Patient Access Representative jobs at Community Health Systems - 46 jobs

As a Scheduling Specialist at Grandview Medical Group you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for eligible roles. Job Summary The Scheduling Specialist is responsible for managing and optimizing the scheduling process for patients and physicians offices within the hospital or medical facility. This role involves coordinating appointments, procedures, and treatments across departments to ensure efficient utilization of resources and high-quality patient care. The Scheduling Specialist serves as a key liaison between patients, medical staff, and administrative teams, ensuring timely and accurate scheduling while providing excellent customer service. Essential Functions * Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources. * Notifies patients of appointment confirmations, cancellations, or reschedules, and provide necessary information and instructions. * Accurately enters patient information, appointment details, and updates into the hospital's electronic medical records (EMR) or scheduling system. * Works closely with medical staff to align patient appointments with clinical priorities and optimize provider schedules. * Tracks and manage patient cancellations and no-shows, ensuring timely rescheduling and minimizing disruptions. * Provides general administrative assistance, including answering calls, managing patient referrals, and coordinating patient files. * Receives orders from the Order Facilitator and reviews to make sure the orders are valid. * Contacts patients to complete scheduling procedure(s) and or test(s) in Cerner Scheduling. * Asks the necessary questions for specific tests and provide the required procedure preparation or instructions. * Schedules appointments via phone with doctor's office if requested, once valid order is received. * Processes STAT order immediately. * Notifies ordering offices if unable to contract their patient to schedule procedures. * Addresses patient inquiries regarding scheduling, appointment changes, and concerns, ensuring a high level of patient satisfaction. * Offers alternative scheduling options when needed to accommodate patient preferences and medical needs. * Communicates with physicians, nurses, and other medical professionals to ensure appointments are properly scheduled based on clinical priorities and patient needs. * Performs other duties as assigned. * Complies with all policies and standards. Qualifications * H.S. Diploma or GED required * Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred * 0-2 years of experience in scheduling, patient coordination, or administrative support within a healthcare setting required * Experience with Electronic Health Records (EHR) or scheduling software preferred Knowledge, Skills and Abilities * Strong organizational and time-management skills with the ability to handle multiple tasks and deadlines. * Excellent verbal and written communication skills to effectively interact with patients, medical staff, and administrative teams. * High attention to detail and accuracy, particularly in data entry and record-keeping. * Ability to work in a fast-paced environment while maintaining a calm, professional demeanor. * Proficient in Microsoft Office Suite (Word, Excel, Outlook) and hospital scheduling or EHR software. * Knowledge of medical terminology is a plus. This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.

Responsible for answering inbound customer service calls related to patient accounting questions. When inbound call volumes are low incumbent may make outbound follow up calls on outstanding AR accounts. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. * Answer inbound customer service calls and make some outbound follow up calls in a professional, service-oriented manner. Answer the calls timely without drops/abandons. * Ascertain the reason for the call and assist the caller with their questions, concerns or problems with the focus on first call resolution. Facilitate resolution by referring the matter to the issue/content expert. Escalate the matter to a supervisor, request the appropriate information or take appropriate action so that the issue expert is able to effectively resolve the matter. * Other duties as assigned. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Exceptional customer service skills including effective and efficient problem solving and analyzing skills * Professional and calming tone of voice with complete command of the English language free of use of inappropriate grammar * Ability to facilitate conversations with others and establish an understanding of the customer's issue/reason for contact * Ability to perform essential job functions with high degree of independence, flexibility, and creative problem-solving techniques * Ability to maintain control of the call by de-escalating issues and instilling confidence that the resolution has been found. * Ability to function effectively under stress of conflicting demands on time and attention and, sometimes, under duress from difficult personalities * Ability to interpret and apply reimbursement aspects of managed healthcare contracts * Attentive listening skills * Ability to clearly articulate a response to the customer using appropriate voice modulation Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. * High school education or the equivalent * 1 - 2 years prior experience in an inbound call center and/or customer service environment; hospital patient account billing with experience or knowledge of 3rd party reimbursements from insurance companies and government payers is a plus. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Ability to sit at a computer terminal for extended periods of time WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Call Center environment with headset and multiple workstations within close proximity * Hospital Environment may include direct patient interaction As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step! Compensation and Benefit Information Compensation * Pay: $15.80 - $23.70 per hour. Compensation depends on location, qualifications, and experience. * Position may be eligible for a signing bonus for qualified new hires, subject to employment status. * Conifer observed holidays receive time and a half. Benefits Conifer offers the following benefits, subject to employment status: * Medical, dental, vision, disability, and life insurance * Paid time off (vacation & sick leave) - min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked. * 401k with up to 6% employer match * 10 paid holidays per year * Health savings accounts, healthcare & dependent flexible spending accounts * Employee Assistance program, Employee discount program * Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. * For Colorado employees, Conifer offers paid leave in accordance with Colorado's Healthy Families and Workplaces Act. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: ***************************** The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. **********

Inova Ewing Forensic Assessment and Consultation Team - Fairfax is looking for a dedicated Patient Access Associate 3 to join the team. This role is PRN (as needed, team anticipates 8 hours per week) Shifts are flexible with remote option after training . As a Patient Access Associate 3, you will provide excellent service by identifying customer needs and fulfilling customer expectations. To help achieve our mission, you will perform assigned duties related to patient admissions while completing assigned activities related to patient scheduling for medical procedures. Verifying and entering insurance information and authorization/referral requirements into databases is of vital importance. Counseling patients on financial liability by using available financial counseling tools to achieve maximum reimbursement for patient services is expected. Ensuring a safe patient care environment to the fullest potential, to achieve team goals, is required. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. Featured Benefit Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. Retirement: Inova matches the first 5% of eligible contributions - starting on your first day. Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Patient Access Associate 3 Job Responsibilities: Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives - if necessary. Accepts and provides direct/honest feedback between team members in a non-punishing manner. Explains insurance benefits and patient liability through the use of appropriate communication methods/styles. Supports scheduling activities by conducting pre-service activities such as insurance verification/submission. Gathers information about customer complaints in a courteous and professional manner. Troubleshoots individual admission issues in collaboration with other departments/staff. Identifies and communicates payroll authorization and referral requirements. Delivers an acceptable volume of work with high levels of accuracy Minimum Qualifications: Education: High School Diploma or GED Experience: 2 years of healthcare patient access experience, or 2 years of experience in healthcare revenue cycle. Preferred Requirements: 2 years of Medical Coding/billing 3 years of EPIC experience Bilingual in Spanish

Responsible for a wide range of duties in support of departmental efficiencies which may include but not limited to performing registration, patient pre-admission and admission, reception and discharge functions, arranging support Hospital services requested by patients through referrals, performs thorough analysis of admission discharge transfers (ADT), Revenue Cycle Reports, leads shift Patient Access Operations, and collaborates with Department leaders in process and operational excellence. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. * Greeting patients following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic or surgical procedures, conducting physician office/patient interviews, and explains hospital procedure guidelines and policies. * Provides full patient financial counseling, education & referrals, employs and completes all patient liability collection escalations through proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. * Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicare services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. * Performs thorough analysis of admission discharge transfers (ADT), Revenue Cycle Reports, leads shift Patient Access Operations, and collaborates with Department leaders in process and operational excellence. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum typing skills of 35 wpm * Demonstrated working knowledge of software/system/equipment/PCs. * Knowledge of function and relationships within a hospital environment preferred * Advance Customer service skills and experience * Ability to work in a fast paced environment * Ability to receive and express detailed information through oral and written communications * Advanced Understanding of Third Party Payor requirements preferred * Advanced Understanding of Compliance standards preferred * Advanced Patient Liability Collection performance and high achievement in productivity. * Must be able to perform essential job duties in at least three Patient Access service areas including ED * Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors. * Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preffered to perform the job. * High School Diploma or GED required. * 2-4 years experience in medical facility, health insurance, or related area. * 2+ years in Patient Access preferred. * Some college coursework is preferred. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to sit at computer terminal for extended periods of time. * Occasionally lift/carry items weighing up to 25 lbs. * Frequent prolonged standing, sitting, and walking. * Occasionally push a wheelchair to assist patients with mobility problems. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Hospital administration. * Can work in patient care locations which include potential exposure to life-threatening patient conditions. OTHER * Must be available to work hours and days as needed based on departmental/system demands. * Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: ***************************** The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. **********

Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. * Greeting patients following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed). * Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. * Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum typing skills of 35 wpm * Demonstrated working knowledge of PC/CRT/printer * Knowledge of function and relationships within a hospital environment preferred * Customer service skills and experience * Ability to work in a fast paced environment * Ability to receive and express detailed information through oral and written communications * Understanding of Third Party Payor requirements preferred * Understanding of Compliance standards preferred * Must be able to perform essential job duties in at least two Patient Access service areas including Emergency Department. * Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors. * Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. * Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. * High School Diploma or GED required. * 0 - 1 year in a Customer Service role. * 0 - 1 year administrative experience in medical facility, health insurance, or related area preferred * Some college coursework is preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to sit at computer terminal for extended periods of time. * Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients. * Occasionally lift/carry items weighing up to 25 lbs. * Frequent prolonged standing, sitting, and walking. * Occasionally push a wheelchair to assist patients with mobility problems. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Hospital administration * Can work in patient care locations which include potential exposure to life-threatening patient conditions. OTHER * Must be available to work hours and days as needed based on departmental/system demands. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: ***************************** The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. **********

Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. * Greeting patients following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed). * Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. * Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum typing skills of 35 wpm * Demonstrated working knowledge of PC/CRT/printer * Knowledge of function and relationships within a hospital environment preferred * Customer service skills and experience * Ability to work in a fast paced environment * Ability to receive and express detailed information through oral and written communications * Understanding of Third Party Payor requirements preferred * Understanding of Compliance standards preferred * Must be able to perform essential job duties in at least two Patient Access service areas including Emergency Department. * Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors. * Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. * Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. * High School Diploma or GED required. * 0 - 1 year in a Customer Service role. * 0 - 1 year administrative experience in medical facility, health insurance, or related area preferred * Some college coursework is preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to sit at computer terminal for extended periods of time. * Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients. * Occasionally lift/carry items weighing up to 25 lbs. * Frequent prolonged standing, sitting, and walking. * Occasionally push a wheelchair to assist patients with mobility problems. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Hospital administration * Can work in patient care locations which include potential exposure to life-threatening patient conditions. OTHER * Must be available to work hours and days as needed based on departmental/system demands. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: ***************************** The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. **********

$500 Sign On Bonus responsible for front office processes in the physician practice Education Required: High school diploma/GED. Preferred: Completion of medical office assistant program Experience Required: Must have 2 years of experience working in a medical office setting Certifications Preferred: Healthcare management/administration certification Sign on bonus is for new hires only! #LI-JK1 Collects co-pays and post charges. Charge entry and patient balance processing. Distributes information to patients regarding office policies, procedures, information about the practice, etc. Explain and enroll patients in the patient portal.

