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The differences between customer engineers and control systems engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer engineer and a control systems engineer. Additionally, a customer engineer has an average salary of $101,212, which is higher than the $92,727 average annual salary of a control systems engineer.
The top three skills for a customer engineer include customer service, technical problems and level agreements. The most important skills for a control systems engineer are PLC, HMI, and C++.
| Customer Engineer | Control Systems Engineer | |
| Yearly salary | $101,212 | $92,727 |
| Hourly rate | $48.66 | $44.58 |
| Growth rate | 3% | 3% |
| Number of jobs | 44,709 | 133,220 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 74% |
| Average age | 45 | 45 |
| Years of experience | 6 | 6 |
A customer engineer provides technical support to organizations having issues with their products or services. Duties and responsibilities may vary depending on the sector, but generally include diagnosing and troubleshooting technical problems with products, performing tests, upgrades and diagnostics to prevent delay or downtime caused by-product issues, and keeping updated reports outlining the problems and measures taken to resolve them. A customer engineer is also responsible for discussing service contracts and their benefits with clients.
Control systems engineers are interdisciplinary engineers managing the company's control systems. They are expected to be familiar with different engineering disciplines such as mechanical, industrial, and computer science, among others. They are responsible for designing systems based on the company's requirements. Control systems engineers must conduct feasibility studies to ensure that the company's requirements can be met. They are also responsible for developing the systems, creating prototypes, and testing. They test whether the control systems produce desired results. After testing, control systems engineers implement the system and conduct routine maintenance checks.
Customer engineers and control systems engineers have different pay scales, as shown below.
| Customer Engineer | Control Systems Engineer | |
| Average salary | $101,212 | $92,727 |
| Salary range | Between $77,000 And $131,000 | Between $72,000 And $118,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | New Jersey | California |
| Best paying company | Apple | |
| Best paying industry | Start-up | Automotive |
There are a few differences between a customer engineer and a control systems engineer in terms of educational background:
| Customer Engineer | Control Systems Engineer | |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 74% |
| Most common major | Electrical Engineering | Electrical Engineering |
| Most common college | Stanford University | Georgia Institute of Technology |
Here are the differences between customer engineers' and control systems engineers' demographics:
| Customer Engineer | Control Systems Engineer | |
| Average age | 45 | 45 |
| Gender ratio | Male, 90.4% Female, 9.6% | Male, 90.5% Female, 9.5% |
| Race ratio | Black or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.1% Asian, 14.5% White, 64.8% American Indian and Alaska Native, 0.2% | Black or African American, 5.0% Unknown, 4.7% Hispanic or Latino, 11.6% Asian, 15.4% White, 63.1% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |