How to hire a community health representative

How to hire a community health representative, step by step

Here's a step-by-step community health representative hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a community health representative job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new community health representative
• Step 8: Go through the hiring process checklist

What does a community health representative do?

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1. Identify your hiring needs

   Before you post your community health representative job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a community health representative for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A community health representative's background is also an important factor in determining whether they'll be a good fit for the position. For example, community health representatives from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   Here's a comparison of community health representative salaries for various roles:

   Type of Community Health Representative	Description	Hourly rate
   Community Health Representative	Health educators teach people about behaviors that promote wellness. They develop and implement strategies to improve the health of individuals and communities... Show more	$12-23
   Outreach Worker	An outreach worker is responsible for supporting community events and relief efforts to assist citizens with their needs, providing them resources, and facilitating lifestyle programs. Outreach workers coordinate with participants, suppliers, and sponsors for funding and promotions... Show more	$13-23
   Health Outreach Worker	Community health workers are health care professionals who are responsible for assisting individuals and communities in adopting health behaviors by outreaching health organizations to implement health programs. These health workers are required to provide basic health care services and perform basic diagnostic procedures such as screening of blood pressure, breast cancer, or communicable disease... Show more	$12-19

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Patients
   • Medicaid
   • Community Health
   • Community Outreach
   • Health Education
   • Data Entry
   • Blood Pressure
   • Social Work
   • Health Insurance
   • PowerPoint
   • Community Events
   • Community Organizations
   • Phone Calls

   Check all skills

   Responsibilities:

   • Manage and maintain the content of digital and social media platforms including Facebook, twitter, YouTube, LinkedIn.
   • Mail out Medicare Medicaid publications to customers.
   • Mentore students preparing to apply to college outside of Rwanda.
   • Serve youth who have been discharge from correctional facilities, residential treatment centers and treatment foster care.
   • Assist prospects with scheduling a home visit, having a local agent meet prospect to discuss details regarding Medicare plans.
   • Provide explanation of benefits while maintaining confidentiality following HIPAA regulations.

   More community health representative duties

3. Make a budget

   Including a salary range in your community health representative job description is one of the best ways to attract top talent. A community health representative can vary based on:

   • Location. For example, community health representatives' average salary in texas is 44% less than in new hampshire.
   • Seniority. Entry-level community health representatives 49% less than senior-level community health representatives.
   • Certifications. A community health representative with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a community health representative's salary.

   Average community health representative salary

   $35,410yearly

   $17.02 hourly rate

   ---

   Entry-level community health representative salary

   $25,000 yearly salary

   Updated December 21, 2025

   Average community health representative salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Nevada	$47,255	$23
   2	Michigan	$46,104	$22
   3	California	$45,959	$22
   4	Massachusetts	$45,454	$22
   5	New York	$45,357	$22
   6	Illinois	$44,066	$21
   7	Washington	$43,389	$21
   8	Oregon	$42,928	$21
   9	Minnesota	$42,297	$20
   10	New Jersey	$41,984	$20
   11	Colorado	$41,196	$20
   12	Wisconsin	$41,066	$20
   13	Pennsylvania	$39,813	$19
   14	Indiana	$37,668	$18
   15	Arizona	$35,527	$17
   16	Missouri	$35,252	$17
   17	Florida	$34,148	$16
   18	Ohio	$33,610	$16
   19	Louisiana	$32,391	$16
   20	Mississippi	$31,607	$15

   Average community health representative salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	IBM	$54,059	$25.99
   2	Boston Medical Center	$53,327	$25.64	10
   3	University of California-Berkeley	$50,427	$24.24	1
   4	Medtronic	$48,741	$23.43
   5	Michigan State University	$47,266	$22.72	10
   6	MDU Resources	$47,195	$22.69
   7	BlueCross BlueShield of South Carolina	$45,360	$21.81	2
   8	Harris Health System	$45,104	$21.68	1
   9	Dean Health Plan	$44,115	$21.21
   10	Centene	$43,930	$21.12	28
   11	State Bar of Michigan	$43,892	$21.10	1
   12	Streamline	$43,036	$20.69
   13	Fairview Health Services	$42,856	$20.60	8
   14	Minnesota State Fair	$42,227	$20.30	1
   15	HealthTrust	$41,728	$20.06	4
   16	J.F. Shea Co	$41,640	$20.02	2
   17	Community Health Network	$41,563	$19.98	51
   18	Jackson Physician Search	$40,656	$19.55
   19	AdventHealth	$39,788	$19.13	32
   20	Indian Health Service	$39,266	$18.88	11

4. Writing a community health representative job description

   A good community health representative job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a community health representative job description:

   Community health representative job description example

   You could be the one who changes everything for our 26 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility.
   
   Position Purpose: Responsible for delivering of a range of activities for individuals who are enrolled in the health plan for Medicaid or and Medicare in order to impact individual health outcomes and provide assistance to the clinical team of nurses and social workers. Activities include, but are not limited to outreach, community education, informal guidance and member support.Educate, coach and support members to understand disease prevention and achieve good health outcomes, including diabetes, high blood pressure, mental health, substance use, etc.
   
   Participate in coordination and resolution of medical and non-medical needs, including appointment tracking, documentation of member information, referrals and follow up, facilitating transportation to services, etc.
   
   Participate in meetings with external providers and community organizations to build partnerships for our members to be able to leverage member care services. Provide key information to providers for improving members care based on member’s home environment and communities.
   
   Conduct non-clinical general health assessments in order to refer members to appropriate services, resolve concerns on member’s behalf, and gather information for medical providers and staff working within the organization.
   
   Conduct non-medical assessments such as home safety, assessment of the community/environment resources, transportation, employment, and others to be able to refer to appropriate services, resolve concerns on member’s behalf, and gather information for medical providers in staff working within our organization.
   
   Coordinate and implement community events such as baby showers, health fairs, and other health education events.
   
   Conduct telephonic and in-person outreach to locate individuals and families in the community who are hard to reach.
   
   Work with other community health workers internally and externally to share best practices, strengthen education and outreach.
   
   Participate in large scale community assessments including resource mapping, community surveys, and community meetings to discuss findings and resolutions to key member concerns.
   Make frequent visits to individual homes and community organizations. Education/Experience: High school diploma or equivalent. 2+ years of community health, social work, social services, community advocacy, community outreach, member services, or education, experience. Understanding of the community in designated region through shared experiences or strong desire to help people in vulnerable communities. Bilingual skills preferred.
   
   Licenses/Certifications: Valid driver’s license and proof of insurance. Community Health Worker Training/Certification must be successfully completed within 15 weeks of hire date. Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right community health representative for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your community health representative job on Zippia to find and recruit community health representative candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with community health representative candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new community health representative

   Once you've found the community health representative candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   After that, you can create an onboarding schedule for a new community health representative. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a community health representative?