Collections representative jobs in Oakland Park, FL

Licensed Insurance CSR/Agent (Homeowners-Focused) Full-Time | In-Office | Cooper City, Broward County, FL Do you love helping people, staying organized, and making insurance feel human? We're looking for a friendly, licensed pro to join our in-office crew and take amazing care of our clients-mostly personal lines, especially homeowners. If you're more service than sales and like a little office fun with your files, let's talk. What You'll Tackle: - Fix policy hiccups, answer client questions, and work those remarkets like a champ - Client emails and phone calls - Be part of a team that actually enjoys showing up What You Bring: - Active 2-20, 20-44, or 4-40 ready to upgrade within a few months - 1+ year of insurance service - You're detailed, dependable, and drama-free What You'll Get: - $27/hour starting pay (negotiable) - Monthly retention bonuses for great client service - Additional in-office bonus for licensed full-time staff - $110/week for health + $10/week cell phone reimbursement - $10/week toward AFLAC of your choice - 401(k) available - 11 paid holidays, growing PTO, and actual lunch breaks - Weekly office snacks, lunches & bingo with cash prizes - Occasional work-from-home flexibility (like when life happens) Ready to join a team that gets stuff done, treats people right, and laughs along the way? Send your resume to ************************, or text ************. Let's make insurance more awesome together!

Epic Professional Billing Analyst (W-2 only, no 3rd parties, no C2C, no visas) Start: ASAP Length: Perm/FTE Bill Rate: $89K - 110K Onsite/Remote: Hybrid 50% onsite (needs to be onsite 5 out of 10 working days 50% of pay cycle) Job Scope/Summary: This position is responsible for administration and support related to our Client's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support. Requirements · Epic Resolute PB Cert · Strong knowledge for Rev Cycle as a whole Preferred: 3-5 years Epic Resolute Billing IT build experience

Verifi Concrete is a leading provider of cutting-edge digital solutions for the concrete industry, revolutionizing how concrete is monitored, managed, and optimized. Our technology enables real-time tracking of concrete properties, enhancing quality control, efficiency, and sustainability across construction projects. With a strong focus on innovation, automation, and data-driven insights, Verifi Concrete empowers clients to reduce material waste, improve operational performance, and drive cost efficiencies. As we continue our global expansion, we are looking for dynamic professionals to join our team and contribute to transforming the future of concrete & construction technology. Candidate must be located in the Southern FL area with a preference of bilingual (English / Spanish) Business Management: Providing solutions for their businesses that are in line with value derived from Joint Business Plans with customer . Monitoring competitor activity and ensuring appropriate action is taken. Building long-term relationships with customers ensuring that value needs are fulfilled, helping provide process', structure and value support Networking through active participation in industry association events and committee assignments Working directly with Field Service Managers and Field Service Technicians to bring value to customer Commercial & Excellence in Execution: Actively works with other departments including Sales, Field Service, command center and R&D to ensure customer service needs are met. Identifies bottlenecks in service and works within the company to resolve issues Works with Customer Success Manager to create process' and plans to promote value, derived from Joint Business plans with Client Engagement Managers Coordinates initiatives with team members in Client Engagement and Customer Success Manager Leads the development and implementation of the account plans and value actions. The assigned Account(s) initiatives and success will be the responsibility of the Customer Success Representative Leveraging local relationships to generate leads in current markets up to the Client Engagement Manager and Business Development. Is this job for you ? Education Required High School Diploma or Equivalent Preferred Bachelor's Degree - Engineering or Business Work Experience Required Microsoft Excel/Outlook Bilingual - English / Spanish Preferred Business knowledge - Business, sales experience 5+ years of product engineering experience with electro-mechanical system, preferably in the industrial sector 3+ years Ready mix or equal experience Tableau/Power BI Licenses and Certifications Osha 10 - Preferred

