User Experience Manager jobs at Compass Group USA - 474 jobs

Ned Devine's is looking for Barbacks! Located in the heart of Faneuil Hall, Ned's is a popular Irish pub featuring live music and entertainment, We're looking for hard-working people with a determined work ethic, a natural sense of hospitality, and an appreciation for Irish pubs! No experience required. Apply today! Requirements: Experience preferred but not required, right work ethic / attitude and we can train! Additional Info: Within a ten minute walk from Downtown Crossing, Aquarium, Haymarket, and State Street T stops, Ned's is conveniently located and easily accessible!

Sesame believes in a future where computers are lifelike - with the ability to see, hear, and collaborate with us in ways that feel natural and human. With this vision, we're designing a new kind of computer, focused on making voice companions part of our daily lives. Our team brings together founders from Oculus and Ubiquity6, alongside proven leaders from Meta, Google, and Apple, with deep expertise spanning hardware and software. Join us in shaping a future where computers truly come alive. About the Role We're looking for a product leader to drive our hardware product portfolio and ship products people love. You'll own the complete product development cycle from concept to launch and beyond. We're on a mission to give everyone a personal AI companion, and this is your chance to shape that future. Responsibilities: Build products people love by deeply understanding user needs. Drive product management for our hardware products, setting vision, strategy, and roadmap. Own end-to-end development from prototyping through post-launch updates in market. Make difficult decisions about product trade-offs, balancing user priorities and technical constraints. Define and track key product metrics to measure success and inform future decisions. Help drive the go-to-market, communications, and community strategy in partnership with marketing. Lead a small team of product managers, providing mentorship and strategic direction. Understand market trends and dynamics that help ensure we always lead from the front. Collaborate with engineering, design, operations, and other cross-functional teams to bring the shared vision to life. Required Qualifications: 10+ years of product management experience. Proven track record of successfully launching consumer hardware products. Experience managing complex product development cycles from concept to market. Strong analytical and problem-solving skills with ability to make data-informed decisions. Experience building and leading lean product management teams. Deep understanding of hardware development processes, including prototyping, manufacturing, and supply chain considerations. Outstanding communication skills. Preferred Qualifications: A passion for AI. Technical background with ability to engage deeply with engineers. Experience building deeply integrated software and hardware experiences. Experience with international manufacturing and global supply chain management. Sesame is committed to a workplace where everyone feels valued, respected, and empowered. We welcome all qualified applicants, embracing diversity in race, gender, identity, orientation, ability, and more. We provide reasonable accommodations for applicants with disabilities-contact ****************** for assistance. Full-time Employee Benefits: 401k matching 100% employer-paid health, vision, and dental benefits Unlimited PTO and sick time Flexible spending account matching (medical FSA) Benefits do not apply to contingent/contract workers #J-18808-Ljbffr

Commissary Marketing Manager - Correctional Services 50% travel required The Commissary Marketing Manager executes Aramark?s commissary strategy. The manager will lead the delivery of critical initiatives to help create, launch and grow base-business within commissary, e-commerce, vending, and other commissary programs. This position is responsible for focusing on the established KPIs and priorities for commissary programs, as well as enhancing ways to educate and train. A successful Commissary Marketing Manager will have the ability to foster strong partnerships with the Regional Operational Teams, District Managers, Region Vice President and understand our customers. This position supports the West Region and reports directly to the Senior Director, Food and Retail Innovation on the Marketing team. KPI?s include regional revenue and EBIT targets, promotion execution, program implementation, and customer feedback results. Job Responsibilities Assist in the development of commissary growth and profit targets for the West region improving commissary operations and growing retail programming. Driving our customer service culture in commissary. Develop and implement marketing promotional strategies across the region. Create strategy for development and enhancement of menus using marketing principles: product, price, promotion, and placement. Work closely with the menu development team to understand how upcoming product and price changes will impact menus and work proactively to communicate changes and direction to the field. Participate in RFP sales support from marketing perspective to enable growth. Project management duties for assigned projects. Execute initiatives & action plans to improve financial & KPI target results. Utilize analytical expertise to evaluate commissary program standards, measure performance and recommend solutions in order to enhance or improve operations and sales. Assist in the implementation and facilitation of programmatic training for commissary managers. Partner with Operations and IT to be on-site marketing and operations support for new commissary openings or new program launches. Utilize Quality Assurance (QA) tools and guides to measure and improve operational and marketing standards during on site and remote audits. Responsible for being the expert on our commissary ordering system functionality including but not limited to reporting, promotions, implementation, and maintenance. Actively monitor the industry and seek insights for local pricing, products, and vendors with tactical outcomes and timelines for implementation. Conduct customer surveys and monitor feedback loops with our customers to regularly improve service. Activate brand standards and fully execute at all identified points of service, resulting in consistency throughout the region. Qualifications A bachelor?s degree. At least 3-5 years professional experience in retail operations with field marketing, preferably in a corrections commissary environment. Position requires approximately 50% travel to various jails across the region. Excellent verbal, presentation, written and interpersonal communication skills with strong Microsoft Office skills (PowerPoint, Excel) Significant project management and organizational experience. Ability to influence without formal authority. Valid driver's license Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.

About Alton ALTON Industry Ltd Group is one of the leading providers of consumer and commercial vacuums and air compressors, along with floor care and other programs globally. Employing over 1,500 people with operations in Asia, Europe, and North America, we develop and manufacture high-performance products for multiple markets. Our products can be found in every major retailer throughout the world. We build for some of the best private brands in the industry, including licensed programs, and the company has experienced significant growth. We are searching for talented individuals to join the team based in our West Chicago, IL office. Position Summary The Product Manager will play a key role in coordinating product activities across the organization. This role includes managing stage-gate tracking, ensuring product information and specifications are accurate, and working with both domestic sales teams and international product management to support successful product launches. It is a hands-on position that requires close collaboration with Sales, Marketing, Operations, Manufacturing, customers, and license partners. Responsibilities Product Management & Development Track and manage the stage-gate process from concept through launch. Partner with international product teams to define and document product requirements. Ensure product information, specifications, packaging, and requirements are accurate and consistently met. Sales & Customer Support Work with domestic and international sales teams to address product development needs and customer requests. Capture customer feedback and translate into actionable product requirements. Support onboarding of new products by coordinating data, manuals, packaging, and compliance deliverables. Market & Project Management Conduct competitive benchmarking and track industry trends. Provide quarterly market updates, including competitor analysis and new product insights. Maintain product roadmaps and communicate updates on timelines and milestones. Cross-Functional Execution Coordinate with design, engineering, operations, customers, and license partners to ensure feasibility, cost targets, and timely launches. Proof and review manuals, packaging, and marketing content for accuracy. Support trade shows, product demonstrations, and training sessions for internal and external stakeholders. Travel Some domestic and international travel required. Qualifications Bachelor's degree in Business, Marketing, Engineering, or related field. 5-10 years of experience in product management, product development, project management or related field, preferably in a manufacturing setting. Experience in tool, hardware and/or consumer products highly preferred. Strong organizational skills with proven ability to manage multiple projects and timelines. Excellent written and verbal communication skills. Experience working with international teams and manufacturers preferred. Proficiency with MS Office (Excel, PowerPoint, Outlook)

Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes. Learn more about us at **************** Position Overview and Responsibilities At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Experience Manager is essential to supporting our hospitality products at the property level. This role provides five-star guest service by communicating with guests prior to arrival, greeting them upon arrival and assisting them throughout their stay. This is an in-person position located in Beverly Hills, CA. Weekend availability is required, and the shift schedule is Thursday-Monday from 7am-4:30pm. What You'll Do: Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service Handle property assets, guest and resident information in a way that maintains Sentral standards, best practices, and policies and procedures Work to organize guest stays to ensure thorough service throughout the guest experience Ensure every guest experiences five-star service in a hospitality environment and actively seek five star/positive reviews from guests; coach Experience Team to do the same Set the example for the Experience Associates by projecting an upbeat and positive attitude, warmly acknowledging all residents, guests, and vendors with a smile, greeting them first and conveying a willingness-to-serve attitude Assist in development, creation and ongoing improvement of guest communications, Guest Book, Guidebook, and other items to promote guest experience as deemed necessary by Sentral and the General Manager. Work closely with property team members to ensure that they are updated, trained, and ready when residents or guests have questions Lead the Experience Team Plan, coordinate and oversee resident and guest events with assistance of Sentral Marketing and Explorer teams Oversee each guest experience through tasks including but not limited to ensuring room is inspected and amenity is placed, ensuring Experience Team knows when to expect guest, ensuring guest is having a great stay, ensuring guest departs and housekeeping is aware then re-inspecting the room for either another guest arrival or resident return Prior to Head of Housekeeper position starting, manage the relationship with 3rd party housekeeping vendor Lead Experience Team on implementing guest experience/events and communications Learn and train others on community systems Work closely with the Technology team to oversee hospitality technology implementations onsite Assist in developing processes and SOPs for experience and reservations team as appropriate Respond to booking inquiries, guest questions, onsite issue resolution and billing questions, and follow up with the guest to ensure satisfaction Collaborate with Revenue Management team to ensure rate adjustments will help maximize booking revenue Perform other related duties and assignments as needed and assigned Skills and Experience Bachelor's degree in hospitality management preferred Experience in hospitality (hotels and resorts, private luxury clubs, travel management, etc.) Strong customer service track record that demonstrates an ability to make people feel cared for and supported even under stressful circumstances Exceptional interpersonal and self-awareness skills, including active listening skills Proficient with communication technology and quick learner of new software Excellent written and verbal communication skills Demonstrated enthusiasm for creating inclusive and respectful workplaces Unquestioned integrity with the ability to manage confidential information and sensitive situations with the highest level of discretion and judgment Ability to work a flexible schedule, including evenings and weekends Community Team Perks + Benefits • Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre-tax dollars. *Premiums apply for spouse, dependent, or family coverage plans • Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals. • Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more! • Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community. • Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more! The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role: Stand behind a desk for the majority of an 8-hour shift Move body in repetitive motions for extended periods of time Work in a space that includes indoor and outdoor spaces, with and without covering Move throughout the property as needed Transport boxes and equipment weighing up to 20 pounds Communicate with other persons in the building Observe details in surrounding areas and on a screen If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section. Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents. As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Why us? Shinola Hotel is seeking a VIP Experience Manager to create timeless memories and quality experiences for guests and associates alike. The world's first Shinola Hotel is Detroit's new living room. What started as a watch company has transformed into a luxury brand that creates a lasting impact on visitors and locals alike, with products and services uniquely their own. Born in Detroit, the Shinola team has an unwavering commitment to build upon the city's history and create thoughtfully designed spaces and experiences. Come join the team at Shinola Detroit and experience the artful hospitality this boutique hotel has to offer. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Oversees guest experience for arriving, departing and in-house guests and VIP's as determined by the hotel by ensuring accurate and timely information and services. Responds to inquiries regarding hotel information and guest concerns. Elevates the guest experience through activations and hotel presence within the Front Office. Oversees the VIP program to provide exceptional and personalized experiences for our most loyal guests. Promotes a safe environment and quality services to achieve maximum guest satisfaction and financial success. Responsibilities Orchestrates, welcomes, and coordinates the delivery of VIP amenities. Champions and improves ranking of our TripAdvisor program. Champions our growing Luxury Travel segment by developing relationships with guests. Helps mitigate late C/O, early C/I issue and ensure guest satisfaction even when pending. Execute last minute High-end Retail clientele, arrivals and departures that meet and exceed expectations. Own each VIP guest throughout their stay. Oversees aspects of the VIP program to include, personalizing service during the stay. Contact in-house VIPs and high value guests to gain insight about their stay. Follow-up on any complaints or problems a guest may experience in a timely and professional fashion and determine response to ensure a quality guest experience. Ensure proper communication to hotel on all hotel activities in a way that ensures that guest needs are being met in a timely fashion. Ensure optimum guest satisfaction. Facilitate creating, printing and distributing Amenity Cards for Repeat Guests, special occasions, etc. Advance all VIP rooms to ensure highest quality level of cleanliness and special preparation. Ensure VIP amenities are personalized and delivered. Maintain a friendly, cheerful and courteous demeanor always. Provide a warm welcome to all arriving and in-house guests; demonstrate the spirit of hospitality during each guest interaction. Courteously answer all guest inquiries and follow through on all requests. Maintain excellent guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Daily and administrative tasks for Guest Experience Team. Coach and guide department, keep staff accountable to comply with guests' expectations and Shinola standards. Qualifications Education/Formal Training High School diploma or equivalent Experience Minimum two years previous experience as a front desk manager or minimum of four years front office or guest relations experience in a hotel environment. Knowledge/Skills Must have total understanding of all hotel front office procedures. Requires working knowledge of guest services and hotel services, policies or operations. Working knowledge is generally learned on-the-job. Requires supervisory/management skills. Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. Must have high school graduate level mathematical aptitude; know standard cash handling procedures and knowledge of computerized cash register systems. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be fluent in oral and written English. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. Excellent comprehension and literacy required to review correspondence, initiate reports, conduct training, etc. Available to work various shift: AM, PM, Evening, Overnight, Holidays based on VIP arrivals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to read written forms of communication and monochrome computer screen. Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required Pushing/pulling small carts Lifting of food and beverages on and off carts, 20 lb. maximum Mobility - must be able to reach all areas of hotel to assist clients. Carrying and lifting of bar equipment, files and office items up to 25 lbs. Environment Work inside 95% shift. Material/Equipment used. Prolonged standing at indoor, thermostatically climate-controlled workstation. This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned. Benefits Medical, dental, & vision insurance Eligible to participate in the Company's 401(k) program with employer matching Health savings and flexible spending accounts Basic Life and AD&D insurance Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes. Learn more about us at **************** Position Overview and Responsibilities At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Experience Manager is essential to supporting our hospitality products at the property level. This role provides five-star guest service by communicating with guests prior to arrival, greeting them upon arrival and assisting them throughout their stay. This is an in-person position located on-site of the property. What You'll Do: Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service Handle property assets, guest and resident information in a way that maintains Sentral standards, best practices, and policies and procedures Work to organize guest stays to ensure thorough service throughout the guest experience Ensure every guest experiences five-star service in a hospitality environment and actively seek five star/positive reviews from guests; coach Experience Team to do the same Set the example for the Experience Associates by projecting an upbeat and positive attitude, warmly acknowledging all residents, guests, and vendors with a smile, greeting them first and conveying a willingness-to-serve attitude Assist in development, creation and ongoing improvement of guest communications, Guest Book, Guidebook, and other items to promote guest experience as deemed necessary by Sentral and the General Manager. Work closely with property team members to ensure that they are updated, trained, and ready when residents or guests have questions Lead the Experience Team Plan, coordinate and oversee resident and guest events with assistance of Sentral Marketing and Explorer teams Oversee each guest experience through tasks including but not limited to ensuring room is inspected and amenity is placed, ensuring Experience Team knows when to expect guest, ensuring guest is having a great stay, ensuring guest departs and housekeeping is aware then re-inspecting the room for either another guest arrival or resident return Prior to Head of Housekeeper position starting, manage the relationship with 3rd party housekeeping vendor Lead Experience Team on implementing guest experience/events and communications Learn and train others on community systems Work closely with the Technology team to oversee hospitality technology implementations onsite Assist in developing processes and SOPs for experience and reservations team as appropriate Respond to booking inquiries, guest questions, onsite issue resolution and billing questions, and follow up with the guest to ensure satisfaction Collaborate with Revenue Management team to ensure rate adjustments will help maximize booking revenue Perform other related duties and assignments as needed and assigned Skills and Experience Bachelor's degree in hospitality management preferred Experience in hospitality (hotels and resorts, private luxury clubs, travel management, etc.) Strong customer service track record that demonstrates an ability to make people feel cared for and supported even under stressful circumstances Exceptional interpersonal and self-awareness skills, including active listening skills Proficient with communication technology and quick learner of new software Excellent written and verbal communication skills Demonstrated enthusiasm for creating inclusive and respectful workplaces Unquestioned integrity with the ability to manage confidential information and sensitive situations with the highest level of discretion and judgment Ability to work a flexible schedule, including evenings and weekends Community Team Perks + Benefits • Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre-tax dollars. *Premiums apply for spouse, dependent, or family coverage plans • Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals. • Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more! • Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community. • Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more! The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role: Stand behind a desk for the majority of an 8-hour shift Move body in repetitive motions for extended periods of time Work in a space that includes indoor and outdoor spaces, with and without covering Move throughout the property as needed Transport boxes and equipment weighing up to 20 pounds Communicate with other persons in the building Observe details in surrounding areas and on a screen If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section. Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents. As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

If interested in this opportunity, please complete our culture index survey at the link below: ************************************************* Palm Bay International, a dynamic family-owned company, offers one of the nation's most comprehensive portfolios of imported wines and spirits, including over 50 suppliers from around the globe. Among Palm Bay's most valued assets is its remarkable network of long-term partnerships with the foremost wholesale companies in all 50 states, as well as the Caribbean, Mexico, and Central America. With the crucial collaboration of these partners, Palm Bay's portfolio meets the needs of every level of the industry, from independent restaurants and retail stores, to chain accounts, supermarkets, hotels, airlines, cruise ships, duty-free accounts and U.S. military bases. This impressive roster of brands, accounts, and relationships positions Palm Bay as a major source of fine wines and spirits and an industry leader in the U.S. marketplace. For more visit: **************** Location: New York, NY (4-day Hybrid, Mon-Th) Position Overview: Palm Bay International is seeking a Director of Innovation to lead our innovation pipeline across beverage alcohol and non-alcoholic solutions. This role is crucial for driving organic innovation for our top wine brands and identifying strategic expansion opportunities through joint ventures (JV), mergers & acquisitions (M&A), and white space exploration. The Director will leverage data-driven insights, consumer trends, and cross-functional collaboration to bring market-leading concepts to life, ensuring timely and successful market entry. Key Responsibilities: Develop and manage an innovative roadmap for wine, spirits, RTDs (and non-alc categories). Translate consumer and category insights into scalable product concepts. Collaborate with Marketing to align innovation with brand identity and go-to-market strategies. Partner with Sales and Finance to forecast volume, pricing, and margin implications for new product launches. Ensure feasibility, sourcing, and operational readiness with Production. Identify and evaluate potential JVs, acquisitions, and brand partnerships. Conduct diligence and develop business cases for strategic opportunities. Leverage data to identify whitespace and category shifts. Establish KPI tracking for innovation performance. Lead cross-functional innovation taskforces from ideation to commercialization. Build and lead a nimble innovation team, defining workflows and tools for scalability. Qualifications: 8+ years of experience in innovation, brand management, strategy, or product development, within beverage alcohol Proven track record of launching successful products. Deep understanding of consumer behavior, category dynamics, and commercialization strategy. Strong business acumen and ability to develop financial models and strategic business cases. Highly collaborative and able to lead in a matrixed environment. Entrepreneurial, creative thinker with a bias toward action and results. Experienced in building and scaling teams and workflows from scratch. Passionate about beverages, culture, and innovation. Salary: Range - $155-200k annual: Actual compensation will be commensurate with the candidate's qualifications, which may include professional experience, educational background, certifications, and level of industry-specific knowledge. Benefits Overview: Palm Bay offers a competitive compensation package including medical, dental, vision, life insurance, 401(K), paid vacation, personal time off and 11 paid company holidays. Palm Bay International is an equal opportunity employer.

Director Member Experience at Ravinia Green Country Club | Riverwoods, IL | Invited Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests, and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited! Job Summary: The Director Member Experience is responsible for shaping and enhancing the overall member experience to drive revenue, member engagement and spend, retention and satisfaction while aligning with the club's strategic plan. This role includes developing and executing the Member Experience strategic plan, member events, experiences, and programs that increase revenue and engagement across all areas of the club. The Director is responsible for managing the new member journey, from onboarding to early tenure management and at-risk member intervention, with a strong focus on retention. The Director will implement and maintain a comprehensive communication strategy that amplifies the club's narrative across all channels while ensuring clear and effective communication of club initiatives. They will continuously innovate and refine member events and experiences, adapting to evolving member needs and industry trends to create a vibrant, connected member community.In addition, the Director will supervise the Member Experience team (where applicable), overseeing project management, budgeting, staffing, hiring, and training. This position plays a vital leadership role in fostering a dynamic and engaging member community, ensuring long-term member satisfaction and loyalty. Day To Day: Develop and execute the member experience strategy, focusing on both the quantitative (improved retention, increased average member spend) and qualitative (member experience) goals. Partner with the General Manager and Department Heads to devise and execute high impact, revenue-generating strategies across departments. Leverage data analytics to monitor member engagement trends, inform strategy, and optimize retention efforts. Oversee the planning and execution of all member events and programs, ensuring they are innovative, memorable, and aligned with the club's mission and evolving member preferences. Incorporate feedback from members and committees to ensure events remain relevant, engaging, and tailored to the diverse needs of the members. Curate a dynamic calendar of experiences that inspire participation, foster community, and elevate the overall member experience. Develop a seamless onboarding process that ensures new members feel welcomed, integrated, and connected to members and employees. Ensure that all touchpoints along the member journey are strategically planned and executed to foster engagement and satisfaction at every stage. Assist with developing retention strategies, including personalized interventions for at-risk members, to strengthen member loyalty and improve retention rates. Continuously assess and refine the member journey to adapt to member needs and club goals, focusing on early tenure management and long-term engagement. Develop and distribute a multi-channel communication strategy that consistently conveys the club's narrative, promoting member events, activities, and initiatives through email, social media, in-club signage, and digital platform. Ensure timely and effective dissemination of key updates, reinforcing transparency and keeping members well-informed of club developments. Communicate consistently and concisely with members and employees across all channels to promote club activities and initiatives About You: Required High school diploma or equivalent. A minimum of 3 years of experience in hospitality, customer relations, food and beverage, private events, or marketing and communications. Preferred Bachelor's degree with a focus in hospitality management, event management, business or marketing and communications. Proven leadership ability in managing cross-functional teams and adapting to evolving operational challenges. Preferred experience in areas such as relationship management, food and beverage operations, event management, customer service or membership associations. Prior experience in leading a team or managing projects to a successful outcome is preferred. Advanced in Microsoft Office Suite, including Word, Outlook, and Excel. Experience with CRM systems, particularly Salesforce What We Offer: We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes: Medical, dental, and vision coverage Life insurance Short-term and long-term disability insurance 401(k) retirement savings plan Generous paid time off and leave programs ( time off as required by applicable law is also provided for part time team members ) Want to learn more? Visit *********************** for full details. Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

Director Member Experience at Buckhead Club | Atlanta, GA | Invited Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests, and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited! Job Summary: The Director Member Experience is responsible for shaping and enhancing the overall member experience to drive revenue, member engagement and spend, retention and satisfaction while aligning with the club's strategic plan. This role includes developing and executing the Member Experience strategic plan, member events, experiences, and programs that increase revenue and engagement across all areas of the club. The Director is responsible for managing the new member journey, from onboarding to early tenure management and at-risk member intervention, with a strong focus on retention. The Director will implement and maintain a comprehensive communication strategy that amplifies the club's narrative across all channels while ensuring clear and effective communication of club initiatives. They will continuously innovate and refine member events and experiences, adapting to evolving member needs and industry trends to create a vibrant, connected member community.In addition, the Director will supervise the Member Experience team (where applicable), overseeing project management, budgeting, staffing, hiring, and training. This position plays a vital leadership role in fostering a dynamic and engaging member community, ensuring long-term member satisfaction and loyalty. Day To Day: Develop and execute the member experience strategy, focusing on both the quantitative (improved retention, increased average member spend) and qualitative (member experience) goals. Partner with the General Manager and Department Heads to devise and execute high impact, revenue-generating strategies across departments. Leverage data analytics to monitor member engagement trends, inform strategy, and optimize retention efforts. Oversee the planning and execution of all member events and programs, ensuring they are innovative, memorable, and aligned with the club's mission and evolving member preferences. Incorporate feedback from members and committees to ensure events remain relevant, engaging, and tailored to the diverse needs of the members. Curate a dynamic calendar of experiences that inspire participation, foster community, and elevate the overall member experience. Develop a seamless onboarding process that ensures new members feel welcomed, integrated, and connected to members and employees. Ensure that all touchpoints along the member journey are strategically planned and executed to foster engagement and satisfaction at every stage. Assist with developing retention strategies, including personalized interventions for at-risk members, to strengthen member loyalty and improve retention rates. Continuously assess and refine the member journey to adapt to member needs and club goals, focusing on early tenure management and long-term engagement. Develop and distribute a multi-channel communication strategy that consistently conveys the club's narrative, promoting member events, activities, and initiatives through email, social media, in-club signage, and digital platform. Ensure timely and effective dissemination of key updates, reinforcing transparency and keeping members well-informed of club developments. Communicate consistently and concisely with members and employees across all channels to promote club activities and initiatives About You: Required High school diploma or equivalent. A minimum of 3 years of experience in hospitality, customer relations, food and beverage, private events, or marketing and communications. Preferred Bachelor's degree with a focus in hospitality management, event management, business or marketing and communications. Proven leadership ability in managing cross-functional teams and adapting to evolving operational challenges. Preferred experience in areas such as relationship management, food and beverage operations, event management, customer service or membership associations. Prior experience in leading a team or managing projects to a successful outcome is preferred. Advanced in Microsoft Office Suite, including Word, Outlook, and Excel. Experience with CRM systems, particularly Salesforce What We Offer: We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes: Medical, dental, and vision coverage Life insurance Short-term and long-term disability insurance 401(k) retirement savings plan Generous paid time off and leave programs ( time off as required by applicable law is also provided for part time team members ) Want to learn more? Visit *********************** for full details. Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club. #LI-JB1

The Director, Youth, Sports and Family Experience develops and executes multigenerational entertainment, Sports, Attractions and supervised youth programs across the US and Australia fleet of 29 ships carrying over 1 million youth annually leading 4 managers, 2 shoreside, 10 Fleet Supervisors and 925+ shipboard team members. This role oversees key areas such as Youth Programming, Attractions, Operations, Compliance, Partnerships, Revenue, and New Builds & Refurbishments and manages financial plans in excess of $20M+ operating and capital expenses. This role is responsible for the strategic vision and development of Carnival's onboard Youth Programs: Turtles, Camp Ocean, Circle “C”, & Club O2 and the Sports and Attractions programs. While working closely with the Director, Entertainment Experience to provide family focused experiences. Key responsibilities include programming, partnerships, operations, compliance, product development, interior design, revenue, brand management, and marketing. This position provides leadership and development for both shoreside and shipboard teams, including, Youth Program Directors, Teen Leaders, Camp Counselors, Animators, Sports Managers, Sports Staff and Fleet Supervisors. Essential Functions: Strategic Development: Youth and Family Experience: Develop and implement comprehensive strategies to enhance the Youth and Family experience, ensuring consistency across the fleet. Build strategy to effectively and safely operate four unique onboard youth programs, sports programming and attractions. Uphold the brand promise through strategic leadership and innovation. Develop strategy for future youth and family marketable programs and partnerships to reinforce Carnival as a family brand. Partnerships: Lead strategic partnership plan to provide all age groups and families unique and exciting onboard experiences, factoring in competitive landscape, licensing fees, capital investments, revenue opportunities, and consumer perception. Venue Design: Lead product development for new youth and family onboard venues. Build multi-year strategy for hardware maintenance, including Youth Programs facilities and attractions, by minimizing investment costs and maximizing returns through a detailed understanding of optimal areas of opportunity, hardware lifecycle, and industry recommendations. Program, Operations & Innovation: Onboard Activations: Innovate and elevate programs for all ages through strategic external partnerships and onboard activations, including collaborations with renowned brands such as Dr. Seuss Enterprises, Build-A-Bear and Sky Zone. Stay updated on industry trends to refresh or retire activations as needed. Supervised Programs: Design and deliver safe and compelling experiences for kids and teens in dedicated youth areas, sports areas and across the ship, considering engagement for children with disabilities and neurodivergent youth. Oversee all policies, procedures and standards for Youth Programs, including necessary staff training. Maintain competitive awareness. New Builds and Dry Dock: Lead and oversee product development for refits and new builds, including vision setting, executive approvals, financial planning, negotiations, operation integration, and strategic rollout. Fee-based Experiences: Build and enhance revenue streams. Increase current revenue and minimize costs to deliver greater profitability year over year for the department, including offerings such as BOLT, EDGE, Build-A-Bear Workshop, Night Owls babysitting, paid crafting, and specialty entertainment to provide paid entertainment opportunities. Drive growth and performance through effective leadership, resource allocation, and revenue management. Branding: Conceptualize and build branding for partnership activations and new youth and family experiences. Ensure brand guardrails tied to onboard youth programs are maintained and evolve. Develop operational procedures and standards for programs that support Carnival's family focus and other operational procedures impacting the broader shipboard operation. Marketing: Propose and review marketing efforts around partnerships and youth programs, onboard and consumer-facing, to reinforce Carnival's commitment to families. Build strategy for related areas of HubApp. Quality Assurance: Oversee the development and implementation of quality assurance strategies, ensuring all experiences exceed guest expectations. Direct teams on resolving and addressing guest issues that escalate beyond shipboard leadership and require additional support. Goal Setting: Establish clear, measurable goals and objectives for operations. Align these goals with broader business strategies and ensure effective resource allocation to support shipboard teams and overall programming needs. Team Leadership and Development: Shoreside Leadership: Set strategic priorities, provide exceptional leadership, fostering engaged individuals and building strong, inclusive teams. Lead by example, ensuring clear communication, accountability, and a shared commitment to operational excellence. Fleet Leadership: Develop and oversee Fleet Supervisors to elevate our connections to the ship, apply consistency across the fleet, provide development opportunities for the shipboard team and elevate our program. Shipboard Leadership: Set priorities for the team to ensure alignment with onboard team members. Team Development: Lead the development of shoreside teams through growth opportunities, project assignment and future focused development. Foster a culture of teamwork that supports our goals and growth. Development of teams through succession planning, communication, training, feedback, performance evaluations, and career paths. paths. Talent Recruitment: Collaborate with Casting & Booking to ensure the recruitment and scheduling of diverse, talented individuals who elevate the program. Provide Casting & Booking team with tools to guide selection process around key topics like child safety. Training: Develop comprehensive training plans for Youth Staff Academy, Youth Director & Sports Manager trainings to ensure teams are prepared to execute exceptional entertainment. Partner with Talent Development to enhance training programs, update training documents and share best practices. Cultural Essentials: Promote Carnival's expected behaviors, such as speaking up, respecting and protecting, improving, communicating, listening and learning, and empowering. Encourage team members to share their insights, challenges, and suggestions to enhance collaboration and operational success, while proactively resolving conflicts. Collaborate: Cross-Functional: Work with other Entertainment departments to support the alignment and consistency of shipboard entertainment across the fleet. Drive communication and collaboration between shoreside and shipboard teams to ensure operational success. Senior Leadership: Collaborate closely with Senior Leadership to implement strategic business plans that enhance NPS, drive revenue, maintain Carnival's family position, and support overall hotel operations. Inter Company: Foster cross-functional collaboration with internal and external stakeholders including F&B, Housekeeping, Communications, HR, Marketing, Public Relations, Revenue Partners, Marine, Compliance, and New Builds & Refurbishment teams to ensure that entertainment initiatives support and align with Carnival's objectives. Safety & Compliance: Safety Practices: Review and refine safety practices, create and enforce training programs, ensuring the highest level of guest and crew safety while maintaining operational integrity. Ensure teams are prepared to fulfill onboard safety-related duties. Compliance Adherence: Ensure full compliance with company policies and procedures, emphasizing safety protocols and operational standards as outlined by Global HESS (Health, Environment, Safety, and Security) and ADA guidelines. Maintain accurate training and risk assessment materials and documentation. Industry Guidelines: Continue to monitor and evaluate youth safety practices and policies among the infant, toddler, elementary, middle school, and high school age groups. Stay abreast of guidelines to support children with disabilities and neurodivergent youth. Program Evaluation: Data-Driven Decision Making: Leverage data and analytics to inform decisions and refine programs based on performance insights. KPI, Track trends, guest surveys, guest feedback, and operational metrics to enhance service delivery and guest satisfaction. Modify operations to optimize guest satisfaction and operational efficiency. Performance Monitoring: Conduct ship visits and maintain open communication with shipboard teams, offering guidance on maintaining alignment with company objectives and evolving entertainment standards. Report on results and action plans regularly. Sentiment Analysis: Conduct regular sentiment analysis to uncover patterns and trends, highlighting specific areas of the customer experience that need enhancement. Strategically address and prioritize recurring negative sentiments to drive impactful improvements. Financial Accountability: Financial Plan: Develop and oversee financial plans for $20M+ operating plan and capital investments. Continuously monitor and adjust plans based on guest behavior, sourcing, and operational dynamics. Capital Planning: Strategically plan and manage capital investments to support long-term growth and sustainability. Evaluate potential projects, prioritize based on return on investment, and ensure alignment with overall business objectives. Monitor capital expenditures and adjust plans as necessary to optimize financial performance. Revenue: Establish clear sales targets. Align these with financial plan and ensure effective resource allocation to support shipboard teams and overall programming needs. Oversee and inspire the team to achieve revenue targets and ensure team is trained. Vendor Management: Partner with Sourcing, Procurement, Purchasing, Legal, and Compliance teams to develop strategies, negotiate contracts, and manage vendor relationships. Optimize cost savings, ensure high-quality service, and identify and mitigate supply chain risks. Qualifications: Bachelor's Degree in Entertainment, Recreation, Tourism, Hospitality, Education or Business Master's Degree a Plus Proficient in Microsoft Office 365 applications, with advanced skills in Excel, Word Power Point, and online databases is a plus. 10+ Proven expertise in one or more areas such as cruise ships, family, youth, recreation. Knowledge, Skills & Abilities: Manage Shipboard personnel & activities/processes Manage Shipboard activity and/or process only Collaborate with both Shoreside and Shipboard Support Destinations activities and Programming CCL only Financial Acumen: Understanding financial statements, budgeting, and financial planning to ensure the organization's financial health. Analytical Skills: The ability to analyze data and trends to make strategic decisions and identify opportunities for improvement. Risk Management: Identifying potential risks and developing strategies to mitigate them, ensuring the organization's stability and compliance. Change Management: Leading and managing organizational change effectively to adapt to evolving market conditions and internal dynamics. Project Management: Expertise in leading multiple projects in a fast-paced environment. Leadership Excellence: Inspiring and guiding teams to achieve their best performance and fostering a positive organizational culture. Effective Communication: Proficient in conveying complex ideas clearly and persuasively to various stakeholders, including board members, employees, and external partners. Decision-Making: Making informed, timely decisions that consider both short-term and long-term impacts on the organization. Ethical Judgment: Upholding high ethical standards and ensuring the organization operates with integrity and transparency. Industry Experience: Proven expertise in one or more areas such as cruise ships, family, youth, recreation. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Travel: None or very little travel likely Work Conditions: Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations. This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits: Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site Fitness center at our Miami campus #LI-Hybrid #CCL #LI-TM1

The Director, Youth, Sports and Family Experience develops and executes multigenerational entertainment, Sports, Attractions and supervised youth programs across the US and Australia fleet of 29 ships carrying over 1 million youth annually leading 4 managers, 2 shoreside, 10 Fleet Supervisors and 925+ shipboard team members. This role oversees key areas such as Youth Programming, Attractions, Operations, Compliance, Partnerships, Revenue, and New Builds & Refurbishments and manages financial plans in excess of $20M+ operating and capital expenses. This role is responsible for the strategic vision and development of Carnival's onboard Youth Programs: Turtles, Camp Ocean, Circle "C", & Club O2 and the Sports and Attractions programs. While working closely with the Director, Entertainment Experience to provide family focused experiences. Key responsibilities include programming, partnerships, operations, compliance, product development, interior design, revenue, brand management, and marketing. This position provides leadership and development for both shoreside and shipboard teams, including, Youth Program Directors, Teen Leaders, Camp Counselors, Animators, Sports Managers, Sports Staff and Fleet Supervisors. **Essential Functions:** + Strategic Development: Youth and Family Experience: Develop and implement comprehensive strategies to enhance the Youth and Family experience, ensuring consistency across the fleet. Build strategy to effectively and safely operate four unique onboard youth programs, sports programming and attractions. Uphold the brand promise through strategic leadership and innovation. Develop strategy for future youth and family marketable programs and partnerships to reinforce Carnival as a family brand. + Partnerships: Lead strategic partnership plan to provide all age groups and families unique and exciting onboard experiences, factoring in competitive landscape, licensing fees, capital investments, revenue opportunities, and consumer perception. + Venue Design: Lead product development for new youth and family onboard venues. Build multi-year strategy for hardware maintenance, including Youth Programs facilities and attractions, by minimizing investment costs and maximizing returns through a detailed understanding of optimal areas of opportunity, hardware lifecycle, and industry recommendations. + Program, Operations & Innovation: Onboard Activations: Innovate and elevate programs for all ages through strategic external partnerships and onboard activations, including collaborations with renowned brands such as Dr. Seuss Enterprises, Build-A-Bear and Sky Zone. Stay updated on industry trends to refresh or retire activations as needed. + Supervised Programs: Design and deliver safe and compelling experiences for kids and teens in dedicated youth areas, sports areas and across the ship, considering engagement for children with disabilities and neurodivergent youth. Oversee all policies, procedures and standards for Youth Programs, including necessary staff training. Maintain competitive awareness. + New Builds and Dry Dock: Lead and oversee product development for refits and new builds, including vision setting, executive approvals, financial planning, negotiations, operation integration, and strategic rollout. + Fee-based Experiences: Build and enhance revenue streams. Increase current revenue and minimize costs to deliver greater profitability year over year for the department, including offerings such as BOLT, EDGE, Build-A-Bear Workshop, Night Owls babysitting, paid crafting, and specialty entertainment to provide paid entertainment opportunities. Drive growth and performance through effective leadership, resource allocation, and revenue management. + Branding: Conceptualize and build branding for partnership activations and new youth and family experiences. Ensure brand guardrails tied to onboard youth programs are maintained and evolve. Develop operational procedures and standards for programs that support Carnival's family focus and other operational procedures impacting the broader shipboard operation. + Marketing: Propose and review marketing efforts around partnerships and youth programs, onboard and consumer-facing, to reinforce Carnival's commitment to families. Build strategy for related areas of HubApp. + Quality Assurance: Oversee the development and implementation of quality assurance strategies, ensuring all experiences exceed guest expectations. Direct teams on resolving and addressing guest issues that escalate beyond shipboard leadership and require additional support. + Goal Setting: Establish clear, measurable goals and objectives for operations. Align these goals with broader business strategies and ensure effective resource allocation to support shipboard teams and overall programming needs. + Team Leadership and Development: Shoreside Leadership: Set strategic priorities, provide exceptional leadership, fostering engaged individuals and building strong, inclusive teams. Lead by example, ensuring clear communication, accountability, and a shared commitment to operational excellence. + Fleet Leadership: Develop and oversee Fleet Supervisors to elevate our connections to the ship, apply consistency across the fleet, provide development opportunities for the shipboard team and elevate our program. + Shipboard Leadership: Set priorities for the team to ensure alignment with onboard team members. + Team Development: Lead the development of shoreside teams through growth opportunities, project assignment and future focused development. Foster a culture of teamwork that supports our goals and growth. Development of teams through succession planning, communication, training, feedback, performance evaluations, and career paths. paths. + Talent Recruitment: Collaborate with Casting & Booking to ensure the recruitment and scheduling of diverse, talented individuals who elevate the program. Provide Casting & Booking team with tools to guide selection process around key topics like child safety. + Training: Develop comprehensive training plans for Youth Staff Academy, Youth Director & Sports Manager trainings to ensure teams are prepared to execute exceptional entertainment. Partner with Talent Development to enhance training programs, update training documents and share best practices. + Cultural Essentials: Promote Carnival's expected behaviors, such as speaking up, respecting and protecting, improving, communicating, listening and learning, and empowering. Encourage team members to share their insights, challenges, and suggestions to enhance collaboration and operational success, while proactively resolving conflicts. + Collaborate: Cross-Functional: Work with other Entertainment departments to support the alignment and consistency of shipboard entertainment across the fleet. Drive communication and collaboration between shoreside and shipboard teams to ensure operational success. + Senior Leadership: Collaborate closely with Senior Leadership to implement strategic business plans that enhance NPS, drive revenue, maintain Carnival's family position, and support overall hotel operations. + Inter Company: Foster cross-functional collaboration with internal and external stakeholders including F&B, Housekeeping, Communications, HR, Marketing, Public Relations, Revenue Partners, Marine, Compliance, and New Builds & Refurbishment teams to ensure that entertainment initiatives support and align with Carnival's objectives. + Safety & Compliance: Safety Practices: Review and refine safety practices, create and enforce training programs, ensuring the highest level of guest and crew safety while maintaining operational integrity. Ensure teams are prepared to fulfill onboard safety-related duties. + Compliance Adherence: Ensure full compliance with company policies and procedures, emphasizing safety protocols and operational standards as outlined by Global HESS (Health, Environment, Safety, and Security) and ADA guidelines. Maintain accurate training and risk assessment materials and documentation. + Industry Guidelines: Continue to monitor and evaluate youth safety practices and policies among the infant, toddler, elementary, middle school, and high school age groups. Stay abreast of guidelines to support children with disabilities and neurodivergent youth. + Program Evaluation: Data-Driven Decision Making: Leverage data and analytics to inform decisions and refine programs based on performance insights. KPI, Track trends, guest surveys, guest feedback, and operational metrics to enhance service delivery and guest satisfaction. Modify operations to optimize guest satisfaction and operational efficiency. + Performance Monitoring: Conduct ship visits and maintain open communication with shipboard teams, offering guidance on maintaining alignment with company objectives and evolving entertainment standards. Report on results and action plans regularly. + Sentiment Analysis: Conduct regular sentiment analysis to uncover patterns and trends, highlighting specific areas of the customer experience that need enhancement. Strategically address and prioritize recurring negative sentiments to drive impactful improvements. + Financial Accountability: Financial Plan: Develop and oversee financial plans for $20M+ operating plan and capital investments. Continuously monitor and adjust plans based on guest behavior, sourcing, and operational dynamics. + Capital Planning: Strategically plan and manage capital investments to support long-term growth and sustainability. Evaluate potential projects, prioritize based on return on investment, and ensure alignment with overall business objectives. Monitor capital expenditures and adjust plans as necessary to optimize financial performance. + Revenue: Establish clear sales targets. Align these with financial plan and ensure effective resource allocation to support shipboard teams and overall programming needs. Oversee and inspire the team to achieve revenue targets and ensure team is trained. + Vendor Management: Partner with Sourcing, Procurement, Purchasing, Legal, and Compliance teams to develop strategies, negotiate contracts, and manage vendor relationships. Optimize cost savings, ensure high-quality service, and identify and mitigate supply chain risks. **Qualifications:** + Bachelor's Degree in Entertainment, Recreation, Tourism, Hospitality, Education or Business + Master's Degree a Plus + Proficient in Microsoft Office 365 applications, with advanced skills in Excel, Word Power Point, and online databases is a plus. + 10+ Proven expertise in one or more areas such as cruise ships, family, youth, recreation. **Knowledge, Skills & Abilities:** + Manage Shipboard personnel & activities/processes + Manage Shipboard activity and/or process only + Collaborate with both Shoreside and Shipboard + Support Destinations activities and Programming + CCL only + Financial Acumen: Understanding financial statements, budgeting, and financial planning to ensure the organization's financial health. + Analytical Skills: The ability to analyze data and trends to make strategic decisions and identify opportunities for improvement. + Risk Management: Identifying potential risks and developing strategies to mitigate them, ensuring the organization's stability and compliance. + Change Management: Leading and managing organizational change effectively to adapt to evolving market conditions and internal dynamics. + Project Management: Expertise in leading multiple projects in a fast-paced environment. + Leadership Excellence: Inspiring and guiding teams to achieve their best performance and fostering a positive organizational culture. + Effective Communication: Proficient in conveying complex ideas clearly and persuasively to various stakeholders, including board members, employees, and external partners. + Decision-Making: Making informed, timely decisions that consider both short-term and long-term impacts on the organization. + Ethical Judgment: Upholding high ethical standards and ensuring the organization operates with integrity and transparency. + Industry Experience: Proven expertise in one or more areas such as cruise ships, family, youth, recreation. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Travel: None or very little travel likely Work Conditions: Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations. This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: + Health Benefits: + Cost-effective medical, dental and vision plans + Employee Assistance Program and other mental health resources + Additional programs include company paid term life insurance and disability coverage + Financial Benefits: + 401(k) plan that includes a company match + Employee Stock Purchase plan + Paid Time Off + Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. + Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. + Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. + Other Benefits + Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends + Personal and professional learning and development resources including tuition reimbursement + On-site Fitness center at our Miami campus \#LI-Hybrid \#CCL \#LI-TM1 About Us At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world's most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch. Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference. In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. ***************************************************************** ******************************************************************

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited! Job Summary The Member Experience Manager supports the Director Member Experience, or the General Manager in developing and executing activities that enhance the overall member experience at the club. This role is responsible for helping create and implement engaging event programming, as well as managing the content and communication plan to keep members informed and connected. The Member Experience Manager will play a key role in ensuring that all interactions and events contribute to a welcoming and vibrant club community. Reporting Structure Reports directly to the Director Member Experience or General Manager (if there is not a Director Member Experience to the Club) Day to Day Support the execution of the membership experience strategic plan, including onboarding, programming, communication and retention efforts, ensuring a vibrant and connected member community that aligns with brand standards. Create and execute engaging programs and events that reflect the club's unique member base, product offerings, and position, incorporating feedback from members and committees. Focus on improving member retention through targeted At-Risk Member Intervention initiatives and personalized onboarding for new members to foster strong connections. Communicate effectively with members and employees across all channels, ensuring consistent and concise messaging that highlights club activities and enhances member engagement. Create compelling storytelling and content-driven communications to promote club events, programs, and the overall ClubLife experience. Support the club's growth by balancing quantitative goals (membership growth) and qualitative goals (member experience). Additional Duties Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management. Follow all company, club, and department policies, procedures, and instructions. Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff. Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same. Take the initiative in personal and professional growth and maintain any required certifications relevant to your role. Address and resolve challenges using available resources, working with regional and corporate teams to support club operations. Attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success. About You Required High school diploma or equivalent. A minimum of 2 years of experience in hospitality, customer relations, or marketing and communications. Preferred Bachelor's degree with a focus in business, communications, journalism, public relations, hospitality management, or recreation. Experience in areas such as sales, relationship management, food and beverage operations, customer service, membership associations, or fundraising. Possess a service-oriented mindset with the ability to make every member and guest feel valued. Friendly and personable with a positive, can-do attitude, demonstrating a willingness to go above and beyond to deliver an exceptional member experience. Strong communication skills across various channels, including verbal, written, phone, text, and social media. Proven ability to work well under pressure, effectively managing multiple tasks simultaneously. Strong organizational skills with keen attention to detail. Professional and welcoming phone demeanor. Exceptional listing skills, with the ability to understand and respond to member and guest needs. Effective multitasker with strong time management and prioritization skills. Advanced in Microsoft Office applications, including Word, Outlook, and Excel. Positive attitude with a collaborative team spirit. Experience with CRM systems, particularly Salesforce. Physical Requirements Must be able to stand, walk, and perform physical activities for extended periods. Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases. Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required. Effective communication skills with sufficient visual acuity, including talking and hearing. Primary Tools/Equipment Computer Keyboard Telephone Copier General office supplies Work Schedule Attendance requirements for this position as outlined on the weekly schedule. Additional hours are required to meet deadlines of the position, including weekends and/or holidays. What We Offer We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes: Medical, dental, and vision coverage Life insurance Short-term and long-term disability insurance 401(k) retirement savings plan Generous paid time off and leave programs ( time off as required by applicable law is also provided for part time team members ) Want to learn more? Visit *********************** for full details. Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

Director Member Experience at Jupiter Country Club | Jupiter, FL | Invited Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests, and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with over 130 country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited! Job Summary: The Director Member Experience is responsible for shaping and enhancing the overall member experience to drive revenue, member engagement and spend, retention and satisfaction while aligning with the club's strategic plan. This role includes developing and executing the Member Experience strategic plan, member events, experiences, and programs that increase revenue and engagement across all areas of the club. The Director is responsible for managing the new member journey, from onboarding to early tenure management and at-risk member intervention, with a strong focus on retention. The Director will implement and maintain a comprehensive communication strategy that amplifies the club's narrative across all channels while ensuring clear and effective communication of club initiatives. They will continuously innovate and refine member events and experiences, adapting to evolving member needs and industry trends to create a vibrant, connected member community. In addition, the Director will supervise the Member Experience team (where applicable), overseeing project management, budgeting, staffing, hiring, and training. This position plays a vital leadership role in fostering a dynamic and engaging member community, ensuring long-term member satisfaction and loyalty. Reporting Structure Reports to the General Manager Day To Day: • Develop and execute the member experience strategy, focusing on both the quantitative (improved retention, increased average member spend) and qualitative (member experience) goals. • Partner with the General Manager and Department Heads to devise and execute high impact, revenue-generating strategies across departments. • Leverage data analytics to monitor member engagement trends, inform strategy, and optimize retention efforts. • Oversee the planning and execution of all member events and programs, ensuring they are innovative, memorable, and aligned with the club's mission and evolving member preferences. • Incorporate feedback from members and committees to ensure events remain relevant, engaging, and tailored to the diverse needs of the members. • Curate a dynamic calendar of experiences that inspire participation, foster community, and elevate the overall member experience. • Develop a seamless onboarding process that ensures new members feel welcomed, integrated, and connected to members and employees. • Ensure that all touchpoints along the member journey are strategically planned and executed to foster engagement and satisfaction at every stage. • Assist with developing retention strategies, including personalized interventions for at-risk members, to strengthen member loyalty and improve retention rates. • Continuously assess and refine the member journey to adapt to member needs and club goals, focusing on early tenure management and long-term engagement. • Develop and distribute a multi-channel communication strategy that consistently conveys the club's narrative, promoting member events, activities, and initiatives through email, social media, in-club signage, and digital platform. • Ensure timely and effective dissemination of key updates, reinforcing transparency and keeping members well-informed of club developments. • Communicate consistently and concisely with members and employees across all channels to promote club activities and initiatives. Additional Duties • Exhibit strong leadership in navigating the dynamic nature of club operations, proactively resolving challenges, and inspiring cross-departmental collaboration. • Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management. • Follow all company, club, and department policies, procedures, and instructions. • Represent the company's management team by supporting and enforcing policies while maintaining the highest standards of ethics and integrity. • Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff. • Promote and follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same. • Take the initiative in personal and professional growth and maintain any required certifications relevant to your role. • Address and resolve challenges using available resources, working with regional and corporate teams to support club operations. • Support the overall efficiency of the team by collaborating and contributing to the club's goals. About You: Required High school diploma or equivalent. 5 years of experience in hospitality, customer relations, food and beverage, private events, or marketing and communications. 3 years of experience in a leadership or management role. Preferred Bachelor's degree with a focus in hospitality management, event management, business or marketing and communications. Proven leadership ability in managing cross-functional teams and adapting to evolving operational challenges. Preferred experience in areas such as relationship management, food and beverage operations, event management, customer service or membership associations. Prior experience in leading a team or managing projects to a successful outcome is preferred. Advanced in Microsoft Office Suite, including Word, Outlook, and Excel. Experience with CRM systems, particularly Salesforce. Physical Requirements • Must be able to stand, walk, and perform physical activities for extended periods. • Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases. • Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required. • Effective communication skills with sufficient visual acuity, including talking and hearing. Work Schedule • Attendance requirements for this position as outlined on the weekly schedule. • Additional hours are required to meet deadlines of the position, including weekends and/or holidays. What We Offer: We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes: Medical, dental, and vision coverage Life insurance Short-term and long-term disability insurance 401(k) retirement savings plan Generous paid time off and leave programs ( time off as required by applicable law is also provided for part time team members ) Want to learn more? Visit *********************** for full details. Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes. Learn more about us at **************** Position Overview and Responsibilities At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Director of Experience will be responsible for improving the resident and guest experience throughout the Portfolio. You and your team will serve as the first point of customer service to anyone entering the building. You are responsible for creating the resident experience through demonstration and execution of service requests. In addition, you will be responsible for assisting in quality assurance and system implementations from time to time. Training and growing the team will also be a core function. You will be charged with ensuring hospitality standards are met along with all other related duties and assignments. This is an in-person position located on-site of the property. What You'll Do: Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service. Spearhead and complete technology and equipment set-up for the property. Readily answer all technology-related questions from the building team and residents. Oversee and ensure seamless package acceptance, transition, and delivery. Triage all incoming phone calls to the appropriate property team department. Answer, record, and process all calls, messages, requests, questions, or concerns. Compile and deliver completed leasing applications to the leasing team. Assist the different property teams on an as-needed basis. Prioritize and fulfill the requests of all residents and guests with great friendliness, efficiency, confidentiality, and professionalism. Greet residents by their name and with a smile to make guests feel welcomed and valued. Manage “Move In” program and to ensure smooth transition and execution. Create a personal and inviting environment for all prospects and residents. Ensure that follow-up telephone calls are made to all qualified unclosed traffic within 24 hours. Build the company image by cultivating relationships with influential companies and figures throughout the area. and through attending networking events and relevant industry events. Effectively motivate staff members on a daily basis to promote a positive and exciting work environment. Develop positive relationships with residents to create a personal and welcoming environment. Provide exceptional customer service by adhering to company standards and responding promptly to all resident questions, concerns and requests. Ensure staff compliance with Fair Housing requirements and all applicable laws, codes and ordinances. Investigate resident disturbances, complaints or requests and provide resolution in accordance with regulations established in the lease agreements and/or Condominium Documents. Inspect Property routinely to ensure optimal conditions and report any repair or replacement needs to the Construction Manager or Maintenance Supervisor. Monitor and maintain the cleanliness of the lobby, sidewalks, entrances, and related work areas. Manage current lease audits, property inventory, and service contracts, and arrange new contracts, and terminate existing contracts as required. Facilitate communication between the Construction Team/ Maintenance Supervisor and insurance carrier, fire protection, police department, and other agencies having jurisdiction over property to ensure that property compliance with codes and regulations of each agency. Analyze and report the property financial statements and activity monthly and assist the Asset Manager with the preparation of variance Report, Owner's Letters and Executive Summaries. Complete all equipment and supply leases/purchases for the Property. Perform other related duties and assignments as needed and assigned. Skills and Experience Bachelor's degree 3+ years of experience in the property management industry working in leasing, customer service, and/or hospitality Hospitality experience required Management/employee development experience Proficiency with Yardi Solid understanding of Microsoft Office (Outlook, Excel, Word) Strong knowledge of operations with budget formulation Excellent verbal and written communication skills Keen attention to detail with a creative problem-solving approach Ability to work independently and as part of a team Ability to make decisions and initiate action within established guidelines Ability to manage concurrent projects and competing priorities Ability to follow directions to safely utilize all equipment Ability to handle situations with the highest level of discretion and confidentiality Comfortable working under pressure, handling stressful situations, and acting decisively in an aggressive environment Ability to work a flexible schedule, including evenings and weekends Community Team Perks + Benefits • Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre-tax dollars. *Premiums apply for spouse, dependent, or family coverage plans • Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals. • Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more! • Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community. • Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more! The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role: Stand behind a desk for the majority of an 8-hour shift Move body in repetitive motions for extended periods of time Work in a space that includes indoor and outdoor spaces, with and without covering Move throughout the property as needed Transport boxes and equipment weighing up to 20 pounds Communicate with other persons in the building Observe details in surrounding areas and on a screen If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section. Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents. As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Cavallo is seeking an experienced and strategic Senior UX Designer, passionate about tackling complex user problems, to join the team. This role is instrumental in shaping the user experience of Cavallo's enterprise platform, built for distributors who demand efficiency, accuracy, and reliability. The Senior UX Designer will serve as a champion for users, leading the transformation of intricate operational workflows into intuitive, validated, and user-centric solutions. In close collaboration with product managers, engineers, and stakeholders, this role ensures that a deep understanding of users is embedded into every stage of the product development lifecycle, from initial discovery through final validation. What You'll Do: Lead User Research & Discovery: Plan and conduct comprehensive qualitative and quantitative user research to uncover deep user insights and unmet needs. Architect User-Centered Solutions: Map complex user journeys and flows, and design a clear and scalable information architecture. Translate these artifacts into tangible design solutions that address core user needs. Emphasize Prototyping & Validation: Create interactive prototypes at various fidelities, from low-fi wireframes to high-fidelity simulations, to test and validate concepts with real users. You will lead the effort to ensure solutions are effective and intuitive before development begins. Champion Usability: Serve as the primary advocate for the user. Translate research findings into actionable design artifacts like personas, journey maps, and wireframes that clearly communicate user challenges and proposed solutions. Collaborate for Impact: Partner with Product Managers to define product strategy and roadmaps based on user evidence. Work closely with engineers to ensure the integrity of the user experience is maintained through final implementation. Evolve Design Standards: Contribute to our design system, ensuring that all solutions are not only user-validated but also consistent, scalable, and accessible. Mentor and Guide: Coach and mentor other designers, fostering a culture of research, collaboration, and continuous improvement within the team. Establish UX Processes: Define and evangelize best practices for user research, usability testing, and the overall user-centered design process across the product organization. Influence Product Strategy: Use data and research findings to influence key strategic decisions and help shape the long-term vision for the user experience across the Cavallo platform. What You'll Bring: Qualifications 5+ years (Senior) of dedicated UX design experience, with a strong focus on enterprise software (B2B SaaS), or other complex, workflow-heavy products. A compelling portfolio that showcases your deep expertise in the end-to-end UX process. It must feature case studies demonstrating your methods for user research, information architecture, user journeys, flows, interactive prototypes, and the resulting impact on the final product. Mastery of a range of user research methodologies and a proven ability to select the right method for the task at hand. Expert-level proficiency with modern design tools. While we primarily use Figma, experience with robust prototyping tools like Axure RP for creating complex, data-driven prototypes is a significant plus. Exceptional ability to simplify and distill complex processes and large amounts of data into clean, understandable, and validated design solutions. Excellent communication and facilitation skills, with the ability to confidently present and defend design decisions to stakeholders, citing user data and research. A collaborative spirit and a proven track record of working effectively with cross-functional teams in an agile environment. (Preferred) Experience with ERP, order management, supply chain, or distribution software. Why Join Cavallo? Be part of a team solving real-world operational challenges where your research and design work will have a direct and measurable impact. Join a product-first, design-centric culture where user research and validation are seen as critical to success. Work on-site with collaborative colleagues in our Grand Rapids headquarters, where we value each other's input and feedback. Opportunities for growth and learning in a fast-scaling SaaS company. Strong leadership that believes in creating enormous value for our customers through a deep understanding of their needs. Key Benefits Competitive Salary Package Medical, Dental, Vision, Life and Short-Term Disability Insurance Generous PTO and Work/Life balance Learning and Career Development Opportunities About Cavallo Cavallo is a trailblazing software company based in Grand Rapids, Michigan. Founded in 2003, we've been transforming how businesses manage productivity, efficiency, and profitability in the wholesale distribution sector. Our story began when a small business owner partnered with a software developer to replace clipboards and legal pads with a streamlined inventory management system. Today, we deliver enterprise solutions that integrate with leading platforms and applications, driving growth and innovation for businesses across the country. At Cavallo, we believe in the power of our team. We're always looking for talented, driven professionals who thrive in a culture of respect, collaboration, and opportunity. Ready to join our team? Let's build something amazing together!

About Us A national leader in luxury fitness is looking for amazing talent to join our team and seeking a motivated Experience Manager to lead our studio to success! This position will be based in the DENTON, TX area. The Experience Manager will oversee all studio functionality from sales to studio operations. What Were Looking For 2+ years of fitness sales or relevant sales experience preferred Confident in generating personal sales and supervising Sales Reps Ability to manage and drive multiple revenue streams including memberships and retail Previous management or supervisory experience preferred Must have excellent communication and strong interpersonal skills in person and over the phone Must be solution-based and results oriented, competitive spirit Ability to recognize areas of improvement and make changes using good judgment An affinity and passion for fitness Solid writing and grammar skills Highly organized, proficient in data management, ability to prioritize and meet deadlines Professional, punctual, reliable and neat and organized Strong attention to detail and accuracy Trustworthy and ability to handle confidential information Ability to work harmoniously with co-workers, clients and the general public Proficiency with computers and Studio software College Degree Preferred *This is a part-time position. Candidate must be able to work a flexible schedule with nights and weekend availability. What You'll Do Lead generation including Grass Roots Marketing and networking Implement sales process to schedule prospects into introductory classes Membership and retail sales Manage staff schedule Supervise Experience Coordinators Hire/Manage all Experience Coordinators Independently make decisions related to high level customer service Maintain cleanliness and organization of the studio Enforce studio policies and procedures Schedule and participate in networking/community events and studio promotions Strategically manage marketing campaigns to generate leads for the studio Any other duties as assigned Why You'll Love Working Here This position offers a very competitive base rate plus bonuses if all goals are met Complimentary Fitness Membership while employed Employee Retail Discounts We are proud to be an Equal Employment Opportunity and Affirmative Action employer. Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. **The team you'll be joining** Vivint is a fully integrated smart home, security, and energy company that offers a wide range of products designed to provide customers with comfort, safety, security and peace of mind. One of the core teams responsible for delivering this customer experience is our Protect Team. The Protect Team focuses on preventing & resolving crime, enhancing safety within the home, connecting families to meaningful moments and delivering delightful day to day video-based experiences. This team currently covers camera hardware & software experiences, data insights, video-based AI experiences, core security and monitoring This position will specifically support the Infrastructure Squad. This squad is responsible for designing and delivering experiences that are shared across all cameras - such as 24/7 recording & history, AI video search, whole-home video-based crime prevention, camera notifications, and video frameworks. In addition to these responsibilities, the infrastructure's core job is to identify and create experiences that make owning multiple cameras more valuable than having a single camera. While this squad does not own any camera hardware, it is up to them to design and deliver digital experiences that make cameras more performant, delightful, and cohesive. **Top responsibilities** 1. **Leading discovery to help identify which problems to solve & where to innovate.** A successful senior designer will uncover where we can provide the most value to our customers by quantifying and making cases for which problems, if solved, would most benefit the user and the business. 1. **Going wide on ideation and delivering validated solutions via testing, and iteration.** After identifying which problems to solve, a successful senior designer will ideate, validate, and iterate quickly... narrowing on highly effective and proven solutions via robust testing. 1. **Owning the design of end-to-end product experiences on the infrastructure squad.** As a senior designer, you will be the point person for cross-camera experiences. You'll need to know the history and the direction of your product experiences and be able to confidently talk to any questions others may have. In collaboration with your PM and Engineering lead, you'll shape the direction of your product, both near term and far into the future. This includes creating success metrics up front, continuously testing against these metrics, designing & handing off your experience, testing developed work, and following up on your launched products. 1. **Proactively collaborating and communicating with your product development team.** A senior designer collaborates and communicates effectively with team members in engineering, product, design and QA to define, design, build, test, deploy, and maintain products that balance user value, business value and technical feasibility. 1. **Advocating for the user by using data, industry best practices, and your own expertise to enhance cross-camera experiences.** As a senior designer, you will ground your insights and concepts with real world data and experience to provide user value that is competitive within the product landscape. 1. **Designing & making tradeoffs with the consideration of technical feasibility and product constraints.** A senior designer will have a deep understanding of platform and device requirements such as form factors, screen resolutions, pixel density, aspect ratios, interaction needs, cross-functional dependencies and timelines and is able to make the right tradeoff decisions given the product constraints and requirements. 1. **Following up on launched products to prove your experiences were successful.** In collaboration with your PM, you will be responsible for validating designed/developed products have met or exceeded your success metrics. **Additional responsibilities include...** + Contributing to and maintaining the Vivint Design Library. + Managing an asset library. + Designing for accessibility needs. + Surfacing issues proactively that could impact timelines or user experience. + Designing compelling experiences that will excite everyone who comes in contact with them. + Creating customer journey maps based on research in collaboration with your product squad. + Being extremely detail oriented, using the design library appropriately and delivering polished design experiences. + Organizing, labeling, and structuring content in a way that is understandable for users/players to allow them to find and move through and comprehend the information you're sharing. + Mentoring more junior designers on your team. + Prototyping and testing early and often. + Designing and moderating your own research initiatives throughout the discovery and design process with the support of the Research and Insights team. + Defining success metrics to test your experiences against... both in the design phase as well as in production. + Following up on launched products/experiences to determine if your product success metrics are being hit. + Being accountable and highly communicative with your team. **Previous experience / qualifications** + Proven ability to partner with Product and Engineering leaders & peers to deliver great experiences. + Well-versed in a broad range of design methodologies + An outstanding portfolio demonstrating the successful delivery of innovative interface design solutions for embedded interfaces, mobile and hardware interfaces. + Experience presenting and rationalizing UX design strategy and decisions to diverse audiences using these opportunities to advocate for users, share knowledge and demonstrate design thinking in action. + A Portfolio that clearly shows your ability to design pleasant and valuable end to end experiences. + Experience with product discovery and research + Excellent visual design skills and attention to detail + Proven experience at all stages of the design process - making wireframes, building prototypes, crafting high-fidelity visual designs, and supporting scaled production efforts. + Experience with hardware is a plus. **You'll fit in well if...** + You are passionate about owning a product from start to finish. + You're proa + You put people first, ego last. + You're not afraid to ask why. A lot. + You're comfortable with creating definition from ambiguity. + You are collaborative. + You are excited about the smart home space and are willing to think about innovative experiences without limits. + You have extreme empathy for both users and colleagues. + You're genuinely excited to be a part of a team and are proactive about getting to the know people and the products you work with. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent. Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.

EBG powers a proprietary suite of e-commerce platforms and technology solutions to deliver exclusive deals and special offers from the world's top brands and experiences. Specializing in live entertainment, travel, retail products and services, EBG operates a network of employee and membership-based marketplaces with a reach exceeding 100 million users. EBG owns the nation's most comprehensive employee savings program, serving over 40,000 corporate clients through its B2B2C platforms TicketsatWork, Plum Benefits, Working Advantage, and Beneplace and offers additional value through its loyalty program, FunLife Rewards. Undercover Tourist , a prominent online travel site, is owned by EBG. EBG team members support the commitment to connecting people to exceptional experiences. Job Description The UX/UI Designer - Motion & Interaction Design plays a vital role in shaping how users experience EBG's digital platforms. This position blends user experience design, interface design, and motion principles to deliver engaging, intuitive, and high-performing digital experiences. The ideal candidate is both strategic and hands-on, capable of transforming complex ideas into elegant, usable, and visually dynamic solutions that support business objectives and strengthen brand consistency. This role is critical to EBG Studios' continued evolution in creating world-class, user-centered digital experiences that bridge creativity, usability, and innovation across multiple brands and touchpoints. Essential Functions Design and deliver high-fidelity wireframes, user flows, and interactive prototypes in Figma to communicate user-centered solutions. Collaborate with the Lead UX Designer, VP of Studios, and cross-functional teams to align creative direction and usability goals across all digital products. Contribute to and maintain EBG's design system by creating, documenting, and testing reusable UI components. Design responsive and accessible interfaces that perform seamlessly across desktop, tablet, and mobile devices. Integrate motion design and animation into user interfaces to enhance clarity, engagement, and storytelling. Proficiency in designing and exporting Lottie or vector-based motion assets for web and mobile interfaces Partner with developers to ensure pixel-perfect execution and proper functionality of design deliverables. Participate in user testing and apply insights to refine design solutions and optimize user journeys. Manage multiple concurrent projects in a fast-paced, agile environment while maintaining creative excellence and attention to detail. Stay current on UX/UI trends, motion design tools, accessibility standards, and industry best practices. Qualifications Bachelor's degree in design, Human-Computer Interaction, Visual Arts, or related field. 5+ years of professional UX/UI design experience, preferably within corporate or agency environments. Expert proficiency in Figma, including design systems, interactive components, and smart prototyping. Strong understanding of user-centered design principles, interaction design, and accessibility (WCAG) standards. Demonstrated experience creating responsive digital interfaces for web and mobile platforms. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere). Proven ability to design and animate motion graphics for digital environments. Basic knowledge of front-end development concepts and collaboration with engineering teams. Excellent organizational, analytical, and communication skills. Ability to present and explain design rationale clearly to both creative and non-creative stakeholders. Familiarity with workflow tools such as Jira and Slack. Adaptable, collaborative, and able to thrive in a fast-paced environment with shifting priorities. Strong sense of ownership, accountability, and creative problem-solving. Additional Information EBG offers outstanding benefit options that fit our employee's lifestyles including: Medical, Dental & Vision 401k Match Short Term Disability, Long Term Disability (Company Paid) Basic Life and AD&D (Company Paid) Additional Voluntary Benefits Flexible Work Arrangements 3 Weeks of PTO + 5 Personal Days Paid Holiday Break from Christmas to New Year Paid Holidays Fitness Benefit Annual Day of Giving Company Bonus Program Share in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy our signature savings marketplace!