Customer Accounts Advisor
Customer assistant job in San Antonio, TX
The salary range for this role is $14.25 to $15.00 per hour.*
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate wein good faith believe we would pay for this role at the time of this posting. We may ultimately pay moreor less than the posted range, and the range may be modified inthe future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. Theamount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains inthe Company's sole discretion unless and until paid and may be modified atthe Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Care Coordinator PRN
Customer assistant job in Pleasanton, TX
/RESPONSIBILITIES Apply fast, check the full description by scrolling below to find out the full requirements for this role. Perform expert leadership skills in the management of staff and coordination of patient care activities. Work collaboratively with all healthcare providers and non-health care providers. Serves as a mentor and role model for all staff. Reports to a Nursing Director or Executive Director.
EDUCATION/EXPERIENCE
Graduation from an accredited school of nursing with current RN licensure in the State of Texas. BSN is required. National certification (e.g., CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related fields is required. Three (3) years of recent, full-time hospital or clinic experience are required. Verification of course completion in accordance with all American Heart Association Basic Cardiac Life Support and Health Care Provider guidelines is required. External applicants must have at least two (2) years in an equivalent management capacity.
LICENSURE/CERTIFICATION
A current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. xevrcyc Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.
Customer Service Expert
Customer assistant job in San Antonio, TX
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Training & development
At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon.
Responsibilities
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications
Must be at least 18 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
Customer Success Leader
Customer assistant job in San Antonio, TX
Build an Aviation Career You're Proud Of
At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done and done well. Our stability, resources, and respectful culture supports you in building a solid career with a great team you can count on day in and day out for the long term.
As a Customer Success Leader, you will act as a liaison between operations, engineering, materials, sales and the customer to define, create and maximize value for both the end customer and the business, while maintaining a high-quality product/service and delivery. You will also act as a coordinator and project manager for commercial activities related to the customer's relationship, account and MRO event/transaction within the Business.
What You'll do:
Customer Relationship Management
Customer communication and managing customer expectations: Acts as the primary channel throughout the customer journey once work is secured (e.g., customer onboarding, requirements gathering, reports, visits, customer updates, etc.).
Managing customer experience and satisfaction: Listening to and capturing customer's feedback, ensuring a smooth customer experience, and uses this information to cultivate customer loyalty and improve StandardAero's overall service offering
Account and MRO Event Management
Coordinating supporting services required for the engine MRO event if needed (e.g., logistics, rentals, field service work, component repairs, consignment inventory, etc.)
Coordinating commercial activities to ensure satisfactory execution of the MRO event (e.g. contract flow down, translating customer requirements, work scope definition, etc.)
Coordinating and validating fulfillment of technical requirements regarding the MRO event (e.g., customer/commercial and airworthiness reports, technical documentation, etc.)
Prepares and present customer estimates and invoices, managing customer expectations with respect to costs and resolving any issues as they arise
Maintains data in the internal applications/ systems (e.g., ERP (SA Menu), Customer Relationship Management (CRM) or SalesForce.com (SFDC) database, etc.)
Financial Accountability
Actively managing the costs and financial performance of the MRO event/ transaction as it flows through the shop, while maintaining accuracy and compliance
Understands high-level business strategy and financial targets as it applies to the customer, working to find innovative solutions to meet or exceed them
Technical Data Management & Knowledge
Understands technical data and their applicability to the transaction and customer (e.g., OEM documents/portals, Transport Authority regulations, internal quality documents, etc.)
Understands the LEAP Engine OEM and customer-specific maintenance requirements
General
Responsible for observing and reporting any issues or concerns in support of the company-wide quality, environmental and Safety Management System [SMS] policies.
Measures relevant KPIs, and drives continuous improvement
Carries out additional projects as assigned
What skills you'll use:
Required Qualifications:
Leadership & Interpersonal Skills
Demonstrated experience in customer facing roles and/or managing multiple stakeholders with complex, potentially conflicting requirements and interests.
Demonstrated experience and proficiency with negotiation, influencing others, conflict resolution and customer service.
Strong communication skills, both written and oral
Strong planning, organizational, analytical, decision making and problem-solving skills
Strong interpersonal and teamwork skills - demonstrates patience, tact and empathy when working with others; values participation and feedback; uses collaborative approach
Demonstrates proactiveness, self-motivated and desire for life-long learning
Technical & Business Acumen
Experience working with technical data from OEMs and Transport Authorities.
Financial acumen with proficiency in use of Microsoft Excel.
Experience in using ERP and CRM systems.
Preferred Qualifications:
Post-secondary degree or diploma in business, engineering preferred; or equivalent combination of experience and education.
3 to 5+ years' experience in customer facing or commercial role preferred
Experience in aviation or aviation maintenance (aircraft, engines, components, etc.) environment preferred
Benefits that make life better:
Comprehensive Healthcare
401(k) with 100% company match; up to 5% vested
Paid Time Off starting on day one
Bonus opportunities
Health- & Dependent Care Flexible Spending Accounts
Short- & Long-Term Disability
Life & AD&D Insurance
Learning & Training opportunities
Raising the Standard of Excellence since 1911
With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers' missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.
Inclusivity Is Our Standard
StandardAero offers equal employment opportunities for all. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.
Auto-ApplyCustomer Service Coordinator - 2nd Shift
Customer assistant job in San Antonio, TX
Country USA State Texas City San Antonio Descriptions & requirements About the role: As part of our 2nd Shift Customer Service team, you are the lifeline between our sales department and our transportation partners. You will work alongside the best Customer Service team in the industry, receiving and making phone calls to make sure shipments are being picked-up and delivered while helping resolve any problems that occur.
What's in it for you:
* Compensation starting at $17.50/hour + $2.50 shift differential
* Personalized career path with 75% of leadership promoted from within
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
* Certified Great Place to Work with 800+ lifetime workplace award wins
What you'll be doing:
* Handle a high volume of inbound and outbound phone calls, ensuring pickups and deliveries are on schedule
* Help resolve shipping issues with a high sense of urgency and professionalism
* Document and manage all tasks in our internal systems
* Provide updates and communicate directly with the internal sales and support teams
What you need:
* A passion for customer service
* The desire to be a part of TQL while contributing to our continued growth
* Hall of fame work ethic with a history of excellent attendance
* Ability to take ownership of responsibilities and see tasks through completion
* Excellent communication, organization and problem-solving skills
Where you'll be: 6010 Exchange Parkway, San Antonio, Texas 78238
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
TRICARE Global First Call Desk Customer Service Executive
Customer assistant job in San Antonio, TX
Overall purpose of the role
The TRICARE Customer Service Executive (CSE) would be the first point of contact for the client, providing a full range of operational support to those seeking access to the TRICARE Overseas Program (TOP). Responding to inbound calls or contact from our beneficiaries based around the world, either current or former members of the US military and their families, who want to access medical services.
Start Date: Monday, November 10th
Location: 654 Richland Hills Drive, San Antonio, TX 78245
Salary: base pay will be $20 per hour to be paid on a bi-weekly schedule.
Note: Candidates must be available to work shifts scheduled between 8:00 AM and 8:00 PM.
Schedule: Training will be for the first 6 weeks (5 days a week/ 9 hours per day w/ 1 hr unpaid lunch) and will consists of 4 weeks classroom training + 2 weeks on-the-job training. After you graduate from training, Agents could be scheduled for Sun-Thurs, Sat - Wed, or the entire weekend, between the hours of 8A-8P (5 days a week/9 hours per day w/ 1 hr unpaid lunch). Agents are scheduled based on business needs. Weekends are rotating based on our work optimization report and all employees are required to work 3 holidays per year.
This position is fully office based.
Key Responsibilities
Answering telephone calls and inquiries from US military personnel and their families to facilitate healthcare access.
Redirecting calls to appropriate teams to resolve callers' needs.
Using Salesforce CRM to manage and record cases, allocate tasks, send authorization letters, and follow up on actions.
Escalating cases as needed and providing timely updates to stakeholders.
Demonstrating professionalism, positivity, and empathy when assisting callers.
Helping customers with healthcare inquiries, enrollment, and claims requests.
Ensuring medical service requests comply with TRICARE policy.
Coordinating treatment authorizations by liaising with global third-party providers (e.g., hospitals and clinics).
Booking and modifying medical appointments for clients.
Following up with customers when necessary.
Logging customer feedback for quality improvement and handling service recovery.
Researching relevant information for customers using available resources.
Strictly adhering to HIPAA policies.
Consistently embodying company values and promoting International SOS policies and procedures.
Completing annual mandatory training as directed.
Submitting weekly timesheets through the government timekeeping system.
Performing other reasonable duties as assigned by the manager.
Meeting and maintaining performance standards.
Required Qualifications
Required Work Experience
• Worked in a call center environment. - Call handling, transfers, inbound and outbound
• Understand call and email etiquette.
• Worked in a health insurance, medical or any related business.
• Exposed to administrative work like claims processing, enrollments, billing etc.
• Experience with SAP or Salesforce is a plus
• Or equivalent military experience
Required Qualifications
• Must be able to work a shift-based position with fixed schedules
• This position does require someone who can obtain and maintain the appropriate level of tiered investigation access for a position of Trust after being offered a position. International SOS will facilitate.
• Proficient at typing
• Proficient at basic computer applications (MS Suite, Web browsing)
• Preferably educated to High School level or equivalent
• College Graduate Preferred
Required Languages
• English language skills (oral and written)
• Ability to speak, read and write in Spanish preferred.
• Bilingual in any other language is preferred
International SOS is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
Sales and Customer Solutions Representative
Customer assistant job in San Antonio, TX
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.
Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty.
What our Sales and Customer Solutions Representatives Enjoy Most About the Role
* Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy.
* Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers.
* Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints.
* Mastering order processing within the billing system for retained accounts, new sales, and account lookups.
* Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers.
Working Conditions
* Normal office environment.
Required Qualifications
Education
* High school diploma or equivalent
Experience
* 6 months of customer service or phone sales experience to enhance customer satisfaction and retention
Technical Skills
* Knowledge of cable communications products: TV, internet, and telephone
Skills & Abilities
* Strong English communication skills
* Flexibility for variable hours, including weekends and holidays
* Adaptability and problem-solving in dynamic environments
Preferred Qualifications
* 1+ years of call center experience
#LI-MR3
CRT110 2025-67113 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Member Relationship Specialist (2B) - Ingram Financial Health Center
Customer assistant job in San Antonio, TX
We are seeking a Member Relationship Specialist for the Ingram Financial Health Center.
This level of work uses good, individual judgment, analysis, and decision-making in assessing & overcoming obstacles to produce outputs, accumulating data from which to conclude, listening to evaluate and determine needs. It involves dealing one-by-one with concrete situations as they arise and diagnosing a problem from a multi-factor model. Offering an optimal solution that considers multiple variables to enable additional opportunities to be realized while also considering immediate cause and effect impacts and associated impacts of up to 6 to 9 months in length.
Manage meaningful member relationships and continually improve the efficiency and effectiveness of the interaction, experience, and execution of transactions. Making situational response decisions to schedule and prioritize actions. Foreseeing developing issues based upon observations and taking action to eliminate or reduce their negative impact or maximize their positive impact. The objectives include effective coordination, collective improvement, and efficiency to improve current processes. The theme of the work is service.
If you have exceptional listening, verbal communication, good written communication, and problem-solving skills, apply right away!
Highlights:
Embody sincere empathy for our members and display a deep passion for helping our members achieve financial health
Develop and propose multiple decision alternatives to address and/or improve members' current financial situation, remedy past missteps, and develop an action plan to help members attain short-range financial goals (up to one year)
Thoughtfully and thoroughly plan and prepare for upcoming meetings with members to ensure high-quality, high-value, high-yield interactions
Actively leverage multiple established community partner relationships by supporting the partner's values and mission through service, volunteer, or engagement opportunities
Participate in cross-functional project team environments
Work effectively and cooperatively with full commitment to tasks assigned by their manager
Experience:
Required
3 years of face-to-face interaction experience
Education:
Required
High School Diploma or Equivalent
Preferred
Baccalaureate degree desired
Skills & Knowledge:
Required
Exceptional listening skills
Exceptional verbal communication skills
Good written communication skills
Good problem-solving skills
Preferred
Bilingual
Schedule: Monday - Friday, 8:30 am-5:30 pm
Level of Work: 2B
Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.
To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.
Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.
Automotive Customer Service Advisor - 3305
Customer assistant job in San Antonio, TX
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Customer Service Advisor - Migrant Help
Customer assistant job in San Antonio, TX
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
AMTEX BILINGUAL CUSTOMER REPRESENTATIVE
Customer assistant job in San Antonio, TX
At
Amtex Insurance
, we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team!
Team Member Responsibilities:
Building effective relationships with clients
Selling policies to effectively meet the needs of our clients and explaining policy coverages
Strong and effective phone communication with customers and sales representative
Providing consistent, accurate and timely communication with clients in person, over the phone, etc.
Qualifications:
Ability to communicate with team members and clients
Ability to analyze, negotiate and compile customer renewals
Must be bilingual
Mokara Spa | Reservationist
Customer assistant job in San Antonio, TX
The Mokara Hotel & Spa, a relaxing retreat on San Antonio's world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one.
The Mokara Hotel & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.
Job Description
The Spa Scheduler/Receptionist will work as a part of the Spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.
Responsibilities
Check guests in and out according to Forbes Standards
Schedule spa appointments and accurately confirm them in accordance with Omni Hotel & Resorts Moments of Service.
Up-sell, cross-sell, and pre-sell Mokara services and products.
Provide tours of the spa and offer/serve beverages as needed.
Communicate spa promotions with guests.
Qualifications
Must be able to communicate effectively in a professional business environment.
Ability to accurately and efficiently input information into computer systems
Ability to prioritize, organize and follow up all responsibilities
Ability to work a flexible schedule to include nights, weekends and holidays
Ability to stand for an 8 hour shift
Previous customer service experience
Previous cashiering experience is preferred
High school diploma or equivalent.
Ability to lift, carry, push, pull 30 lbs.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Auto-ApplyCustomer support
Customer assistant job in San Antonio, TX
Training Support Services (TSS) / Customer Service Duration: Long term contract NOTE: Hourly rate $10/hr, although after 90 days you get a 20% or 30% raise depending if you are doing CSR work or Support. They then have incentive programs where you can get another $1.50 after training, another $1.50 after SME Training….PLUS Yearly profit sharing bonus, and more depending on performance.
TIMINGS:
Training is typically 3-5 weeks and their schedule would be Mon - Fri 10am to 7pm.
After training they will be placed on either 11am to 8pm or 12pm to 9pm both Mon - Fri, based on business needs.
Desired qualities of future TSS
• Professional, friendly and positive attitude.
• Time management skills to meet expectations and deadlines.
• Ability to learn and retain a vast amount of information in an limited time frame.
• Dependable with strong work ethics that includes the ability to arrive to work on time and for scheduled days.
• Honesty and Integrity is a must at all times with Office Ally.
• Does not participate in “office drama” or negativity.
• Committed to team work while being able to work independently.
• The highest quality of customer service skills placing the customer needs first.
• The desire to excel in the technical support environment by self-motivated assertiveness.
• Ability to sit in one place for up to 8 hours.
• This position requires an individual with a high level of multitasking skills.
• Minimum typing speeds of 35-40 WPM, higher speeds preferred.
• Quality grammar and punctuation skills for written communications.
• Ability to be on the phone working with customers for entire shift and taking back to back calls when necessary.
• This position requires the skill to control the call in a timely manner without conflict or causing escalation.
Qualifications
any degree or high school or diploma
Additional Information
All your information will be kept confidential according to EEO guidelines.
