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  • Student: Central Services Customer Service Assistant, Academic Year 2025-26

    Augsburg University 4.1company rating

    Customer service advisor job in Minneapolis, MN

    Augsburg University is committed to helping our student explore their vocation. As a University with a calling, we welcome the unique gifts that each of our employees brings to our collective work, and we are committed to supporting our students as they seek to match those gifts with the needs of the University and our larger community. Student employment with Augsburg is more than a job - it is an opportunity for Augsburg students to gain meaningful work experience in a supportive setting that promotes professional growth, personal accountability, teamwork, collaboration and quality work that lives up to our mission of educating students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders. Student employment is managed by Augsburg Human Resources in partnership with student supervisors from across campus. Job Description We are currently seeking a few enthusiastic and dependable part-time student customer service assistants to work Monday through Friday: Duties will include: Handling package pickup and drop-off in Shipping and Receiving for Augsburg community members. Checking packages in and out of Q-Track system, sometimes checking IDs for those picking up. Assisting with shipping and mailing customer requests, operating the cash register. Receiving incoming packages from vendors (FedEx, UPS, USPS, and Amazon). Packing and preparing outgoing packages. Metering and sealing envelopes, sending international, priority mail parcels. Delivering packages around campus in the afternoons. Organizing and cleaning workspace. Stocking and maintaining supplies for shipping, mailing, and the Copy Center. Answering phone calls. Lifting and moving packages, operating a pallet jack and cart for package deliveries to buildings. and office around campus. Using a desktop computer to assist customers and Central Services team. Work-study eligible students welcome. Compensation and Benefits Rate of Pay: $16.45/hour Minnesota Sick and Safe Time Not eligible for health insurance benefits Qualifications Ideal candidates will: possess an attention to detail and ability to follow-through on tasks. bring a positive attitude to work. have excellent organizational and communication skills. possess a willingness to learn systems and processes. solve problems, and ask for help when needed to assist customers. be dependable and reliable, and arrive on time when scheduled to work. Requirements: * Students must be currently enrolled or in the process of enrolling at Augsburg, and must have work-study as part of financial aid award, or be eligible international student. (If you have questions about your work-study eligibility, please consult your financial aid award, or contact Student Financial Services: ****************************). * Must be able to lift up to 50 pounds, and operate a cart and pallet jack. Additional Information All student applicants must attach the following for consideration: * Resume * Cover Letter (optional) Augsburg University is an Equal Opportunity employer. We are committed to providing equal employment opportunity to all applicants and employees regardless of their race, creed, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, transgender status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation to complete our application process, please contact the Human Resources department by phone at ************ or email at ***************. Human Resources is located at 20 Memorial Hall.
    $16.5 hourly 6d ago
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  • Customer Service Advisor

    Bio-Techne 4.5company rating

    Customer service advisor job in Minneapolis, MN

    By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide. Pay Range: $18.40 - $25.30 By joining the Bio-Techne team you will have an impact on future cutting-edge research. Bio-Techne, and all its brands, provides tools for researchers in Life Sciences and Clinical Diagnostics. Position Summary: Primarily responsible for assisting the Bio-Techne Sales organization with order processing, problem solving, responding to order status inquiries, resolving customer service complaints, and any additional activities contributing to higher level support of customer needs. The responsibilities of this position, are to answer sales and customer calls for product availability and order status, communicate and coordinate activities with customers, other Bio-Techne entities and Sales Reps to get orders processed and shipped out. Provide product and pricing information to customers. Follow up on customer complaints, questions, and product returns to ensure customer satisfaction. Proactive monitoring of key customer or product orders to ensure smooth fulfillment. Key Responsibilities: Enter orders into the company ERP Microsoft Dynamics (AX), accurately and efficiently, obtaining clarification from the Customer, Sales rep, Finance, etc. as necessary. Primary point-of-contact to customer post-sale for non-technical problems and questions related to their order. Ensure the customer's needs and expectations regarding their order are met. Follow through with requests to completion or escalate when appropriate. Contribute to the maintenance of lasting relationships with customers through knowledgeable communication and proactive resolution of questions or issues. Manage all aspects of the order cycle as necessary to ensure customer satisfaction. Effectively manage work situations of moderate degree of complexity, which could impact company image and/or sales dollars and costs. Provide non-technical products and pricing information to customers through phone, email or other channels as needed. Connect callers to appropriate departments as needed. Create and document service complaints in Salesforce for escalation/follow up as needed. Follows company policies and practices as outlined in Handbook and follow guidelines regarding safety as outlined in the AWAIR, Chemical Hygiene and Exposure Control manuals in accordance with the job. Performs additional duties as assigned. Qualifications Education and Experience: Associates or bachelor's college degree in Business, Sales, or Marketing or other field preferred, or equivalent work experience including prior work as a Customer Service Associate. High School diploma is required with at least 3 years of relevant customer and/or sales facing experience in a fast-paced environment. Good communication skills, both verbal and written, and a pleasant phone presence required. Must have the ability to problem solve and possess organizational and multi-tasking skills. Ability to independently prioritize and re-prioritize based on urgency and complexity of issues. Complete proficiency in ERP Microsoft Dynamics (AX) and other current Bio-Techne systems, including Salesforce desired. A working knowledge of Microsoft Outlook, Word, and Excel as well as computer entry and/or typing skills are required. Knowledge, Skills, and Abilities: Skills in assisting customers and sales in problem solving related to customer service issues, including the ability to identify and appropriately evaluate a course of action. Improve service through continually meeting and interacting with our customers and other internal departments to maintain your knowledge of products, programs, customer's needs, new products, product availability and the production plans. Skills taking and providing accurate, detailed product information. Ability to act independently on routine assignments or projects. Ability to plan, organize and multi-task to complete assignments in an efficient manner. Ability to communicate professionally, both oral and written. Ability to pay attention to details and perform at a high level of accuracy. Ability to work independently and with a team. Ability to resolve interpersonal challenges that arise in a changing environment or in a multi-person team situation. Ability to work hours that conform to the department's needs. Knowledge of Microsoft Outlook, Word, and Excel. Why Join Bio-Techne: * We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield. * We invest in our employees' financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA. * We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more. * We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging. * We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave. * We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table. Bio-Techne is an E-Verify Employer in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.
    $18.4-25.3 hourly 6d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Chad Babcock-State Farm Agent

    Customer service advisor job in Saint Paul, MN

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $34k-45k yearly est. 6d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Chris Ahles-State Farm Agent

    Customer service advisor job in Saint Paul, MN

    Benefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Chris Ahles - State Farm Agent, you will play a key role in driving the growth and success of our insurance agency. Your proactive approach, sales aptitude, and commitment to building lasting relationships with clients will set you apart. This position is perfect for someone who thrives on identifying customer needs, delivering tailored insurance solutions, and consistently exceeding sales goals. In this role, you'll combine exceptional communication skills, a sales-driven mindset, and a passion for helping people. You'll have the opportunity to develop professionally while contributing to the agency's success. We are excited to meet driven, sales-focused candidates who are eager to grow within our agency. High performers can anticipate opportunities for advancement. RESPONSIBILITIES: Generate leads and actively pursue new business opportunities. Educate clients about insurance products and recommend appropriate coverage options. Foster strong client relationships through regular follow-ups and proactive communication. Maintain accurate client records and manage policy updates efficiently. QUALIFICATIONS: Excellent communication and relationship-building abilities. Experience in sales or customer service preferred. Goal-oriented and motivated by achieving measurable results. Ability to manage multiple priorities and work effectively in a fast-paced environment.
    $34k-45k yearly est. 6d ago
  • Customer Support Specialist

