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Customer engineer vs project controls engineer

The differences between customer engineers and project controls engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer engineer and a project controls engineer. Additionally, a customer engineer has an average salary of $101,212, which is higher than the $86,685 average annual salary of a project controls engineer.

The top three skills for a customer engineer include customer service, technical problems and level agreements. The most important skills for a project controls engineer are project controls, project management, and construction management.

Customer engineer vs project controls engineer overview

Customer EngineerProject Controls Engineer
Yearly salary$101,212$86,685
Hourly rate$48.66$41.68
Growth rate3%3%
Number of jobs44,70938,974
Job satisfaction--
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 74%
Average age4545
Years of experience66

What does a customer engineer do?

A customer engineer provides technical support to organizations having issues with their products or services. Duties and responsibilities may vary depending on the sector, but generally include diagnosing and troubleshooting technical problems with products, performing tests, upgrades and diagnostics to prevent delay or downtime caused by-product issues, and keeping updated reports outlining the problems and measures taken to resolve them. A customer engineer is also responsible for discussing service contracts and their benefits with clients.

What does a project controls engineer do?

A Project Controls Engineer creates project cost reports and progress charts. These professionals interpret the company contract and deal with the existing cost control database and financial risk. Project Controls Engineers reconcile and organize the project cost information with the clients' status reports. Also, they evaluate cash flow reports and project cost reports prepared by CMA.

Customer engineer vs project controls engineer salary

Customer engineers and project controls engineers have different pay scales, as shown below.

Customer EngineerProject Controls Engineer
Average salary$101,212$86,685
Salary rangeBetween $77,000 And $131,000Between $63,000 And $119,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateNew JerseyCalifornia
Best paying companyGoogleBP America Inc
Best paying industryStart-upEnergy

Differences between customer engineer and project controls engineer education

There are a few differences between a customer engineer and a project controls engineer in terms of educational background:

Customer EngineerProject Controls Engineer
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 74%
Most common majorElectrical EngineeringBusiness
Most common collegeStanford UniversityStanford University

Customer engineer vs project controls engineer demographics

Here are the differences between customer engineers' and project controls engineers' demographics:

Customer EngineerProject Controls Engineer
Average age4545
Gender ratioMale, 90.4% Female, 9.6%Male, 80.3% Female, 19.7%
Race ratioBlack or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.1% Asian, 14.5% White, 64.8% American Indian and Alaska Native, 0.2%Black or African American, 4.9% Unknown, 4.7% Hispanic or Latino, 11.3% Asian, 14.4% White, 64.5% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between customer engineer and project controls engineer duties and responsibilities

Customer engineer example responsibilities.

  • Lead initial product demos to Sr. management.
  • Manage the installation and support of NT scanner workstations.
  • Manage UNIX systems security and troubleshot and resolve client problems.
  • Use SMS to manage network connect devices, inventory hardware/software, software distribution/installation, and perform diagnostic checks on PC's.
  • Configure and administer DNS, NTP, NFS, TCP/IP, FTP and Netscape web servers.
  • Handle planning and shipping of POS equipment, stage new equipment, respond to client queries, and resolve technical issues.
  • Show more

Project controls engineer example responsibilities.

  • Manage accruals, cash flows, and invoices for $25MM total install cost EPC project.
  • Manage multiple projects involving both internal and vendor resources affecting national production infrastructure.
  • Create and maintain CPM schedules for engineering, procurement, installation and commissioning phases on various projects.
  • Develop and improve PMO process methodologies.
  • Optimize plant maintenance and manpower scheduling using spreadsheet forecasting models.
  • Prepare summary level CPM schedules and present progress to owner company executive management on a monthly basis.
  • Show more

Customer engineer vs project controls engineer skills

Common customer engineer skills
  • Customer Service, 13%
  • Technical Problems, 10%
  • Level Agreements, 6%
  • Customer Satisfaction, 6%
  • Software Support, 5%
  • Preventative Maintenance, 5%
Common project controls engineer skills
  • Project Controls, 12%
  • Project Management, 9%
  • Construction Management, 7%
  • Primavera P6, 5%
  • Control Systems, 3%
  • Project Cost, 3%

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