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CUSTOMER SERVICE COORDINATOR 1 2026 - 02972
City of Fayetteville, Ar 3.7
Customer service advisor job in Fayetteville, AR
The City of Fayetteville is committed to attracting, engaging and rewarding a multi-generational workforce. By offering a total rewards package including competitive compensation and benefits plans and a purposeful work life, the City is an employer of choice focused on serving our community.
Provide good customerservice to both internal and external customers, maintain positive and effective working relationships with other city employees (especially members of their own team), and have regular and reliable attendance that is non-disruptive.
Maintain an up-to-date and comprehensive understanding of the City's Code of Ordinances that apply to the Division's operations.
Have a thorough understanding of the billing process and communicate this information effectively to customers.
Effectively present information and respond to questions from internal and external customers and the general public, in person, over the telephone, and by email. Responses may require gathering utility benchmark or historical usage data and cost information; then providing the information in a user-friendly format such as a chart or spreadsheet.
Maintain a current knowledge of City divisions and the services they provide in order to respond to citizen inquiries.
Process impact fees and set up new utility accounts. Review residential and commercial permit files to determine construction percentage of completion and workflow status for a property.
Use utility maps to respond to requests for location of properties, water meters, and utility lines.
Exhibit excellent customerservice while assisting customers to set up new service, transfer service to new addresses, or disconnect service. This process includes researching bad debt accounts, setting sewer averages, setting payment options, and assuring that all processes are completed accurately and in a timely manner.
Exercise good judgment when utilizing the position's authority and discretion to turn water service on and off.
Interview water customers who are subject to disconnect for non-payment either by telephone or in person and determine if they qualify for an extension and payment plan. Set up extensions and payment plans for qualifying customers.
Process mail which includes using a 10-key by touch, assuring the checks match the utility bill coupon, and that all utility bill coupons are scannable. Process any mailing address change requests on the coupons.
Perform financial transactions which include receipting in monies from various sources, entering and processing cash, checks, and credit cards and balancing a cash drawer on a daily basis.
Adhere to the Federal Red Flag guidelines and maintain strict confidentiality of customer information.
Research and resolve difficult customer problems and complaints.
Work with bad debt collections, including performing skip tracing, obtaining forwarding addresses and contacting prior customers regarding collections.
Assist with training of new customerservice coordinators.
Run, review, and interpret complex utility account reports to answer customer questions or respond to customer requests.
Answer call center phone and forward to appropriate department.
Perform filing function in an accurate manner.
Other duties as assigned.
Secondary duties as assigned.
High School Diploma or GED and two years of related customerservice and/or cashier experience.
Must successfully pass criminal background check, including but not limited to convictions, guilty pleas, or no contest pleas to violent offenses, theft offenses and any offense under A.C.A. § 21-15-103 or A.C.A. § 21-15-111.
Have a basic understanding of cash handling principles.
Effectively communicate with others orally and in writing.
Ability to understand and explain City services, guidelines, and procedures.
Requires the use of tact, initiative and independent judgment in dealing with difficult citizen complaints, or requests for assistance, information or services to the public.
Must be able to work effectively in an environment that has regular interruptions and numerous phone calls from citizens.
Bilingual (English and Spanish) preferred.
Must be able to use mathematics involving addition, subtraction, multiplication, division, and/or calculating ratios, rates and percents.
Must be proficient in the use of computer and software programs such as word processing and spreadsheet applications. Must be able to effectively operate standard office equipment.
Must have the ability to learn to effectively utilize the City's utility billing software. Must have the ability to learn other software programs such as permit tracking and electronic document management systems for indexing and retrieval.
Must be able to type a minimum of 40 wpm and perform 10-key calculations at a minimum of 6000 keystrokes per hour (KPH).
Must have the ability to prioritize and multi-task.
Must be willing to forgo vacation time off for short periods during the university student migrations after the spring semester and before the fall semester.
While performing the functions of this job, the employee is regularly required to move about the office area, sit; use hands to finger, handle, or feel; reach with hands and arms; occasionally climb or balance; stoop, kneel, or crouch. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds. Must have specific vision abilities to accomplish computer and office work.
$31k-38k yearly est. 6d ago
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Customer Service Enrollment Specialist - In Office
Rauch Organization 2.9
Customer service advisor job in Fayetteville, AR
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 6d ago
(1) Customer Service Rep I
City of Bentonville 3.8
Customer service advisor job in Bentonville, AR
Safety/Security Status: None SUMMARY Performs utility account (electric, water, sewer and refuse) maintenance and research; processes all types of payments for utility service and general government; communicates with the public by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Reporting relationships, work assignments, and work schedules may be subject to change in order to meet City needs or operational requirements. Attendance at work and the ability to get along with the public, supervisors, and co-workers are essential elements of this position. Other duties may be assigned.
Participates in the provision of customerservice to approximately 30,000 combined utility customers, answering approximately 59,000 phone calls a year and the processing of approximately $129,000,000 in utility and general City payments each year.
Accepts, enters and balances payments and deposits monies.
Enters information in billing software.
Answers phone, email, and in-person inquiries about utility accounts and general City information.
Operates and uses imaging software for archiving and research.
Researches customer complaints and comments, then communicates results to the customer.
Researches customer payments and determines if a payment has been misapplied.
Set-up, transfer and terminate utility services.
Notate accounts with pertinent information.
Review accounts to ensure qualified for extensions upon customer request and grant or deny extensions based on City policy.
Prepare adjustments to utility accounts.
Communicate by radio, in person, by phone and email with staff and customers.
Operates office machines.
Works in a safe manner.
Maintains various files.
Prepare various forms.
Process returned mail.
SUPERVISORY RESPONSIBILITIES None
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
COMPUTER SKILLS Must have demonstrated skills in Microsoft Word, Excel, Outlook or other similar software and have the ability to learn and operate in a variety of software programs.
CERTIFICATES, LICENSES, REGISTRATIONS Must be able to be bonded in the State of Arkansas.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
$18k-30k yearly est. 6d ago
Route Service Representative (4 Day Workweek)
Cintas 4.4
Customer service advisor job in Springdale, AR
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products.
Our Route Service Representatives enjoy:
- Comprehensive 10-week training program
- Solid base salary and commission potential after being assigned a route
- Majority work a 4-Day workweek
- Majority work no nights or weekends
- Monthly/Quarterly performance bonuses & incentives
Key Responsibilities Include:
- You are the face of Cintas to our customers and must work to build rapport with key decision makers
- Ensure quality standards, and proactively solve customer concerns.
- Grow our existing customer base by upselling and cross-selling additional products and services
- Negotiating service agreement renewals and control inventory while working professionally and safely
- Comply with driving and vehicle regulations.
**Skills/Qualifications**
Required
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
- Have an active driver's license
- Be at least 21 years of age
- Obtain a DOT medical certification
- Provide documentation regarding their previous employment
All successful candidates will also possess:
- The ability to meet the physical requirements of the position
- A High School diploma, GED or Military Service
- The ability to demonstrate a strong customerservice orientation
- Self-motivation and the drive to work in an environment that relies on teamwork to meet goals
- A positive attitude, along with ambition, organization and service spirit
This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills.
**Benefits**
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
**Company Information**
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** SSR
**Organization:** Rental
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
\#INDHP
$27k-30k yearly est. 4d ago
Customer Enrollment Associate In Office
Everett and Associates
Customer service advisor job in Farmington, AR
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 1d ago
Customer Service Representative
Buchanan Hauling & Rigging Inc. 3.7
Customer service advisor job in Rogers, AR
CustomerService Representative - Rogers, AR
At Buchanan Hauling & Rigging, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.
