Lead Retail Customer Service Associate
Customer service advocate job in Naples, FL
The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant's time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. The Lead Consultant performs their duties utilizing consultative skills to anticipate needs, suggest alternatives and provide solutions to colleagues and customers. With leadership direction, the Lead Consultant may provide direction to the Consultant and solve escalated customer issues.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers
Manages production flow to ensure all production orders are done right and on time
Takes customer orders, giving pricing information, performs consultative selling to customers, and recommends FedEx Office products and services tracks and logs all production jobs
Takes lead responsibility for digital imaging, scheduling and running black and white or color production on full service orders, including finishing services and large job management
Sets up complex orders and performs multiple tasks at the same time
Responsible for ensuring quality during and after production process
Ensures communication among shifts
Coordinates pick-up and delivery of customer orders
May provide leadership to team members on an assigned shift
Assists in the training of store team members
Collates, sorts and organizes customer orders
Operates the Point of Sale terminal (POS), handles financial transactions and makes change
Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
Follows instructions of supervisors and assists other team members in performing store functions
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures
Secondary responsibility for coordination of all shipping related services and activities, to include:
Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates
Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services
Offers assistance to customers by suggesting appropriate shipping methods. Maintains inventory of shipping supplies
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
All other duties as needed or required
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
High school diploma or equivalent education
2+ years of specialized experience
Excellent verbal and written communication skills
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
ESSENTIAL FUNCTIONS:
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
High school diploma or equivalent education
2+ years of specialized experience
Excellent verbal and written communication skills
ESSENTIAL FUNCTIONS:
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details:
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights
Pay Transparency
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.
For more information, click here.
Service Planning Agent
Customer service advocate job in Fort Myers, FL
Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility. Be tomorrow's Secret Service.
During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.Conducting criminal investigations pertaining to financial obligations of the United States.
* Planning and implementing security designs for National Special Security Events.
This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.Carry and use a firearm. Maintaining firearm proficiency is mandatory.
Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process.
You must obtain a Top Secret Clearance and retain it during your career.
Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye.
Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas.
Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.
By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs.
See United States Secret Service Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Customer Accounts Advisor
Customer service advocate job in Fort Myers, FL
The salary range for this role is $14.00 to $14.75 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Surgical Services Specialist PACU (Charge RN)
Customer service advocate job in Fort Myers, FL
Department: Peri-Anesthesia Care Unit Work Type: Full Time Shift: Shift 1/2:30 PM to 11:00 PM Minimum to Midpoint Pay Rate:$35.04 - $47.30 / hour Responsible for the delivery and documentation of patient care through the nursing process of assessment// diagnosing// planning// implementation// and evaluation. Performs responsibilities in five areas of nursing practice: clinician// teacher// researcher// leadership and professional development. Responsible for directing and coordinating nursing care for patients based on established clinical nursing practice standards subscribed to by American Nursing Association and in accordance with the Florida Nurse Practice Act. Collaborates with other professional disciplines to ensure effective and efficient patient care delivery and the achievement of desired patient outcomes. Supports the organization vision and mission. Uses knowledge of patient's age and cultural diversity into the provision of patient care. Contributes to the provision of quality nursing care through excellence in customer service and performance improvement techniques that demonstrate positive outcomes in patient care. Clinically competent RN vested with the responsibility and control of all tasks associated with equitable// on time delivery of the surgery schedule. Collaborates// integrates and communicates to all team members providing optimal efficiency of daily operations.
Requirements
Educational Requirements
Degree/Diploma ObtainedProgram of StudyRequired/
Preferredand/or
Additional Requirements
Graduate of an accredited school of practical nursing
Experience Requirements
Minimum Years RequiredArea of ExperienceRequired/
Preferredand/or2 YearsSurgical ServicesRequired
State of Florida Licensure Requirements
LicensesRequired/
Preferredand/or Registered Nurse LicenseRequired
Certifications/Registration Requirements
Certificates/RegistrationsRequired/
Preferredand/or
US:FL:Fort Myers
Sr Customer Service Insurance Agent
Customer service advocate job in Estero, FL
Responsive recruiter Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Paid time off
Parental leave
Training & development
Tuition assistance
Vision insurance
Wellness resources
Ted Todd Insurance has proudly been serving Florida since 1986, we are constantly evolving. We focus on modernizing insurance sales and customer service. With high-end compensation, health and wellness benefits, and a corporate team that is passionate about giving the training and resources that you need. Along with paid time off and 90 days of on-boarding.
You are positive, energetic, focused, self-motivated, and emotionally resilient. You seek feedback on how to do a better job and offer efficient solutions when problems arise. You always maintain a client ready appearance. You play well with others, but also have an itch to prove that you're uniquely talented and have the potential ability to stand above the rest.
You enjoy a fast-paced and open workspace where you are able to collaborate with your co-workers. You understand the value of completing tasks in order, on time and with minimal errors. You have the ability to understand and navigate different types of software products with ease.
At Ted Todd Insurance, we provide one-of-a-kind service to all our customers. Our priority is measured on doing what is best for the customer and ensuring they have the proper coverage for all their insurance needs. When you are a part of our team, you've joined a group of professionals looking to achieve the best results in the industry.
Job Summary: The Senior Customer Service Insurance Agent plays a critical role in delivering exceptional service to our clients. This position is responsible for handling complex customer inquiries, resolving issues, and providing expert advice on insurance policies. The ideal candidate will have extensive experience in the insurance industry, strong problem-solving skills, and a passion for helping customers.
Key Responsibilities:
Provide exceptional customer service to clients by responding to inquiries, resolving issues, and offering expert advice on insurance products and services.
Assist clients with policy changes, claims processing, and understanding their coverage options.
Handle complex and escalated customer service issues, ensuring prompt and satisfactory resolution.
Maintain up-to-date knowledge of insurance products, industry regulations, and company policies.
Process policy renewals, endorsements, and cancellations accurately and efficiently.
Collaborate with other team members and departments to ensure seamless service delivery.
Conduct policy reviews and recommend appropriate coverage enhancements to clients.
Mentor and train junior customer service agents, providing guidance and support as needed.
Utilize CRM systems to document and track customer interactions and service activities.
Contribute to the development and implementation of customer service policies and procedures.
Participate in ongoing training and professional development opportunities to enhance skills and knowledge.
Qualifications:
High school diploma or equivalent; associate or bachelor's degree in business, finance, or a related field preferred.
Minimum of 5 years of experience in the insurance industry, with a focus on customer service.
Valid insurance license as required by state regulations for property and casualty.
Strong knowledge of insurance products, including auto, home, life, and health insurance.
Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
Proven problem-solving abilities and a customer-focused mindset.
Proficiency in using CRM systems and other relevant software.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team.
Commitment to ongoing professional development and staying current with industry trends.
Working Conditions:
Full-time position, Monday through Friday.
Office environment with occasional remote work opportunities.
Benefits:
Competitive salary.
Comprehensive health, dental, and vision insurance.
Retirement savings plan with company match.
Paid time off and holidays.
Professional development and continuing education opportunities.
Compensation: $60,000.00 - $65,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Join the Ted Todd Insurance Team
Ted Todd Insurance (TTI), an Allstate agency with a longstanding history since 1986, is the largest Allstate agency operating out of Florida. We have a passion for growth and are actively seeking top talent from across the nation to join our dynamic team. With four offices spread throughout Florida, our mission is to leave both our customers and employees better than we found them. We operate with a foundation built on integrity, accountability, continuous development, and open communication.
Why TTI?
At TTI, we are proud of the inclusive and friendly culture we have built. Our insurance professionals are driven, exceeding their goals daily while making a significant impact in the insurance world. We prioritize a work environment where diversity is championed, and every individual's voice is heard.
Our Commitment to Diversity and Inclusion
We strive to be an organization free from discrimination, ensuring no one is treated differently based on race, religion, ethnicity, gender, gender identity, age, marital status, sexual orientation, veteran status, or disability status. We believe in the strength that comes from diversity and inclusivity.
Professional Growth and Rewards
At TTI, you will find a team dedicated to your professional and personal growth. We reward those who work hard, show compassion, and contribute to our mission of transforming the insurance industry.
If our mission and values resonate with you, we believe you will thrive here at TTI. Join us and make a difference in the insurance world.
The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. 2021 Allstate Insurance Co.
Auto-ApplyCustomer Relations Specialist
Customer service advocate job in Fort Myers, FL
Job Description
Customer Relations Specialist - Fort Myers
Earn $1,000-$2,500+ WEEKLY • No Experience Needed • Weekly Pay
Service Pros Auto Glass is hiring friendly, motivated people to work inside our partnered auto dealerships. If you enjoy talking to people and want a high-earning, entry-level opportunity, this is it.
What You'll Do
Greet customers in the service drive
Identify simple windshield replacement needs (we train you!)
Explain options and help schedule service
Build relationships with dealership staff
Track customer interactions and hit daily/weekly goals
What We're Looking For
No experience required - we train fast
Positive, outgoing, and coachable
Strong people skills
Valid driver's license & reliable transportation
What You Get
$1,000-$2,500+ weekly
Weekly pay
Fast training & clear growth opportunities
Supportive, team-first culture
Fun team events & bonuses
Apply Today
Start earning quickly in a role with simple duties, strong support, and excellent weekly pay.
Care Coordinator (IDD Pilot Program)
Customer service advocate job in Fort Myers, FL
We are seeking a Care Coordinator for the IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate.
Minimum Qualifications:
With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities:
Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field.
Bachelor's degree in field other than social science
Registered Nurse (RN) licensed to practice in the state of Florida.
Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities.
Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis.
Preferred Qualifications:
Master's degree in social work, public health, or a related discipline.
Certification in care coordination or case management (e.g., CCM, CCRC).
Experience with Medicaid waiver programs or other disability support services.
Familiarity with behavioral health interventions and supports.
Responsibilities:
Serve as the primary point of contact for the enrollee and their authorized representatives.
Assess needs, identify care gaps, and develop a person-centered support plan.
Coordinate services and care across the continuum and facilitate communication with providers and community resources.
Provide education and support on available resources and self-advocacy.
Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.
Auto-ApplyAdventure Readiness Specialist - Service
Customer service advocate job in Fort Myers, FL
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As a seasonal Adventure Readiness Specialist, you are a critical part of the Rivian Service team during our peak seasonal period, helping us provide seamless care that keeps owners focused on their adventure and their Rivians ready for the journey ahead. During our seasonal surges in delivery and service demand, you'll be on the front lines, helping our team navigate the high-volume peaks and ensure every owner's journey continues uninterrupted. This temporary role is also an exciting entry point, offering an expected 6-month, hands-on, rotational development experience that provides a comprehensive overview of our entire service operation. While this is a seasonal, temporary role, it will allow you to build skills that can prepare you for a potential future career as a Technician, Service Advisor, or Parts Advisor. Responsibilities This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor. Qualifications High School Diploma or GED is required. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
High School Diploma or GED is required. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.
This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor.
Auto-ApplyTier 1 - Customer Experience Representative
Customer service advocate job in Bonita Springs, FL
Starting Salary: $46,550 Schedule: Monday to Friday, 8:30 a.m.- 5:30 p.m. (EST) eDist is a profitable, self-funded, and well-established AI Speech Automation technology company offering stable, non-seasonal roles and rapid advancement.
Overview of Responsibilities:
* Respond to inbound customer inquiries.
* Provide navigation and usage support for Dictation.Cloud.
* Perform initial troubleshooting using SOPs.
* Document interactions accurately in HubSpot.
* Maintain service levels and quality standards. Participate in paid on-call rotation.
Core Competencies:
* Customer Focus
* Technical Aptitude
* Communication
* Problem Solving
* Attention to Detail
* Time Management
* Adaptability
* Teamwork
Qualifications: Drive to learn about technology and grow your knowledge.
* Strong communication and customer-service skills.
* Ability to troubleshoot basic technical issues.
* Familiarity with Windows and Microsoft Office.
* Ability to work full-time in office.
* Ability to assess Clients' support needs as they arise and provide solutions or direct to the proper channels.
* Comfortable communicating verbally with Clients to explain company and product values to ensure satisfaction.
* Ability to utilize, and supplement self-service resources (internal guides, manuals, SOPs, etc.).
* Ability to thrive on change and a sense of urgency to get things done.
* High energy with the ability to multitask and prioritize efficiently.
* Desire to learn our solutions, help others, and rapidly advance.
* Have excellent time management skills and can make decisions quickly.
* Maintain composure and Client focus while resolving issues.
* Superb ability to focus on detail as well as the overall view.
Optional Qualifications:
* English/Spanish bilingual (preferred).
* Bachelor's Degree in computer science or similar industry experience.
* Comp TIA or equivalent experience
* Experience in HubSpot
* Healthcare IT experience is desirable
* Knowledge of Dragon Voice Recognition Software.
* Knowledge of Philips Dictation software and hardware products.
* Knowledge of Dictation & Transcription Hardware or Software.
* Any IT certifications in Networking, Citrix, VM Ware, Microsoft, or mac OS.
* Sales or hospitality experience.
* Work in Medical EHR or similar experience in vertical-specific software platforms.
Sales and Customer Acquisition Representative
Customer service advocate job in Fort Myers, FL
Semper Velocity Management, Inc., a fast-growing Sales and Business Development firm in Fort Myers, is seeking a driven individual to join as a Sales and Customer Acquisition Representative. This is a hands-on opportunity to lead local market expansion, gain experience in customer acquisition, and launch a rewarding career by connecting clients to essential internet, voice, and entertainment services.
As a Sales and Customer Acquisition Representative, you'll master direct sales strategies and telecom product expertise through intensive training. This Sales and Customer Acquisition Representative role focuses on driving business growth by generating leads, delivering persuasive presentations, and closing deals, ensuring seamless onboarding for new customers.
Role Requirements For A Sales and Customer Acquisition Representative:
Participate in advanced training covering direct sales strategies, customer acquisition tactics, and product expertise in telecommunications
Proactively connect with residential consumers through targeted sales outreach in assigned territories
Conduct personalized consultations to uncover customer needs and position tailored solutions that deliver value
Deliver compelling presentations, overcome objections, and close new accounts with confidence and professionalism
Manage the enrollment process end-to-end, ensuring accurate documentation and a seamless customer experience
Consistently meet or exceed acquisition goals while maintaining detailed CRM records of leads and new accounts
Join ongoing sales coaching, market briefings, and training to sharpen skills and stay ahead of industry trends
What's In It For Our Sales And Customer Acquisition Representative?
Drive customer growth and expand market share for essential telecom services with results you can see
Build expertise in direct sales, negotiation, lead generation, and acquisition strategies valued across industries
Access clear career pathways into advanced sales, business development, and leadership roles
Thrive in a competitive, goal-oriented culture that supports growth and celebrates success
Gain hands-on experience in customer acquisition and market development-essential for a thriving sales career
Receive personalized coaching from experienced sales leaders invested in your success
Qualities That Set You Apart As A Sales And Customer Acquisition Representative:
You possess an undeniable drive to win and excel in a direct sales environment
You're a natural hunter, always seeking new opportunities and challenges
You have exceptional persuasive communication skills and can influence decisions effectively
You thrive on exceeding targets and are motivated by aggressive goals
You're incredibly resilient, turning challenges into opportunities for growth
You're a strategic thinker who can identify and capitalize on new market segments
You maintain a high level of energy and enthusiasm in every direct interaction
Your earning potential is directly tied to your performance, with no limits placed on commissions. Compensation estimates are based on what typical annual commission compensation is earned in the role.
Auto-ApplySales Rep/Customer service
Customer service advocate job in Fort Myers, FL
Join Our Team Growing Team in Ft. Meyers FL!
We are looking for dynamic and motivated individuals to join our team as a Customer Service/Sales Representative. As a key member of our team, you will be responsible for providing exceptional customer service and driving sales to help us achieve our goals.
Key Responsibilities:
Provide excellent customer service to all clients and customers
Assist customers with inquiries, concerns, and product information
Process sales transactions accurately and efficiently
Meet and exceed sales targets
Build strong relationships with customers to drive repeat business
Maintain a clean and organized work appearance
Stay up-to-date on product knowledge and industry trends
Qualifications:
Previous experience in customer service and sales is preferred but not required
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Strong attention to detail and organizational skills
Positive attitude and a willingness to learn
Ability to work independently and as part of a team
If you are passionate about providing outstanding customer service, enjoy interacting with people, and thrive in a sales environment, we want to hear from you!
$500 fast start bonus based on production
*Ask about our 3-6 month Management training Program
HP Customer Sales Representative
Customer service advocate job in Fort Myers, FL
Job Type:
Regular
Become a part-time HP Customer Sales Representative!
Pay: $19.00 per hour based on location and candidate experience
Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week)
About the Position
HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees.
Day-in-the-Life
Demonstrate HP products at a big box retail store
Engage and build rapport with customers by creating a memorable experience
Responsible for maintaining professional relationships with management and staff within assigned store
Train retail store associates on HP products and services
Maintain displays for cleanliness, functionality, and demo-readiness
Responsible for reporting and competitive insights
What's in it for you?
Stable, weekly schedule
Next day pay on-demand with DailyPay
Friday, Saturday, or Sunday availability
Paid training completed online
$25 per month Technology Reimbursement
Represent one of the most environmentally friendly companies worldwide
I'm Interested! What Qualifications Do I Need?
Be a problem-solving, tech-savvy enthusiast
Have an outgoing personality and be eager to learn
Be comfortable engaging with customers and demonstrating products with training
Ability to engage in a selling process that overcomes objections and connects with customer needs
Retail experience or customer service experience in electronics, tech or wireless a plus
Training or product demonstration experience a plus
1-year job experience required
About Company
2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.
Job Description:
Sell products and services in a retail store, kiosk, and/or event environments
Maintain professional interaction with both customers and fellow employees
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
Advise customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
Responsible for submitting all paperwork completely and accurately
Performance Measurements:
Regular and prompt attendance
Meet established monthly/weekly sales quota/goals
Customer/client satisfaction based on rejection percentage and substantiated complaints
Qualifications:
High school diploma or equivalent required
Six (6) months prior sales, retail, telecom or marketing experience
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Must be available to work evenings, weekends and holidays as needed
Ability to maintain customer confidentiality
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
Auto-ApplySales Department Appointment Setter & Customer Service Agent
Customer service advocate job in Fort Myers, FL
Sam Galloway Ford is growing again! Please take advantage of this amazing opportunity to join our 4th generation, 96-year-old family owned and operated business. We are proud to serve Lee County as one of America's oldest Ford dealerships. We are currently looking to expand our sales BDC department with new team members.
We are in need of two to three appointment setters/customer service agents.
Responsibilities may include, but are not limited to:
- Calling customers to set sales appointments
- Answering emails in a timely manner
- Following up on customer inquiries
- Answering incoming sales phone calls
- Working with the BDC manager
- Communication with the sales team Ideal Candidates: - Team Player- Phone etiquette experience - Customer service background
- Great communicator
Sam Galloway offers competitive pay and a generous employee benefits program.
Benefits include:
PTO
Health Insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Optional Additional Life Insurance
STD Insurance
LTD Insurance
Accidental Insurance
Critical Illness Insurance
Auto-ApplyCustomer Service & Billing Representative
Customer service advocate job in Bonita Springs, FL
Job DescriptionSalary: Commensurate with experience
Optivate is a leading provider of healthcare technology software solutions purpose-built for ophthalmologists and eye care specialists. The company's solutions, which include EMR, practice management, patient engagement, image management, and RCM and billing services are designed to streamline clinical documentation workflows and improve daily practice efficiencies for eye care professionals.
Position Summary:
We are seeking a long-term, tech saavy, and organized Customer Service & Billing Representative to join our team. The Customer Service & Billing Representative is on the front lines handling phone calls, scheduling, billing, and seeing clients through their software implementations and full customer life cycle. Customer Service & Billing Representatives consistently deliver professional and engaging interactions with clients, their staff, and company partners while working to uphold the ideals and standards of Optivate.
Job Duties:
Provide customer support and troubleshooting via phone and email, maintaining thorough documentation of every customer interaction in the CRM system
Maintain up to date payment authorizations and billing info for subscription-based products purchased by customers
Serve as the first point of contact for customers as they begin their EMR setup, guiding them through onboarding and providing support throughout the full customer lifecycle
Appropriately escalate customer issues to respective teams including technical support, training, and development teams while maintaining ownership of resolution follow-up
Manage and oversee the initial customer setup process, ensuring proper legal compliance, systems configuration, and HIPAA compliance requirements are met
Process account modifications including user additions/removals, license adjustments, and subscription changes
Qualifications:
High School Diploma or equivalent
Two (2) to five (5) years of experience in technical support, customer service, billing, or software implementation roles
Ability to work from our Bonita Springs, FL office on Tuesdays and Thursdays
Outstanding communication skills, both oral and written, with ability to explain technical concepts clearly to diverse audiences
Attention to detail and comfort with numbers, bookkeeping and subscription billing programs
Proficiency in remote troubleshooting and guiding clients through complex resolution steps
Experience with ticketing systems and customer relationship management
Nice to Have:
Experience with EMR/EHR systems, particularly in healthcare technology implementations
Background working in Ophthalmology, Optometry, or Ambulatory Surgery Center environments
Experience with optical software systems and patient engagement platforms
Knowledge of healthcare workflows and industry-specific requirements
Experience with QuickBooks, subscription management software such as Recurly
What We Offer:
Competitive salary
Hybrid work model with flexibility and work-life balance
Comprehensive benefits including medical, dental, vision, and 401(k)
Generous paid time off and holiday schedule
Opportunity to grow within a mission-driven and innovative healthcare tech company
AT&T Entry Level Customer Service Positions- $400 to $600 Weekly +
Customer service advocate job in Fort Myers, FL
NuView Connections is a premier marketing firm that specializes in in-store direct marketing campaigns for leaders in the consumer entertainment industry. Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams' growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. NuView Connections values teamwork within our agency and strives for good partnerships across all platforms.
Job Description
HIRING REPRESENTATIVES TO GET STARTED BEFORE 2016 ENDS
LOOKING TO HAVE NEW STAFF START IMMEDIATELY!
We are hiring entry level representatives, to be trained in customer service / public relations / sales / marketing and advertising, that are looking to get started immediately.
We provide PAID one-on-one training, as well as FT / PT positions that are ready to be filled.
**YOU WILL BE REPRESENTING SOME OF THE MAJOR BRANDS IN THE UNITED STATES
JOB REQUIREMENTS
• Ability to work cooperatively as part of a team and independently
• Interact with customers to provide top notch service.
• Excellent Communication Skills
• Access to reliable transportation
• Upbeat, energetic, positive personality!!!
APPLY TODAY TO SECURE A ONE-ON-ONE INTERVIEW
►► SEND US YOUR RESUME OR APPLICATION
•WRITE US ABOUT YOUR WORK EXPERIENCE IF YOU DON'T HAVE A RESUME
•MAKE SURE YOUR PHONE NUMBER IS INCLUDED!
►► OR CALL Mon - Fri 8:30am to 6:00pm & SPEAK WITH OUR HR STAFF TO BOOK YOUR INTERVIEW
CALL ************
A.M. and P.M. schedules available
Full Time or Part Time
We work with your class schedule!!
APPLY RIGHT NOW!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Clinical Call Center Specialist
Customer service advocate job in Naples, FL
Job DescriptionResponsibilities:
Call patients regarding their biopsy results
Appropriately schedule the patient if follow up treatment/procedures are needed
Complete tasks, intra-mails, appointments scheduled, pathology results, pharmacy prior authorizations, insurance authorizations for surgeries
Receive incoming calls through our surgical phone line and appropriately assist the patient
Answer telephone promptly and in a polite and professional manner
Monitoring the pathology log, surgical days, mohs days and assigning your team tasks accordingly
Work effectively and efficiently with your team
Work as a team member
Qualifications:
Minimum one year of dermatology medical assistant experience
Experience scheduling patients
Experience calling patients regarding biopsy results
Excellent verbal and written communication skills in a customer service environment
Proficient in use of computers and software programs
Ability to handle confidential and sensitive information
Must be detailed oriented and able to handle multi-tasks
Extremely outgoing with a good phone presence
Collier County Tax Collector - Customer Service Rep
Customer service advocate job in Naples, FL
Job Title: Customer Service Representative - Dual Service
Supervisor Responsibilities: None
General Summary: The Customer Service Representative shall determine the customer's needs and function as an advocate to complete the transaction in a courteous, accurate and timely manner. With an emphasis on customer service, the support clerk is responsible for processing vehicle titles and registrations, issuances and renewals of driver license, issuance of fishing licensure or birth certificate, collection of property tax or tourist tax. The support staff member will ensure that all transactions processed comply with all regulations set forth by the Department of Highway Safety, Florida Fish and Wildlife Conservation Commission, Florida Department of Agriculture and Consumer Services, U.S. Citizenship and Immigration Services, Department of Transportation, Department of Revenue as well as the Collier County Health Department.
Essential Job Functions:
Ability to navigate State of Florida specific software programs such as FDLIS/FRVIS/CWIS/ ORION or IMS software used to process transactions for driver license, birth certificates, motor vehicles or concealed weapons and obtaining signatures, photographs or scanning documents.
Must Accurately collect payment for all services provided which may include, but are not limited to, motor vehicle transactions, driver license transactions, property taxes, Concealed weapons, hunting and fishing license and Birth Certificates. Ability to use cashiering application used to collect fees and allocate funds properly for all transactions processed. May apply for refunds and collect for non-sufficient funds checks.
May be required to administer a vision test. If testing, must be knowledgeable of requirements for driving. Review eligibility and verify medical documents pertaining to medical issues concerning vision and loss of.
Determine by visual assessment (May need to observe) a customer's signs of physical or mental impairments which would affect the ability to safely operate a motor vehicle with the ability to determine the nature and severity of observed impairment.
May be required to administer a vision test. If testing, must be knowledgeable of requirements for driving.
Ability to document, process, track and follow up transactions by mail, when required.
Must be knowledgeable and remain current on relevant procedure manuals specific to job duties. Must understand governmental regulations and instructions pertaining to duties. Must be able to clearly communicate Florida law and statutes to customers providing instruction to customers in a written and/or verbal format.
Assist the public with completion of application, when authorized by law, for all services provided. The support staff member assists in the completion and perfection of supporting documents and issuance of receipt when applicable. The services provided may include, but are not limited to, transactions for Motor Vehicle, Driver License transaction s, property tax, and birth certificate.
Attends to the needs and/or requests of the public in a courteous, pleasant, and timely fashion both in person, via e-mail, written correspondence and on the phone.
Enters data into database with high level of accuracy with high emphasis on spelling.
Must be knowledgeable of legal documents, Florida statutes, policies and procedures for issuance of a Florida driver license, CDL or I.D card. Adhere to the obligations of reciprocity for out of state and out of country identification requirements and driver licenses.
Must have a working knowledge of all partner agencies that associate themselves with driver license or Motor Vehicle (i.e., voter registration, donate life, veteran's affairs)
Department of Revenue, Motor Voter, D.A.V.I.D, Clerk of Courts, Verification of Lawful Status, Bureau Administration of Review, US Customs & Border Protection, NLET, DVU, DELAP, Keesing, TLSAE, AAMVA
May be required to process parking permits initial applications and renewals including collection of fees.
May be responsible for accurately balancing and depositing cash drawer daily using TAXSYS program.
May be required to issue hunting and fishing licenses using regulations set forth by the Florida Fish and Wildlife Conservation Commission.
(May be required to) Must have working knowledge of on-line driver's transcript records and able to educate customers as to process of clearing record. Coincides with the Clerk of Courts to carefully review clearances and remove sanctions.
Must be knowledgeable of all laws pertaining to the road (i.e., road signs, road rules) in order provide an accurate and safe behind the wheel driving test.
Ability to identify security features and fraudulent documents on behalf of all applicable state and local, State, National and International agencies and how to report fraud and to whom.
On-Site work is an essential function.
Regular and consistent attendance is required.
Departmental Accountabilities:
Provides customers and coworkers with competent, courteous and accurate customer service.
Demonstrates good working knowledge of the published procedures and regulations governing the Tax Collector's Office.
Prepare reports, schedules and correspondence within established guidelines.
Maintains confidentiality of sensitive and restricted information that is reviewed.
Able to deal with problems involving several concrete variables in standardized situations.
Employees are expected to be ready to help the first customer at the time that the office opens.
Maintain adequate supplies at their station.
Maintain a clean, neat and orderly work area.
Education and Experience:
Requires high school diploma or GED
Must be a minimum of 18 years of age, unless required to administer the road test for Driver License.
Previous work history handling money and working with the public preferred.
Basic computer knowledge required as well as printer, facsimile, photocopier, calculator and other standard business machines required.
Essential Physical Skills:
• Ability to see and hear with or without correction
• Ability to communicate both orally and in writing in the English language.
• Must be able to use hands to manipulate objects, tools or controls
• Must be able to maneuver without assistance in an office environment, stand, walk, sit, and reach with hands and arm
• Must be able to occasionally lift and/or move up to 25 pounds
• Ability to work in a constant state of alertness and in a safe manner
Auto-ApplyCustomer Accounts Advisor
Customer service advocate job in Port Charlotte, FL
The salary range for this role is $14.00 to $14.75 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Insurance Services Specialist - Outpatient Insurance Services - Orion Building
Customer service advocate job in Fort Myers, FL
Now Hiring:Insurance Services Specialist Outpatient Insurance Services (OIS) Lee Health Orion Building | 6630 Orion Drive, Fort Myers, FL 33912 Full Time | Shift 1 | 8:00 AM4:30 PM Pay Range: $20.50 $24.09/hr (Minimum to Midpoint) About the Role Are you someone who thrives inmedically based insurance workflows, loves interpreting complex information, and enjoys being a key part of the patient financial experience?
As thefirst point of accessfor Lee Health patients, our Insurance Services Specialist plays a vital role in ensuring accurate, timely, and complete financial clearance. You will:
* Verify insurance coverage & benefits
* Complete authorizations and financial screening
* Communicate with patients, payers, and internal teams
* Navigate multiple systems through high-volume work queues
* Apply medical terminology and analytical skills to secure correct reimbursement
This role is perfect for detail-oriented, tech-savvy individuals who enjoy fast-paced, meaningful work that directly supports patient care.
What Youll Bring
Were looking for someone who excels in:
* Verbal communication (telephone-heavy role)
* Multi-system navigation & data interpretation
* High-volume task prioritization
* Analytical thinking
* Customer service with a professional, supportive tone
Knowledge of medical terminology isrequiredto obtain accurate authorizations.
Education Requirements
* High School Diploma or Equivalent Required
Experience Requirements
Youll shine in this role if you have experience with:
Area of ExperienceRequirementClerical/Administrative RequiredHealthcare Insurance Workflows RequiredEpic EMR PreferredCustomer Service Preferred
Licensure & Certifications
* No licensure required
* No certifications required
Additional Skills
* Strong communication & interpersonal skills
* Tech savvy with solid computer proficiency
* Basic math competency
* Experience withinsurance verificationormedical billingis a plus
* Ability to stay organized, flexible, and composed in high-volume environments
Location
Fort Myers, Florida
Sales Department Appointment Setter & Customer Service Agent
Customer service advocate job in Fort Myers, FL
Job DescriptionSam Galloway Ford is growing again! Please take advantage of this amazing opportunity to join our 4th generation, 96-year-old family owned and operated business. We are proud to serve Lee County as one of America's oldest Ford dealerships. We are currently looking to expand our sales BDC department with new team members.
We are in need of two to three appointment setters/customer service agents.
Responsibilities may include, but are not limited to:
- Calling customers to set sales appointments
- Answering emails in a timely manner
- Following up on customer inquiries
- Answering incoming sales phone calls
- Working with the BDC manager
- Communication with the sales team
Ideal Candidates:
- Team Player
- Phone etiquette experience
- Customer service background
- Great communicator
Sam Galloway offers competitive pay and a generous employee benefits program.
Benefits include:
PTO
Health Insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Optional Additional Life Insurance
STD Insurance
LTD Insurance
Accidental Insurance
Critical Illness Insurance