Collections Specialist
Collections representative job in Philadelphia, PA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• Analyze/monitor client A/R account balances for past due
• Make client contacts as per collections strategy (e.g. comfort calls, e-mails, follow-ups)
• Utilize collections tools and workflow to manage contacts
• Escalate collection issues to field finance managers and business as needed
• Successfully handle most non-routine issues, and escalate to management issues that cannot be resolved
• Ensure all work is performed in accordance with targets
• Plan and organize work so that Service Level Agreement objectives are realized
• Contribute ideas and actions towards the continuous improvement of processes within area of influence
• Understand and apply Towers Watson's Billing processes, policies, procedures and internal control standards
People
Qualifications
Qualifications:
• 2+ years' experience in business -to- business collections
• Fluency in French and English languages
• Oracle (or other ERP platform) Accounts Receivable; Oracle Advanced Collections (or other Collections tool)
• Experience in a shared services/internal service delivery role desirable
• Professional Services (e.g. consulting, auditing, project-based) industry experience
• Skilled in customer service interactions
• Understanding of accounting processes
• Being adaptable to learn new processes, concepts, and skills
• Good data entry skills
• Ability to pay attention to detail
• Ability to resolve exceptions and disputes
• Ability to work well under pressure and meet deadlines
Additional Information
To know more about the position, please contact:
Sagar Rathore
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Easy ApplyBilling Coordinator
Collections representative job in Philadelphia, PA
SourcePro Search has a fantastic opportunity for a Billing Coordinator with a top ranked large law firm in the Philadelphia office. The ideal candidate has an Associate's Degree (Bachelor's preferred) and 3-5 years of Legal Billing experience (large firm preferred).
Extensive experience with Elite Enterprise, Aderant, eBilling Hub, and eBilling vendor application is required. Must have electronic billing experience.
This role offers a highly competitive salary and excellent benefits package.
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Billing Coordinator
Collections representative job in Philadelphia, PA
Cozen O'Connor is seeking a Billing Coordinator to work within the firm's Finance department. The candidate will be amenable to working with flexible billing assignments and tasks supporting the billing and eBilling processes. Please note this is a hybrid work opportunity based in Philadelphia, 3 days in the office, 2 days remote. This position will report directly to the Manager Finance Insurance Operations.
• Ability to handle a fluctuating workload based on current demand as assigned
• Proficient at prioritizing requests to meet deadlines
• Must be proficient in MS Word and MS Excel
• Legal Billing and Aderant Expert experience preferred
• Bill Blast experience a plus
• Widespread knowledge of the distinct types of legal billing a plus
• Strong oral and written communication skills and accuracy required
• Demonstrated ability to work independently
• Must be proactive, work well under pressure, and excel in a fast-paced environment
• Must be self-motivated, detail-oriented, highly organized, and reliable
• Have the ability to multi-task and work well in a team environment
• Professional and courteous communication with clients, attorneys, paralegals, and staff required
• High School diploma (or G.E.D.) required, bachelor's degree is preferred
• Law firm experience preferred but not required
• Generate and distribute pre-bills as requested
• Process Subrogation cost and on demand invoices
• Process cost adjustments and occasional time and narrative edits
• Redact back up when required
• Process final invoices
• Review various websites for matter setups and budgeting information
• Submit invoices for various websites using Bill Blast
• Email invoices using Bill Blast
• Ensure successful transmission of E-Bills and follow up when necessary
• Manage daily billing assignments by maintaining current information on attorney preferences, proforma status, and billing cycles
• Daily matter and bill group maintenance, performed in Aderant Expert
• Please note that this job description is not exhaustive and additional duties may be assigned as needed
Auto-ApplyMortgage Collections Specialist
Collections representative job in Exton, PA
The Mortgage Collections Specialist is responsible for mitigating loss to the Credit Union by contacting members with delinquent loans and negative checking accounts and negotiating appropriate arrangements to cure the delinquency and return the member's account to good standing.
The majority of the communication will be done over the telephone, Effective communication and negotiation skills are a necessity. It is important to be accurate and thorough.
