Patient Access Representative jobs at Community Health Systems

The ER Registrar is responsible for managing patient intake and registration processes in the Emergency Department. This role gathers and verifies personal, insurance, and medical information, ensures accuracy and confidentiality of patient records, and delivers high-quality customer service to patients and their families. The ER Registrar plays a key role in facilitating efficient department operations by supporting accurate documentation, insurance verification, and communication across clinical and administrative teams. Essential Functions Greets patients and families in a professional and compassionate manner, ensuring a positive first impression. Registers patients for emergency services, obtaining all required personal, insurance, and medical information. Verifies patient identification and insurance details, making necessary updates to patient records as needed. Obtains patient's or appropriate family members' signature on all necessary consent authorization forms, explaining each consent prior to it being signed. Verifies insurance coverage and eligibility, ensuring that all necessary information is captured for billing purposes. Collects patient co-pays or deductibles when applicable and inform patients of financial obligations. Assists patients with understanding insurance requirements and assist with resolving insurance-related questions. Carefully documents on all forms if the patient is unable to sign the consent authorization forms or why a family member signs the forms and has nursing sign off if the patient is unable to sign. Verifies insurance and identifies the proper insurance plan codes to ensure accurate and prompt payment. Compiles the necessary paperwork to ensure quick retrieval and processing of the patients visit. Places an armband on each patient before the patient leaves the department to ensure proper identification of the patient throughout their stay. Notifies department or physicians or the patient's arrival. Follows up with the physician or ancillary department if the patient is left waiting for an extended period of time. Maintains communication with key personnel during emergency codes and alerts the facility when emergency plans are in place. Performs other duties as assigned. Maintains regular and reliable attendance. Complies with all policies and standards. Qualifications Post-secondary education or training in medical office administration or healthcare administration preferred 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required 0-2 years of experience in customer service preferred Knowledge, Skills and Abilities Strong communication and customer service skills. Knowledge of insurance verification and basic medical terminology. Ability to maintain accuracy and attention to detail in a fast-paced environment. Familiarity with electronic health record (EHR) systems and registration software. Ability to manage sensitive and confidential information appropriately. Effective interpersonal skills to work with patients, families, and healthcare teams. Ability to remain calm and professional in high-stress or emergency situations.

Inova Pulmonology - Woodburn is looking for a dedicated Patient Access Associate 2 to join the team. This role will be a dayshift, day shift Monday to Friday from 8:00 am - 5 pm. A Patient Access Associate 2, you will adhere to Inova Health System's "Service Excellence" standards while admitting/scheduling patients, conducting insurance verifications and providing financial counseling. To help achieve our mission, you will ensure patient safety by demonstrating effective problem solving and effective communication skillsets. Engaging in active listening when dealing with a customer complaint is of vital importance. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. Featured Benefits Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. Retirement: Inova matches the first 5% of eligible contributions - starting on your first day. Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Patient Access Associates 2 Job Responsibilities: Expresses sincere concern and empathy when dealing with customer complaints. Accesses appropriate systems/services to confirm insurance coverage or other means of payment. Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner. Identifies and communicates payroll authorization and referral requirements to patients. Explains insurance benefits and patient liability by using appropriate communication methods/styles. Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives - if necessary. Delivers an acceptable volume of work with high levels of accuracy while improving inefficiencies and minimizing repetitive errors by revising current workflow procedures. Recognizes when a problem needs to be elevated for resolution and involves others in the problem-solving process when additional input is needed. Minimum Qualifications: Education: High School Diploma or GED Experience: 1 year of healthcare patient access experience, or 1-year experience in healthcare revenue cycle, or bachelor's degree

