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The differences between customer engineers and project controls engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer engineer and a project controls engineer. Additionally, a customer engineer has an average salary of $101,212, which is higher than the $86,685 average annual salary of a project controls engineer.
The top three skills for a customer engineer include customer service, technical problems and level agreements. The most important skills for a project controls engineer are project controls, project management, and construction management.
| Customer Engineer | Project Controls Engineer | |
| Yearly salary | $101,212 | $86,685 |
| Hourly rate | $48.66 | $41.68 |
| Growth rate | 3% | 3% |
| Number of jobs | 44,709 | 38,974 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 74% |
| Average age | 45 | 45 |
| Years of experience | 6 | 6 |
A customer engineer provides technical support to organizations having issues with their products or services. Duties and responsibilities may vary depending on the sector, but generally include diagnosing and troubleshooting technical problems with products, performing tests, upgrades and diagnostics to prevent delay or downtime caused by-product issues, and keeping updated reports outlining the problems and measures taken to resolve them. A customer engineer is also responsible for discussing service contracts and their benefits with clients.
A Project Controls Engineer creates project cost reports and progress charts. These professionals interpret the company contract and deal with the existing cost control database and financial risk. Project Controls Engineers reconcile and organize the project cost information with the clients' status reports. Also, they evaluate cash flow reports and project cost reports prepared by CMA.
Customer engineers and project controls engineers have different pay scales, as shown below.
| Customer Engineer | Project Controls Engineer | |
| Average salary | $101,212 | $86,685 |
| Salary range | Between $77,000 And $131,000 | Between $63,000 And $119,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | New Jersey | California |
| Best paying company | BP America Inc | |
| Best paying industry | Start-up | Energy |
There are a few differences between a customer engineer and a project controls engineer in terms of educational background:
| Customer Engineer | Project Controls Engineer | |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 74% |
| Most common major | Electrical Engineering | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between customer engineers' and project controls engineers' demographics:
| Customer Engineer | Project Controls Engineer | |
| Average age | 45 | 45 |
| Gender ratio | Male, 90.4% Female, 9.6% | Male, 80.3% Female, 19.7% |
| Race ratio | Black or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.1% Asian, 14.5% White, 64.8% American Indian and Alaska Native, 0.2% | Black or African American, 4.9% Unknown, 4.7% Hispanic or Latino, 11.3% Asian, 14.4% White, 64.5% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |