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Customer service advisor jobs in Fayetteville, AR

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  • Banking Customer Service Rep - $17/hr. + Paid Training!

    Foundever

    Customer service advisor job in Fort Smith, AR

    Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 4600 Towson Ave #275, Fort Smith, AR 72901. Please note that candidates must reside within commuting distance to our office. About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Job Overview As a Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within. Why You Should Join Us Competitive Pay: Starting at $17/hour, with paid training at $15/hour. Work Schedule: Minimum 40 hours per week, with weekend availability as needed. Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts. Growth Opportunities: Clear pathways for career advancement within the company. What We're Looking For Location: Must reside in Fort Smith, AR, or within commuting distance Age Requirement: Must be at least 18 years old Education: High school diploma or GED equivalent is required Experience: Preferred 6 months to 1 year of relevant work experience Availability: Must have flexible availability during operating hours Customer Service Skills: A professional attitude and aptitude for customer service are essential Key Skills Tech-Savvy: Proficient in navigating system tools to search for information and answers Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently Reliability: Dependable and responsible, with a strong commitment to your role Critical Thinking: Capable of assessing situations and developing empathetic solutions Service Orientation: A personal drive to serve others with compassion and professionalism Organizational Skills: Strong organizational abilities to manage tasks effectively Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever. Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. Equal Opportunity Employment (EEO) Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Interested in Becoming Part of Our Team? Visit us at and connect with us on Facebook , LinkedIn , and Twitter .
    $17 hourly 1d ago
  • Part-Time Ramp and Customer Service Agent

    Envoy Air Inc. 4.0company rating

    Customer service advisor job in Fort Smith, AR

    Come and work for Envoy Air, an American Airlines Group Company, at Fort Smith Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $14.64/hr Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy 401(k) program upon hire (depending on the workgroup, employer contributions to your 401(k) are available after one year) which allows you to start saving for your future In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level Both full-time and part-time positions available Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet them and provide a seamless check-in and ticketing experience This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with the customers in a courteous, efficient, and friendly manner No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older High school diploma, GED, or international equivalent Ability to pass a pre-employment drug screen and background check Authorized to work in U.S. without sponsorship Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyOut We can recommend jobs specifically for you! Click here to get started.
    $14.6 hourly Auto-Apply 3d ago
  • Customer Service Advisor - Jiffy Lube Multicare

    Stonebriar Auto Services LLC

    Customer service advisor job in Centerton, AR

    Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $25k-32k yearly est. 3d ago
  • Customer Success Representative

    Zenwork

    Customer service advisor job in Fayetteville, AR

    Job Title Customer Success Rep I Company Profile Zenwork is the market-leading, award-winning provider of digital tax compliance software to 500,000+ SMBs, including 30,000 CPA firms, and large enterprises across the country. As the workforce continues to shift from full-time employees to independent contractors, businesses have been faced with increased informational tax reporting requirements at both the state and federal levels. Zenwork's Tax1099 software enables companies of all sizes to eFile 1099 tax forms and other important tax documents related to their utilization of 3rd party contractors, vendors, and suppliers. Having eFiled 20M tax forms to-date, Zenwork's SaaS platform is focused on streamlining tax compliance and regulatory reporting on behalf of its customers. Job Purpose As the primary contact for our customers, the Customer Success Representative is the voice of the company. To succeed in this role, you must be motivated and dedicated in every customer interaction. The Customer Success Representative handles incoming customer questions in a multi-channel support environment; communicating via phone, by email, or on chat. Inquiries will be input and maintained in a case management system. Additionally, there may be opportunities to contact customers via outbound communications. Job Type Full-Time, Entry Level FLSA Classification Non-Exempt, Hourly Job Duties and Responsibilities •Handles incoming customer questions in a multi-channel support environment; communicating via phone, by email, or on chat •Creates cases in a case management system to document client inquiries •Maintains daily log to show productivity and identify individual strengths and weaknesses •Participates in special projects assigned by leadership such as site testing and client support initiatives •Makes outbound calls to clients on complex issues that require additional interactions for resolution •Adapts to changes in processes and policies as determined by leadership Required Qualifications Education •High School Diploma or Equivalency Experience •Customer Support experience in a fast-paced environment Knowledge, Skills, Abilities •Exceptional Customer Success skills •Attention to detail •Committed work ethic •Demonstrates empathy •Ability to multi-task and prioritize multiple assignments •Ability to work independently while contributing to team goals •Strong verbal and written communication skills •Computer literacy, including internet applications and some Microsoft Excel •Incident interpretation and analytical skills •Ability to remain calm in a stressful situation •Maintain security of confidential information •Arrive punctually and have excellent attendance •Maintains professional environment and refrains from personal distractions while working Preferred Qualifications •College degree in communications or related field •Knowledge of tax rules Working Conditions •Onsite call center environment. •Flexible to work between 8 and 6 Monday through Friday, with occasional overtime and weekends during peak season EEOC Statement Zenwork values diversity and does not discriminate based on race, color, religion, sex, national origin, age, disability, or genetic information in our hiring practices. We are committed to providing equal employment opportunities to all applicants and employees and fostering an inclusive and respectful work environment. If you require reasonable accommodation during the application or interview process, please let us know.
    $31k-49k yearly est. Auto-Apply 60d+ ago
  • Customer Service Coordinator

    Rausch Services Group

    Customer service advisor job in Fayetteville, AR

    The Customer Service Coordinator plays a key role in ensuring smooth and accurate management of work orders for our rental properties. From coordinating vendors, communicating with tenants, and monitoring billing. This position supports both property operations and the resident experience. This role will report to the Customer Service Manager. This team member will also be the liaison between our tenants, vendors, and team members. The ideal candidate is detail-oriented, highly organized, and comfortable working with multiple systems and vendors. Duties & Responsibilities: Assist in managing the lifecycle of maintenance requests and work orders from initial submission to completion. Maintain accurate maintenance records for each property. Liaise with external vendors, service providers, and contractors for repair and maintenance services. Review and reconcile billing statements, identifying discrepancies and working with vendors to resolve issues. Provide support to Customer Service Manager, Maintenance Teams, and Residents. Develop and maintain strong relationships with vendors. Monitor maintenance trends to identify potential savings opportunities or abnormal patterns. Maintain accurate records of maintenance activities, costs, and outcomes for reporting and decision-making purposes. Requirements 1-2 years of experience in property management, maintenance, or related administrative role (preferred). Strong attention to detail with excellent record-keeping skills. Clear, professional communication with vendors, residents, and internal teams. Proficiency in MS Office (Excel, Outlook, Word); experience with property management software a plus. Ability to troubleshoot, meet deadlines, and manage multiple priorities. Physical Demands Lifting up to 20 pounds occasionally and frequently moving small objects Frequently sitting for long periods of time Walking or standing occasionally This position works mostly indoors going outdoors may be frequently required Must have manual use of hands and vision to use computer constantly Employee Benefits Medical Insurance - PPO and HDHP Options HSA - with eligible HDHP Dental and Vision Insurance 401(k) - includes company match of up to 5% Generous Paid Time Off (PTO) Paid Maternity and Paternity Leave Adoption Assistance and Leave Tuition Assistance And More!
    $28k-38k yearly est. 60d+ ago
  • Customer Service Associate

    Lancesoft 4.5company rating

    Customer service advisor job in Springdale, AR

    Customer Service Associate -3rd Shift Duration: 4+ months (Possible for extension ) Pay rate range: $20- 21/hr on w2 (All inclusive) Job Schedule: Sun-Tues/every other Saturday (8 PM -8 AM) Training will be Mon-Fri 0730-0430 for at least 3 weeks. Job Description: This is a reposting of previous Customer Service roles with an updated schedule and requirements. The Customer Service Associate CSA has primary responsibility for managing the relationship between the carrier, customer and sales groups with respect to their assigned accounts. The CSA manages this relationship by becoming intimately familiar with the customer's organization, product needs processes and procedures and partnering with the Sales team to provide the highest level of customer service to all accounts. Serves as the primary contact between Client Supply Chain and the assigned external customers. Responsible for all aspects of the relationship including analyzing incoming emails and determining a prompt resolution. Establishes and maintains positive, effective relationships with key internal contacts;utilizes several dispatch systems (TES, LME, FOUR KITES, OTR) and external scheduling systems (Retailix, Retail Link, Unfi, one network, etc) to problem solve for all business units;maintains knowledge of all internal Client policies procedures and software applications;maintains knowledge of external customers organizational structure, procedures and all other pertinent information;utilizes available resources to identify the most cost effective solution to best service the needs of Client and the customer;identifies and implements creative solutions to resolve issues which negatively impact any aspect of the delivery process, to positively represent Client, their relationship with its customers and accurate delivery of products to external customers. Education: Bachelor's degree or equivalent work experience in customer service or transportation/logistics. Experience: Customer service beyond call center required and dispatch experience in transportation/logistics is a plus. COMPUTER SKILLS: Proficient with MS Office applications required;majority of business is conducted via email up to and possibly exceeding 300 per day. COMMUNICATION SKILLS: Strong written oral and interpersonal skills;Conflict Management skills;Ability to multi-task;Positive attitude;Problem Solving skills;Negotiation skills
    $20-21 hourly 36d ago
  • Customer Experience Representative - CXR

    Paschal Air, Plumbing & Electric

    Customer service advisor job in Springdale, AR

    We are looking for an Customer Experience Representative to join our team! A career at Paschal is more than just a job. Here, we value respect, integrity, and service above all else. Paschal provides the tools you need to succeed, both in your career, and in other aspects of your own life. We are serious about maintaining our team-oriented culture centered on our Customers, our Employees, and the Company in that order - while having a lot of fun doing it! Click here for a behind the scenes look at a day in the life of a Pascal Pro at our Northwest Arkansas location. Whether you are in AR, MO, or TX you will have a team to support you. What you'll love about working for us : Competitive pay Paid Time Off your first year of employment Paid Holidays Medical, vision, dental, life, accident, and disability insurance Retirement savings with a company match Company paid life insurance Tuition/training reimbursement What you'll be doing: Handle calls and requests with a customer service-orientated approach, prioritizing the needs and experience of the customer but not afraid of Sales Utilize excellent oral and written communication skills while interacting with customers and co-workers on multi-communication platforms Process multiple-source social-media and system-based inputs for call-back, scheduling, and callouts. Efficiently engage in high-volume inbound calls using effective listening, inquiry and objection-overcoming techniques while maintaining the highest levels of courtesy and respect. Log detailed and accurate information derived from customer interactions. Customer service-orientated approach prioritizing the needs and experience of the customer but not afraid of Sales Utilize excellent oral and written communication skills interacting with customers and co-workers on multi-communication platforms Support field activities, technician scheduling and multi-department interaction. Facilitate and process warranties, parts replacements and communicate directly with customers to determine and execute appropriate resolution. Perform all other duties as assigned. Successful Candidate Must Possess the Following Qualifications: Desire to be part of a winning team. High school diploma or GED. 1+ years customer service experience. Enjoy being on the phone handling high call volumes. Desire to provide the best experience for customers by utilizing a customer-centric approach to solving issues. Exceptional verbal and written communication skills. Ability to prioritize, organize and multitask effectively. Adaptability, flexibility, and ability to deal with constant changes. Ability to collaborate and work effectively across departments/teams. Excellent time attendance. Attention to detail and meeting deadlines. Proficient in MSWord, intermediate MS Outlook, and Excel. Experience with multi-line phone systems. Paschal Heating and Air Conditioning Co., Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All employment decisions at Paschal Heating and Air Conditioning Co., Inc. are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex, national origin, disability, or any other characteristic protected by federal, state, or local laws.
    $31k-49k yearly est. Auto-Apply 7d ago
  • CUSTOMER SERVICE REP- SERVICE ADVISOR

    Subaru of Gallatin 4.8company rating

    Customer service advisor job in Bentonville, AR

    The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned. Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Handles telephone inquiries regarding appointments and work in process.
    $32k-36k yearly est. Auto-Apply 60d+ ago
  • Experienced Service Advisor

    Luther Automotive Services 4.9company rating

    Customer service advisor job in Rogers, AR

    Service Advisor Landers Toyota NWA is an winning Toyota dealership, driven by customer service and treatment. Our customers are treated like family members and as a result we have won multiple Service Excellence awards. We are looking for top notch quality team members who have a servant mentality and are driven to offer our products and service to our customers while providing a perfect experience every time. As a Toyota Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling, warranty coverage, and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are experienced in the automotive industry and with previous experience in customer service and retail sales. We use the Reynolds and Reynolds Ignite system and experience with Reynolds is a huge plus. What We Offer * Medical, Dental & Vision * 401k with Match * Paid Vacation * Growth Opportunities * Paid Training * Family Owned and Operated * Long Term Job Security * Health and Wellness * Accident & Critical Illness * HSA/Flexible Spending * Pet Insurance * Employee Discounts * State of the Art Facility * Paid Certification * Ongoing Certification * OEM Certification * Busy Shop Responsibilities * Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. * Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. * Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled * Ensures that the daily inventory of technicians' time is consistently sold to service customers. Qualifications * Organized and friendly personality * Demonstrated ability to work with others * Time management skills * Fantastic communication skills with your customers * Professional, well-groomed personal appearance. * Clean driving record * Willing to submit to a pre-employment background check Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records and verification of social security number.
    $36k-53k yearly est. 22d ago
  • Sales Representative/Customer Service/Bilingual Spanish*

    Agm Tools Inc.

    Customer service advisor job in Springdale, AR

    Job DescriptionAGM TOOLS is an expansion company has been growing in 14 years and AGM is dedicated to distribute tools to fabricate countertops for example for kitchen, for bathrooms, for tables, etc. We have more than 14 years in the market and we already have12 locations (Texas 6 locations, North Caroline 2 locations, South Florida 2 locations, Arkansas and Oklahoma). AGM TOOLS is looking People honest, responsible, multitask, ambitious, and enjoy sales Responsibilities: -Attending Customers -Make phone calls and answer calls -Look new Customers -Run credit cards by phone and in person -Cashier has to be complete every day -Ask for change to accounting department -Give a great service -Maintain store clean and organize -Restock the Store -Sale and promote all products with each customer -Support inventory with counts Company offers; Training learning all the tools, prices and the use. After a month Base Salary$37k+ Commission Vacations Sick days Holidays Great environment Professional growing
    $37k yearly 4d ago
  • Experienced Veterinary Customer Service Representative

    Alliance Animal Health 4.3company rating

    Customer service advisor job in Springdale, AR

    The Animal Emergency and Specialty Center of NWA is a well-established and growing emergency and critical care practice. We are the only after-hour facility in the Northwest Arkansas area and the only 24-hour ER in Arkansas at the moment. Our brand new, state-of-the-art facility is fully equipped with digital radiography, large touch screen monitors in all client rooms, Ultrasound, Idexx laboratories in-house, and a ForceTriad electrosurgical system. We also have CT and MRI capability in-house through referral. Just as important, we have a friendly, highly skilled, motivated, and fun-loving staff. We are very flexible with scheduling and are willing to work around requests, within reason. Our practice is remarkably busy, so it is important for our staff to be able to handle high-stress situations, multitask well, and have good communication skills. Our technicians and assistants are highly utilized at the top of their skill sets and are constantly learning new techniques. We want our staff to be hands-on! Northwest Arkansas is home to Crystal Bridges-a world-class art museum, the state's largest live-music amphitheater, and a multitude of distinctive historic downtowns. It is also home to four state parks, making it a prime destination for hiking, biking, and anything outdoors. To learn more about us click here. Job Description Are you a customer service pro with a passion for helping people and their pets? Join our fast-paced animal emergency team as a Client Service Representative (CSR), where exceptional service meets compassionate care. We are currently hiring for night time and late swing positions. Why You'll Love It Here At our clinic, our CSRs are the heartbeat of client and patient interactions. We pride ourselves on providing top-tier customer service, ensuring every client feels supported during stressful moments. What You'll Do * Be a calming presence: Stay level-headed and professional in emergency situations while providing support and solutions for emotional clients. * Master the art of de-escalation: Use empathy and communication skills to address and resolve concerns. * Teamwork is key: Collaborate with veterinary staff and fellow CSRs to maintain smooth operations and outstanding client care. * Stay sharp and grow: Participate in monthly training sessions and complete continuing education hours annually. What We're Looking For * Customer-focused: You have a knack for connecting with people and delivering memorable service. * Cool under pressure: You excel in high-stress environments and think on your feet. * A team player: You thrive in a collaborative environment and are always ready to lend a helping hand. * Eager to learn: You're excited about continuous learning and professional development opportunities. Opportunities for Growth We value career advancement! Leadership positions are available for motivated team members looking to grow within our clinic. Benefits of Joining Us * Competitive pay * Ongoing education and training opportunities * A supportive, team-oriented work environment * The chance to make a real difference in the lives of pets and their people If you're ready to bring your customer service expertise to a fulfilling role in veterinary care, apply today! Qualifications We're looking for: * Currently hiring for overnight and weekend shifts * Experienced Receptionist with a minimum of 1-year veterinary experience preferred * Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator * Highly organized and possess computer skills * Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information We offer our staff: * Competitive wages * 3 day work weeks and flexible scheduling - we ACTUALLY STRIVE for Work-Life Balance, ask me how we make this work! * Paid sick leave for full and part-time employees * 2 weeks of maternity/paternity leave * Full vision/health/dental, 401k, and health savings plans * CE allowance for licensed and unlicensed employees * Paid Professional Dues if licensed * Quarterly Bonuses / Christmas Bonuses when eligible * Scrub allowance * Employee Assistance Program * Paid Bereavement Program * Tuition Assistance Program * PTO for full and part-time employees that is available to use after 90 days * Free vaccines for staff pets and excellent discounts on products and services * A fun environment that promotes teamwork, leadership skills, and training * We are caffeine addicts, so we do frequent runs to all the best coffee shops! * We have the best snacks - in fact, we are in the running for the largest snack cabinet out there! * Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * 2 dollar shift differential for night shift. * Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: ***********************************************************
    $25k-32k yearly est. 60d+ ago
  • Customer Service Associate

    CK Hutchison Holdings Limited

    Customer service advisor job in Fort Smith, AR

    Share: share to e-mail Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. * To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. * An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: * Bundled health plans such as medical, Rx, dental and vision * Company-paid life insurance for extra protection and peace of mind * Programs to stop smoking, diabetes management coaching, and on demand care options. * A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. * Paid time off from work for leisure or other hobbies. * A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 7751 Rogers Avenue, Fort Smith, AR 72903 Share: share to e-mail
    $24k-32k yearly est. 16d ago
  • Customer Service Associate

    Party Emporium

    Customer service advisor job in Fort Smith, AR

    When forwarding your resume, please include your favorite COLOR! :) Customer Service Associate Description: Understands and is totally sales and service focused on the customer. The customer is our priority! Acknowledges all guests through a greeting, smile or eye contact regardless of the task at hand. Demonstrates knowledge of store products and uses this knowledge to build sales. Practices suggestive selling, offering every guest related items in order to build multiple sales. Maintains the highest standards of integrity, quality and timeliness in all of our business practices. Assists in merchandising the store following the Supervisor's instructions. Maintains store merchandising and operational standards. Follows all Company policies and procedures. Must display attention for details.
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • (1) Customer Service Rep I

    City of Bentonville 3.8company rating

    Customer service advisor job in Bentonville, AR

    Safety/Security Status: None SUMMARY Performs utility account (electric, water, sewer and refuse) maintenance and research; processes all types of payments for utility service and general government; communicates with the public by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Reporting relationships, work assignments, and work schedules may be subject to change in order to meet City needs or operational requirements. Attendance at work and the ability to get along with the public, supervisors, and co-workers are essential elements of this position. Other duties may be assigned. Participates in the provision of customer service to approximately 30,000 combined utility customers, answering approximately 59,000 phone calls a year and the processing of approximately $129,000,000 in utility and general City payments each year. Accepts, enters and balances payments and deposits monies. Enters information in billing software. Answers phone, email, and in-person inquiries about utility accounts and general City information. Operates and uses imaging software for archiving and research. Researches customer complaints and comments, then communicates results to the customer. Researches customer payments and determines if a payment has been misapplied. Set-up, transfer and terminate utility services. Notate accounts with pertinent information. Review accounts to ensure qualified for extensions upon customer request and grant or deny extensions based on City policy. Prepare adjustments to utility accounts. Communicate by radio, in person, by phone and email with staff and customers. Operates office machines. Works in a safe manner. Maintains various files. Prepare various forms. Process returned mail. SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Bilingual preferred. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. COMPUTER SKILLS Must have demonstrated skills in Microsoft Word, Excel, Outlook or other similar software and have the ability to learn and operate in a variety of software programs. CERTIFICATES, LICENSES, REGISTRATIONS Must be able to be bonded in the State of Arkansas. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $18k-30k yearly est. 60d+ ago
  • Entry Level Vehicle Service Specialist - MLK Blvd Part Time

    Metrolube Enterprises

    Customer service advisor job in Fayetteville, AR

    What You'll Do: As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers - all included in our 18-point safety check. You'll work on a team to provide fast, easy, trusted services to our guests, and have fun doing it! At VIOC, 'It all starts with our people.' Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority. The perks and benefits we'll provide you*: Competitive pay starting at $15/hour, with flexible pay options including Daily Pay, payroll debit cards and direct deposit. Paid vacation, and holiday pay Flexible work schedule: No late evenings Paid on-the-job training - No previous automotive experience is required Medical, dental, vision, and 401(k) savings plans - 100% match up to 3% We promote from within - a commitment we are passionate about Company provided uniforms and tools 40% discount on Valvoline Instant Oil Change automotive services WHAT YOU'LL NEED TO SUCCEED: An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Mobility to crouch, bend, twist, and work with your hands above your head Comfortable working in a non-climate-controlled environment Fluency in reading, writing, and speaking English HOW YOU'LL ADVANCE IN YOUR CAREER: We're passionate about cars, but we are really in the business of taking care of people. At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone. *Terms and conditions apply, and benefits may differ depending on location Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $15 hourly 60d+ ago
  • Experienced Veterinary Customer Service Representative

    Animal Emergency & Specialty Center of NW Arkansas 3.6company rating

    Customer service advisor job in Springdale, AR

    The Animal Emergency and Specialty Center of NWA is a well-established and growing emergency and critical care practice. We are the only after-hour facility in the Northwest Arkansas area and the only 24-hour ER in Arkansas at the moment. Our brand new, state-of-the-art facility is fully equipped with digital radiography, large touch screen monitors in all client rooms, Ultrasound, Idexx laboratories in-house, and a ForceTriad electrosurgical system. We also have CT and MRI capability in-house through referral. Just as important, we have a friendly, highly skilled, motivated, and fun-loving staff. We are very flexible with scheduling and are willing to work around requests, within reason. Our practice is remarkably busy, so it is important for our staff to be able to handle high-stress situations, multitask well, and have good communication skills. Our technicians and assistants are highly utilized at the top of their skill sets and are constantly learning new techniques. We want our staff to be hands-on! Northwest Arkansas is home to Crystal Bridges-a world-class art museum, the state's largest live-music amphitheater, and a multitude of distinctive historic downtowns. It is also home to four state parks, making it a prime destination for hiking, biking, and anything outdoors. To learn more about us click here. Job Description Are you a customer service pro with a passion for helping people and their pets? Join our fast-paced animal emergency team as a Client Service Representative (CSR), where exceptional service meets compassionate care. We are currently hiring for night time and late swing positions. Why You'll Love It Here At our clinic, our CSRs are the heartbeat of client and patient interactions. We pride ourselves on providing top-tier customer service, ensuring every client feels supported during stressful moments. What You'll Do Be a calming presence: Stay level-headed and professional in emergency situations while providing support and solutions for emotional clients. Master the art of de-escalation: Use empathy and communication skills to address and resolve concerns. Teamwork is key: Collaborate with veterinary staff and fellow CSRs to maintain smooth operations and outstanding client care. Stay sharp and grow: Participate in monthly training sessions and complete continuing education hours annually. What We're Looking For Customer-focused: You have a knack for connecting with people and delivering memorable service. Cool under pressure: You excel in high-stress environments and think on your feet. A team player: You thrive in a collaborative environment and are always ready to lend a helping hand. Eager to learn: You're excited about continuous learning and professional development opportunities. Opportunities for Growth We value career advancement! Leadership positions are available for motivated team members looking to grow within our clinic. Benefits of Joining Us Competitive pay Ongoing education and training opportunities A supportive, team-oriented work environment The chance to make a real difference in the lives of pets and their people If you're ready to bring your customer service expertise to a fulfilling role in veterinary care, apply today! Qualifications We're looking for: Currently hiring for overnight and weekend shifts Experienced Receptionist with a minimum of 1-year veterinary experience preferred Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator Highly organized and possess computer skills Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information We offer our staff: Competitive wages 3 day work weeks and flexible scheduling - we ACTUALLY STRIVE for Work-Life Balance, ask me how we make this work! Paid sick leave for full and part-time employees 2 weeks of maternity/paternity leave Full vision/health/dental, 401k, and health savings plans CE allowance for licensed and unlicensed employees Paid Professional Dues if licensed Quarterly Bonuses / Christmas Bonuses when eligible Scrub allowance Employee Assistance Program Paid Bereavement Program Tuition Assistance Program PTO for full and part-time employees that is available to use after 90 days Free vaccines for staff pets and excellent discounts on products and services A fun environment that promotes teamwork, leadership skills, and training We are caffeine addicts, so we do frequent runs to all the best coffee shops! We have the best snacks - in fact, we are in the running for the largest snack cabinet out there! Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. 2 dollar shift differential for night shift. *Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: ***********************************************************
    $24k-32k yearly est. 4d ago
  • CUSTOMER SERVICE REP- SERVICE ADVISOR

    Springfieldkia

    Customer service advisor job in Bentonville, AR

    The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned. Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Handles telephone inquiries regarding appointments and work in process.
    $25k-33k yearly est. Auto-Apply 60d+ ago
  • CUSTOMER SERVICE REP- SERVICE ADVISOR

    Trilakesmotors

    Customer service advisor job in Bentonville, AR

    The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned. Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Handles telephone inquiries regarding appointments and work in process.
    $25k-33k yearly est. Auto-Apply 60d+ ago
  • CUSTOMER SERVICE REP- SERVICE ADVISOR

    Waxahachienissan

    Customer service advisor job in Bentonville, AR

    The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned. Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Handles telephone inquiries regarding appointments and work in process.
    $25k-33k yearly est. Auto-Apply 60d+ ago
  • Customer Service Advisor - Jiffy Lube Multicare

    Stonebriar Auto Services LLC

    Customer service advisor job in Fort Smith, AR

    Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $25k-32k yearly est. 7d ago

Learn more about customer service advisor jobs

How much does a customer service advisor earn in Fayetteville, AR?

The average customer service advisor in Fayetteville, AR earns between $22,000 and $36,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.

Average customer service advisor salary in Fayetteville, AR

$28,000
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