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Account Representative jobs at Cooper University Health Care - 39 jobs

  • Billing Coordinator

    Cooper University Hospital 4.6company rating

    Account representative job at Cooper University Health Care

    About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Review and correct claims edit, and electronic exception reports. Review error data with appropriate staff and have corrections made. Maintain the rejection and no response reports. Periodically review EOB's from all carriers. Monitor reimbursement levels of inappropriate payments. Experience Required Experience with a complex billing system such IDX or SMS is required. Experience in accounts receivables resolution is required. Computer and financial management experience required. Education Requirements High School Diploma or Equivalent required, some college preferred. Salary Min ($) USD $20.00 Salary Max ($) USD $31.00
    $44k-53k yearly est. Auto-Apply 60d+ ago
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  • Patient Account Rep Follow Up

    Cooper University Hospital 4.6company rating

    Account representative job at Cooper University Health Care

    About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Verify eligibility with insurance companies. Communicate with patients and insurance companies regarding co-pays, deductibles, denials, and Cost of Benefit (COB) issues. Resolve accounts timely and effectively. Provides excellent customer service. Experience Required 1 year healthcare billing experience. Hospital Medicaid experience preferred. Education Requirements High School Diploma or Equivalent required. Special Requirements Medical billing/coding knowledge; Comfortable with MS Office Suite (i.e. Excel, Word, PowerPoint); Excellent oral and written communication skills; Ability to successfully interact with insurance carriers, patients, and administration. Salary Min ($) USD $20.00 Salary Max ($) USD $31.00
    $33k-40k yearly est. Auto-Apply 10d ago
  • Supervisor, Patient Experience

    Hackensack University Medical Center 4.5company rating

    Perth Amboy, NJ jobs

    Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Experience Supervisor is responsible to monitor the Office of Patient Experience and volunteer strategies deployed across the network to ensure an exceptional human experience for individuals, families, and visitors. This position provides oversight for Volunteer Services and may have direct reports in the hospital's Office of Patient Experience (OPE). This position fosters representation of the voice of the individual (patient, family and significant others, community and team members) and collaboration to ensure extraordinary human experiences. In addition, this individual supports the OPE Manager and team on education and coaching initiatives for leaders, physicians and team members on market data relative to the patient experience including CMS public reporting programs (i.e. HCAHPS and STAR ratings, etc.), rounding trends and outcomes as well as patient experience quantitative and qualitative survey data and deployment of network strategies. Responsibilities A day in the life of a Experience Supervisor at Hackensack Meridian Health includes: * Provide oversight of the volunteer services program and supervise all aspects and functions of the Office of Patient Experience. * Provide oversight of the experience ambassador services such as greeter, guest services, and patient rounding. * Participate in the recruitment and hiring of experience team members; may provide direct supervision. Support the experience team in the delivery of human experience education and coaching programs for the organization. * Communicate and act as a role model of the network mission, vision and values in accordance with our high reliability culture. * Utilize measurement tools to monitor, improve and/or recognize/reward experience results. * Support OPE efforts to improve the experience through analysis of data: internal (i.e. Rounding and Grievance/Complaint Trends) marketing (i.e. patient experience surveys, Leapfrog, US News, GPTW, etc.) and national publicly reported quality of care and experience data (i.e. HCAHPS, MACRA, etc). * Assume other duties, projects and committees as assigned. * Office of Patient Experience - Job Specific Functions: * Supervise the functions of the experience advisors, ambassadors, and coordinators, and volunteer services. * Supervise the daily activities and operations of the Office of Patient Experience in a cost-effective, operationally efficient and innovative manner including staffing, schedule, timecards and area assignments. * Supports monitoring and promoting standards of performance for team members. * Delegate responsibilities to team members as needed to meet operational needs of the department and organization. * Supervise daily activities to ensure compliance with established standards of performance. * Monitor daily productivity and efficiency for the purpose of apportioning work and evaluating team member performance. * In collaboration with Patient Experience Manager, conduct disciplinary action and/or implement improvements or changes in staffing to enhance departmental operations. * Conduct initial and annual evaluations for any direct reports according to the network's policies, acknowledging achievements and recommending areas for improvement and/or development. * Supports monitoring the overall effectiveness of the department's work assignments. Inform manager of any problems and action taken to resolve and/or prevent future occurrences. * In collaboration with the department manager, develop and maintain adequate departmental communication to ensure team member performance and high morale. * In collaboration with manager, schedule and conduct general team member meetings regularly. Solicit suggestions from team members and other appropriate personnel to initiate improvements. * In collaboration with Patient Experience Manager, assure professional growth and development of personnel by facilitating in-services, education programs and/or informational updates. * Maintain team member records regarding performance, counseling and appraising of productivity and efficiency for direct reports. * Maintain updated departmental policy and procedure manuals. * Monitor daily usage and procurement of materials in order to maintain departmental supplies, control expenses and identify any budget reduction possibilities. * Recommend any improvements or changes in departmental and/or hospital policies and procedures to enhance departmental operation. * Follow up regarding incident reports and/or complaints related to the Office of Patient Experience and, in collaboration with manager, take corrective action to prevent future similar occurrences. * Oversee core patient advocacy functions such as advance directives, bioethics and patient's rights. * Identify performance improvement opportunities through audits and productivity reports and guide team members to improve case management outcomes. * Coach and educate patient experience team members on grievance management initiatives and standards. * Support organization-wide policies and procedures as it relates to grievance management and patient advocacy. * Serve as the department representative to respond to requests for case review by the New Jersey Department of Health and Senior Services when the manager is unable. * Function as a designee, liaison with Risk Management, Quality and Safety Improvement for a Qualifications Education, Knowledge, Skills and Abilities Required: * Bachelor's degree. * 1+ years leadership experience. * 3+ years Experience in healthcare administration, Patient Experience, Social Services, Customer Service, or related field. Education, Knowledge, Skills and Abilities Preferred: * Master's degree (Healthcare Administration, Business Administration or a closely related field). * Leadership skills to include competency in human resource management and process improvement. * Demonstrated ability to communicate with a diverse consumer population and all levels of a complex organization. * Established analytical, problem-solving and decision-making skills. * Capacity to collaborate with diverse populations of team members and physicians to gain consensus and achieve results. * Demonstrated ability to interact with and advocate for healthcare consumers and their families. resulting in an exceptional human patient experience and creating brand loyalty. * Proven writing, public speaking and presentation skills. * Established coaching skills that inspire team members, leaders and physicians to execute and comply with network strategies. * Patient Experience Certification. * Proven competence in Microsoft Office Programs: Word, PowerPoint and Excel. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Compensation Minimum rate of $90,750.40 Annually HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: * Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. * Experience: Years of relevant work experience. * Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. * Skills: Demonstrated proficiency in relevant skills and competencies. * Geographic Location: Cost of living and market rates for the specific location. * Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. * Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran. Our Network Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience. Apply Save Job saved
    $90.8k yearly Auto-Apply 5d ago
  • Customer Service & Billing Rep- Homecare-Eatontown, NJ - F/T

