Customer Service Specialist
Customer assistant job in Pasadena, TX
Full-Time | Onsite (Pasadena, TX)
Schedule: Monday-Friday | 8:00 AM - 5:00 PM
Pay: $20-$25/hour (based on experience)
We are partnering with a leading manufacturer in the precision measurement and industrial tooling space to hire a highly organized, customer-focused Customer Service Specialist.
If you thrive in a fast-paced environment, love solving problems, and take pride in delivering white-glove service - this role is for you.
Position Summary
The Customer Service Specialist will serve as a primary point of contact for customer inquiries, concerns, and order requests. This role manages quotes, processes orders, monitors order status, and ensures a seamless customer experience from start to finish. You'll work cross-functionally with operations, shipping, production, and sales to keep customers informed and supported.
Key Responsibilities
Communicate with customers regarding expedited and standard orders via phone and email
Respond promptly to inquiries, quotes, order statuses, and internal questions
Enter quotes, process orders, and flag emails for sales coordination
Maintain accurate records of customer interactions and required follow-up
Collaborate with Production and Shipping to relay updates, changes, and delivery details
Verify customer requirements to ensure order accuracy
Support additional tasks and administrative duties as assigned
Qualifications & Skills
Highly organized with strong attention to detail
Demonstrated ability to process customer requests accurately and efficiently
Strong communication skills - verbal, written, and active listening
Ability to multitask and prioritize in a high-volume environment
Customer-first mindset with a professional, team-oriented approach
Reliable, punctual, and committed to strong work ethic
Eagerness to learn, take direction, and develop new skills
Experience & Requirements
High school diploma required; college degree preferred
1-2 years of customer service experience, ideally in manufacturing or a related environment
Strong data entry and typing accuracy (up to 75% of role is documentation)
Experience with CRM or MRP systems preferred
Ability to communicate professionally with customers via phone, email, and in person
Adaptable and able to thrive under pressure
HR Customer Service
Customer assistant job in Houston, TX
We are seeking a HR Customer focus Associated to work with our 8000 employees on a daily basis. It will be handling payroll, benefits, and employee relations related questions. The ideal candidate will be able to communicate directly and efficiency with employees of all levels via phone and email. Strong attention to detail and sense of urgency are a needed in this role to be effective. You will be have to document conversations in the HRIS system. This is a full time role in our office off of Memorial Drive. Competitive Salary and 100% paid health insurance.
Customer Service Supervisor
Customer assistant job in Houston, TX
This leadership role oversees a frontline customer support team responsible for managing inbound customer interactions, order processing, and service-related requests. The Customer Service Team Lead ensures consistent service quality, operational discipline, and team performance while partnering closely with internal departments to support revenue, fulfillment, and customer retention objectives.
The position blends people leadership, operational oversight, and customer advocacy in a fast-moving, metrics-driven environment.
Core Duties
Lead daily workflow and activity management for a team of customer-facing representatives.
Coach, develop, and hold team members accountable to service expectations, quality standards, and response-time goals.
Oversee incoming communication channels, ensuring prompt and professional handling of customer inquiries and requests.
Maintain accurate records of customer interactions, transactions, and follow-ups within internal systems.
Coordinate with cross-functional partners to ensure smooth execution of orders, timely quotations, and issue resolution.
Review performance data and service metrics to identify trends, gaps, and improvement opportunities.
Address escalated customer concerns and support resolution efforts to maintain strong client relationships.
Facilitate onboarding and ongoing training for new and existing team members.
Identify and implement process enhancements that improve efficiency and customer experience.
Ensure adherence to all workplace safety standards and operational policies.
Support sales-related administrative activities, including order entry and quote support.
Manage corrective actions related to customer feedback or service discrepancies.
Perform additional responsibilities as assigned.
Leadership & Professional Competencies
Strong ability to lead, motivate, and influence teams toward measurable results.
Customer-focused mindset with sound judgment in problem-solving and decision-making.
Ability to balance independent decision-making with collaboration across departments.
Effective communicator with a professional, confident presence in written and verbal interactions.
Comfortable managing priorities in a high-volume, deadline-driven environment.
Demonstrated capability to navigate challenging customer situations calmly and professionally.
Technical curiosity and aptitude to understand product specifications, documentation, and usage.
Proven experience managing people and driving accountability.
Required Background
Several years of experience in a customer-facing support or service role within a business-to-business setting.
Prior experience in a supervisory, lead, or team management capacity.
Hands-on experience working with customer management and enterprise systems.
Track record of managing multiple priorities in fast-paced operational environments.
Proficiency with common business software tools.
Flexibility to support varying schedules and operational needs.
Dependable transportation.
Preferred Experience
Exposure to operational, manufacturing, or distribution-based environments.
Customer Accounts Advisor
Customer assistant job in Houston, TX
The salary range for this role is $14.25 to $15.00 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Customer Service Representative
Customer assistant job in Houston, TX
A well-established industrial company is seeking a proactive and skilled Customer Service Representative to join their team. This role plays a key part in supporting customers and internal teams through exceptional communication, organization, and project management skills. The ideal candidate thrives in a fast-paced environment, is proactive, and can effectively manage multiple priorities.
Location: Houston, TX
Salary: $70,000-$80,000
Position Type: Direct Hire
Responsibilities:
Manage the full order process from receipt through fulfillment, ensuring accuracy and timeliness.
Coordinate with internal departments - including sales, operations, and logistics - to ensure smooth order execution.
Track and follow up on pending information or documentation to keep projects and orders moving forward.
Prioritize workload and respond quickly to changing demands or urgent requests.
Provide excellent customer service and maintain strong relationships with clients.
Maintain detailed records and ensure all systems are updated accurately.
Collaborate cross-functionally within the warehouse and office to resolve issues efficiently.
Requirements:
Minimum of 5 years of customer service or order management experience, ideally in a manufacturing, distribution, or industrial environment.
Proven ability to prioritize tasks, manage time effectively, and stay organized in a fast-paced setting.
Strong communication and problem-solving skills; able to think quickly and adapt.
Experience with project management or coordinating multiple moving parts preferred.
Industry experience in chemicals or chemical sales support is a plus but not required.
Proficient in Microsoft Office and ERP/order management systems.
Must be able to work fully on site and collaborate closely with team members across departments.
Intermodal Customer Service Rep.
Customer assistant job in Houston, TX
W.W. Rowland Trucking Company, LLC has an immediate opening for an Intermodal Customer Service Representative to join our team in our Dallas, Texas location -
open to consider candidates in the
Houston metroplex
.
The position communicates with customers on service capabilities, work order input, coordination with dispatch, and provides information on shipment status for the terminal operation.
Job Responsibilities and Duties:
Provides information to customers on service capabilities and capacity availability
Enters order information directly into the computer system (Intermodal) accurately and on a timely basis (immediate as received)
Resolve service issues
Schedule appointment times as required, meeting designated delivery windows set by the customer
Communicates with customers (shippers, consignees, and third parties as required) to provide information on shipment status to communicate anticipated service issues, new pick-up and delivery times, and alternative solutions where possible
Must be available one (1) Saturday per month to provide service support as part of the weekend team (will receive alternative weekday off during that week)
Perform other duties as requested
Abilities and Skills:
Excellent organizational, interpersonal communication, and computer skills
Detail-oriented and works effectively under pressure while meeting all applicable deadlines
Must be able to work independently and productively with minimum supervision
Recognize problems, identify possible causes and resolve routine problems
Ability to establish and maintain a professional atmosphere for co-workers and customers
Qualifications:
Two (2) years of intermodal customer service preferred
Strong attention to detail and excellent local geographical knowledge
Bring energy, enthusiasm, and a positive attitude to the job
Excellent verbal/written communication skills
Computer Literate - (MS Word, Excel, and Outlook) required
Bilingual is a plus
W.W. Rowland Trucking Co., LLC is a leading transportation company based in Texas. We offer a variety of services including local, regional, and OT trucking, secure drop lots, container yard storage, repair, and custom modifications services. Our terminal in Dallas, Texas is hiring a Customer Service Representative to join the team. The Customer Service Representative communicates with customers on service capabilities, performs work order input and coordinates with the dispatch team.
Customer Service Enrollment Specialist - In Office
Customer assistant job in Prairie View, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Billing Customer Service Representative
Customer assistant job in Houston, TX
Build a customer-facing career with stability, structure, and advancement opportunities. Support essential services while developing in-demand skills within a large, established organization. This role offers consistent schedules, professional training, and exposure to enterprise-level operations.
Primary Services is actively recruiting for a Billing Customer Service Representative to support a large, well-established organization in the energy services sector. This position serves as the frontline contact for customer inquiries and plays a critical role in delivering accurate information and dependable support in a high-volume call center. As a Billing Customer Service Representative, you will contribute to customer satisfaction and operational efficiency while working within clearly defined processes and escalation paths.
Responsibilities
Answer inbound calls and assist customers with account questions, billing inquiries, service information, and basic troubleshooting.
Explain payment options, payment plans, and billing timelines to customers clearly and accurately.
Document customer interactions, account updates, and actions taken within internal systems.
Respond to basic inbox messages or support tickets with timely and accurate information.
Follow established scripts, procedures, and compliance guidelines to ensure accuracy and consistency.
Identify issues requiring escalation and route complex matters to Tier 2 support or supervisors.
Maintain a professional, empathetic, and solutions-focused approach during all customer interactions.
Support operational needs, including system-related tasks, required training, and special assignments.
Qualifications
Customer service experience preferred, particularly in utilities, call centers, or high-volume service environments.
English proficiency required; Spanish bilingual capability preferred.
Familiarity with billing processes, account servicing, or regulated service environments preferred.
Ability to navigate multiple systems while maintaining data accuracy and service quality.
Working knowledge of Microsoft Office or similar business applications.
Ability to learn and apply company policies, procedures, and system workflows.
Experience handling customer inquiries related to billing, payments, or service issues preferred.
Guest Service Associate/Cashier
Customer assistant job in Spring, TX
Our Guest Service Associate will be responsible for driving top notch guest experience while facilitating the completion of all store-level tasks.
At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us.
The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value.
:
Greet guests and provide an enjoyable shopping experience for everyone.
Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
Operate the point of sale pursuant to corporate standards; maintain proper cash, lottery, tobacco levels.
Complete all store housekeeping functions (cleaning, dusting, sweeping, mopping, emptying trash, etc.).
Replenish products and supplies ensuring in-stock conditions at all times.
Communicate with store management regarding guest requests and vendor-related concerns.
Check in external and internal vendors per established guidelines.
Conducts gas tank inventory and merchandising projects assigned by management.
Complete other tasks as assigned by management.
Additional Job Description:
Must be available to work flexible hours that may include day, nights, weekends, and or holidays.
Ability to perform basic computer functions.
Must have reliable transportation.
Ability to work in intermittent temperatures, i.e., outside, cooler, etc.,
Ability to climb ladders & stairs, reach, bend, twist, stoop, kneel, crouch and lift/carry up to 25 lbs.
Ability to freely access all areas of the store including selling floor, stock area, and register area.
Perform duties of the job in a timely manner.
You have the ability to count, read and write accurately to complete required paperwork.
Support GSA new hire employee's onboarding and training
N/A
Pay Range:
$16.05 - $19.26
The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.
Our Commitments to You
Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development.
Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
The Road Ahead - We offer 401k and a match component!
Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.
What to Expect From the Hiring Process (old GPS of the Interview Process)
We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you.
A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match.
Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward.
Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at ************ or 781-7GP-WORK.
*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Respiratory Care Coordinator
Customer assistant job in Houston, TX
We're searching for a Coordinator of Respiratory Care -- someone who works well in a fast-paced setting. In this position, you will demonstrate clinical expertise in the physical and educational aspects of Respiratory Care for the pediatric and neonatal patient population and their families as outlined in the unit profiles. The CRS works interdependently with and independently of the multi-disciplinary team. Scope of practice will include practitioner, educator, researcher, change agent, and administrator. The CRS is dedicated to promoting optimal patient/family care with the ultimate goal of enhanced patient/family outcomes.
Think you've got what it takes?
Job Duties & Responsibilities
• Serves as an advanced clinical practitioner. Collaborates with the health care team to assist in the planning, implementing, and evaluating of treatment approaches utilizing clinical knowledge, sound judgment, and problem-solving. For example, participation in interdisciplinary rounds offering a Respiratory Care perspective to patient care; evaluating response to interventions and modifying plan of care; consults with other disciplines as needed. Acts as a clinical resource to staff and other members of the health care team. For example, available by pager or phone when out of the unit; approached by staff and other members of the health care team regarding clinical issues in the area of expertise.
• Maintains clinical skills by providing direct patient care and related activities. Performs patient care and related activities within the scope of their training and responsibilities (demonstrating advanced clinical competencies in an area of expertise).
• Serves as an educational resource in expertise for the patient and family, and other health care professionals. Assesses the learning needs of staff, family, and patients.
• Conducts research and development activities for Respiratory Care.
• Facilitates change in clinical practice to positively affect patient outcomes. Serves as an administrator. Supports and facilitates the attainment of institutional goals and strategic plans.
As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
Skills & Requirements
• Required Technical diploma Respiratory certification/registry program. Preferred Associate's Degree or Bachelor's degree Respiratory Care. Degree may substitute for the experience
• RCP - Lic- Respiratory Care - RCP by the Texas Medical Board, RRT CERT - Cert-Reg Respiratory Therapist by the National Board for Respiratory Care
• Preferred Basic Life Support
• Preferred 1 year of clinical experience in both critical and non-critical areas
• Preferred 6 months of critical care experience
ABOUT US
Texas Children's Hospital West Campus is Houston's first community hospital designed, built and equipped exclusively for children in one of the city's most rapidly growing communities in the area from Sugar Land to Bryan-College Station, Texas. Located at I-10 and Barker Cypress, our 515,007-square-foot hospital houses the only 24/7 pediatric emergency room in the Greater West Houston area, four operating rooms, 16-bed pediatric intensive care unit, 46 acute care beds, advanced imaging services including MRI and CT scans, a neurophysiology sleep lab, a pathology lab and a full-scale pharmacy.
To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.
Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
Bilingual Field Driver - Customer Assistance Representative (Houston, TX)
Customer assistant job in Houston, TX
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. As an almost 20+ year old FinTech company that has gone from start-up to industry leader, we know how to innovate, simplify, and value all people. We are a company founded on our grit and we are constantly looking to the future. As an ever-evolving group of entrepreneurs and technologists, we strive to do the right thing period in all aspects of our work. We are a subsidiary of PROG Holdings (NYSE: PRG), an exciting FinTech holding company, with three business segments including Progressive, Vive Financial, and Four, a Buy Now Pay Later (BNPL) platform.
We are currently hiring a Field Driver - Customer Assistance Representative to help grow our company and ensure our mission is achieved!
This role requires local daily travel and in-person visits to customer residences.
Employee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development.
WE ARE: Pivotal professionals in the support of our Operations Recovery team, by ensuring a timely pick-up of returned merchandise from customers, as well as collecting on past-due accounts. We each have an opportunity to provide a world-class customer experience.
YOU ARE: A professional driver who enjoys providing superb in-person customer assistance that doesn't require sitting at a desk all day.
YOUR DAY-TO-DAY:
Field visit with customers at their residence to discuss past-due accounts and/or recover merchandise
Utilize company issued iPad, iPhone, and Door Knocking device app to ensure frequent communication with customers and team
Routinely lift, load and unload merchandise using a company provided vehicle and dolly
Secure and protect heavy merchandise during loading, transporting and unloading at regional Hub centers
Must be able to work in inclement weather conditions (rain, snow, heat, etc.)
Learn and apply new information and methods to work in assigned area
Adhere to all quality and safety guidelines
Adhere to company Core Values and follow standard operating procedures
Perform other related duties as needed
YOU'LL BRING:
Bilingual (English/Spanish) communication skills to connect effectively with a diverse community
A valid state driver's license; in order to operate a CMV for interstate transportation
A satisfactory Motor Vehicle Record (driving record)
A professional appearance
Superb interpersonal, written and verbal communication skills
Ability to regularly lift 50-75 lbs. without assistance or push and pull up to 100 lbs. occasionally, using a dolly and other safety equipment
Maintain a clean driving record as defined within our policy. Progressive will run driving records both upon hire and on a regular recurring basis throughout employment
YOU MIGHT ALSO HAVE:
Prior experience in customer service or sales strongly preferred
Previous warehouse, delivery and/or driver experience preferred
Experience handling money is preferred
Previous lease-to-own (LTO) experience strongly preferred
WE OFFER:
Competitive Compensation; $17 per hour
Guaranteed $500 a month in bonus for the first 90 days
Performance-based bonus paid monthly after training
Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave
Company Matched 401k
Paid Time Off + Paid Holidays + Paid Volunteer Hours
Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante)
Employee Stock Purchase Program
Tuition Reimbursement
Charitable Gift Matching
Job required equipment and services
Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.
Auto-ApplyCustomer Service at Baskin-Robbins-Wallisville
Customer assistant job in Houston, TX
Job Description
Baskin Robbins Wallisville in Houston, TX is looking for one customer service to join our 11 person strong team. We are located on 15242 Wallisville Rd Suite H. Our ideal candidate is self-driven, motivated, and engaged.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Follow Brand standards, recipes and systems
Follow safety, food safety and sanitation guidelines; comply with all applicable laws
Maintain clean and neat work environment
Team Environment
Work well and interacts with others respectfully
Respond positively to coaching and feedback
Communicate with team members
Able to learn and execute multiple tasks
Qualifications
Execute restaurant standards and marketing initiatives
Handle POS transactions and payments with accuracy
Prepare and deliver all products according to Brand standards
Friendly attitude even when dealing with disgruntled employees
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
Basic computer skills
Capable of counting money and making change
Able to operate restaurant equipment (minimum age requirements may apply)
We are looking forward to reading your application.
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Customer Experience Consultant - 100% Commission (TSG-20251204-047)
Customer assistant job in Houston, TX
Job DescriptionThe Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. From day one, we provide warm leads, mentorship, and proven systems so you can build a business - not just have a job. In this 100% commission role, you will meet with families virtually or in person, uncover financial protection needs, and offer life insurance, mortgage protection, and retirement solutions. We seek coachable, growth-minded individuals who want schedule freedom, personal development, and a clear path to agency ownership.
Leave Analyst, Customer Care
Customer assistant job in Houston, TX
Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.
Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.
We have received recognition numerous times as a top place to work, most recently ranking on Glassdoor's "Best Places to Work in the U.S. 2024" list, and U.S. News & World Report's "Best Companies to Work for 2024" list. In addition, we have been recognized for having one of the country's Top 50 Midsize Early Talent Programs by RippleMatch's 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. Learn more at Insperity.com.
Why Insperity?
Flexibility: Over 80% of Insperity's jobs have flexibility. We want your time to have balance, whether it's spent with coworkers, clients, family or your community.
Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.
Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.
We are currently seeking a Leave Analyst, Customer Care to join our team. This position is responsible for the active care, engagement, and support of all internal and external customers via phone on a full-time basis. During each call and related written correspondence or task completion, this position performs complex data analysis and the accurate interpretation of federal, state, and local leave of absence laws for customers across the United States. In addition, this position ensures regulatory compliance is upheld and accurately represented in a fast-paced, high-volume environment.
Responsibilities:
* Answers leave related calls throughout the workday speaking intelligently and confidently with all levels of the organization.
* Adopts a calm and professional demeanor when dealing with sensitive situations while listening to customer needs and providing helpful solutions to ease their concerns.
* Engages actively with and maintains a productive working relationship with vendors, state agencies, internal and external customers as well as team members on a frequent and continual basis.
* Researches and adheres to federal, state, and local leave laws, as well as Insperity policy, insurance plans and service level commitments.
* Evaluates leave requests and recommends appropriate action for employees, Insperity client companies and internal customers.
* Employs internal objectives for the end-to-end leave administration process, as they relate to federal and/or state leave mandates, as well as Insperity procedures and business decisions.
* Maintains knowledge on all federal, state, and local leave administration laws.
* Performs and executes system generated assignments related to leave administration.
* Ensures accuracy and timeliness of all leave-tracking activity, including but not limited to leave eligibility, entitlement, certification documents, the continuation of group health plan and supplemental benefit coverages as well as required and courtesy communications throughout the leave of absence cycle.
* Researches and responds to disability claim escalations related to state disability / paid family leave, short- and long-term disability.
* Facilitates client and internal calls for disability claim escalations.
* Maintains knowledge on state paid family medical leave policy changes and updates.
* Serves as a subject matter expert for state disability, paid family leave, and short and long-term disability.
* Stays current on FMLA, state leave mandates and income replacement requirements for both worksite and corporate leaves of absence.
* Identifies process needs and proposes enhancements to streamline verbal, written and other transactional activities.
* Organizes and leads leave-related presentations and conference calls with internal and external partners as needed.
* Generates ad hoc reports as requested by internal and external partners.
* Prepares, distributes, and retains documents for efficient record keeping.
* Works as a team member to maintain the highest level of customer service quality and productivity.
* Assists in the accomplishment of Insperity and Departmental goals.
* Helps other employees to accomplish Insperity and Departmental goals.
* Performs other duties as may be assigned by department supervisor.
* Participates in the Disaster Recovery plan as required.
Qualifications:
* Bachelor's Degree in a related field or equivalent experience is required.
* Two to four years of experience in leave administration for a nationwide company is required.
* Working knowledge of federal, state and local leave laws.
* Accurate and efficient performance under narrow time limitations, coupled with significant decision-making and problem-solving skills.
* Competent in basic mathematics calculations; strong computer skills including data entry in Microsoft Office suite, Excel, Word/Windows and other applications.
* Communicates tactfully and concisely verbally and in writing and maintains effective work relations with those encountered in the course of employment; familiar with modern office methods, practices, procedures and equipment.
At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Auto-ApplyCustomer Assistance Representative Full Time
Customer assistant job in Houston, TX
American Airlines is seeking Full Time Customer Assistance Representative at the George Bush Intercontinental Airport.
The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement.
If you are a member of CWA-IBT union workgroup, you must submit a transfer request and not apply to this job posting. Please go to *********************** and submit a transfer request.
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
The Customer Assistance Representative interacts with customers in a courteous, efficient, friendly and professional manner: Starting pay is $16.10 per hour.
What you'll do
These are the essential functions of the job
This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.
Greeting customers when they enter the airport or arrive in the ticket area
Monitor the ticket counter area to ensure it is in compliance with safety policies and procedures
Assisting customers with self-service kiosk check-in and kiosk baggage processing (e.g., printing boarding passes and receipts)
Servicing and maintaining kiosk machines (e.g., load paper, clean surfaces)
Troubleshooting kiosk technology issues to identify the source of issues or errors
Communicating with IT about kiosk technology issues that require additional servicing
Verifying that customers' carry-on baggage complies with FAA/American Airlines polices (e.g., size, quantity)
Verifying and clearing travel documents (e.g., passports, visas) for customers traveling internationally (e.g., using the Timatic database available in the kiosk)
Assisting customers with checked baggage processing (e.g., completing credit card transaction, self-tagging, verifying weight)
Queuing lines in ticket counter areas based on departure times or type of assistance needed (e.g., special assistance, to reduce volume of lines or wait time)
Accepting and activating customers' self-tagged baggage at the activation station
Physically moving baggage throughout the ticket counter area (e.g., move checked baggage to belt, move oversized bags to designated oversized baggage location)
Assisting customers with checking their assistive devices, sporting equipment, and other oversized items (e.g., verify adherence to appropriate policies)
Refer customers to customer service agents when appropriate
Performing clearance and verification of documents at kiosks
Assisting with the physical movement of non-ambulatory customers as they board, deplane, or otherwise move throughout the gate and larger terminal area
Assisting unaccompanied minors with boarding, deplaning, or other transportation
Providing customers with gate information and directions
Performing paging activities (e.g., to announce forgotten items, to ask customers to return to locked bags) (at some airports)
Possibly performing additional related duties as deemed operationally necessary by management consistent with the collective bargaining agreement
Reporting to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings
Adhere to government regulations (e.g., DOT, FAA, TSA)
Adhere to company policies, procedures, and performance standards
Wear uniforms as required by company policy
Provide quality customer service in a professional manner in accordance with American's guidelines
Use multiple internal resources/systems, including during customer interactions
* Reasonable accommodations may be made for qualifying individuals with disabilities.
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
High School diploma or GED or international equivalent
Must be 18 years of age or older
Read, write, fluently speak and understand the English language.
Bilingual language skills may be required in some locations
Applicable valid driver's license as required by local authorities
Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
Must be authorized to work in the U.S.
Preferred Qualifications- Education & Prior Job Experience
Working knowledge of Sabre or any other Passenger Service System
Previous face to face Customer Service experience
Working in a fast pace environment
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
*Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.
Customer Satisfaction Representative
Customer assistant job in Houston, TX
Who we are:
Global Healing Center is a leading manufacturer, distributor, and retailer of healthy living products, specializing in cleansing and detoxification. Our mission: create and market the best products possible, help as many people as we can through education, and provide customers with solutions to live a healthy lifestyle. Check us out at *************************** if you are truly interested in working with us.
Here's the job:
Customer Satisfaction Representatives are responsible for helping customers on the phone, by email, live chat, or in person with all of their product or account needs. This requires a thorough knowledge of our products and recommended protocols in order to provide timely and accurate information to incoming customer inquiries, order status and product knowledge requests (don't worry, we'll teach you).
**This position requires you to be on site at our HQ in Houston, TX.
Responsibilities:
Resolves customer concerns via phone, email, live chat, or social media;
Assists customers with the placement of orders, exchanges, or refunds;
Helps with complaints, errors, account questions, billing, cancelations, and other queries;
Identifies and assesses the customers' needs to achieve satisfaction;
Provides accurate, valid, up-to-date and complete information about products;
Meets individual and CSR team satisfaction targets;
Provide appropriate solutions and alternatives to customers within the specified average time limits;
Goes the extra mile to engage and satisfy customers;
Greets and follows up with walk-in customers;
Creates and updates customer accounts;
Ensures proper customer satisfaction is being delivered at all times;
Most importantly, a practiced caring attitude that assists you to provide our valued customers with the best products and information.
Requirements
Minimum 2 years previous customer service experience or experience as a client service representative;
At least 1 year of call center experience;
High School Diploma or GED;
Excellent written and verbal communication;
Proven track record of over-achieving goals or going above and beyond;
Possess a willingness to learn;
Customer orientated with the ability to adapt/respond to different types of customers;
Bilingual CSR (English & Spanish)
Bonus:
Knowledge of natural health industry;
Actively embraces healthy living;
Benefits
Paid Time Off (PTO);
Company covered health, dental, vision, and life insurance;
5% 401(k) match plus an additional 4%;
Wellness Bonus for gym, continuing education, preventative care and other reimbursements;
Employee store credit;
Company sponsored events;
Fun team-building activities.
**This position requires you to be on site at our HQ in Houston, TX.
Auto-ApplyMarketing & CRM Specialist
Customer assistant job in Houston, TX
Description:
VETERANS ARE ENCOURAGED TO APPLY
Lonestar Electric Supply is seeking a Marketing & CRM Specialist to support the company-wide rollout, onboarding, and adoption of our Customer Relationship Management (CRM) platform. Reporting directly to the Vice President of Marketing, this role is responsible for executing the CRM rollout strategy defined by Lonestar leadership and ensuring consistent training, data quality, and system usage across all branches. This is an implementation-focused position, not a platform strategy role.
This position is based in Houston and requires extensive weekly travel (3-5 days per week) to Lonestar branches across Texas, Oklahoma, Louisiana, and Tennessee to deliver onsite onboarding and user training.
Responsibilities:
• Execute the CRM rollout plan as defined by corporate leadership.
• Lead onsite onboarding sessions and user training for branch teams across multiple regions.
• Support branch managers, inside/outside sales teams, counter sales, and quotations personnel through early adoption and ongoing system usage.
• Gather user feedback, identify common challenges, and communicate needs or issues to leadership and the CRM vendor.
• Provide first-line CRM support, including workflow questions, navigation assistance, and basic troubleshooting.
• Create user-friendly resources such as SOPs, quick reference guides, and step-by-step documentation.
• Set up and deactivate users; manage access permissions and profiles.
• Build and maintain dashboards, reports, list views, and basic workflow automations as directed by leadership.
• Configure fields, picklists, and layouts within the CRM based on approved requirements.
• Support marketing automation activities including email sequences, lead-nurture workflows, segmentation, and campaign setup.
• Assist with reporting and customer intelligence projects for the marketing team.
• Perform data imports, cleanups, deduplication, and quality checks (e.g., vendor lists, trade show data, lead files).
• Monitor CRM integrations with Eclipse ERP and Office 365, escalating issues to IT or vendor support when needed.
• Serve as Lonestar's primary liaison with the CRM vendor for escalations, bug reporting, and troubleshooting.
• Log issues clearly, track resolution progress, and maintain communication with internal stakeholders.
Requirements:
• Experience supporting or administering CRM platforms such as Salesforce, HubSpot, Dynamics, Zoho, or equivalent.
• Experience building CRM dashboards, reports, and entry-level workflow automations.
• Familiarity with marketing automation tools, CRM-based campaign builders, and segmentation.
• Understanding of ERP and CRM data flows; Eclipse ERP experience strongly preferred.
• Strong communication, presentation, and training skills; comfortable leading onsite group sessions.
• Ability to travel extensively (3-5 days per week).
• Strong organizational skills with the ability to manage multiple priorities across branches.
• Detail-oriented approach to data maintenance and documentation.
Physical Requirements:
• Must be able to remain in a stationary position 50% of the time.
• Constantly operates a computer and other office productivity machinery such as a calculator, copy machine, and printer.
• Must be able to travel frequently by car and air and work onsite at branch locations.
Benefits:
• Medical, dental, life, and vision insurance
• 401(k) Retirement Plan and Match
• Paid Time Off
• Specified Holiday Pay
Disclaimer:
This job description is a general outline of expected daily responsibilities and may not cover all duties assigned by management.
Requirements:
Reservationist
Customer assistant job in Houston, TX
Currently only offering part-time hours. Monday & Wednesday evenings and weekends required.
Busy Midtown fine dining restaurant seeking motivated and focused individual to contribute to a team that is driven by achieving excellence in every aspect of their work. It is crucial that you be able to represent the restaurant with professionalism, confidence & kindness.
Qualifications
· Positive attitude and stays calm under pressure
· Detail oriented and organized with a great work ethic
· Excellent phone and communication skills
· Ability to think critically
· Effectively manage reservations
· Proficient at multi-tasking
· Must be available Thursdays - Sundays
Duties
· Effectively book the restaurant in a way to maximize space and guest experience
· Maintain company standards during times of high volume
· Explain menu items and other restaurant information as requested
· Maintain knowledge of current dining options, menu items, VIP guests and their preference, and general restaurant/company information
· Maintain high level of detail and professionalism
· Ability to work independently for periods of time
· Complete daily administration tasks
· Must be able to charm the most high maintenance guests
· Holidays required
We offer a tight knit family, a professional environment, and the opportunity to help create truly incredible experiences for our guests. Potential for future full time employment and benefits.
Work schedule
Other
Benefits
Employee discount
Customer Service Enrollment Specialist - In Office
Customer assistant job in Plum Grove, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Customer Service Representative
Customer assistant job in Spring, TX
A leading distributor is seeking a Customer Service Representative to support supply chain operations and ensure seamless product distribution to clients. The ideal candidate is a proactive and detail-oriented communicator with a strong grasp of logistics and customer support. Communicating effectively, the new team member will strengthen vendor and customer relationships by managing order flow and resolving issues while ensuring timely coordination between sales, warehousing, and invoicing functions.
Salary + Additional Benefits:
$70,000-$75,000 + Bonus
PTO & 10 Holidays
Medical, Dental, Vision
Location: Spring, TX
Type of Position: Direct Hire
Responsibilities:
Provide high-level customer service while aligning with broader organizational goals.
Build and maintain strong relationships with internal teams, external partners, and service providers to support business continuity and growth.
Coordinate end-to-end order fulfillment, ensuring seamless collaboration across supply chain partners and logistics providers.
Serve as a reliable and collaborative team member-flexible in multitasking, cross-training, and supporting colleagues as needed to drive overall team success.
Offer proactive operational and logistical support to the commercial/sales function.
Identify and implement process improvements that elevate service quality, optimize costs, and expand revenue opportunities.
Maintain effective communication and coordination with customers, vendors, logistics facilities, and other stakeholders to ensure accuracy and efficiency in order execution.
Manage customer accounts to ensure satisfaction across products, delivery, and service touchpoints.
Coordinate inbound and outbound logistics using various transportation methods.
Oversee third-party logistics providers and carriers to meet service requirements.
Assist with product forecasting and support sales team planning efforts.
Contribute to continuous improvement efforts focused on operational efficiency and customer experience.
Collaborate with marketing, sales, and leadership on projects related to service strategy, customer insights, and communication initiatives.
Process orders in the enterprise resource planning (ERP) system and prepare logistics for fulfillment.
Select appropriate transportation providers based on cost, equipment needs, and availability. Leverage available systems for freight scheduling where applicable.
Confirm inventory availability with suppliers and production partners to support timely deliveries.
Maintain accurate pricing and cost data in internal systems, in coordination with pricing and finance teams.
Gather delivery data such as weights and analysis for accurate invoicing and documentation.
Assist with verification of freight and vendor invoices; resolve discrepancies as needed.
Partner with accounts receivable to resolve customer billing issues and ensure timely payment.
Submit documentation for adjustments such as credits, debits, or invoice corrections, as required.
Provide cross-functional backup within the customer service team and participate in training to support team flexibility.
Complete additional duties and special projects as assigned by leadership.
Requirements:
College degree strongly preferred
Minimum of 5 years of experience in one or more of the following areas: customer service, logistics, transportation, warehousing, distribution, inventory or materials management, import/export operations, international logistics, production planning, rail operations, or overall supply chain coordination
Familiarity with enterprise resource planning (ERP) systems; experience with modern ERP platforms is a plus
Strong interpersonal skills with a professional demeanor
Excellent verbal and written communication skills in English
Confident and clear communicator, capable of engaging effectively in both one-on-one and small group settings with internal teams and external partners
Highly organized with strong attention to detail and accuracy
Proficient in Microsoft Office applications, especially Excel for data analysis, and skilled in using tools such as Outlook and Word for professional communication and documentation
Ability to effectively manage and prioritize tasks in a fast-paced environment