hard to maintain a friendly working environment for both employees and clients and we are always on the lookout for new talent. If you are good with people and possess a strong drive, we would like to meet you. Apply today! Reply with a copy of your resume for consideration. Additional Information Benefits: Bonus/incentive structure Uncapped commission optional
    $26k-37k yearly est. 13h ago
  • Collections Specialist

    Usf Fed Cred Union

    Collections representative job in Orlando, FL

    Under general supervision, in accordance with established policies and procedures, preserves the Credit Union's assets by controlling delinquent accounts, collecting delinquent loans, mortgages, visas and /or recovering collateral. Assist with department training and development of written procedures. Essential Functions & Additional Responsibilities Contacts members to resolve delinquencies or takes other appropriate collection actions while maintaining a tactful and resourceful manner to maintain a positive relationship. Uses various systems to document, skip trace, and track delinquency. Handle call back request from members and internal departments. Prepare hardship package for Loan Committee. Maintain accurate, complete and timely records of all contact made and action taken on each delinquent account. Perform clerical requirements such as posting payments and letter communications including but not limited to required repossession notifications. Meets regularly with Collections Manager or Assistant Collection Manager to review collection results and to obtain recommendations on complicated or difficult accounts. Cross trains in other areas or departments and performs other job related duties as assigned. Education: High school diploma or G.E.D. Experience: 1-3 years of experience in lending or collections with good knowledge of the Fair Debt Collection Act, TCPA, Fair Lending, Litigation process, Bankruptcy and Repossession. Other Skills: Experience with Microsoft Word, Power Point, Excel and Outlook Strong oral and written communication skills are essential to the position Must demonstrate a functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.
    $29k-39k yearly est. Auto-Apply 58d ago
  • Collections Specialist

    Insight Global

    Collections representative job in Orlando, FL

    Insight Global is seeking to hire a Collections Specialist that will join a growing construction company. As the Collections Specialist, you will manage assigned account ledgers and ensure timely collection of past-due invoices and retainage. This role requires strong communication skills and the ability to work independently in a fast-paced environment. Key Responsibilities: - Manage a ledger of assigned accounts and follow up on past-due balances. - Collect outstanding invoices via email and phone (20-40 calls daily). - Monitor and update account status in internal systems. - Collaborate with finance team to resolve discrepancies and ensure accurate reporting. - Utilize Excel for tracking and reporting collections activities. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 2+ years of experience in a collections role. - Proficient with excel and strong with technologies/systems. - Comfortable making 20-40+ calls and emails to vendors or clients to collect on overdue invoices. - Great communication skills. - Comfortable working on-site 5 days a week. - Experience with HighRadius or Sage Intacct
    $29k-39k yearly est. 20d ago
  • On-Site Customer Service Rep- Full time with Benefits

    Foundever

    Collections representative job in Paisley, FL

    Bilingual Spanish/ English Customer Service Representative Te gusta ayudar a los demás? Eres fluido en inglés y español? Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1398 S Woodland Blvd, DeLand, FL 32720. Please note that candidates must reside within commuting distance to our office. About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Job Overview As a Bilingual Spanish/ English Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within. Why You Should Join Us Competitive Pay: Starting at $19/hour, with paid training at $15/hour. Work Schedule: Minimum 40 hours per week, with weekend availability as needed. Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts. Growth Opportunities: Clear pathways for career advancement within the company. What We're Looking For Bilingual Proficiency: Must speak fluent English and Spanish Location: Must reside in DeLand, FL, or within commuting distance Age Requirement: Must be at least 18 years old Education: High school diploma or GED equivalent is required Experience: Preferred 6 months to 1 year of relevant work experience Availability: Must have flexible availability during operating hours Customer Service Skills: A professional attitude and strong aptitude for customer service are essential Key Skills Tech-Savvy: Proficient in navigating system tools to search for information and answers Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently Reliability: Dependable and responsible, with a strong commitment to your role Critical Thinking: Capable of assessing situations and developing empathetic solutions Service Orientation: A personal drive to serve others with compassion and professionalism Organizational Skills: Strong organizational abilities to manage tasks effectively Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever. Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. Equal Opportunity Employment (EEO) Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Interested in Becoming Part of Our Team? Visit us at and connect with us on Facebook , LinkedIn , and Twitter .
    $19 hourly 1d ago
  • Collections and Deductions Analyst

    LHH Us 4.3company rating

    Collections representative job in Winter Garden, FL

    LHH is actively seeking an experienced Collections & Deductions Analyst with Advanced Excel skills (REQUIRED) and extensive experience handling large, complex portfolios ($200MM+) for one of our top clients! This role is responsible for investigating and resolving customer disputes, short payments,credits, and other A/R issues while driving recovery on invalid deductions. The ideal candidate is a proactive problem-solver with strong communication skills, significant dispute resolution experience, and a proven ability to work with large customers and vendor portals. This will be a longterm contract opportunity with our client. Option to consider remote if outside of Orlando, FL-if local one day per week onsite (Wednesdays). Key Responsibilities Dispute Resolution & Portfolio Management Manage and analyze high-volume customer disputes, short payments, and account activity. Research invoices, payments, credits, and contracts using SAP, customer portals, and third-party systems. Identify root causes, trends, and issues using historical customer data across multiple systems. Resolve disputes and ensure accurate customer A/R balances, following up with clients as needed. Communicate effectively with customers, senior leadership, Sales, Operations, and internal stakeholders. Credit & Collections Monitor past-due A/R and assess credit exposure and customer creditworthiness. Recommend account holds/releases in alignment with business strategy. Secure payment on overdue balances and negotiate structured payment plans. Evaluate aged items for write-offs, refunds, and account adjustments. Assist in preparing accounts for third-party collections when required. Systems & Compliance Maintain customer discount, deduction, and allowance data within SAP. Research cash applications using bank statements and resolve application issues. Ensure compliance with GAAP, SOX, and internal policies, including proper documentation for credit memos and approvals. Support audits related to deductions, payments, and write-offs. Generate monthly and ad-hoc reporting for leadership and key stakeholders. Required Qualifications Advanced Excel expertise (required): Able to build complex formulas, PivotTables, VLOOKUPs, etc. Heavy deductions / short-pay experience (required). Experience managing large customer portfolios ($200MM+). Minimum 5+ years of A/R dispute resolution in a large corporate environment using vendor portals. Minimum 5+ years of cash application research and analysis. 5+ years working with enterprise A/R systems (SAP, Oracle, etc.). Strong communication skills; able to work with customers, leadership, Sales, Logistics, and cross-functional teams. Experience working in environments requiring GAAP and SOX compliance. Ability to operate in a fast-paced, high-volume environment with minimal supervision. Associate degree in Accounting/Finance required; Bachelor's degree preferred. Preferred Skills Experience in a global team environment Strong analytical and problem-solving abilities Ability to prioritize and make decisions quickly Pay Details: $25.00 to $28.00 per hour Search managed by: Kaitlynne Hope Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $25-28 hourly 18h ago
  • Reimbursement Collection Specialist I

    Axium Healthcare Pharmacy 3.1company rating

    Collections representative job in Lake Mary, FL

    At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patient care team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patient care coordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription. Job Description The Reimbursement Collection Specialist I is responsible for collecting outstanding receivables from insurance companies, patients and physicians. ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned. Ensures timely follow-up on all assigned claims to secure timely payment Works with payers to determine reasons for denials, corrects and reprocesses claims for payment in a timely manner Reduces claims in the over 90-day categories Collects “Patient Responsibility” from the patient Accurately documents all transactions with carriers and patients regarding the financial status of claims and documents progressive collection efforts into the appropriate collection notes in all required computer systems Completes timely follow-up as required by department guidelines Demonstrates successful collection meetings by adhering to all collection guidelines and rules Mails, faxes or emails all appropriate collections correspondence Receives incoming calls related to the Billing/Collections Department Identifies uncollectible accounts and acquires approval for Bad-Debt Write/off Maintains relationships with insurance companies Generates and prepares patients statements and review them for accuracy prior to mailing Utilizes the Internet for Insurance claims status Assists with external audits Be willing to cross-train and fill-in in other areas within the department Works in an efficient and cohesive group environment Supports group and management efforts Completes daily, weekly and monthly tasks as required by department standards Qualifications QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High School Diploma or equivalent Associates Degree from college preferred or Certificate from a technical school for billing. Two years related experience in a healthcare environment and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to our patients, intermediary, carriers and internal customers. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to assess and resolve problems involving a few concrete variables in standardized situations. COMPUTER and INTERNET SKILLS: Working knowledge of Outlook and Microsoft Word. The ability to create and populate simple Excel spreadsheets. Ability to navigate the web for the purpose of collections. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk and hear. The employee is occasionally required to stand; walk; use hands to finger; handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, ability to adjust focus. The ability to perform heavy data entry or other computer function which requires extensive keyboard use. The ability to lift and move for short distances boxes or files with a weight not to exceed 25 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Must be able to work in an environment of open-space cubicles where the noise level is usually quiet. OTHER SKILLS THAT APPLY: Diplomacy Professionalism Filing Organizing Planning Multi-tasking Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-32k yearly est. 13h ago
  • On-Site Customer Service Rep- Full time with Benefits

    Foundever

    Collections representative job in De Leon Springs, FL

    Bilingual Spanish/ English Customer Service Representative Te gusta ayudar a los demás? Eres fluido en inglés y español? Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1398 S Woodland Blvd, DeLand, FL 32720. Please note that candidates must reside within commuting distance to our office. About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Job Overview As a Bilingual Spanish/ English Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within. Why You Should Join Us Competitive Pay: Starting at $19/hour, with paid training at $15/hour. Work Schedule: Minimum 40 hours per week, with weekend availability as needed. Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts. Growth Opportunities: Clear pathways for career advancement within the company. What We're Looking For Bilingual Proficiency: Must speak fluent English and Spanish Location: Must reside in DeLand, FL, or within commuting distance Age Requirement: Must be at least 18 years old Education: High school diploma or GED equivalent is required Experience: Preferred 6 months to 1 year of relevant work experience Availability: Must have flexible availability during operating hours Customer Service Skills: A professional attitude and strong aptitude for customer service are essential Key Skills Tech-Savvy: Proficient in navigating system tools to search for information and answers Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently Reliability: Dependable and responsible, with a strong commitment to your role Critical Thinking: Capable of assessing situations and developing empathetic solutions Service Orientation: A personal drive to serve others with compassion and professionalism Organizational Skills: Strong organizational abilities to manage tasks effectively Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever. Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. Equal Opportunity Employment (EEO) Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Interested in Becoming Part of Our Team? Visit us at and connect with us on Facebook , LinkedIn , and Twitter .
    $19 hourly 1d ago

Learn more about collections representative jobs

How much does a collections representative earn in Altamonte Springs, FL?

The average collections representative in Altamonte Springs, FL earns between $23,000 and $41,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.

Average collections representative salary in Altamonte Springs, FL

$30,000

What are the biggest employers of Collections Representatives in Altamonte Springs, FL?

The biggest employers of Collections Representatives in Altamonte Springs, FL are:
  1. Concentrix
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