    Hackensack University Medical Center 4.5company rating

    Eatontown, NJ jobs

    Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. At Hackensack Meridian Health at Home, we recognize our full- and part-time benefit eligible team members by offering a Total Rewards package including comprehensive Health Benefits, generous Paid Time Off, Travel Reimbursement as well as an investment in your future with a 401(k) match and Tuition Reimbursement. Per Diem team members are eligible to participate in Travel Reimbursement and may be eligible to receive a 401(k) match. At **************** you'll find the information, resources and tools that will help you to be successful at HMH. From great benefits and innovative wellness programs, to robust learning and development opportunities, we continue to cultivate an exceptional work environment where you can do the kind of work that leads to fulfillment and professional growth. Responsibilities Responsible for all functions of order taking, computer entry of orders, medical documentation, insurance verification, authorization, and billing as well as office support services within the business line. Assist customers in the completion of appropriate forms and/or paperwork and in interpreting insurance/financial data. * Receive incoming telephone calls from customers and/or referral sources requesting services. Answer telephone according to standard operating procedures and policies. Assure that calls are answered as quickly as possible and with the proper intake greeting utilizing customer service skills at all times. * Process referral source requests and analyze the computer data of customer s basic information to determine appropriate course of action for completing paperwork. Enter data in the computer system and obtain missing information. Assure that medical data is processed and accurately analyzed in a timely manner in accordance with billing standards and payor guidelines. Maximize reimbursement through accurate order entry/submission billing. * Assist customers with obtaining and/or the completion of required medical documentation or other paperwork. Collect data and appropriate information for patient's file. Assure that customers are given complete and accurate information, and assure the information is communicated to the customer in a clear and concise manner. Assure that questions are answered or directed to the appropriate source. * Provide information to referral sources regarding programs and services available to meet customer s needs. Communicate the specific needs of the client and the available service to the appropriate source. Answer all questions correctly and utilize intake resources when needed to assure information is correct. * Provide assistance and guidance to customers. Investigate and resolve discrepancies. Interact with customers in a courteous and compassionate manner. * Assist in the handling of customer's financial matters (i.e., insurance coverage or not) and make arrangements for payment. Assure that customers are contacted and notified of financial responsibility and that financial matters are resolved in a timely and appropriate manner. * Demonstrate the ability to obtain insurance verifications and authorizations utilizing on-line or by phone when required. Has current knowledge of Medicare reimbursement criteria and insurance contracts for Hackensack Meridian Health product lines. Demonstrate use of customer service skills to network with insurance payor case managers to assure ease of referrals for services when requested. Obtain complete and accurate verifications of patient s insurance benefits. Works with insurance payor to obtain all authorizations as necessary. * Assist other staff members as needed, by completing various tasks as requested (i.e., coordinates deliveries/pickups with Patient Service Techs). Assure that tasks are completed in an accurate and timely manner. * Coordinate work to achieve maximum productivity and efficiency. Consistently demonstrates the ability to organize the workday and recognize and establish priorities to make maximum use of downtime. * Review and confirm all deliveries. Review all open orders on a daily basis. Run Open Order report daily to confirm there are no missing orders. * Review and process medical/financial data to ensure accuracy. Assure that all medical/financial data is processed and analyzed accurately and timely. * Process billing edits/releases. Perform billing data entry and review. Run Hold Report weekly and compare to previous reports for accuracy. Assure that claims on Hold Report are corrected timely with total on hold revenue < 15% of previous months Net Sales. * Provide phone support, relay messages to the appropriate party and take messages as needed. Assure that phone is answered in a courteous manner and that accurate and complete phone messages are taken. * Provide clerical support as needed, make copies, file. Assure that copies, filing, correspondence by mail or fax is completed as per work requested. * Respond to correspondence and voice mail on a consistent basis. Assure that correspondence and voice mail are resolved daily and in a timely manner. * Assist Accounts Manager as necessary. Show a willingness to help others in the office to meet the challenges of operations on a regular basis. * Complete other duties as assigned and demonstrate flexibility with job responsibilities in all areas. * Adheres to HMHs Organizational competencies and standards of behavior. * Lifts a minimum of 10 lbs., pushes and pulls a minimum of 10 lbs. and stands a minimum of 2 hours a day. Qualifications Education, Knowledge, Skills and Abilities Required: * High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. * Proficient in Microsoft Office Suite * Strong Customer Service Skills Education, Knowledge, Skills and Abilities Preferred: * DME Experience * Two (2) Years Healthcare Experience * Associates degree or higher Compensation Starting at $22.77 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: * Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. * Experience: Years of relevant work experience. * Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. * Skills: Demonstrated proficiency in relevant skills and competencies. * Geographic Location: Cost of living and market rates for the specific location. * Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. * Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran. Our Network Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience. Apply Save Job saved
    $22.8 hourly Auto-Apply 21d ago
  • Customer Service & Billing Rep- Homecare-Eatontown, NJ - F/T

    Hackensack Meridian Health 4.5company rating

    Eatontown, NJ jobs

    Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. At Hackensack Meridian Health at Home, we recognize our full- and part-time benefit eligible team members by offering a Total Rewards package including comprehensive Health Benefits, generous Paid Time Off, Travel Reimbursement as well as an investment in your future with a 401(k) match and Tuition Reimbursement. Per Diem team members are eligible to participate in Travel Reimbursement and may be eligible to receive a 401(k) match. At *************** (https://hackensackmeridianhealth.icims.com/proxy/classic-data/classic-data-spa/export/profile/***************) , you'll find the information, resources and tools that will help you to be successful at HMH. From great benefits and innovative wellness programs, to robust learning and development opportunities, we continue to cultivate an exceptional work environment where you can do the kind of work that leads to fulfillment and professional growth. Responsible for all functions of order taking, computer entry of orders, medical documentation, insurance verification, authorization, and billing as well as office support services within the business line. Assist customers in the completion of appropriate forms and/or paperwork and in interpreting insurance/financial data. + Receive incoming telephone calls from customers and/or referral sources requesting services. Answer telephone according to standard operating procedures and policies. Assure that calls are answered as quickly as possible and with the proper intake greeting utilizing customer service skills at all times. + Process referral source requests and analyze the computer data of customer s basic information to determine appropriate course of action for completing paperwork. Enter data in the computer system and obtain missing information. Assure that medical data is processed and accurately analyzed in a timely manner in accordance with billing standards and payor guidelines. Maximize reimbursement through accurate order entry/submission billing. + Assist customers with obtaining and/or the completion of required medical documentation or other paperwork. Collect data and appropriate information for patient's file. Assure that customers are given complete and accurate information, and assure the information is communicated to the customer in a clear and concise manner. Assure that questions are answered or directed to the appropriate source. + Provide information to referral sources regarding programs and services available to meet customer s needs. Communicate the specific needs of the client and the available service to the appropriate source. Answer all questions correctly and utilize intake resources when needed to assure information is correct. + Provide assistance and guidance to customers. Investigate and resolve discrepancies. Interact with customers in a courteous and compassionate manner. + Assist in the handling of customer's financial matters (i.e., insurance coverage or not) and make arrangements for payment. Assure that customers are contacted and notified of financial responsibility and that financial matters are resolved in a timely and appropriate manner. + Demonstrate the ability to obtain insurance verifications and authorizations utilizing on-line or by phone when required. Has current knowledge of Medicare reimbursement criteria and insurance contracts for Hackensack Meridian Health product lines. Demonstrate use of customer service skills to network with insurance payor case managers to assure ease of referrals for services when requested. Obtain complete and accurate verifications of patient s insurance benefits. Works with insurance payor to obtain all authorizations as necessary. + Assist other staff members as needed, by completing various tasks as requested (i.e., coordinates deliveries/pickups with Patient Service Techs). Assure that tasks are completed in an accurate and timely manner. + Coordinate work to achieve maximum productivity and efficiency. Consistently demonstrates the ability to organize the workday and recognize and establish priorities to make maximum use of downtime. + Review and confirm all deliveries. Review all open orders on a daily basis. Run Open Order report daily to confirm there are no missing orders. + Review and process medical/financial data to ensure accuracy. Assure that all medical/financial data is processed and analyzed accurately and timely. + Process billing edits/releases. Perform billing data entry and review. Run Hold Report weekly and compare to previous reports for accuracy. Assure that claims on Hold Report are corrected timely with total on hold revenue < 15% of previous months Net Sales. + Provide phone support, relay messages to the appropriate party and take messages as needed. Assure that phone is answered in a courteous manner and that accurate and complete phone messages are taken. + Provide clerical support as needed, make copies, file. Assure that copies, filing, correspondence by mail or fax is completed as per work requested. + Respond to correspondence and voice mail on a consistent basis. Assure that correspondence and voice mail are resolved daily and in a timely manner. + Assist Accounts Manager as necessary. Show a willingness to help others in the office to meet the challenges of operations on a regular basis. + Complete other duties as assigned and demonstrate flexibility with job responsibilities in all areas. + Adheres to HMHs Organizational competencies and standards of behavior. + Lifts a minimum of 10 lbs., pushes and pulls a minimum of 10 lbs. and stands a minimum of 2 hours a day. Education, Knowledge, Skills and Abilities Required: + High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. + Proficient in Microsoft Office Suite + Strong Customer Service Skills Education, Knowledge, Skills and Abilities Preferred: + DME Experience + Two (2) Years Healthcare Experience + Associates degree or higher 173159 Starting at $22.77 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: + Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. + Experience: Years of relevant work experience. + Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. + Skills: Demonstrated proficiency in relevant skills and competencies. + Geographic Location: Cost of living and market rates for the specific location. + Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. + Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.
    $22.8 hourly 60d+ ago
  • Account Representative - Physician Practice