At Buchanan Hauling & Rigging, our employees are our greatest asset. As a CustomerService Representative, you will play a key role in ensuring that we continue the level of service Buchanan is known for. If you're looking for a great career with a dynamic company, join us at Buchanan.
Pay, Benefits, And More.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, disability and more.
What You'll Do On a Typical Day
Provide order entry support to assigned account managers.
Ensure that all required information is entered in the order entry screen.
Audit shipments, as directed, for accuracy.
Communicate with customers as needed to obtain information.
Assist in scheduling appointments, as needed.
Qualifications:
Strong attention to detail required.
Strong customerservice skills preferred.
Minimum of 2 years' work experience preferred.
High school degree or higher preferred.
Be part of something big.
$27k-34k yearly est. 6d ago
Customer First Advocate
Goodleap 4.6
Customer service advisor job in Bentonville, AR
About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
Customer First Advocates must demonstrate a positive attitude and a strong willingness to learn and grow within the company. The position requires excellent verbal communication skills, as the primary responsibility will be assisting customers over the phone by answering questions, resolving issues, and providing support courteously and efficiently. Candidates must also have the flexibility to work varying schedules, including Saturdays, to meet the needs of our customers and team.Essential Job Duties and Responsibilities:
Answering customerservice phone calls.
Review documentation sent in via email or through Origin tool to make decisions on cases.
Willingness to do other tasks as they arise.
Required Skills, Knowledge & Abilities:
The ideal candidate will have:
Strong math and computer skills
A positive attitude
The ability to work effectively with clients at all stages of the process
The ability to calmly and professionally handle dissatisfied clients and offering thoughtful solutions.
Compensation: $15.75 - $17.75 hourly
Additional Information Regarding Job Duties and s:
Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
$15.8-17.8 hourly Auto-Apply 20d ago
Technical Service Representative
International Paper 4.5
Customer service advisor job in Fort Smith, AR
** Technical Service Representative **Background:** The Southwest Technical Service Representative position will support customers in Texas, Oklahoma, Arkansas, Louisiana and southern Mississippi as a part of the IP Ink & Plate Division, within the North American Container group. IP Ink & Plate supplies water based flexographic printing inks, printing plates and related services to corrugated packaging converters, bag manufacturers, and other flexographic printers, within International Paper and to outside customers. The ink lab provides color matching, technical service, formulation, and R&D services to our customers in order to help them produce high quality packaging products. The Technical Service Representative reports to the National Technical Service Manager.
**Pay Rate** :
$65,100 - $86,800
_Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan._
**Category/Shift** :
Salaried Full-Time
**The Job You Will Perform:**
+ The Technical Service Representative is responsible for providing technical service and assistance to our customers in the Southwest Region.
+ This position requires the tech rep to travel to customer locations for testing of new and existing inks on press, troubleshoot printing problems the customer may encounter, assist customers with controlling ink inventory, and provide technical feedback to the customer, sales representative, and the lab.
+ Color matching and other minor lab work for these customers will take place at the Blend Plant when not traveling.
+ Maintaining current customer base as well as playing an integral technical support role in acquiring new customers will be central to the job.
+ The Technical Service Representative position will be working in a fast paced, team environment, and will need to be able to handle multiple tasks and changing priorities.
+ Approximately 50% overnight travel is anticipated, but can vary greatly depending on circumstances.
**The Skills You Will Bring:**
+ 5 years minimum industry or related experience preferred.
+ Candidates will have excellent press side technical and trouble shooting skills, color matching ability, inventory control skills, be detail oriented and have strong communication skills.
+ Since heavy customer contact is required, the ability to communicate effectively and in a pleasant manner is essential.
+ Positive attitude, willingness to take on special projects, and initiative and excellent computer skills are desired.
+ Experience in a printing ink manufacturing or printing environment with press side technical skills required.
**The Benefits You Will Enjoy:**
International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.
**The Career You Will Build:**
Sales and Leadership training, promotional opportunities within a global company
**The Impact You Will Make:**
We continue to build a better future for people, the plant, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 120 years. Join our team and you'll see why our team members say they're **Proud to be IP** .
**The Culture You Will Experience:**
International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. You will learn Safety Leadership Principles and have the opportunity to opt into Employee Networking Circles such as IPVets, IPride, Women in IP, and the African American ENC. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly diverse culture.
**The Company You Will Join:**
International Paper (NYSE: IP) is a leading global supplier of renewable fiber-based products. We produce corrugated packaging products that protect and promote goods, and enable worldwide commerce, and pulp for diapers, tissue and other personal care products that promote health and wellness. Headquartered in Memphis, Tenn., we employ approximately 38,000 colleagues globally. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2022 were $21.2 billion. Additional information can be found by visiting InternationalPaper.com.
**_International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law._**
**_International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact_** **_reasonable.accommodations@ipaper.com_** **_or **************._**
**Job Identification** 1082083
**Locations** Fort Smith, AR, United States
Bogalusa, LA, United States
Valliant, OK, United States
Columbus, MS, United States
Edinburg, TX, United States
$65.1k-86.8k yearly 24d ago
Customer Service Advisor - Jiffy Lube Multicare
Stonebriar Auto Services LLC
Customer service advisor job in Fayetteville, AR
Job Description
We're seeking talented candidates for full-time and part-time Guest ServiceAdvisor (also called CustomerServiceAdvisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$25k-32k yearly est. 7d ago
Part-Time Customer Service Agent
Envoy Air Inc. 4.0
Customer service advisor job in Bentonville, AR
Come and work for Envoy Air, an American Airlines Group Company, at (Northwest Arkansas National Airport) and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customerservice.
We are hiring immediately, with no experience required!
Pay rate: $15.77/hr.
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Both full-time and part-time positions available.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a CustomerService Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
#EnvoyOut
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$15.8 hourly Auto-Apply 1d ago
Transportation Customer Service Associate (Night Shift) - TCSAAT
Navitaspartners
Customer service advisor job in Fayetteville, AR
Job DescriptionJob Title: Transportation CustomerService Associate (Night Shift)
Contract Duration: 3 Months Pay Rate: $21.00/hour
Schedule:
Night Shift: 8:00 PM - 8:00 AM
Training: Monday-Friday, 8:00 PM - 8:00 AM
(may include weekend training)
Job Overview
A organization within the transportation and supply chain industry is seeking a Transportation CustomerService Associate (CSA) for a night-shift assignment. This role serves as the primary point of contact between Supply Chain operations and external customers, ensuring accurate communication, timely issue resolution, and high service levels in a fast-paced logistics environment.
Responsibilities
Act as the primary liaison between Supply Chain teams and external customers
Monitor, analyze, and respond to a high volume of inbound emails (300+ per day)
Resolve transportation, scheduling, and delivery-related issues efficiently
Utilize multiple transportation and dispatch systems, including:
TES, LME, FourKites, OTR, Retailix, Retail Link, UNFI, One Network
Maintain strong knowledge of operational policies, procedures, and systems
Understand customer organizational structures, workflows, and business needs
Identify cost-effective and operationally efficient delivery solutions
Ensure accurate, timely, and professional communication on shipment status
Collaborate with internal teams to resolve issues and improve customer satisfaction
Represent the organization professionally in all customer interactions
Qualifications
Education:
Bachelor's degree preferred, or equivalent experience in transportation or logistics
Experience:
1-3 years of experience in transportation or logistics operations
Logistics or supply chain experience required (not general customerservice)
Technical Skills:
Proficiency in Microsoft Office (Outlook, Excel, Word)
Ability to manage high-volume email and system-based workflows
Communication & Soft Skills:
Strong written and verbal communication skills
Effective problem-solving, negotiation, and conflict-resolution abilities
Ability to multitask and work under pressure in a fast-paced environment
Strong organizational and time-management skills
Positive, professional attitude
For more details reach at ********************* or Call / Text at ************.
About Navitas Healthcare, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
$21 hourly Easy Apply 7d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service advisor job in Fort Smith, AR
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerServiceAdvisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerServiceAdvisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$26k-31k yearly est. 8d ago
Customer Quality Representative 2nd Shift - Fort Smith, AR
Hytrol 4.1
Customer service advisor job in Fort Smith, AR
Conduct quality audit throughout manufacturing process and ensure the product is built per specification and standards and is fit for use. Responsibilities Conduct quality audit throughout manufacturing process and ensure the product is built per specification and standards and is fit for use.
Inspection of manufactured parts.
Inspection of manufactured parts running.
Reviewing all printed orders.
Researching customer complaints.
Reading drawings and blueprints.
Assist Ad-Hoc teams.
Conduct field trip to assist customer.
Frequent and variable lifting, pulling, pushing, and carrying of up to 50 pounds
Perform other duties deemed necessary by management.
Qualifications
6 months to 1 year of related experience and/or training is ideal
Basic math proficiency to read instructions, operate machinery properly, and record data
Ability to read a tape measure
Education
High School Diploma or GED required
Job DescriptionAGM TOOLS is an expansion company has been growing in 14 years and AGM is dedicated to distribute tools to fabricate countertops for example for kitchen, for bathrooms, for tables, etc. We have more than 14 years in the market and we already have12 locations (Texas 6 locations, North Caroline 2 locations, South Florida 2 locations, Arkansas and Oklahoma).
AGM TOOLS is looking People honest, responsible, multitask, ambitious, and enjoy sales
Responsibilities:
-Attending Customers
-Make phone calls and answer calls
-Look new Customers
-Run credit cards by phone and in person
-Cashier has to be complete every day
-Ask for change to accounting department
-Give a great service
-Maintain store clean and organize
-Restock the Store
-Sale and promote all products with each customer
-Support inventory with counts
Company offers;
Training learning all the tools, prices and the use.
After a month Base Salary$37k+ Commission
Vacations
Sick days
Holidays
Great environment
Professional growing
$37k yearly 20d ago
Experienced Veterinary Customer Service Representative
Alliance Animal Health 4.3
Customer service advisor job in Springdale, AR
The Animal Emergency and Specialty Center of NWA is a well-established and growing emergency and critical care practice. We are the only after-hour facility in the Northwest Arkansas area and the only 24-hour ER in Arkansas at the moment. Our brand new, state-of-the-art facility is fully equipped with digital radiography, large touch screen monitors in all client rooms, Ultrasound, Idexx laboratories in-house, and a ForceTriad electrosurgical system. We also have CT and MRI capability in-house through referral. Just as important, we have a friendly, highly skilled, motivated, and fun-loving staff. We are very flexible with scheduling and are willing to work around requests, within reason. Our practice is remarkably busy, so it is important for our staff to be able to handle high-stress situations, multitask well, and have good communication skills. Our technicians and assistants are highly utilized at the top of their skill sets and are constantly learning new techniques. We want our staff to be hands-on!
Northwest Arkansas is home to Crystal Bridges-a world-class art museum, the state's largest live-music amphitheater, and a multitude of distinctive historic downtowns. It is also home to four state parks, making it a prime destination for hiking, biking, and anything outdoors.
To learn more about us click here.
Job Description
Are you a customerservice pro with a passion for helping people and their pets? Join our fast-paced animal emergency team as a Client Service Representative (CSR), where exceptional service meets compassionate care. We are currently hiring for night time and late swing positions.
Why You'll Love It Here
At our clinic, our CSRs are the heartbeat of client and patient interactions. We pride ourselves on providing top-tier customerservice, ensuring every client feels supported during stressful moments.
What You'll Do
* Be a calming presence: Stay level-headed and professional in emergency situations while providing support and solutions for emotional clients.
* Master the art of de-escalation: Use empathy and communication skills to address and resolve concerns.
