Collections representative jobs in Depew, NY

Customer Experience Representative Compensation: $23.00-$25.00 per hour What We Are Looking For The Customer Experience Representative is a critical part of our mission to deliver the ultimate customer experience, including timely, accurate and professional customer service to all NOCO customers. They will handle both inbound and outbound calls, providing excellent customer service by addressing inquiries, resolving issues, and offering information about our products and services. This role requires effective communication skills, a customer-focused attitude, and the ability to manage multiple tasks efficiently. They will communicate with customers primarily through phone, email and chat, utilizing a variety of software tools to navigate customer accounts, research and review policies, and communicate effective solutions in a fun and fast-paced environment. What You Will Do * Respond to incoming customer calls and make outbound calls to existing and potential customers to provide information and follow up on inquiries. * Interact with customers via telephone, email, online chat, or in-person to provide support and information on products or services. * We'll help you develop the skills to get comfortable in your role in resolving service issues and account billing. * Use your adaptability, organization, and resourcefulness to support your customers through a range of resolutions. * Understanding the products and your customers' sense of urgency will help you create a satisfying customer experience. * Work directly with customers to provide solutions and recommend NOCO products and services to fit their needs. * Identify opportunities for cross selling and upselling. * Collect and enter orders for new or additional products or services. * Field customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff. * Ensure that appropriate actions are taken to resolve customers' problems and concerns. * The industry moves quickly; to stay on top of it, we provide training updates to keep you current on our newest products, services, and upgrades so you'll be ready for any question that comes your way. * Maintain customer accounts and records of customer interactions with details of inquiries, complaints, or comments. * One-on-one time with department leaders and additional support will give you everything you need to create a streamlined process for your customers and yourself. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements herein are intended to describe the general nature and level of work performed by employees. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the Company. NOCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. What You Will Need * High school diploma or equivalent. * 2-3 years of customer service/sales experience required. * Excellent communication skills including active listening. * Comfortable upselling and cross selling products. * Service-oriented and able to resolve customer grievances. * Proficient computer skills with the ability to learn new software. * Good time management skills to prioritize and plan work activities. * Is high energy, friendly and engaging; has excellent persuasion skills; can persuade others to change their minds or behavior. * Has a service orientation; is actively looking for ways to help people. * Identifies and resolves problems in a timely manner. * Reacts well under pressure and treats others with respect. * Works efficiently and effectively, both independently and as a team to ensure call standards. * Prolonged periods sitting at a desk and working on a computer. * Must be able to lift up to 15 pounds at times. What We Offer * Competitive compensation package * Generous medical insurance offerings * Dental and vision plans * Company-paid life insurance * Company-paid short-term disability * 401(k) with company match * Health savings accounts * Generous Paid Time Off policies * 7 paid holidays * Employee and family assistance program * Company-paid training * Safety incentives * Years of service incentives

At Sonwil, our enduring mission is to deliver high value, performance driven logistics solutions. We've done just that for over 40 years while building trusted partnerships with the likes of North America's largest shippers. The pursuit of innovation is always at the forefront of our service offerings, and we continue to shape the future of the supply chain and deliver sustainable solutions for future generations to come. Our Customer Experience Representatives are the foundation of the freight brokerage division of our business, helping customers move their inventory in the most cost?effective way by identifying and providing logistics solutions. As a CXR, you will act in a supporting role for our portfolio of accounts while working in a team environment. Every day, you will be interacting directly with our customers: addressing their concerns, implementing solutions, and upholding Sonwil Logistics' commitment to top-tier service. Duties and Responsibilities Act as the main point of contact for customers seeking updates on a shipment Act as a point of contact regarding customer issues to internal stakeholders Develop efficient working relationship with facilities to optimize scheduling and quickly resolve issues Maintain strong relationships with current and prospective shippers Manage relationships with internal stakeholders, including other departments and divisions, to provide a seamless customer experience Proactively identify problems and implement effective solutions Provide exemplary customer service assistance through telephone and email interactions by solving customer problems Manage successful operational flow of loads including customer order processing, appointment scheduling and portal update Ensure accurate and timely order and data entry Generate and evaluate reports, as needed Other duties as assigned Qualifications Associate's degree preferred but not required High level multi-tasking ability with strong organizational skills Enthusiasm and high energy "People person," friendly, outgoing, and confidence is a must Willingness to work in a team environment, but able to conduct themselves and their work independently Transportation or Logistics background a plus but not required Safety Requirements Must be able to work in an office setting Physical Requirements This position is administrative in nature and will require the ability to sit, talk, and hear. This position is frequently required to stand, walk, reach, bend, and lift up to 5 pounds. NOTE: The physical requirements are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Direct reports None Please note that base pay offered may vary depending on job-related knowledge, skills and experience.

Who Are We? Imperial Textile is a leader in the sales and distribution of uniforms and linens. Established in 1998, the company has evolved into an e-commerce business that manufactures, sells and distributes products from our headquarters in Buffalo, NY as well as from warehouses across the United States. We service both the hospitality and institutional industries around the world and have a dedicated division to supply the promotional product industry. Throughout our years of growth and change, we have kept true to our dedication to quality and service for both our customers and our employees. Job Description Open Role: An exciting opportunity has arisen for Customer Service working w/Graphics and Artwork which entails: *Assist B2B customers via phone and email while building long term business relationships *Resolve artwork issues *Enter, verify, and process orders *Assure orders ship on time and deadlines are met Qualifications The Candidate: The successful candidate will have: *Previous customer service experience in office setting *Experience with Adobe Illustrator and Photoshop *Experience with Vector artwork *Strong attention to detail is required *The ability to work in fast-paced, deadline-oriented environment is necessary *Sales experience that can assist in building customer relationships is a plus Additional Information What Can We Offer You? At Imperial Textile we offer competitive wages and a robust benefits package. We offer an environment where personal growth is encouraged. In addition, we offer a relaxed office setting, flexible scheduling to fit your lifestyle, and an awesome team of co-workers. If you are interested in playing a key role for one of the most highly regarded companies in our industry, this is the business for you! Imperial Textile is an Equal Opportunity Employer. All information will be kept confidential according to EEO guidelines. Imperial Textile is a HUBZone-qualified business. Residents of HUBZone designated areas are encouraged to apply.

