Customer service advocate jobs in Green Bay, WI

Martin Systems Since 1974, Martin Systems has helped people be better prepared and protected with the most modern technology in security, fire, and life safety. With over 50 years in the business, Martin Systems has consistently delivered excellence and innovation. Recently, we have added several offices and expanded our installation and service footprint to include Green Bay, Milwaukee, Madison, Door County, Appleton, The Lakeshore, and Central Wisconsin. Martin Systems is a community-based business involved in civic contributions throughout the state. We sponsor McGruff House's, Boys and Girls Clubs, Big Brothers & Big Sisters, and local children's fire and safety programs. Our employees participate in Crime Stoppers, Crime Prevention Associations, and other safety-minded community organizations. Role Overview The primary purpose of this position is doing project setup, billing projects, and providing a high-quality customer service experience to the customers of Martin Systems. Key Responsibilities Answers the phone in a professional manner by greeting the customer, listening to understand, and asking questions to properly serve the customer(s). Greets and directs visitors at our office. Screens customer calls and provides callers with information such as company address, directions to the company location, company website and other related information. Demonstrates the basic understanding of the phone system and how to efficiently use it to provide quick response and transfer time. Assists customers with finding, billing information, notes, documents, setup commercial or residential projects and billing of projects. Support the Data Services department by assisting with special projects. Learn and understand the different forms that are used for Martin Systems customers. Other related duties as assigned. Qualifications Comfortable answering & directing phone calls. Must have strong communication and organizational skills. Strong and accurate keyboarding skills for data entry. Paperwork and electronic forms management. Knowledge in computer technology including Microsoft Office, Microsoft Outlook, and other internal systems for effective communication. Professional appearance and attitude are essential. Ability to learn quickly, multi-task, establish priorities, and maintain organization in a changing environment. EEOC Statement Martin Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Role Responsibilities: * Set up standard, rush, forecast, and promotional orders through direct customer interaction * Provide customers with shipment tracking updates, estimated delivery times, and support for accounting inquiries related to credits or debits * Investigate and communicate resolutions for shipment errors * Understand production schedules and transportation constraints to troubleshoot order issues related to product availability * Create export shipping documents through external systems for Cold Storage shipments * Review minimum order quantities and item sales history to identify and promote additional sales opportunities * Receive and process daily customer orders via phone (including pre‑orders), fax, email, web, EDI, and load requests with accuracy and timeliness * Maintain order cut‑off timing in coordination with business units * Develop strong knowledge of company products, programs, and systems used to manage customer accounts * Perform additional duties or special projects as assigned by management Qualifications and Experience: * High School Diploma or GED required * 5+ years of customer service experience in a shared‑services environment or customer service center preferred * General understanding of export processes is a plus * Professional, caring, and enthusiastic communication style when interacting with customers and colleagues * Strong phone etiquette, problem‑solving abilities, and customer service skills * Skilled in de‑escalation and resolving issues for dissatisfied customers * Experience supporting multiple locations, product lines, and customer groups-especially in a start‑up or rapidly growing environment * Ability to organize, prioritize and perform at a high level in a fast‑paced setting * Excellent listening, verbal and written communication skills, including grammar, spelling, and proofreading * Proficient with Microsoft Office-especially Excel-and comfortable with 10‑key and basic math * Demonstrated ability to work independently and collaboratively in dynamic environments. EOE Vet/Disability Morning Glory is proud to be an Equal Opportunity Employer. We actively seek to recruit, hire, and promote qualified individuals from all backgrounds, including women, minorities, veterans, and individuals with disabilities. In accordance with the Americans with Disabilities Act (ADA), Morning Glory provides reasonable accommodations to qualified individuals with disabilities to ensure equal access to employment opportunities without imposing undue hardship on Morning Glory. If you require an accommodation during the application process or while employed, please contact Human Resources at ********************* for assistance. Know Your Rights

Join Reynolds Consumer Products…and Drive Your Career across a world of opportunities! We provide amazing job opportunities for growth with competitive salaries and benefits in an exciting, dynamic, fast-paced, and high-performance organization. Are looking to build a strong career> Then we have an opportunity for you! We are searching for a Customer Accounts Representative to join our team in Appleton, WI. Responsibilities Your Role: As a Customer Accounts Representative, you will be responsible for providing service to International and Domestic customers with a wide range of responsibility for the Presto Specialty business unit (Fresh-Lock , Slider, Specialty Films, Geo). You will also ensure timely and accurate entry of customer sales orders into SAP, working to meet the requirements of customers while verifying items, pricing, delivery dates, applying miscellaneous charges, and ensuring proper invoicing. You will have the opportunity to Make Great Things Happen! Receive customer orders via EDI, email, and phone. Ensure timely, accurate booking of customer's sales orders into our SAP system to meet the customer's requirements. Work with various internal departments to resolve issues related to pricing, inventory, item changes, order shortages, transportation, and on time delivery. Arrange for set up of new customers and ship to sites with appropriate SAP defaults for bill to, payment terms, shipment terms, pricing, etc. Resolve delivery issues related to late deliveries, damages, shortages, requirements for product returns and carrier freight claims. May participate in other areas of Customer Support such as, Vendor Managed Inventory, capacity and customer priority teams/meetings, export shipments and document preparation. You will love it here if… You put safety first, always. You listen, learn, and evolve. You are passionate about collaboration, teamwork, and achieving shared goals. You treat all people with respect, operating ethically, and embrace inclusivity. You are committed to improving our impact on local communities. Qualifications We need you to have: 2+ years of related professional customer service and/or clerical experience in a manufacturing environment. Ability to process, prioritize, and use critical thinking skills to meet customer requirements efficiently and accurately. Possess excellent communication skills, critical thinking skills, pays attention to detail, is an exceptional multi-tasker, works extremely well under pressure, and has a sense of urgency. Able to deal with ambiguity and drive toward solutions Keen understanding and sense of needs (internal and external customers). Proficiency in MS Office Icing on the Cake: BA/BS Degree Proficiency in SAP Knowledge of international shipping processes Experience in one or more of the following areas is helpful: Packaging, Supply Chain, Export Order Processing If you answer yes to the following…we want to meet you! Intellectual Curiosity: Do you have an inquisitive nature? Problem Solving: Do you have a knack for tackling issues head-on? Entrepreneurship: Do you enjoy taking ownership of your work? Customer Centricity: Do you always act in the best interests of the customer, putting their needs first? Growth Mindset: Do you focus on progress rather than perfection? Continuous Improvement: Are you never satisfied with the status quo? Want to know more? Check out our website or connect with us on LinkedIn! Apply today to join a fast-growing innovative company! Not a good fit but know someone who is? Please refer them! Local candidates only, no relocation assistance available Join Reynolds Consumer Products and Drive Your Career across a world of opportunities! For applicants or employees who are disabled or require a reasonable accommodation for any part of the application or hiring process, you may request assistance by emailing us at ******************************. No recruiter calls or emails please. RCP affords equal employment opportunities to applicants without regard to race, color, religion, age, disability status, sex, marital status, protected veteran status, pregnancy, national origin, genetics, genetic information, parental status, or any other characteristic protected by federal, state or local law. RCP conforms to the spirit as well as to the letter of all applicable laws and regulations. Posted Salary Range USD $55,000.00 - USD $60,000.00 /A

**This is a First Shift, Part-Time Position Available Start Time: 7:00 AM Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Responsibilities Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Assist the Service Center Manager Take and deliver messages for the Service Center Manager and Account Managers Provide assistance to Drivers Prepare bills of lading and delivery receipts Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: Payroll Data entry Freight reports Driver collect reports Billing and filling Qualifications Skillful in Microsoft Office Programs Excellent keyboarding skills Has worked in a fast paced environment and has excellent attention to detail Experience with handling a high volume of phone calls Exceptional communication and customer service skills Benefits Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities

Come and work for Envoy Air, an American Airlines Group Company, at ATW and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: 15.20/ hr. Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 2280 E Mason St Suite 200 Location: USA Marshalls Store 1375 Green Bay WIThis position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Non Stop Marketing is a full service marketing firm that specializes in direct marketing and promotional sales campaigns for some of the most respected companies in the entertainment, electronics and telecommunication industries. We work with titans in their respected fields inside of retail powerhouses of Fortune 500 companies. Job Description *IMMEDIATE HIRE* - Entry Level Customer Service & Marketing Non-Stop Marketing is one of the LEADING marketing firms providing exceptional service to large corporations in the Fox Valley area. We recently opened up a NEW OFFICE and are looking to fill several positions. These positions are ENTRY LEVEL to begin with RAPID advancement. OPPORTUNITY: Whether you are looking to get your foot in the door or already have experience, we are interested in hearing more about how your unique skill set can benefit our company. We have team members from all walks of life and believe that degrees and experience in marketing, as well as other industries, can benefit our company. Qualifications Our clients are all industry leaders thus we are selective about who we bring into our company to represent them. If you have the following qualifications we are interested in meeting with you: •Outstanding communication skills both verbal & written •Able to prioritize and work independently with minimal supervision •Able to work effectively in a team environment •Detail-oriented and the ability to follow up on tasks •Work effectively under pressure and maintain a positive attitude •Capable of multi-tasking, prioritizing, and managing time efficiently •To be the best in our industry, we have to have the best people working for us. •Providing the right work environment is important to us. We offer a high-energy, supportive team environment where personal achievements are recognized and rewarded. Additional Information Non-Stop Marketing is one of Oshkosh newest leading sales and marketing firms. We work with global industry leaders to provide the most efficient direct sales and marketing strategy, convert that strategy to actions and deliver the sustainable success they desire. Non-Stop Marketing continues to represent reputable clients alongside leading retailers to implement solutions that address today's challenges and tomorrow's opportunities. Check out our website! ********************************* Like us on Facebook! ****************************************** Visit us on Google Plus! ****************************************************** Connect with us on LinkedIn! ****************************************************************************** Follow us on Twitter! **********************************

We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Green Bay area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)

SUMMARY/OBJECTIVE The Customer Service Specialist is responsible for the day-to-day operations and execution of customer's transportation programs within Superior Transport & Logistics. The Specialist will address external and internal customer service inquires, carrier selection, load tendering, create shipping documents, trace shipments, audit and process carrier invoices. Duties also include (but are not limited to) daily performance reporting, process mapping and improvement, revenue and cost management and specific customer metrics reporting and management. ESSENTIAL FUNCTIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the functions identified in the job description. * Provide extraordinary customer service and accurate and detailed information to the customers who contact Superior Transport & Logistics * Processes customer shipments, changes, and invoices according to established department policies and procedures. * Works closely with the accounting department to resolve invoice items. * Provides timely feedback to the company regarding service failures or customer concerns. * Partners with teammates to support all customer service expectations. * May be asked and required to perform other duties as requested. COMPETENCIES * Complete Customer Focus - Do what's right for the customer and make decisions in the best interest of the customer even when it is difficult. Ability to take care of the customers' needs while following company procedures. * Problem Solving Skills/Analysis - Ability to identify issues, quantify the issue, come up with options, evaluate and recommend solutions and use common sense to solve problems. * Excellent Time Management - Show up (ahead of) time, do your work, keep focused on what your job is * Communicate Concisely - Clearly and effectively while maintaining a friendly, caring and professional tone of voice. Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea * Teamwork - Must be able to work in a team, but also be self-managing, self -motivated and balancing workload and effort doing what is best for the team/customer * Proficiency in Microsoft Office Applications - including (but not limited to) Excel, Access, Outlook, and basic proficiency in Word and PowerPoint. * Organizational Outlook - Must come to work with a good attitude, be a quick learner, and have attention to detail, organized and flexible with change. * Personal Integrity - (Trust and be trusted)be accountable and responsible, display solid work ethics * Business Acumen - Ability to grasp and understand business concepts and issues. * Change Management - Ability to encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities. * Decision Making - Ability to make critical decisions while following company procedures. * Leadership - Ability to influence others to perform effectively and to be responsible for making decisions. * Problem Solving - Ability to find a solution for or to deal proactively with work related problems. * Risk Taking - Ability to take calculated risks or to stretch the limits of comfort zones. * Team Building - Ability to convince a group of people to work toward a goal. SUPERVISORY RESPONSIBILITY This position has no supervisory responsibilities. WORK ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand; walk. POSITION TYPE AND EXPECTED HOURS OF WORK This is a full-time position. Days and hours of work are Monday through Friday, with an 8 hour shift (overtime as required) between 6:30 a.m. to 5 p.m. dependent on customer and/or company needs. TRAVEL No travel is expected for this position. REQUIRED EDUCATION AND EXPERIENCE * Customer service experience within the Transportation and Logistics segment. * Minimum of one year of customer service experience in a high volume call center environment where drive, determination and self-motivation were required. Must be able to demonstrate ability to handle difficult customer service needs and telephone calls while maintaining professionalism, care and a sense of urgency. * Proficiency with Microsoft Office Suite including Word and Excel * Ability to type minimum of 40 wpm * Organize and maintain desktop and paperwork accurately and efficiently. * Must be able to address customer concerns verbally and in writing with poise, professionalism and to the point. EEOC POLICY It is the policy of Superior Transport & Logistics not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.

Endries is a leading distributor of fasteners and Class-C parts serving industrial Original Equipment Manufacturers (OEM's) and the Industrial marketplace worldwide. From its headquarters in Brillion, WI and eleven U.S. and international distribution centers, Endries provides over 500,000 SKUs to its customer base. Endries operates primarily through a vendor managed inventory model, managing C-part categories for its customers across diverse industrial end markets. Endries partners with customers through robust replenishment systems that provide products and support services which are critical to maintaining the manufacturing process. A Customer Service Support Specialist is a professional responsible for maintaining and enhancing relationships with customers on behalf of the company. Their main objective is to ensure customer satisfaction, promote retention, and maximize sales opportunities. Some responsibilities are to manage contact with customers ensuring resolution of issues, supporting product delivery, and coordinating product orders. They will promote a work culture that represents the organization's vison, mission, and values. This is a full-time position that includes benefits such as medical, dental, vision, and life insurance, generous paid time off, competitive pay, and much more. Apply today! Responsibilities: Provide world class customer service Review appropriate reports and records to ensure bin management system is properly maintained Identify, source and quote parts and process related customer orders Review and maintain customer pricing Build a strong working relationship with all customer contacts Maintain at all times a positive mental attitude to customers and fellow associates Audit inventory levels inside customer facilities Occasionally replenish inventory in customer's facility Document key events and notes in Endries CRM system Provide technical part information to customer utilizing internal company engineering and quality support resources Identify and actively pursue opportunities for continued revenue growth with existing customers Improve customer relations by being pro-active and consistently involved in meeting the customer's requirements Grow the business portfolio on product mix with the customer Qualifications: A successful associate will be goal oriented, self-motivated and able to meet deadlines while building and maintaining strong customer relationships Customer Service experience Good analytic and organizational abilities required Attentive to detail Quick learner Self-motivated with a strong desire to succeed Excellent interpersonal and communication skills, both written and verbal Problem solving and decision making skills Technical and mechanical inclination a plus Occasionally lift 20-40 pounds, at times up to 50 pounds Proficiency in Microsoft Office products with an emphasis in Outlook and Excel Starting wage: $19 - $22 per hour **Actual compensation may vary depending on job-related factors which may include knowledge, skills, experience, and location. Endries International is an equal opportunity employer. All qualified applicants will be considered for employment without attention to his or her race, color, religion, sex, sexual orientation, age, national origin, marital status, pregnancy, veteran status or because of a disability that does not prevent the individual from performing the essential functions of his or her job, as well any other legally protected class status.

About the RoleThe Customer Service Specialist plays a critical role in ensuring seamless order management and exceptional customer support. You'll independently manage incoming orders, inventory tracking, and customer communications through internal and external systems to ensure accurate, on-time fulfillment. From monitoring inventory levels to coordinating shipments and maintaining key reports, you'll help deliver a smooth, reliable experience for both customers and internal partners. What You'll Do Maintain order accuracy through precise data entry and proactively address pricing discrepancies Manage daily, weekly, import, and seasonal program orders across U.S. and international manufacturing facilities and suppliers Monitor incoming product containers and inventory levels; send proactive communications regarding delays, production issues, backorders, and shortages Inspect and verify labeling on manufactured product samples, complete testing reports, and submit items for third-party testing Calculate pallet and truck volume requirements for outgoing orders and input shipment data into client portals Track must-arrive-by-date compliance for seasonal programs and collaborate with third-party logistics teams and distribution centers to resolve issues Maintain weekly reporting, including sales and fill-rate performance, and distribute updates to clients, sales, and marketing teams Develop Excel reports using system data to support sales, procurement, planning, marketing, and warehouse teams (Wisconsin and Illinois) Perform all other duties as assigned to support business needs What We're Looking For Ability to work independently while collaborating effectively across departments Strong adaptability with the ability to manage shifting priorities and perform under deadline pressure Highly detail-oriented, organized, and committed to accuracy and follow-through Strong written and verbal communication skills Solid computer proficiency, including the ability to create and analyze reports in Excel and navigate multiple systems Minimum 3 years customer service experience in data driven customer focused environment Organizational Values Safety - Teamwork - Customer Focus - Ownership - Initiative - Creativity At Hoffmaster, our core values guide how we work and support each other every day. This role demonstrates Customer Focus by ensuring accurate orders, timely communication, and reliable service, and Teamwork through close collaboration with logistics, sales, marketing, procurement, and warehouse teams. Ownership is shown through proactive management of orders, reporting, and issue resolution, while Safety ensures compliance in all product-handling and testing activities. Initiative drives continuous improvement in reporting and order flow, and Creativity supports problem-solving and process enhancements that elevate the customer experience.

Requirements Education and Training: 3 - 5 years as a Customer Service Agent or similar High school diploma or GED Proven business or life-experience in troubleshooting Knowledge/Skills/Abilities: Understands the use of the multi-meters, AC/DC power Understand troubleshooting PCBAs and electronics systems Ability to interpret wiring schematics and drawings Self-starter capable of observing and solving problems using all available resources Must be able to establish priorities, work independently, and proceed with objectives without supervision Confidence, tact, patience, politeness, and diplomacy while dealing with complex problems and customers Strong interpersonal skills in areas of verbal and written communications High degree of accuracy and attention to detail Proficiency with Microsoft Office products (Word, Excel, etc.) Mechanical assembly build experience a plus Motivational, listening, and problem-solving skills Works well with others in a team environment Clear and concise, fluent, and positive communication skills Possess the ability to make good judgment calls in an environment without black-and-white rules Ability to take on and resolve recurring difficulties with customers and staff Travel Requirements: Possible, but not regular, visits to customer locations as well as possible attendance at trade shows Physical Requirements: The ability to sit, stand, bend, and twist

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule: To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations. Schedule is provided two to three weeks in advance Pay Information: $20.72/hr (Entry-Level), $25.06/hr (LPN License), $30.09/hr (RN License) WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High school diploma or equivalent is required Customer service experience and effective verbal communication skills are required A current, valid driver's license with a good driving record is required. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) Prior leadership experience BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental, and Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% company match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition

Job Description Join The Insurance Resource as a Licensed Insurance Customer Service Representative in Kimberly, Wisconsin, where we believe in building meaningful customer relationships through exceptional service. Our team is dedicated to fostering a supportive and engaging environment that enhances both personal and professional growth. In this role, you'll have the opportunity to work directly with our clients, ensuring they receive the help and guidance they need with their insurance policies. We are searching for a communicative and customer-focused individual who can thrive in a collaborative setting. Your role will involve direct client interactions to solve inquiries, resolve issues, and provide excellent support. If you are committed to making a positive impact and enjoy helping clients, this position is perfect for you. Benefits Paid Time Off (PTO) Mon-Fri Schedule Retirement Plan Evenings Off Flexible Schedule Responsibilities Client Support: Provide exceptional customer service by addressing policyholders' queries and concerns promptly and professionally. Policy Management: Assist clients in understanding policy details and make necessary changes or updates as required. Claims Assistance: Guide clients through the claims process, ensuring all documentation is submitted accurately and timely. Problem Resolution: Collaborate with clients to resolve any issues related to their insurance policies effectively. Education: Educate clients about policy provisions, coverage options, and renewals to enable informed decision-making. Feedback Collection: Gather and report on customer feedback to improve service delivery and customer satisfaction. Requirements Licensing: Possession of a valid insurance license is mandatory. (However, if you are the right fit, we will consider helping you get licensed.) Experience: Proven experience in customer service within the insurance industry. Communication Skills: Excellent verbal and written communication skills. Customer Focused: A strong commitment to delivering exceptional customer service and ensuring client satisfaction. Problem-solving: Demonstrated ability to address customer inquiries and resolve issues effectively. Interpersonal Skills: Ability to build and maintain strong client relationships. Organizational Skills: Capacity to manage multiple tasks efficiently and prioritize work. Teamwork: Ability to work collaboratively with other team members in a dynamic environment. Tech Literacy: Familiarity with basic computer applications and customer relationship management (CRM) software.

Are you a proactive problem-solver with a passion for keeping things moving? At LaForce, we're on the lookout for a Logistics Support Representative who's ready to jump in and make an impact. If you thrive in a fast-paced environment where every detail matters and collaboration is key, we want to hear from you! What You'll Do As a Logistics Support Representative, you'll be the behind-the-scenes hero who ensures materials move smoothly from vendors to customers. You'll coordinate, communicate, and support our logistics process to keep our customers satisfied and our operations running like clockwork. Your day-to-day will include: * Tracking purchased materials and confirming shipment timelines with vendors. * Coordinating in-house production readiness for on-time shipping. * Proactively updating Sales and Engineering teams on any potential delays. * Creating internal work orders for hardware shipments. * Filing freight claims for damaged materials. * Assisting customers with shipping updates and delivery status. * Confirming deliveries and ensuring customer satisfaction. What You Bring * Associate's degree (or equivalent experience); bachelor's degree is a plus. * Strong communication skills - both written and verbal. * Ability to interpret technical documents and follow procedures accurately. * A detail-oriented mindset and a knack for juggling priorities. Why LaForce? At LaForce, we don't just offer a job - we offer a path. You'll work in a dynamic, supportive environment where your contributions matter. We believe in rewarding great work and supporting your career growth. Our benefits include: * 401(k) plan with company match. * Medical, Dental, and Vision insurance. * Generous paid time off. * Tuition reimbursement for continued learning. * Wellness programs to support a healthy lifestyle. Apply today - we can't wait to meet you!

, Inc. For more than 40 years, Wisconsin Converting, Inc. has been a trusted manufacturer of high-quality paper bags for the retail, food service, medical, and e-commerce industries. We proudly produce and ship millions of eco-friendly, fully recyclable, and compostable packaging products every year-supporting both small businesses and national brands. As our business grows, we remain committed to quality, reliability, and exceptional customer partnerships. Why Join WCI? If you're a customer service professional with experience in manufacturing, order processing, or production-driven environments, this is an opportunity to put your skills to work in a rewarding and stable industry. As a Product Service Specialist, you'll play a critical role in ensuring orders move accurately and efficiently through our system. You'll work closely with production, sales, and scheduling teams to keep customers informed and operations running smoothly, all within a collaborative, supportive workplace. What You'll Do Process and enter customer orders with precision in our ERP system. Verify pricing, discounts, shipping details, and credit status while proactively communicating with customers. Maintain and update customer accounts and coordinate sample requests. Troubleshoot order discrepancies, process returns, and partner with production to resolve issues quickly. Provide responsive support to customers, ensuring a seamless order-to-shipment experience. Collaborate daily with sales, production, scheduling, and accounting departments. Support management with updates and participate in key team meetings. Assist with additional projects and tasks that keep operations moving. What We're Looking For High school diploma or equivalent required. At least 1 year of customer service experience, ideally in a manufacturing, logistics, or production-based environment. Strong communication, problem-solving, and follow-through skills. Detail-oriented with the ability to multitask in a fast-paced setting. Comfortable using computers, ERP or order-entry systems, and office equipment. Solid math skills and accuracy in data entry. Team-focused mindset and commitment to excellent customer service. What We Offer Consistent Schedule: Monday-Friday, 8-hour shifts. Time Off: Immediate PTO plus 8 paid holidays. Health Benefits: Medical, dental, and vision insurance beginning the first of the month after hire. Retirement Savings: 401(k) with 50% match on the first 6%. Ready to Take the Next Step? If you bring manufacturing know-how, strong customer service skills, and a passion for accuracy, we'd love to meet you. Apply today and grow your career with WCI!

Elevate your professional journey as an HVAC CSR - Customer Service Rep at Wesley Heating & Cooling! Nestled in the heart of Green Bay, Wisconsin, we're seeking a dynamic individual to join our esteemed team. Brace yourself for a competitive salary ranging from $18 to $23 per hour, complemented by a comprehensive benefits package featuring health insurance, paid vacations, and a 401k plan with an impressive 10% company match. If you're ready to make a mark in the HVAC industry, continue reading-your next career move awaits. ABOUT OUR COMPANY Wesley Heating & Cooling is all about comfort. Our mission is to excel in HVAC services, specializing in residential and light commercial clients. From furnaces to indoor air quality solutions, we're dedicated to keeping our community comfortable. We're a locally owned family company, providing top-tier service rooted in professionalism, technical expertise, and unwavering customer satisfaction. With an impressive 98% client satisfaction rating, we're industry leaders. If you seek a company valuing your expertise and fostering inclusivity, Wesley Heating & Cooling awaits your contribution! DAY-TO-DAY As the HVAC CSR - Customer Service Rep, you'll enjoy a full-time commitment from 8 am to 4:30 pm, offering you a balanced work-life harmony. Picture yourself orchestrating excellence in HVAC service satisfaction. Your day commences with precision as you answer calls, meticulously schedule service appointments, and ensure seamless communication between clients and our skilled technicians. A call comes in-a satisfied client commending your exceptional service coordination. Your day unfolds as a symphony of organization, dispatching, and delivering unparalleled customer experiences. As the HVAC CSR - Customer Service Rep, you are the linchpin, ensuring Wesley Heating & Cooling stands out in every client interaction. MINIMUM REQUIREMENTS TO BE CONSIDERED High school diploma Experience dealing with clients Data processing skills and familiarity with Microsoft Office products Above-average communication skills Preferred qualifications? We're impressed if you've got experience booking and dispatching calls, the ability to type sales agreements, and can handle a sometimes fast-changing environment. Does this sound like the right fit for you? If so, and you meet the above requirements, apply now with our quick, mobile-friendly initial application. Don't wait, we want to hear from you today!

Title: Customer Service CoordinatorReport To: Customer Service ManagerDepartment Hours: 7:00 am - 4:30 pm Mission Statement: To be a family that demonstrates extraordinary passion, hard work, and integrity with steadfast loyalty and support for those we serve: our employees, our communities, and our customers. The Customer Service Coordinator will work closely with established customers to resolve issues that arise on installed TTX Systems and fulfill orders for general system maintenance and upkeep. Utilizing resources in Engineering, the CSC will determine parts that need to be ordered or fabricated, set up spare parts list, manage warranty issues, and outstanding credit issues. General Responsibilities Field calls from established customers and assist in resolving equipment problems and fulfilling spare parts orders Prepare quotes and get pricing and delivery dates from vendors Follow-up on quotes to customers Enter customer orders in Encompix and generate pick tickets/shipping paperwork Gather necessary drawings from Engineering of parts that need to be manufactured Create and release shop orders and monitor fabrication of parts Create and maintain customer files Work with vendors to resolve warranty issues and outstanding credits Develop spare parts list for customers by working with Purchasing and Engineering Make determination on warranty's Pull completed orders and route information to Accounting for billing Gather cost information for service work and generate paperwork for accounting to prepare invoice Requirements Strong mechanical aptitude Experience working with blueprints in a manufacturing environment Full understanding of Microsoft Word, Excel and Outlook required Superior verbal and written communication skills Ability to maintain meticulous organization while multi-tasking is a must Previous sales experience is a plus Customer focused attitude is a must High school diploma required

The Customer Service specialist is responsible for providing service to customers through timely and accurate entry of customer sales orders always working to meet the customer's requirements while verifying items, pricing, delivery dates, applying miscellaneous charges, and ensuring proper invoicing. Use of exceptional problem solving skills to resolve issues such as order shortages, delivery issues, and pricing discrepancies. They research and resolve, customer needs, using root cause analysis to prevent re-occurrence and provide work back up when team members are out of the office.