* Teamwork is key: Collaborate with veterinary staff and fellow CSRs to maintain smooth operations and outstanding client care.
* Stay sharp and grow: Participate in monthly training sessions and complete continuing education hours annually.
What We're Looking For
* Customer-focused: You have a knack for connecting with people and delivering memorable service.
* Cool under pressure: You excel in high-stress environments and think on your feet.
* A team player: You thrive in a collaborative environment and are always ready to lend a helping hand.
* Eager to learn: You're excited about continuous learning and professional development opportunities.
Opportunities for Growth
We value career advancement! Leadership positions are available for motivated team members looking to grow within our clinic.
Benefits of Joining Us
* Competitive pay
* Ongoing education and training opportunities
* A supportive, team-oriented work environment
* The chance to make a real difference in the lives of pets and their people
If you're ready to bring your customerservice expertise to a fulfilling role in veterinary care, apply today!
Qualifications
We're looking for:
* Currently hiring for all shifts- day, swing, and overnight shifts available.
* Experienced Receptionist with a minimum of 1-year veterinary experience preferred.
* Compassionate and calm team-player.
* The ability to multi-task.
* Strong communication and customerservice skills.
* Highly organized and possess computer skills.
* Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
We offer our staff:
* Competitive wages
* 3 day work weeks and flexible scheduling - we ACTUALLY STRIVE for Work-Life Balance, ask me how we make this work!
* Paid sick leave for full and part-time employees
* 2 weeks of maternity/paternity leave
* Full vision/health/dental, 401k, and health savings plans
* CE allowance for licensed and unlicensed employees
* Paid Professional Dues if licensed
* Quarterly Bonuses / Christmas Bonuses when eligible
* Scrub allowance
* Employee Assistance Program
* Paid Bereavement Program
* Tuition Assistance Program
* PTO for full and part-time employees that is available to use after 90 days
* Free vaccines for staff pets and excellent discounts on products and services
* A fun environment that promotes teamwork, leadership skills, and training
* We are caffeine addicts, so we do frequent runs to all the best coffee shops!
* We have the best snacks - in fact, we are in the running for the largest snack cabinet out there!
* 2 dollar shift differential for night shift.
Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
* Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: **********************************************************
$25k-32k yearly est. 2d ago
Hyundai Bentonville Service Advisor
Crain Automotive 4.3
Customer service advisor job in Bentonville, AR
Job Description: ServiceAdvisor Location:
Crain Hyundai of Bentonville
3000 SE Moberly Ln
Bentonville, AR, 72712
Skills:
Hospitality
Customerservice
Follow-up
Communication
Multi-tasking capabilities
Job Responsibilities:
The ServiceAdvisor will be responsible for providing excellent customerservice in a fast-paced, high volume environment. Duties include:
Greeting customers and assessing their service needs
Communicating with customers to explain service recommendations
Following up with customers to ensure satisfaction
Coordinating service appointments and managing work flow
Providing hospitality to customers while they wait for service
Qualifications:
The ideal candidate for this position will have strong communication skills, a customerservice mindset, and the ability to thrive in a fast-paced environment. Previous experience in a serviceadvisor role is preferred.
$69k-99k yearly est. 60d+ ago
Customer Service Representative
Carroll Electric Cooperative Corporation 3.3
Customer service advisor job in Berryville, AR
To provide a wide range of customerservice to the members of the Cooperative. To represent the Cooperative in a professional manner while many times serving as the "face" of the Cooperative.
RELATIONSHIPS
Reporting structure varies by office location[1]
Directs none, except personnel who may be assigned from time to time
Cooperates or coordinates with all persons both within and outside the cooperative as deemed necessary to carry out the responsibilities of the position.
SPECIFICATIONS AND RESPONSIBILITIES
At least two years of clerical, administrative, and/or customerservice experience is preferred. Other experience and attributes may be considered in lieu of this.
Written and verbal bi-lingual (Spanish and English) skills are valuable.
Requires ability and willingness to effectively speak on the phone or in-person and perform other work simultaneously.
Requires ability and willingness to effectively respond to upset members.
Requires ability and willingness to work in an administrative environment, typically sitting at a desk and operating typical office equipment. Requires ability and willingness to lift/manipulate light loads frequently and assist with medium loads occasionally.
Exercises highest degree of confidentiality regarding all Cooperative, member, and employee information.
Requires ability to effectively operate two-way radio systems, computers and other mobile devices and their associated software and applications.
Requires accurate and quick keyboarding and 10-key skills.
Requires ability and willingness to maintain a neat workspace and accurately maintain various physical and electronic files and records.
Requires ability and willingness to work in a constant state of alertness and focus.
Via telephone, email, in-person, and drive-through window, assists members with a wide range of inquiries and needs.
Processes and distributes incoming mail.
Receives and accurately records payments.
Prepares and maintains various reports.
Receives and directs emergency calls.
Accepts applications for membership and electric services.
Processes various connect, reconnect, and disconnect service orders.
Explains requirements, rules, regulations, and applicable policies.
Attends and participates in various meetings and training.
A valid driver's license is required, along with the availability and willingness to travel to work in district offices as needed.
Performs other duties as requested or required by the position.
[1] Berryville - CustomerService Manager; Bentonville - Manager, Customer Support; Huntsville & Jasper - District Vice President
Carroll Electric is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their status in any category protected by applicable law.
$27k-32k yearly est. 4d ago
Customer Service Associate
CK Hutchison Holdings Limited
Customer service advisor job in Fort Smith, AR
Share: share to e-mail Job Title: CustomerService Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our CustomerService Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time CustomerService Associates.
What you can expect:
* The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
* To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
* An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
* Bundled health plans such as medical, Rx, dental and vision
* Company-paid life insurance for extra protection and peace of mind
* Programs to stop smoking, diabetes management coaching, and on demand care options.
* A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
* Paid time off from work for leisure or other hobbies.
* A range of mental health services to assist you in managing daily life.
Savers is an E-Verify employer
7751 Rogers Avenue, Fort Smith, AR 72903
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$24k-32k yearly est. 12d ago
Customer Service Associate
Party Emporium
Customer service advisor job in Fort Smith, AR
When forwarding your resume, please include your favorite COLOR! :) CustomerService Associate Description: Understands and is totally sales and service focused on the customer. The customer is our priority! Acknowledges all guests through a greeting, smile or eye contact regardless of the task at hand.
Demonstrates knowledge of store products and uses this knowledge to build sales.
Practices suggestive selling, offering every guest related items in order to build multiple sales.
Maintains the highest standards of integrity, quality and timeliness in all of our business practices.
Assists in merchandising the store following the Supervisor's instructions.
Maintains store merchandising and operational standards.
Follows all Company policies and procedures.
Must display attention for details.
$24k-32k yearly est. Auto-Apply 60d+ ago
Customer Service Associate
Savers | Value Village
Customer service advisor job in Fort Smith, AR
Job Title: CustomerService Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our CustomerService Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time CustomerService Associates.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
+ Bundled health plans such as medical, Rx, dental and vision
+ Company-paid life insurance for extra protection and peace of mind
+ Programs to stop smoking, diabetes management coaching, and on demand care options.
+ A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
+ Paid time off from work for leisure or other hobbies.
+ A range of mental health services to assist you in managing daily life.
Savers is an E-Verify employer
7751 Rogers Avenue, Fort Smith, AR 72903
How much does a customer service advisor earn in Fayetteville, AR?
The average customer service advisor in Fayetteville, AR earns between $22,000 and $36,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.
Average customer service advisor salary in Fayetteville, AR
$28,000
What are the biggest employers of Customer Service Advisors in Fayetteville, AR?
The biggest employers of Customer Service Advisors in Fayetteville, AR are: