Customer service advocate jobs in Plymouth, MA

BAYADA Home Health Care is seeking a full-time Client Services Associate to join our Auburndale, MA Pediatrics home care team. Through hands-on experience, Client Services Associates at BAYADA learn all aspects of managing and growing a caseload and recruiting staff in order to become a Client Services Manager. Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people's lives while you grow your career and learn the business? We're BAYADA Home Health Care and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. Responsibilities: Focused on assisting the manager in delivering and coordinating client services Support the team with onboarding new hires and maintaining employee personal files and compliance. You'll help lead field staff in providing quality home care while increasing your office's caseload through long-term relationship building with clients, referral sources, payors and community organizations. Sharing responsibility for your team, you'll develop communicative relationships with them while managing scheduling and maintain effective fiscal management by monitoring metrics (gross margin, overtime, unfilled hours, etc.). Qualifications: Four year college degree (prior health care, home care and recruiting experience a plus) A demonstrated record of strong interpersonal skills and goal achievement Ambition to grow and advance beyond current position Strong PC and communication skills (including solid phone marketing & data entry ability) Competitive compensation package: Salary range: $44,000- $46,000 based on experience. Why you'll love BAYADA: BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business. Award-winning workplace: proud to be recognized by Newsweek's Best Place to Work for Diversity Newsweek's Best Place to Work for Women Newsweek's Best Place to Work (overall) Newsweek's Best Place to Work for Women and Families Glassdoor Best Places to Work Forbes Best Places to Work for Women Weekly pay Work life balance: Monday-Friday 8:30-5pm hours AMAZING culture: we are a mission driven nonprofit organization, focused around three core values of compassion, reliability, and excellence. Strong employee values and recognition: we utilize a BAYADA Celebrates page for daily recognition, along with Hero spotlights, Key Action of the Week meetings to connect back to our mission and celebrate staff, discounts/perks and partnerships, an Awards Weekend trip, and more. Diversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more. Growth opportunities: advancement opportunities, continued education opportunities, Udemy courses, webinars, and more Check out our blog: Benefits: BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program To learn more about BAYADA Home Health Care benefits, As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here . BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Job Details Plymouth - Plymouth, MA High School/GED $22.00 - $25.50 HourlyDescription Under the supervision and direction of the Senior Family Partner, the Family Partner is responsible for support and advocacy to parents/caregivers, and facilitation of peer support groups for caregivers. They are directly responsible to the Senior Family Partner and to the Program Director of the Community Service Agency. Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right. $1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, or Spanish) Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated. Job Responsibilities & Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Assist the family in understanding the scope and services of the CSA and the family's roles and responsibilities in the program. Engage the parent/caregiver in home and community resources designed to address one or more goals on the youth's treatment plan or ICP Teach parent/caregiver how to network/link and secure necessary community resources and treatment providers. Provide home and community mentoring and education to the parents/caregivers in order to enhance problem-solving, parenting effectiveness, and communication. Participate in child's Individual Care Planning Team (ICP) by developing clear and outlined goals. Working in collaboration with the family, the family partner supports the creation of a family vision, that is used as a centerpiece for the youth's treatment plan. Support the family by modeling/educating families on accessing community resources. Maintain regular contact, primarily in-person, face-to-face, with guardians/youth as set and agreed upon by the family. Create a comprehensive, narrative assessment of the family, in collaboration with the family, to highlight and outline the strengths, needs and cultural identities of the family. Deliver strength-based, culturally, and linguistically appropriate services under the supervision of a Senior. Family Partner. Promotes linkage with outpatient providers by assisting the youth and family in their attending outpatient appointments. When requested by the family, and when clinically appropriate, attends and supports a youth and family at meetings related to the youth's behavioral health needs treatments in any setting. Support and help the family with the education system by attending school meetings and participating in the development of any school plans/IEP's; and within other systems such as the courts, state agencies and community organizations. Monitor the family's readiness for transition as well as their satisfaction with the CSA services. Participate in the systems of care committee meeting. Perform other duties as required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Required Education and Experience Family Partners must be an experienced adult who is the parent/caregiver of a youth with a Serious Emotional Disturbance (SED) and preferably a youth with mental health needs. A Family Partner must understand systems of care, be able to work collaboratively with a team and possess effective interpersonal and communications skills. Availability during evening/weekend hours is sometimes required. Cultural Competency Qualifications: Awareness of personal attitudes, beliefs, biases, and assumptions about others Knowledge of the various dimensions of diversity, including gender, race, and ethnicity Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way Cultural knowledge of key populations that will be served to address disparities in service delivery Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency Travel Required Must have a valid driver's license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings. Benefits: Benefit eligible at 20+ hours per week Medical - Harvard Pilgrim/HealthPlans Inc. Dental - Delta Dental of MA Vision - EyeMed Wellworks for You (Employee Wellness) 2 weeks' vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years 12 Sick Days, 10 Paid Holidays, and 2 Personal Days per year Tuition reimbursement - Up to $1,500 per calendar year Professional Licensure reimbursement (LICSW, LMHC) Flexible spending accounts - save on medical expenses and dependent care! 401K - CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50% 100% Employer paid Life Insurance 100% Employer paid Long Term Disability and AD&D 24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events! Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.