BMI Companies, part of BMI Financial Group, Inc has nearly five decades of experience providing insurance and solutions for families worldwide. Specializing in high-quality Life Insurance, Health Insurance with global coverage, and Travel Assistance Plans, BMI is committed to innovating insurance products for the international community. About the Role: The PHS Customer Service Representative will be responsible for providing high-quality service and support to our life insurance policyholders. He/she will be handling inquiries, processing policy change service requests, resolving issues, and delivering accurate information efficiently and professionally. The PHS Customer Service Representative must be able to work in a high performance, customer-focused team environment, helping to maintain a positive customer experience while ensuring compliance with company standards and regulatory requirements. This is a 100% IN- OFFICE opportunity - Applying candidates MUST live in Miami, FL and be fluent in Spanish and English. Responsibilities: Respond to incoming emails, calls, and inquiries from policyholders, agents, and other stakeholders. Provide clear and accurate information regarding life plans, including billing, coverage details, and policy changes. Process policy service requests such as beneficiary updates, payment method changes, address changes, policy assignments, in-force illustrations, benefit payments, and other policy changes. Document all customer interactions and actions taken in the customer relationship management (CRM) system Assist with outbound calls or follow-ups as required. Provide limited customer service support to company local office affiliates. Assist with special projects as assigned. Contribute to team goals for service, accuracy, and customer satisfaction. Qualifications: Bilingual- Excellent written and verbal communication in Spanish and English a must. Associate or Bachelor's Business Degree Preferred Experience in customer service (minimum two years) preferably in the insurance or financial services sector. Previous customer service experience with LATAM customers a PLUS Knowledge of life insurance products and terminology. Customer focused mindset with empathy and patience. Ability to multi-task and manage time effectively. Attention to detail and high level of accuracy in data entry and documentation. Familiarity with CRM systems and Microsoft Office software Committed team player who actively supports colleagues and contributes to team goals.

Our client is seeking a Client Service Representative to join their team! This position is located in North Palm Beach, Florida. Execute and submit client account servicing requests within appropriate time frames, including submitting wires and fund transfers, preparing required documentation, opening and closing accounts, maintaining accurate and complete account records, imaging documents, and researching client issues Handle paying and receiving activities, including cash transactions and daily balancing activities, while fully understanding and adhering to all WM Lobby Banking Operations policies and procedures as documented on the WM Intranet Develop strong understanding of the required steps involved in each request, communicating with relationship management and NCSS teams as needed to obtain information necessary to properly execute requested activities Maintain strong understanding of policies and procedures, addressing the requirements of each activity in a timely manner and in strict adherence with company and Wealth Management Risk Management and Compliance guidelines, promptly escalating any issues or concerns to management Develop strong knowledge of various business applications critical to client and account servicing, including online tools, and actively seek to expand knowledge of the latest enhancements to company partner and client technology and systems to maintain the highest standards of service Assist with the maintenance and servicing of Safe Deposit Boxes in offices where available Stay informed of new and existing company and Wealth Management products, services, and compliance requirements to respond to client inquiries and assist in recommending services that help expand overall client relationships Monitor banking reports and provide assistance with banking audits as directed by the Team Leader or Manager Desired Skills/Experience: Knowledge of federal regulation banking guidelines banking operations products and services acquired through related work experience is preferred Strong client service skills problem solving and organizational skills are required to identify research and resolve requests Ability to think critically and to work well independently and as part of a team Strong verbal and written communication skills Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $12.00 and $17.13. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

The Account Service Representative is responsible for delivering exceptional service to brokers, agencies, and employer groups. This role supports the full lifecycle of group accounts-renewals, enrollments, changes, claims support, quoting follow-ups, and carrier communication. The ASR works closely with the sales and operations team to ensure accuracy, timeliness, and high customer satisfaction What you'll be doing: Broker & Agency Support: Serve as the primary point of contact for agencies regarding group insurance questions, documentation, renewals, and service needs. Assist brokers with quoting requests, benefit summaries, enrollment materials, and onboarding documentation. Provide clear guidance on medical, dental, vision, GAP, and ancillary benefits. Group Account Management: Support new group onboarding, including application review, census validation, and carrier submissions. Assist with open enrollment meetings, renewal reviews, and plan comparison tools. Maintain accurate group records, policy details, and service notes. Track renewals, missing documents, billing issues, and enrollment updates. Carrier & Vendor Coordination: Communicate with carriers regarding applications, eligibility, billing discrepancies, and service issues. Facilitate resolution of escalated member and employer concerns. Ensure compliance with carrier guidelines and timelines. Administrative & Operational Tasks: Prepare service emails, renewal notices, spreadsheets, and standardized documents for agencies and employers. Maintain CRM activity logs, follow-up tasks, and documentation. Assist the Group Sales Director in tracking KPI metrics and service SLAs Requirements: Must know all carriers. Traditional group insurance Must have knowledge of working with a census Customer service experience 215 License required Reliable transportation Qualifications: Salesforce knowledge helpful Ichra knowledge helpful Business development experience 5-10 years of experience in health insurance, group benefits, or employee benefits administration (preferred). Knowledge of medical, dental, vision, GAP, and ancillary products. Strong communication skills-professional, clear, and customer focused. Ability to manage multiple priorities with attention to detail and deadlines. Proficient in Microsoft Office (Excel, Word, PowerPoint); CRM experience is a plus. Bilingual (English/Spanish) Salary range: $55-$75k + Commission Schedule: 9-5 with occasional weekend events. Hybrid/remote possible after 90 days. January start date

