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Medical Customer Service
Biolife 4.0
Customer service advocate job in Appleton, WI
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
Now offering daily pay to our hourly team members! Don't Wait For Payday. Get Your Pay Today.
What We Offer:
Comprehensive benefits starting on Day 1 - because your well-being matters
On-demand pay - access a portion of your earned wages before payday
Debt-free education opportunities - earn your degree or certifications with no out-of-pocket costs
Paid training - we'll set you up for success from day one
Career growth and advancement opportunities - build your future here!
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customerservice and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
You will screen new and repeat donors and take and record donor vital signs and finger stick results.
You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
High school diploma or equivalent
Ability to walk and/or stand for the entire work shift
Will work evenings, weekends, and holidays
Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
Fine motor coordination, depth perception, and ability to hear equipment from a distance
Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - WI - Appleton - Eisenhower Dr
U.S. Starting Hourly Wage:
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - WI - Appleton - Eisenhower Dr
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Part time
Job Exempt
No
$16 hourly 6d ago
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Route Service Representative (4-Day Workweek)
Cintas 4.4
Customer service advocate job in Greenville, WI
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products.
Our Route Service Sales Representatives enjoy:
- Comprehensive 10-week training program
- Solid base salary and commission potential after being assigned a route
- Majority work a 4-Day workweek
- Majority work no nights or weekends
- Monthly/Quarterly performance bonuses & incentives
Key Responsibilities Include:
- You are the face of Cintas to our customers and must work to build rapport with key decision makers
- Ensure quality standards, and proactively solve customer concerns.
- Grow our existing customer base by upselling and cross-selling additional products and services
- Negotiating service agreement renewals and control inventory while working professionally and safely
- Comply with driving and vehicle regulations.
**Skills/Qualifications**
Required
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
+ Have an active driver's license
+ Be at least 21 years of age
+ Obtain a DOT medical certification
+ Provide documentation regarding their previous employment
All successful candidates will also possess:
+ The ability to meet the physical requirements of the position
+ A High School diploma, GED or Military Service
+ The ability to demonstrate a strong customerservice orientation
+ Self-motivation and the drive to work in an environment that relies on teamwork to meet goals
+ A positive attitude, along with ambition, organization and service spirit
This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills.
**Benefits**
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
**Company Information**
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** SSR
**Organization:** Rental
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
\#INDT2
$33k-38k yearly est. 4d ago
Client Relationship Specialist - Appleton, WI
Charles Schwab 4.8
Customer service advocate job in Appleton, WI
Regular
Your opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
As a Client Relationship Specialist (CRS), you have the opportunity to bring your passion for customerservice to a role and a firm that will champion your growth in the financial services industry. You'll play a critical role in the operational success of this local Schwab branch, under the guidance of your Client Relationship Manager and Branch Manager, both of whom you will assist to help deliver an unparalleled client experience. Development and growth are at the core of this role. In the Branch Network at Schwab, you have both a clear growth path as well as endless opportunities to challenge yourself and deepen your expertise. Although licensing isn't required for the role, Schwab will support you to become licensed in the Series 7 and 63/66 if that is in line with your career goals. If you are looking for a step into the financial services industry that allows you to work with clients, expand your knowledge, and build a life-long career, this may be the opportunity for you.
To read more about our client offerings visit: Charles Schwab - Investor Services
What you have
Required Qualifications:
1+ years of Client/CustomerService experience
Preferred Qualifications:
Previous experience in Financial Services/Wealth Management and/or closely related industry.
While licensing is preferred, it is not required for this role, Charles Schwab will support employees in this role in obtaining and/or holding the Series 7 and 63/66 licenses
Ability to handle client needs with tact and diplomacy
Outstanding written and oral communication skills
Experience working independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously
Ability to build and maintain good cross-enterprise working relationships
Basic understanding of brokerage regulations and rules that govern client accounts
May be asked to become a Notary
What's in it for you
At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
$56k-70k yearly est. 1d ago
Entry Level Customer Service & Marketing
Non-Stop Marketing
Customer service advocate job in Oshkosh, WI
Non Stop Marketing is a full service marketing firm that specializes in direct marketing and promotional sales campaigns for some of the most respected companies in the entertainment, electronics and telecommunication industries. We work with titans in their respected fields inside of retail powerhouses of Fortune 500 companies.
Job Description
*IMMEDIATE HIRE* - Entry Level CustomerService & Marketing
Non-Stop Marketing
is one of the LEADING marketing firms providing exceptional service to large corporations in the Fox Valley area. We recently opened up a NEW OFFICE and are looking to fill several positions. These positions are ENTRY LEVEL to begin with RAPID advancement.
OPPORTUNITY:
Whether you are looking to get your foot in the door or already have experience, we are interested in hearing more about how your unique skill set can benefit our company. We have team members from all walks of life and believe that degrees and experience in marketing, as well as other industries, can benefit our company.
Qualifications
Our clients are all industry leaders thus we are selective about who we bring into our company to represent them.
If you have the following qualifications we are interested in meeting with you:
•Outstanding communication skills both verbal & written
•Able to prioritize and work independently with minimal supervision
•Able to work effectively in a team environment
•Detail-oriented and the ability to follow up on tasks
•Work effectively under pressure and maintain a positive attitude
•Capable of multi-tasking, prioritizing, and managing time efficiently
•To be the best in our industry, we have to have the best people working for us.
•Providing the right work environment is important to us.
We offer a high-energy, supportive team environment where personal achievements are recognized and rewarded.
Additional Information
Non-Stop Marketing
is one of Oshkosh newest leading sales and marketing firms. We work with global industry leaders to provide the most efficient direct sales and marketing strategy, convert that strategy to actions and deliver the sustainable success they desire.
Non-Stop Marketing
continues to represent reputable clients alongside leading retailers to implement solutions that address today's challenges and tomorrow's opportunities.
Check out our website! *********************************
Like us on Facebook! ******************************************
Visit us on Google Plus! ******************************************************
Connect with us on LinkedIn! ******************************************************************************
Follow us on Twitter! **********************************
$36k-69k yearly est. 18h ago
Customer Support Center Representative
Horicon Bank 3.6
Customer service advocate job in Horicon, WI
Job Description
The Customer Support Center Representative is responsible for providing accurate and efficient service and support to internal and external customers via email, secure message, or telephone communication. Promotes Horicon Bank as a full-service bank; maintains expected standards of customerservice, product sales, referrals, and accuracy of account maintenance processed in compliance with Horicon Bank guidelines.
Principal Duties and Responsibilities:
Enthusiastically support the Bank sales function by providing exceptional service to internal and external customers of the Bank.
Promote and sell Horicon Bank products and services through inbound and outbound phone calls.
Assist with questions and inquiries regarding bank products, services, and procedures via telephone, email, or secured messaging.
Review and resolve internal and external bank errors/complaints received via telephone, email, or secured messaging.
Provide operational and sales support to internal customers through a direct support line.
Perform address changes, account maintenance, balance transfers, dormant account reactivation, and file maintenance. Assist customers with electronic and voice banking needs. Assist customers with credit and debit card inquiries, blocks and card maintenance.
Review online applications, process account opening, complete maintenance and provide support for accounts opened via our Digital Branch.
Process routine daily and weekly reports including audits, check back, and maintenance of customer accounts and profiles. Complete workflows requiring maintenance to accounts, RIMS and services.
Prepare documentation and reports of Customer Support Center function activities according to schedule or as requested.
Keep current on various types of fraud trends to protect the bank and our customers from potential fraud losses.
Additional Duties and Responsibilities:
Update knowledge and develop professionally on a continuing basis. Participate in internal and external training and development opportunities as required.
Perform other duties as may be necessary to fulfill the responsibilities of this role, or to assist in other areas of the bank.
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to the AML/CFT team.
Knowledge, Skills, and Abilities:
High school diploma and a minimum of two years banking experience required. Previous new account opening experience preferred.
Computer literacy including experience with Office Suite, MS Word, MS Excel, and other computer software products.
Knowledgeable of all bank functions and understanding of bank products and services, including the rules, regulations, policies, and procedures.
Exceptional customerservice and excellent verbal and written communication skills are necessary to adequately address customer inquiries and efficiently resolve conflict in the most appropriate manner while positively representing the bank.
Must possess the ability to plan and prioritize work, multi-task, exercise good judgment in all areas of responsibility, safeguard confidential information, and work effectively under pressure.
Ability to analyze data, identify and troubleshoot issues and provide practical solutions.
Working Conditions:
Work is performed in a pleasant office environment with minimal chance for personal injury. Frequent mental concentration is necessary for listening and responding to various situations. Must be able to lift and move up to 20 pounds unassisted. Some twisting, bending, and turning is required. Work hours are generally during normal business hours and may include some evening and weekend hours.
This role description describes the general nature and level of work performed by employee assigned to this role. It does not state or imply that these are the only duties and responsibilities assigned to the role. The employee may be required to perform other job-related duties as requested by management. All requirements are subject to change over time, and to possible modification to reasonably accommodate individuals with a disability.
This role description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs to the employer and requirements of the role change.
$37k-42k yearly est. 16d ago
Part Time Ramp and Customer Service Agent
Envoy Air Inc. 4.0
Customer service advocate job in Appleton, WI
Come and work for Envoy Air, an American Airlines Group Company, at ATW and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customerservice.
We are hiring immediately, with no experience required!
Pay rate: $14.91 / HR
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Both full-time and part-time positions available.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a CustomerService Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
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$14.9 hourly Auto-Apply 11h ago
PreCollege Services Specialist
University of Wisconsin Stout 4.0
Customer service advocate job in Oshkosh, WI
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.