Starting rate $19.23- $21.63 The Community Support Program (CSP) Care Coordinator will provide coordinated behavioral health care management services as a member of the Advocates Community Counseling (ACC) and Integrated Care Management (ICM) teams to children, adults and families in need of services. Minimum Education Required Bachelor's Degree Shift First Shift Additional Shift Details Mon- Fri 9-5 Responsibilities * Conduct screenings and assessments with members to evaluate needs and determine eligibility for appropriate services. Utilize standardized assessment tools and document relevant information to support service planning. * Offer focused, short-term services to help members achieve their goals within 3-6 months. * Meet individuals receiving support in community-based settings. * Work collaboratively and effectively with individuals receiving services, medical teams, and behavioral health providers to provide integrated care management services. * Coordinate all aspects of service delivery with team members as outlined in integrated treatment plans. * Collaborate with existing providers and other collaterals and coordinate services in accordance with the individual's integrated treatment plan. * Participate in integrated team meetings to ensure effective communication among team involved in individual's care. * Follow the individual across the continuum of care for the purposes of care coordination. * Partner with the individual, their care team providers, and supports to ensure that the integrated treatment plan and crisis plan are implemented as developed and adjust as needed. * Monitor individual's progress and assist clinical team in evaluating the need for continued clinical services. * Identify community resources and develop natural supports. * Meet with members in the community, as needed, to conduct assessments, provide support, and coordinate services in accessible settings. * Ensure that individuals receiving services are treated with dignity and respect in accordance with Advocates Human Rights Policy. Adhere to all Advocates Way principles. * Attend and actively participate in supervision, teaming, and clinical rounds with medical team. * Perform all duties in accordance with the agency's policies and procedures. Follow agency Performance Standards. * Complete all required documentation in a timely manner. Qualifications * BSW degree or BA in related field from an accredited college/university. * Two years of experience working within an outpatient, crisis, and medical settings. * Ability to use an Electronic Health Record to document medically necessary clinical services. * Must be able to perform each essential duty satisfactorily. * Ability to communicate effectively verbally and in writing. * Bilingual/trilingual (Spanish/Portuguese) preferred; candidate will have a demonstrated understanding of and competence in serving culturally diverse populations. * Commitment to Advocates' values and mission. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As an Analyst I on the Predictive Customer Modeling team, you'll help shape the future of customer insights by building models that forecast behavior and drive smarter decision-making. You'll dive into data to uncover patterns, power revenue-driving strategies, and help cross-functional teams bring these models to life. From optimizing promotional impact to guiding cross-sell strategies, you'll play a pivotal role in making our customer experience more intelligent, predictive, and personalized. What you'll do as an Analyst I, Predictive Customer Modeling Build and deploy predictive models that forecast customer behavior and drive revenue outcomes. Translate complex model outputs into scalable solutions that teams across DraftKings can activate. Partner with Data Science and Data Engineering to apply best-in-class practices using tools like Databricks, Airflow, and Bitbucket. Use data and industry insights to uncover growth opportunities and elevate our modeling strategy. Create automated tools, analyses, and Tableau dashboards that measure and communicate product and promotion performance. Analyze customer retention and gameplay trends to inform marketing investments and vertical strategies. Lead deep-dive analyses and cross-functional partnerships to turn insights into action across the business. What you'll bring Bachelor's degree or equivalent in Mathematics, Statistics, Economics, Computer Science, Engineering, Business Analytics, or another relevant discipline. At least 1 year of experience in business analytics or data science. Practical experience with SQL/Snowflake and Tableau. Python/R experience is a plus. Exposure to data science principles, including machine learning, regression and classification techniques, and model evaluation, as well as familiarity with tools like Databricks, Airflow, XGBoost and Bitbucket, is a plus. Knowledge of A/B testing, experimental design, and hypothesis testing methods. Curiosity to learn about a complex business and a desire to grow as an analyst. #LI-AS1 #AC2025 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US base salary range for this full-time position is 64,000.00 USD - 80,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job DescriptionDescription: WHO WE ARE… Newport Mental Health (NMH) is a progressive high-energy organization that uses state of the art person-centered recovery approach to help individuals recover from mental illness and substance use disorders. NMH extends its trauma informed evidence-based services to children, adolescents, families, and adults. Our services vary from outreach, specialized program, mental health, school-based therapy, substance use therapy, community-based therapy, and outpatient clinic. For more information visit our website: *************************** WHO WE ARE LOOKING FOR… Mission- Aligned: You are excited to be a part of Newport Mental Health's mission to improve the lives of our clients living and working in Newport County by providing the highest quality of care. Ally: You intentionally foster belonging, personal growth, and empowerment for all. You are a strong advocate for the BIPOC, LQBTQIA+, Woman, Veteran, and other underrepresented communities. Solution Orientated: You are driven to think of different approaches to narrow the gap which leads to positive and effective changes. Time Management: You are a conscious planner and a thoughtful decision maker who adheres to deadlines. WHAT WE OFFER… Excellent Health and Dental Insurance. Vacation, Sick and Personal time accrued biweekly. Up to 11 Paid Holidays. Retirement program through Mutual of America. Additional supplemental insurance programs. Tuition reimbursement. Mileage reimbursement. Employer paid life insurance. Flexible spending account (FSA) and dependent care (DCA) spending accounts. WHAT YOU WILL BE DOING (ESSENTIAL DUTIES) … We are seeking an experienced Care Coordinator who will be responsible for actively engaging and collaborating with clients to reduce barriers to achieving positive outcomes in critical areas of life through comprehensive care coordination. This support service is complementary and integrated to the client's current NMH care service team. This is a grant funded position. Main Duties and Responsibilities: Participate in daily team meetings to review client's care coordination needs, follow-ups, and referrals. Outreach clients by phone/email/text to assist with care coordination needs as they pertain to the client's recovery goals with plans to overcome potential obstacles. Provide support with understanding medications and health system navigation, and find solutions to challenges such as transportation, referrals, warm-hand offs, and/or communication with other external partners. Communicate with client families and support members as part of the client's recovery plan. Participate in individual and/or group supervision for professional development to support the skills required for this role. Requirements: WHAT WE EXPECT OF YOU… Minimum of 1-2 years of experience in the Human Services field. High School Diploma or equivalent required. Associate Degree in a related Human Services field preferred. Exceptional verbal and writing skills with the ability to communicate with audiences across all levels. Self-motivated and independent, with the ability to prioritize work to meet deadlines. Valid Driver's License with reliable transportation to travel to our facilities throughout the area. APPLY NOW Submitting your application is a great way to learn more about Newport Mental Health. If you have questions about how your experience aligns with our job openings or know someone who would be a great candidate for our job openings, please contact Human Resources: Human Resources Newport Mental Health 42 Valley Road Middletown, RI 02842 Tel: ************ Fax: ************ Newport Mental Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

At Crown Linen Service, Inc., we're more than a linen company. We're a trusted partner helping businesses look their best and run efficiently every single day. We're seeking a dynamic Customer Development Representative (CDR) to drive revenue growth within our established customer base. This is not an account management role, it's a growth role. You'll be in the field uncovering opportunities, deepening relationships, and expanding Crown Linen's footprint through upselling, cross-selling, and value-based solutions that make a real impact for our customers. What You'll Do Sales & Growth Focus Ride service routes and visit customer sites to uncover untapped opportunities within existing accounts. Identify and close upsell and cross-sell opportunities for additional products and value-add services. Develop strategies to grow "share of wallet," increase product placements, item mix, and service usage per account. Partner with sales and service leadership to develop customized customer-growth plans and closing strategies. Collaborate with production and service teams to ensure a smooth rollout of new business wins. Customer Engagement & Value Creation Build strong, trusted relationships with general managers, owners, and key decision-makers through consistent on-site presence. Present tailored solutions that save customers time, improve presentation, reduce linen loss, and enhance operational flow. Position Crown Linen as a strategic business partner, not just a vendor. Gather customer feedback and relay insights that drive innovation and service improvements. Sales Execution & Reporting Maintain a healthy pipeline of opportunities within assigned routes and accounts. Log all activity in the CRM, including visits, proposals, and closed business. Meet or exceed monthly and quarterly goals for incremental revenue growth. Provide weekly updates highlighting wins, opportunities, and competitive activity. What You'll Bring 2-5 years of sales experience - ideally in linen, uniform, foodservice, medical, or other route-based B2B industries. Proven record of success upselling, cross-selling, or expanding services within an existing customer base. Exceptional relationship-building and consultative selling skills. Strong communication and presentation abilities - comfortable in kitchens, offices, and boardrooms alike. Self-starter with a hunter's mindset and a passion for achieving measurable results. Valid driver's license and clean driving record. Proficiency with CRM systems, Microsoft Office, and route-management tools. How You'll Be Measured Incremental revenue growth (upsell/cross-sell) Product placement growth per account Share-of-wallet expansion Number of qualified opportunities identified and closed Customer visit frequency and engagement quality Why You'll Love It Here Competitive base salary ($60K) plus uncapped earning potential (up to $90K OTE). Opportunity to grow within a fast-paced, people-first company with a proud history of service excellence. Supportive leadership, extensive training, and the freedom to own your territory. The satisfaction of helping businesses across hospitality, healthcare, and industry succeed every day. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We are an established painting company that invests in our team and offers real opportunities for career growth. This Customer Relations Specialist/Accounts Receivable position works from 7:30 AM to 4:30 PM in West Yarmouth, MA and earns a competitive pay of $22.00-24.00 per hour, based on experience. We also provide our office team great benefits and perks, including health and dental insurance, 401(k) with employer match, time and a half over 40 hours worked, 5 paid holidays, and paid time off. If we have your attention, please continue reading! In this position, you'll work with our sales and production teams under the supervision of a Customer Service Manager and an Accounting Manager. You'll help to prepare the schedule to get an accurate idea of when to invoice our customers. You'll use your customer service skills to answer customer emails and phone calls regarding their schedules and billing questions. You'll accept and process payments by taking deposits over the phone or by checks sent in through the mail. You'll also follow up with outstanding accounts by making collection calls and sending weekly invoices and statements. What we are Looking for: 2+ years of customer service Strong communication and customer service skills are a MUST Ability to multitask CRM /Smartsheets experience a plus Must be detail-oriented Must be a Team Player Accounts receivable skills (preferred) QuickBooks experience (preferred) What We Offer: Salary $22.00-24.00 per hour (commensurate with experience) Health & Dental Insurance 401(k) with employer match Time and a half over 40 hours worked 5 Paid Holidays Paid Time Off

We are a family run company that believes in promoting from within and sharing our success with our team. We have recently been Zagat rated as one of the top 10 coffee shops in Boston and Foursquare lists us in the 15 best trendy places in Boston. Job Description We are seeking a Baristas to join the team at our location in Downtown Boston! Burnham Building | 10 Summer Street, Boston, MA 02110 You will be responsible for helping customers by providing product and service information and resolving technical issues. Job Responsibilities: Smile and welcome customers when they enter the coffeehouse Prepare & serve handcrafted coffee beverages Serve fresh baked pastries and handmade sandwiches Provide 1 to 1 service to all customers; from hello to goodbye Follow Caffe Nero coffee standards everyday Develop and maintain a knowledge base of the evolving products and services Qualifications Must be passionate about taking care of customers and making them happy Contribute daily to the Caffe Nero team Get to know, support, and care for your Caffe Nero family Enjoy working in a fun, yet demanding and fast paced environment To succeed, we feel you will need to have a great attitude and lots of energy. In return you will receive full training on everything from how to make an Espresso to a Decaf Soy Latte to training to become a Manager in the future. This is a great opportunity to start or advance your career. Additional Information All your information will be kept confidential according to EEO guidelines.

We are Farmers! We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers. Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture! To learn more about our high-performance culture and open opportunities, check out ********************************* and be sure to follow us on Instagram, LinkedIn, and TikTok. Workplace: Hybrid ( #LI-Hybrid ) Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered. Job Summary * Responsible for engaging with external customers to effectively communicate Farmers value proposition, focusing on the policy benefits and conducting thorough policy reviews. * Assists customers in making informed decisions regarding appropriate coverage options and deductibles for their asset protection needs. * Dedicated to delivering an exceptional service, ensuring all customer complex inquiries and policy requirements are met. * Communicates with customers through various channels while adeptly navigating multiple brand systems and platforms to provide comprehensive and complex support. Provides both service and sales support. * Provides peer support through on-the-job training and knowledge sharing. * Role is hybrid to Caledonia, MI, Phoenix, AZ, Kansas City, KS, Warwick RI, or Dayton, OH Essential Job Functions * Explains renewal and other premium changes, educates on policy benefits, and conducts a full policy review. * Receives and responds to inquiries related to insurance matters that require expert support. Interacts with customers, agents, and others to resolve complex issues regarding policy provisions and conditions. * Explains premium changes. Quotes, sells, and generates premium. * Analyze, clarify and resolve complex policy and account related questions from external customers. * Accesses account information and communicates while working in multiple systems across all brands. * Uses account information, advanced product knowledge, and knowledge of compliance or legal requirements to make appropriate recommendations. * Makes decisions about ambiguous situations. Documents customer interactions and outcomes thoroughly in system, including notation and applicable data tracking. * Resolves issues requiring expert support. * Actively listens to customer concerns to identify trends or patterns. * Recognizes opportunities for innovation and process improvement and makes recommendations to leadership. * Advocates on behalf of the customer. Devises customer-centric solutions for complex insurance issues. * Leads implementation of process changes. Monitors performance metrics and prepares reports. * Builds and shares knowledge and acumen through self-directed learning. Stays informed about underwriting and policy guidelines and other updates including compliance and legal requirements. * Continues to build personal skill set by participating in in-house or outside insurance or industry related courses or seminars as deemed necessary to expand product and system knowledge. * Stays current with relevant product(s), which includes all specialty lines. * Champions change initiatives and fosters acceptance and support for these changes within the team. Physical Actions * Job is performed in-person at a Farmers office or virtually at an approved alternative work location. * The physical work environment is indoors and climate-controlled with adequate lighting and ventilation. * Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions. * Frequently sits for prolonged periods of time, up to a full shift. * Occasionally moves about the workplace including, navigating