is incentive eligible. Introduction * Candidate preferred to reside in Texas market* Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As an Occupational Medicine Care Coordinator with Work from Home you can be a part of an organization that is devoted to giving back! Benefits Work from Home offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: * Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. * Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. * Free counseling services and resources for emotional, physical and financial wellbeing * 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) * Employee Stock Purchase Plan with 10% off HCA Healthcare stock * Family support through fertility and family building benefits with Progyny and adoption assistance. * Referral services for child, elder and pet care, home and auto repair, event planning and more * Consumer discounts through Abenity and Consumer Discounts * Retirement readiness, rollover assistance services and preferred banking partnerships * Education assistance (tuition, student loan, certification support, dependent scholarships) * Colleague recognition program * Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) * Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Work from Home family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Occupational Medicine Care Coordinator to help us reach our goals. Unlock your potential! Job Summary and Qualifications Seeking an Occupational Medicine Care Coordinator, based out of our corporate office in Coppell, TX to provides expertise and to be a champion of patient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. You will: * Works with all clinic staff, patient, and employer to ensure coordinated care such that occupational medicine patients receive high quality care and services. * Aligns clinics, providers and third parties to complete a patient's workers compensation referrals in a timely and customer service-oriented manner. * Appropriately manages and documents workers compensation referral in EMR system and reviews reporting on workers compensation referrals for accuracy. * Supports employer inquiries and provides necessary information to employers regarding injured workers. * Develop relationships with companies who utilize the clinic to provide drug screen results, return to work status and help resolve client concerns and issues * Keep standing orders updated with current providers for Workers Compensation and any company requested providers. * Support urgent care markets by setting up employer protocols in EMR System. Standardizes and centralizes protocols as appropriate. * Provide customer service support to both market employers and clinics as the main point of contact for clients once the protocol has been established. * Communicate with employers, adjusters and nurse case managers -verbal and written correspondence regarding restrictions, missing documents, denials and any additional information to appropriately manage the relationship. You Should Have: * High School Diploma required, Bachelor's Degree preferred. * Occupational Medicine background or related business experience required * Electronic Medical Record Experience preferred * Must possess excellent written and verbal communication skills * Must be personable and professional * Must be proficient in all Microsoft Office programs/strong computer skills needed CareNow delivers quality, convenient, patient-centered urgent care with unparalleled service. We are in more than 100 urgent care clinics around the United States. We are committed to staffing our clinics with the most qualified and experienced providers. Our providers are dedicated to improving lives and leading the charge in urgent care medicine. Our physician-guided focus is centered on providing extensive resources. And we provide support to our growing CareNow physician team. Our doctors and medical staff are trained in family practice, emergency medicine or internal medicine. We offer a wide range of primary and urgent care services for the entire family. CareNow is an affiliate of HCA Healthcare. HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Be a part of an organization that invests in you! We are reviewing applications for our Occupational Medicine Care Coordinator opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Medical Office Coordinator is responsible for greeting patients, answering phones and scheduling appointments. The collection of accurate patient demographics, insurance verification, referral processing, and various other areas of data entry. Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies. Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments. High School Diploma/GED 5 years of experience in a Physician Practice preferred Completion of Medical Office Assistant program preferred Healthcare management/administration certification preferred EMR/EHR experience preferred, NextGen or Athena experience preferred Proficiency in a windows environment with a working knowledge of Word, Outlook, and the Internet is required Willingness to be flexible and adaptable in a complex, matrix environment Greeting patients, answering phones and scheduling appointments Collection of accurate patient demographics Answers telephones in a prompt and courteous manner Insurance verification Referral processing Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner Manage, copy, and review medical records to ensure accuracy Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies

The Patient Service Center Representative II is responsible for creating a positive patient experience by accurately and efficiently handling the day-to-day operations relating to both Financial Clearance and Scheduling of a patient. This includes adherence to department policies and procedures related to verification of eligibility/benefits, pre-authorization requirements, available payment options, financial counseling and other identified financial clearance related duties in addition to full scheduling duties. Upon occasion, the PSC REP II may be only assigned to complex pre-registration. The PSC REP II is expected to develop a thorough understanding of assigned function(s). ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. Completes both scheduling functions and registration functions with the patient for an upcoming visit during one call: * Scheduling: Responsible for timely scheduling, provide callers with important information related to their appointment (i.e. Prep information for test, directions, order management etc.) * Financial Clearance: up to and including verifying patient demographic, insurance information and securing payment of patients financial liability/performing collection efforts * If assigned to Order Management: verifies order is complete and matches scheduled procedure. Includes indexing and exporting physicians orders to correct account number. If assigned to complex Pre-Reg: * Collect and verify required patient demographic and financial data elements, including determining a patient's financial responsibility and securing pre-payment for future services/performing collection efforts * Create a complete pre-registration account for an upcoming inpatient/surgical admission * Completes all pre-certification requirements by obtaining authorization from insurer and/or healthcare facility * Other duties as assigned based on departmental needs KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Ability to work in a production driven call-center environment * Familiarity with working with dual computer monitors (may be required to use dual monitors) * Must have basic typing ability * Must have working knowledge of Windows based computer environment * Ability to multitask in multiple systems (financial clearance and scheduling) simultaneously * Extensive multitasking ability * Strong written and verbal communication skills Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. * Required: High school diploma or GED * Preferred: Two plus years of college (two years in a professional, customer service-driven environment may substitute for two years of college), completion of related medical certification program * Preferred: Telephone/call center experience * Preferred: Pre-registration and/or scheduling experience * Preferred: 2-3 years of customer service experience PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to work in sitting position, use computer and answer telephone * Ability to travel WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Office Work Environment * Hospital Work Environment TRAVEL * Approximately 0% travel may be required As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step! Compensation and Benefit Information Compensation * Pay: $15.80 - $23.70 per hour. Compensation depends on location, qualifications, and experience. * Position may be eligible for a signing bonus for qualified new hires, subject to employment status. * Conifer observed holidays receive time and a half. Benefits Conifer offers the following benefits, subject to employment status: * Medical, dental, vision, disability, and life insurance * Paid time off (vacation & sick leave) - min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked. * 401k with up to 6% employer match * 10 paid holidays per year * Health savings accounts, healthcare & dependent flexible spending accounts * Employee Assistance program, Employee discount program * Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. * For Colorado employees, Conifer offers paid leave in accordance with Colorado's Healthy Families and Workplaces Act. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: ***************************** The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. **********

The Referral Coordinator is responsible for all referrals for the medical offices in the market. Process patient referrals for the practices in the market. Facilitates orders outside to outside facilities. Coordinate scheduling of office visits for the referred patient. Assist patient with finding resources that accept the various insurances. Obtains pre-authorization from payers. Calls insurance companies to get medications approved that may have been denied due to formulary changes. High School Diploma/GED 4 years of experience in a Physician Practice required Completion of Medical Office Assistant program preferred Healthcare management/administration certification preferred EMR/EHR experience preferred, NextGen or Athena experience preferred Proficiency in a windows environment with a working knowledge of Word, Outlook, and the Internet is required Willingness to be flexible and adaptable in a complex, matrix environment #LI-WB1 1. Process patient referral 2. Facilitates orders outside to outside facilities 3. Answers telephones in a prompt and courteous manner 4. Coordinate scheduling of office visits for the referred patient 5. Assist patient with finding resources that accept the various insurances 6. Obtains pre-authorization from payers 7. Calls insurance companies to get medications approved that may have been denied due to formulary changes 8. Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner 9. Manage, copy, and review medical records to ensure accuracy

Introduction Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Referral Coordinator -Work From Home with Work from Home you can be a part of an organization that is devoted to giving back! Benefits Work from Home offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: * Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. * Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. * Free counseling services and resources for emotional, physical and financial wellbeing * 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) * Employee Stock Purchase Plan with 10% off HCA Healthcare stock * Family support through fertility and family building benefits with Progyny and adoption assistance. * Referral services for child, elder and pet care, home and auto repair, event planning and more * Consumer discounts through Abenity and Consumer Discounts * Retirement readiness, rollover assistance services and preferred banking partnerships * Education assistance (tuition, student loan, certification support, dependent scholarships) * Colleague recognition program * Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) * Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Work from Home family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Referral Coordinator -Work From Home to help us reach our goals. Unlock your potential! Job Summary and Qualifications Seeking a Referral Coordinator who manages one or more clinical and administrative functions related to the operations and quality of the clinic or practice. Serves in a leadership role within the practice. Typically functions within a Level 4 or Level 5 Practice. What you will do in this role: Processes physician, hospital, and outpatient referrals. Responsible for patient scheduling, obtaining insurance authorization, and providing appropriate guidance regarding insurance coverage. Essential duties and responsibilities are as follows. Other duties may be assigned. Typically functions with practice volume as measurement of 50 or more patients a day Works collaboratively with all diagnostic and surgical service areas, physician offices and hospitals to ensure timeliness, accuracy and completeness when scheduling patient appointments, tests and procedures. Determine insurance eligibility and authorization for medical office and/or surgical visits; or work with authorization coordinator to ensure all payor authorizations have been received. Initiate EMR by entering demographics, referring and certifying physicians, and family information, obtaining needed medical records from referring providers. Accurately and consistently communicate appointments, tests, procedure information and prep to patient and/or family members. Adheres to privacy, compliance and HIPPA regulations. Performs related work as required. What Qualifications you will need: EDUCATION: High School Diploma or GED equivalent EXPERIENCE: One year of experience in referral coordination relating to insurance provider tier levels, insurance authorizations, and out of network procedures. CERTIFICATION/LICENSE: None required Physician Services Group is skilled in physician employment, practice and urgent care operations. We are experts in hospitalist integration, and graduate medical education. We lead more than 1,300 physician practices and 170+ urgent care centers. We are HCA Healthcare's graduate medical education leader. We provide direction for over 260 exceptional resident and fellowship programs. We focus on carrying out value-added solutions. These solutions help physicians deliver patient-centered healthcare. We support HCA Healthcares commitment to the care and improvement of human life. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Be a part of an organization that invests in you! We are reviewing applications for our Referral Coordinator -Work From Home opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

**Introduction** Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Referral Coordinator -Work From Home with Work from Home you can be a part of an organization that is devoted to giving back! **Benefits** Work from Home offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (********************************************************************** **_Note: Eligibility for benefits may vary by location._** Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Work from Home family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Referral Coordinator -Work From Home to help us reach our goals. Unlock your potential! **Job Summary and Qualifications** Seeking a **Referral Coordinator** who manages one or more clinical and administrative functions related to the operations and quality of the clinic or practice. Serves in a leadership role within the practice. Typically functions within a Level 4 or Level 5 Practice. **What you will do in this role:** Processes physician, hospital, and outpatient referrals. Responsible for patient scheduling, obtaining insurance authorization, and providing appropriate guidance regarding insurance coverage. Essential duties and responsibilities are as follows. Other duties may be assigned. Typically functions with practice volume as measurement of 50 or more patients a day Works collaboratively with all diagnostic and surgical service areas, physician offices and hospitals to ensure timeliness, accuracy and completeness when scheduling patient appointments, tests and procedures. Determine insurance eligibility and authorization for medical office and/or surgical visits; or work with authorization coordinator to ensure all payor authorizations have been received. Initiate EMR by entering demographics, referring and certifying physicians, and family information, obtaining needed medical records from referring providers. Accurately and consistently communicate appointments, tests, procedure information and prep to patient and/or family members. Adheres to privacy, compliance and HIPPA regulations. Performs related work as required. **What Qualifications you will need:** **EDUCATION:** High School Diploma or GED equivalent **EXPERIENCE:** One year of experience in referral coordination relating to insurance provider tier levels, insurance authorizations, and out of network procedures. **CERTIFICATION/LICENSE** : None required Physician Services Group (*********************************************************** is skilled in physician employment, practice and urgent care operations. We are experts in hospitalist integration, and graduate medical education. We lead more than 1,300 physician practices and 170+ urgent care centers. We are HCA Healthcare's graduate medical education leader. We provide direction for over 260 exceptional resident and fellowship programs. We focus on carrying out value-added solutions. These solutions help physicians deliver patient-centered healthcare. We support HCA Healthcare's commitment to the care and improvement of human life. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Be a part of an organization that invests in you! We are reviewing applications for our Referral Coordinator -Work From Home opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. **Indiana Medicaid and Managed Care** **_The role is fully remote, though candidates located in Indiana are preferred._** **Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.** **Position Purpose:** Works with senior care management team to support care management activities and the teams assigned to members to ensure services are delivered by the healthcare providers and partners and continuity of care/member satisfaction is achieved. Serves as a liaison alongside care managers and providers to ensure proper coordination of care for members and interacts with members by performing member outreach telephonically or through home-visits. + Provides outreach to members via phone or home visits to engage members and discuss care plan/service plan including next steps, resources, questions or concerns related to recommended care, and ongoing education for the member throughout care/service, as appropriate + Coordinates care activities based on the care plan/service plan and works with healthcare and community providers and partners, and members/caregivers to accommodate changes or progress, as needed + Serves as support on various member and/or provider inquiries, requests, or concerns related to care plan/service plans + Develops in-depth knowledge of care management services including responding to some complex or escalated issues + Communicates with care managers, practitioners, and others as needed to facilitate member services and to ensure continuity of care + Performs service assessments/screening for members with some complex needs and documents the member's care needs. + Documents and maintains member records in accordance with state and regulatory requirements and distribution to providers as needed + Works with care management team with triaging, adjusting, and escalating complex requests to management + Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards + Ability to identify needs and make referrals to Care Manager, community cased organizations, and Disease Manager + Provide education on benefits and resources available + May assist with training and development needs + Performs other duties as assigned. + Complies with all policies and standards. **Education/Experience:** Requires a High School diploma or GED. Requires 2 - 4 years of related experience Pay Range: $20.00 - $34.03 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

9:30 am - 6:00 pm. Rotates to multiple area locations The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service. Essential Functions * Interacts with patients and their families to address questions and provide courteous, timely assistance. * Regulates schedules based on procedure requirements, physician availability, and staffing needs. * Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information. * Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services. * Collects and records patient financial responsibility estimates as applicable. * Communicates operative reports daily to appropriate physician offices. * Compiles and organizes documentation to ensure completion of patient medical records. * Prepares charts for upcoming procedures, including nursing documentation and registration forms. * Maintains the medical records system by filing reviewed charts and coordinating storage according to established policies and procedures. * Responds to requests for medical records in a timely and efficient manner. * Answers and returns phone calls, addressing questions with professionalism and courtesy. * Performs other duties as assigned. * Complies with all policies and standards. Qualifications * 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required * 0-2 years of experience in a customer service role required Knowledge, Skills and Abilities * Strong interpersonal and customer service skills. * Ability to handle sensitive information with confidentiality. * Proficiency in using registration systems and insurance verification tools. * Attention to detail and accuracy in data entry. * Excellent organizational and time-management skills.

9:30 am - 6:00 pm. Rotates to multiple area locations The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service. Essential Functions Interacts with patients and their families to address questions and provide courteous, timely assistance. Regulates schedules based on procedure requirements, physician availability, and staffing needs. Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information. Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services. Collects and records patient financial responsibility estimates as applicable. Communicates operative reports daily to appropriate physician offices. Compiles and organizes documentation to ensure completion of patient medical records. Prepares charts for upcoming procedures, including nursing documentation and registration forms. Maintains the medical records system by filing reviewed charts and coordinating storage according to established policies and procedures. Responds to requests for medical records in a timely and efficient manner. Answers and returns phone calls, addressing questions with professionalism and courtesy. Performs other duties as assigned. Complies with all policies and standards. Qualifications 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required 0-2 years of experience in a customer service role required Knowledge, Skills and Abilities Strong interpersonal and customer service skills. Ability to handle sensitive information with confidentiality. Proficiency in using registration systems and insurance verification tools. Attention to detail and accuracy in data entry. Excellent organizational and time-management skills.

The ER Registrar is responsible for managing patient intake and registration processes in the Emergency Department. This role gathers and verifies personal, insurance, and medical information, ensures accuracy and confidentiality of patient records, and delivers high-quality customer service to patients and their families. The ER Registrar plays a key role in facilitating efficient department operations by supporting accurate documentation, insurance verification, and communication across clinical and administrative teams. **Essential Functions** + Greets patients and families in a professional and compassionate manner, ensuring a positive first impression. + Registers patients for emergency services, obtaining all required personal, insurance, and medical information. + Verifies patient identification and insurance details, making necessary updates to patient records as needed. + Obtains patient's or appropriate family members' signature on all necessary consent authorization forms, explaining each consent prior to it being signed. + Verifies insurance coverage and eligibility, ensuring that all necessary information is captured for billing purposes. + Collects patient co-pays or deductibles when applicable and inform patients of financial obligations. + Assists patients with understanding insurance requirements and assist with resolving insurance-related questions. + Carefully documents on all forms if the patient is unable to sign the consent authorization forms or why a family member signs the forms and has nursing sign off if the patient is unable to sign. + Verifies insurance and identifies the proper insurance plan codes to ensure accurate and prompt payment. + Compiles the necessary paperwork to ensure quick retrieval and processing of the patients visit. + Places an armband on each patient before the patient leaves the department to ensure proper identification of the patient throughout their stay. + Notifies department or physicians or the patient's arrival. Follows up with the physician or ancillary department if the patient is left waiting for an extended period of time. + Maintains communication with key personnel during emergency codes and alerts the facility when emergency plans are in place. + Performs other duties as assigned. + Maintains regular and reliable attendance. + Complies with all policies and standards. **Qualifications** + Post-secondary education or training in medical office administration or healthcare administration preferred + 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required + 0-2 years of experience in customer service preferred **Knowledge, Skills and Abilities** + Strong communication and customer service skills. + Knowledge of insurance verification and basic medical terminology. + Ability to maintain accuracy and attention to detail in a fast-paced environment. + Familiarity with electronic health record (EHR) systems and registration software. + Ability to manage sensitive and confidential information appropriately. + Effective interpersonal skills to work with patients, families, and healthcare teams. + Ability to remain calm and professional in high-stress or emergency situations. Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to ************************************************* to obtain the main telephone number of the facility and ask for Human Resources.

This is a Part Time role- Friday 5a -1:30p, Mon and Wed 8:15a 2:00p The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service. Essential Functions Interacts with patients and their families to address questions and provide courteous, timely assistance. Regulates schedules based on procedure requirements, physician availability, and staffing needs. Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information. Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services. Collects and records patient financial responsibility estimates as applicable. Communicates operative reports daily to appropriate physician offices. Compiles and organizes documentation to ensure completion of patient medical records. Prepares charts for upcoming procedures, including nursing documentation and registration forms. Maintains the medical records system by filing reviewed charts and coordinating storage according to established policies and procedures. Responds to requests for medical records in a timely and efficient manner. Answers and returns phone calls, addressing questions with professionalism and courtesy. Performs other duties as assigned. Maintains regular and reliable attendance. Complies with all policies and standards. Qualifications 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required 0-2 years of experience in a customer service role required Knowledge, Skills and Abilities Strong interpersonal and customer service skills. Ability to handle sensitive information with confidentiality. Proficiency in using registration systems and insurance verification tools. Attention to detail and accuracy in data entry. Excellent organizational and time-management skills.

is located at the Granger Ambulatory Surgery Center in Granger, Indiana. Benefits: As a Scheduling Specialist/Receptionist at Granger Ambulatory Surgery Center you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for eligible roles. Job Summary The Receptionist ensures a positive first impression by welcoming patients, visitors, and staff with professionalism and care. This role oversees front desk operations, handles inquiries, directs visitors, and provides administrative support to maintain an efficient and organized facility environment. Essential Functions Greets and welcomes patients, job applicants, vendors, and other visitors, directing them to the appropriate person or department. Answers, screens, and transfers phone calls to employees, ensuring courteous and accurate communication. Responds to customer inquiries promptly and professionally, providing information or redirecting as necessary. Performs general clerical duties, including filing, copying, and composing routine correspondence. Maintains a clean and organized reception area to ensure a positive first impression for visitors. Operates standard office equipment, such as copiers, fax machines, and computers, on a regular basis. Manages scheduling tasks, including appointment setting and meeting coordination, as needed. Monitors and maintains office supplies, notifying the appropriate personnel of replenishment needs. Assists with special projects and additional administrative tasks as assigned. Performs other duties as assigned. Complies with all policies and standards. Qualifications Associate Degree preferred 0-2 years of customer service or office administration experience required Knowledge, Skills and Abilities Strong verbal and written communication skills to interact effectively with visitors, staff, and vendors. Proficiency in using office equipment and basic computer applications, including Microsoft Office Suite. Excellent organizational and multitasking skills to handle a variety of clerical tasks efficiently. Professional and courteous demeanor to create a welcoming environment. Ability to maintain confidentiality and adhere to privacy standards. This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.

The Scheduling Specialist is responsible for managing and optimizing the scheduling process for patients and physicians offices within the hospital or medical facility. This role involves coordinating appointments, procedures, and treatments across departments to ensure efficient utilization of resources and high-quality patient care. The Scheduling Specialist serves as a key liaison between patients, medical staff, and administrative teams, ensuring timely and accurate scheduling while providing excellent customer service. Essential Functions Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources. Notifies patients of appointment confirmations, cancellations, or reschedules, as well as providing necessary information and instructions, ensuring a high level of patient satisfaction. Accurately enters and updates patient information into the electronic health records (EHR) or scheduling system. Works closely with medical staff to align patient appointments with clinical priorities and optimize provider schedules. Tracks and manage patient cancellations and no-shows, ensuring timely rescheduling and minimizing disruptions. Provides general administrative assistance, including answering calls, managing patient referrals, and coordinating patient files. Receives orders from the Order Facilitator and reviews to make sure the orders are valid and complete. Asks patients the necessary questions for specific tests and provide the required procedure preparation or instructions. Prioritizes work efficiently, including processing STAT order timely. Notifies ordering offices if unable to contract their patient to schedule procedures. Offers alternative scheduling options when needed to accommodate patient preferences and medical needs. Communicates with physicians, nurses, and other medical professionals to ensure appointments are properly scheduled based on clinical priorities and patient needs. Performs other duties as assigned. Maintains regular and reliable attendance. Complies with all policies and standards. Qualifications Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred 0-2 years of experience in medical scheduling, administrative support, or customer service preferred 0-2 years of experience with electronic medical record (EMR) systems, scheduling software, or medical front desk operations preferred Knowledge, Skills and Abilities Strong knowledge of appointment scheduling, patient flow management, and administrative procedures. Strong organizational and time-management skills with the ability to handle multiple tasks and deadlines. Excellent verbal and written communication skills to effectively interact with patients, medical staff, and administrative teams. High attention to detail and accuracy, particularly in data entry and record-keeping. Ability to work in a fast-paced environment while maintaining a calm, professional demeanor. Proficient in Microsoft Office Suite (Word, Excel, Outlook) and hospital scheduling or EHR software. Knowledge of medical terminology is a plus.

The Scheduling Specialist is responsible for managing and optimizing the scheduling process for patients and physicians offices within the hospital or medical facility. This role involves coordinating appointments, procedures, and treatments across departments to ensure efficient utilization of resources and high-quality patient care. The Scheduling Specialist serves as a key liaison between patients, medical staff, and administrative teams, ensuring timely and accurate scheduling while providing excellent customer service. **What We Offer:** + Competitive Pay + Medical, Dental, Vision and Life Insurance + Generous Paid Time Off (PTO) + Extended Illness Bank (EIB) + Matching 401(k) + Opportunities for Career Advancement + Rewards & Recognition Programs + Exclusive Discount and Perks* **Essential Functions** + Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources. + Notifies patients of appointment confirmations, cancellations, or reschedules, as well as providing necessary information and instructions, ensuring a high level of patient satisfaction. + Accurately enters and updates patient information into the electronic health records (EHR) or scheduling system. + Works closely with medical staff to align patient appointments with clinical priorities and optimize provider schedules. + Tracks and manage patient cancellations and no-shows, ensuring timely rescheduling and minimizing disruptions. + Provides general administrative assistance, including answering calls, managing patient referrals, and coordinating patient files. + Receives orders from the Order Facilitator and reviews to make sure the orders are valid and complete. + Asks patients the necessary questions for specific tests and provide the required procedure preparation or instructions. + Prioritizes work efficiently, including processing STAT order timely. + Notifies ordering offices if unable to contract their patient to schedule procedures. + Offers alternative scheduling options when needed to accommodate patient preferences and medical needs. + Communicates with physicians, nurses, and other medical professionals to ensure appointments are properly scheduled based on clinical priorities and patient needs. + Performs other duties as assigned. + Maintains regular and reliable attendance. + Complies with all policies and standards. **Qualifications** + Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred + 0-2 years of experience in medical scheduling, administrative support, or customer service preferred + 0-2 years of experience with electronic medical record (EMR) systems, scheduling software, or medical front desk operations preferred **Knowledge, Skills and Abilities** + Strong knowledge of appointment scheduling, patient flow management, and administrative procedures. + Strong organizational and time-management skills with the ability to handle multiple tasks and deadlines. + Excellent verbal and written communication skills to effectively interact with patients, medical staff, and administrative teams. + High attention to detail and accuracy, particularly in data entry and record-keeping. + Ability to work in a fast-paced environment while maintaining a calm, professional demeanor. + Proficient in Microsoft Office Suite (Word, Excel, Outlook) and hospital scheduling or EHR software. + Knowledge of medical terminology is a plus. Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to ************************************************* to obtain the main telephone number of the facility and ask for Human Resources.

PT: 10:30 PM - 7:00 AM (Monday - Friday / Rotating Weekends and Holidays) The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service. Essential Functions * Interacts with patients and their families to address questions and provide courteous, timely assistance. * Regulates schedules based on procedure requirements, physician availability, and staffing needs. * Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information. * Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services. * Collects and records patient financial responsibility estimates as applicable. * Communicates operative reports daily to appropriate physician offices. * Compiles and organizes documentation to ensure completion of patient medical records. * Prepares charts for upcoming procedures, including nursing documentation and registration forms. * Maintains the medical records system by filing reviewed charts and coordinating storage according to established policies and procedures. * Responds to requests for medical records in a timely and efficient manner. * Answers and returns phone calls, addressing questions with professionalism and courtesy. * Performs other duties as assigned. * Complies with all policies and standards. Qualifications * 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required * 0-2 years of experience in a customer service role required Knowledge, Skills and Abilities * Strong interpersonal and customer service skills. * Ability to handle sensitive information with confidentiality. * Proficiency in using registration systems and insurance verification tools. * Attention to detail and accuracy in data entry. * Excellent organizational and time-management skills.

PT: 10:30 PM - 7:00 AM (Monday - Friday / Rotating Weekends and Holidays) The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service. Essential Functions Interacts with patients and their families to address questions and provide courteous, timely assistance. Regulates schedules based on procedure requirements, physician availability, and staffing needs. Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information. Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services. Collects and records patient financial responsibility estimates as applicable. Communicates operative reports daily to appropriate physician offices. Compiles and organizes documentation to ensure completion of patient medical records. Prepares charts for upcoming procedures, including nursing documentation and registration forms. Maintains the medical records system by filing reviewed charts and coordinating storage according to established policies and procedures. Responds to requests for medical records in a timely and efficient manner. Answers and returns phone calls, addressing questions with professionalism and courtesy. Performs other duties as assigned. Complies with all policies and standards. Qualifications 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required 0-2 years of experience in a customer service role required Knowledge, Skills and Abilities Strong interpersonal and customer service skills. Ability to handle sensitive information with confidentiality. Proficiency in using registration systems and insurance verification tools. Attention to detail and accuracy in data entry. Excellent organizational and time-management skills. INDNC

is located at the Granger Surgery Center in Granger, Indiana.** **Benefits:** As a Scheduling Specialist/Receptionist at Granger Ambulatory Surgery Center you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for eligible roles. **Job Summary** The Receptionist ensures a positive first impression by welcoming patients, visitors, and staff with professionalism and care. This role oversees front desk operations, handles inquiries, directs visitors, and provides administrative support to maintain an efficient and organized facility environment. **Essential Functions** + Greets and welcomes patients, job applicants, vendors, and other visitors, directing them to the appropriate person or department. + Answers, screens, and transfers phone calls to employees, ensuring courteous and accurate communication. + Responds to customer inquiries promptly and professionally, providing information or redirecting as necessary. + Performs general clerical duties, including filing, copying, and composing routine correspondence. + Maintains a clean and organized reception area to ensure a positive first impression for visitors. + Operates standard office equipment, such as copiers, fax machines, and computers, on a regular basis. + Manages scheduling tasks, including appointment setting and meeting coordination, as needed. + Monitors and maintains office supplies, notifying the appropriate personnel of replenishment needs. + Assists with special projects and additional administrative tasks as assigned. + Performs other duties as assigned. + Complies with all policies and standards. **Qualifications** + Associate Degree preferred + 0-2 years of customer service or office administration experience required **Knowledge, Skills and Abilities** + Strong verbal and written communication skills to interact effectively with visitors, staff, and vendors. + Proficiency in using office equipment and basic computer applications, including Microsoft Office Suite. + Excellent organizational and multitasking skills to handle a variety of clerical tasks efficiently. + Professional and courteous demeanor to create a welcoming environment. + Ability to maintain confidentiality and adhere to privacy standards. This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer. Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to ************************************************* to obtain the main telephone number of the facility and ask for Human Resources.