Position Title:PreCollege Services SpecialistJob Category:Academic StaffEmployment Type:Terminal (Fixed Term) Job Profile:Pre-College Svcs Advising SpecJob Duties:
The PreCollege Outreach and Engagement Liaison serves as a key connector between UW Oshkosh, regional schools, community organizations, and families to advance access to higher education for Wisconsin middle and high school students. This position provides direct student advising, coordinates outreach and engagement efforts, and assists with the delivery of DPI-funded PreCollege Programs (including SMARTS, YES, Pulse Medical, Titan Advantage Program, and others). The Liaison plays a critical role in promoting college readiness, ensuring compliance with grant requirements, and supporting recruitment and retention outcomes for participants transitioning to postsecondary education. This position is funded through the Wisconsin Department of Public Instruction (DPI) PreCollege Scholarship Program Grant, supporting UW Oshkosh's PreCollege outreach and engagement initiatives through June 30, 2027, with continuation dependent on future grant renewals.
Key Job Responsibilities:
Outreach, Recruitment, and Relationship Management
Develop and maintain partnerships with K-12 schools, community-based organizations, tribal and faith-based entities, and parents to increase awareness and participation in UW Oshkosh PreCollege Programs.
Coordinate outreach presentations, classroom visits, and participation in statewide precollege fairs and DPI events.
Serve as a campus liaison for the Wisconsin Educational Opportunity Programs (WEOP), DPI, and other partners supporting student access.
Collaborate with UW Oshkosh Admissions and Marketing teams to align PreCollege outreach with institutional recruitment strategies, ensuring consistent branding and messaging.
Partner effectively with Academic areas to ensure quality high impact academic/career experiences are includes in the college exposure initiatives.
Utilize data-driven approaches to identify and prioritize schools with high percentages of students eligible for free/reduced lunch that are also likely to yield to UWO.
Identifies, promotes, and maintains external partnerships to support the pre-college program
Provides support in identifying appropriate fields of study, career options, or programs and refers students to appropriate resources
Program Coordination and Student Support
Assist with the implementation of PreCollege initiatives including residential and commuter programs.
Support the guided application and registration process, ensuring completion of DPI PreCollege Scholarship forms and eligibility verification.
Plan and facilitate workshops on college readiness, financial literacy, and career/academic program exploration.
Provide individualized advising and mentorship to assigned cohorts of students throughout the academic year.
Coordinate tutoring and mentoring assignments for college student staff and serve as a mentor/supervisor for 2-4 student assistants.
Oversee logistics for college tours, residence hall stays, classroom utilization, and field experiences.
Administrative and Institutional Collaboration
Collaborate with university departments (Admissions, Academic Colleges, Financial Aid, Residence Life, and Student Affairs) to enhance precollege programming and transition pathways.
Represent UW Oshkosh at DPI quarterly meetings and UW System PreCollege gatherings.
Contribute to the strategic planning and continuous improvement of PreCollege outreach and engagement strategies.
Perform other duties as assigned to advance the university's commitment to college access and success.
Leads the implementation of program policies and procedures through oversight of day-to-day activities for program staff and student and community volunteers
Grant Compliance, Reporting, and Evaluation
Maintain student records and documentation in accordance with DPI audit and record retention standards.
Track participation, pre/post assessments, and survey outcomes to evaluate program effectiveness.
Assist in preparing mid-year and end-of-year DPI reports, enrollment verification forms (PI-1573A), and final grant documentation.
Support budget monitoring, including supply orders, travel reimbursements, and participant support costs as outlined in the DPI-approved budget.
Ensure full compliance with DPI grant requirements, performance reporting, and documentation as stipulated in the 2025-2027 funding cycle.
Department:
Admissions
Compensation:
Starting at $43,888 and commensurate with experience
Required Qualifications:
Bachelor's degree from an accredited institution.
Demonstrated skills in strong communication, presentation, and relationship-building.
Must have a valid driver's license and the ability to become a university authorized driver at the time of appointment.
Willingness to travel and work evenings/weekends as program needs dictate.
Preferred Qualifications:
Bilingual proficiency (Spanish or Hmong).
Proven experience with DPI PreCollege Scholarship programs or TRIO, GEAR UP, or similar access initiatives.
Demonstrated success in outreach, advising, or student development roles.
Proven familiarity with grant-funded program administration and reporting.
Demonstrated experience collaborating with K-12 educators, counselors, and administrators.
How to Apply:
Applicants must submit the following documents using the online application:
Resume
Cover Letter
*Please use your application materials to speak to each of the qualifications for this position as listed above. Be sure to describe your relevant experience and areas of expertise, using specific examples from your work and education history. Applicants must complete all required fields and attach all required documents prior to submitting the online application.
All final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references, with at least one being from a manager or supervisor, during the interview process.
Note: Once you have attached your materials and submitted your application, you will not be able to go into the system and change them.
To Ensure Consideration: Applications received by the end of the day on 01/04/2026 are ensured full consideration. Applications received after that date may be given consideration. Application materials will be evaluated, and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.
Contact Information:
For questions regarding your application and additional options to apply, contact Human Resources at ********************* or ************.
Legal Notices:
Reasonable Accommodations
UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact ****************** or ************. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.
Confidentiality of Applicant Materials
UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.
CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.
Annual Security and Fire Safety Report (Clery Act)
For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see ************************** or call UWO Police Department, at ************** for a paper copy.
UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.
$43.9k yearly Auto-Apply 47d ago
Customer Solutions Representative
Village Associates
Customer service advocate job in Pulaski, WI
Responsible for ensuring that Bay Tek Entertainment delivers the highest level of customerservice possible to both internal and external customers. Primarily responsible for providing unscripted technical troubleshooting phone support to our customers for any of the products we manufacture to help diagnose electromechanical and software-related issues while also generating sales of parts and other products.
Responsibilities:
Assure customer satisfaction by working directly with our end customers via phone to troubleshoot and provide technical advice to resolve game/machine problems
Troubleshoot by understanding and identifying the cause and effect of software and electromechanical devices
Within the Village, be a strong customeradvocate while balancing our business goals
Identify and quantify issues to discover or prove patterns and trends
Engage with others to resolve issues
Possess the ability to document issues and report details and status
Provide internal and external communication, disseminating information about issues, advisories, status, resolutions, techniques, etc.
Willing involvement with our new product development team as a customeradvocate
Perform data entry, recording the details of the incident and entering the resulting order and invoicing process for parts required
Email Corresponding with customers and distributors which may lead to customer orders
Email Corresponding to troubleshoot products in the field with technicians.
Be Sales Minded to help upsell and drive orders to hit overall sales goals and growth
Materials and Equipment Utilized:
Typical office equipment
Working Environment:
95% - Office environment
5% - Manufacturing environment; clean, low to moderate noise, safety glasses required and other personal protective equipment where applicable
Requirements
Education and Training:
3 - 5 years as a CustomerService Agent or similar
High school diploma or GED
Proven business or life-experience in troubleshooting
Knowledge/Skills/Abilities:
Understands the use of the multi-meters, AC/DC power
Understand troubleshooting PCBAs and electronics systems
Ability to interpret wiring schematics and drawings
Self-starter capable of observing and solving problems using all available resources
Must be able to establish priorities, work independently, and proceed with objectives without supervision
Confidence, tact, patience, politeness, and diplomacy while dealing with complex problems and customers
Strong interpersonal skills in areas of verbal and written communications
High degree of accuracy and attention to detail
Proficiency with Microsoft Office products (Word, Excel, etc.)
Mechanical assembly build experience a plus
Motivational, listening, and problem-solving skills
Works well with others in a team environment
Clear and concise, fluent, and positive communication skills
Possess the ability to make good judgment calls in an environment without black-and-white rules
Ability to take on and resolve recurring difficulties with customers and staff
Travel Requirements:
Possible, but not regular, visits to customer locations as well as possible attendance at trade shows
Physical Requirements:
The ability to sit, stand, bend, and twist
$35k-53k yearly est. 41d ago
Customer Sales & Service Representative
DTS Fluid Power 3.6
Customer service advocate job in Appleton, WI
Applied Industrial Technologies is hiring a full-time Customer Sales & Service Representative at our Appleton, WIservice center. In this role, you'll provide professional and timely support to our sales team and customers.
As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill - and that's where you come in.
Why join AIT?
In addition to competitive hourly pay, bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:
A lasting career - career paths are available in sales, operations, or management throughout the country
Professional development and training
Great work/life balance
Team oriented company culture
What you'll do:
In our fast-paced team environment, you will partner with our customers and outside sales team to find products and services, solve customer needs, and build ongoing positive business relationships.
Solve customer inquiries, prepare quotes, process/expedite orders & returns
Source parts from suppliers nationwide
Assist in generating sales by upselling, adding on, & educating customers
Help in the stockroom & deliver orders to customers as needed
Qualifications & Skills:
1+ year customerservice, inside sales, mechanical or maintenance experience required. Industrial distribution or parts counter environment preferred
High school diploma, GED or equivalent required
Must be able to lift up to 50 lbs.
Mechanical aptitude & attention to detail
Valid driver's license & clean driving record (MVR)
Come for the job. Stay for the career. Apply for immediate consideration!
#LI-AV1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$40k-54k yearly est. Auto-Apply 56d ago
Care Coordinator
Family Services of Northeast Wisconsin 4.0
Customer service advocate job in Green Bay, WI
Are you ready to work for an employer that truly values your contributions and well-being?
At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day.
About Family Services
Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive.
We're Hiring!
We are seeking a Care Coordinator to join our team. This full-time position is responsible for facilitating groups, providing case management assistance, referrals, job search/promotion, client transportation, urinalysis administration, advocacy, providing childcare and Family and Parenting Programming, assisting with other program administrative tasks, and assisting other Women's Recovery Journey (WRJ) team members while operating under WRJ Core Values. This position will split time between Brown County and Oconto County.
Key Responsibilities
Assess participants' needs, resources, and supports by utilizing assessments
Facilitate participant access to community resources including (but not limited to): making referrals, providing referral program and contact information, creating correspondence to clients and collaterals, scheduling appointments, assuring follow-through with meetings and appointments, providing transportation, accompanying clients and their families to appointments to foster warm-hand offs.
Advocate for participant and family to efficiently obtain needed services.
Collaborate with community and agency resources and maintain positive working relationships.
Data entry/track information such as client attendance, program expenses (i.e., bus passes and financial assistance given to participants).
Qualifications
Education:
Required: Bachelor's degree in human services or related field, or equivalent work experience.
Experience:
Required: At least one year experience working with children.
Preferred: 1+ years' case management experience; substance use disorder and mental health knowledge
Skills and Competencies:
Working knowledge of child development.
Ability to establish and maintain effective working relationships.
Ability to provide children with effective direction and supervision.
Ability to detect and recognize potentially hazardous situations and take immediate and appropriate action.
Willingness to work some evening hours required.
Valid Wisconsin driver's license with reliable personal vehicle for transporting persons served. Maintain required auto insurance and acceptable driving record requirements.
Why Join Us?
Family Services offers a supportive and collaborative work environment where you can make a meaningful impact every day and help advance our mission to Protect, Heal, and Care. Apply today to join our team and make a difference in the lives of others!
Family Services offers a comprehensive benefits package designed to support employees' well-being, including medical, dental, vision, and supplemental benefit insurance, paid time off, vacation pay, paid holidays, retirement savings, and opportunities for professional development.
We also prioritize work-life harmony and offer a variety of perks to enhance employee experience.
$41k-48k yearly est. 13d ago
VCD Customer Support Representative
Valley Cabinet Inc.
Customer service advocate job in De Pere, WI
Valley Cabinet is looking for a detail-oriented, analytical Customer Support Representative with a technical mindset. This role is ideal for someone who enjoys working with specifications, order details, and problem-solving while supporting customers accurately and efficiently.
As a Valley Cabinet Team Member, you'll enjoy:
Short Fridays - finish work at 1pm and get a head start on your weekend.
Full Benefits Package
Health, Dental, Vision, Life, Accident, Critical Illness, Long-Term Disability and Short-Term Disability
Career Growth & Opportunities for Advancement
Bonuses, Paid Time Off, and 8 Paid Holidays
401(k) + Company Contribution
Onsite Nurse
Who we are: Valley Cabinet is a family-owned and operated company providing the finest quality custom wood cabinetry! Our goal is to bring the best out in our people, which will bring the best out in the business. We value culture, people, and safety above all else which has allowed us to be an industry leader for over 60 years!
What you will do: The Customer Support Representative is responsible for providing exceptional support for our customers (Dealers, Designers, and Sales Representative) through timely and accurate entry of sales orders. This position will build and maintain customer accounts while working to manage the lifecycle of the product order. Much of this role will be learning/reading product sheets and modifying cabinet door orders.
Essential Duties and Responsibilities:
*** This is not a typical customerservice or sales role! ***
Most of your time each day will be data entry when reviewing, entering, and modifying customer orders.
Provide support via phone and email regarding questions on orders, product information and/or misc. customer inquiries.
Grow your knowledge of the industry, our products, and the manufacturing process.
Build and maintain customer relationships.
Resolve product or service concerns.
What you need:
3 years of experience working in an office environment.
Experience in the cabinet door industry is a plus, but not required.
General understanding and ability to read order sheets.
Strong organizational and time management skills.
Effective customer communication skills including active listening, building rapport, conflict resolution, and empathy when appropriate.
Proficient with Microsoft Office systems.
Job Type: Full-time
$35k-45k yearly est. Auto-Apply 13d ago
CDL Dispatcher and Customer Service Coordinator
Sadoff
Customer service advocate job in Fond du Lac, WI
The Dispatcher supports the company's safety culture and ensures efficient and effective truck coordination and scheduling. This position must have a focus on quality customerservice, and facilitate timely communication with accounts, buyers, operations, and maintenance teams. Dispatchers will assist in fostering successful relationships with both internal and external customers.
This role will be responsible for maintaining a positive and productive team culture through driver leadership and supervision where you will lead, manage and support a team of CDL drivers, including coaching and performance feedback.
This position requires a high level of internal and external customerservice and facilitates timely, professional, and effective communication with our internal teams. As a CDL dispatcher you will monitor driver locations, loads, schedules, and hours of service compliance to ensure efficient routing and on-time deliveries. Supervisory experience of a team of 5-10 CDL drivers is required.
Computer and data entry skills are required. Attention to detail and a high level of accuracy and organizational skills is a must to maintain accurate records of dispatch activities, load details and fleet utilization.
The successful candidate will have the ability to establish priorities, manage multiple tasks at once, and complete assignments in a timely manner with accuracy and attention to detail to be able to provide accurate shipment status updates, delivery ETAs, and proactive communication regarding delays.
PHYSICAL REQUIREMENTS
Prolonged periods of sitting at a desk and working on a computer.
Prolonged periods standing.
Must be able to lift 15 pounds at times.
Ability to perform repetitive movements over long periods of time.
Ability to maintain single task focus and situational awareness.
$31k-41k yearly est. 4d ago
GWI - Customer Concierge Representative
Renewal 4.7
Customer service advocate job in Appleton, WI
Renewal by Andersen, your premier window and door replacement company, is united by the common goal of making a difference in the lives of our homeowners, our colleagues, our families, and in the communities, we serve.
The Customer Concierge role will focus on providing excellent customerservice to Renewal by Andersen homeowners while aiding them along their home improvement journey. They are the point of contact for homeowners regarding their window/door installation and will facilitate the project along.
KEY RESPONSIBILITIES:
Assist current customers with issues related to their window replacement projects
Work closely with the production team to ensure each customer has their project installed to their liking
Schedule product installations
Ensure customers have a positive experience buying their new windows and doors
Build concrete relationships with homeowners
Input project information to database
Update customer files
KNOWLEDGE, SKILLS, AND EXPERIENCE:
2+ years CustomerService experience
Excellent interpersonal skills
Data entry skills
Strong competence in Microsoft Office
High attention to detail
Ability to organize simultaneous tasks
Qualifications
BENEFITS:
Full medical, dental, life and disability insurance plans
Company matched 401K
Generous paid vacation and holidays
Paid training
Bonus program
The newest technology such as laptops, smart phones and tablets that will help you reach your earning goals easier
$28k-36k yearly est. 7d ago
Toyota Customer Service Consultant
Russ Darrow Group 4.3
Customer service advocate job in West Bend, WI
Russ Darrow Toyota of West Bend is looking for motivated individuals to join our team! Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. The Darrow Difference is the foundation of our success - and we want you to be a part of it!
Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers - after all, a great customer experience is only possible with great employees.
What We Offer
We believe in investing in our employees' growth and well-being, that's why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members.
No experience? No problem! We're eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over five decades of success, our experienced management teams will provide comprehensive training and support from day one.
If you're ready to join a team that values community involvement, career development, and a legacy of excellence, we'd love to hear from you!!
Summary
As a Toyota CustomerService Consultant or service advisor, you'll be responsible for scheduling service work in the service department and for selling additional needed service to customers. The Service Advisor is the dealership's first-line customer-relations and service representative.
Responsibilities
Greeting customers promptly
Obtaining customer and vehicle information
Clearly reporting all vehicle symptoms as described by the customer
Determining and recommending needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verifying that the final invoice reconciles with the work performed on the repair order
Explaining all completed work and charges to customers
Qualifications
Qualifications
Must be a top performer willing to go above and beyond for customers
Outstanding in sales and follow through
Must have at least 1 year experience in automobile service write ups
Self-motivated, organized and driven to succeed
Must possess valid driver's license
Benefits
Competitive Compensation Plans
Full Benefits Package
Medical, Dental & Vision
401k with Company Match
HSA with Company Contribution
PTO from day one!!
Growth and Advancement Opportunities
Continuous Training and Development
$36k-47k yearly est. 15d ago
Customer Success Representative
Red Line Plastics LLC
Customer service advocate job in Manitowoc, WI
Are you ready to mold yourself into something great? If you enjoy a challenge, and want to be part of an energetic, forward-thinking team, then Redline is the place for you! We're not your typical workplace - we promise you'll never be bored, and your ideas will always matter.
Why You'll Love Working Here:
Amazing Teammates : Our employees are the best, and we think you'll love working with them!
Work = Fun : We make sure every day is full of energy and excitement.
Flexible & Understanding : Life happens, and we get that-so we're flexible to help you balance it all.
Bonuses? Yes Please! : Crush your goals like a ninja and get rewarded!
Awesome Benefits :
Vacation your 1st year - You can buy extra vacation days!!! / Onsite Nurse / Medical Insurance (with HSA) / Dental / Vision / Life Insurance / Company paid Short & Long Term Disability / 401k / Paid Holidays / Critical Illness / Accident Insurance / EAP / Gym Membership Reimbursement
The Customer Success Representative performs duties with a positive attitude, learning quickly, and paying close attention to details. This person recognizes problems and acts based on natural intuition. In addition to receiving orders and taking a low volume of calls, this person also reaches out to corporate B2B customers to work through issues and manage their expectations as it relates to their orders, quality issues and delivery dates. This person adopts and leads continuous change, including responsibilities that may be outside of the job description. This person possesses the natural desire for continued learning and process improvement.
ESSENTIAL DUTIES and RESPONSIBILITIES:
Plan and implement accurate and timely changes to order entry and sales processes to streamline in relation to efficiency and effectiveness for customers.
Independently manage customerservice tasks including calls and emails to insure tasks are completed and inbound calls are answered.
Proficient in Face-To-Face and Verbal Communication Internally and with Customers.
Acts as the customeradvocate working internally to meet all customer needs.
Enter orders into Syteline ERP system validating all critical information.
Manage Customer Portals providing Order Acknowledgments, setting up shipment pickups and entering Advance Shipment notices.
Process EDI orders.
Accurately process warranty claims and returns including coordinating freight quotes.
Assess, record, and report possible trends in warrantable issues.
Creatively troubleshoot day to day issues.
Make appropriate decisions keeping the customer's and company's best interests in mind.
Prioritize time sensitive tasks.
Promptly respond to phone and email order status inquiries.
Accurately answer calls from consumers regarding basic product questions.
Accurately Audit Staged Customer Shipments to ensure accuracy of shipments.
Support other departments as needed.
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.