stairs, ramps, and level or uneven surfaces. * Occasionally moves, pushes, pulls, lifts, carries, and/or places objects or materials weighing up to 25 pounds without assistance. * Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties. * Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift. * Rarely performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees. * Possesses clear vision, with or without correction, to visually read and verify information. * Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects. * Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace. * Jobs in this category require rare, if any, travel. Education Requirements * High School Diploma or equivalent required. * Property and Casualty license required. Candidates must currently hold a Property & Casualty license or be willing to obtain one. Farmers will provide support and resources to help qualified candidates earn their license. * Ability to be appointed to sell insurance in all states required. Experience Requirements * 2 years of experience in insurance or related field required. * Experience providing advanced customer support within a high-volume, complex environment preferred. Benefits * Farmers offers a competitive salary commensurate with experience, qualifications and location. o DC/NJ/NY/OH Only: $27.04 - $45.90 * Bonus Opportunity (based on Company and Individual Performance) * 401(k) * Medical * Dental * Vision * Health Savings and Flexible Spending Accounts * Life Insurance * Paid Time Off * Paid Parental Leave * Tuition Assistance * For more information, review "What we offer" on https://*********************************/#offer Job Location(s): US - RI - Warwick Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly. Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. Want to learn more about our culture & opportunities? Check out ********************************* and be sure to follow us on Instagram, LinkedIn, and TikTok. Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: *******************

SERIES/GRADE: IS-0020-11 Trust Indefinite (Non-Federal) DIVISION: Directors Office What are Trust Fund Positions?Trust Fund positions are unique to the Smithsonian. They are paid for from a variety of sources, including the Smithsonian endowment, revenue from our business activities, donations, grants and contracts. Trust employees are not part of the civil service, nor does trust fund employment lead to Federal status. The salary ranges for trust positions are generally the same as for federal positions and in many cases trust and federal employees work side by side. Trust employees have their own benefit program, which may include Health, Dental & Vision Insurance, Life Insurance, Transit/Commuter Benefits, Accidental Death and Dismemberment Insurance, Annual and Sick Leave, Family Friendly Leave, 403b Retirement Plan, Discounts for Smithsonian Memberships, Museum Stores and Restaurants, Credit Union, Flexible Spending Account (Health & Dependent Care). Conditions of Employment Pass Pre-employment Background Check and Subsequent Background Investigation, as required. Complete a Probationary Period if applicable. Maintain a Bank Account for Direct Deposit/Electronic Transfer. The position is open to all candidates eligible to work in the United States. Proof of eligibility to work in U.S. is not required to apply. Applicants must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement. OVERVIEW INTRODUCTION The Smithsonian Astrophysical Observatory (SAO) is at the forefront, internationally, of the scientific exploration of the universe. SAO combines its resources with those of the Harvard College Observatory to form the Harvard-Smithsonian Center for Astrophysics (CfA). The CfA is the best-known astrophysics center in the world. Its programs range from ground-based astronomy and astrophysics research to space-based research, the engineering and development of major scientific instrumentation for space launch and use in large ground-based facilities, and research designed to improve science education. The research objectives of SAO are carried out primarily with the support of Government and Smithsonian Institution funds, with additional philanthropic support. Government funds are in the form of Federal appropriations or the form of contracts and grants from other agencies. In contrast, Institution funds are available to SAO through grants from the Institution's Restricted Funds, Special Purpose Funds, Bureau Activities, Business Activities, and non-Federal contracts and grants. SUMMARY The Community Engagement Specialist will play a critical role in advancing the mission of the STARS (Scientists Taking Astronomy to Rural Schools) program by building, growing, and maintaining strong relationships with K-12 schools, school districts, and teachers in rural communities. Reporting to the Executive Director, this position drives initiative-taking outreach and communication efforts, coordinates community events (e.g., star parties), and fosters a community of practices among teachers and schools participating in the STARS program. The Community Engagement Specialist will collaborate with scientists, educators, and delivery specialists to create engaging and impactful learning experiences that inspire the next generation of scientists and engineers. MAJOR DUTIES Serves as an advisor to leadership on outreach policy, equity, and culturally responsive engagement practices. Builds and maintains partnerships with community leaders, advocacy groups, nonprofits, and underserved populations to advance mission objectives. Develops and delivers tailored messaging through public presentations, digital platforms, and community forums. Analyzes community feedback, demographic data, and participation trends to inform program improvements and policy recommendations. Coordinates cross-functional teams to implement engagement campaigns aligned with agency priorities. Manages digital engagement tools, including social media, newsletters, and virtual town halls. Prepares comprehensive reports and briefings on engagement outcomes, stakeholder concerns, and strategic recommendations. Community Relationship Building and Management Identify and cultivate new K-12 rural school partnerships and opportunities to expand STARS's reach. Serve as the primary liaison between STARS and rural school partners to guide them through onboarding and gather feedback to inform program development and delivery. Work with educational content specialists and scientists to ensure program delivery materials align with the needs of teachers and schools, while collecting feedback. Implement and foster communities of practice among the school partners to increase sustained participation and opportunities to make connections among the network and extensions to other Smithsonian opportunities. Program Support and Implementation Advise in logistical aspects of events, such as star parties and training workshops, including scheduling, planning, and communicating about events. Work closely with delivery and education development specialists to ensure effective delivery of program content to align program goals and community needs. Advise in the recruitment, orientation, and scheduling of local volunteers and community networks to support program implementation and delivery. Professional Development and Training Organize webinars, in-person workshops, and virtual consultations with educators to deepen teacher and school engagement in STARS. Work with education development specialists in developing and delivering training sessions for teachers, equipping them with the knowledge and skills needed to implement the curriculum and learning materials in their classrooms and schools effectively. Collaboration and Innovation Stay informed about strategies and best practices in rural school/community engagement, integrating innovative approaches into the program. Partner with program staff and community schools to design tools and support that enable rural teachers and schools to engage with program content. Participate in program evaluation efforts, gathering data to assess community impact and inform improvements. Documentation and Reporting Maintain detailed documentation of school partners, contacts, and engagement methods, on a state-by-state basis. Contribute to reports for funders and stakeholders, highlighting the impact and outcomes of the program. Demonstrated experience in building and maintaining relationships with educators, schools, or community organizations. Experience working with underserved or rural communities is highly desirable. Performs other duties as assigned. QUALIFICATION REQUIREMENTSBasic Requirements: Minimum of one year specialized experience equivalent to at least grade 9 in the normal line of progression for this occupation. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position such as perform the duties of the position such as organizing nationwide networks of expert practitioners, maintaining communities of practice/online learning communities, engaging broad audiences in a regional or nationwide program. ORPh.D. or equivalent doctoral degree.OR3 full years of progressively higher level graduate education leading to such a degree.ORa combination of education and experience. For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions viewable on the web at *************************************************************************************************************************************************************************** Knowledge, Skills, and Abilities required: Excellent knowledge and experience of community engagement, public affairs, and strategic communication. Ability to apply analytical and cultural competency frameworks to develop inclusive outreach strategies. Ability to collaborate effectively with people from various communities. Excellent skills in written and verbal communication skills, with the ability to create clear engaging strategies of communication. Critical knowledge and skills in critical thinking and the ability to navigate complex community/partner issues. Ability to collaborate effectively with teams and stakeholders. Strong organizational skills and diligence, with the ability to manage multiple projects simultaneously. Education completed outside the United States must be deemed equivalent to higher education programs of U.S. Institutions by an organization that specializes in the interpretation of foreign educational credentials. This documentation is the responsibility of the applicant and should be included as part of your application package. Any false statement in your application may result in rejection of your application and may also result in termination after employment begins. Join us in "Inspiring Generations through Knowledge and Discovery." Resumes should include a description of your paid and non-paid work experience that is related to this job; starting and ending dates of job (month and year); and average number of hours worked per week. What To Expect Next: Once the vacancy announcement closes, a review of your resume will be compared against the qualification and experience requirements related to this job. After review of applicant resumes is complete, qualified candidates will be referred to the hiring manager. Relocation expenses are not paid. The Smithsonian Institution provides reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation should contact ******************. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. To learn more, please review the Smithsonian's Accommodation Procedures. The Smithsonian Institution is an Equal Opportunity Employer. We believe that a workforce comprising a variety of educational, cultural, and experiential backgrounds support and enhance our daily work life and contribute to the richness of our exhibitions and programs. See Smithsonian EEO program information: ************************* The Smithsonian Astrophysical Observatory is an equal opportunity employer. Please visit the SAO website at ***************************

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary GENERAL SUMMARY/ OVERVIEW STATEMENT: As a member of the Room Service team, the individual will be tasked to assist and deliver in a pleasant, friendly and timely manner patient specific high-quality food and exemplary service to patients, guests, and staff. This position requires working with and assisting other members of the Room Service team and Hospital staff to ensure that all patients receive prescribed foods, and guests and staff receive requested food following Federal, State, Local and hospital sanitation and safety procedures. As outlined in the Food Service Department's HAACP program. PRINCIPAL DUTIES AND RESPONSIBILITIES: 1. Act as a liaison to food service for the patient, family and staff. Tasks as liaison: explaining the meal selection process; assist menu selection of patients according to prescribed diet order. To assure patients fed within 45 minutes of ordering the meal. 2. To communicate on the telephone in an efficient, pleasant and respectful manner, even during periods of high call volume, in order to assist patients and guests with their meal service selections. At peak time, a call center operator answers the phone and immediately enters a complete order into the Computrition system. A call center operator's average call time will range between 1 1/2 - 2 minutes. 3. To review therapeutic diet orders and modify the patient's order to meet the diet order parameters while attempting to honor the patient's request and be aesthetically pleasing. 4. To speak with the patient, family member(s) or nurse to explain needed modifications regarding meal orders. To communicate changes and if possible find a satisfactory substitution. To assure a nutritionally balanced meal that meets the dietary restrictions of the patient's diet order. 5. Communicate on the phone or in person to patients, staff, and guests according to department scripting policy and procedures. 6. To communicate patient diet order issues to the Call Center Operator Lead, Diet Tech or clinical dietitian when policy mandates. 7. Identify patients who are not able to place an order via telephone or who have not ordered their meal. Interact with patient family and nursing to enter a complete order in Computrition. Facilitates the meal service or communicate via Computrition the reason for refusal. 8. Acts upon patient, family, or staff meal service requests. These requests may include contacting and following through with the clinical dietitian regarding diet order issues or supplement changes, or room service team members to resolve meal service issues or handle special requests. When necessary escalating requests to management 9. Manage patient nourishment, supplement and tube-feeding delivery. 10. Proficient using the Computrition according department policy and procedures and maintains accurate and updated patient information via the electronic diet office system. 11. Manages difficult or emotional situations and responds promptly topatient needs. 12. Pickup diet order sheets from nursing stations and receive verbal diet order changes. Adhere to department policy and procedures when receiving a verbal diet order. 13. For administrative and tracking purposes, monitor, collect and/or record operation specific data. 14. Assist in orientation and on-the-job training of new Call Center Operators and Dietetic Interns. 15.Read hospital email periodically throughout the day to remain up to date on patient and policy and procedures information. Use hospital work stations and email according to hospital policies and procedures. 16. Perform duties of the Call Center Operator I when necessary. 17. May participate in tray delivery and pickup. 18. Adhere to departmental and hospital policies and procedures and other foodservice regulations at all time. 19. Participate in and monitor, according to preset criteria, sanitation and safety procedures - including HACCP program. 20. Perform all other duties as assigned Qualifications 1. Knowledge of specialized diets and menus 2. The position requires the ability to read, write, speak and communicate in English, to follow and give oral and written instructions, to be able to communicate with patients, hospital personnel, and co-workers. This level is normally acquired through completion of a high school education. 3. Customer service and/or call center experience required 4. Healthcare setting experience strongly preferred 5. Knowledge of the food and restaurant regulations set by the federal, Massachusetts and Boston City Health Codes and Joint Commission on the ccreditation of Hospitals. 6. Must have computer skills and basic mathematics knowledge SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: 1. Must be pleasant and friendly, flexible, hard-worker, and work well with others. 2. Must have good hand-eye coordination, good manual dexterity and a good attention span. 3. Must have good attention to detail and problem-solving skills 4. Must have the ability to communicate well in order to discuss semi-complex and involved information with other employees, staff members, patients or general public in a sensitive manner. 5. Must be able to maintain confidentiality of patient information obtained through the hospital computer system and employee information obtained from employee files. 6. Must be able to adhere and enforce new or updated policies and procedures. 7. Registered Diet Technician credentials a plus. 9. Ability to read, write, and speak another language is a plus. 8. Must be able to talk on the telephone to patients, guests, and staff in a pleasant, respectful manner. 9. Must be able to multi-task and handle pressure particularly associated with time constraints due to delivery requirements. 10. Knowledge of computerized diet order systems, Windows, Outlook, Word and Excel spreadsheet. WORKING CONDITIONS: 1. Fast paced busy call center environment with close-set cubicles. 2. Possible on feet for part of the day (50%) and long periods of time sitting. 3. Involves occasional lifting of items up to 25 lbs., pushing and pulling food carts. 4. Works in heated and air-conditioned office, patient floors and kitchen. 5. Work involves occupational risks commensurate with work hazards and physical requirements, i.e., wet slippery floors, chemical solutions, handling hot water and soup (180-190 degrees), frequent bending and tray handling. 6. Consequence of errors ranges from no harm to serious harm such as incorrect trays to patients, injured employees and broken equipment. 