About Ascend At Ascend, we understand the struggles that accounting & finance professionals face in traditional public accounting firms - from rigid hierarchies, overwhelming workloads, and the elusive work-life balance. It's time for a transformative change. We believe your ambition should not be constrained by outdated practices or opaque career paths. Here, you're not just a number; you're a valued member of a community that supports & celebrates your professional & personal fulfillment. Our mission is to transform the public accounting experience into one where work-life harmony is a reality, and where your career advancement is supported by a nurturing network and comprehensive resources. Ascend empowers entrepreneurial CPAs to reach their goals with an innovative growth model that brings our partner firms into the new age. Backed by private equity from people-focused Alpine Investors, Ascend is building a modern platform for regional accounting firms that enables them to stay independent while having access to resources of a large CPA firm. These resources include growth capital, robust talent acquisition, best-of-breed technology, a catalytic leadership system, shared back-office services, and modernized equity incentives. Founded in January 2023, Ascend attained revenues sufficient to qualify it as a Top 100 U.S. accounting firm within six months of operation. Explore Ascend, where your career soars without sacrificing your quality of life. About Tronconi Segarra & Associates We are a top 3 accounting and advisory firm in Western New York with nearly 140 partners and associates, including 70 CPAs serving clients across the U.S., Canada, Europe, and South & Central America. We serve all industries and have deep expertise in small business, manufacturing, education, e-commerce, aerospace & defense, construction, insurance, professional services, private equity, non-profits, and government entities. Our key services include Tax Advisory services, M&A/Transaction Advisory services, State & Local Tax services, Client Accounting & Advisory Services (CAAS), Audit & Attestation Advisory services. We have many additional services that we specialize in. We strategically partnered with Ascend, an accounting firm platform, in 2025 to expand our footprint and enhance our capabilities and service offerings to our clients. The Team You Will Join At Tronconi Segarra & Associates (TSA), we empower every client to become his or her best and most confident self through the responsible provision of high-quality financial and business services, products and information. Over the years, our clients have told us that our solutions have made a difference in their businesses and given them the confidence to take the next steps - buy or sell a business, expand a plant, open a new branch, hire additional employees, prepare for the next generation to run their business, expand sales to a new country. And we've been with them every step of the way, providing the support, services and information they need to reach the next level of success. The Opportunity We're looking for a hands‑on, systems‑savvy Head of Billing & Financial Management to own TSA's end‑to‑end billing and accounts receivable (A/R) operations. You will run a disciplined prebill-to-cash process, partner closely with Partners and Billing Managers, and use CCH Axcess Practice to drive accuracy, speed, and profitability in our billing cycle. You'll also improve cash flow by tightening our DSO and AR aging, modernizing client payment options, and elevating visibility with actionable reporting across the firm. You'll oversee a small team supporting you across the below responsibilities. How You'll Help Us Build a Confident Future: Billing Operations & Client Invoicing Own the monthly billing calendar-collect prebills, lead review meetings with engagement leaders, finalize, and post invoices on schedule. Use CCH Axcess tools (e.g., Billing Wizard, Billing Groups, invoice templates/master paragraphs, recurring/progress bills) to standardize and accelerate workflow. Ensure accurate engagement setup (fee arrangements, rates, billing addresses, tax settings) and maintain clean client/billing data for reporting and profitability analysis in Axcess Practice. Publish invoices and oversee payment reconciliation and reporting. WIP, Prebills & Profitability Monitor WIP daily; perform WIP enquiries and filters to surface billable items, scope creep, and budget variances before billing. Recommend writeups/downs with clear rationale; document all adjustments. Track realization and margin trends by client, engagement, partner, and service line; educate teams on drivers and alternatives (e.g., value pricing, fixed fees) to support profitable growth. Publish and monitor monthly billing, invoicing, and collection goals. Collections & Cash Applications Lead collections with a professional, relationship‑oriented approach; segment accounts, set contact cadences, and partner with engagement leaders to resolve disputes quickly. Reduce Days Sales Outstanding (DSO) and AR > 90 days through targeted tactics (e.g., earlier billing milestones, progress billing, clearer terms, modern payment methods). Accounts Payable & Expense Management Own paying, posting, and tracking firm invoices in alignment with our firm budget. Support approving and monitoring submitted expense reports that align with our firm budget. Systems, Data & Process Improvement Be our in‑house CCH Axcess Practice expert-optimize configurations, security roles, and dashboards; champion time entry compliance and month‑end cutoffs to improve data integrity. Standardize firmwide billing SOPs (prebill reviews, approval thresholds, credit memos, reversals) and leverage Axcess features for audit trail and efficiency. Partner with Operations/IT on integrations (e.g., Portal, payments) and continuously improve performance (e.g., large Billing Groups handling, historical references). Own Service Code maintenance, mapping, and transformations to improve reporting clarity. Stakeholder Management & Leadership Partner with the CGO to serve as a trusted advisor to Partners on fee structures and billing strategies; communicate proactively on status, risks, and cash expectations. (Effective pricing and timely billing/collections are key to a healthy practice.) Manage Attorney relationship for AR collections Supervise a small billing/AR team; recruit, coach, and develop talent. Foster a culture of ownership, accuracy, and service. What You Need to Succeed (Required Qualifications): 5+ years of billing/AR leadership in professional services (public accounting preferred). Deep, hands‑on expertise with CCH Axcess™ Practice (time & billing, WIP, prebills, invoices, adjustments, billing groups, reporting). Proven results improving DSO, AR aging, and billing cycle time. Advanced Excel (pivot tables, lookups), strong data hygiene mindset, and comfort with payment tech. Excellent communication and stakeholder management skills; able to navigate partner‑level conversations with clarity and diplomacy, and client AP stakeholders. What Will Give You an Edge (Additional Skills) Exposure to pricing models in CPA firms (hourly, fixed‑fee, value pricing) and their impact on realization/gross margin. Experience with client procurement/e‑billing portals (POs, vendor onboarding) and dispute resolution workflows. Bachelor's degree in accounting, Finance, or related field. Familiarity with Axcess training resources (e.g., CCH Axcess Practice-Biller curriculum) and release enhancements. Success Measures Billing Timeliness: % of engagements billed on schedule; cycle time from prebill to posting. Cash Flow: DSO and AR aging (e.g., % > 90 days) trending down. Profitability Hygiene: Reduced write‑offs; stronger realization/margin by client/partner/service line; clearer pricing alignment. Data Integrity & Adoption: On‑time time‑entry compliance; minimized exceptions; adoption of standardized invoice templates and billing groups in Axcess. The annual base salary range for this role is $65,000-$85,000. This range includes the anticipated low and high end of TSA's salary range for this position. Actual compensation may vary based on various factors, including experience, education and/or skill level. At Ascend, we provide a fair and equal employment opportunity for all candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Ascend hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Job Description Gerber Ciano Kelly Brady LLP is seeking an experienced Billing Specialist for immediate full-time employment. Candidate should have a minimum of three (3) years experience, although exceptional candidates with less experience will be considered. The Billing Specialist position is to undertake billing operations in the firm's accounting department. The role will consist of distributing and editing prebills, finalizing invoices and submitting them to the client; ensuring bills are processed appropriately. This position requires a high level of motivation, flexibility, initiative and ability to follow through on ongoing projects. The ideal candidate should have the ability to exercise good judgment in a variety of situations, with strong and professional communication skills. They should be friendly and outgoing and be able to work both independently and as a team player. The candidate will work with team members and attorneys in all locations on matters across the firm's footprint. Overall Responsibilities: Review and edit all client invoices for appropriate documentation and approval according to client guidelines Perform specific billing and e-billing tasks and projects Issue and post bills Communicate with attorneys and legal team members on matters related to billing and e-billing Add new matters and timekeepers to e-billing sites Submit budgets to e-billing sites Communicate any updates re: billing contacts/rates/etc. to Accounting Gathering information for new e-billing site setup Qualifications: Minimum 2-3 years of legal billing experience Proficiency in Aderant, BillBlast preferred Familiarity with accounting software and understanding of basic functions Knowledge of and/or the ability to learn and function within client billing platforms Excellent computer skills, including Microsoft Word, Excel, Outlook Strong data entry and record keeping skills Excellent interpersonal, communication and client service skills Attention to detail and problem-solving skills Excellent time management skills and ability to prioritize and multitask Our Mission Statement says that we cultivate a working environment that provides a humane, sustainable approach to earning a living and living in our world - for ourselves and for our clients. Further, we are committed to reducing our costs, and our footprint on the planet, by integrating virtually and avoiding the traditional “brick and mortar” costs associated with operating a law firm. We achieve this by ensuring that our team comes from diverse socio-economic, cultural, geographic, and educational backgrounds. We believe diversity is required to bring a variety of perspectives and approaches to our clients' needs. Although we have the sophisticated clients and robust resources typical of a large law firm, we strive to maintain a relaxed, informal atmosphere that fosters professional development, personal satisfaction and growth. Salary is commensurate with experience and skill set. Position offers benefits, including health, life, dental, vision, short-term and long-term disability, as well as 401k, flexible work, and paid time off. For New York City Applicants: Salary range: $20.00 - $30.00/hr., plus may be eligible for an annual discretionary bonus. The anticipated salary range is for candidates who will work in New York City. The salary offered to a successful candidate will depend upon the individual's skills, experience, qualifications, and other job-related factors permitted by law. Gerber Ciano Kelly Brady, LLP, is a multi-state employer and this salary range may not reflect positions that work only in other states.

Recovery Options Made Easy (ROME) is currently seeking a Medical Coding/Accounting Specialist to join our growing team! Our Agency is an established and growing organization in Western New York that specializes in providing mental health services to individuals and families via telehealth, in-person, or in-home. We are currently looking for a passionate and dedicated Coding Specialist to join our team. The Coding Specialist is responsible for performing necessary preparation for billing, coding and clerical duties to ensure accurate management of the practice account receivables. The Coding Specialist will work with a team to conduct a variety of daily tasks, including preparing clean and timely document for claim submissions, maintaining precise data, and collaborating with our billing to team obtain payment. Qualifications for Medical Coder • MUST HAVE: High School diploma or equivalent and Medical Coding Certification Associates' Degree in Medical coding or successful completion of a certification program 2 years (minimum) of medical billing experience, working with a billing agency or provider's office Preferred AHIMA Certified or AAPC certified Familiarity with ICD-9 codes and procedures Must have experience with EMS or other EMR systems Commitment to a high level of customer service Solid oral and written communication skills Working knowledge of medical terminology and mental health preferred Must have capabilities to work independently and remotely. Must have excellent communication and organizational skills and be familiar with working in a fast-paced environment Must be able to analyze processes and conceptualize solutions Strong proficiency with MS Office products and advanced Excel skills Essential Duties and Responsibilities include the following • Monitor the accuracy of documents for claim submission • Verify ICD-10 / CPT coding for accuracy and make adjustments as needed Ensure codes are accurate and sequenced correctly in accordance with government and insurance regulations • Credential staff with appropriate agencies Follow up with the provider on any documentation that is insufficient or unclear • Perform special projects/reports and other duties as requested Assign codes to diagnoses and procedures, using ICD (International Classification of Diseases) and CPT (Current Procedural Terminology) codes Communicate with billing department for accurate submissions and open claims Monitor and identify status of outstanding accounts Receive and review participant PHI and documents for accuracy Review the previous day's data of participant notes for evaluation and coding The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with our without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function. Recovery Options Made Easy, is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Recovery Options Made Easy will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact Colleen Hutchinson at Recovery Options Made Easy..

FIND YOUR FUTURE We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration. The Billing Specialist assists with the various activities of the pharmacy operations not requiring the professional judgment of the pharmacist. The Billing Specialist is primarily responsible for completing the billing of both pharmacy and medical claims and adjudicating rejections. Signing Bonus: This position will be granted a $1000 bonus to be paid upon completion of 6 months of service with the company Qualifications High school diploma or GED required. National Pharmacy Technician Certification (CPhT) preferred. One (1) year of experience working in a high-volume pharmacy, or equivalent setting, required, or six (6) months as a temporary associate in the Reliance Rx Operations & Compliance department. Experience working with online claims processing system preferred. Effective oral and written communication skills and an aptitude for working with other health care professionals. Ability to lift a minimum of 5 lbs. Proven examples of displaying the Reliance values: Collaborative, Accessible, Results-Oriented, Empowering, and Supportive. Essential Accountabilities Responsible for billing all claims (pharmacy and medical) and managing rejections to ensure appropriate follow up and delivery promise times are met. Act as a liaison between patients and insurance companies, and facilitate communication between patients and doctors, medical staff and administrative staff. Work with payors to resolve any billing issues. Ensure Reliance Rx is following CMS guidelines per Medicare and Medicaid guidance Confirmation of billing accuracy and payor billing/shipping requirements. Process and set up deliveries to medical offices. Medical claims billing for both supplies and medications. Confirm financial aspects of the claims prior to them leaving the facility. Portal management including refill reminders, processing orders from the portal, and completing patient registrations. Financial assistance coordination with patients for foundation care, copay assistance, or free medication programs where applicable. Assist the Patient Care Specialists in workflow and with incoming and outgoing calls in accordance with business needs, to include but not limited to: maintaining patient records; filing and documentation duties. set up and data entry. financial arrangements and collecting co-payments. prior authorization assistance with offices. coordination of benefits. promote information sharing and continuous process improvement. Function in strict accordance with standard, written procedures and guidelines with deviation approved by the supervising pharmacist. Immigration or work visa sponsorship will not be provided for this position Hiring Compensation Range: $20.50 - $21.50 hourly Compensation may vary based on factors including but not limited to skills, education, location and experience. In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future. As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. Click here for additional EEO/AAP or Reasonable Accommodation information. Current Associates must apply internally via the Job Hub app.

Advanced Billing Specialist BH Job ID: 3468 SF Job Req ID: 16262 Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title : Advanced Billing Specialist Location : Buffalo, New York or Quincy, IL About Us Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Summary Ingersoll Rand is seeking an experienced Advanced Billing Specialist to manage the customer experience across the Americas within our Industrial Technologies division. This role is pivotal in supporting operational transactions, milestone billing, and fostering strategic initiatives such as pricing, customer satisfaction, and service levels. The ideal candidate is customer-focused, self-motivated, and possesses a strong understanding of order management, supply chain operations, and financial processes. Responsibilities * Act as primary liaison between North American channel partners, manufacturing, and internal teams to ensure timely delivery and order accuracy. * Manage customer expectations by communicating delivery timelines and resolving issues proactively. * Develop and maintain effective relationships with key accounts and distribution partners. * Oversee sales order bookings, backlog management, and P.O. errors. * Manage milestone billing, invoice submissions, and order processing through various channels including Oracle/CRM systems. * Support change order requests and ensure accurate invoicing and dispute resolution. * Coordinate cancellation requests to avoid inventory discrepancies. * Drive order processing consistency and improve first pass yield for order details. * Support internal and external audits, record retention, and reconciliation activities. * Lead cross-functional projects and process improvements using IR Lean tools. Qualifications: * Associates degree required * 2+ years higher education Preferences: * Proficient in MS Office applications and ERP systems, especially Excel. * Strong understanding of order management, invoicing, and supply chain processes. * Excellent communication skills, both written and verbal. * Demonstrated ability to build strategic relationships and lead cross-functional initiatives. * Customer-focused with problem-solving skills and a proactive approach to continuous improvement. * Bachelor's Degree in Business, Finance, Marketing, or Supply Chain preferred. Work Arrangement and Travel Requirements: * Onsite position in Buffalo, NY or Quincy, IL Pay Range: The pay range for this role is $45,000-$55,000. The pay range considers a wide range of factors that include a candidate's skills; experience and training; licensure and certifications; and geographic location. What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE: IR), driven by an entrepreneurial spirit and ownership mindset, specializes in mission-critical flow creation and industrial solutions across more than 40 respected brands. Our innovative products excel in complex, harsh environments, helping our customers develop lifelong relationships through expertise, productivity, and efficiency. For more information, visit *************

Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary COME JOIN OUR MONEY MAKING TEAM!!ATTENDANCE BONUS!! CONTESTS!! We are looking for Collection Representatives that are self-motivated and ambitious individuals in the Buffalo/Kenmore area. We are seeking hard working motivated candidates that are serious about a lucrative career in Collections. This field is a customer service based business, so personality is key. Every employee hits or exceeds their goal every month. PAY: Collectors - $16.50-$19.00 per hour (payroll is weekly) *starting pay and based off experience HOURS: M-FRI 9am-5pm BONUS: ample opportunities to hit AND exceed monthly goals; details discussed upon hire INCENTIVES: $150.00 monthly attendance incentive (detailed upon hire) CONTESTS: monthly contests and raffles Responsibilities: COLLECTOR POSITION: Collect delinquent accounts Contact assigned customers. Maintain excellent customer service Research and resolve debts taken by customers Resolve discrepancies Apply customer payments Experience is REQUIRED for the Collector position. Reliable transportation A MUST. Knowledge of Collections Max and IDI a plus. Contact Nicole at ************ Lakefront Mediation LLC Elmwood Avenue Buffalo, NY 14217

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking full-time Collection Agents for our Williamsville, NY office. START NOW, IMMEDIATE BONUS OPPORTUNITY. TAKE ADVANTAGE WITH REDUCED GOALS IN THE FIRST FOUR MONTHS!!!! Multiple shifts are available between 8am -6pm, Monday thru Friday. In-Office. 8:00AM to 4:30PM - 9:30AM to 6:00PM What You'll Do: • Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients. • Calculate acceptable settlement amounts according to guidelines set by our clients and Management team. • Effectively manage an open queue of accounts to consistently hit your monthly collection goal. Requirements Excellent verbal communication skills' Multitasking and time management skills to work through the account queue and inbound call volume. Previous customer service work preferred. Benefits Rate: $18.00 to $20.00 plus monthly bonus Competitive Base Salary Graduated bonus system to allow new employees immediate bonus opportunity and potential to earn significant bonuses Medical, Dental , and vision; 401K plan with company match Long and Short Terrm Disability Insurnace Company paid Life Insurance

Job DescriptionBenefits: Bonus based on performance Opportunity for advancement Training & development Benefits/Perks Careers Advancement Opportunities Flexible Scheduling Competitive Compensation Job Summary We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision. Responsibilities Review accounts to discover overdue payments Research client information and historical data on accounts Communicate with clients regarding overdue accounts Collect payments Maintain accurate documentation of account status and collection efforts The willingness and ability to provide seconds if needed Qualifications Previous experience as a Collection Specialist or in a similar position Understanding of collection techniques Knowledge of debt collection laws and regulations Familiarity with computer databases Ability to work well under pressure Excellent communication and negotiation skills

About Us: C&M Forwarding is a dynamic and fast-paced logistics and distribution company committed to excellence in service and efficiency. We are currently seeking a detail-oriented and highly organized Morning Inbound Billing Specialist to join our team and help support our daily billing and operations processes. Position Overview: The Morning Inbound Billing Specialist plays a critical role in ensuring the accuracy and efficiency of our morning billing operations. This individual will handle the processing of driver paperwork, scanning and auditing documentation, setting up the billing department for the day, and entering key data into our system to ensure accuracy of invoicing. Key Responsibilities: Process, review, and scan driver delivery paperwork upon receipt. Audit documentation to ensure data accuracy and completeness within internal systems. Print and prepare delivery documentation and driver manifests. Organize billing folders and set up the department for the day by scanning documentation to off-site locations for data entry. Verify inbound orders for accuracy and confirm correct information is entered into the system. Interact with drivers and operations staff to collect and verify required paperwork. Input all customer orders and receipts into the system accurately and in a timely manner. Ensure proper invoicing of accounts by cross-checking key data points. Maintain positive working relationships with customers by professionally addressing inquiries or complaints regarding receipts, invoices, shipments, or inventory. Report any customer feedback or dissatisfaction to management promptly. Perform clerical tasks such as answering phone calls, using office equipment, and preparing correspondence as needed. Carry out additional tasks and responsibilities as assigned by management Qualifications: High school diploma or equivalent; Associate's degree a plus 1+ years of experience in billing, data entry, or administrative support (logistics or warehouse industry preferred) Strong attention to detail and organizational skills Proficiency with Microsoft Office (Word, Excel, Outlook) and ability to learn proprietary systems Excellent communication and interpersonal skills Ability to work independently and manage time effectively Comfortable working in a fast-paced environment and interacting with drivers and operations personnel. Schedule: Morning Shift Full-Time (Exact hours to be discussed during interview) Why Join Us-- Competitive compensation Opportunities for growth and advancement Supportive team environment Training provided on internal systems and procedures To Apply: Please submit your resume and a brief cover letter outlining your relevant experience and interest in the position to ************************. Pay Range: $18.00 per hour - $21.00 per hour