Duties and Responsibilities
* Contact delinquent members to prompt and assist them in making arrangements to bring all accounts with Citadel current
* Gather and analyze financial information (including, but not limited to, income, expenses, Credit Bureau Reports) from members to propose and implement solutions for delinquent loans
* Analyze member data to assist management in making decisions regarding recovered assets (vehicles and real estate)
* Make decisions regarding enforcement of Citadel's offset policies for delinquent member loans
* Make decisions, using collection techniques and financial analysis, that mitigate Citadel's Risk of Loss while preserving member retention, when appropriate
* Utilize communication and conflict resolution skills to resolve disputes and craft solutions with frustrated or angry members in a calm and professional manner
* Document activities on delinquent accounts, ensuring accuracy and expediency
* Maintain current member information across all utilized platforms (Collection software, Episys Products)
* Counsel members in debt management
* Handle member disputes, complaints and inquiries
* Perform assigned administrative tasks
* Perform such other duties as may be assigned commensurate with the position
The department operates M-F from 8-6, and Sat from 9-1. The eligible candidate must be available for a minimum of two evening shifts (10:00am - 6:00pm) per week, and 2 Saturday shifts per month (hours are subject to change).
Qualifications and Education Requirements
Work Experience
* 6 months or more of collection and/or banking experience.
* Mortgage collections experience is preferred
* Demonstrate a thorough understanding of the impact that the collection of delinquent accounts has on the strength and growth of the Credit Union
* Demonstrate effective oral and written communication skills
* Demonstrate effective negotiation skills
* Maintain confidentiality, promote integrity, and support the corporate mission.
* Represent Citadel as a professional
* Bilingual "Spanish/English"
Education
* High School Education
Senior Analyst - Centralized Billing (King Of Prussia, PA, US, 19406)
Collections representative job in King of Prussia, PA
When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.
Job Summary
Supports the corporate goal of maximizing profitability by protecting the company's investment in accounts receivable. Employee will be the subject matter expert in all National Account billing activities, will lead special projects to completion and drive for results. The position will be responsible for the analysis of a specific subset of centrally billed National Account and ACE customers to ensure proper and timely billing of all activity.
Duties and Responsibilities
* Manages A/R for subset of accounts through account analysis, customer calls and account research. Identify reconciliation items and ensure proper and timely resolution.
* Leads meetings with prospective new customers to determine an appropriate billing structure that meets customer needs. Leads special projects as they arise.
* Leads 3rd party and cash applications staff (1 3rd party coordinator, 1 Cash Applications employee), ensuring all revenue, customer payments, and vendor payments are posted timely and accurately.
* Leads all special projects and ensures successful project completion.
* Creates aging reports for centrally billed customers and analyzes the data to ensure proper techniques are used to reconcile and collect outstanding balances. Drives the Month End close process to include Month end Aging reports, GL reconciliations, journal entries, etc.
Knowledge, Skills and Abilities
* Knowledge of billing processes and accounts receivable transactions including but not limited to: invoicing, credits, cash application, payment terms and pricing, sales transactions, customer account set up, and tax applications.
* Advanced level in Microsoft Office suite with strong emphasis on MS Excel skills
* Detail oriented with a high level of professionalism to communicate clearly with customers, districts and key stakeholders. Strong analytical/problem solving skills an attention to detail
* Possesses strong organizational and priority-setting skills.
* Strong multitasking ability, leading multiple projects and identifying resolutions.
Minimum Qualifications
* Bachelor's Degree
* 5+ years in an accounting/billing environment required
* Some supervisory experience preferred, SAP Knowledge preferred, ERP system experience required
#LI-Hybrid
AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
Loan Servicing Representative I
Collections representative job in Phoenixville, PA
Department: Loan Servicing I
Reports to: Loan Servicing Manager
Summary: Join our community-focused bank as a Loan Servicing Representative, where you will play a vital role in maintaining strong relationships with our customers by providing exceptional service and support throughout the loan lifecycle. This is an excellent opportunity for a detail-oriented professional passionate about banking and customer service to contribute to a trusted financial institution committed to community growth and financial well-being.
Requirements
Key Responsibilities:
• Manage and process loan payments, escrow accounts, and other related transactions accurately and efficiently
• Respond to customer inquiries regarding loan accounts, payment schedules, and account status via phone, email, or in person
• Ensure compliance with banking policies, procedures, and regulatory requirements in all loan servicing activities
• Maintain detailed and organized records of loan transactions and customer interactions
• Collaborate with loan officers and other banking staff to resolve customer issues and facilitate loan modifications or adjustments
• Monitor loan accounts for delinquencies and coordinate with customers to develop repayment plans when necessary
• Assist in the preparation of loan documentation and reports for internal and external audits
• Assist with front-desk coverage as assigned, including answering phones and greeting visitors
Skills & Qualifications:
• High school diploma or equivalent; associate's or bachelor's degree in finance, business, or related field preferred
• Previous experience in loan servicing, banking, or customer service is highly desirable
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal skills
• Knowledge of loan products, banking regulations, and compliance standards
• Proficiency in banking software and Microsoft Office Suite
• Must be able to maintain the highest level of confidentiality; ability to handle sensitive material concerning the Company and borrowers
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
This is largely a sedentary role. This position frequently communicates with customers, coworkers, managers. Must be able to exchange accurate information in these situations requirements listed below are representative of the knowledge, skills, and/or abilities required for this position.
Collection Representative
Collections representative job in Willow Grove, PA
Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
Job Description: We're seeking passionate and driven individuals to join our team as Collection Representatives. As a Debt Collection Professional, your mission is to motivate consumers to resolve their debts responsibly. You'll engage with consumers, negotiate repayment terms, and document your efforts to facilitate positive outcomes.
Requirements:
Strong desire for uncapped earning potential through high commissions
Superior energy level needed to handle a high volume of calls
Excellent communication skills with a compassionate phone manner
Highly motivated with exceptional organizational abilities
High school diploma or equivalent
Minimum of 3 years of experience in third-party debt collection
Duties:
Contact consumers to discuss outstanding accounts
Skip tracing to locate contact information and assets
Negotiate repayment plans tailored to consumers' financial circumstances
Maintain detailed records of all account interactions and progress
Benefits:
Highly competitive base pay commensurate with experience.
Uncapped monthly commissions
Comprehensive benefits package including 401k with company match, medical & dental insurance, paid vacation & personal time
Seven (7) paid holidays!
Paid training at full rate to equip you for success
Six-month ramp-up budgets so you can start earning bonuses right away!
Flexible schedule with varied shifts, Monday to Friday
Positive workplace culture
Apply Now:
Join us in making a positive impact as a Debt Collection Professional at Remex, Inc.
Collections Specialist
Collections representative job in King of Prussia, PA
Job DescriptionDo you thrive in a fast paced environment? Do you have previous collections experience? If so, this is the position for you! Our client in the King of Prussia area is looking for an experienced B2B Collections Specialist to join their team. This position offers hybrid options, excellent training and a competitive pay rate!Job Details for the B2B Collections Specialist:
Pay Rate: $23-26/hour (pay rate based on experience)
Hours: Monday-Friday 8AM-5PM
Full-Time: Temp to Perm
Job Responsibilities for the B2B Collections Specialist:
Collecting on all past due balances for B2B accounts
Prioritizing follow-up actions and making informed decisions regarding payment plans, invoice credits, and bad debt designation
Expert analysis of accounts receivable, to proactively identify issues and appropriate actions to resolve or escalate to leadership
Working cross functionally with cash applications team, billing team, account managers, and order processing team to resolve customer issues
Using conflict resolution skills to diffuse difficult situations in a calm and professional manner
Job Requirements for the B2B Collections Specialist:
2-5 years of B2B collections experience required
Excellent customer service skills with the ability to negotiate and handle difficult customer situations
Result oriented mind set
Self-starter who understands the big picture and can thrive in a fact paced, constantly changing environment
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Pennsylvania (PA) - King of Prussia, Center City Philadelphia, West Chester, Norristown, Conshohocken, Horsham, Lansdale, Montgomeryville, Hatboro, Wayne, Malvern, Media, Plymouth Meeting, Exton, Collegeville, Oaks, Phoenixville, Royersford, Pottstown, Media, Chester, and the Main Line. We have openings for receptionist, B2B Collections Specialist, data entry, customer service, B2B collections specialist, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, program manager, account manager, client account representative, warehouse, assembly, production, forklift, machine operators, maintenance mechanics and office managers.PeopleShare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PeopleShare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
IND1
Collections Representative
Collections representative job in Trevose, PA
The Collections Representative is responsible for managing overdue accounts and recovering outstanding debts. Their primary duties include contacting customers through phone, email, or mail to discuss unpaid bills, negotiation payment plans and maintaining accurate records of all interactions all while ensuring compliance with relevant laws and regulations.
Essential Job Functions
Contacting Customers: Reach out to customers through phone, email, or mail to discuss overdue accounts and arrange for payment.
