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Leader jobs at Community Health Systems - 30 jobs

  • ICU Supervisor

    Community Health System 4.5company rating

    Leader job at Community Health Systems

    Schedule: Week 1, Monday-Friday 3p-11p; Week 2, Monday-Thursday 1p-11p. The Supervisor, ICU ensures the delivery of high-quality, patient-centered care by overseeing the daily operations and staffing of the Intensive Care Unit (ICU). This role provides leadership to the nursing team, promotes adherence to evidence-based practices, and supports the development of strategies to improve patient outcomes, enhance efficiency, and elevate the patient experience. The Supervisor ensures compliance with organizational policies and regulatory standards while fostering a culture of accountability and excellence. Essential Functions * Oversees the daily operations and staffing of the ICU, ensuring optimal resource allocation and adherence to standards of care. * Promotes evidence-based practices and quality improvement initiatives to enhance patient safety and clinical outcomes. * Provides leadership to the nursing team, instilling accountability for delivering consistent, high-quality patient interactions and experiences. * Reviews patient feedback and operational metrics to identify areas for improvement, implementing strategies to elevate satisfaction and care delivery. * Manages patient admissions, discharges, and transfers to ensure efficient throughput and continuity of care. * Provides coaching, feedback, and professional development opportunities for staff, addressing training needs and supporting team performance. * Collaborates with interdisciplinary teams to resolve operational challenges and improve care coordination. * Performs other duties as assigned. * Maintains regular and reliable attendance. * Complies with all policies and standards. Leadership Responsibilities * Supervision and Staff Management * Supervises, trains and oversees departmental staff. * Schedules employees to ensure effective use of resources. Consults with Manager or Director on staffing issues. * Assists with and contributes to performance evaluations and goal setting. * Strategic Planning and Financial Oversight * Assists in managing departmental budget ensuring cost-effective operations while maintain high quality service. * Monitors expenditures, ensuring cost-effective delivery of services. * May contribute to evaluation and implementation of new technologies to enhance operational efficiency. * May contribute to development of departmental policies, procedures and protocols. * Quality Assurance and Regulatory Compliance * Ensures compliance with all relevant regulatory bodies. * May participate in audits, inspections and accreditation processes as applicable. * Follows established quality control practices to ensure accuracy, consistency and safety. * Collaboration and Communication * Works closely with leadership teams to coordinate and improve service delivery. * Stays up-to-date with industry advancements, new technologies, and regulatory changes. * Staff Responsibilities * May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job. Qualifications * Associate Degree or higher preferred * 1-2 years of related experience in the profession required * 1-2 years of previous leadership experience preferred Knowledge, Skills and Abilities * Strong leadership, organizational, and communication skills. * Ability to collaborate with interdisciplinary teams and manage cross-functional relationships. * Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement. * Communicate effectively with leadership, team members, and stakeholders. * Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines. * Problem-solving and critical thinking skills. * In depth knowledge of industry best practices and regulatory compliance (if applicable). * Strong organizational and time management skills. * Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools. Licenses and Certifications * RN - Registered Nurse - State Licensure and/or Compact State Licensure required * BCLS - Basic Life Support required * ACLS - Advanced Cardiac Life Support required
    $33k-47k yearly est. 60d+ ago
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  • Claims Operations Lead

    HCA Healthcare 4.5company rating

    Nashville, TN jobs

    *** This role prefers candidates local to California and/or Pacific Time Zone*** Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Claims Operations Lead today with Work from Home. **Benefits** Work from Home offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (********************************************************************** **_Note: Eligibility for benefits may vary by location._** Come join our team as a Claims Operations Lead. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today! **Job Summary and Qualifications** The **Claims Operations Lead** position's primary function is to support the unit in work distribution and accurate adjudication of claims. In addition, the position is responsible for training and providing direction to Claims Examiners and Audit Research personnel. **DUTIES INCLUDE BUT NOT LIMITED TO:** Adjudicates and distributes work assignments including complex claims, resolving all system edits and audits for hard copy and electronic claims in accordance with policy. Works directly with Health Plans and external vendors to resolve claims issues. Coordinates necessary workflows for verification of referral and payment on non- participating provider claims. Resolves provider and eligibility issues relating to received claims. Processes high dollar claims in accordance with procedures. Identifies potential system programming issues and assists with resolution. Performs any necessary system testing for implementation of new processes within the -400. Provides technical support and training for claims processors and claims examiners. Provides staff with any and all internal communications regarding workflows/changes. Recognizes and appropriately routes claims for carved out services according to health plan contracts. Understands health plan contracts, provider pricing, member eligibility, referral authorization procedures, benefit plans and capitation arrangements and processes claims using this knowledge. Understands general ledger accounts and posting of claims information to the appropriate accounts. Generates daily reports, assigns work, maintains weekly on hand reports Monitors performance and claims processing times to ensure compliance with performance standards. Perform other duties as assigned **KNOWLEDGE, SKILLS AND ABILITIES: This position requires the following minimum requirements:** Ability to communicate well with supervisors and co-workers. Knowledge of medical terminology. Knowledge of Department of Managed Health Care (DMHC), and Centers for Medicare and Medicaid Services (CMS) requirements. Knowledge of ICD-9, ICD-10, CPT, HCPCS, and revenue coding. Ability to analyze claim issues and "trouble shoot" claims problems. Ability to act as a resource and/or trainer for claims processors and claims examiners. Technical competence with claims processing software. Supervisory skills in claims processing. Ability to work in a high volume, production-oriented environment. Detail oriented with an ability to sit for extended periods of time. Ability to work under demanding performance standards for production and quality. Ability to understand, implement and train complex claim procedures. **EDUCATION:** High school diploma or equivalent. **EXPERIENCE:** Three years of experience processing claims, with at least two years of claims examiner experience. Physician Services Group (*********************************************************** is skilled in physician employment, practice and urgent care operations. We are experts in hospitalist integration, and graduate medical education. We lead more than 1,300 physician practices and 170+ urgent care centers. We are HCA Healthcare's graduate medical education leader. We provide direction for over 260 exceptional resident and fellowship programs. We focus on carrying out value-added solutions. These solutions help physicians deliver patient-centered healthcare. We support HCA Healthcare's commitment to the care and improvement of human life. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Claims Operations Lead opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!** We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $74k-96k yearly est. 41d ago
  • Claims Operations Lead

    HCA 4.5company rating

    Nashville, TN jobs

    * This role prefers candidates local to California and/or Pacific Time Zone* Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Claims Operations Lead today with Work from Home. Benefits Work from Home offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: * Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. * Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. * Free counseling services and resources for emotional, physical and financial wellbeing * 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) * Employee Stock Purchase Plan with 10% off HCA Healthcare stock * Family support through fertility and family building benefits with Progyny and adoption assistance. * Referral services for child, elder and pet care, home and auto repair, event planning and more * Consumer discounts through Abenity and Consumer Discounts * Retirement readiness, rollover assistance services and preferred banking partnerships * Education assistance (tuition, student loan, certification support, dependent scholarships) * Colleague recognition program * Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) * Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Come join our team as a Claims Operations Lead. We care for our community! Just last year, HCA Healthcare and our colleagues donated 13.8 million dollars to charitable organizations. Apply Today! Job Summary and Qualifications The Claims Operations Lead position's primary function is to support the unit in work distribution and accurate adjudication of claims. In addition, the position is responsible for training and providing direction to Claims Examiners and Audit Research personnel. DUTIES INCLUDE BUT NOT LIMITED TO: Adjudicates and distributes work assignments including complex claims, resolving all system edits and audits for hard copy and electronic claims in accordance with policy. Works directly with Health Plans and external vendors to resolve claims issues. Coordinates necessary workflows for verification of referral and payment on non- participating provider claims. Resolves provider and eligibility issues relating to received claims. Processes high dollar claims in accordance with procedures. Identifies potential system programming issues and assists with resolution. Performs any necessary system testing for implementation of new processes within the -400. Provides technical support and training for claims processors and claims examiners. Provides staff with any and all internal communications regarding workflows/changes. Recognizes and appropriately routes claims for carved out services according to health plan contracts. Understands health plan contracts, provider pricing, member eligibility, referral authorization procedures, benefit plans and capitation arrangements and processes claims using this knowledge. Understands general ledger accounts and posting of claims information to the appropriate accounts. Generates daily reports, assigns work, maintains weekly on hand reports Monitors performance and claims processing times to ensure compliance with performance standards. Perform other duties as assigned KNOWLEDGE, SKILLS AND ABILITIES: This position requires the following minimum requirements: Ability to communicate well with supervisors and co-workers. Knowledge of medical terminology. Knowledge of Department of Managed Health Care (DMHC), and Centers for Medicare and Medicaid Services (CMS) requirements. Knowledge of ICD-9, ICD-10, CPT, HCPCS, and revenue coding. Ability to analyze claim issues and "trouble shoot" claims problems. Ability to act as a resource and/or trainer for claims processors and claims examiners. Technical competence with claims processing software. Supervisory skills in claims processing. Ability to work in a high volume, production-oriented environment. Detail oriented with an ability to sit for extended periods of time. Ability to work under demanding performance standards for production and quality. Ability to understand, implement and train complex claim procedures. EDUCATION: High school diploma or equivalent. EXPERIENCE: Three years of experience processing claims, with at least two years of claims examiner experience. Physician Services Group is skilled in physician employment, practice and urgent care operations. We are experts in hospitalist integration, and graduate medical education. We lead more than 1,300 physician practices and 170+ urgent care centers. We are HCA Healthcare's graduate medical education leader. We provide direction for over 260 exceptional resident and fellowship programs. We focus on carrying out value-added solutions. These solutions help physicians deliver patient-centered healthcare. We support HCA Healthcares commitment to the care and improvement of human life. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "The great hospitals will always put the patient and the patients family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Claims Operations Lead opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $74k-96k yearly est. 13d ago
  • Sector Lead - State Government

    Health Management Associates 4.8company rating

    Remote

    Shape the Future of State Government Solutions with HMA Are you ready to lead transformative strategies for state agencies and public sector programs? As Sector Lead - State Government, you'll define and execute HMA's growth strategy in the state and government space-partnering with key officials and decision-makers to deliver innovative solutions that address complex policy, operational, and technology challenges. This high-impact leadership role combines strategic business development with internal collaboration, aligning marketing, sales, and delivery teams to expand market share and reinforce HMA's reputation as a trusted advisor to state governments. You'll drive thought leadership, foster executive relationships, and position HMA at the forefront of public sector modernization and health and human services transformation. If you thrive on building partnerships, influencing policy, and leading growth in a dynamic government landscape, this is your opportunity to make a lasting impact. The ideal candidate will have at least 10 years of experience shaping and executing growth strategies within the state and public sector market. This leader will be part of our Growth Office and requires significant experience partnering with practices and services lines to identify opportunities for consulting and advisory services. Specific expectations and responsibilities are outlined below. Job Summary The Sector Lead is responsible for driving HMA's business growth, visibility and market leadership within an assigned sector. This individual will develop and execute the sector business plan, align enterprise resources to support market pursuits, and lead direct client engagement and business development efforts. The Sector Lead serves as a strategic and business development leader, ensuring HMA's offerings, thought leadership, and brand prominence are effectively represented with the industry. Responsibilities Work Performed and Job Requirements Strategic Planning and Market Leadership Develop and implement the sector business plan and corresponding execution and marketing strategies aligned with HMA's overall growth objectives. Monitor market trends, client needs, and competitive positioning to inform business priorities and opportunities. Maintain HMA's thought leadership and market prominence with the assigned sector through publications, speaking engagements, and active participation in professional associations. Market Development and Pursuit Coordination Coordinate market pursuits across the enterprise, ensuring collaboration among business units, practice leaders, and sellers to maximize client opportunities. Ensure sales teams have the tools, materials, and support needed to successfully position and sell HMA's services within the sector. Lead development of sector-focused marketing collateral, case studies, and client presentations. Client Engagement and Sales Execution Maintain personal visibility and credibility within the sector, leveraging deep subject matter expertise to build client trust and advance relationships. Lead direct selling efforts to key clients and prospects, achieving or exceeding sales goals. Represent HMA at industry conferences, trade shows, and networking events to promote capabilities and expand market presence. Partner with internal teams to ensure client satisfaction and high-quality delivery of services. Leadership and Collaboration Serve as a sector ambassador within HMA, fostering collaboration, knowledge sharing, and alignment across practices. Provide coaching and mentoring to pursuit teams and emerging business developers within the sector. Collaborate with marketing, communications, and service delivery leaders to align business develop efforts with client solutions and HMA strategy. All other duties as assigned. Qualifications Education/Training Minimum of a bachelor's degree in business, life sciences, public health, or a related field; however, we welcome candidates with significant, directly relevant work experience in place of a formal degree. Experience Minimum of 10+ years of experience in business development, client relationship management, or sector leadership within a professional services or consulting environment. Proven track record of developing and executing business plans and achieving measurable sales growth. Strong subject matter expertise and credibility within the assigned sector. Excellent communication, presentation, and leadership skills along with demonstrated ability to lead cross-functional teams and influence without direct authority. Knowledge, Skills and Abilities Deep knowledge of the assigned industry sector, market dynamics, and competitive landscape. Strong understanding of business planning, market strategy, and go-to-market execution. Strong understanding of at least one of HMA's functional areas of expertise (actuarial services, healthcare policy and regulatory strategy, healthcare delivery and operations) Proven business development and relationship management skills Excellent strategic thinking, communication, and presentation abilities Demonstrated leadership and collaboration skills to drive cross-functional initiatives. Ability to analyze market data and translate insights into actional business plans. Ability to adapt strategies and priorities in response to changing market conditions. Core Competencies Strategic Execution - Drives strategic priorities through cross-functional leadership and accountability Resource Allocation - Anticipates long-term resource needs and aligns allocation with business growth Results Orientation - Leads teams to exceed performance expectations through continuous improvement and accountability Opportunity Development: Builds and advances new client opportunities by identifying needs, designing solutions, and supporting pursuit efforts. Develops professional networks and leverages relationships for new leads. Anticipates client challenges and translates them into consulting solutions. Leads pursuit activities, proposal sections, and pricing strategies. Strategic Positioning: Aligns expertise and market knowledge to strengthen the firm's relevance and differentiation within the sector. Analyzes trends and policy shifts to identify growth potential. Partners with Marketing, Strategy, and Thought Leadership to develop sector insights. Contributes to thought leadership, panels, or publications. Pursuit Leadership: Leads proposals and pursuit efforts that align with client goals and firm capabilities. Shapes pursuit strategy, proposal content, and pricing approaches. Coordinates contributions across internal teams and SMEs. Delivers compelling presentations and follow-up communications. EEO Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) #LI-DM Additional Info The Sector Lead - State Government is responsible for developing and executing the firm's growth strategy within the state and public sector market, focusing on agencies, departments, and programs that shape health, human services, infrastructure, and workforce systems. This role drives market engagement, fosters relationships with key state officials and decision-makers, and positions the firm as a trusted partner in solving complex policy, operational, and technology challenges facing state governments. The Sector Lead- State Government partners across the enterprise to ensure strong market engagement, coordinate pursuits, develop thought leadership, and expand the firm's presence in the state government sector. This individual combine's state government expertise with strong business development and leadership skills to grow revenue and enhance the firm's visibility and credibility in the state government space. Specific Responsibilities Business Development (30-50%) Lead development and execution of the State Government sector business plan, including, coordinating business development approaches with local HMA leaders, targeting opportunities with state buyers, and ensuring a robust market awareness of HMA's offerings. Build and maintain trusted relationships with state officials, procurement leaders, associations, and policy influencers to identify emerging opportunities. Lead and participate in capture and pursuit efforts, including RFP strategy, proposal development, and bid/no-bid decisions. Coordinate firmwide state government outreach on priority business development initiatives. Engage in direct outreach to key accounts, attend state and regional conferences (e.g., NASCIO, NGA, NASBO), and represent the firm at government forums. Support business developers and consultants in positioning firm capabilities to address client needs in policy, operations, technology, and transformation. Drive brand recognition and thought leadership within the state and local government marketplace. Internal Seller Coordination Across the Firm (25%) Educate and align internal teams on the State Government sector strategy, trends, and procurement landscape. Ensure local HMA leaders and sellers have current sector materials, proposal content, and case studies tailored to government audiences. Collaborate with practice leaders to align services with client needs, identify partnership opportunities, and address capability gaps. Facilitate internal coordination for complex, multi-state opportunities requiring cross-functional collaboration. Marketing Plan Execution (15%) Lead execution of the State Government marketing and engagement plan, including thought leadership, event participation, and public sector campaigns. Oversee creation of government-specific collateral, white papers, and success stories that demonstrate the firm's impact and value. Partner with marketing and communications to amplify visibility through strategic sponsorships, conference participation, and digital outreach. Management Reporting and Business Plan Development (10%) Develop and maintain the annual State Government business plan, tracking pipeline progress, win rates, and sector performance. Report regularly to leadership on revenue performance, market trends, opportunities, and risks. Provide insight into budget cycles, procurement trends, and legislative developments affecting client engagement. Recommend strategic adjustments to enhance competitiveness and market penetration. Preferred Expertise and Knowledge Significant experience in the state or local government sector, with a focus on consulting, business development, or policy/program management. Deep understanding of state agency operations, including budgeting, procurement, and policy implementation processes. Proven success leading large-scale pursuits or contracts within the government market. Familiarity with government procurement processes (RFPs, RFIs, cooperative contracts, and master agreements). Established network of relationships with state officials, association leaders, and key influencers. Strong knowledge of public sector priorities, such as digital modernization, health and human services transformation, workforce development, and fiscal management. Demonstrated ability to navigate political environments and adapt strategies to varying state contexts. Recognized thought leader or subject matter expert in public sector consulting or related disciplines. Performance Emphasis Success in this State Government sector is measured through: Pipeline growth Sales and revenue growth Margin expansion Positive client feedback scores
    $28k-47k yearly est. Auto-Apply 9d ago
  • Sector Lead - Health Plans

    Health Management Associates 4.8company rating

    Remote

    Lead the Future of Health Plan Strategy at HMA Are you ready to shape the next era of healthcare transformation? As Sector Lead - Health Plans, you'll drive HMA's growth in the health insurance and managed care market-spanning commercial, Medicare, and Medicaid segments. This is a high-impact leadership role where your deep industry expertise and strategic vision will position HMA as the trusted advisor to payer organizations. You'll spearhead market expansion, forge executive-level relationships, and deliver innovative solutions to tackle operational, regulatory, and market challenges. Working across practices and service lines, you'll align marketing, sales, and delivery teams to strengthen HMA's brand and accelerate success in a rapidly evolving healthcare landscape. If you thrive on building partnerships, influencing decision-makers, and leading transformative strategies, this is your opportunity to make a measurable impact. The ideal candidate will have at least 10 years of experience shaping and executing growth strategies within the health insurance and managed care market. This leader will be part of our Growth Office and should have strong experience partnering with practices and services lines to identify opportunities for HMA's consulting and advisory services. Specific expectations and responsibilities are outlined below. Job Summary The Sector Lead is responsible for driving HMA's business growth, visibility and market leadership within an assigned sector. This individual will develop and execute the sector business plan, align enterprise resources to support market pursuits, and lead direct client engagement and business development efforts. The Sector Lead serves as a strategic and business development leader, ensuring HMA's offerings, thought leadership, and brand prominence are effectively represented with the industry. Responsibilities Work Performed and Job Requirements Strategic Planning and Market Leadership Develop and implement the sector business plan and corresponding execution and marketing strategies aligned with HMA's overall growth objectives. Monitor market trends, client needs, and competitive positioning to inform business priorities and opportunities. Maintain HMA's thought leadership and market prominence with the assigned sector through publications, speaking engagements, and active participation in professional associations. Market Development and Pursuit Coordination Coordinate market pursuits across the enterprise, ensuring collaboration among business units, practice leaders, and sellers to maximize client opportunities. Ensure sales teams have the tools, materials, and support needed to successfully position and sell HMA's services within the sector. Lead development of sector-focused marketing collateral, case studies, and client presentations. Client Engagement and Sales Execution Maintain personal visibility and credibility within the sector, leveraging deep subject matter expertise to build client trust and advance relationships. Lead direct selling efforts to key clients and prospects, achieving or exceeding sales goals. Represent HMA at industry conferences, trade shows, and networking events to promote capabilities and expand market presence. Partner with internal teams to ensure client satisfaction and high-quality delivery of services. Leadership and Collaboration Serve as a sector ambassador within HMA, fostering collaboration, knowledge sharing, and alignment across practices. Provide coaching and mentoring to pursuit teams and emerging business developers within the sector. Collaborate with marketing, communications, and service delivery leaders to align business develop efforts with client solutions and HMA strategy. All other duties as assigned. Qualifications Education/Training Minimum of a bachelor's degree in business, life sciences, public health, or a related field; however, we welcome candidates with significant, directly relevant work experience in place of a formal degree. Experience Minimum of 10+ years of experience in business development, client relationship management, or sector leadership within a professional services or consulting environment. Proven track record of developing and executing business plans and achieving measurable sales growth. Strong subject matter expertise and credibility within the assigned sector. Excellent communication, presentation, and leadership skills along with demonstrated ability to lead cross-functional teams and influence without direct authority. Knowledge, Skills and Abilities Deep knowledge of the assigned industry sector, market dynamics, and competitive landscape. Strong understanding of business planning, market strategy, and go-to-market execution. Strong understanding of at least one of HMA's functional areas of expertise (actuarial services, healthcare policy and regulatory strategy, healthcare delivery and operations) Proven business development and relationship management skills Excellent strategic thinking, communication, and presentation abilities Demonstrated leadership and collaboration skills to drive cross-functional initiatives. Ability to analyze market data and translate insights into actional business plans. Ability to adapt strategies and priorities in response to changing market conditions. Core Competencies Strategic Execution - Drives strategic priorities through cross-functional leadership and accountability Resource Allocation - Anticipates long-term resource needs and aligns allocation with business growth Results Orientation - Leads teams to exceed performance expectations through continuous improvement and accountability Opportunity Development: Builds and advances new client opportunities by identifying needs, designing solutions, and supporting pursuit efforts. Develops professional networks and leverages relationships for new leads. Anticipates client challenges and translates them into consulting solutions. Leads pursuit activities, proposal sections, and pricing strategies. Strategic Positioning: Aligns expertise and market knowledge to strengthen the firm's relevance and differentiation within the sector. Analyzes trends and policy shifts to identify growth potential. Partners with Marketing, Strategy, and Thought Leadership to develop sector insights. Contributes to thought leadership, panels, or publications. Pursuit Leadership: Leads proposals and pursuit efforts that align with client goals and firm capabilities. Shapes pursuit strategy, proposal content, and pricing approaches. Coordinates contributions across internal teams and SMEs. Delivers compelling presentations and follow-up communications. EEO Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) #LI-DM Additional Info The Sector Lead - Health Plans is responsible for shaping and executing HMA's growth strategy within the health insurance and managed care market, including commercial, Medicare, and Medicaid segments. This leader drives the firm's presence and credibility across payer organizations by leveraging deep industry expertise, strong client relationships, and strategic insight. The Sector Lead - Health Plans partners across practices and service lines to position HMA as a trusted advisor to health plan clients, delivering innovative solutions that address operational, regulatory, and market challenges. This role combines external business development with internal coordination-ensuring alignment of marketing, sales, and delivery teams to grow market share, expand relationships with health plan clients, and reinforce HMA's brand as a leader in healthcare transformation. Specific Responsibilities Business Development (50%) Develop and execute a sector growth strategy targeting key segments within health plans, including commercial, Medicare Advantage, and Medicaid lines of business. Engage directly with executive leaders at payer organizations to identify opportunities aligned with the firm's consulting and advisory services. Build and maintain a network of industry contacts and alliances to enhance the firm's visibility and pipeline. Support proposal development and participate in key sales pursuits, offering industry insights and client-specific strategy. Lead personal outreach efforts and represent the firm at payer conferences, industry summits, and association events (e.g., AHIP, HCAA). Support business developers and consultants in developing sector-relevant client entry points and thought leadership content. Coordinate firmwide health plan outreach on priority business development initiatives. Internal Seller Coordination Across the Firm (25%) Educate internal teams on the Health Plans sector strategy, priorities, and competitive positioning. Collaborate with practice and service line leaders to identify and align offerings to client demand within the health plan space. Ensure all business developers and client leads have sector-specific materials and client intelligence for use in outreach and proposals. Identify gaps in capabilities or services relevant to payer clients and assist with planning strategic initiatives to strengthen offerings. Coordinate pipeline development, pursuit strategies, and resource alignment across the enterprise. Marketing Plan Execution (15%) Lead execution of the Health Plans sector marketing plan, ensuring integration of firm-wide campaigns, thought leadership, and digital presence. Oversee development of case studies, client success stories, and industry insights that demonstrate value to health plan clients. Partner with marketing and communications to manage the firm's participation in industry events and speaking engagements. Champion the firm's brand visibility within the health plan market and ensure consistent messaging across materials. Management Reporting and Business Plan Development (10%) Develop and maintain the annual Health Plans business plan, including revenue goals, client targets, and market initiatives. Track and report on sales performance, pipeline metrics, and market trends to leadership. Provide strategic recommendations to refine service offerings and enhance competitiveness. Support forecasting and performance reviews aligned with firm goals and sector outcomes. Preferred Expertise and Knowledge Extensive experience in the health insurance or managed care sector, ideally within commercial, Medicare, and/or Medicaid markets. Proven success in business development, client relationship management, or strategic consulting for payer organizations. Strong knowledge of payer operations, regulatory environment, and emerging industry trends, such as value-based care and digital transformation. Experience engaging with health plan executives and influencing decision-making at the senior leadership level. Demonstrated ability to develop and execute market growth strategies within complex, matrixed organizations. Familiarity with payer technology, analytics, and performance improvement initiatives. Performance Emphasis Success in the Health Plans sector is measured through: Pipeline growth Sales and revenue growth Margin expansion Positive client feedback scores
    $28k-47k yearly est. Auto-Apply 9d ago
  • Sector Lead - Providers

    Health Management Associates 4.8company rating

    Remote

    Drive Growth and Innovation in the Provider Market with HMA Are you ready to lead transformative strategies for hospitals, health systems, and physician groups? As Sector Lead - Providers, you'll define and execute HMA's growth strategy in the provider space-partnering with C-suite leaders and industry influencers to deliver solutions that address today's most pressing challenges in care delivery, financial performance, and operational excellence. This high-impact role combines strategic business development with internal collaboration, aligning marketing, sales, and delivery teams to expand market share and reinforce HMA's reputation as a trusted advisor to healthcare providers. You'll shape the firm's presence in the provider community through thought leadership, executive engagement, and innovative approaches that drive measurable results. If you thrive on building relationships, influencing decision-makers, and leading growth in a dynamic healthcare landscape, this is your opportunity to make a lasting impact. The ideal candidate will have at least 10 years of experience shaping and executing growth strategies within the healthcare provider sector. This leader will be part of our Growth Office and should have significant experience partnering with practices and services lines to identify opportunities for consulting and advisory services. Specific expectations and responsibilities are outlined below. Job Summary The Sector Lead is responsible for driving HMA's business growth, visibility and market leadership within an assigned sector. This individual will develop and execute the sector business plan, align enterprise resources to support market pursuits, and lead direct client engagement and business development efforts. The Sector Lead serves as a strategic and business development leader, ensuring HMA's offerings, thought leadership, and brand prominence are effectively represented with the industry. Responsibilities Work Performed and Job Requirements Strategic Planning and Market Leadership Develop and implement the sector business plan and corresponding execution and marketing strategies aligned with HMA's overall growth objectives. Monitor market trends, client needs, and competitive positioning to inform business priorities and opportunities. Maintain HMA's thought leadership and market prominence with the assigned sector through publications, speaking engagements, and active participation in professional associations. Market Development and Pursuit Coordination Coordinate market pursuits across the enterprise, ensuring collaboration among business units, practice leaders, and sellers to maximize client opportunities. Ensure sales teams have the tools, materials, and support needed to successfully position and sell HMA's services within the sector. Lead development of sector-focused marketing collateral, case studies, and client presentations. Client Engagement and Sales Execution Maintain personal visibility and credibility within the sector, leveraging deep subject matter expertise to build client trust and advance relationships. Lead direct selling efforts to key clients and prospects, achieving or exceeding sales goals. Represent HMA at industry conferences, trade shows, and networking events to promote capabilities and expand market presence. Partner with internal teams to ensure client satisfaction and high-quality delivery of services. Leadership and Collaboration Serve as a sector ambassador within HMA, fostering collaboration, knowledge sharing, and alignment across practices. Provide coaching and mentoring to pursuit teams and emerging business developers within the sector. Collaborate with marketing, communications, and service delivery leaders to align business develop efforts with client solutions and HMA strategy. All other duties as assigned. Qualifications Education/Training Minimum of a bachelor's degree in business, life sciences, public health, or a related field; however, we welcome candidates with significant, directly relevant work experience in place of a formal degree. Experience Minimum of 10+ years of experience in business development, client relationship management, or sector leadership within a professional services or consulting environment. Proven track record of developing and executing business plans and achieving measurable sales growth. Strong subject matter expertise and credibility within the assigned sector. Excellent communication, presentation, and leadership skills along with demonstrated ability to lead cross-functional teams and influence without direct authority. Knowledge, Skills and Abilities Deep knowledge of the assigned industry sector, market dynamics, and competitive landscape. Strong understanding of business planning, market strategy, and go-to-market execution. Strong understanding of at least one of HMA's functional areas of expertise (actuarial services, healthcare policy and regulatory strategy, healthcare delivery and operations) Proven business development and relationship management skills Excellent strategic thinking, communication, and presentation abilities Demonstrated leadership and collaboration skills to drive cross-functional initiatives. Ability to analyze market data and translate insights into actional business plans. Ability to adapt strategies and priorities in response to changing market conditions. Core Competencies Strategic Execution - Drives strategic priorities through cross-functional leadership and accountability Resource Allocation - Anticipates long-term resource needs and aligns allocation with business growth Results Orientation - Leads teams to exceed performance expectations through continuous improvement and accountability Opportunity Development: Builds and advances new client opportunities by identifying needs, designing solutions, and supporting pursuit efforts. Develops professional networks and leverages relationships for new leads. Anticipates client challenges and translates them into consulting solutions. Leads pursuit activities, proposal sections, and pricing strategies. Strategic Positioning: Aligns expertise and market knowledge to strengthen the firm's relevance and differentiation within the sector. Analyzes trends and policy shifts to identify growth potential. Partners with Marketing, Strategy, and Thought Leadership to develop sector insights. Contributes to thought leadership, panels, or publications. Pursuit Leadership: Leads proposals and pursuit efforts that align with client goals and firm capabilities. Shapes pursuit strategy, proposal content, and pricing approaches. Coordinates contributions across internal teams and SMEs. Delivers compelling presentations and follow-up communications. EEO Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) #LI-DM Additional Info The Sector Lead - Providers is responsible for defining and executing the firm's business growth strategy within the healthcare provider sector, including hospitals, health systems, physician groups, integrated delivery networks, and other providers. This leader leverages deep knowledge of provider sector to drive provider revenue growth across the breadth of HMA's services. The Sector Lead- Providers partners across practices to align business development, marketing, and delivery teams in pursuit of high-impact opportunities. They maintain a strong market presence, build executive relationships, and ensure the firm's brand and expertise remain visible and respected across the provider community. Specific Responsibilities Business Development (50%) Develop and execute the Provider sector business plan, targeting health systems, hospitals, physician enterprises, and other providers. Engage directly with C-suite and senior leaders (e.g., CEOs, CFOs, COOs, CMOs, CHROs, CIOs) to identify opportunities and address client challenges. Build trusted relationships with key provider organizations, associations, and alliances to expand the firm's reach and reputation. Coordinate firmwide provider outreach on priority business development initiatives. Support pursuit efforts, advise on proposals, and conduct personal outreach to strategic accounts. Drive the firm's brand recognition and visibility through speaking engagements, thought leadership, and participation in healthcare industry forums (e.g., AHA, HFMA, SHSMD, ACHE). Partner with internal business developers to connect consultants and practice leaders to client opportunities aligned with strategic priorities. Internal Seller Coordination Across the Firm (25%) Educate internal teams on the Provider sector strategy, trends, and market priorities, ensuring alignment across business units. Coordinate enterprise-wide pursuits, connecting resources and subject matter experts to strengthen proposals and client solutions. Ensure sellers and consultants have up-to-date sector collateral, pitch decks, and case studies relevant to provider clients. Identify service or capability gaps and assist with the development of strategic initiatives to address them. Foster collaboration across practices (e.g., Actuarial, Policy & Strategy, and Delivery & Operations) to deliver integrated client value. Marketing Plan Execution (15%) Lead execution of the Provider sector marketing and engagement plan, aligning efforts with the firm's overall healthcare growth strategy. Guide the development of client-facing collateral, thought leadership, and industry insights highlighting the firm's value to provider clients. Partner with marketing and communications teams to elevate the firm's presence through speaking engagements, industry publications, and digital campaigns. Promote internal visibility of market trends and successes to encourage firmwide engagement and knowledge sharing. Management Reporting and Business Plan Development (10%) Develop and update the annual Provider sector business plan, including revenue targets, key accounts, and strategic initiatives. Track performance metrics, sales progress, and pipeline development; provide updates to leadership and practice heads. Monitor industry developments, regulatory changes, and competitive movements affecting the provider landscape. Provide data-driven insights and recommendations to guide strategic decision-making and future growth. Preferred Expertise and Knowledge Extensive experience in the healthcare provider sector, including hospitals, health systems, or physician groups. Proven success in business development or client leadership roles within healthcare consulting, advisory, or vendor organizations. Deep understanding of provider operations, financial performance, and care delivery models, including value-based care and clinical transformation. Familiarity with provider market trends and the policy environment. Established relationships with health system executives and industry associations (e.g., AHA, HFMA, ACHE). Demonstrated ability to translate complex challenges into actionable solutions that align with client and firm priorities. Recognized as a thought leader or subject matter expert within the healthcare provider community. Performance Emphasis Success in the Provider area is measured through: Pipeline growth Sales and revenue growth Margin expansion Positive client feedback scores
    $28k-47k yearly est. Auto-Apply 9d ago
  • Cryptographic Governance Lead

    Centene 4.5company rating

    Remote

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Leads the Cryptographic Governance Program within Enterprise Privacy and Security Risk Management (EPSRM). Provides subject matter expertise to IT and Cybersecurity capability owners who are responsible for implementing the solutions. Works with capability owners, ensuring that cryptographic controls are effectively implemented to protect sensitive data and ensure compliance with regulatory and contractual obligations. Design, implement and operationalize the Cryptographic Governance Program, including identifying any staffing needs. Analyze monitoring and assessments to identify weaknesses and vulnerabilities; collaborate with capability owners to address root causes. Develop and maintain cryptographic policies and standards aligned with industry and regulatory requirements (e.g., encryption, key lifecycle management, certificate management, etc.). Define and track KPI's and metrics to assess risk and maturity; communicate findings to leadership and stakeholders. Monitor industry trends and regulatory changes; communicate relevant developments to internal stakeholders. Identify emerging and deprecated cryptographic algorithms, coordinate transition planning with impacted teams. Maintain expertise in relevant frameworks and standards (e.g. NIST 800-53, FIPS 140). Ensure timely remediation of identified weaknesses; assist in removing blockers as needed. Document and maintain governance processes and procedures. Develop and promote an enterprise cryptographic strategy and use cases for both on-premises and cloud environments. Collaborate with capability owners (e.g., security engineering, operations, IT infrastructure, application teams (to ensure solutions meet internal standards. Provide guidance on cryptographic techniques such as hashing, key combinations, and digital signatures to ensure data confidentiality and integrity. Define requirements for encryption tools and platforms (e.g., AWS KMS, Azure Key Vault, HSMs, and TLS infrastructure). Performs other duties as assigned. Complies with all policies and standards. Education/Experience: Bachelor's Degree Cybersecurity, Mathematics, Cryptography or related field required Master's Degree Cybersecurity, Mathematics, Cryptography or related field preferred 5+ years Cryptographic governance or related cybersecurity roles required Deep understanding of cryptographic algorithms, standards, and protocols (e.g., AES, RSA, TLS) required Proven experience with PKI, key lifecycle management, and encryption across cloud, on-prem, and hybrid environments required Knowledge of data security platforms such as Splunk, Varonis, and the Thales suite of tools required Experience in large, complex organizations and/or healthcare preferred Licenses/Certifications: CISSP Certified Information Systems Security Professional preferred Certified Security Software Lifecycle Professional preferred Certified Cloud Security Professional preferred Pay Range: $107,700.00 - $199,300.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
    $107.7k-199.3k yearly Auto-Apply 15d ago
  • Patient Account Lead Representative - Remote

