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Collections representative jobs in Saint Louis, MO

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  • Customer Service Representative

    Patient's Choice Medical

    Collections representative job in Saint Louis, MO

    Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package. We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service. Responsibilities Full-time Position - comes with full Benefits Package + Incentives Aptitude to multi task and have a highly self-disciplined work ethic Must be highly organized, focused, and motivated to work in our "St. Louis" office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs. Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant. Require individual to be an excellent communicator. Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow. Work in a collaborative environment where we learn and apply as a team. Qualifications and Compensation EXPERIENCE & EDUCATION Some College Preferred or Experience with Administrative Tasks COMPENSATION Salary is commensurate with experience Medical and Dental - (Full Time) 401K - Company Matching (Full Time) FSA - Flexible Spending Account (Full Time) Vacation and Holidays (Full Time) PC Gains - Profit Sharing We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position. Best regards, Patient's Choice Management
    $27k-35k yearly est. 5d ago
  • Billing Coordinator (Legal) - St. Louis

    Direct Counsel

    Collections representative job in Saint Louis, MO

    Job DescriptionBilling Coordinator (3 Openings) - Denver, Kansas City, St. Louis (Clayton), or Dallas | Hybrid Direct Counsel is representing an Am Law 100 firm seeking three Billing Coordinators to join its growing finance team. These positions are open in the firm's Denver, Kansas City, St. Louis (Clayton), and Dallas offices, offering a hybrid work schedule. The firm is expanding its department following internal restructuring and is seeking detail-oriented, high-performing professionals with strong legal billing experience in a large law firm environment. Position Overview The Billing Coordinator will be responsible for managing high-volume billing processes for a designated group of attorneys, handling approximately 700-1,000 prebills per billing cycle and supporting 25-30 billing attorneys. This role requires precision, professionalism, and a commitment to accuracy and timeliness in all aspects of the billing cycle. Key Responsibilities Prepare, edit, and finalize monthly prebills and invoices in compliance with client billing guidelines. Coordinate with attorneys and administrative staff to ensure accurate time entry and prompt billing. Submit electronic invoices through various e-billing platforms and monitor approvals. Research and resolve billing discrepancies, ensuring adherence to firm and client requirements. Collaborate with the finance team to streamline billing workflows and improve efficiency. Maintain detailed billing records and produce periodic reports as needed. Qualifications Minimum 3 years of legal billing experience in a large law firm setting is required. Experience supporting 25-30 attorneys and managing 700-1,000 prebills per billing cycle. Proficiency with Elite 3E, Aderant, or similar legal billing software. Strong attention to detail, organization, and accuracy in a fast-paced, deadline-driven environment. Excellent communication and problem-solving skills. Demonstrated longevity in previous roles - the firm values candidates seeking long-term career stability. Compensation & Benefits Salary Range: $60,000 - $90,000 (higher end for top performers). Competitive benefits package including medical, dental, vision, life insurance, 401(k) with matching, paid time off, and hybrid work flexibility.
    $60k-90k yearly 19d ago
  • Customer Service Loan and Collections (entry level)

    PH Financial Services

    Collections representative job in Saint Louis, MO

    As a Loan and Collections CSR, you would have a hands-on role in dealing with customers and responsible for completing tasks associated with the branch's daily operations. You will have an active role in meeting all performance goals and metrics for the branch as defined by upper management. To do so, this position requires excellent customer service skills (both over the phone and in person), attention to details and a passion for sales. This position is responsible to help develop, assist, and participate in all marketing and collection efforts. Job responsibilities are expected to be completed in a manner that complies with all federal and state regulations and adheres to company policies, procedures, and practices. After training, you will be expected to recommend and sell our financial products and other services to customers. You should have excellent communication skills to build strong relationships with not only our current customers, but also our potential ones. You will also help aid in executing marketing efforts within the local community to help generate sales and customer growth. While growth is always important, so is collecting and lending in a responsible way. You'll be required to adhere to the Company's policies, procedures and all applicable federal and state regulations. You'll need to have the capabilities to maintain accurate cash controls and ensure company security procedures are executed. You must enter customer and transaction information accurately into the point of sales system and create and maintain accurate customer files with all required documentation. Perform and document collection calls and any other approved collection activities. This position requires standing for long periods of time, lifting and carrying up to 20 lbs. Work may be performed indoors or outdoors as needed. Ability to operate a computer and point of sale system, calculator, copy machine and utilize employers filing system. You will also be responsible for maintaining a clean and welcoming customer environment, to include vacuuming, dusting, cleaning bathrooms and windows with provided cleaning supplies. Qualifications High School diploma or equivalent Previous experience in banking/financial industry, food and hospitality, or sales preferred Eager to learn Incentives At PH Financial Services we enjoy providing a growing number of incentives to our staff each year. We also vow to keep your Health, Safety and Family as our top priority as we are fiercely committed to our employees. Below are just some of our incentives, initiatives and programs which give rewards to our employees for their efforts! Employee Recognition Programs: Every month we recognize top performers across the company and call them out with special recognition and rewards in key areas of performance! Top Sales Rewards Top Growth Rewards Top Compliance & Audit Rewards Top Praise and Review Rewards Bravo Awards for Above & Beyond Service Top Collections Rewards Free Lunch Rewards Employee may also look forward to also receiving the following: Performance Based Annual Reviews and Merit Increase eligibility Company sponsored events (Shrimp boils, Sporting events, Holiday gatherings) Mileage reimbursements for work travel. Access Perks- exclusive membership to daily discounts (travel, restaurants etc.) Birthday Paid Day APPLY NOW to start your journey with PH!
    $33k-40k yearly est. 60d+ ago
  • Collections Specialist - Downtown St. Louis, MO

    Oakwood Systems Group 3.5company rating

    Collections representative job in Saint Louis, MO

    Description Must Have: 5+ years of billing and collections experience in a CPA firm, law firm or professional services firm.Education: Bachelor's degree required.Job Duties: Manage portfolio of client accounts to ensure timely collection of outstanding invoices. Communicate professionally with clients via phone, email, and written correspondence to resolve billing issues and secure payments. Collaborate with Practice Group Leaders and Senior Management on specific practice areas as it relates to their billing and collections initiatives. Evaluate client payment trends and escalate delinquent accounts as necessary. Negotiate terms for settlements and payment plans with delinquent clients. Utilize financial data to identify trends, patterns and opportunities for process improvements. Prepare regular reports on collection performance and trends for senior management. Maintain accurate records of collection activities in the firm's financial systems. Maintain documentation of collection policies and procedures. Provide problem solving assistance and participate in large department projects. Establish and maintain effective working relationships with clients, client facing professionals and staff. Skills Needed: Excellent written and oral communication skills. Strong organization skills. Negotiation skills. Detail-oriented with high degree of accuracy. Excellent analytical and troubleshooting skills. Strong client service skills with the ability to interact with all levels of management. Able to operate in a fast-moving, team-oriented collaborative environment with tight deadlines. Proficient use of financial, accounting and collections systems. Working knowledge of accounting principles, practices and procedures. Ability to exercise discretion and strong judgment when handling confidential information. Working knowledge of CCH Practice Management preferred. Strong working knowledge of Excel and Word. Salary: $67K - $75K (Depending on experience).Status: Must be a US citizen.Benefits: Health, Dental, Vision, 401K, holidays, PTO and many more.
    $67k-75k yearly Auto-Apply 48d ago
  • Senior Collections Specialist

    Talentporte

    Collections representative job in Saint Louis, MO

    Job DescriptionSenior Collections SpecialistPosition: Direct HireLocation: Downtown Saint Louis, MO.Schedule: M - F (8 to 5).Remote: Hybrid (after 6 months).Salary: $67K - $75K (Depending on experience).Status: Must be a US citizen.Benefits: Health, Dental, Vision, 401K, holidays, PTO and many more.Must Have: 5+ years of billing and collections experience in a CPA firm, law firm or professional services firm.Education: Bachelor's degree required.Summary: Our client is seeking to hire a Senior Collections Specialist. In this position, you will play a critical role in managing the firm's accounts receivable portfolio. This position is responsible for the collection of outstanding client invoices, ensuring timely follow-up and resolution of outstanding invoices. The ideal candidate will have strong communication skills and an ability to negotiate effectively.Job Duties: Manage portfolio of client accounts to ensure timely collection of outstanding invoices. Communicate professionally with clients via phone, email, and written correspondence to resolve billing issues and secure payments. Collaborate with Practice Group Leaders and Senior Management on specific practice areas as it relates to their billing and collections initiatives. Evaluate client payment trends and escalate delinquent accounts as necessary. Negotiate terms for settlements and payment plans with delinquent clients. Utilize financial data to identify trends, patterns and opportunities for process improvements. Prepare regular reports on collection performance and trends for senior management. Maintain accurate records of collection activities in the firm's financial systems. Maintain documentation of collection policies and procedures. Provide problem solving assistance and participate in large department projects. Establish and maintain effective working relationships with clients, client facing professionals and staff. Skills Needed: Excellent written and oral communication skills. Strong organization skills. Negotiation skills. Detail-oriented with high degree of accuracy. Excellent analytical and troubleshooting skills. Strong client service skills with the ability to interact with all levels of management. Able to operate in a fast-moving, team-oriented collaborative environment with tight deadlines. Proficient use of financial, accounting and collections systems. Working knowledge of accounting principles, practices and procedures. Ability to exercise discretion and strong judgment when handling confidential information. Working knowledge of CCH Practice Management preferred. Strong working knowledge of Excel and Word.
    $67k-75k yearly 21d ago
  • Collections/Billing Clerk - Part-time

    Franklin County 3.9company rating

    Collections representative job in Union, MO

    NATURE OF WORK Under general supervision provides customer service and assistance to taxpayers in person and over the phones; collects and processes electronic, mailed in, and in person tax payments; documents all payments received. ESSENTIAL FUNCTIONS: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Provides customer service in person. Collects current and delinquent taxes, to include merchant, personal property, levee, and real estate taxes; enters payments into computer system; prepares copies of receipts and unpaid bills; verifies taxpayers' current address and updates database as needed determines tax free eligibility and issues no tax cards as appropriate Issues Merchant licenses and Auctioneer licenses. Answers phones; responds to questions from taxpayers, loan and title companies, and other outside agencies; provides information about taxes to taxpayers Opens and sorts mail; verifies sender addresses and processes payments received. Balances cash drawers daily; runs credit reports; documents amount in each drawer and compares to receipts; prepares deposits slips. Orders and maintains office supplies; schedules office equipment maintenance; creates purchase orders for vendors. Files bankruptcy paperwork with the U.S. Courts; makes payments when funds are received; issues bankruptcy waivers Responds to inquiries from staff, taxpayers, and other agencies. Performs other duties as assigned. WORKING ENVIRONMENT / PHYSICAL DEMANDS: Work is performed in a standard office environment and involves sitting for extended periods of time, standing, walking, bending reaching, and lifting of objects up to 25 pounds. EMPLOYMENT STANDARDS: High School Diploma or GED equivalent; AND two (2) years of general accounting or bookkeeping experience. Depending on area of assignment, a valid Driver's License, Notary Public License, and/or other specialized certifications may be required. Must be bonded by the state of Missouri. KNOWLEDGE AND SKILLS REQUIRED: Knowledge of: Missouri State statutes. Modern office practices and procedures. Accounting principles and practices. Customer service and telephone etiquette and practices. County and department policies and procedures. Skills in: Communicating clearly both verbally and in writing. Maintaining accurate records and filing systems. Establishing and maintaining effective working relationships. Completing mathematical calculations. Operating a computer including standard software, and some specialized software. Utilizing standard office equipment. Handling and documenting money with accuracy.
    $33k-39k yearly est. Auto-Apply 60d+ ago
  • Senior Collector

    Together Credit Union 4.3company rating

    Collections representative job in Saint Louis, MO

    Job Title: Senior Collector Reports To: Collections Manager Positions Supervised: None FLSA Status: Non - Exempt Job Summary: The Senior Collector is responsible for assisting in the administration and execution of collection activities, with primary focus on the Real Estate portfolio, Specialty Queues, and department operations. This role balances effective collection performance with exceptional member service and regulatory compliance. The Senior Collector demonstrates strong judgment, professionalism, and leadership in support of the Credit Union's mission and collection goals. ** This is Hybrid/St. Louis position ** Job Responsibilities Communicate with members by phone and other channels to determine reasons for delinquency and take appropriate action to resolve accounts (including loan modifications, repayment plans, or other workout solutions). Counsel members regarding financial obligations, advising on repayment options, and securing commitments to pay. Perform the duties of a Collector with an emphasis on managing Real Estate delinquency accounts, ensuring all performance targets are achieved through consistent, effective, and compliant collection efforts. Assist in the foreclosure process when necessary, ensuring compliance with internal policies and investor or regulatory guidelines. Maintain expert knowledge of collection timelines and requirements for all real estate loan types, including Portfolio, Fannie Mae, Federal Home Loan Bank, and other third-party participation loans. Manage assigned Specialty Queues, which may include but are not limited to: Active Repossession, 1st Pay Default, Matured Value Plus, and Total Losses. Provide administrative and operational support including managing voicemails, Collection inbox, faxes, Co-op and Member Contact Center emails, Opportunities (Keystone), and DRN tracking. Act as a “second voice” or escalation point for complex member calls and assist team members in resolving difficult cases. Research, respond to, and resolve internal and external inquiries related to collection issues with professionalism, accuracy, and timeliness. Promote a positive and professional relationship between internal teams, external partners, and members, ensuring service delivery and member satisfaction remain top priorities. Provide coaching, mentoring, and training to collection staff to foster continuous learning and performance improvement. Recommend and support process improvements to enhance department efficiency, compliance, and service quality. Demonstrate sound judgment and discretion within the framework of applicable laws, regulations, and Credit Union policies, including CFPB, FDCPA, FCRA, BSA, Patriot Act, and OFAC. Complete other duties, projects, and assignments as required. Maintain regular and consistent attendance and ensure adequate department coverage. Required Qualifications An equivalent combination of education, training, and experience will be considered. High school diploma or equivalent. Three to five years of similar or related experience, preferably within financial services or loan collections. Knowledge, Skills, and Abilities (KSA's) A representation of the knowledge, skills, and abilities necessary to perform this job competently. Strong communication, negotiation, and problem-solving skills. Proven analytical and critical-thinking abilities with keen attention to detail. Proficiency in collection systems, loan servicing platforms, and Microsoft Office applications. Understanding of loan servicing, real estate collections, and regulatory requirements. Ability to manage sensitive and confidential information with discretion. Effective time management and the ability to work independently while contributing to a collaborative team environment. Strong interpersonal skills demonstrating trust, empathy, and diplomacy in sensitive member interactions. Advanced knowledge of collection practices, real estate delinquency management, and applicable regulations. Strong member-service orientation and ability to de-escalate difficult situations. Ability to coach and mentor peers. Technical proficiency in loan servicing and collection software. Strong written and verbal communication skills. Ability to analyze account data and make informed recommendations. Work Environment Environmental or atmospheric conditions commonly associated with the performance of this job's functions. Flexible remote or hybrid (combination of remote & onsite) work environment; requires regular use of online tools, systems, and collaboration platforms Hybrid work environment (combination of remote & onsite); requires regular use of online tools, systems, and collaboration platforms Onsite work environment; requires regular use of online tools, systems, and collaboration platforms General office setting when working onsite Occasional travel to branch locations, vendor sites, or other business-related locations Attendance at offsite meetings, events, or conferences as needed Physical Abilities The physical demands described below are representative of those that must be met by an employee to successfully perform this job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Ability to work at a computer in a stationary position for up to 8 hours per day Ability to occasionally carry light materials (e.g., laptop, presentation materials) Ability to travel for business by car or air and stay in public accommodations as needed Together Credit Union is an Equal Opportunity employer. The Credit Union complies with appropriate federal, state, and local laws and provides equal employment opportunities without regard to race, color, religion, gender, age, sexual orientation, gender identity or expression, national origin, military or veteran status, disability (including pregnancy), genetic information, or any other protected status to all qualified applicants and employees. Together Credit Union is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free work environment.
    $35k-41k yearly est. 34d ago
  • Open Source Collector (Discovery and Collections Specialist - Mid-Level) - NGA-STL

    Masego

    Collections representative job in Saint Louis, MO

    Job Description Language: Russian _________________________________________________________________________________________________ Masego is an award-winning small business that specializes in GEOINT services. As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we recognize and award your hard work. Description We are looking for a Mid-level TS/SCI-cleared Open Source Collector to join our team. Minimum Required Qualifications: 3-5 years' experience conducting open source collection/analysis or geolocating images (handheld photography, videos, etc.) 2/2 DLPT in desired language or equivalent (ILR or ALTA) Course work or 2 years work experience with web browsing tools and advanced searching techniques 3 years experience with Microsoft Office tools Experience directly engaging with partners and customers Experience conducting safe searches (OPSEC) Preferred Qualifications: Experience balancing multiple priorities with differing due dates Experience with coding or building web scraping/crawlers/media veracity tools Knowledge of geospatial technologies Knowledge of DoD/IC databases and services Knowledge of Common Open Source databases and services Familiarity with social media Familiarity with production tracking software Clearance Requirement: Active TS/SCI clearance is required, with a willingness to obtain a polygraph upon request Salary Range: $122,800+ based on ability to meet or exceed stated requirements About Masego Masego Inc. provides expert Geospatial Intelligence Solutions in addition to Activity Based Intelligence (ABI) and GEOINT instructional services. Masego provides expert-level Geospatial Collection Management, Full Motion Video; Human Geography; Information Technology and Cyber; Technical Writing; and ABI, Agile, and other professional training. Masego is a Service-Disabled Veteran-Owned Small Business headquartered in Fredericksburg, Virginia. With high-level expertise and decades of experience, coupled with proven project management systems and top-notch client support, Masego enhances the performance capabilities of the Department of Defense and the intelligence community. Pay and Benefits We seek to provide and take care of our team members. We currently offer Medical, Dental, Vision, 401k, Generous PTO, Referral bonuses, and more! Diversity Masego, Inc. is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all applicable Federal and Virginia State laws, regulations, and executive orders regarding nondiscrimination and affirmative action in its programs and activities. Masego, Inc. does not discriminate on the basis of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Powered by JazzHR uJNNtm1K6Y
    $30k-41k yearly est. 10d ago
  • Collection Representative

    Firstsource 4.0company rating

    Collections representative job in Saint Charles, MO

    Collection Representative - Full-Time, In-Office (Thousand Oaks, CA) Pay: $20 per hour + Monthly Performance Bonus Schedule: Monday-Friday, 7:00 AM-3:30 PM PST American Recovery Service Incorporated (ARSI), a business division of FirstSource Solutions, is a trusted leader in legal debt recovery services for a wide range of original creditor clients. We are seeking a motivated and articulate Collection Representative to join our Thousand Oaks office. This is a full-time, in-office opportunity with competitive pay and performance-based incentives. What You'll Do Handle a high volume of inbound and outbound collection calls with professionalism and empathy. Negotiate payment solutions in accordance with federal, state, and client compliance requirements. Manage and maintain an active inventory of 250+ accounts while meeting monthly collection goals. Utilize collection systems to document activity, schedule follow-ups, and track account progress. Research and verify account details through regulatory and data sources. Participate in training sessions and meetings to support continuous improvement. What We're Looking For Excellent verbal and written communication skills. Strong negotiation and problem-solving abilities. Ability to manage time effectively and stay organized in a fast-paced environment. Previous experience in collections, sales, telemarketing, or a call center is preferred. Must adhere to all state, federal, and client compliance guidelines. Why Join Us Competitive hourly pay ($20/hour) plus monthly performance bonuses. Full-time, Monday-Friday schedule with no weekends. Supportive team environment and ongoing training. Opportunities for career growth and professional development. Equal Opportunity Employer - we value diversity and inclusion. If you are a driven communicator who enjoys achieving goals and helping customers resolve their accounts, we want to hear from you. Apply today to join American Recovery Service Incorporated in Thousand Oaks! The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Firstsource Transaction Services USA, INC. is an equal opportunity employer that does not discriminate on the basis of age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual Orientation, gender identity or any other protected class in accordance with applicable law. It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.
    $20 hourly 60d+ ago
  • Collections Representative

    First Community Credit Union 3.8company rating

    Collections representative job in Chesterfield, MO

    There is an immediate opening in the Collections department for a full-time collector. The ideal candidate will have past experience in collections, be proficient in Microsoft Word and Excel, possess excellent communication and organizational skills and be detail oriented. Job duties would include calling on past accounts and various other tasks.
    $36k-41k yearly est. 21d ago
  • Collections Representative

    C P A Y Staffing Recruiting

    Collections representative job in Chesterfield, MO

    Join Our Dynamic Team as a Collections Specialist! Are you a skilled communicator with a knack for resolving issues and providing excellent customer service? We're looking for a dedicated Collections Specialist to join our team and help us manage customer accounts with professionalism and efficiency. This is your chance to be part of a supportive team in a fast-paced environment where your contributions make a real impact. Why You'll Love Working With Us: Professional Growth: Opportunities for advancement and professional development. Supportive Team: A collaborative and team-oriented workplace. Comprehensive Benefits: Enjoy a range of benefits designed to support your health, well-being, and financial security. Key Responsibilities: Customer Contact: Reach out to customers to collect payments for past-due invoices. Customer Service: Provide exceptional service by answering questions and resolving issues promptly. Report Preparation: Assist in preparing detailed collection reports. Client Communication: Engage with clients about their accounts via phone calls, letters, emails, or text messages. Inquiry Response: Respond to client inquiries with accurate information about their accounts or company services. Debt Collection: Contact delinquent debtors by phone or in person to encourage payment or arrange repayment plans. Account Information: Provide customers with detailed information about their accounts, including payment histories and interest rates. File Review: Examine client files to determine the best strategies for collecting from delinquent accounts. What We're Looking For: Experience: At least 2+ years in business-to-business or corporate collections. Technical Skills: Proficiency in Microsoft Word and Excel. Team Player: Strong communication skills and the ability to work well in a team. Detail-Oriented: Exceptional organizational skills and attention to detail. Professionalism: Maintain a high level of professionalism and customer service while being assertive and results-driven. Multi-Tasker: Ability to prioritize tasks, meet deadlines, and manage multiple responsibilities in a fast-paced environment. Customer Service: Prior experience in corporate collections and customer service is essential. Benefits We Offer: Health Insurance: Comprehensive health coverage to keep you and your family healthy. 401K Plan: Secure your future with our competitive 401K plan. Health Club Membership: Stay fit with our health club benefits. Paid Holidays: Enjoy paid time off on holidays. Vacation Pay: Take time to relax with our generous vacation pay. How to Apply: Ready to take your career to the next level? If you have the skills and experience we're looking for, we want to hear from you! Apply today to join our team and contribute to our success
    $30k-38k yearly est. 60d+ ago
  • Invoice Specialist

    DH Pace 4.3company rating

    Collections representative job in Saint Louis, MO

    Why DH Pace? DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion. Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence. Overhead Door Company of St. Louis™, a DH Pace Company, Inc. is seeking to hire an Invoice Specialist in St. Louis, MO! This is a great opportunity for a detail oriented, organized individual to join a team of dedicated professionals. This role will perform billing functions, such as researching billing history, posting invoices, preparing, and validating billing feeds, performing analysis to determine data errors, and leading the corrections of the data prior to invoicing clients. Job Responsibilities: Ensures excellent customer service through fast and accurate processing of service, communication and coordinating with other departments to resolve inquiries. May mentor or give direction to team members and provide training on best practices. Coordinate with operations team to review Special Pricing Agreement for updates. Track jobs for billing balance and monthly cutoff billing dates, ensuring they are met. Review and analyze monthly reports to identify potential errors and trends; take action to resolve as appropriate. Handle internal and external escalations as necessary. Ability to work overtime as required. Other duties as may be assigned. Job Requirements: Expert attention to detail and great customer service skills. Comfortable working independently and with a team. Prioritize tasks and possess strong analytical skills. Ability to multi-task and work efficiently in a fast-paced environment. Strong Microsoft Office and computer skills. Excellent communication skills. Previous billing experience. Our benefit offerings include: Medical, dental, and vision options: Available on the 1 st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1 st year; 16 days accrued during your 2 nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, and drug screen required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $31k-38k yearly est. Auto-Apply 35d ago
  • Debt Collector

    Blitt and Gaines PC 3.6company rating

    Collections representative job in Saint Louis, MO

    Full-time Description Job Title: Collector Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to join our dynamic Collections team. In this role, you will represent our firm and its clients by managing and recovering past-due accounts while maintaining a professional, respectful, and customer-centric approach. You'll engage directly with consumers and authorized third parties, negotiate payment solutions, and ensure compliance with all relevant regulations. If you're a strong communicator, a skilled negotiator, and thrive in a fast-paced, results-driven environment, we'd love to connect with you. Essential Duties: Manage a high volume of inbound and outbound calls in a fast-paced collections environment Maintain and update assigned accounts within the collections system daily Monitor and respond to client voicemail boxes, documenting and resolving messages promptly Negotiate payment arrangements and settlements in accordance with company and client guidelines Accurately update customer account information and notes Verify and confirm customer account details and banking information Process secure payments and update payment methods as needed Investigate and resolve discrepancies on accounts Communicate professionally with consumers, attorneys, and third-party representatives Ensure adherence to all applicable federal and state laws (e.g., FDCPA) and client/firm compliance policies Assist the team with projects and other departmental tasks assigned Performance Expectations: Performance is measured monthly through scorecards evaluating: Productivity metrics Compliance with regulatory and internal standards Attendance and punctuality Performance is benchmarked against peers with rankings provided. Education/Experience: Previous collections experience required High school diploma required; associate or bachelor's degree preferred Experience in collections, customer service, sales, call centers, or QA is a plus Familiarity with collections software and systems (e.g., CLS, Microsoft Office Suite) Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills/Abilities: Excellent verbal and written communication skills Strong negotiation and problem-solving abilities High attention to detail and organizational skills Professional demeanor with a customer-first attitude Ability to multitask, prioritize, and manage time effectively Self-motivated, accountable, and able to work independently Positive mindset with adaptability and drive to learn Comfortable working in a performance driven, bonus structured environment What We Offer: Competitive base pay Monthly performance-based bonus opportunities Paid Time Off (PTO) and Paid Holidays Comprehensive benefits package: Medical, Dental, Vision, Life Insurance Short-Term Disability 401 (k) retirement plan Profit sharing Professional Growth and Advancement Opportunities Join Our Team At Blitt & Gaines, P.C., we're committed to fostering a supportive, inclusive, and high-performance workplace. If you're looking to build your career in collections while making a meaningful impact, we encourage you to apply today! Salary Description $18-$25
    $32k-39k yearly est. 60d+ ago
  • Collections Specialist

    Robert Half 4.5company rating

    Collections representative job in Saint Louis, MO

    Robert Half is looking for an experienced collections specialist with a strong sense of ownership and attention to detail. If you're interested in building your career as a finance professional as a part of a growing team, contact us today. Your responsibilities in this role · Handle inbound and outbound collections calls · Lead all billing and reporting activities according to deadlines · Handle all vendor inquiries · Maintain and update customer files to ensure data integrity · Call on all past due amounts and record all results in the system · Record all customer payments to the correct reports Please apply online or through our Robert Half app Requirements Qualifications that we're looking for · BS Degree in Accounting, Finance or Business Administration · 2-3 years of prior high volume collections experience · Excellent written/verbal communication and organizational skills · Experience using accounting software Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
    $28k-36k yearly est. 16d ago
  • Collections Analyst

    Gardaworld 3.4company rating

    Collections representative job in Saint Louis, MO

    Join Our Team as a Collections Analyst at GardaWorld Are you ready to take your career to the next level? Join GardaWorld, where we believe in empowering our team members to excel and grow professionally. As a Collections Analyst, you'll dive into a fast-paced, dynamic environment where your attention to detail, organizational skills, and ability to meet deadlines will be key to your success. If you're a motivated individual with a passion for collections and accounting, we want you on our team. Step into a role where your contributions truly matter and help us drive our mission forward. Ready to make an impact? Apply now! What's in it for You * Competitive Salary: $52,000.00 - $54,000.00 / year base, plus bonus eligible * Work Site Location: 100% Onsite at Corporate Office, St. Louis, MO * Set Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. * Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options. * Career Growth: Career growth opportunities at GardaWorld Your Responsibilities * Engage with Customers: Reach out to clients via phone and email, maintaining a professional and friendly demeanor while securing timely payments and addressing any concerns with precision. * Investigate and Resolve Billing Errors: Dive deep into billing discrepancies, using your keen eye for detail to identify issues and quickly initiate corrective actions that get results. * Drive Collection Success: Take charge of your assigned portfolio, proactively reducing past-due amounts and ensuring customers understand the importance of keeping their accounts current. * Master Cash Application Troubleshooting: Spot cash application errors with ease and take swift action to correct them, ensuring accuracy and smooth financial operations. * Navigate Chargebacks Like a Pro: Understand, investigate, and resolve chargeback deductions, ensuring our financials stay in top shape. * Take Ownership of Projects: Tackle various duties and special projects with enthusiasm, continuously improving processes and contributing to the team's overall success. * Be the Solutions Provider: Work collaboratively with customers and internal teams to not just resolve issues but offer valuable solutions, ensuring long-term satisfaction and success. Your Qualifications: * Authorized to work in the United States * Able to pass an extensive screening process * Prior business-to-business collections experience OR a four-year business degree (accounting, finance, business administration, or related) Your Skills and Competencies: Competencies: * Attention to Detail * Organization * Problem-Solving * Communication * Time Management * Customer Service Orientation * Basic Accounting Principles / Financial Acumen * Relationship Management * Adaptability Ideal Skills, Characteristics, & Experiences * Prior business-to-business (B2B) collections experience OR a four-year business degree * Detail-oriented and highly organized * A proactive self-starter * Strong communication skills with colleagues, clients and other stakeholders * Ability to problem solve and create reasonable solutions * Comfortable working with various computer programs (ERP Systems, Microsoft Office Suite, Customer Accounting Portals) GardaWorld: Make the World a Safer Place In the United States, GardaWorld Security remains the only guarding security company Certified by Great Place to Work. This could be more than a job - 26% of our corporate employees started as frontline workers. GardaWorld Security is a global champion in sophisticated and tailored security solutions, employer and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry. It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment. Qualifications Education
    $52k-54k yearly 4d ago
  • Billing Specialist-Days

    Gateway Regional Medical Center 4.3company rating

    Collections representative job in Granite City, IL

    Job Description We are Gateway Regional Medical Center Our mission is to provide compassionate, high-quality healthcare services to our community, promoting wellness and healing through innovative treatments, advanced technology, and a dedicated team of professionals. We are committed to fostering a culture of respect, integrity, and excellence, ensuring that every patient receives personalized care in a safe and nurturing environment. Together, we strive to enhance the health and well-being of those we serve and to be a trusted partner in their journey to better health. Position Overview: Billing Specialists are responsible for reviewing and contacting patients for prior balances. Review insurance eligibility to make sure claims are sent to the appropriate payer. Monitoring outstanding accounts and reviewing for accuracy and completeness. Completed timely and accurate billing for designated payer class ensuring all claims are submitted within the two day benchmark of receipt. Monitors outstanding accounts and works denied claims. Completes Refunds. Understands edits and reports. Receives and answers billing related inquiries. Completes other tasks as assigned by Manager. Specifics: -Position: Billing Specialist -Department: Business Office -Location: Gateway Regional Medical Center 2100 Madison Ave. Granite City, IL 62040 * Not Remote* -Position Status: Full-time -Work Schedule: Days, 40hrs/wk Monday-Friday Education Qualifications: Required: High School Graduate or equivalent Experience Qualifications: Minimum 2-years Medicaid billing experience in an acute care facility Working knowledge of Common Procedural Terminology (CPT) and ICD10 Codes Working knowledge of Federal, State, and Commercial billing guidelines Ability to handle multiple tasks simultaneously and concentrate in a busy environment Ability to use common computer system and business software Company Benefits: Competitive salary and performance-based incentives Comprehensive health, dental, and vision insurance plans. Click Benefits Guide to see all available Retirement savings plan with employer matching Vacation time and holiday pay Shift differentials Supportive and inclusive work environment Pay Range: The pay range for this position is $16.20 - 24.30 per hour. Disclaimer: Pay is determined based on various factors, including education level, years of experience, relevant certifications, and specific skills related to the position. The final compensation package will be discussed with Human Resources to ensure fairness and alignment with the candidate's qualifications.
    $16.2-24.3 hourly 10d ago
  • Collection Representative

    Auto Repair Network

    Collections representative job in Wentzville, MO

    Seeking dedicated and enthusiastic individuals to join our team in the collections department at Auto Repair Network in Wentzville, MO, US. Responsibilities include coordinating debt repayments, offering guidance, and addressing customer inquiries. Looking for Collections Representatives with a strong drive, excellent communication skills, and problem-solving abilities. Join a dynamic team that provides a stimulating and financially rewarding environment. Apply now for this full-time opportunity in our rapidly expanding call center. Benefits: Comprehensive paid training program. Competitive starting compensation of $14 per hour with additional commission and bonus incentives. Health, vision, and dental insurance coverage available As a Collection Representative, your duties include: TASK: Making Outbound Calls to Current Customers about outstanding accounts. TASK: Assisting customers with general inquiries, making payments, and general questions regarding their Vehicle Service Contracts and also Home Warranty accounts. TASK: Ensure all efforts are made to help existing customers stay current with their VSC and Home warranty. PURPOSE: Maintaining a good relationship with our customers by keeping accounts current to avoid any delays in the claims process Previous collections experience desired *not required*, as training provided . Major plus if in the VSC Industry or Home Warranty Industry, An active Motor Vehicle Extended Service Contract Producer License from the State of Missouri will be needed. *not required to have prior to employment* Easy process - we will help you get licensed if not already . Professional communication, telephone skills, and computer skills Maintain a positive, proactive attitude. works well with others. Demonstrates strong interpersonal skills, and ability to work well with others. Able to handle multiple tasks simultaneously and efficiently.
    $14 hourly 60d+ ago
  • Call Collection Specialist

    RNR Tire Express

    Collections representative job in Fairview Heights, IL

    We are seeking a motivated and organized Call Collection Specialist to manage past-due accounts within our rent-to-own tire and wheel business. The specialist will actively contact customers to arrange payments, negotiate solutions, and coordinate merchandise returns while ensuring adherence to company policies and maintaining high levels of customer satisfaction. This is an office-based role with no field visits required. Key Responsibilities: Customer Contact & Collections: Proactively contact past-due customers via phone to arrange payments, resolve delinquencies, or coordinate merchandise returns. Negotiate payment plans and work toward mutually beneficial resolutions while following company policies and compliance guidelines. Handle customer inquiries and provide clear, professional, and empathetic communication. Escalate complex or sensitive customer issues to the Account Management Supervisor as needed. Account Management & Reporting: Maintain accurate records of customer interactions, payment arrangements, and account activity in the company CRM system. Monitor account status and provide feedback to supervisors regarding trends, challenges, and opportunities for improvement. Follow up consistently to ensure past-due accounts are managed effectively and collection goals are met. Operational Compliance: Adhere to all company policies, procedures, and regulatory requirements, including federal and state debt collection laws (e.g., FDCPA). Support team initiatives to improve efficiency, collections processes, and customer outcomes. Performance Goals: Achieve or exceed individual collection targets. Maintain high standards of customer service and professionalism in every interaction. Contribute to a productive and collaborative team environment. Qualifications:Experience: 1-2 years of experience in collections, account management, or customer service, preferably in a rent-to-own, retail, or financial services environment. Skills: Strong communication and negotiation skills. Ability to handle challenging customer interactions with professionalism and empathy. Basic proficiency with CRM software, Microsoft Office, and data tracking for performance metrics. Strong organizational and time-management abilities. Education: High school diploma or equivalent required; associate's or bachelor's degree in business, finance, or related field preferred. Other Requirements: Knowledge of debt collection regulations (e.g., FDCPA) is a plus. Ability to work in an office setting with occasional after-hours calls if necessary. Must comply with drug-free workplace program and pass pre-employment drug screen and background checks.
    $30k-39k yearly est. 15d ago
  • Open Source Collector (Discovery and Collections Specialist - Mid-Level) - NGA-STL

    Masego

    Collections representative job in Saint Louis, MO

    Language: Russian _________________________________________________________________________________________________ Masego is an award-winning small business that specializes in GEOINT services. As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we recognize and award your hard work. Description We are looking for a Mid-level TS/SCI-cleared Open Source Collector to join our team. Minimum Required Qualifications: 3-5 years' experience conducting open source collection/analysis or geolocating images (handheld photography, videos, etc.) 2/2 DLPT in desired language or equivalent (ILR or ALTA) Course work or 2 years work experience with web browsing tools and advanced searching techniques 3 years experience with Microsoft Office tools Experience directly engaging with partners and customers Experience conducting safe searches (OPSEC) Preferred Qualifications: Experience balancing multiple priorities with differing due dates Experience with coding or building web scraping/crawlers/media veracity tools Knowledge of geospatial technologies Knowledge of DoD/IC databases and services Knowledge of Common Open Source databases and services Familiarity with social media Familiarity with production tracking software Clearance Requirement: Active TS/SCI clearance is required, with a willingness to obtain a polygraph upon request Salary Range: $122,800+ based on ability to meet or exceed stated requirements About Masego Masego Inc. provides expert Geospatial Intelligence Solutions in addition to Activity Based Intelligence (ABI) and GEOINT instructional services. Masego provides expert-level Geospatial Collection Management, Full Motion Video; Human Geography; Information Technology and Cyber; Technical Writing; and ABI, Agile, and other professional training. Masego is a Service-Disabled Veteran-Owned Small Business headquartered in Fredericksburg, Virginia. With high-level expertise and decades of experience, coupled with proven project management systems and top-notch client support, Masego enhances the performance capabilities of the Department of Defense and the intelligence community. Pay and Benefits We seek to provide and take care of our team members. We currently offer Medical, Dental, Vision, 401k, Generous PTO, Referral bonuses, and more! Diversity Masego, Inc. is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all applicable Federal and Virginia State laws, regulations, and executive orders regarding nondiscrimination and affirmative action in its programs and activities. Masego, Inc. does not discriminate on the basis of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status.
    $30k-41k yearly est. Auto-Apply 60d+ ago
  • Invoice Specialist

    DH Pace 4.3company rating

    Collections representative job in Saint Louis, MO

    Job Description Why DH Pace? DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion. Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence. Overhead Door Company of St. Louis™, a DH Pace Company, Inc. is seeking to hire an Invoice Specialist in St. Louis, MO! This is a great opportunity for a detail oriented, organized individual to join a team of dedicated professionals. This role will perform billing functions, such as researching billing history, posting invoices, preparing, and validating billing feeds, performing analysis to determine data errors, and leading the corrections of the data prior to invoicing clients. Job Responsibilities: Ensures excellent customer service through fast and accurate processing of service, communication and coordinating with other departments to resolve inquiries. May mentor or give direction to team members and provide training on best practices. Coordinate with operations team to review Special Pricing Agreement for updates. Track jobs for billing balance and monthly cutoff billing dates, ensuring they are met. Review and analyze monthly reports to identify potential errors and trends; take action to resolve as appropriate. Handle internal and external escalations as necessary. Ability to work overtime as required. Other duties as may be assigned. Job Requirements: Expert attention to detail and great customer service skills. Comfortable working independently and with a team. Prioritize tasks and possess strong analytical skills. Ability to multi-task and work efficiently in a fast-paced environment. Strong Microsoft Office and computer skills. Excellent communication skills. Previous billing experience. Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, and drug screen required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $31k-38k yearly est. 6d ago

Learn more about collections representative jobs

How much does a collections representative earn in Saint Louis, MO?

The average collections representative in Saint Louis, MO earns between $26,000 and $42,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.

Average collections representative salary in Saint Louis, MO

$33,000
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