Collections representative jobs in Norcross, GA

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our Challenge SWIFT technologist is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the role include ensuring that SWIFT provided software is installed, configured, and supported to meet functional, non-functional, and compliance requirements. Requires knowledge for different services provided by the SWIFT network. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Atlanta, GA is Salary: $100K - 115K per annum & benefits (see below). The Role Responsibilities Business Products & Strategy Financials & Resource Management - financial data and the impact that their role has within a team. Planning, Execution & Process - Facilitates team planning ceremonies against backlog/prioritized work. Manages risk/dependencies/impediments for one team. Ability to answer teams Agile/waterfall framework questions. Test Engineering - testing practices but has not been involved in hands on testing. DevOps & Release Automation - Basic knowledge of automation and continuous delivery practices. Ability to participate in their role and utilize necessary tools with minimal guidance. Application & Data Architecture - Possesses an understanding of architecture. Participates in or supports delivery of architecture designs and implementations. Data Management - Has knowledge of data management practices and technologies but has not been hands on with the development of a data system. Experience Design - Has a basic understanding of experience design principles and familiar with the brand and accessibility guidelines. Promotes Collaboration - Collaborates with own team and across teams. Asks questions to obtain views from others. Influence Decisions - Presents their own point of view with a clear rationale, facts and figures. Clearly displays how their proposed solution or course of action is superior to other options by using facts/evidence to support it. Achieves Sustainable Results - Tracks the effectiveness of solutions through KPI's. Incorporates technical and financial factors when comparing different approaches to solutions. Contribute to existing test suites (integration, regression, performance), analyze test reports, identify any test issues/errors, and triage the underlying cause. Document and communicate required information for deployment, maintenance, support, and business functionality. The Requirement 5-10+ years in Technology industry 3-5 years hands-on experience in installing patches, maintaining, troubleshoot and testing SWIFT products: SWIFT Alliance Gateway, SWIFT Alliance Access, SWIFT Web Platform, SWIFT Net Link Able to demonstrate a knowledge of all SWIFT messaging formats. Demonstrated experience in SWIFT protocols. Strong communication skills - written, verbal, visual presentations, and effective listening skills. Ability and desire to think creatively to deliver business results both independently and as part of a team. Agile Delivery - 1+ years of experience with Agile project delivery. Risk/Regulatory/Compliance - 3+ year experience managing completion of application related documentation to meet risk, regulatory and compliance requirements. Infrastructure - Experience with infrastructure upgrade/replacement projects a plus Industry Formats - Knowledge of ISO20022 Payment Format a plus Emerging Payments - Knowledge of US RTP, SEPA Instant, Fed Now or relevant Realtime payment processing formats a plus Preferred Skills: Experience in Alliance Messaging Hub a plus Good understanding of the SDLC lifecycle Experience with SWIFT Hardware Security Modules We offer: A multinational organization with 58 offices in 21 countries and the possibility to work abroad 15 days (3 weeks) of paid annual leave plus an additional 10 days of personal leave (floating days and sick days) A comprehensive insurance plan including medical, dental, vision, life insurance, and long-term disability Flexible hybrid policy RRSP with employer's contribution up to 4% A higher education certification policy On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms A truly diverse, fun-loving and global work culture S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

We are seeking experienced Customer Service Representatives to join our team in a hybrid capacity based in Atlanta. This role is ideal for professionals with strong call center backgrounds who excel in high-volume environments and consistently deliver a polished, customer-focused experience. Responsibilities • Handle 80-100 inbound calls per day in a high-volume call center environment • Deliver professional, articulate, and effective customer service • Resolve customer inquiries accurately and efficiently while maintaining a positive experience • Collaborate with peers and leadership to improve processes and overall service delivery Requirements • 3+ years of call center experience in a fast-paced, high-volume environment • Proven customer service skills with excellent communication and professionalism • Ability to manage high call volumes while maintaining quality interactions Nice to Have • Bachelor's degree strongly preferred (candidates with less experience may be considered with a degree) • Insurance industry experience is a plus, but not required

Job Title: Customer Service Representative - Manufacturing Focus This position serves as the primary point of contact for customers, providing exceptional service and support throughout the order lifecycle. Responsibilities include quoting, order processing, addressing inquiries, and ensuring customer satisfaction. The role requires strong communication skills, attention to detail, and the ability to work collaboratively with internal teams and external partners. Operates under moderate supervision, applying established procedures to resolve routine issues and deliver consistent, high-quality service. Key Responsibilities: Maintain accurate customer account information and assist in gathering forecast data when available. Respond promptly to customer inquiries and build strong relationships to ensure a positive experience. Manage customer quotations, sales orders, purchase orders, schedule changes, and cancellations for both direct customers and distributors. Collaborate with the sales team to support non-standard quotes and optimize pricing for direct and negotiated opportunities. Ensure accuracy in order entry and coordinate with production to confirm ship dates and delivery commitments. Utilize ERP/data management systems to enter orders, track inventory, and monitor order status. Follow up on delivery inquiries, work closely with shipping teams, and assist in scheduling transportation when needed. Prepare daily and monthly reports for management, including scheduling updates, quote/order summaries, strike rates, fabrication analysis, and sales forecasts. Generate and organize documentation (orders, quotes, correspondence) for quality and production teams to translate customer requirements into shop orders. Support marketing and sales initiatives by preparing literature, sample packages, and coordinating trade show activities. Handle incoming calls and route inquiries to appropriate departments as necessary. Maintain excellent attendance and punctuality. Qualifications: 2-4 years of experience in customer service, inside sales, or related roles within a manufacturing environment. High school diploma or equivalent (additional technical or business coursework preferred). Strong organizational skills, attention to detail, and ability to manage multiple priorities. Familiarity with ERP systems and basic reporting tools. Excellent communication and problem-solving skills.

Our client, a fast-growing SaaS provider in the healthcare industry, is seeking a Head of Payments to lead the long-term payments strategy and transformation. This role will shape the business's evolution from a payment gateway integration model toward becoming an ISO or PayFac, while driving adoption, monetization, and operational excellence across multiple product lines. Key Responsibilities Define and execute the payments strategy, including transition from gateway integration to ISO/PayFac model. Build and lead payments teams, covering risk, underwriting, operations, and vendor management. Own partnerships and negotiations with payment providers, ensuring scalability, compliance, and profitability. Collaborate cross-functionally with product, sales, and marketing to embed integrated payments into the go-to-market approach. Take full P&L ownership of the payments function, driving revenue, cost optimization, and long-term enterprise value. Ideal Candidate 7 - 10+ years' experience in the payments SaaS industry; healthcare experience is a plus. Proven expertise building or scaling ISO/PayFac infrastructure and managing risk/underwriting teams. Strong track record in SMB eCommerce and medium-to-high-risk merchant environments. Experience working cross-functionally with sales, product, and customer success on strategic initiatives. Commercially driven, analytical, and comfortable operating in a fast-paced, evolving environment.

We are seeking an Collections and Deductions Analyst. This role is responsible for researching and reconciling customer disputes, payments, credits, invoices, and contracts to reflect the proper status and balance of the customer's account receivable and ensure payment recovery on invalid short payments/claims. Disputes are researched utilizing SAP, Customer and third-party websites and external and internal departments. Position handles significant high volumes which requires fast decision making and a self-starter requiring minimal supervision. Analyze historical customer payments and disputes to derive issues, trends and root cause analysis using multiple systems and customer supplied information. PRIMARY DUTIES AND RESPONSIBILITIES: Monitor and track the daily analysis of customer disputed invoices/short-payments on a very high volume-based activity. Perform analysis of customer accounts based on the customer's purchases, payment history, credit worthiness, credit limit exposure and our business strategy. Track and evaluate past due A/R accounts to reduce the risk of credit exposure Evaluate credit worthiness of accounts and determine proper account order hold or releases Ability to research cash application matters on customer account Evaluate aged items for bad debt write off and refund analysis Perform offsetting adjustments to ensure customer account balances are properly stated Contact customers to secure payment on overdue balances, issues resolution on open items Provide guidance and support to Sales and Operations Managers, Logistics, Common carrier disputes, outside Distribution operations about the release of orders to accounts that have aged accounts receivable. Maintain a strong cross functional communication with Sales, Logistics, and Management regarding identified account risks, potential credit problems, disputes and customer comments. Identify and escalate as necessary. Provide monthly and ad-hoc reports and updates to key stakeholders Systems: Maintain and manage all data related to customer discounts, allowances and other deductions in SAP Track work on deductions issues unless the issue is resolved Research Cash Applications done on customers from Bank Statements Compliance: Following SOP business rules, and through case creation, generate a credit memo where applicable to resolve customer financial disputes. Ensures GAAP, SOX and Watts policies and procedures are adhered to and the ongoing operation, maintenance and controls of the AR system; Ensure proper SOX documentation on customer accounts, credit memo issuance and approvals Support audits of deductions, payments and write-offs Identify and assist in the preparation of accounts for placement with collection agencies or 3rd Party activity. Financial Responsibilities: Financial recovery of invalid disputed customer account receivables balances Negotiate and structure payment plans Ensure customer accounts are accurately stated in adherence to US GAAP Recommend write offs for uncollectable open invoices and disputed balances EXPERIENCE AND EDUCATIONAL REQUIREMENTS: Requires broad training in fields such as business administration, accountancy, generally obtained through completion of a four-year Bachelor's degree program MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS: Associate Degree in Accounting or Finance, but Bachelor's Degree preferred 5 years of A/R software experience for large corporations such as SAP, Oracle, etc 5 years minimum of A/R Dispute resolution experience in a large organization, working with vendor portals 5 years minimum of Cash Application research and analysis Must have Advanced Excel skills: writing advanced formulas, Pivot Tables, V-lookups, etc. 5 years of experience working with functional groups and different level of employees throughout the organization to achieve business results effectively and professionally 5 years following GAAP and SOX requirements in a publicly traded company Ability to work in a global team environment About BrickRed Systems: BrickRed Systems is a global leader in next-generation technology, consulting, and business process service companies. We enable clients to navigate their digital transformation. BrickRed Systems delivers a range of consulting services to our clients across multiple industries around the world. Our practices employ highly skilled and experienced individuals with a client-centric passion for innovation and delivery excellence. With ISO 27001 and ISO 9001 certification and over a decade of experience in managing the systems and workings of global enterprises, we harness the power of cognitive computing hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

will be in our Finance department - APPLY TODAY! Salary Range: $17.68 - $26.92/hour depending on experience FLSA: Nonexempt Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Processes payments for utilities and other fees and services; receives monies from customers by check, cash, and credit card; documents payments received; enters payment information into computer system; balances cash drawer daily; prepares and submits bank deposits; and maintains related documentation and reports. Updates and credits customer account records; records and codes payments in billing system; enters relevant information to assist with skip-tracing or recording customer risk profiles; and coordinates with other employees to ensure accounts are managed within credit conditions, to examine customer queries, and reconcile and report on accounts as needed. Monitors past due accounts; reviews delinquent customer listing; contacts customers to investigate late or non-payment of accounts; facilitates corrective action; schedules cut-offs; researches and corrects errors in accounts; collects on past due accounts; and prepares related reports. Performs customer service functions; provides information and assistance regarding County utility services, procedures, forms, fees, or other issues; responds to routine questions, complaints, or requests for service; initiates problem resolution; conducts research; and recommends solutions. Reviews accounts receivable and credit control systems and processes, and implements improvements to increase the efficiency and effectiveness of the function. Minimum Qualifications: High school diploma or GED required; two years of experience in accounts receivable or closely related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Supplemental Information: *To be considered for this position, you must pass a pre-hire assessment. You will be evaluated on Filing, Spelling, Math and Data Entry. Please read and follow all instructions before beginning each assessment module. The time limit for each assessment module will be displayed on the screen, and are listed below: Module Time Limit Passing Overall Score Data Entry 3 minutes 6000 Net Key Strokes per hour MS Excel 15 minutes 70% MS Word 15 minutes 70% Math 15 minutes 70% Proofreading 15 minutes 70% ___________________________________________________ TOTAL TIME: 63 minutes *Offer is contingent upon the successful completion of a background investigation and pre-employment physical and a drug/alcohol screen. Position posted until a viable pool of candidates has been established. This posting is to fill the current vacancies and to establish an eligibility list to fill any future vacancies that may occur in the next 6 months.

City of Roswell, Georgia *********************** To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the , but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this . Billing Coordinator Department: Finance Pay Grade: FLSA Status: Non-Exempt Job Code: F370 JOB SUMMARY The purpose of this classification is to perform complex administrative, technical, and analytical duties related to utility, property tax, and general billing operations for the City. The position is responsible for maintaining accurate customer accounts, ensuring timely billing and collections, reconciling payments, and preparing monthly and annual reports for management review. The Utility and Tax Billing Coordinator works closely with Accounting, IT, and other departments to ensure compliance, data accuracy, and efficiency across billing systems and revenue collection processes. ESSENTIAL JOB FUNCTIONS Administers all aspects of the City's utility, property tax, and general billing operations, including account setup, maintenance, billing, adjustments, and collections. Generates and reconciles monthly bills for water, sewer, sanitation, stormwater, property taxes, and other City revenue programs. Reviews account data for accuracy, performs reconciliations, and ensures compliance with established billing schedules, rates, and accounting standards. Coordinates with Resident and Business Services, Public Works, and other departments to process service orders, meter changes, and rate updates. Processes billing adjustments and credits; ensures accuracy of rates, service codes, and account balances. Reviews property tax digest updates and ensures correct assessment, exemption, and supplemental billing. Coordinates bill printing and distribution with third-party vendors; reviews samples for accuracy and authorizes release. Oversees returned payments, NSF checks, and related account corrections; applies service charges and initiates follow-up with customers. Manages collection efforts for delinquent utility, tax, and other City receivable accounts: Prepares collection notices and payment arrangements; Monitors aging reports and payment activity; Coordinates with Finance and Legal on outstanding balances and lien processing; Provides customer support and negotiates payment solutions while maintaining compliance with City policies. Compiles and analyzes monthly billing, collection, and reconciliation reports for inclusion in the Finance Department's Monthly Business Review . Prepares annual billing and collection summaries for audit, ACFR reporting, and performance tracking. Supports management with forecasting, variance analysis, and trend identification related to revenues, delinquencies, and consumption. Assists with testing, validation, and process improvements during system upgrades or software implementation. Maintains accurate and complete records of account activity, adjustments, and correspondence. Provides high-quality customer service, responding promptly to inquiries, billing questions, or disputes. Performs other related duties as assigned. MINIMUM QUALIFICATIONS Education and Experience: Requires a high school diploma or GED; supplemented by three (3) years of progressively responsible experience in utility billing, property tax, or general billing and collection functions within a municipal or governmental setting. An associate degree in Accounting, Finance, Business Administration, or a related field is preferred. Licenses or Certifications: None required; certification in governmental accounting, revenue collection, or utility billing preferred. Special Requirements: None Knowledge, Skills and Abilities: Knowledge of municipal utility billing, property tax, and general billing practices, procedures, and regulations. Knowledge of accounting principles and best practices for financial reconciliation and cash handling. Skill in preparing, reviewing, and balancing complex billing and collection reports. Proficiency in Microsoft Excel, financial software, and data analysis tools. Strong analytical, research, and problem-solving skills to resolve discrepancies or account issues. Excellent organizational skills and attention to detail, with ability to manage multiple deadlines. Ability to prepare clear and concise financial and operational reports for management review. Ability to work collaboratively with other departments, financial institutions, and external vendors. Strong customer service and communication skills, with professionalism in handling sensitive financial matters. Ability to maintain confidentiality and integrity in all fiscal operations. PHYSICAL DEMANDS The work is sedentary to light which requires the ability to exert light physical effort, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Tasks also require the ability to perceive and discriminate colors or shades of colors, depth, texture, and visual cues or signals. Some tasks require the ability to communicate orally. WORK ENVIRONMENT Work is regularly performed without exposure to adverse environmental conditions. The City has the right to revise this job description at any time. This description does not represent in any way a contract of employment. The City of Roswell, Georgia commits to a policy of equal employment opportunity for applicants and employees, complying with local, state and federal laws. The City's policy is to employ qualified persons without discrimination regarding race, creed, color, religion, age, sex, country of national origin, marital status, disability, sexual orientation, gender identity, genetic information, political affiliation, ethnicity, or status in any other group protected by federal/state/local law.

JOIN A LEADING HEALTHCARE COMPANY At Curant Health, our vision is personalized healthcare driven by choice and defined by value. As a Curant Health employee, your role is to deliver on that vision every day by delivering excellent Customer Service, Personalized Care, Accountability, Innovation, and Integrity. You take initiative, set goals, and solve problems while collaborating with friends and colleagues. Together, we make a meaningful impact on our patients' lives. In return, Curant Health is committed to providing you competitive pay, excellent benefits, and an opportunity to make a difference each day as we strive to reach our vision to be the preferred health care partner by excelling in quality, service, and affordability. Summary The Billing Coordinator is responsible for managing and overseeing the billing and collection process for pharmacy claims, including insurance reimbursements and patient payments. This role also provides clerical support by sorting and filing both paper and electronic reports. The Billing Coordinator works closely with the department manager to identify and implement strategies that ensure data accuracy and integrity. Additionally, this position provides backup support to other team members within the department to ensure continuity of operations. Responsibilities Process Insurance Claims: Submit, monitor, and manage pharmacy claims to third-party payers, including commercial insurance, Medicare, and Medicaid. Monitor aging reports and follow up on unpaid or partially paid claims and patient balances. Investigate and correct errors in billing submissions and refile or appeal denied claims as needed. Generate patient invoices, explain charges, and collect payments while maintaining excellent customer service. Accurately post payments received from insurance companies and patients to appropriate accounts. Regularly reconcile accounts receivable balances to ensure accuracy and identify discrepancies. Communicate with payers to verify coverage, clarify issues, and expedite claim resolutions. Maintain accurate and organized records of billing activities in compliance with HIPAA and pharmacy regulatory standards. Qualifications Pharmacy claims adjudication experience preferred. Pharmacy technician experience preferred. Associate's or Bachelor's degree in Accounting preferred. 2+ years of Accounts Receivable experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Why Work for Us? We offer competitive pay, paid holidays, benefits, paid time off, and a work/life balance. Not only that, but we also offer paid parental leave, recognition programs, promotion opportunities, a comprehensive training program to enhance your career, and employee prescription discounts. Our Core Values consist of ICARE: Integrity, Communication, Accountability, Relationships, and Excellence, and we take pride in you embodying those traits. Curant Health is an equal opportunity employer.

The billing coordinator receives work orders from technicians and prepares the actual invoice by reviewing repair notes, parts, and labor for accuracy or amendments before applying any additional charges, special rates, or discounts prior to invoicing. The billing coordinator also manages outstanding work in progress and processes any work orders that have special requirements for billing. The billing coordinator posts time for their assigned technicians and approved their payroll in ADP. Job Description Process work orders. Posts labor and does payroll Contact customers to receive PO numbers. Monitor work in progress according to procedure. Communicate with customers regarding billing issues or purchase order requests. Run credit card payments for COD customers Requirements Skills\/Responsibilities Microsoft Office skills required NDS or similar operating system knowledge Excellent data entry, typing, and ten key skills required Review work orders and process for billing Continuous attention to detail and accuracy is a must Results driven Must be capable of multi\-tasking in a fast\-paced environment Must work well in a team environment as well as independently Must have a professional demeanor and excellent customer service skills (which includes interacting positively with customers and team members). Assist in backing up service phones if necessary. Work Experience Requirements 2\-3 years relevant experience Education High School Diploma or GED Work Conditions\/Physical Demands This position is in an office setting and the noise level is generally low "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"682167578","FontFamily":"Arial, Helvetica, sans\-serif","job OtherDetails":[{"field Label":"Department Name","uitype":4,"value":"Toyota Material Handling Systems"},{"field Label":"Industry","uitype":2,"value":"Manufacturing"},{"field Label":"City","uitype":1,"value":"Atlanta"},{"field Label":"State\/Province","uitype":1,"value":"Georgia"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"30301"}],"header Name":"Billing Coordinator","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00235003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"**********09753003","FontSize":"15","location":"Atlanta","embedsource":"CareerSite","logo Id":"hs654aa3cf36a6b354ae38f8148a2cfbb79b2"}

Job DescriptionAt PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We're a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth. Role Overview The Collections Specialist plays a key role in managing and optimizing the company's accounts receivable process. This position is responsible for collecting outstanding payments, resolving billing discrepancies, and maintaining positive relationships with internal teams and external customers. The ideal candidate is detail-oriented, proactive, and skilled in balancing persistence with professionalism to ensure timely collections and accurate financial records.Key Responsibilities Initiate collection calls and follow-ups on all assigned past-due accounts. Review and analyze aging reports to prioritize collection efforts effectively. Collaborate closely with Customer Success Managers to address collections for key accounts. Research and resolve customer disputes in a timely manner. Investigate outstanding invoice balances and reconcile payment records. Escalate complex collection issues to sales, senior management, or service teams as appropriate to expedite resolution. Maintain accurate documentation of collection activities and communication in NetSuite. Recommend process improvements to enhance the efficiency of the collections workflow. Qualifications Associate or bachelor's degree in accounting, Finance, related field, or equivalent experience preferred 1-2 years of collections, accounts receivable, or related finance experience preferred 1 year of NetSuite experience preferred Proficient in Microsoft Excel (v-lookups, pivot tables, data tracking) Strong attention to detail, organizational skills, and ability to manage multiple priorities Excellent verbal and written communication skills for customer and internal team interactions Strong analytical and problem-solving abilities Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or in the future. PDI Technologies is unable to offer visa sponsorship for this role. Behavioral Competencies Collaborates Ensures Accountability Communicates Effectively Drives Results Manages Ambiguity PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Collections Specialist Duration: Approximately 1 month This is a hands-on position ideal for someone who can hit the ground running, thrives in a collaborative yet performance-driven environment, and brings a professional, customer-focused approach to collections. Key Responsibilities Manage a designated portfolio of customer accounts, primarily focused on 60-day aging invoices Conduct proactive client outreach via phone and email to obtain payment status updates Provide remittance and payment updates to internal treasury and finance teams Maintain accurate documentation within the collections and vendor management systems Support project-based and ad hoc tasks as needed during the assignment Partner cross-functionally to ensure smooth cash application and account resolution Required Qualifications & Experience Proven experience in direct/first-party collections Strong customer service mindset with the ability to communicate professionally and effectively by phone and email Experience managing high-value portfolios in a corporate collections environment Working knowledge of collections or vendor management platforms (training provided on internal tools as needed) Strong Excel skills and proficiency with Microsoft Office and Teams Ability to work independently, prioritize effectively, and adapt quickly in a fast-paced environment Comfortable asking questions, seeking clarity, and collaborating with teammates

Dallas, TX, USKansas City, MO, USWashington DC, DC, USChicago, IL, USAtlanta, GA, US Dec 25, 2025 Dentons US LLP is currently recruiting for a Collections Specialist (Credit Manager). This position will communicate directly with key personnel within the Firm and our clients and their organizations to identify issues and promote solution-based problem solving. This position reports to the DUS Senior Credit Manager and communicates regularly with the Firm's management team. **Responsibilities** + Manages the Firm's collection processes/account maintenance at a regional level. + Provide excellent and thoughtful client service to hundreds of Firm clients + Works closely with the Firm's billing attorneys and professional staff to bring resolution to the Firm's most sensitive and complicated collection issues. + Is in direct contact with the Firm's clients, including their highest level of management. + Act as a resource to other Credit Managers. + Partner with collections/accounting staff in other Dentons Offices for updates on open items. + Other duties as may be assigned to fully meet the requirements of the position. **Experience & Qualifications** + Bachelor Degree or equivalent experience required. + Preferred background includes interaction with senior management personnel. + Business collection or law firm experience would be a plus. + Expertise with Elite Enterprise, 3E, Aderant, EHUB preferred + Expertise with ARCS recommended + Proficient in Microsoft Excel and Word + Ability to build solid working relationships with Firm professionals while accomplishing the Firm's financial goals + Must demonstrate the strong problem solving, interpersonal and analytical skills necessary to unravel complicated accounts and issues **Salary** Chicago Only DOE: $95,840 - $119,800 Washington, DC Only DOE: $99,680 - $124,600 Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses. _Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._ _If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Specialist at *************** or contact us at *************************************._ **About Dentons** Redefining possibilities. Together, everywhere. For more information visit *************** **Nearest Major Market:** Dallas **Nearest Secondary Market:** Fort Worth

Job Description A collections specialist at James Walker Allstate Agency is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales and retention. Responsibilities: Identify and qualify opportunities with new and existing clients in person, online, by phone, and through written communication. Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely account reviews, and general account support. Anticipate, respond to, and follow up on all existing client needs. Actively prospect, round accounts, and solicit increases in existing client coverage as well as network for new clients, including win backs. Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates. Foster and maintain excellent relationships with customers and prospects through regular follow up, timely quotations, and general account support. Support and prepare clients for renewal and retention, and maintain strong client relationships. Anticipate, respond to, and follow up on all existing client needs. Monitor, review, and report on key metrics to ensure sales targets are achieved, and execute sales activity documentation in a timely, accurate, and professional manner. Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Maintain CE and participate in ongoing education and keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance. Qualifications: Hold a Georgia Property and Casualty insurance license (preferred) but will train the right motivated candidate. Have a minimum of two years of collections, sales or insurance account management experience. Possess a valid drivers license and a source of reliable transportation. Demonstrate strong knowledge in methods of collecting and have desire of learn insurance product, rating procedures, underwriting procedures, coverages, and industry operations to effectively secure new business and maintain existing client base. Have a proven track record of business to customer collections success. Possess strong presentation, persuasion, and negotiation skills with the ability to collect premium and close sales. Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients. Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making and superior written and verbal communication skills. Have excellent time management skills, thrive in a team environment and Technology and Computer proficiency including agency management systems. Benefits/Perks: Competitive Pay Professional Development Job Stability in a growing industry