    Hackensack University Medical Center 4.5company rating

    Red Bank, NJ jobs

    Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Account Representative is responsible for billing and Revenue Cycle follow up. Ensures the accuracy and completeness of all submissions for maximum reimbursement. Responsible for timely and accurate posting of all payments and adjustments. Follows appropriate procedures/workflows depending on EHR. Responsibilities A day in the life of a Account Representative at Hackensack Meridian Health includes: * Liaison to our patients as it relates to their billing questions both in person and by phone. * Advocates for patients when their claims are not paid properly. * Manages all insurance plans who need auths/referrals, etc. * Provides billing education to staff and providers. * Responsible for all letters of medical necessity, record requests from insurance companies. * Review denials and communications from MCX as needed. * Runs and reviews revenue cycle reports as necessary. * Communicates effectively and professionally with co-workers, insurance companies, management and physician office staff. * Communicates trends or problems with payers. * Accurately record all transactions posted each day. At the end of each month the logs are forwarded to appropriate staff in finance. * Entering Charges: All supplied charge information is entered into the computer system timely and accurately. * Insurance Knowledge: Knowledge of billing rules as they apply to specific payers. Able to detect and report trends, account lead and management. * Responsible for all account receivable. * Prepares Bank Deposit as directed by practice manager. * Assists office manager with clinical insurance requirements. * Posts all Medical Record request fees. * Attends all revenue cycle meetings, front end meetings, Epic update meetings and all billing and coding inservices. * Disseminated all pertinent takeaways to staff and providers as needed. * Responsible for working Epic Work Que's daily. * Runs all EPIC Revenue Cycle reports daily, weekly and monthly. * Answer Phones promptly, callbacks are done within 24 hours of receiving messages. All written or verbal communication with patients, insurance companies and office staff is documented in medical record. * Cross trained and used to backfill a Medical Receptionist whenever needed. * Other duties and/or projects as assigned. * Adheres to HMH Organizational competencies and standards of behavior. Qualifications Education, Knowledge, Skills and Abilities Required: * High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. * Prior billing knowledge. * Possess the knowledge of ICD-10 and CPT codes to ensure accurate processing claims and denials. Licenses and Certifications Preferred: * Certified Professional Coder. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Compensation Minimum rate of $20.32 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: * Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. * Experience: Years of relevant work experience. * Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. * Skills: Demonstrated proficiency in relevant skills and competencies. * Geographic Location: Cost of living and market rates for the specific location. * Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. * Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran. Our Network Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience. Apply Save Job saved
    $20.3 hourly Auto-Apply 31d ago
  • Billing Coordinator / Coder Ambulatory - Physician Practice

    Hackensack University Medical Center 4.5company rating

    Glen Ridge, NJ jobs

    Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Billing Coordinator / Coder is responsible for coordinating the day-to-day billing operations of the department and the hospital outpatient billing service utilizing a centralized medical information system. This position is responsible for accurately abstracting data following the Official International Classification of Diseases (ICD)-10-Clinical Modification (CM), Current Procedural Terminology (CPT), and Healthcare Common Procedure Coding System (HCPCS) Guidelines for Coding and Centers for Medicare and Medicaid Services (CMS) directives across the Hackensack Meridian Health (HMH) network. Performs data entry of required abstracted patient information into the electronic medical record system. Queries physicians when appropriate. Responsibilities A day in the life of a Billing Coordinator / Coder at Hackensack Meridian Health includes: * Coordinates pertinent information of a patient's medical record for submission to the physician billing service. * Verifies patient's insurance and acts as a liaison with patients regarding charges, answers billing inquiries and assists with outstanding bills. * Ensures proper receipt of authorization / referral and completion of all forms. * Analyzes medical records and identifies documentation deficiencies. * Daily monitoring of all WQ's for coding and billing corrections. * Assigns codes to clinical services performed for use in reimbursement and data collection. * Assign CPT, HCPCS and ICD-10-CM codes. * Assesses clinical documentation and communicates with physicians and advanced practice providers for additional information when documentation for proper coding is missing or incomplete. * Knowledge of and ability to address National Correct Coding Initiative (NCCI) and National Coverage Determinations (NCD) / Local coverage determinations (LCD) edits. * Maintains required productivity and quality requirements * Complies with HMH Organizational policies, procedures, and standards of behavior; maintains patient record Reports unusual circumstances, possible risk factors, errors, and discrepancies to management. * Other duties and/or projects as assigned. Qualifications Education, Knowledge, Skills and Abilities Required: * High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. * Minimum of 1 year of coding for professional services * Strong understanding of physiology, medical terms and anatomy. * Proficiency in computer skills including typing speed and accuracy. * Excellent written and verbal communication skills. * Proficient computer skills including but not limited to Microsoft Office and Google Suite platforms. * Must be able to achieve and maintain appropriate coding quality and productivity as established by HMH Compliance Education, Knowledge, Skills and Abilities Preferred: * Prior working experience with outpatient hospital ICD10 diagnosis, CPT procedural and E&M coding experience is desired Licenses and Certifications Required: * Certified Coding Specialist or Certified Outpatient Coder. Licenses and Certifications Preferred: * An approved American Health Information Management Association (AHIMA) or American Academy of Professional Coders (AAPC) coding credential. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Compensation Minimum rate of $26.71 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: * Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. * Experience: Years of relevant work experience. * Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. * Skills: Demonstrated proficiency in relevant skills and competencies. * Geographic Location: Cost of living and market rates for the specific location. * Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. * Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran. Our Network Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience. Apply Save Job saved
    $26.7 hourly Auto-Apply 37d ago
  • Billing Coordinator / Coder Ambulatory - Physician Practice

    Hackensack Meridian Health 4.5company rating

    Glen Ridge, NJ jobs

    Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Billing Coordinator / Coder is responsible for coordinating the day-to-day billing operations of the department and the hospital outpatient billing service utilizing a centralized medical information system. This position is responsible for accurately abstracting data following the Official International Classification of Diseases (ICD)-10-Clinical Modification (CM), Current Procedural Terminology (CPT), and Healthcare Common Procedure Coding System (HCPCS) Guidelines for Coding and Centers for Medicare and Medicaid Services (CMS) directives across the Hackensack Meridian Health (HMH) network. Performs data entry of required abstracted patient information into the electronic medical record system. Queries physicians when appropriate. Responsibilities A day in the life of a Billing Coordinator / Coder at Hackensack Meridian Health includes: Coordinates pertinent information of a patient's medical record for submission to the physician billing service. Verifies patient's insurance and acts as a liaison with patients regarding charges, answers billing inquiries and assists with outstanding bills. Ensures proper receipt of authorization / referral and completion of all forms. Analyzes medical records and identifies documentation deficiencies. Daily monitoring of all WQ's for coding and billing corrections. Assigns codes to clinical services performed for use in reimbursement and data collection. Assign CPT, HCPCS and ICD-10-CM codes. Assesses clinical documentation and communicates with physicians and advanced practice providers for additional information when documentation for proper coding is missing or incomplete. Knowledge of and ability to address National Correct Coding Initiative (NCCI) and National Coverage Determinations (NCD) / Local coverage determinations (LCD) edits. Maintains required productivity and quality requirements Complies with HMH Organizational policies, procedures, and standards of behavior; maintains patient record Reports unusual circumstances, possible risk factors, errors, and discrepancies to management. Other duties and/or projects as assigned. Qualifications Education, Knowledge, Skills and Abilities Required: High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. Minimum of 1 year of coding for professional services Strong understanding of physiology, medical terms and anatomy. Proficiency in computer skills including typing speed and accuracy. Excellent written and verbal communication skills. Proficient computer skills including but not limited to Microsoft Office and Google Suite platforms. Must be able to achieve and maintain appropriate coding quality and productivity as established by HMH Compliance Education, Knowledge, Skills and Abilities Preferred: Prior working experience with outpatient hospital ICD10 diagnosis, CPT procedural and E&M coding experience is desired Licenses and Certifications Required: Certified Coding Specialist or Certified Outpatient Coder. Licenses and Certifications Preferred: An approved American Health Information Management Association (AHIMA) or American Academy of Professional Coders (AAPC) coding credential. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Starting Minimum Rate Minimum rate of $26.71 Hourly Job Posting Disclosure HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.
    $26.7 hourly Auto-Apply 36d ago
  • Billing Coordinator / Coder Ambulatory - Physician Practice

    Hackensack Meridian Health 4.5company rating

    Glen Ridge, NJ jobs

    Our team members are the heart of what makes us better. At **Hackensack Meridian** **_Health_** we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The **Billing Coordinator / Coder** is responsible for coordinating the day-to-day billing operations of the department and the hospital outpatient billing service utilizing a centralized medical information system. This position is responsible for accurately abstracting data following the Official International Classification of Diseases (ICD)-10-Clinical Modification (CM), Current Procedural Terminology (CPT), and Healthcare Common Procedure Coding System (HCPCS) Guidelines for Coding and Centers for Medicare and Medicaid Services (CMS) directives across the Hackensack Meridian Health (HMH) network. Performs data entry of required abstracted patient information into the electronic medical record system. Queries physicians when appropriate. **Education, Knowledge, Skills and Abilities Required:** + High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. + Minimum of 1 year of coding for professional services + Strong understanding of physiology, medical terms and anatomy. + Proficiency in computer skills including typing speed and accuracy. + Excellent written and verbal communication skills. + Proficient computer skills including but not limited to Microsoft Office and Google Suite platforms. + Must be able to achieve and maintain appropriate coding quality and productivity as established by HMH Compliance **Education, Knowledge, Skills and Abilities Preferred:** + Prior working experience with outpatient hospital ICD10 diagnosis, CPT procedural and E&M coding experience is desired **Licenses and Certifications Required:** + Certified Coding Specialist or Certified Outpatient Coder. **Licenses and Certifications Preferred:** + An approved American Health Information Management Association (AHIMA) or American Academy of Professional Coders (AAPC) coding credential. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! 174531 Minimum rate of $26.71 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: + Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. + Experience: Years of relevant work experience. + Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. + Skills: Demonstrated proficiency in relevant skills and competencies. + Geographic Location: Cost of living and market rates for the specific location. + Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. + Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.
    $26.7 hourly 36d ago
  • Billing Specialist

    Hackensack University Medical Center 4.5company rating

    Tinton Falls, NJ jobs

    Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Billing Specialist is responsible for the accurate and timely submission of claims to payers in accordance with established department policy and procedure. Responsibilities A day in the life of a Billing Specialist with Hackensack Meridian Health includes: * Responsible for primary and secondary claim submission to payers electronically or by paper. * Review and resolve Billing System (the Assurance application) payer edit errors in accordance with payer rules for clean claim submission. * Identify and resolve billing issues and edits, or escalates to management for resolution in a timely manner. * Perform account analysis to ascertain the required billing procedure. * Researches pending claims and reports billing issues for high dollar accounts to management. * Responsible for the timely resolution of all accounts in Epic Work Queues as assigned by management; perform all action actions as required. * Provides back up assistance to assigned tasks as necessary. * Utilize a payer portal when needed to secure appropriate information to correctly bill a claim. * Other duties and/or projects as assigned. * Adheres to HMH Organizational competencies and standards of behavior. Qualifications Education, Knowledge, Skills and Abilities Required: * High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. * Minimum two years experience in a medical office, hospital business office, or similar setting. * Computer literate. Education, Knowledge, Skills and Abilities Preferred: * Experience with Epic and/or an electronic billing system (such as Assurance/Change Healthcare). * Some College or a Certificate program in a healthcare field. * Working knowledge of a spreadsheet application (Excel/Google Sheets). * Experience working in a hospital billing or revenue cycle position. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Compensation Starting at $23.97 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: * Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. * Experience: Years of relevant work experience. * Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. * Skills: Demonstrated proficiency in relevant skills and competencies. * Geographic Location: Cost of living and market rates for the specific location. * Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. * Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran. Our Network Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience. Apply Save Job saved
    $24 hourly Auto-Apply 9d ago
  • Billing Specialist

    Hackensack Meridian Health 4.5company rating

    Tinton Falls, NJ jobs

    Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Billing Specialist is responsible for the accurate and timely submission of claims to payers in accordance with established department policy and procedure. Responsibilities A day in the life of a Billing Specialist with Hackensack Meridian Health includes: Responsible for primary and secondary claim submission to payers electronically or by paper. Review and resolve Billing System (the Assurance application) payer edit errors in accordance with payer rules for clean claim submission. Identify and resolve billing issues and edits, or escalates to management for resolution in a timely manner. Perform account analysis to ascertain the required billing procedure. Researches pending claims and reports billing issues for high dollar accounts to management. Responsible for the timely resolution of all accounts in Epic Work Queues as assigned by management; perform all action actions as required. Provides back up assistance to assigned tasks as necessary. Utilize a payer portal when needed to secure appropriate information to correctly bill a claim. Other duties and/or projects as assigned. Adheres to HMH Organizational competencies and standards of behavior. Qualifications Education, Knowledge, Skills and Abilities Required: High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. Minimum two years experience in a medical office, hospital business office, or similar setting. Computer literate. Education, Knowledge, Skills and Abilities Preferred: Experience with Epic and/or an electronic billing system (such as Assurance/Change Healthcare). Some College or a Certificate program in a healthcare field. Working knowledge of a spreadsheet application (Excel/Google Sheets). Experience working in a hospital billing or revenue cycle position. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Starting Minimum Rate Starting at $23.97 Hourly Job Posting Disclosure HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.
    $24 hourly Auto-Apply 10d ago
  • Account Representative - Physician Practice

    Hackensack University Medical Center 4.5company rating

    Aberdeen, NJ jobs

    Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Account Representative is responsible for billing and Revenue Cycle follow up. Ensures the accuracy and completeness of all submissions for maximum reimbursement. Responsible for timely and accurate posting of all payments and adjustments. Follows appropriate procedures/workflows depending on EHR. Responsibilities A day in the life of an Account Representative at Hackensack Meridian Health includes: * Liaison to our patients as it relates to their billing questions both in person and by phone. * Advocates for patients when their claims are not paid properly. * Manages all insurance plans who need auths/referrals, etc. * Provides billing education to staff and providers. * Responsible for all letters of medical necessity, record requests from insurance companies. * Review denials and communications from MCX as needed. * Runs and reviews revenue cycle reports as necessary. * Communicates effectively and professionally with co-workers, insurance companies, management and physician office staff. * Communicates trends or problems with payers. * Accurately record all transactions posted each day. At the end of each month the logs are forwarded to appropriate staff in finance. * Entering Charges: All supplied charge information is entered into the computer system timely and accurately. * Insurance Knowledge: Knowledge of billing rules as they apply to specific payers. Able to detect and report trends, account lead and management. * Responsible for all account receivable. * Prepares Bank Deposit as directed by practice manager. * Assists office manager with clinical insurance requirements. * Posts all Medical Record request fees. * Attends all revenue cycle meetings, front end meetings, Epic update meetings and all billing and coding inservices. * Disseminated all pertinent takeaways to staff and providers as needed. * Responsible for working Epic Work Que's daily. * Runs all EPIC Revenue Cycle reports daily, weekly and monthly. * Answer Phones promptly, callbacks are done within 24 hours of receiving messages. All written or verbal communication with patients, insurance companies and office staff is documented in medical record. * Cross trained and used to backfill a Medical Receptionist whenever needed. * Other duties and/or projects as assigned. * Adheres to HMH Organizational competencies and standards of behavior. Qualifications Education, Knowledge, Skills and Abilities Required: * High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. * Prior billing knowledge. * Possess the knowledge of ICD-10 and CPT codes to ensure accurate processing claims and denials. Licenses and Certifications Preferred: * Certified Professional Coder. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Compensation Minimum rate of $20.32 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: * Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. * Experience: Years of relevant work experience. * Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. * Skills: Demonstrated proficiency in relevant skills and competencies. * Geographic Location: Cost of living and market rates for the specific location. * Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. * Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran. Our Network Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience. Apply Save Job saved
    $20.3 hourly Auto-Apply 60d+ ago
  • Account Representative - Physician Practice

    Hackensack Meridian Health 4.5company rating

    Aberdeen, NJ jobs

    Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Account Representative is responsible for billing and Revenue Cycle follow up. Ensures the accuracy and completeness of all submissions for maximum reimbursement. Responsible for timely and accurate posting of all payments and adjustments. Follows appropriate procedures/workflows depending on EHR. Responsibilities A day in the life of an Account Representative at Hackensack Meridian Health includes: Liaison to our patients as it relates to their billing questions both in person and by phone. Advocates for patients when their claims are not paid properly. Manages all insurance plans who need auths/referrals, etc. Provides billing education to staff and providers. Responsible for all letters of medical necessity, record requests from insurance companies. Review denials and communications from MCX as needed. Runs and reviews revenue cycle reports as necessary. Communicates effectively and professionally with co-workers, insurance companies, management and physician office staff. Communicates trends or problems with payers. Accurately record all transactions posted each day. At the end of each month the logs are forwarded to appropriate staff in finance. Entering Charges: All supplied charge information is entered into the computer system timely and accurately. Insurance Knowledge: Knowledge of billing rules as they apply to specific payers. Able to detect and report trends, account lead and management. Responsible for all account receivable. Prepares Bank Deposit as directed by practice manager. Assists office manager with clinical insurance requirements. Posts all Medical Record request fees. Attends all revenue cycle meetings, front end meetings, Epic update meetings and all billing and coding inservices. Disseminated all pertinent takeaways to staff and providers as needed. Responsible for working Epic Work Que's daily. Runs all EPIC Revenue Cycle reports daily, weekly and monthly. Answer Phones promptly, callbacks are done within 24 hours of receiving messages. All written or verbal communication with patients, insurance companies and office staff is documented in medical record. Cross trained and used to backfill a Medical Receptionist whenever needed. Other duties and/or projects as assigned. Adheres to HMH Organizational competencies and standards of behavior. Qualifications Education, Knowledge, Skills and Abilities Required: High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. Prior billing knowledge. Possess the knowledge of ICD-10 and CPT codes to ensure accurate processing claims and denials. Licenses and Certifications Preferred: Certified Professional Coder. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Starting Minimum Rate Minimum rate of $20.32 Hourly Job Posting Disclosure HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.
    $20.3 hourly Auto-Apply 60d+ ago
  • Account Representative - Physician Practice

    Hackensack Meridian Health 4.5company rating

    Aberdeen, NJ jobs

    Our team members are the heart of what makes us better. At **Hackensack Meridian** **_Health_** we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The **Account Representative** is responsible for billing and Revenue Cycle follow up. Ensures the accuracy and completeness of all submissions for maximum reimbursement. Responsible for timely and accurate posting of all payments and adjustments. Follows appropriate procedures/workflows depending on EHR. **Education, Knowledge, Skills and Abilities Required:** + High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. + Prior billing knowledge. + Possess the knowledge of ICD-10 and CPT codes to ensure accurate processing claims and denials. **Licenses and Certifications Preferred:** + Certified Professional Coder. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! 168743 Minimum rate of $20.32 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: + Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. + Experience: Years of relevant work experience. + Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. + Skills: Demonstrated proficiency in relevant skills and competencies. + Geographic Location: Cost of living and market rates for the specific location. + Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. + Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.
    $20.3 hourly 60d+ ago
  • Lead Food Services Rep

    Atlantic Health System 4.1company rating

    Plainsboro, NJ jobs

    Responsible for cash control, customer service, cost control, and inventory and sales records of multiple concepts within a large cafeteria or full operation of a C-store satellite location. Provides leadership and direction to subordinate staff. Reports personnel and operational related problems to supervisor for final resolution if necessary. Principal Accountabilities: 1. Provides leadership, direction, and training to food service personnel; assigns job duties and oversees the completion of assigned tasks. 2. Provides on-site, immediate resolution of customer service needs. Provides overall direction of food service operation in absence of the supervisor. 3. Takes custody of a change fund used to sell change to cash register operators during shift(s). Oversees subordinate personnel properly complete daily cash reports. Verifies cash outs at the end of the shift and deposits are reconciled. At a C-store or satellite location, prepares bank depository records and releasesprepared deposit to armored car service. Places orders with bank for change to maintain a proper balance between bills and coins. 4. Operates calculator and cash register; opens and closes out cash registers. 5. Opens and closes location daily, ensuring safety and security of facility.6 Maintains familiarity with the electronic point of sale (POS) system, including cash registers, scanners, and basic troubleshooting. 7. Maintains familiarity with Eatec Inventory and Purchasing system, including transfers, requisitions, products, and physical inventory. 8. Assists in preparation of work schedules and resolves scheduling problems; may be responsible for assigning and monitoring employee breaks. 9. Provides input to the supervisor concerning the performance of subordinate Food Service Workers to allow accurate and fair evaluation of their performance. 10. Performs other related duties as assigned. Required: 1. High School Diploma or GED equivalent required. 2. 2+ years of experience as Food Service Representative or relevant area. Preferred: 1. 4-5 years of work experience in the food industry is preferred.
    $33k-38k yearly est. Auto-Apply 31d ago
  • Billing Coordinator

    Cooper University Health Care 4.6company rating

    Account representative job at Cooper University Health Care

    About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description * Review and correct claims edit, and electronic exception reports. * Review error data with appropriate staff and have corrections made. * Maintain the rejection and no response reports. * Periodically review EOB's from all carriers. * Monitor reimbursement levels of inappropriate payments. Experience Required Experience with a complex billing system such IDX or SMS is required. Experience in accounts receivables resolution is required. Computer and financial management experience required. Education Requirements High School Diploma or Equivalent required, some college preferred. Salary Min ($) USD $20.00 Salary Max ($) USD $31.00
    $38k-45k yearly est. Auto-Apply 60d+ ago
  • Patient Account Rep II PRN

    Cooper University Hospital 4.6company rating

    Account representative job at Cooper University Health Care

    About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Performs billing functions. Insurance verification and patient communication regarding co-payment, deductible, etc. functions. Maintains accurate patient billing account information. Provides excellent customer service. Interfaces with all levels of staff, management & Physicians. Experience Required 2 years clerical experience. Excellent oral and written communication skills, computer literate, comfortable with MS Office software. Ability to successfully interact with researchers, patients, and administration are required. Education Requirements High School Diploma or Equivalent required. Salary Min ($) USD $17.50 Salary Max ($) USD $27.00
    $33k-40k yearly est. Auto-Apply 60d+ ago
  • Patient Account Rep Follow Up

    Cooper University Hospital 4.6company rating

    Account representative job at Cooper University Health Care

    About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Verify eligibility with insurance companies. Communicate with patients and insurance companies regarding co-pays, deductibles, denials, and Cost of Benefit (COB) issues. Resolve accounts timely and effectively. Provides excellent customer service. Experience Required 1 year healthcare billing experience. Education Requirements High School Diploma or Equivalent required. License/Certification Requirements Medical billing/coding knowledge; Comfortable with MS Office Suite (i.e. Excel, Word, PowerPoint); Excellent oral and written communication skills; Ability to successfully interact with insurance carriers, patients, and administration. Salary Min ($) USD $20.00 Salary Max ($) USD $31.00
    $33k-40k yearly est. Auto-Apply 13d ago
  • Collections Specialist II

    Cooper University Hospital 4.6company rating

    Account representative job at Cooper University Health Care

    About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Under the direction of the team Supervisor and/or Manager, the Collections Specialist II will be responsible for: Accounts Receivable tasks related to Cooper University Professional provider revenue cycle and collections. Duties will be performed in a fast-paced central billing office environment. The PB Collections Specialist will be flexible and responsive to changing priorities. The candidate will act as the customer experience agent between third-party payors, Cooper University Health Care patients, and internal departments. Experience Required 2 - 3 years Accounts Receivable resolution preferred with a strong focus on customer experience Familiarity with third-party billing processes including CPT/HCPCS and ICD-10 knowledge is desired. Knowledge of medical terminology, medical record review and reimbursement analysis is preferred. Experience may also include appeals processing, denial or rejection analysis and resolution and medical billing guidelines as it relates to the job function. Epic experience is a plus Education Requirements High School Diploma or Equivalent required; some college preferred Salary Min ($) USD $20.00 Salary Max ($) USD $31.00
    $34k-40k yearly est. Auto-Apply 60d+ ago
  • Collections Specialist II

    Cooper University Hospital 4.6company rating

    Account representative job at Cooper University Health Care

    About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Under the direction of the team Supervisor and/or Manager, the Collections Specialist II will be responsible for Accounts Receivable tasks related to Cooper Universtiy Professional provider revenue cycle and collections. Duties will be performed in a fast-paced central billing office environment. The PB Collections Specialist will be flexible and responsive to changing priorities. The candidate will act as the customer experience agent between third-party payors, Cooper University Health Care patients and internal departments. The incumbent will be responsible for high volume and timely invoice/account resolution. The Collections Specialist II will be able to review and translate Explanations of Benefits as well as payor contract/benefit plan language. The incumbent will maintain a collaborative relationship with all levels of staff, internal and external customers. The Collections Specialist will be required to maintain all PHI/PII in accordance with Federal, State and CUHC polices and procedures Experience Required 2 - 3 years Accounts Receivable resolution preferred with a strong focus on customer experience Familiarity with third-party billing processes including CPT/HCPCS and ICD-10 knowledge is desired. Knowledge of medical terminology, medical record review and reimbursement analysis is preferred. Experience may also include appeals processing, denial or rejection analysis and resolution and medical billing guidelines as it relates to the job function. Epic experience is a plus Education Requirements High School Diploma or Equivalent required; some college preferred Salary Min ($) USD $20.00 Salary Max ($) USD $31.00
    $34k-40k yearly est. Auto-Apply 31d ago

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