A growing manufacturing organization is seeking a proactive and detail-oriented Customer Service Representative (CSR) to support a rapidly expanding customer base and internal sales operations. This role plays a key part in the order-to-shipment lifecycle, serving as a central point of contact for customers while ensuring accuracy, efficiency, and exceptional service throughout the order management process. The ideal candidate is highly organized, customer-focused, and experienced in managing orders within an ERP-driven environment. Key Responsibilities Enter and process customer purchase orders accurately within the ERP system Manage order flow from initial entry through shipment and delivery Communicate proactively with customers regarding order status, timelines, and changes Serve as the primary point of contact for customer inquiries, issue resolution, and follow-up Coordinate closely with Sales, Operations, Production, and Logistics teams Monitor backorders, inventory availability, and shipment schedules Maintain accurate and up-to-date customer and order documentation Support credit review and approval processes as needed Required Qualifications 3+ years of customer service, order management, or sales support experience Strong written and verbal communication skills Experience working with ERP systems (preferred) High level of accuracy in data entry and order processing Proficiency in Microsoft Office (Excel, Outlook, Word) Preferred Qualifications Experience in manufacturing, electrical products, construction materials, or industrial environments Bilingual (English/Spanish) is a plus Core Competencies Customer communication and relationship management Problem-solving and issue resolution Time management and prioritization Team collaboration across departments What's Great About Working Here Stable, Growing Organization: Be part of a company experiencing consistent growth and operational expansion Cross-Functional Exposure: Work closely with sales, production, operations, and logistics teams Process-Driven Environment: Structured systems and clear workflows support accuracy and success Customer-Focused Culture: High service standards with a strong emphasis on reliability and responsiveness Long-Term Career Potential: Opportunities to grow within customer service, operations, or sales support functions Team-Oriented Workplace: Collaborative environment where attention to detail and accountability are valued

Vaco is hiring for Medical Credit Coordinators Hours: Monday - Friday, 8 AM - 5 PM Compensation: $18-$23hour Vaco is seeking a detail-oriented Medical Credit Coordinator to review and resolve credit balances on patient and insurance accounts. This contract role offers the potential for permanent placement based on performance. Key Responsibilities: Analyze and resolve patient and insurance credit balances. Identify overpayments and claim processing errors. Investigate benefit discrepancies and ensure accurate refunds or adjustments. Verify contracted rates and fee schedules for payment accuracy. Collaborate with collections and health plan teams to resolve issues. Maintain accurate records of investigations and outcomes. Qualifications: 1-2 years of experience in medical collections or health plan contracting. Knowledge of EOBs, eligibility verification, and patient benefits. Strong attention to detail and analytical skills. Experience with Medtrac or similar systems is a plus. Apply today if you're a detail-oriented professional looking to contribute in a dynamic healthcare environment! Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

💼 Now Hiring: Bilingual Inside Sales Appointment Representativas- Boca Raton based |Base + Unlimited Commission (Top Earners 50K- $100K+) Turn conversations into life-changing consultations! As a Prospect Engagement & Appointment Conversion Specialist, you'll connect with new leads, build trust, and schedule in-person consultations with our Certified Hair Loss Specialists-helping people take the first step toward confidence. What You'll Do: Engage warm leads via phone, chat, text & email Schedule and confirm in-person consultations Re-engage abandoned or paused prospects Deliver a luxury, white-glove experience every time Track all activity in Salesforce What You Bring: Bilingual (English/Spanish) preferred 3+ years in consultative sales, luxury service, or call center Strong communication, confidence & empathy Salesforce or CRM experience a plus Ability to work evenings/weekends (11am-8pm shift) with Sundays off Must be able to report to Boca Office - no remote work What You'll Get: ✅ Paid training from Day 1 ✅ Leads provided - no cold calling ✅ Paid vacation, holidays & personal days ✅ Medical, dental, life insurance & 401(k) with match after a year ✅ Tuition reimbursement after 1 year ✅ Unlimited earning potential Ready to make great money while changing lives? Apply now and grow your career with HairClub!

Salary: $65,000+ depending on experience Skills: Revenue Cycle Management (RCM), Medical Billing, ICD/CPT/HCPCS Coding, Team Leadership, Claims Management About the Health Care Company / The Opportunity: Join a respected leader within the health care industry, dedicated to operational excellence and continuous improvement in revenue cycle management. This is an exciting opportunity for an experienced professional to oversee a high-performing billing and coding team in a fast-paced, dynamic environment. As a Medical Billing/Coding Supervisor, you will play a pivotal role in ensuring regulatory compliance, claim accuracy, and timely reimbursement to support quality patient care and organizational growth. Responsibilities: Supervise a team responsible for translating services, diagnoses, and equipment into accurate ICD, CPT, and HCPCS codes. Oversee the preparation and submission of insurance claims, ensuring accuracy, completeness, and compliance with regulatory requirements. Manage follow-up processes on unpaid or denied claims, resolving discrepancies to maximize reimbursement. Maintain strict confidentiality and adhere to HIPAA and company policies at all times. Coordinate communication between healthcare providers, patients, and insurance companies to address billing and coding concerns. Ensure the team stays updated on evolving medical billing and coding regulations. Implement and monitor KPIs and QA processes to drive coding accuracy and team consistency. Provide leadership, guidance, and ongoing training to team members, fostering continuous development. Develop operational strategies to enhance efficiency and effectiveness in billing operations. Must-Have Skills: Expertise in healthcare billing software and Electronic Health Record (EHR) systems. In-depth knowledge of insurance plans, claim lifecycles, and reimbursement processes-including commercial, government, in-network, and out-of-network coverage. Exceptional attention to detail, organizational, and multitasking capabilities. Proven leadership or supervisory experience within a substance abuse or healthcare RCM billing/coding environment. Strong communication and analytical problem-solving skills. Comprehensive understanding of medical terminology, anatomy, physiology, HIPAA rules, and compliance standards. Experience in medical billing and coding in healthcare or hospital settings. Nice-to-Have Skills: Associate's or Bachelor's degree in a related field. AAPC or equivalent coding certification. Demonstrated experience managing teams in substance abuse billing environments. Success in developing and implementing process improvements within billing operations. Commitment to ongoing professional development and training.

Bleacher Breaks is looking for full-time talent to host daily livestreams directed toward live auctions selling sports cards,coins,pokemon, etc. The ideal candidate can communicate, entertain, and engage customers/viewers in a livestream. Responsibilities: Host and lead live auctions Drive sales through enthusiastic and informed product presentation Engage with viewers in real-time to answer questions, provide insights, and maintain high energy Accurately represent the value, rarity, and appeal Assist with pre-stream preparation and post-stream follow-up as needed Collaborate with marketing and operations teams to optimize stream success Qualifications: Exceptional verbal communication and on-camera presence Strong sales skills and a natural ability to connect with a live audience Understanding with collectibles or willingness to learn Ability to multitask in a fast-paced, live environment Prior experience in sales is a plus Highly dependable, punctual, and detail-oriented About Us Bleacher Breaks is an innovative and well known Sports card,Pokémon, Coin breaking business located in Boca Raton, Florida. Bleacher Breaks is an established company in the the sports card breaking sector that connects with customers through social media and the live auction platform. Our work environment includes lively office atmosphere, inclusive culture, and flexible working hours. See us in action: ******************************************* Find us on social: *****************************************

Proper review and timely processing of all guest and group billing. ESSENTIAL FUNCTIONS: Compile, create and reconcile group accounts. Calculate and post group billing concessions (Comp rooms, Commissions, Rebates, Tax Exempt) Obtain Catering Management approval prior to sending out Invoices to client. Filter client responses and disputes while coordinating the revisions of final group bills. Ensure proper group methods of payment and authorize or collect estimated balance. Monitor and collect on future groups deposit schedules. Regularly follow-up on previously sent bills to ensure timely collection of payments. Answer, research and respond to all direct hotel guest billing inquires via phone and email. Represent the Accounting Department at weekly resume and occasional pre-convention meetings. Attend Monthly aging and weekly upcoming groups meetings with Credit Manager. Prepare for End of Month closing by accruing for monthly commissions and tax exempts while ensuring all current month adjustments are completed. Assist all other departments with general group and guest accounting requests. Perform all general tasks as requested by the Credit Manager. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: Maintain an open line of communication between guests, associates and management. Assist office in any other administrative duties as needed. Other duties as assigned. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities. Ability to read, listen and communicate effectively in English. Must have knowledge of general accounting procedures, specifically those related to accounts receivable. Should know about the relevant computer applications. Must be proficient in contract terminology. Must be organized and pay attention to detail and accuracy. Should use their discretion, maintain guest confidentiality and be honest. Must have good communication and problem-solving skills. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The resort will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your leader. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Constant Walking Frequent Climbing stairs Rare Standing Frequent Crouching/Bending/Stooping Occasional Reaching Frequent Grasping Frequent Pushing/Pulling Rare Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/carrying (#50 lbs) Occasional Travel Rare OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION High school diploma or equivalent. EXPERIENCE: Minimum of 2 years Finance experience for major Hotel Company. At least one year accounts receivable experience preferred. LICENSES OR CERTIFICATES: None required GROOMING: All associates must maintain a neat, clean and well groomed appearance and must adhere to the Doral Golf Resort and Spa Grooming standards provided. OTHER: Additional language ability preferred. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Global Credit is a global and diverse organization that plays a critical role in protecting the company and enabling growth. Our department is fundamental for the company and is responsible for supporting our customers in managing their accounts. We also aim to achieve the right balance between enabling spend and taking actions to recover balances as well as limit exposure for American Express. Meaningful, rewarding work performed with integrity. Every one of our Credit Representatives represent the American Express brand. They take work seriously because they are more than just a voice on the phone, they're problem solvers and relationship builders. The people you will work with, and the Customers you will care for, value your passion and unique personality as much as we do. Job Responsibilities\: Consistently deliver extraordinary service on inbound and/or outbound customer calls to review and monitor accounts in a fast-paced, structured, customer care environment. Consult with Card Members to understand intent for card usage as well as reinforcing the relationship by setting the proper expectations for possible credit concerns. Analyse and make decisions based on risk assessment of the Customer profile to uncover the root cause of their concern, while using negotiation skills to execute on the agreed solution Develop key consulting skills, including building a human connection with customers through care and empathy, understanding customer needs, handling objections and providing tailored solutions for different situations. Maintain high level of integrity to work with customer information and meet compliance requirements. Meet and exceed performance goals that include customer satisfaction, consultation, call handling time, schedule adherence and compliance regulations. Minimum Qualifications: Computer literate, able to navigate through multiple computer systems and applications simultaneously, with speed and accuracy. Natural communicator who can demonstrate active listening skills and adapt conversation to suit the situation and the Card Member's communication style. Resilience is needed to efficiently manage a steady stream of diverse customer calls, while balancing performance to meet a variety of metrics. Passion for consultative support, recommending products or solutions tailored to each Card Member. A problem-solver to efficiently evaluate Card Member issues and offer the best inventive solutions with a view to resolving on the first contact. Excellent negotiation, analytical, and decision-making skills, with strong attention to detail and the ability to be assertive. A capacity to learn, willingness to try new things, ability to incorporate feedback and agility through change and difficult situations. Preferred Qualifications: Minimum six months customer service or consultative support experience preferred, ideally in a contact center environment. Additional Requirements\: Flexibility to work anytime between 8\:00am-12\:00pm (midnight), including weekends Hybrid Environment - This position will work in a hybrid model with a combination of in-office three days per week and two virtual workdays from home. Shift differentials for nights and weekends are provided. Candidates must be flexible as shifts will be provided during the training period. Location\: 1500 NW 136th Ave, Sunrise, FL 33323 Salary Range\: $20.00 to $24.00 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window\: https\://******************* Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job Description FUNCTION/OVERVIEW: This position will focus on accuracy in reviewing and assessing insurance denials or returned claims. Must be able to communicate with insurance companies and clients from a resolution based perspective. This communication should be focused on acquired knowledge, insurance carrier guidelines, company policies & procedures, research and collection efforts. In addition to following up on claims, the collection specialist will be responsible for sending out medical records and writing appeals for denials to the insurance companies. PRIMARY DUTIES/RESPONSIBILITIES: Promote the mission, values and vision of the organization. Provide excellent customer service for clients; practices confidentiality and privacy protocols in accordance with HIPAA requirements. Accurately and thoroughly enters data / notes into the electronic system for follow up. Assists with follow up on claims processed to ensure payment to the agency. Works directly with payers to verify client eligibility and client payment responsibility including co-pays, deductibles, co-insurance, and/or out of pocket maximums. Assists as needed with follow-up on insurance denials, appeals, and reconsiderations. Assists as needed with all billing tasks and functions related to insurance, grant, and client billing. Responsible for investigating insurance rejected claims and the re-processing of denied claims and/or appeals of denied or underpaid claims. Identify denial patterns, as well as notifying senior management of payment delay issues. Contacts insurance companies regarding outstanding accounts. QUALIFICATIONS REQUIRED: High School Diploma or GED equivalent with combination of education and work experience, required; Bachelor's degree, preferred. Minimum of two (2) years' experience in Substance abuse Billing, Coding and Collections. Knowledge of Third Party payers, billing requirements and reimbursement methods; knowledge of medical terminology. Knowledge of claims reimbursement and collection efforts for the field of Substance Abuse treatment. Relevant computer software and hardware applications proficiency - Word, Excel, PowerPoint, Outlook, Electronic Medical Records, Billing Systems and/or other scheduling applications; KIPU preferred, Collaborate MD SKILLS: Strong communication skills, both written and verbal. Ability to work independently, as well as part of a team. Manage multiple tasks and set priorities. Ability to handle highly sensitive and confidential information. Ability to work in a fast-paced, high-energy environment. Excellent interpersonal and customer-facing skills. Ability to work accurately, with attention to detail.

Vacatia is a leading innovator in the hospitality and vacation ownership industry, dedicated to creating exceptional experiences for travelers, owners, and partners alike. With a portfolio of high-quality resorts and a commitment to service excellence, we provide tailored solutions that redefine vacation ownership. Our collaborative culture empowers our team to drive results, embrace innovation, and shape the industry's future. Join us and be part of a company that values integrity, creativity, and the pursuit of memorable vacation experiences. Position Summary: We are seeking a detail-oriented and results-driven Mortgage Collection Specialist to join our team. This role is responsible for managing delinquent mortgage accounts within our vacation ownership portfolio. The ideal candidate will have excellent communication skills, strong negotiation abilities, and a customer-centric approach to resolving past-due accounts. Key Responsibilities: Contact owners with delinquent mortgage accounts via phone, email, text, and written communication on a daily basis Provide new options to assist customers to bring mortgage accounts current with new modification or pay-off option Negotiate payment plans within established company guidelines. Maintain accurate records of all communications, payment arrangements, and account activity in the CRM system. Educate owners on payment options, terms, and potential consequences of non-payment. Responsible for past due accounts, multi-tasking between different CRM accounts Qualifications: Previous experience in collections, mortgage servicing, or vacation ownership preferred. Strong negotiation and conflict resolution skills. Excellent verbal and written communication abilities. Ability to manage multiple priorities in a fast-paced environment. Proficiency in Microsoft Office and CRM systems. Bilingual skills (Spanish preferred) are a plus. Why Join Vacatia? Competitive compensation and benefits package. Work collaboratively with a dynamic leadership team committed to your growth. Take the opportunity to redefine your career and make a lasting impact on the memories created by our guests and owners.

Responsibilities Post all payments Medicare FL/NC and Commercial EOB's, drop statements when needed while posting, ensure claims have been tagged/BB'd & printed, fix “claim processing errors detail report.” Present Projects: Review & note all M/care's denials before giving to appropriate dept ALL denials from Humana ALL Humana “Custodial” denials ALL HMO denials ALL Medicare's PR-9; 18, CO140 Audit accounts that have open claims - investigate, fix and tag. Do all w/offs on accounts authorized by the Office Manager. Verify that insurance contracts are up to date & paying at correct fee schedule. Monthly statements, including sending all letters and accounts to IC System (Collection Agency). Verify Insurance coverage for providers when out in the field (before office opens). Review HCFA's prior to mailing, ensure that charges are entered correctly, attach correct referrals CC pts & Home pts. Billing: If original claim comes back denied create claim to correct insurance (e.g., pt becomes hospice or is enrolled with a different insurance company, etc.). Review all Medicare EOBs for secondary payments. Enter Secondary Insurance information from Medicare EOB & secondary payment Do all mail pertaining to patients, review all denials fix and resubmit corrected claims commercial & Medicare PR B9's, help in the expedition of certain issues, update address and/or make adjustments to return statements. Past Projects: Vista & Humana - Resubmit all claims that were unpaid but collected 99%. Claims - Over 300 claims never printed sent & 98% got paid. Resubmit any/all Medicare denials listed on the EOB. Document all reconsiderations, ADRs in pt's accounts. Review all denials. Assist Front Office, ensure patients have the correct balance on account. Translate Practice forms from English to Spanish. Become familiar with and abide by all company policies and procedures as set forth by management. Qualifications Minimum of Two (2) Years Experience working in a Healthcare Environment. Minimum education requirement: High School Diploma, or the equivalent.*MUST LIVE IN FLORIDA & WILLING TO COMMUTE TO HEADQUARTERS FOR TRAINING * Note: This is a Remote Position About Us Quality Surgical Management (QSM) is the premier wound care provider since 1991. We are currently seeking to fill a full-time position. This position is for an Insurance Verification/Referral Coordinator. We are looking for someone who is ready to join our team of skilled and dedicated staff. This opportunity is for our Hollywood Beach location at 3800 S Ocean Drive Suite 209 Hollywood FL, 33019 in the Hallmark building. Qualified candidates must be detailed oriented and organized, with a strong sense of communication and work ethics. QSM Health Systems, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We offer a competitive salary and benefits package which includes health insurance and 401(K) upon completion of the 90-day probationary period. Qualified candidates will be contacted to schedule interviews with our management staff.

Exemplifies the Shoes For Crews Path by performing key interactions with customers sales management billing staff and other key personnel to enhance the order to cash process ensuring that payments are collected within the terms of sale via direct customer contact and account monitoring for a portfolio of customers Essential Job Functions Collection of assigned accounts and achieving assigned collection goals Customer contact methods include phone email and specific customer portals Proactively identifies and works with appropriate billing personnel to rectify reconciliation issues where customers claim invoices were not received in the needed manner Act as a liaison between sales customer service billing IT and customers personnel on key collection issues Key Responsibilities and Accountabilities Collect payments to achieve monthlyyearly over 60 day collection goals Responsible for all accounts highest to lowest within assigned portfolio Logs all collection call activity to ensure ease in follow up and reviewfollow up as needed by other AR personnel where needed Provide timely accurate and professional collection updates to aging reports allowing for needed updates for weekly and month end results reporting Provide AR Manager weekly credit hold updates on accounts within assigned range to ensure customers are removed from credit hold as needed Take lead in identifying problem collection accounts and escalating to AR Manager for consideration of placing with an outside collection agency Ensure sales team is advised of any accounts sent to collections Process customer invoice and statement requests Utilize the Web Method Ac hoc reporting tool as necessary to provide requested invoices Assist with uploading invoices to customer portals as necessary Review and reconcile accounts for write off or 3rd party collections placement Answer calls on the AR incoming phone loop and handle issues as received Collect phone credit card payments and forward to cash applications team for processing Send confirmations to customers after processing Process incoming e mails from customers Process return mail items address change e mails and contact change requests Process internal and external Sales Force tickets within the prescribed SLAHandle mid size accounts Handle VIP & top customer accounts Perform related duties as assigned Minimum Requirements Able to work a full time schedule Able to work overtime as needed to meet SLAsAccurate and professional written and verbal communication skills Able to perform in a deadline oriented dynamic environment Demonstrate analytical skills to identify payment trends and take appropriate actionA team player willing to assist when needed to improve existing and over all performance Able to document the results of collection activities and follow up on payment commitments Skills and Abilities NetSuite ExperienceMinimum 5 years business to business collections and account reconciliation experience Able to work independently as well as with a team Detail oriented Excellent problem solving negotiation and written communication skills Good organizational people and multi tasking skills Proficient in Excel and WordEducation High School diploma or GED required Associate degree preferred

Job DescriptionDescription: All Florida Paper is a leading privately-held distributor in the United States, which supplies over 6,000 products throughout 25 countries and across 10 key market sectors, which include education, healthcare, and foodservice, lodging, supermarkets, and janitorial/sanitation, exporting, and redistribution. By far, our most valuable asset is our employees, which is why for over 30 years, they have been the primary focus of our resources. Position Summary: An essential piece in our Accounting department, this role ensures that our customers accounts are healthy and up to date within our systems. This individual's key role is maintaining and fostering relationships with our customers and their financial information within our database by following up on their payments, sending reminder notifications close to their payment due date and assist them with their payment plans as needed. As a business-to-business organization, this position communicates with the Sales team on any updates relating to customer payment plans as necessary. Our goal is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. This is a 100% on-site position. Essential Duties and Responsibilities: Review and analyze customers' A/R aging reports to identify past due accounts. Communicating effectively to the customers by notifying them on any upcoming or past due payment dates. Maintains a complete and accurate record of all collection efforts including any corrective arrangements and places notes on the customer's account in our system. Work directly with the Customer Service Department and Sales Representatives on accounts on hold and those accounts that have pending orders to ship. Serve as liaison between the Accounting Department and our customers regarding the application of payments, credit memos, and account reconciliation matters. Recommend appropriate changes to customers' credit limits, payment terms, and payment plans. Using the best judgement, determine when collection efforts are no longer effective and escalate accordingly to the Credit Manager. Collaborate with the Credit Manager on accounts that must be placed on hold. Communicate with drivers when COD payments are not available at the time of delivery and find the best resolution. Perform all other duties as assigned by the Manager. Adhere to company policies and procedures. Experience: 1-3 years related experience and/or training in collections. Skills: Must be a self-starter with the ability to work independently. Must demonstrate strong interpersonal and collaborative skills. Must demonstrate strong time management skills. Excellent written and verbal communication skills, in both English and Spanish. Strong planning, organizational, and execution skills. Ability to set goals and meet deadlines. Must provide excellent customer service and display a professional attitude to both external and internal customers. Must demonstrate ownership of assigned responsibilities and the ability to get the job done correctly and in a timely manner. Possess a proactive and positive team approach to problem resolution. Able to establish strong working relationships with co-workers and management. Ability to apply common sense understanding to carry out instructions furnished in written and oral form. We have excellent benefits which include: Medical, Dental, and Vision insurance partially sponsored by the company. Company-sponsored Life Insurance and Short-term disability coverage. 401K program with company matching. Paid Holidays. PTO and Vacation. Weekly discretionary bonus - based on productivity. Requirements:

The City of Opa-locka is seeking an innovative and forward-thinking Finance Director with ERP maintenance and implementation, government finance and financial auditing experience to work for a trend-setting city. This opportunity provides great benefits and competitive pay. NATURE OF WORK Varied responsible work in the Finance Department involved in revenue collection to include but not limited to utility billing and collection, customer relations and related duties. Work includes the management of a computerized utility billing system; establishing and maintaining adequate administrative controls and record keeping procedures; coordinating with meter reading and meter service activities; and researching and settling customer complaints or injuries regarding billings. Employees in this class must exercise a high degree of independent judgement and tact in order to communicate effectively with customers. KEY RESPONSIBILITIES · Prepare or assists in the preparation of utility billings, correspondence in reply to customer inquiries or complaints, statical data for city auditors and outside agencies, and related correspondence. · Prepare the information for computer input regarding billings and billing adjustments to accounts. · Research complex utility account transactions to respond to customer inquiries concerning billing, payments and adjustments. · Coordinate with Water Department operations personnel to schedule the meter reading and testing in response to customer inquiries or complaints. · Serve as backup cashier as needed. · Update and maintain customer accounts with payment history, outstanding balances, and any relevant changes. · Maintain financial and other reports related to uncollected charges and collections. · Answer questions and complaints regarding customers' bills within a reasonable time period and professional manner. · Prepares correspondence concerning services, bills and deposits; initiates work orders for water service turn-on and shut-off as well as the removal of other City charges. · May have preliminary discussion with customers regarding: payment schedules and arrangements · Acquire proper authorization for adjustments to water bills when appropriate · Work effectively with employees, supervisors and the general public · Must be able to work independently within the City's policies and procedures · Operate a variety of general office equipment · Perform other duties as assigned. KNOWLEDGE, ABILITIES AND SKILLS. · Considerable knowledge of Federal, State, County, and City laws and regulations applicable or relating to operations of the Revenue Division. · Considerable knowledge of the principles and practices of public and business administration. · Considerable knowledge of office management and records maintenance (particularly as it relates to the billing and collection of utility accounts) · Knowledge of public relations · Ability to exhibit excellent customer service skills in a positive and effective manner · Some knowledge of basic accounting principles and bookkeeping procedures, and practices · Some knowledge of the operation of water, sewerage, and waste collection systems · Knowledge of computer operations · Strong attention to detail and accuracy with numbers · Ability to write short emails, memos, and other types of communications · Ability to treat information with confidentiality · Ability to communicate effectively, verbally and in writing · Ability to prepare daily, weekly, monthly reports on revenue collected, as needed · Ability to utilize independent judgement in making decisions concerning a variety of administrative and customer problems EDUCATION · Bachelor's degree from an accredited college or university with a major in Accounting, Finance or Business. EXPERIENCE AND TRAINING · Three (3) years full-time paid experience in accounting, computer operations, utility billing and collections, customer service or the equivalent · Maintaining taxes and databases associated information · Working with computer systems and Excel spreadsheet experience · Related experience can substitute for education on a year-for-year basis PHYSICAL DEMANDS AND WORKING ENVIRONMENT While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit, reach with hands and arms, and taste or smell. The employee is occasionally required to stand, walk and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to daily use a computer, telephone, and keyboard, type equipment for long periods of time. The noise level in the work environment is usually quiet. Employment At-Will Employees have a work-at-will relationship throughout their employment. This means that employment is for an undefined period. Either the employee or the City OF Opa-Locka, without cause or notice, may terminate it. Equal Employment Opportunity/EEO The City of Opa-Locka is committed to a policy of equal employment opportunity for all employees and applicants. Under this policy, all employees and applicants will be treated fairly and equally, and the City of Opa-Locka will comply with all applicable local, state, and federal employment discrimination laws. These protections extend to all management practices and decisions, including recruitment and hiring, performance appraisals, promotions, termination, training, and career development. selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and clients.