AMAZING ON-SITE CUSTOMER SERVICE OPPORTUNITY! Passionate about communication and helping others? Launch your career in Customer Service with an entry-level role that offers immediate hiring and consistent income! Shift: M-F Days Must work one evening (until 9 PM) per week. Position Type: DIRECT HIRE (Benefits start Day 1) Pay: $17.25 - $17.75 Health + Welfare stipend adds an additional $4.23-$4.93/hour Location: Geneseo, NY Responsibilities Do inbound and outbound calls and assist customers with questions, and issues Discuss payment options and negotiate arrangements Handle emails with a helpful, can-do attitude Troubleshoot problems and find fast, friendly solutions Document all customer interactions clearly and accurately in the system Follow call scripts and document interactions Represent the company with professionalism and positivity-every time Experience Diploma or GED required; extra education gets you noticed. Excellent communicator who thrives on persuasion and problem-solving. Comfortable juggling multiple systems while keeping customers engaged. Hungry to learn, hit targets, and grow your career. Strong communication, typing, and organizational skills Familiarity with standard office systems and procedures Ability to report to work, in-office, in Geneseo, NY Benefits: Competitive benefit options, including medical, dental, vision, and 401(k) Click APPLY NOW to receive a phone call! Pay Details: $17.25 to $17.75 per hour Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description At Sonwil, our enduring mission is to deliver high value, performance driven logistics solutions . We've done just that for over 40 years while building trusted partnerships with the likes of North America's largest shippers. The pursuit of innovation is always at the forefront of our service offerings, and we continue to shape the future of the supply chain and deliver sustainable solutions for future generations to come . Our Customer Experience Representatives are the foundation of the freight brokerage division of our business, helping customers move their inventory in the most cost effective way by identifying and providing logistics solutions. As a CXR, you will act in a supporting role for our portfolio of accounts while working in a team environment. Every day, you will be interacting directly with our customers: addressing their concerns, implementing solutions, and upholding Sonwil Logistics' commitment to top-tier service. Duties and Responsibilities Act as the main point of contact for customers seeking updates on a shipment Act as a point of contact regarding customer issues to internal stakeholders Develop efficient working relationship with facilities to optimize scheduling and quickly resolve issues Maintain strong relationships with current and prospective shippers Manage relationships with internal stakeholders, including other departments and divisions, to provide a seamless customer experience Proactively identify problems and implement effective solutions Provide exemplary customer service assistance through telephone and email interactions by solving customer problems Manage successful operational flow of loads including customer order processing, appointment scheduling and portal update Ensure accurate and timely order and data entry Generate and evaluate reports, as needed Other duties as assigned Qualifications Associate's degree preferred but not required High level multi-tasking ability with strong organizational skills Enthusiasm and high energy "People person," friendly, outgoing, and confidence is a must Willingness to work in a team environment, but able to conduct themselves and their work independently Transportation or Logistics background a plus but not required Safety Requirements Must be able to work in an office setting Physical Requirements This position is administrative in nature and will require the ability to sit, talk, and hear. This position is frequently required to stand, walk, reach, bend, and lift up to 5 pounds. NOTE: The physical requirements are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Direct reports None Please note that base pay offered may vary depending on job-related knowledge, skills and experience. M-F 8:30am-5pm

Gerber Ciano Kelly Brady LLP is seeking an experienced Billing Specialist for immediate full-time employment. Candidate should have a minimum of three (3) years experience, although exceptional candidates with less experience will be considered. The Billing Specialist position is to undertake billing operations in the firm's accounting department. The role will consist of distributing and editing prebills, finalizing invoices and submitting them to the client; ensuring bills are processed appropriately. This position requires a high level of motivation, flexibility, initiative and ability to follow through on ongoing projects. The ideal candidate should have the ability to exercise good judgment in a variety of situations, with strong and professional communication skills. They should be friendly and outgoing and be able to work both independently and as a team player. The candidate will work with team members and attorneys in all locations on matters across the firm's footprint. Overall Responsibilities: Review and edit all client invoices for appropriate documentation and approval according to client guidelines Perform specific billing and e-billing tasks and projects Issue and post bills Communicate with attorneys and legal team members on matters related to billing and e-billing Add new matters and timekeepers to e-billing sites Submit budgets to e-billing sites Communicate any updates re: billing contacts/rates/etc. to Accounting Gathering information for new e-billing site setup Qualifications : Minimum 2-3 years of legal billing experience Proficiency in Aderant, BillBlast preferred Familiarity with accounting software and understanding of basic functions Knowledge of and/or the ability to learn and function within client billing platforms Excellent computer skills, including Microsoft Word, Excel, Outlook Strong data entry and record keeping skills Excellent interpersonal, communication and client service skills Attention to detail and problem-solving skills Excellent time management skills and ability to prioritize and multitask Our Mission Statement says that we cultivate a working environment that provides a humane, sustainable approach to earning a living and living in our world - for ourselves and for our clients. Further, we are committed to reducing our costs, and our footprint on the planet, by integrating virtually and avoiding the traditional “brick and mortar” costs associated with operating a law firm. We achieve this by ensuring that our team comes from diverse socio-economic, cultural, geographic, and educational backgrounds. We believe diversity is required to bring a variety of perspectives and approaches to our clients' needs. Although we have the sophisticated clients and robust resources typical of a large law firm, we strive to maintain a relaxed, informal atmosphere that fosters professional development, personal satisfaction and growth. Salary is commensurate with experience and skill set. Position offers benefits, including health, life, dental, vision, short-term and long-term disability, as well as 401k, flexible work, and paid time off. For New York City Applicants: Salary range: $20.00 - $30.00/hr., plus may be eligible for an annual discretionary bonus. The anticipated salary range is for candidates who will work in New York City. The salary offered to a successful candidate will depend upon the individual's skills, experience, qualifications, and other job-related factors permitted by law. Gerber Ciano Kelly Brady, LLP, is a multi-state employer and this salary range may not reflect positions that work only in other states.

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Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking a full time Collection Agents for our Williamsville, NY office. START NOW, IMMEDIATE BONUS OPPORTUNITY. TAKE ADVANTAGE WITH REDUCED GOALS IN FIRST FOUR MONTHS!!!! Multiple shifts available between 8am -6pm, Monday thru Friday. In-Office. 8:00AM to 4:30PM - 9:30AM to 6:00PM What You'll Do: • Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients. • Calculate acceptable settlement amounts according to guidelines set by our clients and Management team. • Effectively manage an open queue of accounts to consistently hit your monthly collection goal. Requirements Excellent verbal communication skills' Multitasking and time management skills to work through the account queue and inbound call volume. Previous customer service work preferred. Benefits Rate: $18.00 to $20.00 plus monthly bonus Competitive Base Salary Graduated bonus system to allow new employees immediate bonus opportunity and potential to earn significant bonuses Medical, Dental , and vision; 401K plan with company match Long and Short Terrm Disability Insurnace Company paid Life Insurance

AMAZING ON-SITE CUSTOMER SERVICE OPPORTUNITY! Passionate about communication and helping others? Launch your career in Customer Service with an entry-level role that offers immediate hiring and consistent income! Shift: M-F Days Must work one evening (until 9 PM) per week. Position Type: DIRECT HIRE (Benefits start Day 1) Pay: $17.25 - $17.75 Health + Welfare stipend adds an additional $4.23-$4.93/hour Location: Geneseo, NY Responsibilities Do inbound and outbound calls and assist customers with questions, and issues Discuss payment options and negotiate arrangements Handle emails with a helpful, can-do attitude Troubleshoot problems and find fast, friendly solutions Document all customer interactions clearly and accurately in the system Follow call scripts and document interactions Represent the company with professionalism and positivity-every time Experience Diploma or GED required; extra education gets you noticed. Excellent communicator who thrives on persuasion and problem-solving. Comfortable juggling multiple systems while keeping customers engaged. Hungry to learn, hit targets, and grow your career. Strong communication, typing, and organizational skills Familiarity with standard office systems and procedures Ability to report to work, in-office, in Geneseo, NY Benefits: Competitive benefit options, including medical, dental, vision, and 401(k) Click APPLY NOW to receive a phone call! Pay Details: $17.25 to $17.75 per hour Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking a full time Collection Agents for our Williamsville, NY office. START NOW, IMMEDIATE BONUS OPPORTUNITY. TAKE ADVANTAGE WITH REDUCED GOALS IN FIRST FOUR MONTHS!!!! Multiple shifts available between 8am -6pm, Monday thru Friday. In-Office. 8:00AM to 4:30PM - 9:30AM to 6:00PM What You'll Do: * Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients. * Calculate acceptable settlement amounts according to guidelines set by our clients and Management team. * Effectively manage an open queue of accounts to consistently hit your monthly collection goal. Requirements * Excellent verbal communication skills' * Multitasking and time management skills to work through the account queue and inbound call volume. * Previous customer service work preferred. Benefits * Rate: $18.00 to $20.00 plus monthly bonus * Competitive Base Salary * Graduated bonus system to allow new employees immediate bonus opportunity and potential to earn significant bonuses * Medical, Dental , and vision; 401K plan with company match * Long and Short Terrm Disability Insurnace * Company paid Life Insurance