    Biomerics 4.3company rating

    Customer service advisor job in Minneapolis, MN

    Biomerics is a world-class manufacturer and innovative polymer solutions provider for the medical device and biotech industries. As a vertically integrated company, we specialize in designing, developing, and producing medical devices for diagnostic and interventional procedures. We are focused on next-generation solutions for vascular access, electrophysiology, cardiac rhythm management, neurovascular, structural heart, and cardiovascular markets. At Biomerics, we are dedicated to our diverse employee base. We understand that a strong, skilled, and engaged workforce is the foundation of our continued success as a business. We strive to live up to Biomerics' values in all our interactions. It is an exciting time to be part of our collective team, and there is no limit to the impact that can be achieved here at Biomerics. We improve and advance the lives of our employees and the patients who depend on our products. At Biomerics, we believe in integrity, partnership, empowerment and accountability, trust, agility, teamwork, and excellence, and we care. Our team-oriented, customer-focused corporate culture prioritizes building strategic, mutually beneficial partnerships with customers and our team members. The Customer Support Specialist position will be responsible for all Customer Service functions, NetSuite (ERP) report creation, supporting the front desk and carrying out other assigned duties at the BAC facility. This position creates a lasting impression of our organization, so a high level of professionalism, excellent organization skills and prompt follow-ups with customers is required. JOB RESPONSIBILITIES: Respond and/or confirm customer PO's within 24hrs. Provide quotes, follow-up on quotes and get customer questions answered. Attend weekly planning/scheduling meetings with production support to assure delivery schedules are met and customers are satisfied. Work with Sales team on customer communication and proactively engage customer. Support the development and achievement of KPI's for Safety, Quality, Cost and Delivery. Support purchasing through PO creation and contact suppliers when necessary. Maintain customer & BAC cross reference part number spreadsheet. Engage customers for quarterly or annual blanket PO's. Respond to shipping inquiries and answer order status questions. Verify that all customer information is correct on SO's and ERP. Resolve customer complaints by identifying the problem and help coordinate corrective actions. Become the expert at creating Netsuite reports for BAC. Import data into Excel, create graphs and/or analytics. Provide front desk support when needed. Requirements High school diploma Take initiative and create a culture of accountability. Results oriented, strong sense of prioritization and manage with a sense of urgency. Must have strong interpersonal skills and effectively communicate with both internal and external customers. Demonstrated success in conflict management and working in a team environment. Proficiency with data analytics, databases, MS Excel, MS Word, and PowerPoint. Knowledge and experience of working with an ISO13485 Quality Management System is a plus. 2-5 years of customer service experience in medical device industry preferred.
    $44k-64k yearly est. 6d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Amy Wakem-State Farm Agent

    Customer service advisor job in Minneapolis, MN

    Benefits: Salary Plus Commission 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Amy Wakem - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $34k-45k yearly est. 6d ago
  • Customer Service Officer

    Alphabe Insight Inc.

    Customer service advisor job in Minneapolis, MN

    Skillbridge Academy is a forward-thinking institution dedicated to empowering individuals through innovative learning experiences. We pride ourselves on fostering a collaborative and dynamic environment where professional growth, creativity, and excellence are at the heart of everything we do. Join our team and become part of a company that values ambition, initiative, and making a meaningful impact. Job Description We are seeking a highly motivated and detail-oriented Customer Service Officer to provide exceptional support to our clients. This role requires excellent communication skills, a solution-oriented mindset, and the ability to manage multiple tasks efficiently. You will be the primary point of contact for our clients, ensuring their inquiries are handled promptly and professionally. Responsibilities: Respond to client inquiries via phone, email, and other communication channels. Provide accurate information about services, policies, and procedures. Resolve client issues in a professional and timely manner. Maintain records of client interactions and transactions. Collaborate with internal teams to ensure consistent and high-quality service. Identify opportunities to improve processes and enhance customer satisfaction. Qualifications Strong communication and interpersonal skills. Excellent problem-solving and organizational abilities. Professional demeanor with attention to detail. Ability to work both independently and collaboratively. Proficiency with office software and basic database systems. Additional Information Competitive salary: $47,000 - $52,000 per year. Opportunities for professional growth and development. Supportive and collaborative work environment. Skill-building and training opportunities. Full-time employment with standard benefits.
    $47k-52k yearly 6d ago
  • Energy Programs Customer Engagement Associate

    Frontier Energy, Inc.