Insight Global is seeking a detail-oriented Collections Specialist! This role is responsible for managing overdue accounts, ensuring timely payments, and maintaining positive customer relationships. The ideal candidate will have strong communication skills, a proactive approach, and the ability to work independently in a remote environment. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - High School Diploma/ GED, Bachelor's highly preferred - Minimum 2 years working in collections - Strong verbal and written communication skills - Experience working with HIGH VOLUME collections (around 300 calls daily) - Drive for growth within the organization - Strong work ethic - Bilingual- Spanish+ English - Experience using Five9 System

Job DescriptionWe are seeking a seasoned Legal Collections Specialist to join our high-performing legal recovery team. This role is tailored for professionals with direct experience performing debt collection within a legal environment, including pre-litigation, active litigation, and post-judgment accounts.This is a production-focused role that requires strong case management, compliance adherence, and the ability to engage consumers professionally and effectively to resolve outstanding balances.Ideal Candidate Profile: Minimum of five (5) years of experience in legal collections with verifiable references Proven track record of working legal-stage portfolios, including familiarity with court procedures, timelines, and post-judgment enforcement strategies Strong negotiation, documentation, and communication skills Results-driven and self-directed, with the ability to manage a high volume of tasks daily Proficiency with case management systems and collections software Key Responsibilities: Manage and advance a portfolio of legal-stage accounts from pre-litigation through post-judgment Conduct consumer outreach via phone, email, and other approved channels to negotiate and secure resolutions Accurately document all account activity in compliance with internal policies and applicable laws Coordinate with attorneys and litigation teams to ensure timely movement of cases Meet or exceed monthly recovery targets while maintaining high-quality work standards What We Offer: Competitive compensation structure including base pay and performance incentives Supportive and professional team culture focused on measurable success Clear advancement pathways for high performers Standard Monday through Friday schedule (no weekends or extended hours) Location: Marietta, Ga This is an opportunity to bring your legal collections expertise into a performance-oriented environment where professionalism, compliance, and results are the standard. If you're ready to operate at the next level, we encourage you to apply.

Mansfield Service Partners is looking for a Collections Specialist for our Gainesville, GA location. The Collections Specialist is responsible for minimizing risk to the company by resolving past due balances (debits and credits), monitoring credit holds, and making decisions to release or hold product and/or services based upon the parameters set forth by the Collections or Credit management teams. Additional responsibilities include collaborating with internal departments to resolve issues and reporting overall results to company stakeholders (internal and external). Responsibilities Past Due Balance Management and Reporting Own front-line collections, contacting customers regarding debit and credit balances beyond the due date Transmit any documentation needed to resolve past due balances Log all collection activity and relevant comments into the accounting system Provide metrics reporting (recorded) for balances 1 day past due and greater Ensure reporting is accurate and detailed Investigate historical data for resolution of over and short payments, disputed items, and unapplied payments, working with other internal departments when needed Communicate with internal customers to investigate and resolve debit and credit balances Communicate potential inability to fuel (due to credit restrictions) to all internal customers including Sales, Operations, and Dispatch Data Analysis Possess analytical skills to assimilate information making sound business decisions quickly and accurately Utilize all systems and programs to analyze data, and report results Possess knowledge of accounting and operations systems to determine and resolve any internal, set-up, contract, or billing issues Possess a general understanding of credit files, security options, and insured accounts Advise the Credit team of any needed increases in limits to prevent balances from exceeding limits Understand when to escalate to management and sales to advise of cash flow issues and prevent holds Assess exposure and compare to allowable limit to determine if credit is available for various energy products and services, obtaining approval to exceed credit limits and set parameters Possess a working knowledge of Excel including pivot tables and lookups Customer Service & Negotiation Maintain excellent customer relations through professional conduct and timely, accurate responses Notify internal customers of any accounts with ongoing issues leading to potential risk or credit hold status Exhibit and encourage team spirit and collaboration Communicate clearly with respect and courtesy at all times, both verbally and written, with correct grammatical usage Customize communications and processes relative to both internal and external customers Initiative Embrace and exude the core values of Mansfield Oil Company: Teamwork, Conscientiousness, Innovation, Integrity, Personal Service, and Excellence Execute the goals and expectations of the department and role with a willingness to invest additional time to achieve these goals Own personal and professional growth including being open to coaching and recognizing training opportunities to enhance performance and skills Develop prevention strategies to eliminate problems before they occur Plan before taking action to ensure that the most successful process is utilized Evaluate performance during the day and make appropriate adjustments to achieve goals Position Requirements Formal Education & Certification High School diploma or equivalency required Knowledge & Experience Must be fluent in English Proficiency in Microsoft Office Suite Intermediate proficiency in Excel including vlookups and pivot tables One-year minimum B2B collections experience or related skills required Qualifications and Characteristics Excellent organizational and time management skills Strong analytical and problem-solving skills Able to multi-task effectively and prioritize tasks according to the level of importance Excellent communication skills (both written and verbal) Self-motivated, self-starter with strong attention to detail Able to perform in a fast paced, team-oriented environment Ability to stay organized on multiple projects while performing accurate work Work Environment 40-hour on-site work week Sitting for extended periods of time Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components Benefits Comprehensive benefit package (health, dental, vision, Company paid: Life insurance, STD and LTD) 401(k) plan with company match Paid Time Off that includes vacation days, sick leave, 8 paid holidays, 2 floating holidays and a paid day for volunteering at a non-profit agency Parental Leave Tuition Reimbursement Insurance Discount Programs Chaplain Program All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances. Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain. In the role * Responsible for high volume collections activities to achieve delinquency goals for an assigned branch * Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters * Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities * Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies REQUIREMENTS: * HS Diploma/GED Preferred: * Collections or Customer Service experience * Bilingual Location: On Site Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: * Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances * Up to 4% matching 401(k) * Employee Stock Purchase Plan (10% share discount) * Tuition reimbursement * Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) * Paid sick leave as determined by state or local ordinance, prorated based on start date * Paid holidays (7 days per year, based on start date) * Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word tags Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

Job DescriptionDescription: The Collections Specialist is a vital member of the Compass Revenue Solutions. The Collections Specialist is under the supervision on the Director of Finance. The Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the insurance payers. Essential Duties: Follow-up with payers to ensure timely resolution of all outstanding claims, via phone or online resources. Review and understand explanation of benefits, and/or remittances. Know where to locate all departmental guides, payer rules, templates and platforms. Work on correspondence denials received from clients, internal operations or portals. Maintain thorough identification and resolution of problematic claims. Utilize specialized knowledge of contracts, regulatory or contractual billings guidelines to determine an account's ability to pay after initial denial from payer. Analyze, identify and resolve issues causing payer payment delays. Identify root causes for claim denials, underpayments and document the action taken. Identify and notate duplicate billings, coordination of benefits, medical records or clinical documents needed from the payers to expedite payment of insurance claims. Communicate with AR Director and Team Lead in identification and resolution of denial trends, including timely escalation, and regular updates. Identify and communicate billing discrepancies to Team Lead and AR Director. Stay up-to-date and utilize available payer website tools for claim and remittance functions. Assist with special projects by utilizing excel spreadsheets, and the ability to communicate results. Communicate problems, questions and/or concerns to AR Director timely. Keep current knowledge of payer policy updates and internal billing policies and procedures. Prioritize workflow and work within deadlines. Meet productivity and quality standards as set by management. Use, protect and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards. Fulfill other requests by AR Director, and/or Team Lead. Requirements:

Job DescriptionBenefits: 401(k) Bonus based on performance Company parties Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Collections Specialist Do you love working with numbers? Do you want to be the driving force behind increasing profits of a growing company? Then, dont miss your chance to join our Franchise as a new Collections Specialist. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage Like it never even happened! Our franchise is seeking someone who is great on the phone, has excellent accounting skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then, you may be our perfect hero! As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with an opportunity to learn and grow. Primary Responsibilities Calling customers to obtain payments Posting customer payments by recording checks, and credit card transactions Updating receivables by totaling unpaid invoices Maintaining records of invoices, debits, and credits Resolving collections by examining customer payment plans and payment history Keeping organized and detailed documentation of all correspondence with customers Handling customer disputes in regards to payments or invoicing Handling all Liens and documentation of such records Position Requirements 1+ year(s) of experience with QuickBooks Pro (most recent versions) and Microsoft Office Suite 1+ years of experience with bookkeeping and collection activities Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times Bilingual, is preferred but not necessary Polite, confident, and excellent customer service skills, including listening and questioning skills Excellent organizational skills and strong attention to detail Very self-motivated and goal-oriented multi-tasker Capability to work in a fast-paced, team-oriented office environment Ability to learn new software, including Xactimate and proprietary software Ability to successfully complete a background check subject to applicable law Hours 40 hours/week, flexible to work overtime when required, varying between 8 a.m. and 5 p.m. Pay Rate Competitive pay based on experience. SERVPRO of Douglasville/Carrollton/Troup-Coweta Counties is an EOE M/F/D/V employer Each SERVPRO Franchise is Independently Owned and Operated