Negotiating Payment Plans: Collaborate with customers to establish manageable payment plans while ensuring timely debt recovery.
Updating Account Information: Maintain accurate records of customer interactions, payment agreements, and account statuses in the company's database.
Researching Accounts: Investigate and analyze customer accounts to understand the reasons for non-payment and determine the best course of action.
Collaborating with Team Members: Work on-site with coworkers, management, and other departments to resolve customer issues and ensure accurate account information. Participate in on-site training and development activities to enhance skills and performance.
Compliance: Ensure all collection activities comply with relevant laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA).
Problem-Solving: Identify and address any issues or disputes that arise during the collection process, working to find solutions that are acceptable to both the company and the customer.
Customer Service: Provide excellent customer service by being empathetic, professional, and respectful during all interactions with customers.
Monitoring Accounts: Regularly review account statuses to identify any changes or improvements and take appropriate action.
Physical Abilities
Sitting for Extended Periods: Ability to sit comfortably for long periods while making calls and working on a computer.
Manual Dexterity: Efficient use of a keyboard and mouse for data entry and navigating software applications.
Speaking Clearly: Strong verbal communication skills for effective negotiation and conveying information.
Hearing Ability: Good hearing to understand customer responses during phone conversations.
Visual Ability: Ability to read and review documents, screens, and reports accurately.
Communication Skills
Auditory Abilities: Active listening to understand customer concerns and ensure accuracy during conversations.
Verbal Communication: Clear and confident speaking to convey information, persuade customers, and build rapport.
Written Communication: Professional and clear writing for emails, messages, and accurate documentation.
Reading and Comprehension: Understanding company policies, analyzing account details, and solving problems using written information.
Qualifications
High school diploma or equivalent.
Previous experience in collections, customer service, or related field.
Strong negotiation and communication skills.
Proficiency in using computer software and databases.
Knowledge of relevant laws and regulations, such as the FDCPA.
This is to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this Company. This job description is not to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
Auto-ApplyCollector (AR department - Pipeline)
Collections representative job in King of Prussia, PA
Founded in 1967, ImageFIRST is the largest healthcare linen rental and laundry services provider to medical facilities throughout the continental United States and Puerto Rico, with a specialty in serving the healthcare market.
Check out our company page: ***********************************
Responsibilities & Qualifications
The Collector will ensure timely collection of accounts receivable through regular follow-up with customer AP departments via email and telephone on assigned accounts.
Responsibilities
Collect outstanding invoices in High Radius software, gather information on invoice disputes, and create invoice dispute records for distribution and subsequent resolution.
Input notes in collection system regarding submission, resubmission disputes and approval dates.
Identify delinquent accounts and take action to prevent reoccurrence and/or escalate to Collections Manager as needed.
Collaborate with internal stakeholders to support collections, proper and timely dispute resolution.
Research duplicates and over-payments, submit refund requests to Collections Supervisor where applicable.
Communicate with coworkers and customers in person, over the phone, and in email and tactfully discuss payment issues.
Minimum Qualifications
Associate Degree with an emphasis in Business or Finance, Bachelor's degree preferred,
1-2 years of experience in collections utilizing collections software, High Radius software experience preferred.
Proficient in Microsoft Office and Collections software systems.
Preferred Competencies
Effective written, verbal and interpersonal communication skills at all levels of the organization.
Creative problem-solving skills coupled with good judgment.
Effective communication skills, verbal and written, to research and present information.
Critical thinking and strong analytical skills.
Ability to exercise sound judgment, provide leadership, and take initiative under minimal supervision.
Ability to work comfortably in a fast-paced work environment, with multiple concurrent projects, priorities and high volume of incoming email.
Ability to plan, execute and deliver on projects in a timely manner; plus, the ability to multitask on varying projects and initiatives.
Very high attention to detail; organized and thorough, with a desire for continuous improvement.
Company Values & Benefits
ImageFIRST employees are expected to:
Be Respectful: Value all we come in contact with
Be Remarkable: Create a positive moment with every interaction
Be Safe: Keep ourselves and those around us safe
Be Honest: Be guided by truthfulness in all we do
Benefits:
Weekly pay
Medical, Dental, Vision
Pet, Legal, and Hospital Indemnity Insurance
401k (match)
Paid Time Off Package
Referral Program
Tuition Reimbursement
Great company culture
Collaborative team environment
EOE / Drug-Free Workplace
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.