    Customer service advisor job in Chanhassen, MN

    At Frontier Energy, we're more than just engineers and professionals-we're a team of innovators, problem-solvers, and visionaries dedicated to advancing clean energy solutions. Our mission is to pioneer the intelligent use of energy for a sustainable and resilient future. We offer a collaborative and dynamic workplace where your ideas are heard, nurtured, and transformed into impactful solutions. With a flat hierarchy and open-door policy, every team member is empowered to experiment, take ownership, and make a real difference. Beyond fostering an inspiring culture, we provide competitive compensation, comprehensive benefits, and opportunities for growth. Join us and be part of a team that's shaping the future of energy while leaving a positive impact on the world. The Energy Programs Customer Engagement Associate will engage directly with end users, contractors, and trade allies to promote and document energy-efficient upgrades across building systems such as lighting, HVAC, motors, and controls within Frontier Energy's Minnesota service area. Key Responsibilities Conduct in-person, virtual, and phone-based outreach, including cold calls, to engage new and existing program participants such as building owners, facility managers, and contractors,. Build and maintain strong, enduring relationships with a portfolio of customers, trade allies, and contractors, to drive ongoing project flow and sustained engagement with Frontier Energy's programs. Use technical knowledge of building systems (lighting, HVAC, motors, and controls) to support customer pursuit of energy conservation opportunities. Proactively schedule and perform site visits to pursue customer engagement activities including presentations, meetings, and audit and project support. Serve as a trusted advisor, helping participants understand energy efficiency benefits, navigate program requirements, and maximize available incentives. Deliver persuasive yet genuine communication that influences participation and drives measurable program impact without relying on scripted sales methods. Develop and execute strategic engagement campaigns that align with program goals and community needs. Track and report on participation metrics, outreach effectiveness, and project progress. Identify participation barriers and collaborate with program leadership to develop effective solutions. Travel regularly throughout Frontier Energy's Minnesota service area for site visits, meetings, and outreach events. Support additional activities related to energy conservation, analysis, reporting, and customer service as needed. Required Qualifications 2-3 years of experience in outreach, customer engagement, energy efficiency, HVAC, or related technical or field-based roles. Strong verbal and written communication skills, with the ability to convey complex technical information clearly and persuasively. Proven ability to initiate conversations (cold calling) and convert interest into lasting relationships that generate short-term engagement and long-term participation. Demonstrated skill in influencing stakeholders-contractors, customers, and community partners-through credibility and authenticity rather than pressure tactics. Excellent organizational and time management skills with the ability to handle multiple priorities. Proficiency in Microsoft Word , Excel , PowerPoint , and Outlook . Preferred Qualifications Knowledge of building systems and energy efficiency measures, including HVAC, lighting, motors, and controls. Experience conducting energy audits, site verifications, or rebate processing. Prior experience in community or contractor outreach within the energy efficiency or construction sectors. Familiarity with utility-sponsored energy efficiency programs and associated reporting or compliance processes. Proven success developing long-term professional relationships that result in sustained program growth. Adjustments made to better focus on activities driving projects with existing customers.
    $30k-42k yearly est. 4d ago
  • Customer Service Coordinator

    Bridgetower Media 4.4company rating

    Customer service advisor job in Minneapolis, MN

    BridgeTower Media is seeking a seeking a full-time Customer Service Coordinator in our Public Notice Department. This individual will act as a liaison for our clients seeking placement for public notices within multiple states for both print and online distribution. This is a hybrid role with 2 days in office based at 520 Nicollet Mall, Suite 305,Minneapolis MN 55401. Duties + Responsibilities: Assist clients with all legal ad placement needs including deadlines, ad submission, proofreading, confirming publication, cancellations, affidavits, and invoices. Manage detailed and sometimes repetitive tasks with urgency and accuracy; ensure completeness and correctness. Work independently with minimal supervision. Provide additional administrative and sales support, including invoicing, tracking, report building/sharing, event support and other duties as business needs arise. Skills + Requirements: Proven track record of inbound and outbound customer-centric support 1-3 years in general office/data entry, customer service, call center, or account management. Strong relationship-building skills, especially via remote channels. Exceptional attention to detail with strong organizational and follow-up skills. Able to manage multiple priorities within a fast-paced, deadline-driven environment. Excellent written and verbal communication; articulate and professional with clients and internal teams. Independent self-starter who can also work collaboratively. Solid knowledge of MS Office and basic office equipment. Strong typing skills (80 WPM minimum). Reliable home internet connection with minimum 50mbps up/10mbps down. What does BridgeTower Media offer? A competitive benefits package that includes health, vision, dental, life, short- and long-term disability coverages Free 24-hour TeleMedicine and TeleCounseling Services Unlimited PTO Tuition Assistance Program Weekly Pay 401K with a company match Summer weekend jumpstart hours-off at 2PM on Fridays Growth opportunities to build your career. Who is BridgeTower Media? BridgeTower Media is one of the country's leading business-to-business media companies with 44 print and digital publications in more than 20 U.S. markets. BridgeTower Media empowers communities with insights and connections to ignite growth in the business, legal, and construction industries. Through a collection of authoritative media properties and publications across the United States, we have deep relationships in the communities we serve, enabling us to provide unparalleled access to industry leaders and expert information. BridgeTower Media and all subsidiaries are Equal Opportunity Employers and value diversity in our workplace.
    $30k-36k yearly est. 6d ago
  • Customer Service Representative

    Classic Collision 4.2company rating

    Customer service advisor job in Minneapolis, MN

    Earning Potential of $18 - $23 hourly Classic Collision is now hiring a Customer Service Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. Please come and join our team! Why Choose Classic Collision? Paid Weekly Continuous Training Supportive Team Culture Company match 401K Medical/Dental/Vision Paid Time Off - 6 Paid Holiday Rewarding Work Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience. Responsibilities Explain and educate customers on repair process on a high level, including insurance claim information and processes. Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes. Coordinate Rental Car /Tow companies to provide one-stop service to all customers. Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate. May assist in customer communication throughout the repair process. Monitor DRP assignments, estimate/repair appointments and capture rates of assignments. Follow up on all DRP assignments present and past to maintain sales for the center. Maintain DRP logbooks and Enterprise ARMS daily. Secure proper payments Assist with reconciling invoices to payables report daily and monthly (as applicable) Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area. Perform other administrative tasks and duties as required to successfully meet the needs of the business. Other duties as assigned. Qualifications Must be at least 18 years of age. Previous experience in customer service, sales, or other related fields is preferred. Must have a valid driver's license and be eligible for coverage under company insurance policy. Effective communication (written and verbal) and interpersonal skills are required. Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment. Behaviors/Competencies Integrity-Respect and accountability at every level and every interaction Customer Service-Provide the highest level of customer service while building customer satisfaction and retention Innovation-Develops and displays innovative approaches and ideas to our business Teamwork-Contributes to building a positive team spirit and supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Classic Collision is an Equal Opportunity Employer: As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail or call ************* . This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position.
    $18-23 hourly 6d ago
  • Customer Service Representative - Woodbury (Part Time)

    Cortrust Bank 4.4company rating

    Customer service advisor job in Saint Paul Park, MN

    CORTRUST BANK The mission of this bank is to profitably deliver high quality customer service that meets the financial needs of our community, its businesses, and its citizens. No line of financial services is beyond our charter. CorTrust Bank is seeking part-time Customer Service Representative in our Woodbury community! It's more than just a job! When you join one of the region's leading community banks, you can expect a family atmosphere committed to building outstanding teams. We believe in the overall well-being of our employees and work hard to provide the best opportunities for growth. We're proud to offer a competitive compensation package that includes paid time off, service awards, and community service opportunities. Summary: The Customer Service Representative directly supports our customers and front-line operations by engaging with customers, processing teller transactions, and performing administrative duties. This position will be ideal for college or high school students, or anyone looking to work less than 20 hours per week. Key areas of responsibility: Customer service: Communicate professionally and courteously with internal and external clients and adhere to phone etiquette policies. Respond to general inquiries and utilize knowledge of bank areas to properly direct calls and inquiries. Ask questions to recognize client needs, recommend products and services, and make referrals to our business partners when possible. Teller transactions & cash handling: Accurately complete general teller transactions such as cash and check deposits, check cashing, credit payments, withdrawals, and more. Demonstrate accurate cash handling and reporting, including balancing drawers and ATMs, filing Currency Transaction Reports (CTRs), and monitoring cash levels. Administrative & compliance: Adhere to all CorTrust policies and handbooks, complete required security and regulatory training, and maintain customer privacy and confidentiality. Process reports, run proof work, and complete general ledger maintenance and reconciliation. Other duties as assigned. Key competencies: The ideal candidate for Customer Service Representative possesses a combination of education and experience to be able to perform the primary duties of this position with little supervision, managing multiple projects simultaneously. They adapt easily to system, process, product, and service changes, and are able to reason, problem solve and think critically. They must demonstrate a high level of integrity, personal diplomacy, and respect. Knowledge of Federal banking regulations and industry workflow is a plus but isn't required. Must be able and willing to abide by all Bank policies, procedures, and Federal banking regulations. CorTrust is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $34k-39k yearly est. 6d ago
  • eCommerce Customer Experience Specialist

    Curio Brands 3.7company rating

    Customer service advisor job in Minneapolis, MN

    About the Role At CURiO Brands, we create beautifully designed products and experiences that bring joy, comfort, and connection to everyday life. The eCommerce Customer Experience Specialist supports the Customer Experience (CX) team in overseeing the full customer journey for Thymes, Capri Blue, and Otherland. This role is for a Gorgias and Shopify power-user who can optimize our CX tech stack while delivering exceptional, hands-on customer service that reflects our brands' warmth, artistry, and attention to detail. You will be an essential part of shaping a premium journey that builds lasting relationships and drives customer loyalty. ***This role is for candidates that reside in CT, FL, GA, IL, KY, MA, MN, MS, NY, OH, TX, WI*** What You'll Do System Optimization & Operational Excellence Gorgias Mastery: Manage daily ticket operations and take full ownership of optimizing inbox structure, tagging, rules, and macros to maximize efficiency. AI & Automation Implementation: Lead the testing and implementation of Gorgias automation flows and AI-assisted replies to reduce manual tasks while strictly preserving a human, brand-appropriate touch. Shopify & Workflow Integration: Partner with Fulfillment and Operations to streamline workflows for shipping, gifting, returns, and replacements using the Shopify ecosystem. Data & Analytics: Utilize Gorgias and Business Intelligence (BI) tools to track KPIs like CSAT, NPS, and resolution time, translating these insights into recommendations for site UX and packaging improvements. Deliver Premium, Personalized Service & Support Concierge-Style Support: Provide high-end service through email, chat, and phone, including personalized gifting guidance and fragrance recommendations. End-to-End Resolution: Accurately and efficiently resolve customer inquiries, managing every case from initial contact through final resolution. Brand Storytelling: Maintain a consistent tone across all communications, ensuring every interaction aligns with the unique brand voice of Thymes, Capri Blue, and Otherland. Service Standards: Help implement service playbooks, quality assurance (QA) standards, and escalation protocols to maintain excellence. Customer Delight: Assist in executing "surprise-and-delight" moments, loyalty gestures, and personalized post-purchase touchpoints. As a Curio Team Member You exemplify CURiO Cornerstones and strive for personal leadership in your role. You collaborate across teams and maintain a positive, respectful, and cooperative workplace environment. You take ownership of your professional development by seeking learning opportunities and staying current in your field. You manage your time effectively and work with others to contribute to team and company goals. You maintain and protect company proprietary information. You follow all safety guidelines, report concerns promptly, and maintain a clean, safe, and organized workspace. You understand that success in your role could include occasional extended work hours as necessary to meet seasonal deadlines and that periodically, you may be asked to perform other duties not included in your role description. What You'll Bring Deep Technical Experience: 3+ years of hands-on experience in eCommerce support, with demonstrated expertise in Gorgias and Shopify. Automation Proficiency: Proven ability to build and optimize helpdesk automation, tagging architecture, and AI-driven responses. Communication & Empathy: Strong verbal and written communication skills with a highly empathetic and organized approach to problem-solving. Analytical Mindset: A clear understanding of customer experience KPIs and how to use data to uncover root causes of issues. Additional Information Travel Requirement: up to 5% Work Environment: General office or home office environment Physical Requirements: Occasionally required to lift and/or move items weighing 10 - 15 pounds. When in a facility, occasional exposure to dusty and fragrant conditions Health & Welfare Benefits Eligibility begins on the first day of the month following 30 days of employment unless noted otherwise: Medical, Dental, Disability Insurance (cost shared) Life/ AD&D Insurance (employer paid) Additional voluntary benefit offerings (employee paid): Vision, Accident, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Voluntary Term Life Insurance, AD&D 401(k) - After 6 months of employment on next quarterly entry date Equal Opportunity Employer Curio is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive environment for all employees.
    $31k-37k yearly est. 3d ago
  • Customer Service Representative

    Company1461

    Customer service advisor job in Saint Paul, MN

    Sterling Specialty Pharmacy is part of Astrup Companies, an innovative, growing, family-owned business located in Mendota Heights, MN. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Specialty Pharmacy, you can expect to be treated with care and respect. We have a state of the art facility that was built in 2017 and are looking to continue to grow our strong team as our business grows! This position would be a Monday - Friday position with competitive wages. Hours of operation are 7:30 am - 5:30 pm We offer Full health benefits, a 401(k) program with a company match and a Profit Sharing bonus program. This is a closed door pharmacy with no direct patient contact. We are a rapidly growing business with many opportunities for professional growth and advancement! To learn more about Astrup Companies, go to this link: **************************** Qualifications: Required Education/Training/Professional Experience: High School Diploma or equivalent G.E.D required Position Summary: The Customer Service Representative provides customer service and a resourceful point of contact to patients and providers by scheduling deliveries. This includes setting up delivery methods, discussing the delivery schedule and refill procedures for the next delivery. Core Competencies & Responsibilities: Provide customer service to the internal and external customer by making and receiving inbound and outbound calls for delivery of medications Comply with HIPAA standards for inbound and outbound calls Review all notes prior to delivery confirmation; communicating with patient and caregiver, and/or physician office, insurance investigation, and patient responsibility. Confirm form of payment information (credit card, debit card, etc.) Charge credit card/debit card as needed for all Major Medical and Self Pay patients Schedule deliveries of medication in a timely manner to ensure compliance with patient's treatment Document in the appropriate system all needed information, indicating correct ship date and delivery address Review information for accuracy: addresses, medication shipping, authorization on file, and collection of patient co-pay Notify clinical staff with any patient side effects and/or requests from the patient and caregiver Provide status updates to physician office when appropriate Track packages with delivery service tools to ensure the patient receives medication in a timely manner and stability is intact. Solve issues that arise in a timely manner, documenting all relevant information on the patient's record. Serve as a liaison between other departments within the company and the patients Participate in quality program initiatives and improvement activities Comply with all regulatory requirements, including HIPAA/HITECH Communicate effectively, in person, over the phone, and in writing Maintain a flexible schedule that may include early morning, evening and weekend hours Manage large work volumes without loss of focus and with a high degree of accuracy Complete multiple daily work assignments and stay on schedule with all duties and responsibilities Be dependable in attendance and motivated to demonstrate persistence and overcome obstacles Performance Requirements: Possess a thorough knowledge of organizational policies, procedures, and systems Comply to all Astrup Companies policy and procedures Create a culture of positivity and excitement within the workplace Develop constructive and cooperative working relationships with other team members. Care. Respect their time, work and talents. Be able to multitask Be focused and disciplined Possess excellent organizational skills, with attention to detail and accuracy Be self-motivated and able to work well on an independent basis Display strong customer service skills Innovate - Think outside-the-box. Bring original ideas to the team/organization Embrace our Guiding Principles. Use them to guide decision making. Go Beyond! Physical Requirements & Work Demands: Frequent immobility and/or sitting required for extended periods of time. Some bending and stooping required. Requires manual dexterity to operate keyboard, calculator, photocopy machine, and other office equipment. The ability to work 40 hours or more per week The ability to maintain a flexible schedule when need arises Working Environment: Normal office environment
    $31k-40k yearly est. 6d ago
  • Customer Service Representative - Edina Liquor

    City of Edina, Mn 3.8company rating

    Customer service advisor job in Minneapolis, MN

    Salary: $18.84 - $20.89 Hourly Job Type: Flexible Part-Time Department: Parks & Recreation- Enterprise Facilities Division: Edina Liquor The position of year-round part-time liquor store Customer Service Representative at the various Edina Liquor store locations requires you to run a point of sale (POS) register, provide prompt and courteous customer service, assist in keeping store clean and assist management as needed. Must be able to interact with customers in a professional, courteous and helpful manner. This position also assists with delivery & sales support. When assistance is necessary, this position provides support running an e-commerce point of sale (POS) system, monitoring, receiving, and processing online customer orders, answering questions over the phone, & delivering orders throughout the City of Edina. This is a part-time position that may work a flexible schedule 12 - 20 hours per week. This schedule may include days, nights, weekends and holidays. (Average minimum six weekend shifts per month (Friday - Sunday). PTO - Employee earns one hour of sick and safe time for every 30 hours worked. Essential Functions Provides superior customer service to all customers who walk through our liquor operations Greets customers in a professional, courteous and friendly manner; Provides superior customer service to every customer; Answer phones promptly, directs calls and takes phone messages; Utilizes the point of sale system for every transaction; Ability to handle and manage cash; Performs retail and customer service activities as needed; Assists with day-to-day operations of the liquor stores, including, stocking shelves on the sales floor and filling product in the beer cooler, and displaying of merchandise; Assists with in-store displays and signage; Supports maintaining overall appearance of the store; Offers product recommendations; Aids with carry outs; Completes general janitorial duties as assigned; Develop and maintain professional relationships with all levels of staff; Organizes and maintains stock rooms and overstock products Assists with incoming deliveries; Assist with deliveries of a wide variety of items to different addresses and through different routes; Assist with answering phone inquiries regarding online ordering and delivery; Assist with loading, unloading, preparing, inspecting, and operating a delivery vehicle; Assist with utilizing the e-commerce point of sale system; Performs other duties as assigned; Qualifications Minimum Qualifications: Candidates must have high school diploma or GED. Be at least 18 years of age. Prior retail liquor or at least two years of general retail experience preferred. Supplemental Information Physical Requirements: Work in the store requires frequent bending and long periods of standing or walking. Incumbents must be able to regularly lift 50- 80 pounds with reasonably accommodations. Working Conditions: The position is performed primarily indoors within temperature-controlled environment. Some requirements in this job description may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. All requirements are subject to modification to reasonably accommodate individuals with disabilities. Requirements are representative of minimum levels of knowledge, skills, and experience required. To perform this job successfully, the worker must possess the abilities and aptitudes to perform each duty proficiently. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. The City retains the discretion to add duties or change the duties of this job at any time. ESST Paid Leave Time
    $18.8-20.9 hourly 3d ago
  • Customer Service Representative

    Copart, Inc. 4.8company rating

    Customer service advisor job in Minneapolis, MN

    The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer ser Customer Service, Customer Service Representative, Representative, CSR, Retail, Automotive
    $32k-36k yearly est. 5d ago
  • Property & Casualty Insurance Customer Service Representative

    Farmers Union Agency 4.6company rating

    Customer service advisor job in Saint Paul, MN

    We're hiring for a Property & Casualty Insurance Customer Service Representative to support our clients with auto, home, and other insurance needs. This position offers a mix of in-office collaboration and remote flexibility after training. Prior insurance experience preferred, but not required. We value strong customer service skills, attention to detail, and a willingness to learn. Responsibilities • Assist clients with auto, home, commercial and farm P&C insurance questions • Make policy changes, process renewals, and handle cancellations • Explain coverage, billing, and policy documents in a clear, friendly way • Issue ID cards, certificates of insurance, and other policy requests • Work with insurance carriers to resolve client needs • Keep client information accurate and up to date • Spot opportunities to help clients with additional coverage and refer them to licensed producers • Deliver excellent customer service by phone and email • Assist the Licensed Agent/Producer in operating and growing their business. Qualifications • Customer service, administrative, retail, hospitality, banking, mortgage, or call-center experience • Strong communication and organization skills • Comfort using computers and learning new systems • Ability to manage multiple tasks and stay detail-focused • Active Property & Casualty license or able to obtain within 60 days. What We Offer • Health, dental, vision, life, and LTD insurance • 401(k) with employer match • Bonus based on performance • Flexible Schedule • Paid time off and holidays • Supportive, collaborative work environment • Opportunities for growth, training, and leadership in shaping agency operations
    $31k-39k yearly est. 1d ago
  • Customer Service Representative

    Classic Collision 4.2company rating

    Customer service advisor job in Minneapolis, MN

    Classic Collision is now hiring a Customer Service Representative for our location. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. We look forward to you joining our team! Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience. Responsibilities Ensures that every customer is greeted and welcomed promptly, professionally and in a welcoming and friendly manner via phone or in-person Explain and educate customers on repair process on a high level, including insurance claim information and processes. Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes Coordinate Rental Car /Tow companies to provide one-stop service to all customers Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate May assist in customer communication throughout the repair process Monitor DRP assignments, estimate/repair appointments and capture rates of assignments Follow up on all DRP assignments present and past to maintain sales for the center Maintain DRP logbooks and Enterprise ARMS daily Secure proper payments Assist with reconciling invoices to payables report daily and monthly (as applicable) Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area Perform other administrative tasks and duties as required to successfully meet the needs of the business Other duties as assigned Qualifications Must be at least 18 years of age Previous experience in customer service, sales, or other related fields is preferred. Must have a valid driver's license and be eligible for coverage under company insurance policy Effective communication (written and verbal) and interpersonal skills are required. Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment Behaviors/Competencies: Integrity-Respect and accountability at every level and every interaction Customer Service-Provide the highest level of customer service while building customer satisfaction and retention Innovation-Develops and displays innovative approaches and ideas to our business Teamwork-Contributes to building a positive team spirit and supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned is required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential function. Classic Collision is an Equal Opportunity Employer: As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individual with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail *******************************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position.
    $30k-38k yearly est. 6d ago
  • Customer Service Representative - State Farm Agent Team Member

    Chris Ahles-State Farm Agent

    Customer service advisor job in Saint Paul, MN

    Benefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Signing bonus Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Chris Ahles - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $31k-40k yearly est. 6d ago
  • Customer Service Representative - State Farm Agent Team Member

    Amy Wakem-State Farm Agent

    Customer service advisor job in Saint Paul, MN

    Benefits: Hourly Plus Commission Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $31k-40k yearly est. 6d ago
  • Customer Service Representative - State Farm Agent Team Member

    Chad Babcock-State Farm Agent

    Customer service advisor job in Saint Paul, MN

    Benefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Chad Babcock - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $31k-40k yearly est. 6d ago

Learn more about customer service advisor jobs

How much does a customer service advisor earn in Apple Valley, MN?

The average customer service advisor in Apple Valley, MN earns between $28,000 and $41,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.

Average customer service advisor salary in Apple Valley, MN

$34,000
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