COMPETENCIES:
Ability to perform critical thinking and complex problem solving
Ability to work independently, be a self-starter and meet deadlines
High attention to detail
Ability to work through difficult and complex situations without becoming frustrated
Shows moral courage, integrity, openness and honesty in all dealings
Highly skilled managing internal and external communications (written and verbal)
Excellent skills in Microsoft Office
Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
Very strong interpersonal skills and the ability to build relationships both internally and externally
Demonstrated proactive approaches to problem-solving with strong decision-making capability
Highly resourceful team-player, with the ability to also be extremely effective independently
Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the high level of customerservice and response
Demonstrated ability to achieve high performance goals and meet deadlines in fast paced, high-pressure environment.
Proven track record of proactive communication skills to include following instructions and ability to follow those instructions with minimal to no follow-up
Ability to think outside of the box and apply standard common sense by means of any “reasonable” individual.
Forward thinker who actively sees opportunities to propose solutions
Ability to give day to day work guidance and instruction to team members
PREFERRED and REQUIRED QUALIFICATIONS:
Education: Advanced education is preferred but not required.
Experience and/or Training: 3 to 5 years of prior customerservice experience.
Licenses/Certificates: No requirements
Technology/Equipment: Demonstrated knowledge in the use of current technology, Microsoft Office products, and other manufacturing software.
Position is On-Site Only
PHYSICAL and MENTAL DEMANDS:
This position spends most of the time sitting and will occasionally be called to work in the manufacturing plant environment
It is necessary for this position to occasionally climb stairs
15 lbs. occasional lifting
Manual dexterity is required to perform normal day to day functions
Must demonstrate patience to successfully work through frustrating challenges and always present oneself in a calm professional manner
Ability to wear appropriate personal protective equipment when necessary
The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.
WORKING ENVIRONMENT:
The main working environment for this position is the standard climate-controlled office environment.
Occasionally, this position will be exposed to the plant environment. The plant environment is climate controlled as well and may include on occasion, exposure to heat, cold, noise and odors. Personal protective equipment is required in appropriate areas.
The work environment characteristics described here are representative of those an individual would encounter while performing the essential functions of this position.
$35k-53k yearly est. Auto-Apply 10d ago
Customer Service Advisor - Jiffy Lube Multicare
Stonebriar Auto Services LLC
Customer service advocate job in Manitowoc, WI
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called CustomerService Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$29k-36k yearly est. 10d ago
Employee Service Center Representative
Agropur Inc.
Customer service advocate job in Appleton, WI
Job Type:RegularInvest in you, Join Agropur. We dairy you!
How Agropur invests in YOU :
Medical, Dental, Vision, Life, Short and Long-term Disability Insurance;
401(k) with 7% company contributions;
3 weeks Paid Time Off;
Paid holidays and 2 floating holidays;
Paid parental leave;
Advancement Opportunities.
What's involved in this role :
The Employee Service Center Representative is responsible for accurately resolving first level inquiries pertaining to Human Capital and Payroll (HC/P), while leveraging HC/P technologies and bridging to other HC/P functions as needed. The Employee Service Center Representative has daily interactions with employees and managers from across the organization, as well as with external customers and with the different HC/P functions. Acting as the HC/P point of contact, and by providing a courteous and efficient service, the Employee Service Center Representative has a direct impact on employee experience and HC/P results.
Essential Duties and Responsibilities:
Use procedures, policies, knowledge database, other reference materials to answer employees' general HC and payroll questions.
Help and coach employees to navigate through HC/P systems (Workday and Kronos) and continuously encourage self-service. Troubleshoot issues as necessary.
Answer a range of general questions of low and medium complexity levels regarding HC/P related issues (including compensation, benefits, payroll and tax).
Escalate inquiries requiring specialist knowledge or additional research to applicable Centers of Expertise (COE) and/or other Employee Service Center teams (e.g., payroll, HC/P systems, analytics).
Document all inquiries and issues in the case management tool.
Proactively identify cases whenever possible (unusual calls/emails, trends or frequent customers) that require further documentation and process update from a continuous improvement perspective.
Participate in continuous improvement projects as required.
Manage HC administrative operations, by reviewing and approving transactions and auditing reports.
Work in close collaboration with the other Employee Service Center teams and help support its operations when necessary.
Handle confidential information.
Interact with employees, managers, local HC Operations and COEs to help resolve issues received.
What you need to join our team:
Associate's degree in Human Resources or related field required - Equivalent combination of education and/or experience will be considered.
Experience in a customerservice environment required.
Experience in a multi-plant environment preferred.
General knowledge in one or more of the following areas: human capital, compensation, benefits, payroll and tax.
Intermediate computer skills with Microsoft Excel, Power Point, Word, Outlook and field-specific software.
We dairy you! JOIN AGROPUR.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Agropur welcomes people from all backgrounds and origins. We are proud to be an employer with a diverse community and are committed to providing a respectful and inclusive experience for all employees and applicants. We will work with candidates who request accommodation. Please note that an adequate knowledge of French is required for positions in Quebec.
Agropur uses artificial intelligence technology to assist our recruiters in screening, assessing, or selecting applicants for this position.
In this text, the use of the masculine gender to designate persons is intended only to lighten the text.
$31k-37k yearly est. Auto-Apply 4d ago
Customer Service Coordinator
Actus Nutrition
Customer service advocate job in Wautoma, WI
At Actus Nutrition, our focus is to create high-quality ingredients designed to optimize health and nutrition. We are passionate and dedicated people. Each day, we collectively explore new, innovative ways to enhance product performance and value through our broad human and animal nutrition portfolios. Both divisions are backed by the speed, execution, and passion it takes to exceed the expectation of our customers.
The CustomerService Coordinator is responsible for maintaining customer satisfaction through efficient, timely and accurate sales order fulfillment. The Logistics Order Fulfillment Specialist coordinates with cross functional departments to stay abreast of customer expectations, production schedule adherence and product release dates in order to facilitate timely and accurate shipments of orders.
Shift: Monday through Friday
This will be an onsite opportunity.
Essential Duties and Responsibilities:
Enter all Customer Sales Orders from Customer POs.
Send Order Acknowledgements to Customers.
Maintains accuracy of Sales Order dates, quantities, prices and charges.
Maintains accuracy of Finished Goods Inventory for Customer Owned Inventory.
Provides customer documents in a timely manner.
Works with external warehouse, transportation department and 3PLs to coordinate customer shipments.
Notify appropriate internal and external parties of sales order changes or requests.
Executes Credits and Rebills as required.
Generates Miscellaneous Invoices as required.
Acts as point person to facilitate problem resolution for sales orders.
Promptly responds to customer inquiries and requests.
Coordinate and process customer returns when necessary.
Position Requirements:
Previous customerservice related experience in a manufacturing environment.
Exceptional interpersonal, communication, and organizational skills.
Strong working knowledge of computer software applications.
Ability to multi-task.
Meticulous attention to detail in a fast-paced environment.
Experience with an ERP system including sales order processing, inventory management, purchasing, etc.
Experience in transportation, shipping, logistics.
We are committed to identifying and recruiting dedicated and reliable candidates to join the team of passionate employees. Actus Nutrition prides itself on advancement opportunities for our current workforce to promote from within. We offer a comprehensive benefits package which includes medical, dental, vision and life insurance as well as a healthy 401(k) company match program.
$31k-41k yearly est. 18d ago
Route Service Representative (4-Day Workweek)
Cintas Corporation 4.4
Customer service advocate job in Greenville, WI
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, i Service, Representative, Sales Representative, Manufacturing, Retail
$33k-38k yearly est. 3d ago
Care Coordinator
Family Services of Northeast Wisconsin Inc. 4.0
Customer service advocate job in Green Bay, WI
Are you ready to work for an employer that truly values your contributions and well-being? At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day.
About Family Services
Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive.
We're Hiring!
We are seeking a Care Coordinator to join our team. This full-time position is responsible for facilitating groups, providing case management assistance, referrals, job search/promotion, client transportation, urinalysis administration, advocacy, providing childcare and Family and Parenting Programming, assisting with other program administrative tasks, and assisting other Women's Recovery Journey (WRJ) team members while operating under WRJ Core Values. This position will split time between Brown County and Oconto County.
Key Responsibilities
* Assess participants' needs, resources, and supports by utilizing assessments
* Facilitate participant access to community resources including (but not limited to): making referrals, providing referral program and contact information, creating correspondence to clients and collaterals, scheduling appointments, assuring follow-through with meetings and appointments, providing transportation, accompanying clients and their families to appointments to foster warm-hand offs.
* Advocate for participant and family to efficiently obtain needed services.
* Collaborate with community and agency resources and maintain positive working relationships.
* Data entry/track information such as client attendance, program expenses (i.e., bus passes and financial assistance given to participants).
Qualifications
Education:
* Required: Bachelor's degree in human services or related field, or equivalent work experience.
Experience:
* Required: At least one year experience working with children.
* Preferred: 1+ years' case management experience; substance use disorder and mental health knowledge
Skills and Competencies:
* Working knowledge of child development.
* Ability to establish and maintain effective working relationships.
* Ability to provide children with effective direction and supervision.
* Ability to detect and recognize potentially hazardous situations and take immediate and appropriate action.
* Willingness to work some evening hours required.
* Valid Wisconsin driver's license with reliable personal vehicle for transporting persons served. Maintain required auto insurance and acceptable driving record requirements.
Why Join Us?
Family Services offers a supportive and collaborative work environment where you can make a meaningful impact every day and help advance our mission to Protect, Heal, and Care. Apply today to join our team and make a difference in the lives of others!
Family Services offers a comprehensive benefits package designed to support employees' well-being, including medical, dental, vision, and supplemental benefit insurance, paid time off, vacation pay, paid holidays, retirement savings, and opportunities for professional development.
We also prioritize work-life harmony and offer a variety of perks to enhance employee experience.
How much does a customer service advocate earn in Oshkosh, WI?
The average customer service advocate in Oshkosh, WI earns between $30,000 and $43,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.
Average customer service advocate salary in Oshkosh, WI