Call Specialist, Full-Time
Customer assistant job in San Antonio, TX
Full-time Description
ABOUT US
United Way of San Antonio and Bexar County unites the community to identify and solve our most critical issues. We are dedicated to improving people's lives and creating community-level change. Our work includes leading cross-sector collaborations, advocating for public policy changes and investing in programs that prevent problems from happening in the first place for those in need. Improving quality of life and advancing the greater good involves focusing in four impact areas: preparing children for kindergarten; empowering students to graduate and reach their full potential; helping individuals and families become self-sufficient; providing a safety net of services for those in crisis.
BENEFITS
Employer-subsidized healthcare plan with employer-funded HRA offered.
Group dental, vision, life insurance and other insurance products available.
Paid holidays, personal and sick leave time.
403(b) retirement plan with employer matching available.
JOB SUMMARY
The 2-1-1 Call Specialist provides high-quality, compassionate assistance to individuals and families seeking help with essential needs such as food, housing, healthcare, financial assistance, and other community resources. This role is responsible for answering incoming calls, conducting thorough assessments, identifying the caller's underlying needs, and providing accurate referrals using the 2-1-1 resource database.
This position supports a 24/7 operation, and applicants must be available to work evenings, weekends, and holidays as needed.
PRIMARY DUTIES AND RESPONSIBILITES
Direct Information & Referral (I&R) Service Provision
Deliver exceptional customer service as the first point of contact for United Way of San Antonio & Bexar County's 2-1-1, providing comprehensive Information & Referral (I&R) and crisis intervention services as needed.
Offer accurate, thorough, and appropriate referrals, information, and intervention services that effectively address each caller's identified needs.
Establish clear, respectful, and empathetic communication using active listening and trauma-informed techniques in a non-judgmental manner.
Conduct accurate assessments to identify underlying needs and engage in collaborative problem-solving with callers to develop realistic action plans without offering personal opinions or advice.
Provide follow-up and advocacy services when necessary to ensure continuity of care and support for community members.
Protect client confidentiality at all times and adhere to all agency, program, and 2-1-1 network privacy guidelines.
Demonstrate professionalism, patience, and skill while handling difficult or emotionally charged calls, using approved de-escalation and engagement techniques.
Use technology platforms-including Cisco, VOIP systems, and live chat tools-to interact with clients and deliver services effectively.
Uphold and model the UWSA mission, values, and Code of Ethics in all interactions with callers, colleagues, and community partners.
Crisis Intervention Services
Provide crisis intervention by helping callers move from a heightened emotional state to a more cognitive, solution-focused state, and create safety plans as appropriate.
Deliver crisis intervention services by phone, in person, and at community outreach events as required.
Service Utilization Documentation
Conduct accurate and complete interviews and enter all required data into I&R software systems, maintaining a minimum accuracy/completion rate of 95%.
Ensure records reflect a clear assessment, actions taken, referrals provided, and follow-up as appropriate, supporting consistency, accuracy, and data integrity.
Requirements
EDUCATION AND EXPERIENCE
Bachelor's Degree Preferred, however, in lieu of a degree.
A minimum of four (4) years' work experience in a related field and a High School Diploma or GED Certificate; OR
A minimum of two (2) years if call center experience delivering social services and a High School Diploma or GED Certificate.
Ability to work effectively under stress while maintaining productivity, professionalism, and composure.
Comfortable working in a fast-paced, high-volume environment.
Demonstrates flexibility and the ability to adapt quickly to changing situations, priorities, and call demands.
Strong judgment, problem-solving skills, and assessment techniques used to evaluate caller needs and determine appropriate referrals.
KNOWLEDGE, SKILLS & ABILITIES INFORMATION
Maintains a professional, courteous, and service-oriented demeanor in all interactions.
Self-motivated, resourceful, and able to generate creative solutions to challenges.
Works effectively under stress while maintaining productivity, accuracy, and composure.
Comfortable operating in a fast-paced, high-volume environment.
Demonstrates flexibility and readily adapts to shifting priorities, processes, and caller needs.
Exercises strong judgment, assessment skills, and sound decision-making.
Proven ability to independently analyze situations, solve problems, and make decisions within established guidelines.
Excellent verbal and written communication skills, with the ability to convey information clearly and professionally.
Strong attention to detail and the ability to multitask without compromising accuracy or service quality.
Proficient in the Microsoft Office Suite (Word, Excel, Outlook, Teams).
Experience with Adobe Creative Cloud products preferred.
UNITED WAY COMPETENCIES
Core Competencies (all United Way Professionals):
Mission Focused, Relationship Oriented, Collaborator, Results Driven, Brand Steward
WORK ENVIRONMENT
Normal nonprofit office environment with little exposure to dust, noise and extreme temperatures.
Extended work on personal computing equipment, telephone, multi-functioning printer and calculator.
Reliable transportation required, with the ability to travel to and from meetings, training sessions or other business-related events locally, routinely and around the state and nationally, occasionally.
Monday-Friday, 8:15 am to 4:45 pm work week with occasional evening and weekend hours.
PHYSICAL DEMANDS
Sedentary work on a PC; sitting for extended periods of time, routinely.
Movement within the office and during external meetings and events, regularly.
Bends, stoops and twists, occasionally.
Exerts up to 25 lbs. of force, occasionally.
Facilitates, presents and collaboratively interacts with others, routinely.
Perform repetitive tasks, i.e., typing and texting, routinely.
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The contents of this job description may change as deemed necessary by United Way of San Antonio and Bexar County.
APPLY
To submit your application visit *********************************************************************************************************************************
Applications WILL NOT be accepted via email.
Contact ************************ should you experience problems submitting your application.
United Way of San Antonio and Bexar County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
United Way of San Antonio and Bexar County is committed to the full inclusion of all qualified individuals. As part of this commitment, UWSA will ensure that persons with disabilities are provided reasonable accommodations if reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, and/or to receive other benefits and privileges of employment.
United Way of San Antonio and Bexar County | 700 South Alamo St., San Antonio TX, 78205 | ***************
Salary Description $16.00 per hour
Easy ApplyAnimal Care Customer Service and Intake Supervisor
Customer assistant job in San Antonio, TX
Under general direction, is responsible for planning, coordinating, and scheduling within the assigned division. Trains and oversees assigned employees. Uses independent judgement to work with the public, coworkers, and subordinates. Working conditions are in an office environment with frequent visits to outdoor sites and exposure to temperature variations, infectious diseases, and hostile animals. Exercises direct supervision over assigned staff.
Work Location
Animal Care Services Main Campus at 4710 State Highway 151, San Antonio, TX 78227.
Work Hours
Schedule will vary to include (5) 8-hour shifts; 2 days off per week, rotating Weekends, and holiday availability required as needed for operational support.
Essential Job Functions
* Plans, prioritizes, and assigns daily work schedule of subordinates and coordinates personnel utilization with staff.
* Supervises, trains, and evaluates assigned staff members.
* Collects and prepares data for reports and presentations.
* Makes presentations to community groups and organizations.
* Monitors and coordinates division budget.
* Reviews reports from staff, assists on difficult cases, and assures proper follow-up action is taken.
* Prescribes forms and techniques to be used in assigned division.
* Recommends and assists in the development and implementation of department and division policies, including animal ordinance.
* Reviews and evaluates operations and procedures and recommends improvements.
* Develops and maintains positive communications and working relationships with City Departments, outside organizations, and law enforcement personnel.
* Conducts State certified training for internal and external Animal Control agencies including informational training for City departments.
* May lift and carry animals weighing up to 50 pounds to secure in cages or place on examination tables, and may assist with team lifts for animals weighing over 50 pounds.
* Performs related duties and fulfills responsibilities as required.
Job Requirements
* High school diploma or GED equivalent (recognized by the Texas Education Agency or a regional accrediting agency).
* Two (2) years of experience in a field related to animal control, to include one (1) year of experience as a supervisor or lead worker.
Preferred Qualifications:
Bilingual in English and Spanish
Experience with De-escalation
Applicant Information
* Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
* Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
* Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
* If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
Knowledge, Skills, and Abilities
* Knowledge of principles and practices of supervision, training, and personnel management.
* Knowledge of procedures for issuing and processing a City citation.
* Knowledge of safe work practices and procedures for dealing with vicious or rabid animals.
* Knowledge of pertinent Federal, State, and local laws, ordinances, and regulations.
* Knowledge of methods, practices, and techniques of animal control.
* Knowledge of investigative techniques.
* Knowledge of principles and practices related to confrontation control and crisis intervention.
* Skill in utilizing basic office equipment.
* Ability to prepare clear and concise reports.
* Ability to establish and maintain effective working relationships with City staff and the general public.
* Ability to communicate clearly and effectively.
* Ability to handle animals under all types of situations and conditions.
* Ability to respond to inquiries, complaints and requests for services in a fair, tactful and firm manner.
* Ability to provide training to assigned staff on safety procedures and methods.
* Ability to adhere to disease management and safety protocols.
* Ability to perform all the physical requirements of the position, with or without accommodations.
Care Coordinator
Customer assistant job in Seguin, TX
/RESPONSIBILITIES Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. At the front door of University Health, this role serves to screen patients needing placement in acute or observation beds for the purposes of correct status determinations, and the coordination of appropriate diversions to home or other level of care more appropriate for the services needed to be rendered. This position requires assertive clinical acumen and communication skills for serving in the liaison roles with medical staff, nursing, and patients and families.
EDUCATION/EXPERIENCE
Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred. National certification (e.g. CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related field is preferred. Three years recent, full-time hospital experience preferred. Work experience in case management, utilization review or hospital quality assurance experience is preferred. Must complete a Clinical Documentation Improvement Course within specified time of hire date.
LICENSURE/CERTIFICATION
Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. National certification in related field is preferred. xevrcyc Case Manager Certification (CCM or ANCC) is highly desirable.
Customer Service Expert
Customer assistant job in Schertz, TX
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Training & development
At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon.
Responsibilities
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications
Must be at least 18 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
AMTEX INSURANCE BILINGUAL CUSTOMER REPRESENTATIVE
Customer assistant job in San Antonio, TX
At
Amtex Insurance
, we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team!
Team Member Responsibilities:
Building effective relationships with clients
Selling policies to effectively meet the needs of our clients and explaining policy coverages
Strong and effective phone communication with customers and sales representative
Providing consistent, accurate and timely communication with clients in person, over the phone, etc.
Qualifications:
Ability to communicate with team members and clients
Ability to analyze, negotiate and compile customer renewals
Must be bilingual
Care Coordinator
Customer assistant job in Hondo, TX
/ RESPONSIBILITIES Apply fast, check the full description by scrolling below to find out the full requirements for this role. The Care Coordinator is responsible for coordinating and streamlining the care of patients referred to the Interventional Cardiology Clinic. In this role, you will work closely with multidisciplinary teams, triage referred patients, facilitate timely and appropriate provider scheduling, and ensure continuity of care across outpatient and inpatient settings. The coordinator also serves as a liaison between referring providers, the interventional team, and patients, while supporting program growth through outreach and data management.
EDUCATION/EXPERIENCE
Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred. Three years recent, full-time hospital experience preferred. Work experience in cardiovascular or interventional cardiology nursing preferred. Strong knowledge of cardiac procedures, terminology, and clinical workflow. Familiarity with catheterization lab operations, cardiovascular imaging, and post-procedure. Prior experience with patient navigation or care coordination in a cardiology setting preferred. Proficiency in Epic or other major EHR systems preferred.
LICENSURE/CERTIFICATION
Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. National certification in related field is preferred. xevrcyc Case Manager Certification (CCM or ANCC) is highly desirable.
Customer Service Expert
Customer assistant job in New Braunfels, TX
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Training & development
At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon.
Responsibilities
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications
Must be at least 18 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.