    Tenet Healthcare Corporation 4.5company rating

    Frisco, TX jobs

    Responsible for providing assistance, coaching and training to staff members, including new hires. They support and assist the Team, the Supervisor and Management with complex inventory and issue resolution. Responsible for all aspects of the billing, follow up and collection activity for payers that are Supplemental to Medicare. May maintain a large dollar inventory desk or complex accounts as well as serve as just-in-time staffing, working inventory for team members that may be absent or backlogged. May assist in special projects as assigned my management, including acting as a point of contact for internal operational questions. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Responsible for all aspects of insurance follow up and collections, including making telephone calls, accessing payer websites. May maintain a large dollar inventory desk as well as serve as just-in-time staffing, working inventory for team members that may be absent or backlogged. Effectively resolve complex or aged inventory, including payment research, payment recoups with minimal or no assistance necessary. Accurately and thoroughly document the pertinent collection activity performed. Review the account information and necessary system applications to determine the next appropriate work activity. Verify claims adjudication utilizing appropriate resources and applications. Initiate telephone or letter contact to patients to obtain additional information as needed. Perform appropriate billing functions, including manual re-bills as well as electronic submission to payers. Edit claims to meet and satisfy billing compliance guidelines for electronic submission. Manage and maintain desk inventory, complete reports, and resolve high priority and aged inventory. Proactively identify issues or trending and provide suggestions for resolution. * Provide assistance, coaching and training to staff members, including new hires. Provide enhanced training and assist staff with techniques to increase production, quality and collections. Participate in the new hire peer interviewing process. Assist in special projects assigned by management. * Participate and attend meetings, training seminars and in-services to develop job knowledge. Attend various conference calls, webinars or advanced training to provide assistance to the team members. Respond timely to emails and telephone messages from the staff, management and the client. Effectively communicate issues to management, including payer, system or escalated account issues as well as develop solutions. FINANCIAL RESPONSIBILITY (specify Revenue/Budget/Expense): $2.5 million R&D Budget KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Very good written and verbal communication skills * Strong interpersonal skills * Advanced technical skills including PC and MS Outlook * Advanced knowledge of UB-04 and Explanation of Benefits (EOB) interpretation * Advanced knowledge of CPT and ICD-9 codes * Advanced knowledge of insurance billing, collections and insurance terminology Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. * High school diploma or equivalent education * 3-6 years experience in Medical/Hospital Insurance related collections PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Office/Teamwork Environment As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost, and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step! Compensation and Benefit Information Compensation * Pay: $20.51 - $30.77 per hour. Compensation depends on location, qualifications, and experience. * Position may be eligible for a signing bonus for qualified new hires, subject to employment status. * Conifer observed holidays receive time and a half. Benefits Conifer offers the following benefits, subject to employment status: * Medical, dental, vision, disability, and life insurance * Paid time off (vacation & sick leave) - min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked. * 401k with up to 6% employer match * 10 paid holidays per year * Health savings accounts, healthcare & dependent flexible spending accounts * Employee Assistance program, Employee discount program * Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. * For Colorado employees, Conifer offers paid leave in accordance with Colorado's Healthy Families and Workplaces Act. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: ***************************** The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. **********
    $20.5-30.8 hourly 6d ago
  • Patient Account Lead Representative - Remote

    Tenet Healthcare Corporation 4.5company rating

    Frisco, TX jobs

    Responsible for providing assistance, coaching and training to staff members, including new hires. They support and assist the Team, the Supervisor and Management with complex inventory and issue resolution. Responsible for all aspects of the billing, follow up and collection activity for payers that are Supplemental to Medicare. May maintain a large dollar inventory desk or complex accounts as well as serve as just-in-time staffing, working inventory for team members that may be absent or backlogged. May assist in special projects as assigned my management, including acting as a point of contact for internal operational questions. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Responsible for all aspects of insurance follow up and collections, including making telephone calls, accessing payer websites. May maintain a large dollar inventory desk as well as serve as just-in-time staffing, working inventory for team members that may be absent or backlogged. Effectively resolve complex or aged inventory, including payment research, payment recoups with minimal or no assistance necessary. Accurately and thoroughly document the pertinent collection activity performed. Review the account information and necessary system applications to determine the next appropriate work activity. Verify claims adjudication utilizing appropriate resources and applications. Initiate telephone or letter contact to patients to obtain additional information as needed. Perform appropriate billing functions, including manual re-bills as well as electronic submission to payers. Edit claims to meet and satisfy billing compliance guidelines for electronic submission. Manage and maintain desk inventory, complete reports, and resolve high priority and aged inventory. Proactively identify issues or trending and provide suggestions for resolution. * Provide assistance, coaching and training to staff members, including new hires. Provide enhanced training and assist staff with techniques to increase production, quality and collections. Participate in the new hire peer interviewing process. Assist in special projects assigned by management. * Participate and attend meetings, training seminars and in-services to develop job knowledge. Attend various conference calls, webinars or advanced training to provide assistance to the team members. Respond timely to emails and telephone messages from the staff, management and the client. Effectively communicate issues to management, including payer, system or escalated account issues as well as develop solutions. FINANCIAL RESPONSIBILITY (specify Revenue/Budget/Expense): $2.5 million R&D Budget KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Very good written and verbal communication skills * Strong interpersonal skills * Advanced technical skills including PC and MS Outlook * Advanced knowledge of UB-04 and Explanation of Benefits (EOB) interpretation * Advanced knowledge of CPT and ICD-9 codes * Advanced knowledge of insurance billing, collections and insurance terminology Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. * High school diploma or equivalent education * 3-6 years experience in Medical/Hospital Insurance related collections PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Office/Teamwork Environment As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost, and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step! Compensation and Benefit Information Compensation * Pay: $20.51 - $30.77 per hour. Compensation depends on location, qualifications, and experience. * Position may be eligible for a signing bonus for qualified new hires, subject to employment status. * Conifer observed holidays receive time and a half. Benefits Conifer offers the following benefits, subject to employment status: * Medical, dental, vision, disability, and life insurance * Paid time off (vacation & sick leave) - min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked. * 401k with up to 6% employer match * 10 paid holidays per year * Health savings accounts, healthcare & dependent flexible spending accounts * Employee Assistance program, Employee discount program * Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. * For Colorado employees, Conifer offers paid leave in accordance with Colorado's Healthy Families and Workplaces Act. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: ***************************** The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. **********
    $20.5-30.8 hourly 13d ago
  • Imaging Supervisor, Acute

    Lifepoint Hospitals 4.1company rating

    Florence, AL jobs

    Imaging Supervisor, North Alabama Medical Center Job Type: Full-Time Your experience matters North Alabama Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an Imaging Supervisor joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. North Alabama Medical Center is a 263 bed facility offering the community's only open heart surgery site, a complete line of women's and children's services and a complete line of medical and imaging services. We are a Certified Chest Pain center and recognized as a Primary Stroke Center of Excellence by the American Heart/American Stroke Association. North Alabama Medical Center's 24-hour emergency department serves as the primary referral center for major trauma cases in Northwest Alabama. Where We Are: No matter what type of things you're interested in, we have things of interest for you. Florence, AL is a vibrant area with walkable streets and plenty of inspiring things to do. Spend your days getting to know the local community by exploring our shops, restaurants, and historical How you'll contribute An Imaging Supervisor who excels in this role: * To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation. * Determines, coordinates and supervises daily staffing assignments and levels. * Provides direction, orientation, training, coaching, and mentoring to staff. Performs or assists with performance evaluations and disciplinary actions. * Assesses and ensures quality of services delivered and facilitates staff development programs. Ensures staff compliance with departmental and organizational policies, procedures, and protocols. * Performs staff responsibilities as needed to fulfill required service levels. * Leads the handling and resolution of complex issues and complaints. * Regular and reliable attendance. * Perform other duties as assigned. Additional Information: * Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors. * Access to and/or works with sensitive and/or confidential information. * Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices. Supervisory Responsibilities: Lead the work of others who perform essentially the same work. May set priorities, schedule and review work, but have no responsibility to hire, terminate, review performance and/or make pay decisions. Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: * Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. * Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. * Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. * Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). * Professional Development: Ongoing learning and career advancement opportunities. What we're looking for Applicants should have a current state accredited radiology technology certification (ARRT). Additional requirements include: Education: Associates degree in Radiology - preferred Certifications: ARRT, BLS Connect with a Recruiter Not ready to complete an application, or have questions? Please contact Traci Earnhart by emailing ********************************** EEOC Statement North Alabama Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
    $52k-70k yearly est. Easy Apply 9d ago
  • Shift Lead

    Walgreens 4.4company rating

    Dothan, AL jobs

    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries. Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. Models and delivers a distinctive and delightful customer experience. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Responsible for holding store keys to open and close without management as necessary. Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries. Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids. Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package). Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions. Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations. Assist with ensuring the Outdate program is followed with team members. Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame. Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested. Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Assist at Pharmacy out window as requested. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Responsible for bag checks of team members before leaving the store. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager. Communications Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present. Reports disciplinary issues and customer complaints to management. One year of prior leadership, supervisory, or retail key holder work experience. Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Prefer the knowledge of store inventory control. We will consider employment of qualified applicants with arrest and conviction records. Obtains and maintains valid PTCB certification or pharmacy license as required by state. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $22k-27k yearly est. 8d ago
  • Shift Lead

    Walgreens 4.4company rating

    Montgomery, AL jobs

    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries. Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. Models and delivers a distinctive and delightful customer experience. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Responsible for holding store keys to open and close without management as necessary. Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries. Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids. Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package). Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions. Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations. Assist with ensuring the Outdate program is followed with team members. Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame. Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested. Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Assist at Pharmacy out window as requested. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Responsible for bag checks of team members before leaving the store. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager. Communications Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present. Reports disciplinary issues and customer complaints to management. One year of prior leadership, supervisory, or retail key holder work experience. Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Prefer the knowledge of store inventory control. We will consider employment of qualified applicants with arrest and conviction records. Obtains and maintains valid PTCB certification or pharmacy license as required by state. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $23k-27k yearly est. 9d ago
  • Shift Lead

    Walgreens 4.4company rating

    Hoover, AL jobs

    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries. Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. Models and delivers a distinctive and delightful customer experience. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Responsible for holding store keys to open and close without management as necessary. Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries. Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids. Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package). Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions. Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations. Assist with ensuring the Outdate program is followed with team members. Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame. Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested. Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Assist at Pharmacy out window as requested. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Responsible for bag checks of team members before leaving the store. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager. Communications Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present. Reports disciplinary issues and customer complaints to management. One year of prior leadership, supervisory, or retail key holder work experience. Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Prefer the knowledge of store inventory control. We will consider employment of qualified applicants with arrest and conviction records. Obtains and maintains valid PTCB certification or pharmacy license as required by state. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $23k-27k yearly est. 16d ago
  • ICU Supervisor

    Community Health Systems 4.5company rating

    Leader job at Community Health Systems

    Schedule: Week 1, Monday-Friday 3p-11p; Week 2, Monday-Thursday 1p-11p. The Supervisor, ICU ensures the delivery of high-quality, patient-centered care by overseeing the daily operations and staffing of the Intensive Care Unit (ICU). This role provides leadership to the nursing team, promotes adherence to evidence-based practices, and supports the development of strategies to improve patient outcomes, enhance efficiency, and elevate the patient experience. The Supervisor ensures compliance with organizational policies and regulatory standards while fostering a culture of accountability and excellence. Essential Functions Oversees the daily operations and staffing of the ICU, ensuring optimal resource allocation and adherence to standards of care. Promotes evidence-based practices and quality improvement initiatives to enhance patient safety and clinical outcomes. Provides leadership to the nursing team, instilling accountability for delivering consistent, high-quality patient interactions and experiences. Reviews patient feedback and operational metrics to identify areas for improvement, implementing strategies to elevate satisfaction and care delivery. Manages patient admissions, discharges, and transfers to ensure efficient throughput and continuity of care. Provides coaching, feedback, and professional development opportunities for staff, addressing training needs and supporting team performance. Collaborates with interdisciplinary teams to resolve operational challenges and improve care coordination. Performs other duties as assigned. Maintains regular and reliable attendance. Complies with all policies and standards. Leadership Responsibilities Supervision and Staff Management Supervises, trains and oversees departmental staff. Schedules employees to ensure effective use of resources. Consults with Manager or Director on staffing issues. Assists with and contributes to performance evaluations and goal setting. Strategic Planning and Financial Oversight Assists in managing departmental budget ensuring cost-effective operations while maintain high quality service. Monitors expenditures, ensuring cost-effective delivery of services. May contribute to evaluation and implementation of new technologies to enhance operational efficiency. May contribute to development of departmental policies, procedures and protocols. Quality Assurance and Regulatory Compliance Ensures compliance with all relevant regulatory bodies. May participate in audits, inspections and accreditation processes as applicable. Follows established quality control practices to ensure accuracy, consistency and safety. Collaboration and Communication Works closely with leadership teams to coordinate and improve service delivery. Stays up-to-date with industry advancements, new technologies, and regulatory changes. Staff Responsibilities May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job. Qualifications Associate Degree or higher preferred 1-2 years of related experience in the profession required 1-2 years of previous leadership experience preferred Knowledge, Skills and Abilities Strong leadership, organizational, and communication skills. Ability to collaborate with interdisciplinary teams and manage cross-functional relationships. Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement. Communicate effectively with leadership, team members, and stakeholders. Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines. Problem-solving and critical thinking skills. In depth knowledge of industry best practices and regulatory compliance (if applicable). Strong organizational and time management skills. Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools. Licenses and Certifications RN - Registered Nurse - State Licensure and/or Compact State Licensure required BCLS - Basic Life Support required ACLS - Advanced Cardiac Life Support required
    $32k-45k yearly est. Auto-Apply 60d+ ago
  • Shift Lead

    Walgreens 4.4company rating

    Northport, AL jobs

    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries. Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. Models and delivers a distinctive and delightful customer experience. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Responsible for holding store keys to open and close without management as necessary. Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries. Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids. Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package). Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions. Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations. Assist with ensuring the Outdate program is followed with team members. Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame. Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested. Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Assist at Pharmacy out window as requested. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Responsible for bag checks of team members before leaving the store. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager. Communications Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present. Reports disciplinary issues and customer complaints to management. One year of prior leadership, supervisory, or retail key holder work experience. Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Prefer the knowledge of store inventory control. We will consider employment of qualified applicants with arrest and conviction records. Obtains and maintains valid PTCB certification or pharmacy license as required by state. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $23k-27k yearly est. 52d ago
  • Shift Lead

    Walgreens 4.4company rating

    Tuscaloosa, AL jobs

    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries. Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. Models and delivers a distinctive and delightful customer experience. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Responsible for holding store keys to open and close without management as necessary. Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries. Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids. Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package). Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions. Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations. Assist with ensuring the Outdate program is followed with team members. Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame. Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested. Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Assist at Pharmacy out window as requested. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Responsible for bag checks of team members before leaving the store. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager. Communications Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present. Reports disciplinary issues and customer complaints to management. One year of prior leadership, supervisory, or retail key holder work experience. Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Prefer the knowledge of store inventory control. We will consider employment of qualified applicants with arrest and conviction records. Obtains and maintains valid PTCB certification or pharmacy license as required by state. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $23k-27k yearly est. 11d ago
  • Shift Lead

    Walgreens 4.4company rating

    Robertsdale, AL jobs

    + Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries. + Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. + Models and delivers a distinctive and delightful customer experience. **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). **Operations** + Responsible for holding store keys to open and close without management as necessary. + Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries. + Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids. + Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package). + Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions. + Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations. + Assist with ensuring the Outdate program is followed with team members. + Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame. + Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested. + Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager. + Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. + Has working knowledge of store systems and store equipment. + Assist at Pharmacy out window as requested. + Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). + Responsible for bag checks of team members before leaving the store. + Complies with all company policies and procedures; maintains respectful relationships with coworkers. + Completes special assignments and other tasks as assigned. **Training & Personal Development** + Attends training and completes PPLs requested by Manager. **Communications** + Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present. + Reports disciplinary issues and customer complaints to management. **Job ID:** 1735715BR **Title:** Shift Lead **Company Indicator:** Walgreens **Employment Type:** Full-time **Job Function:** Retail **Full Store Address:** 21951 STATE HIGHWAY 59 S,STE A,ROBERTSDALE,AL,36567 **Full District Office Address:** 21951 STATE HIGHWAY 59 S,STE A,ROBERTSDALE,AL,36567-08712-19324-S **External Basic Qualifications:** + One year of prior leadership, supervisory, or retail key holder work experience. + Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) **Preferred Qualifications:** + Prefer the knowledge of store inventory control. + We will consider employment of qualified applicants with arrest and conviction records. + Obtains and maintains valid PTCB certification or pharmacy license as required by state.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** **Store:** 19324-ROBERTSDALE AL **Pay Type:** Hourly **Start Rate:** 17 **Max Rate:** 20
    $22k-27k yearly est. 17d ago
  • Shift Lead

    Walgreens 4.4company rating

    Fairhope, AL jobs

    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries. Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. Models and delivers a distinctive and delightful customer experience. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Responsible for holding store keys to open and close without management as necessary. Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries. Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids. Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package). Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions. Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations. Assist with ensuring the Outdate program is followed with team members. Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame. Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested. Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Assist at Pharmacy out window as requested. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Responsible for bag checks of team members before leaving the store. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager. Communications Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present. Reports disciplinary issues and customer complaints to management. One year of prior leadership, supervisory, or retail key holder work experience. Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Prefer the knowledge of store inventory control. We will consider employment of qualified applicants with arrest and conviction records. Obtains and maintains valid PTCB certification or pharmacy license as required by state. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $22k-27k yearly est. 43d ago
  • Shift Lead

    Walgreens 4.4company rating

    Fultondale, AL jobs

    + Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries. + Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. + Models and delivers a distinctive and delightful customer experience. **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). **Operations** + Responsible for holding store keys to open and close without management as necessary. + Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries. + Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids. + Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package). + Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions. + Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations. + Assist with ensuring the Outdate program is followed with team members. + Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame. + Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested. + Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager. + Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. + Has working knowledge of store systems and store equipment. + Assist at Pharmacy out window as requested. + Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). + Responsible for bag checks of team members before leaving the store. + Complies with all company policies and procedures; maintains respectful relationships with coworkers. + Completes special assignments and other tasks as assigned. **Training & Personal Development** + Attends training and completes PPLs requested by Manager. **Communications** + Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present. + Reports disciplinary issues and customer complaints to management. **Job ID:** 1728480BR **Title:** Shift Lead **Company Indicator:** Walgreens **Employment Type:** Part-time **Job Function:** Retail **Full Store Address:** 1713 DECATUR HWY,FULTONDALE,AL,35068 **Full District Office Address:** 1713 DECATUR HWY,FULTONDALE,AL,35068-01742-19770-S **External Basic Qualifications:** + One year of prior leadership, supervisory, or retail key holder work experience. + Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) **Preferred Qualifications:** + Prefer the knowledge of store inventory control. + We will consider employment of qualified applicants with arrest and conviction records. + Obtains and maintains valid PTCB certification or pharmacy license as required by state.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** **Store:** 19770-FULTONDALE AL **Pay Type:** Hourly **Start Rate:** 17 **Max Rate:** 20
    $23k-27k yearly est. 36d ago
  • Shift Lead

    Walgreens 4.4company rating

    Gulf Shores, AL jobs

    + Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries. + Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. + Models and delivers a distinctive and delightful customer experience. **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). **Operations** + Responsible for holding store keys to open and close without management as necessary. + Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries. + Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids. + Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package). + Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions. + Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations. + Assist with ensuring the Outdate program is followed with team members. + Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame. + Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested. + Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager. + Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. + Has working knowledge of store systems and store equipment. + Assist at Pharmacy out window as requested. + Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). + Responsible for bag checks of team members before leaving the store. + Complies with all company policies and procedures; maintains respectful relationships with coworkers. + Completes special assignments and other tasks as assigned. **Training & Personal Development** + Attends training and completes PPLs requested by Manager. **Communications** + Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present. + Reports disciplinary issues and customer complaints to management. **Job ID:** 1736303BR **Title:** Shift Lead **Company Indicator:** Walgreens **Employment Type:** Full-time **Job Function:** Retail **Full Store Address:** 1421 GULF SHORES PKWY,GULF SHORES,AL,36542 **Full District Office Address:** 1421 GULF SHORES PKWY,GULF SHORES,AL,36542-05909-01230-S **External Basic Qualifications:** + One year of prior leadership, supervisory, or retail key holder work experience. + Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) **Preferred Qualifications:** + Prefer the knowledge of store inventory control. + We will consider employment of qualified applicants with arrest and conviction records. + Obtains and maintains valid PTCB certification or pharmacy license as required by state.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** **Store:** 01230-GULF SHORES AL **Pay Type:** Hourly **Start Rate:** 17 **Max Rate:** 20
    $22k-27k yearly est. 17d ago

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