Customer service advisor jobs in McKinney, TX - 2,477 jobs
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Solomonedwards 4.5
Customer service advisor job in Carrollton, TX
SolomonEdwards is seeking a Customer Experience Team Lead with one of the top mortgage lenders in the country. This role oversees a team of Customer Experience Specialists within the Mortgage Fulfillment Division, with a strong focus on queue management, coaching, performance metrics (NPS/CSAT), and process improvement. You'd be responsible for driving service quality, operational efficiency, and cross-functional collaboration while ensuring compliance with mortgage regulations.
This is an in-person position in Carrollton, TX, working M-F, standard business hours (no nights, weekends).
A few highlights on the position:
Lead and coach a call center team focused on best-in-class customer experience. You will be managing up to ~8 employees at a time.
Own queue performance, scheduling adherence, and pipeline management
Analyze customer feedback and operational data to drive CX improvements
Partner cross-functionally to implement process and technology enhancements
Onsite role with strong long-term growth and stability
This is a contract-to-hire role that offers the following compensation:
Compensation (contract phase):
A pay rate of up $34/hr (dependent upon experience)
Compensation (once you become a permanent employee)
Up to $85k
Quarterly bonus of up to 33% of quarterly salary
Benefits:
Medical, dental, and vision insurance (BCBS Medical, Delta Dental, EyeMed Vision)
Flexible Spending Account (FSA) and Health Savings Account (HSA)
Life insurance and short- and long-term disability coverage
Employee Assistance Program (EAP)
Paid time off including 11 holidays, 2-3 weeks of PTO, bereavement leave, voting time, jury duty, medical leave, and paid parental leave
Tuition reimbursement
If you have call center management experience within mortgage or financial services and enjoy improving customer experience through data, coaching, and process optimization, I'd love to connect and share more details.
If you are interested, please apply and I will contact you to schedule an interview!
$85k yearly 1d ago
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Customer Relations Representative - State Farm Agent Team Member
Andy Roethele-State Farm Agent
Customer service advisor job in Lewisville, TX
About Us: Since opening our first agency in Highland Village in 2015 and expanding to Plano in 2023, we've built a thriving team of 12 and are continuing to grow. We pride ourselves on creating a positive, dynamic work environment that fosters collaboration, personal growth, and success.
What Makes Us Different:
Team Bonding: From friendly competitions to birthday lunches and team outings, we celebrate our successes together.
Community Involvement: We actively participate in and sponsor local teams, clubs, and events, staying connected to our communities in Highland Village and Plano.
Compensation & Growth:
Competitive pay, individual bonuses, and a health reimbursement plan.
Retirement plan to help you invest in your future.
In-house marketing and a steady stream of leads to support your success.
Unmatched opportunities for growth, including our Agent Aspirant program designed to help team members develop into future business owners and State Farm agents.
ROLE DESCRIPTION:
As an Customer Relations Representative - State Farm Agent Team Member for Andy Roethele - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Promote successful and long-lasting customer relations.
QUALIFICATIONS:
Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Experience managing client relationships is preferred
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
Dedicated to customerservice
Able to anticipate customer needs
Able to effectively relate to a customer
$28k-37k yearly est. 6d ago
Client Transaction Services Specialist / Team Lead (Locations: Dallas and Atlanta)
Accenture 4.7
Customer service advisor job in Irving, TX
The Client Transaction Services (CTS) team consists of more than 700 Accounting and Finance professionals with pricing and commercial structuring expertise worldwide and reports to the Chief Sales Officer. The CTS team, also known as financial architects, works closely with our sales, solutions, and legal teams to help shape and price complex consulting and outsourcing arrangements. The team develops and structures business cases for client engagements, new Accenture offerings, and go-to-market opportunities with Accenture ecosystem alliance partners. Typical deal structures incorporate innovative financial solutions and sophisticated pricing and risk management concepts to address client business needs. CTS professionals act as independent business advisors to the sales team as these deal structures are being developed and are accountable for the financial quality of bids.
Client Transaction Services Specialist - prepares the financial models and analysis for complex outsourcing and consulting arrangements. Supports the creation of the pricing approach and the client value proposition. Uses accounting principles to prepare income statements, balance sheets and cash flows in compliance with US GAAP, Accenture Policy and Commercial Standards.
Additional responsibilities include:
+ Prepare and present financial statements supporting new client opportunities
+ Leveraging client cost data to develop cost baselines and client business cases in support of sales efforts
+ Identifying costs and performing the cost buildup for an individual opportunity
+ Assessing and applying various pricing methodologies to meet company and client objectives
+ Ensuring revenue recognition is US GAAP compliant and Accenture Policies are reflected accurately within the financial models
+ Responsible for acquiring and maintaining all documentation supporting the financial statements on all new opportunities
Basic Qualifications:
+ Bachelor's degree in Accounting, Finance, or Economics
+ Minimum of 3 years of experience at a large corporation performing pricing and deal structuring as a financial analyst
+ Minimum of 2 years of experience utilizing Excel and financial concepts such as NPV, IRR, and Payback
Preferred Qualifications:
+ Have knowledge in applying US GAAP
+ Hold a CPA/MBA
+ Are a PC user and know the Microsoft Office Suite
+ Experience budgeting
+ Can work on more than one project at a time
+ Like to work both independently and as part of a team
+ Feel comfortable talking with senior managers
+ Have a strong attention to detail
+ Can work creatively and analytically to solve problems
+ Easily share your ideas in person and in writing
+ Give others the information and assistance they need with a positive 'can-do' customerservice attitude
+ Have led a team - at school, at work, or in the military
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Hourly Salary Range
California $30.67 to $94.23
Cleveland $28.41 to $75.38
Colorado $30.67 to $81.39
District of Columbia $32.69 to $86.68
Illinois $28.41 to $81.39
Maryland $30.67 to $81.39
Massachusetts $30.67 to $86.68
Minnesota $30.67 to $81.39
New York/New Jersey $28.41 to $94.23
Washington $32.69 to $86.68
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$59k-83k yearly est. 6d ago
Customer Solutions Representative - RESEA
C2 GPS-Tarrant County
Customer service advisor job in Hurst, TX
A core member of the C2 GPS' career center team, The Customer Solutions Representative (CSR) - RESEA is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services within the career centers and through referrals to our community partners.
Essential Functions:
Communicate with customers by telephone or in-person to assess customer goals, provide information and assist job seekers transitioning to a new position.
Review and identify job opportunities for customers and provide referrals to qualified candidates.
Provide and advise customers on the local job market, employment services and resources, educational opportunities, and other available services to include resume development, application completion, interview techniques and proper dress attire.
Education and Experience:
High school diploma or GED required.
Valid driver's license and proof of insurance with good driving record.
One year of relevant experience preferred.
Bilingual in English and Spanish strongly preferred.
COMPANY OVERVIEW:
C2 Global Professional Services is an award-winning employment and training organization, that prepares and places people into productive jobs. We're located in five regions in Texas and one in Florida. We strive to fulfill our mission by following our Core Values of "Respect, Communication, Customer Engagement and Ingenuity."
Come and surround yourself with talented and professional individuals who have also taken the next step of making a difference in someone's life. You would not only have a great and dedicated team to work with, but you would also be eligible to take advantage of a competitive benefits plan which includes:
Health Insurance
Wellness Reimbursement
Generous Paid Time Off
Paid Parental Leave
401(K) with 100% Employer Match up to 6% of individual contributions
Dental
Vision
Life Insurance
Short and Long Term Disability
Pet Insurance
EEO/AA
C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, ***, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications
$32k-51k yearly est. 6d ago
Customer Solutions Representative - RESEA
C2 Global Professional Services
Customer service advisor job in Hurst, TX
A core member of the C2 GPS' career center team, The Customer Solutions Representative (CSR) - RESEA is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services within the career centers and through referrals to our community partners.
Essential Functions:
Communicate with customers by telephone or in-person to assess customer goals, provide information and assist job seekers transitioning to a new position.
Review and identify job opportunities for customers and provide referrals to qualified candidates.
Provide and advise customers on the local job market, employment services and resources, educational opportunities, and other available services to include resume development, application completion, interview techniques and proper dress attire.
Education and Experience:
High school diploma or GED required.
Valid driver's license and proof of insurance with good driving record.
One year of relevant experience preferred.
Bilingual in English and Spanish strongly preferred.
COMPANY OVERVIEW:
C2 Global Professional Services is an award-winning employment and training organization, that prepares and places people into productive jobs. We're located in five regions in Texas and one in Florida. We strive to fulfill our mission by following our Core Values of "Respect, Communication, Customer Engagement and Ingenuity."
Come and surround yourself with talented and professional individuals who have also taken the next step of making a difference in someone's life. You would not only have a great and dedicated team to work with, but you would also be eligible to take advantage of a competitive benefits plan which includes:
Health Insurance
Wellness Reimbursement
Generous Paid Time Off
Paid Parental Leave
401(K) with 100% Employer Match up to 6% of individual contributions
Dental
Vision
Life Insurance
Short and Long Term Disability
Pet Insurance
EEO/AA
C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, *, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications
JOB CODE: TAR - 8810N5 - CSR
$32k-51k yearly est. 6d ago
Client Services Associate
Savills North America 4.6
Customer service advisor job in Dallas, TX
ABOUT SAVILLS:
Savills is an organization full of extraordinary individuals. Brilliant people who are driven to succeed, hungry to remain at the forefront of their specialties, and eager to propel themselves, our clients, and our business forward. We are one of the preeminent commercial real estate firms with services ranging from tenant representation and project management to workplace strategy and occupant experience - showcasing the breadth and depth of our expertise.
Find your place to thrive.
No matter the role you're in, we all share one purpose: to help people thrive through places and spaces. The DNA ingrained in our business guides us on this mission, shaping the way we behave to deliver the best results. When you join Savills, our ask for you is simple:
Be extraordinary, together.
ABOUT THE ROLE:
Provide administrative, real estate transaction, marketing and documentation support to team members up to and including Executive Management; resourceful and able to anticipate the needs of team members while working on multiple assignments in a dynamic environment; ability to communicate effectively with executive level individuals internally and externally. Provide support and service to existing clients. Assist with the preparation and presentation of client materials. Provide overall support to the team's efforts to generate new business and service existing relationships. The position requires HSPD-12 security clearance. Candidates already possessing security clearance are strongly preferred; however, suitable candidates must apply for it within the first 90 days of employment.
KEY DUTIES & RESPONSIBILITIES:
Production Support and Administrative Duties
Communicate with team members or clients to keep the project aligned with their goals
Predict resources/tools needed to reach objectives and manage resources/tools in an effective and efficient manner
Perform quality control on project documents throughout development to maintain the standards expected
Communicate with all stakeholders to help manage workload and prioritize multiple deadlines
Type general correspondence, request for proposals, letters of intent, commission agreements, tour itineraries, etc.
Assist the assigned team with tasks including but not limited to maintaining monthly reports (task updates and commission), scanning and/or copying of documents, uploading documents into web-based project management system, compilation of documents for RFP's/RLP's and other project requirements
Conduct research (ownership entities, office locations of prospects, etc.)
CoStar online research
Schedule meetings, lunches/dinners, training and special events
Coordinate travel arrangements, detailed itineraries and special events
Copy, print and bind presentation and other appropriate project materials
Other tasks and responsibilities as assigned
Skills (technical or functional skills)
Highly proficient in Microsoft Office (Word, Excel, PowerPoint).
Familiar with Adobe InDesign or other graphic software experience a plus.
Familiar with Adobe Acrobat professional (create PDFs from multiple office applications, add, remove, combine PDF pages)
Extensive experience with mapping software, CRM system
Competencies
Proven ability to solve problems creatively
Experience seeing projects through the full life cycle
Excellent analytical skills
Strong interpersonal skills and extremely resourceful
Ability to interact with clients and peers with a high level of performance and professionalism
Ability to multi-task and meet deadlines in a challenging environment
Work well individually and in a collaborative team environment
Ability to seamlessly and flexibly transition between multiple business activities in an evolving work environment
QUALIFICATIONS:
Bachelor's Degree preferred and/or equivalent combination of education and experience
Minimum of five years related office experience; commercial real estate experience preferred
HSPD-12 security clearance or ability and willingness to obtain the clearance within first 90 days of employment
Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.
$36k-53k yearly est. 1d ago
Customer Success Specialist
Net2Source (N2S
Customer service advisor job in Plano, TX
Do you love developing and nurturing great relationships?
As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S
Location: Onsite from Plano,TX
Qualifications:
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with O&G or IT MSP clients.
Strong understanding of working with VMS and MSP based accounts.
Any experience working with a Hybrid/Offshore delivery model will be a plus.
Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side.
Strong interpersonal and communication skills.
Excellent negotiation and problem-solving abilities.
Excellent reputation and relationship-building skills.
Ability to work in a fast-paced, target-driven environment.
Must be a self driven and highly motivated individual.
Proficiency in using applicant tracking systems (ATS) and other relevant software.
Key Responsibilities:
Be the single point of contact for our Fortune 500 clients
Build long-term client partnerships to understand their challenges and provide solution.
Maximize market share with a client to make us their trusted staffing supplier.
Qualify new job orders and work with the delivery lead for better coverage and support.
Present candidates to Hiring Managers and follow up for feedback .
Coordinate with Client to schedule candidate interviews and onboarding.
Coordinate with recruiting team including screening, orientation, and placement of candidates.
Use CRM/ATS (Job Diva) to manage activities.
Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.
Additional Requirements:
Must be open to travel across the country, especially locally, and support clients from their offices.
Availability to work outside regular office hours, if needed.
Benefits of working at N2S:
Uncapped Commissions
100% Contribution to Health/Dental/Vision
$30k-55k yearly est. 1d ago
Customer Service Rep APEX - Seasonal *Hiring Event
City of McKinney Texas 3.8
Customer service advisor job in McKinney, TX
Responsible for creating the first and last impressions of The Apex Centre experience for Members and Guests by providing warm welcomes, magic moments, and fond farewells who enter and leave the facility. Essential Functions/ Knowledge, Skills, & A CustomerService, Seasonal, Event, Service, Retail, Skills
$28k-34k yearly est. 6d ago
Customer Service Representative
Tata Consultancy Services 4.3
Customer service advisor job in Plano, TX
The CSAT Agent safeguards customer satisfaction during circuit discontinuance and migration activities across designated wire centers. You will proactively communicate, capture feedback, resolve issues, and drive CSAT improvements throughout the transition, partnering closely with Engagement Managers, Fulfillment Executors, and Data Analysts. The objective is to ensure continuity of service, transparent communication, and optimal customer satisfaction during migrations and disconnections.
CSAT measurement & improvement:
Run structured CSAT touchpoints (surveys, callbacks), log qualitative comments, and convert feedback into improvement actions.
Collaborate with Data Analysts to segment dissatisfaction drivers and publish weekly insight summaries to pod leadership.
Stakeholder collaboration
Work hand‑in‑hand with Engagement Managers and client sales teams to align messaging and resolve customer concerns quickly.
Maintain accurate case notes and status in program trackers/dashboards; contribute to governance and reporting cadences.
Compliance & documentation
Adhere to AT&T standards for data accuracy, privacy, and communication records; ensure inventory disposition is reflected in the systems of record.
Outcomes & KPIs (program‑aligned)
Customer Satisfaction (CSAT): Achieve/maintain target CSAT for migration interactions; reduce escalations week‑over‑week across pods. (Program emphasis on “optimal customer satisfaction.”)
First‑Contact Resolution (FCR): Resolve defined classes of issues without handoff; hit FCR targets agreed in pod runbooks.
Communication Quality: 100% adherence to approved outreach scripts and compliance requirements; zero privacy incidents.
Data Hygiene: 100% accurate case logging and disposition updates in trackers/dashboards.
Qualifications:
2-4 years in customer success, enterprise care, or telecom migration projects with measurable CSAT outcomes.
Excellent verbal/written communication; ability to simplify complex migration steps for enterprise stakeholders.
Experience with ticketing/CRM tools and structured survey/feedback collection.
Salary Range: $40,000 - $55,000 per year
$40k-55k yearly 4d ago
Customer Service Representative - State Farm Agent Team Member
Adrian Valdez-State Farm Agent
Customer service advisor job in Rockwall, TX
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$26k-34k yearly est. 6d ago
Client Service Specialist
Cityvet 3.8
Customer service advisor job in Dallas, TX
Now Hiring: Client Service Specialist Dog Grooming, Boarding & Daycare Center Do you love dogs and enjoy helping people? Our growing dog grooming, boarding, and daycare center is looking for a Client Service Specialist to be the friendly face and voi Client Service, Specialist, CustomerService, Animal Care, Retail, Client
$30k-44k yearly est. 6d ago
Customer Service Representative
Novax Recruitment Group
Customer service advisor job in Addison, TX
🔍 CustomerService Representative (Inside Sales)
📍 Plano, TX
💼 Full-Time
💰 Competitive Salary + Full Benefits + Career Growth
🚀 Why This Role Matters
We are partnering with a respected, long-standing manufacturer in the infrastructure and engineered products sector. This role is central to customer experience and sales execution-serving as the primary link between clients, sales teams, and operations from initial quote through final delivery.
If you excel in fast-paced, detail-focused environments and enjoy blending customer interaction with internal collaboration, this is your opportunity to grow into a key commercial role within a stable and growing organization.
🔍 What You'll Be Doing
Prepare and issue customer quotes; review purchase orders for accuracy
Be the primary point of contact for customer inquiries and sales support
Manage the full order lifecycle-scheduling, changes, and shipment notifications
Maintain customer records and log interactions in CRM/ERP systems
Track orders, resolve service issues, and support Outside Sales teams
Cross-train in order fulfilment to provide team coverage as needed
🧠 What We're Looking For
High school diploma or equivalent; Bachelor's in Business or related field preferred
3+ years in Inside Sales, CustomerService, or a similar client-facing role
Experience in infrastructure, engineered products, B2G, or project-based sales is a plus
Strong skills in quoting, pricing, and order management
Proficiency with ERP systems and Microsoft Office (NetSuite experience preferred)
📈 Career Progression
This role is designed for growth. You'll gain exposure to sales, operations, and product management, with a clear path to advance into senior inside sales, account management, or sales support leadership.
🎁 What We Offer
Competitive salary based on experience
Comprehensive health & benefits package
Hybrid/office-based flexibility depending on business needs
Ongoing training and professional development
Long-term career opportunity in a stable, essential industry
Submit resume to ****************************
$26k-34k yearly est. 5d ago
Graduated / Call Center / Customer service / Newcomer / Entry-level / CSR / New hire / College graduate / Junior / Trainee / Intern / Internship / Customer Care / Internship / Customer Support
Aptino, Inc.
Customer service advisor job in Plano, TX
Our Customer Experience team plays a critical role in identifying pain points, solving issues, and continuously improving the customer journey.
As a Customer Operations Representative, you'll go beyond just advocating for customers-you'll be a problem solver, process optimizer, and data-driven decision-maker. This role is all about identifying friction points, analysing root causes, and driving meaningful improvements across customerservice operations and the broader customer journey. You'll collaborate with cross-functional teams, dive deep into data, and implement process changes that make a measurable impact on customer satisfaction, efficiency, and retention.
This hybrid role offers a mix of in-office collaboration and remote flexibility (3 days in office). Training is conducted in-office to set you up for success, build connections, and immerse you in the client culture.
Key Responsibilities:
Be a Customer Advocate & Problem-Solver: Handle inquiries via phone, email, or chat with urgency and precision, ensuring every interaction is customer-first and solution-driven.
Diagnose and Troubleshoot Like a Pro: Use critical thinking and technical insight to identify challenges, uncover root causes, and deploy effective solutions.
Leverage Technology to Drive Automation: Identify repetitive manual tasks and recommend automation strategies to streamline workflows and eliminate inefficiencies.
Think Ahead & Improve the Experience: Spot trends in customer issues and proactively create solutions that enhance the overall support experience, reducing future contacts.
Master Multiple Platforms & Data Tools: Navigate multiple applications (Zendesk, CRM, order management systems) with ease, ensuring accurate documentation and data-driven decision-making.
Collaborate & Innovate: Share insights with product, engineering, and operations teams to improve processes and remove friction-driving faster, smarter service.
Qualifications:
1+ years of customerservice experience in a fast-paced, high-tech, or automation-driven environment.
Bachelor's degree in Business Administration, Communications, or a related field.
Proven problem-solving skills, with experience in troubleshooting, root cause analysis, and process optimization.
$26k-34k yearly est. 1d ago
Registered Client Service Associate | Dallas, TX
BCI-Brokerage Consultants Inc.
Customer service advisor job in Dallas, TX
A forward-thinking, technology-driven Registered Investment Advisor and Financial Planning firm dedicated to delivering innovative investment management and holistic financial planning solutions is seeking a Registered Client Service Associate. Serving individuals, families, and small businesses, to build customized financial plans and dynamic portfolios designed to manage risk and optimize returns. As a privately owned, fiduciary firm with no sales incentives or proprietary products, their focus is on creating long-term value through trusted client relationships.
The Registered Client Service Associate will play a key role in supporting senior advisors by preparing portfolio materials, coordinating client interactions, and helping to deepen and retain client relationships.
Responsibilities:
Support the advisors in servicing clients by preparing financial plans, conducting investment research, and executing trades and transactions
Coordinate and prepare for client meetings, including scheduling and confirming appointments, updating the CRM system, creating meeting agendas and summaries, greeting clients, and ensuring timely follow-up
Manage new business processing by preparing necessary forms, collecting signatures, submitting documentation to the home office, tracking applications, and coordinating rollovers
Assist with marketing efforts, including preparation and organization of marketing materials and event support
Perform general administrative responsibilities, such as trade support, answering the advisor's phone, drafting routine client correspondence, maintaining client files, and managing internal communications and alerts
Requirements:
Bachelor's degree and/or equivalent experience required
3+ years of relevant industry experience
Prior experience working with High Net Worth (HNW) clientele
Active IAR registration and Series 65 license required
Certified Financial Planner (CFP) designation preferred or willingness to obtain
Proven experience in client service or advisory environment
Excellent organizational and time management abilities
Capable of managing multiple priorities and meeting deadlines
Effective communicator across all levels of the organization
Team-oriented and process-driven approach
Proficient in Microsoft Office Suite and other relevant software systems
Previous experience with platforms such as Fidelity, Black Diamond, eMoney, Nitrogen (formerly Riskalyze), and Wealthbox is preferred
$33k-56k yearly est. 6d ago
Client Service Associate
Boutique Recruiting
Customer service advisor job in Dallas, TX
An independent wealth management and investment advisory firm is hiring a seasoned Client Service Associate to step into a critical, high-impact role supporting the firm's largest and most complex book of business. This is a true plug-and-play position for an experienced CSA who knows how to handle sophisticated clients, alternative investments, and complex entity structures without handholding. You'll own account operations end to end, manage high-volume money movement, and act as a trusted execution partner to advisors in a fast-paced, high-expectations environment. This role is built for a sharp, unflappable CSA who thrives under pressure, thinks several steps ahead, and believes no task is beneath them when client outcomes are on the line.
Client Service Associate Responsibilities:
Support two senior advisors managing a $900M book of complex client relationships
Open and maintain sophisticated accounts for individuals, trusts, LLCs, partnerships, and corporations
Process and manage alternative investment subscriptions and related documentation
Handle high-volume money movement, including wires and transfers
Enter trades and complete investment-related paperwork accurately and efficiently
Track workflows and ensure all client action items are completed on time
Coordinate with fund administrators, custodians, attorneys, and CPAs
Maintain meticulous records and documentation across systems
Proactively identify and resolve issues before they escalate
Jump in wherever needed: this is a hands-on, all-in role
Client Service Associate Requirements:
5+ years of experience as a Client Service Associate within an RIA
Proven experience with complex account openings at the custodial level
Hands-on experience with alternative investments and subscription documents
Strong client-facing communication skills
Exceptional attention to detail and follow-through
Ability to manage multiple priorities in a fast-paced, demanding environment
Experience working with custodians (Schwab, Pershing, or similar)
Thick skin, accountability, and a problem-solving mindset
Bachelor's degree preferred, but experience outweighs credentials
Benefits:
Annual performance-based bonus
Annual reviews with potential 5-10% merit increases
Medical, dental, and vision coverage is fully paid for employees
401(k) with employer match after 6 months (no employee contribution required)
PTO + 12 paid holidays aligned with NYSE schedule
Predictable daytime schedule with strong work-life balance
Family-oriented, stable firm with long-term growth opportunities
Opportunity to expand the role over time into marketing or business development support
This is not an entry-level or task-only CSA role. It's a seat for someone who takes ownership, thrives in complexity, and wants to be trusted with one of the most important books of business in the firm. If that sounds like you, we want to hear from you! Apply now! #LI-KL1
$33k-56k yearly est. 5d ago
Seasonal Customer Service Representative
Chubbies Shorts
Customer service advisor job in Grapevine, TX
Solo Stove's busy season is right around the corner, and we're gearing up to bring on some extra hands in CustomerService. We have both full-time and part-time positions.
Employment Dates:
Start: October 20 or 27, 2025
End: Approximately December 31, 2025
You must be available to work November 28, 29, December 1 (we closed on Thanksgiving and Christmas).
Work Schedule:
* Full-Time: 9-hour shift with 1-hour lunch; Wednesday-Sunday, 8:00 AM-5:00 PM or 9:00 AM-6:00 PM
* Part-Time: 20 hours per week, primarily weekends with some evening shifts
Work Duties:
Handle customer inquiries: Promptly respond to customer questions and concerns across various channels, including email, social media, phone, and live chat.
Resolve issues and complaints: Effectively address and resolve customer complaints, returns, refunds, and cancellations in a professional and empathetic manner.
Provide accurate information: Maintain deep product and service knowledge to provide accurate and detailed information to customers.
Staff Product Showroom: Greeting and assisting in-person customers, providing expert product knowledge, maintaining the showroom's cleanliness and organization, processing transactions, pulling orders from the distribution center, and collaborating with team members to meet sales goals and maintain a positive customer experience.
Candidate Profile
Candidates do not need prior customerservice experience but must have:
Computer skills and ability to navigate multiple computer applications simultaneously
Clear verbal and written communication with a friendly, professional demeanor
Ability to multitask (e.g., speaking with customers while researching information)
Proficiency in Microsoft Office
Preferred: Experience with Salesforce Commerce Cloud, ShipHero, FedEx systems, Outlook, Slack, or similar platforms
$26k-34k yearly est. 6d ago
Seasonal Customer Service Representative
Chubbies, Inc.
Customer service advisor job in Grapevine, TX
Solo Stove's busy season is right around the corner, and we're gearing up to bring on some extra hands in CustomerService. We have both full-time and part-time positions. Employment Dates:
Start: October 20 or 27, 2025
End: Approximately December 31, 2025
You must be available to work November 28, 29, December 1 (we closed on Thanksgiving and Christmas).
Work Schedule:
Full-Time: 9-hour shift with 1-hour lunch; Wednesday-Sunday, 8:00 AM-5:00 PM or 9:00 AM-6:00 PM
Part-Time: 20 hours per week, primarily weekends with some evening shifts
Work Duties:
Handle customer inquiries: Promptly respond to customer questions and concerns across various channels, including email, social media, phone, and live chat.
Resolve issues and complaints: Effectively address and resolve customer complaints, returns, refunds, and cancellations in a professional and empathetic manner.
Provide accurate information: Maintain deep product and service knowledge to provide accurate and detailed information to customers.
Staff Product Showroom: Greeting and assisting in-person customers, providing expert product knowledge, maintaining the showroom's cleanliness and organization, processing transactions, pulling orders from the distribution center, and collaborating with team members to meet sales goals and maintain a positive customer experience.
Candidate Profile
Candidates do not need prior customerservice experience but must have:
Computer skills and ability to navigate multiple computer applications simultaneously
Clear verbal and written communication with a friendly, professional demeanor
Ability to multitask (e.g., speaking with customers while researching information)
Proficiency in Microsoft Office
Preferred: Experience with Salesforce Commerce Cloud, ShipHero, FedEx systems, Outlook, Slack, or similar platforms
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$26k-34k yearly est. 6d ago
Customer Service Representative (Bilingual)
CCF Holdings LLC 4.4
Customer service advisor job in Lewisville, TX
Your Opportunity
CustomerService Representative (Bilingual)
Titlemax
Lewisville, TX
As a CustomerService Representative (CSR), you'll help people in your community access the financial solutions they need-right when they need it the most. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you'll be offered hands-on training, coaching, and development as we invest in your long-term success. If you're looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on!
What We Offer
Compensation
The hourly wage for the position is $14.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What You'll Do - Essential Duties and Responsibilities
Connect with customers to cultivate lasting relationships that drive repeat business.
Review, validate, and process customer transactions with accuracy.
Maximize customer success by offering personalized financial services that fit their lifestyle.
Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system.
Build new business by completing daily call campaigns.
Assist in customer account management and collections by accepting payments and managing customer appointments.
Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events.
Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed.
Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations.
Engage in ongoing training and stay current on product and process changes.
Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.
Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
What We're Looking For - Qualifications and Skills
A high school diploma or equivalent.
Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to accurately enter data.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Experience in check cashing, document verification, and/or money order processing.
Prior cash handling, cash drawer/vault management experience.
Bilingual (English/Spanish) is a required for certain locations.
Workplace Awards & Recognition
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose
The Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the "Company") uses artificial intelligence ("AI") tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
#INDMGR
$14 hourly 5d ago
Customer Service Representative
Prokatchers LLC
Customer service advisor job in Dallas, TX
Job Title: CustomerService Representative
Duration: 03+ months contract (Possible Extensions)
Education : HS Diploma or GED
Shift Details : Multiple Shifts
Specific Skills :
Answer inbound calls from patients, visitors, and internal staff
Dispatch work requests and document service tickets accurately
Monitor environmental systems including alarms, gates, CCTV, and intercoms
Assist with workflow coordination and transporter assignments
Support departmental projects and operational improvements
Maintain professional and courteous communication at all times
Operate effectively in a high-volume, fast-paced environment
Minimum 1 year of customerservice or administrative support experience
Healthcare, call center, or dispatch experience preferred
General Description:
We are hiring CustomerService Representatives to support high-volume inbound calls and service request dispatch operations in a fast-paced healthcare environment. This is an onsite opportunity offering stable hours and long-term contract potential.
$26k-34k yearly est. 1d ago
Healthcare Customer Service
Hornet Staffing, Inc., a Gee Group Company
Customer service advisor job in Irving, TX
Fulltime onsite role in Irving Texas with no nights or weekends!
Member Service Specialist/Healthcare CustomerService
Notes: 2 years of customerservice experience in healthcare insurance or related in call center environment or high volume inbound call setting.
Job description:
The Member Services Specialist serves as a frontline ambassador for the health plan, delivering high-quality, resolution-focused support to members, providers, and brokers across multiple lines of business. As the initial point of contact, this role extends beyond basic call handling-Specialists are trained to navigate the foundational pillars of our healthcare offerings, including the Health Exchange, US Family Health Plan, and NCHD, with a strong emphasis on first-call resolution. Specialists develop working knowledge of benefit structures, assist callers with portal navigation and access, and begin interpreting claims activity to support both member and provider inquiries.
This position blends customerservice excellence with technical skill-building, offering exposure to internal systems, regulatory protocols, and cross-functional workflows. Specialists are expected to gain proficiency in core platforms used for eligibility verification, claims review, and member account management (e.g., HSP, HPS, HealthTrio). All interactions must be documented with a clear and concise recap of the call's purpose
(Must pass National and Federal background check and Education verification -HS Diploma/GED minimum)
How much does a customer service advisor earn in McKinney, TX?
The average customer service advisor in McKinney, TX earns between $24,000 and $39,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.
Average customer service advisor salary in McKinney, TX
$30,000
What are the biggest employers of Customer Service Advisors in McKinney, TX?
The biggest employers of Customer Service Advisors in McKinney, TX are: