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Cook and delivery driver vs customer service and driver

The differences between cook and delivery drivers and customer service and drivers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer service and driver has an average salary of $35,518, which is higher than the $34,950 average annual salary of a cook and delivery driver.

The top three skills for a cook and delivery driver include customer service, clean kitchen and customer orders. The most important skills for a customer service and driver are customer service, CDL, and DOT.

Cook and delivery driver vs customer service and driver overview

Cook And Delivery DriverCustomer Service And Driver
Yearly salary$34,950$35,518
Hourly rate$16.80$17.08
Growth rate11%11%
Number of jobs330,743465,140
Job satisfaction--
Most common degreeHigh School Diploma, 45%High School Diploma, 39%
Average age4848
Years of experience--

What does a cook and delivery driver do?

A cook/delivery driver is responsible for the food preparation and delivering these food items to the customers. Cook/delivery drivers process the orders accurately and handle the food delivery based on the agreed time and location. They carefully inspect the food items before loading and unloading to the vehicle, ensuring its safe storage while on the road. A cook/delivery driver also processes payments, responds to customers' inquiries and concerns, and handles complaints by issuing replacement or refunds as needed. They should also adhere to strict sanitary standards and hygienic procedures at all times during operations.

What does a customer service and driver do?

A customer service and driver is responsible for providing transport or technical assistance to customers. Their job usually focuses on answering calls or correspondence from clients to identify their needs, responding to inquiries, explaining service and product specifications, discussing price details, troubleshooting issues, providing clear instructions, or referring other services when necessary. It is also their duty to keep logs of all transactions, produce reports, and coordinate with managers. Additionally, as a customer service and driver, it is essential to be proactive at dealing with issues to ensure client satisfaction.

Cook and delivery driver vs customer service and driver salary

Cook and delivery drivers and customer service and drivers have different pay scales, as shown below.

Cook And Delivery DriverCustomer Service And Driver
Average salary$34,950$35,518
Salary rangeBetween $25,000 And $47,000Between $28,000 And $44,000
Highest paying City-Concord, CA
Highest paying state-Alaska
Best paying company-Andersen
Best paying industry-Transportation

Differences between cook and delivery driver and customer service and driver education

There are a few differences between a cook and delivery driver and a customer service and driver in terms of educational background:

Cook And Delivery DriverCustomer Service And Driver
Most common degreeHigh School Diploma, 45%High School Diploma, 39%
Most common majorBusinessBusiness
Most common college--

Cook and delivery driver vs customer service and driver demographics

Here are the differences between cook and delivery drivers' and customer service and drivers' demographics:

Cook And Delivery DriverCustomer Service And Driver
Average age4848
Gender ratioMale, 78.9% Female, 21.1%Male, 76.6% Female, 23.4%
Race ratioBlack or African American, 11.9% Unknown, 4.8% Hispanic or Latino, 17.1% Asian, 3.8% White, 61.7% American Indian and Alaska Native, 0.8%Black or African American, 11.7% Unknown, 4.7% Hispanic or Latino, 22.2% Asian, 3.7% White, 56.9% American Indian and Alaska Native, 0.8%
LGBT Percentage4%4%

Differences between cook and delivery driver and customer service and driver duties and responsibilities

Cook and delivery driver example responsibilities.

  • Manage cleanliness and readiness of cooking equipment.
  • Record complete delivery orders accurately and immediately after receipt into POS system.
  • Work as a cook, waiter, and cashier for small hometown restaurant.
  • Serve as a waiter, cook, cashier, and service in janitorial work
  • Utilize POS while interacting with customers on the phone and entering the order, customer and payment information.
  • Utilize time management skills to facilitate the timely delivery and pickup of residential and corporate packages during the busy holiday season.
  • Show more

Customer service and driver example responsibilities.

  • Manage and document OTR accidents, incidents, HazMat spills and work relate injuries.
  • Pass CDL test on first attempt.
  • Assist customers with materials such as installing GPS antennas and cell phones.
  • Assist seniors boarding the shuttle and secure their belongings such as wheelchairs, walkers and baggage.
  • Load truck with appropriate product and deliver accordingly, return to warehouse for receiving and other warehouse duties including monthly inventory.
  • Provide pickup/delivery services for the marketing representatives and potential applicants
  • Show more

Cook and delivery driver vs customer service and driver skills

Common cook and delivery driver skills
  • Customer Service, 35%
  • Clean Kitchen, 14%
  • Customer Orders, 10%
  • Food Preparation, 6%
  • POS, 4%
  • Safety Standards, 4%
Common customer service and driver skills
  • Customer Service, 25%
  • CDL, 8%
  • DOT, 8%
  • Pickup, 8%
  • Routine Maintenance, 7%
  • Patients, 7%

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