Full Time position with a work schedule of Monday - Friday, 8:30am - 5pm Salary Range: $15-$19 At our Access Point Center, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. The Hospital Call Center Scheduler will work with our Centralized Scheduling Department to support scheduling for primary care practices. The scheduler is responsible for answering inbound calls and schedule patients for appointments. Additional duties include: * Answer inbound patient scheduling calls based on department service level goals and address their concerns in a satisfactory manner. * Communicate with patients to schedule, re-schedule and/or cancel their primary care provider appointment requests accurately by following practice scheduling protocols and tools. * Accurately collects and performs data entry of all required patient demographic and insurance in-formation. * Uses professional communication etiquette and listening skills to assist patients with their scheduling needs. * Build a safe and trustworthy environment with patients by utilizing both scripted and non-scripted communication methods. * De-escalate situations involving dissatisfied customers, offering patient assistance and support. Escalate any problems that may arise to management. * Utilize and maneuver between several different software systems using dual monitors. * Maintain accurate and up to date information in the documentation system. * Maintain confidentiality of account information and provide exceptional customer service to all clients. * Assist with other projects as assigned by management. Qualifications and requirements The requirements listed below are representative of the knowledge, skills, and/or abilities required. * Education: High School Diploma/GED required. Associate degree or bachelor's degree preferred. * Experience: Two years of related experience in medical setting, or one year of previous healthcare call center or customer service experience, or 3 or more years of call center experience. Basic healthcare knowledge required. * Proficient user knowledge of Windows Office programs (Word, Excel, PowerPoint), and the ability to learn specialized computer applications. * Professional, articulate communication style. Ability to multi-task in several computer applications while holding a conversation with a client. * Excellent attention to detail and data entry accuracy required. Flexibility to quickly adapt to any new business environment. Must be able to work in a remote Team environment. * Must live in the United States. * Preferred Skills: ability to type a minimum of 25 WPM. * Technology requirements: Internet Download speed of 100mbps and Upload speed of 20mbps Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: * Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts * Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage * Tuition reimbursement, loan assistance, and 401(k) matching * Employee assistance program including mental, physical, and financial wellness * Professional development and growth opportunities Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

**Introduction** Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Surgery Scheduler WFH with Work from Home you can be a part of an organization that is devoted to giving back! **Benefits** Work from Home offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (********************************************************************** **_Note: Eligibility for benefits may vary by location._** Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Work from Home family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Surgery Scheduler WFH to help us reach our goals. Unlock your potential! **Job Summary and Qualifications** **What qualifications you will need:** Supporting HCA Healthcare's 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Be a part of an organization that invests in you! We are reviewing applications for our Surgery Scheduler WFH opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. * Greeting patients following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed). * Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. * Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum typing skills of 35 wpm * Demonstrated working knowledge of PC/CRT/printer * Knowledge of function and relationships within a hospital environment preferred * Customer service skills and experience * Ability to work in a fast paced environment * Ability to receive and express detailed information through oral and written communications * Understanding of Third Party Payor requirements preferred * Understanding of Compliance standards preferred * Must be able to perform essential job duties in at least two Patient Access service areas including Emergency Department. * Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors. * Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. * Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. * High School Diploma or GED required. * 0 - 1 year in a Customer Service role. * 0 - 1 year administrative experience in medical facility, health insurance, or related area preferred * Some college coursework is preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to sit at computer terminal for extended periods of time. * Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients. * Occasionally lift/carry items weighing up to 25 lbs. * Frequent prolonged standing, sitting, and walking. * Occasionally push a wheelchair to assist patients with mobility problems. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Hospital administration * Can work in patient care locations which include potential exposure to life-threatening patient conditions. OTHER * Must be available to work hours and days as needed based on departmental/system demands. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: ***************************** The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. **********

Responsible for screening self-pay patients at hospital bedside for eligibility in various governmental and non-governmental programs. Responsible for identifying all sources of potential payors including auto insurance, Workers' Compensation, commercial insurance, private insurance, TPL, etc. to route account appropriately in the Patient Accounting environment. Also responsible for obtaining and completing the Confidential Financial Statement form and assisting patients in the process of applying for any benefits for which they may be eligible. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. * Conducts interviews with patients and/or family members. * Records and maintains complete documentation of activities performed on account while in-house and during the Patient accounting cycle. * Performs financial clearance function including collections. Cancels accounts that have not had any patient cooperation and are not eligible for any programs and prepares accounts for Financial Assistance review. * Follows up on EES assigned accounts to ensure follow-through on Government application submitted. Develops a working relationship with patients, based on good communication skills, enabling accounts to be processed quickly with government program eligibility. * Conducts field visits to patient homes for skip tracing and or assisting patient with documents. * Notifies hospital case management, social services and admissions staff of case screening determinations and outcomes via verbal and written communication. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Working familiarity with the rules and regulations pertaining to Federal, State and County programs * P/C systems literate including Windows, and Microsoft Outlook, Excel and Word programs * Ability to work independently * Excellent oral and written communication skills, as well as the clear understanding of the English language * Detail oriented, with strengths in dealing with multiple facilities, Supervisors, and Hospital platforms * Ability to prioritize and manage multiple tasks with efficiency * Bi-lingual preferred (Spanish) Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience required to perform the job. * High School diploma or equivalent * Minimum 2 years work experience with Social Services or Hospital Admitting or related area PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Ability to sit and work at a computer terminal for extended periods of time * Must be able to walk through a hospital environment, including across broad campus settings and Emergency Department environments, and visit patients at bedside * Ability to travel if required WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Both Hospital and Office facilities, in direct contact with Patients and Staff OTHER * Some travel may be required As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step! Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: ***************************** The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. **********

Responsible for screening self-pay patients at hospital bedside for eligibility in various governmental and non-governmental programs. Responsible for identifying all sources of potential payors including auto insurance, Workers' Compensation, commercial insurance, private insurance, TPL, etc. to route account appropriately in the Patient Accounting environment. Also responsible for obtaining and completing the Confidential Financial Statement form and assisting patients in the process of applying for any benefits for which they may be eligible. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. * Conducts interviews with patients and/or family members. * Records and maintains complete documentation of activities performed on account while in-house and during the Patient accounting cycle. * Performs financial clearance function including collections. Cancels accounts that have not had any patient cooperation and are not eligible for any programs and prepares accounts for Financial Assistance review. * Follows up on EES assigned accounts to ensure follow-through on Government application submitted. Develops a working relationship with patients, based on good communication skills, enabling accounts to be processed quickly with government program eligibility. * Conducts field visits to patient homes for skip tracing and or assisting patient with documents. * Notifies hospital case management, social services and admissions staff of case screening determinations and outcomes via verbal and written communication. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Working familiarity with the rules and regulations pertaining to Federal, State and County programs * P/C systems literate including Windows, and Microsoft Outlook, Excel and Word programs * Ability to work independently * Excellent oral and written communication skills, as well as the clear understanding of the English language * Detail oriented, with strengths in dealing with multiple facilities, Supervisors, and Hospital platforms * Ability to prioritize and manage multiple tasks with efficiency * Bi-lingual preferred (Spanish) Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience required to perform the job. * High School diploma or equivalent * Minimum 2 years work experience with Social Services or Hospital Admitting or related area PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Ability to sit and work at a computer terminal for extended periods of time * Must be able to walk through a hospital environment, including across broad campus settings and Emergency Department environments, and visit patients at bedside * Ability to travel if required WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Both Hospital and Office facilities, in direct contact with Patients and Staff OTHER * Some travel may be required As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step! Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: ***************************** The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. **********

As a Scheduling Specialist at Grandview Medical Group you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for eligible roles. Job Summary The Scheduling Specialist is responsible for managing and optimizing the scheduling process for patients and physicians offices within the hospital or medical facility. This role involves coordinating appointments, procedures, and treatments across departments to ensure efficient utilization of resources and high-quality patient care. The Scheduling Specialist serves as a key liaison between patients, medical staff, and administrative teams, ensuring timely and accurate scheduling while providing excellent customer service. Essential Functions Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources. Notifies patients of appointment confirmations, cancellations, or reschedules, and provide necessary information and instructions. Accurately enters patient information, appointment details, and updates into the hospital's electronic medical records (EMR) or scheduling system. Works closely with medical staff to align patient appointments with clinical priorities and optimize provider schedules. Tracks and manage patient cancellations and no-shows, ensuring timely rescheduling and minimizing disruptions. Provides general administrative assistance, including answering calls, managing patient referrals, and coordinating patient files. Receives orders from the Order Facilitator and reviews to make sure the orders are valid. Contacts patients to complete scheduling procedure(s) and or test(s) in Cerner Scheduling. Asks the necessary questions for specific tests and provide the required procedure preparation or instructions. Schedules appointments via phone with doctor's office if requested, once valid order is received. Processes STAT order immediately. Notifies ordering offices if unable to contract their patient to schedule procedures. Addresses patient inquiries regarding scheduling, appointment changes, and concerns, ensuring a high level of patient satisfaction. Offers alternative scheduling options when needed to accommodate patient preferences and medical needs. Communicates with physicians, nurses, and other medical professionals to ensure appointments are properly scheduled based on clinical priorities and patient needs. Performs other duties as assigned. Complies with all policies and standards. Qualifications Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred 0-2 years of experience in scheduling, patient coordination, or administrative support within a healthcare setting required Experience with Electronic Health Records (EHR) or scheduling software preferred Knowledge, Skills and Abilities Strong organizational and time-management skills with the ability to handle multiple tasks and deadlines. Excellent verbal and written communication skills to effectively interact with patients, medical staff, and administrative teams. High attention to detail and accuracy, particularly in data entry and record-keeping. Ability to work in a fast-paced environment while maintaining a calm, professional demeanor. Proficient in Microsoft Office Suite (Word, Excel, Outlook) and hospital scheduling or EHR software. Knowledge of medical terminology is a plus.

As a Scheduling Specialist at Grandview Medical Group you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for eligible roles. **Job Summary** The Scheduling Specialist is responsible for managing and optimizing the scheduling process for patients and physicians offices within the hospital or medical facility. This role involves coordinating appointments, procedures, and treatments across departments to ensure efficient utilization of resources and high-quality patient care. The Scheduling Specialist serves as a key liaison between patients, medical staff, and administrative teams, ensuring timely and accurate scheduling while providing excellent customer service. **Essential Functions** + Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources. + Notifies patients of appointment confirmations, cancellations, or reschedules, as well as providing necessary information and instructions, ensuring a high level of patient satisfaction. + Accurately enters and updates patient information into the electronic health records (EHR) or scheduling system. + Works closely with medical staff to align patient appointments with clinical priorities and optimize provider schedules. + Tracks and manage patient cancellations and no-shows, ensuring timely rescheduling and minimizing disruptions. + Provides general administrative assistance, including answering calls, managing patient referrals, and coordinating patient files. + Receives orders from the Order Facilitator and reviews to make sure the orders are valid and complete. + Asks patients the necessary questions for specific tests and provide the required procedure preparation or instructions. + Prioritizes work efficiently, including processing STAT order timely. + Notifies ordering offices if unable to contract their patient to schedule procedures. + Offers alternative scheduling options when needed to accommodate patient preferences and medical needs. + Communicates with physicians, nurses, and other medical professionals to ensure appointments are properly scheduled based on clinical priorities and patient needs. + Performs other duties as assigned. + Maintains regular and reliable attendance. + Complies with all policies and standards. **Qualifications** + Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred + 0-2 years of experience in medical scheduling, administrative support, or customer service preferred + 0-2 years of experience with electronic medical record (EMR) systems, scheduling software, or medical front desk operations preferred **Knowledge, Skills and Abilities** + Strong knowledge of appointment scheduling, patient flow management, and administrative procedures. + Strong organizational and time-management skills with the ability to handle multiple tasks and deadlines. + Excellent verbal and written communication skills to effectively interact with patients, medical staff, and administrative teams. + High attention to detail and accuracy, particularly in data entry and record-keeping. + Ability to work in a fast-paced environment while maintaining a calm, professional demeanor. + Proficient in Microsoft Office Suite (Word, Excel, Outlook) and hospital scheduling or EHR software. + Knowledge of medical terminology is a plus. Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to ************************************************* to obtain the main telephone number of the facility and ask for Human Resources.

As a Scheduling Specialist at Grandview Medical Group you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for eligible roles. Job Summary The Scheduling Specialist is responsible for managing and optimizing the scheduling process for patients and physicians offices within the hospital or medical facility. This role involves coordinating appointments, procedures, and treatments across departments to ensure efficient utilization of resources and high-quality patient care. The Scheduling Specialist serves as a key liaison between patients, medical staff, and administrative teams, ensuring timely and accurate scheduling while providing excellent customer service. Essential Functions Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources. Notifies patients of appointment confirmations, cancellations, or reschedules, and provide necessary information and instructions. Accurately enters patient information, appointment details, and updates into the hospital's electronic medical records (EMR) or scheduling system. Works closely with medical staff to align patient appointments with clinical priorities and optimize provider schedules. Tracks and manage patient cancellations and no-shows, ensuring timely rescheduling and minimizing disruptions. Provides general administrative assistance, including answering calls, managing patient referrals, and coordinating patient files. Receives orders from the Order Facilitator and reviews to make sure the orders are valid. Contacts patients to complete scheduling procedure(s) and or test(s) in Cerner Scheduling. Asks the necessary questions for specific tests and provide the required procedure preparation or instructions. Schedules appointments via phone with doctor's office if requested, once valid order is received. Processes STAT order immediately. Notifies ordering offices if unable to contract their patient to schedule procedures. Addresses patient inquiries regarding scheduling, appointment changes, and concerns, ensuring a high level of patient satisfaction. Offers alternative scheduling options when needed to accommodate patient preferences and medical needs. Communicates with physicians, nurses, and other medical professionals to ensure appointments are properly scheduled based on clinical priorities and patient needs. Performs other duties as assigned. Complies with all policies and standards. Qualifications H.S. Diploma or GED required Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred 0-2 years of experience in scheduling, patient coordination, or administrative support within a healthcare setting required Experience with Electronic Health Records (EHR) or scheduling software preferred Knowledge, Skills and Abilities Strong organizational and time-management skills with the ability to handle multiple tasks and deadlines. Excellent verbal and written communication skills to effectively interact with patients, medical staff, and administrative teams. High attention to detail and accuracy, particularly in data entry and record-keeping. Ability to work in a fast-paced environment while maintaining a calm, professional demeanor. Proficient in Microsoft Office Suite (Word, Excel, Outlook) and hospital scheduling or EHR software. Knowledge of medical terminology is a plus. This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.

The HIM Analyst is responsible for supporting the management and accuracy of patient health information, auditing health records, and ensuring compliance with regulatory requirements. This role helps maintain the integrity of the electronic health record (EHR) system, collaborates with cross-functional teams, and provides data analysis to enhance health information processes. **What We Offer:** + Competitive Pay + Medical, Dental, Vision, and Life Insurance + Generous Paid Time Off (PTO) + Extended Illness Bank (EIB) + Matching 401(k) + Opportunities for Career Advancement + Rewards & Recognition Programs + Exclusive Discounts and Perks* **Essential Functions** + Audits and reviews health records for accuracy, completeness, and regulatory compliance, including adherence to HIPAA guidelines. + Collaborates with coding, billing, and clinical teams to resolve discrepancies in patient records and ensure timely access to accurate information. + Assists with maintaining and optimizing the EHR system by ensuring that health information is entered and stored correctly. + Supports the preparation for internal and external audits by providing the necessary documentation and ensuring compliance with healthcare regulations. + Assists in the analysis and reporting of health information data to management, helping to identify trends and opportunities for process improvement. + Supports all compliance activities related to state, federal regulatory requirements, healthcare accreditation standards and all other applicable regulations. + Performs other duties as assigned. + Complies with all policies and standards. **Qualifications** + 2-4 years of experience in health information management, medical records, or a related healthcare role required **Knowledge, Skills and Abilities** + Knowledge of HIPAA regulations and health information management standards. + Strong understanding of medical record workflows, documentation requirements, and regulatory compliance. + Knowledge of chart deficiency processes, provider suspension workflows, and unbilled management procedures. + Proficiency in EHR systems, document management, and health information technology platforms. + Strong organizational and problem-solving skills to ensure timely and accurate documentation. + Effective communication and collaboration with providers, HIM leadership, and interdisciplinary teams. + Attention to detail and ability to handle sensitive patient information with confidentiality and professionalism. Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to ************************************************* to obtain the main telephone number of the facility and ask for Human Resources.

The HIM Analyst is responsible for data collection and data quality in the reporting of births, deaths, and fetal deaths. The registrar is responsible for securing paternity affidavits and communicating directly with new parents, physicians, vital statistics, funeral homes and health departments. The registrar is also responsible for the accounting of disclosures of the above data. **What We Offer:** + Competitive Pay + Medical, Dental, Vision, and Life Insurance + Generous Paid Time Off (PTO) + Extended Illness Bank (EIB) + Matching 401(k) + Opportunities for Career Advancement + Rewards & Recognition Programs + Exclusive Discounts and Perks* Essential Functions + Answers telephones, takes information requests and supplies routine factual information concerning medical records to doctors, other staff members and outside health care facilities as necessary. + Follows department policies and procedures to contribute to efficiency of HIM department. + Completes birth certificates and death certificates in accordance with Vital Record accurately and timely. + Performs other job duties as assigned by the Manager. Qualifications + High School graduate or equivalent with basic college courses. Associate Degree (Preferred) + RHIT Certification (Preferred) + 1-2 years of experience in an acute care facility. Knowledge, Skills and Abilities + Good communication and customer service skills. + Ability to abstract data and to perform data entry tasks. Must be proficient in Word and Excel. + Knowledge of medical terminology (Preferred). + Basic computer knowledge/skills (Required). + Previous experience within an electronic medical record (Required). + Performs other job duties as assigned. Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to ************************************************* to obtain the main telephone number of the facility and ask for Human Resources.

The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service. **Essential Functions** + Interacts with patients and their families to address questions and provide courteous, timely assistance. + Regulates schedules based on procedure requirements, physician availability, and staffing needs. + Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information. + Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services. + Collects and records patient financial responsibility estimates as applicable. + Communicates operative reports daily to appropriate physician offices. + Compiles and organizes documentation to ensure completion of patient medical records. + Prepares charts for upcoming procedures, including nursing documentation and registration forms. + Maintains the medical records system by filing reviewed charts and coordinating storage according to established policies and procedures. + Responds to requests for medical records in a timely and efficient manner. + Answers and returns phone calls, addressing questions with professionalism and courtesy. + Performs other duties as assigned. + Maintains regular and reliable attendance. + Complies with all policies and standards. **Qualifications** + 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required + 0-2 years of experience in a customer service role required **Knowledge, Skills and Abilities** + Strong interpersonal and customer service skills. + Ability to handle sensitive information with confidentiality. + Proficiency in using registration systems and insurance verification tools. + Attention to detail and accuracy in data entry. + Excellent organizational and time-management skills. Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to ************************************************* to obtain the main telephone number of the facility and ask for Human Resources.

The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service. **Essential Functions** + Interacts with patients and their families to address questions and provide courteous, timely assistance. + Regulates schedules based on procedure requirements, physician availability, and staffing needs. + Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information. + Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services. + Collects and records patient financial responsibility estimates as applicable. + Communicates operative reports daily to appropriate physician offices. + Compiles and organizes documentation to ensure completion of patient medical records. + Prepares charts for upcoming procedures, including nursing documentation and registration forms. + Maintains the medical records system by filing reviewed charts and coordinating storage according to established policies and procedures. + Responds to requests for medical records in a timely and efficient manner. + Answers and returns phone calls, addressing questions with professionalism and courtesy. + Performs other duties as assigned. + Maintains regular and reliable attendance. + Complies with all policies and standards. **Qualifications** + 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required + 0-2 years of experience in a customer service role required **Knowledge, Skills and Abilities** + Strong interpersonal and customer service skills. + Ability to handle sensitive information with confidentiality. + Proficiency in using registration systems and insurance verification tools. + Attention to detail and accuracy in data entry. + Excellent organizational and time-management skills. Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to ************************************************* to obtain the main telephone number of the facility and ask for Human Resources.