Auto-ApplyCollections Specialist
Collections representative job in Exton, PA
Job Details: This position will report to the Collections Manager and will coordinate and support the execution of the Accounts Receivable Collection process for the United States Animal Health customer portfolio. Qualifications (Training, Education & Prior Experience): Education
Undergraduate degree in Finance /Accounting preferred
Experience:
2-5 years experience working in Accounts Receivable Collections experience
Basic computer skills (e.g. Microsoft Word, Excel and Access) and hands on experience with ERP systems (Oracle, SAP, Polaris)
Previous experience working in large multinational firm or Animal Health/Pharmaceutical industry (preferred, not required)
Key attributes of this role include:
Knowledge, insight, and experience in financial accounting
Capable of working independently and applying analytical skills in the collection processes
Experience in handling high volume account portfolios and balancing multiple priorities
Ability to work in culturally diverse teams
Customer focused with strong interpersonal and communication skills
Ability to leverage and build on ERP skills to ensure operational excellence and service
quality.
Key Responsibilities:
Support supervisor on day-to-day activities and deliverables of the US Collections Portfolio
Responsible for Collections for the United States which include:
• Daily engagement with key Account Customers
• Manage and execute Dunning Process
• Follow up on disputes, deductions, late payments, issues which delay payment of invoice etc.
• Liaise with Customer Service group to enhance Customer experience by resolving timely open queries
• Coordinate and support the preparation of periodic and ad-hoc reports for areas related to the assigned Customer Collection portfolio as requested by management
• Proactively identify issues and risks within the applicable areas and support their timely resolution by escalating issues to the Collections Lead as required
• Liaise with the Credit Risk team daily on customer issues relating to order holds, delinquency financial concerns
• Assist Collections Lead and Global Director to identify and implement process improvement initiatives and best practices
• Leverage related systems and follow procedures to ensure robust compliance environment with SOX, internal controls, accounting policies and procedures.
Other Skills:
Strong written and oral communication skills
Proficiency in English and applicable local language(s)
Qualifications
Qualifications (Training, Education & Prior Experience): Education
Undergraduate degree in Finance /Accounting preferred
Experience:
2-5 years experience working in Accounts Receivable Collections experience
Basic computer skills (e.g. Microsoft Word, Excel and Access) and hands on experience with ERP systems (Oracle, SAP, Polaris)
Previous experience working in large multinational firm or Animal Health/Pharmaceutical industry (preferred, not required)
Collections Specialist - L1
Collections representative job in Philadelphia, PA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides te chnical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
• Collection and accounts receivable management for AR trade customers
• Ensure the complete and timely collection of accounts receivable
• Analyze aged trial balance of accounts receivable
• Communicate with customers and negotiate repayment terms
• Respond to customer inquiries on a timely basis
• Reconciliation of accounts receivable
• Prepare special reports as required
• Prepare and recommend credit files
• Monthly reporting and journal entries
• JD Edwards and other system support for the Credit Department
• Credit department processes support and improvement
Qualifications
Knowledge/Skills Required
• Outstanding customer service
• Outstanding communication and negotiation skills
• Excellent analytical skills
• Team Player
• Ability manage time effectively and efficiently
• Ability to handle multiple assignments and high stress situations with professionalism
• Credit and accounts receivable experience preferred
• Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards
• College degree or equivalent experience is required and University degree is an asset
• Accounting knowledge (university course or equivalent)
Additional Information
Thanks
Shobha Mishra
************ ; Shobha.MishraATartechinfo.com
Quality Control Title Collector
Collections representative job in Philadelphia, PA
American Heritage Federal Credit Union, a $5+ billion credit union, has an immediate opening for a Full-Time Quality Control Title Collector. This position will be responsible for all aspects of vehicle title collection including lien encumbrances, title retention and maintenance. This service will be delivered via professional actions, accountability and with integrity.
REQUIREMENTS/DUTIES:
Must meet the following standards of service as evaluated by our internal and external members.
I will provide accurate information.
I will respond and follow through with all requests in the agreed upon time frame.
I will conduct myself in a friendly and professional manner.
I will listen effectively and offer solutions appropriate to you individual needs.
I will project a whatever it takes attitude.
I will address you by name and thank you for your business.
Follow up on accounts that are in default due to missing encumbered title.
Process documentation for lien encumbrances in accordance with various state requirements.
Maintain and update all electronic title reports via VINtek and Dealer Track.
Perform all title maintenance, including lien expiration, and maintain and update necessary documentation.
Research, analyze, and prepare documents pertaining to lease buyout vehicles and update/communicate with members throughout the process.
Perform all clerical tasks related to each member account and file hard copies of titles.
Work directly with recovery companies to secure the credit union's collateral; Secure vehicles after they are financed.
Work with outside agencies to transfer titles from state to state and prepare the necessary transfer documentation.
Release all paid-in-full auto loans and send to the proper owner.
Register vehicles under Carfax VIN watch as a collection effort to obtain liens.
Verify and make corrections to VIN errors when necessary.
Verify all auto loans for lien releasing that are paid in full.
Perform tracking of all electronic titles.
File and track all paper titles.
Remain current and knowledgeable of all aspects of local, state and federal regulations that affect the credit union.
Remain active in the University Program of American Heritage Credit Union and complete the position's present curriculum as outlined in the Online University by completing the following - Credit Union annual required compliance training, the Online University required coursework within assigned timeline, and the supplemental courses listed in the Online University Curriculum within the prescribed timeline.
QUALIFICATIONS:
One year to three years of similar or related experience.
Experience in Microsoft Word and Excel.
Working knowledge of Symitar, VINtek, DealerTrack, and Carfax.
EDUCATION
Requires education equivalent to a four-year high school diploma
WORK HOURS
Full time position, occasional overtime and alternating Saturday hours may be required
Administrative building
To be considered, correspondence should include a resume listing job history and salary expectations. Please be advised that credit, criminal, employment, drug/alcohol testing and education background checks are conducted on potential candidates. All resumes will be reviewed, but only competitive candidates will be contacted for further conversation.
Collection Representative
Collections representative job in Montgomery, PA
Job Details
Ensure the timely and accurate completion of home infusion insurance billing, resubmits and cash collection through effective patient, referral and carrier interface. Assist CSR's in qualifying new orders. Resolve disputes in billings and when needed, initiate the collection process through telephone contact, letters, etc.
Job Description
The position includes, but is not limited to the following essential functions.
ESSENTIAL FUNCTIONS:
• Verify the accuracy of billing information received from CSR's and assist in obtaining additional information required before claims processing
• Interface with payers, patients, family and healthcare professionals to obtain claim preparation information
• Post payments and identify credits and write-offs. Process credits and write-offs with Manager's approval
• Review payment denials and claim rejections, research and resubmit where appropriate
• Interacts with co-workers, visitors, and other staff consistent with the core values of the Hospital.
EDUCATIONAL/TRAINING REQUIREMENTS: High school diploma or equivalent. Some college desirable.
CERTIFICATES, LICENSES, AND REGISTRATION: None
EXPERIENCE REQUIREMENTS: Minimum 5 years experience in healthcare/insurance billing and collections. Familiarity with computer based billing and collection systems. Strong organizational and verbal and written communication skills. Excellent problem-solving skills. Ability to work independently.
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
Employee Entity
Thomas Jefferson University Hospitals, Inc.
Primary Location Address
3500 Horizon Drive, King of Prussia, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educa tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
For more benefits information, please click here
Auto-ApplyCollections Specialist
Collections representative job in Philadelphia, PA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• Analyze/monitor client A/R account balances for past due
• Make client contacts as per collections strategy (e.g. comfort calls, e-mails, follow-ups)
• Utilize collections tools and workflow to manage contacts
• Escalate collection issues to field finance managers and business as needed
• Successfully handle most non-routine issues, and escalate to management issues that cannot be resolved
• Ensure all work is performed in accordance with targets
• Plan and organize work so that Service Level Agreement objectives are realized
• Contribute ideas and actions towards the continuous improvement of processes within area of influence
• Understand and apply Towers Watson's Billing processes, policies, procedures and internal control standards
People
Qualifications
Qualifications:
• 2+ years' experience in business -to- business collections
• Fluency in French and English languages
• Oracle (or other ERP platform) Accounts Receivable; Oracle Advanced Collections (or other Collections tool)
• Experience in a shared services/internal service delivery role desirable
• Professional Services (e.g. consulting, auditing, project-based) industry experience
• Skilled in customer service interactions
• Understanding of accounting processes
• Being adaptable to learn new processes, concepts, and skills
• Good data entry skills
• Ability to pay attention to detail
• Ability to resolve exceptions and disputes
• Ability to work well under pressure and meet deadlines
Additional Information
To know more about the position, please contact:
Sagar Rathore
******************************
************
Easy ApplyElectronic Billing Coordinator
Collections representative job in Philadelphia, PA
SourcePro Search has a fantastic opportunity for a Electronic Billing Coordinator with a top ranked large law firm in the Philadelphia office. The incumbent will be responsible for the administration of all electronic billing clients and vendors, including documentation, training, analysis, reporting, and security.
The ideal candidate has an Associate's Degree (Bachelor's preferred) and 5+ years of Legal Billing experience (large firm preferred).
Extensive experience with Elite Enterprise, Aderant, eBilling Hub, and eBilling vendor application is required.
Must have electronic billing experience.
This role offers a highly competitive salary and excellent benefits package. ****************************
Loan Servicing Representative I
Collections representative job in Phoenixville, PA
Job DescriptionDescription:
Department: Loan Servicing I
Reports to: Loan Servicing Manager
Summary: Join our community-focused bank as a Loan Servicing Representative, where you will play a vital role in maintaining strong relationships with our customers by providing exceptional service and support throughout the loan lifecycle. This is an excellent opportunity for a detail-oriented professional passionate about banking and customer service to contribute to a trusted financial institution committed to community growth and financial well-being.
Requirements:
Key Responsibilities:
• Manage and process loan payments, escrow accounts, and other related transactions accurately and efficiently
• Respond to customer inquiries regarding loan accounts, payment schedules, and account status via phone, email, or in person
• Ensure compliance with banking policies, procedures, and regulatory requirements in all loan servicing activities
• Maintain detailed and organized records of loan transactions and customer interactions
• Collaborate with loan officers and other banking staff to resolve customer issues and facilitate loan modifications or adjustments
• Monitor loan accounts for delinquencies and coordinate with customers to develop repayment plans when necessary
• Assist in the preparation of loan documentation and reports for internal and external audits
• Assist with front-desk coverage as assigned, including answering phones and greeting visitors
Skills & Qualifications:
• High school diploma or equivalent; associate's or bachelor's degree in finance, business, or related field preferred
• Previous experience in loan servicing, banking, or customer service is highly desirable
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal skills
• Knowledge of loan products, banking regulations, and compliance standards
• Proficiency in banking software and Microsoft Office Suite
• Must be able to maintain the highest level of confidentiality; ability to handle sensitive material concerning the Company and borrowers
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
This is largely a sedentary role. This position frequently communicates with customers, coworkers, managers. Must be able to exchange accurate information in these situations requirements listed below are representative of the knowledge, skills, and/or abilities required for this position.
Collection Specialist
Collections representative job in Exton, PA
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Its a simple route driver job and company will be providing the car.
Job description:
M-F 8:30am -5:00pm
Business Casual dress code
This position will report to the Collections Manager and will coordinate and support the execution of the Accounts Receivable Collection process for the United States Animal Health customer portfolio.
Key Responsibilities:
Support supervisor on day-to-day activities and deliverables of the US Collections Portfolio
Responsible for Collections for the United States which include:
• Daily engagement with Key Account Customers
• Manage and execute Dunning Process
• Follow up on disputes, deductions, late payments, issues which delay payment of invoice etc.
• Liaise with Customer Service group to enhance Customer experience by resolving timely
open queries
• Coordinate and support the preparation of periodic and ad-hoc reports for areas related to the assigned B2B Customer Collection portfolio as requested by management
• Proactively identify issues and risks within the applicable areas and support their timely
resolution by escalating issues to the Collections Lead as required
• Liaise with the Credit Risk team daily on customer issues relating to order holds, delinquency financial concerns
• Assist Collections Lead and Global Director to identify and implement process improvement initiatives and best practices
• Leverage related systems and follow procedures to ensure robust compliance environment with SOX, internal controls, accounting policies and procedures.
Experience:
•2-5 years of experience working in Accounts Receivable B2B Collections experience
•Basic computer skills (e.g. Microsoft Word, Excel and Access)
•ERP systems (Oracle, SAP, Polaris) preferred
•Previous experience working in large multinational firm or Animal Health/Pharmaceutical
industry or Medical Device (preferred, not required)
Key Attributes of this role:
•Capable of working independently and applying analytical skills in the collection processes
•Experience in handling high volume account portfolios and balancing multiple priorities
•Ability to work in culturally diverse teams
•Customer focused with excellent interpersonal and communication skills
Education:
Undergraduate degree in Finance /Accounting preferred
Qualifications
Experience:
•2-5 years of experience working in Accounts Receivable B2B Collections experience
•Basic computer skills (e.g. Microsoft Word, Excel and Access)
•ERP systems (Oracle, SAP, Polaris) preferred
•Previous experience working in large multinational firm or Animal Health/Pharmaceutical
industry or Medical Device (preferred, not required)
Education:
Undergraduate degree in Finance /Accounting preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
: Collections Specialist/Accounts Receivable
Collections representative job in Philadelphia, PA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides te chnical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Collections Specialist/Accounts Receivable
Location: Philadelphia PA
Duration: 12 months
Key Accountabilities/Responsibilities:
• Collection and accounts receivable management for AR trade customers
• Ensure the complete and timely collection of accounts receivable
• Analyze aged trial balance of accounts receivable
• Communicate with customers and negotiate repayment terms
• Respond to customer inquiries on a timely basis
• Reconciliation of accounts receivable
• Prepare special reports as required
• Prepare and recommend credit files
• Monthly reporting and journal entries
• JD Edwards and other system support for the Credit Department
• Credit department processes support and improvement
Knowledge/Skills Required
• Outstanding customer service
• Outstanding communication and negotiation skills
• Excellent analytical skills
• Team Player
• Ability manage time effectively and efficiently
• Ability to handle multiple assignments and high stress situations with professionalism
• Credit and accounts receivable experience preferred
• Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards
• College degree or equivalent experience is required and University degree is an asset
• Accounting knowledge (university course or equivalent)
Qualifications
Collections EXP require
Additional Information
Thanks
Shubham
If you are interested, Please call me at ************ or email me shubham DOTsATartechinfoDOTcom
Quality Control Title Collector
Collections representative job in Philadelphia, PA
Job Description
American Heritage Federal Credit Union, a $5+ billion credit union, has an immediate opening for a Full-Time Quality Control Title Collector. This position will be responsible for all aspects of vehicle title collection including lien encumbrances, title retention and maintenance. This service will be delivered via professional actions, accountability and with integrity.
REQUIREMENTS/DUTIES:
Must meet the following standards of service as evaluated by our internal and external members.
I will provide accurate information.
I will respond and follow through with all requests in the agreed upon time frame.
I will conduct myself in a friendly and professional manner.
I will listen effectively and offer solutions appropriate to you individual needs.
I will project a whatever it takes attitude.
I will address you by name and thank you for your business.
Follow up on accounts that are in default due to missing encumbered title.
Process documentation for lien encumbrances in accordance with various state requirements.
Maintain and update all electronic title reports via VINtek and Dealer Track.
Perform all title maintenance, including lien expiration, and maintain and update necessary documentation.
Research, analyze, and prepare documents pertaining to lease buyout vehicles and update/communicate with members throughout the process.
Perform all clerical tasks related to each member account and file hard copies of titles.
Work directly with recovery companies to secure the credit union's collateral; Secure vehicles after they are financed.
Work with outside agencies to transfer titles from state to state and prepare the necessary transfer documentation.
Release all paid-in-full auto loans and send to the proper owner.
Register vehicles under Carfax VIN watch as a collection effort to obtain liens.
Verify and make corrections to VIN errors when necessary.
Verify all auto loans for lien releasing that are paid in full.
Perform tracking of all electronic titles.
File and track all paper titles.
Remain current and knowledgeable of all aspects of local, state and federal regulations that affect the credit union.
Remain active in the University Program of American Heritage Credit Union and complete the position's present curriculum as outlined in the Online University by completing the following - Credit Union annual required compliance training, the Online University required coursework within assigned timeline, and the supplemental courses listed in the Online University Curriculum within the prescribed timeline.
QUALIFICATIONS:
One year to three years of similar or related experience.
Experience in Microsoft Word and Excel.
Working knowledge of Symitar, VINtek, DealerTrack, and Carfax.
EDUCATION
Requires education equivalent to a four-year high school diploma
WORK HOURS
Full time position, occasional overtime and alternating Saturday hours may be required
Administrative building
To be considered, correspondence should include a resume listing job history and salary expectations. Please be advised that credit, criminal, employment, drug/alcohol testing and education background checks are conducted on potential candidates. All resumes will be reviewed, but only competitive candidates will be contacted for further conversation.