7. Work involves rotating shifts as early as 6:00 AM to as late as 9:30 PM, required to work weekends and holidays. HOSPITAL WIDE RESPONSIBILITIES: Works within legal, regulatory, accreditation and ethical practice standards relevant to the position and as established by BWH/Partners; follows safe practices required for the position; complies with appropriate BWH and Partners policies and procedures; fulfills any training required by BWH and/or Partners, as appropriate; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff. Additional Job Details (if applicable) Additional Job Description Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Rotating (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description ProSidian Seeks a Auditor | Professional and Administrative Support Services [DOE-PASS962967] - DPLH Est.: Hrs. 2080 ST | 0 Hrs. OT on a Exempt Contract Contingent Basis Engagement Team | Sr Technical Writer Labor Category - Mid Level Exempt Professional aligned under services related to NAICS: 541611 - DPLH Est.: Hrs. 2080 ST | 0 Hrs. OT on a Exempt Contract Contingent Basis located CONUS - United States Across The Southeastern Region supporting Department of Energy (DOE), Office of Headquarters Procurement Services (MA-64), in collaboration with GSA, focusing on professional and administrative support for procurement and management services. Seeking Auditor candidates with relevant Environmental Management Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Environmental Management Sector Clients such as DOE-PASS. This as a Contract Contingent or Contract W-2 (IRS-1099) Position and ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Professional and Administrative Support Services (Auditor) in the Environmental Management Industry Sector focusing on Program / Project Management Solutions for clients such as Department of Energy (DOE-PASS) | Office of Headquarters Procurement Services (MA-64) Generally Located In CONUS - United States and across the Southeastern Region. RESPONSIBILITIES AND DUTIES - Auditor | Professional and Administrative Support Services [DOE-PASS962967] Conduct research on topics related to the programs being audited to effectively plan and execute audits. Participate in conferences with senior management officials of the audited agency at the beginning and conclusion of each audit engagement. Analyze and evaluate narrative, financial, and statistical reports, as well as program data, to assess program effectiveness and efficiency. Develop actionable recommendations for improving program performance. Design and administer questionnaires, summarize results, and incorporate findings into audit reports. Prepare questions for and document interviews with Federal agency officials and program recipients to gather detailed information about the audited program. Prepare comprehensive work papers that substantiate audit findings and conclusions. Summarize and present findings and recommendations in audit reports. Qualifications Desired Qualifications For Auditor | Professional and Administrative Support Services [DOE-PASS962967] (DOE-PASS962967) Candidates: 3-5 years of experience in auditing, financial analysis, or program evaluation, preferably in a government or public sector environment. Familiarity with Federal auditing standards and practices is highly desirable. Education / Experience Requirements / Qualifications Bachelor's degree in accounting, finance, business administration, public administration, or a related field. Skills Required Strong ability to analyze financial, statistical, and narrative reports to assess program performance and identify areas for improvement. Excellent written and oral communication skills for presenting findings, preparing reports, and conducting interviews Competencies Required Excellent oral and written communication skills. Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe) Problem-solving and critical thinking Strong interpersonal skills Leadership and adaptability Ancillary Details Of The Roles Work Environment and Expectations: Office-based role with some travel required to audit program sites or attend conferences. Role requires the ability to manage multiple audits simultaneously and adhere to tight deadlines. Skill Enhancement: Opportunity to gain deep expertise in auditing Federal programs and developing actionable improvement strategies. Potential progression to senior auditing roles such as Audit Manager, Compliance Officer, or Program Evaluator. Other Details Certification such as CPA (Certified Public Accountant), CFE (Certified Fraud Examiner), or CIA (Certified Internal Auditor). Knowledge of Federal regulations and policies related to auditing and program evaluation. #TechnicalCrossCuttingJobs #Consulting #ProfessionalAnalyticalSupport #Jugaad #PokaYoke Additional Information CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees: Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits:ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ------------ ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital

The Community Engagement Specialist (CES) is a key member of the DotHouse Health Substance Use Disorder (SUD) team. Supported through the MassLeague-Mass General Brigham (MGB) SUD Equity Grant, this position strengthens relationships with community partners, expands awareness of DotHouse Health's SUD and recovery services, and supports accessible, person-centered approaches to prevention, treatment, and recovery. The CES will serve as a connector between DotHouse Health and the community-helping to build trust, increase awareness of available supports, and promote access to care for individuals and families affected by substance use. Requirements GENERAL DUTIES & RESPONSIBILITIES: Develop and implement a community outreach plan to connect with local residents, organizations, and key community spaces. Represent DotHouse Health at events, forums, and meetings to share information about SUD and recovery services and facilitate referrals. Build and sustain collaborative partnerships local social services non-profits, healthcare facilities, carceral facilities, detox centers, community behavioral health centers, schools, shelters, faith-based organizations, and other external partners and stakeholders to support coordinated outreach and education. Support community education and outreach related to substance-use safety, including distribution of naloxone (Narcan) and other overdose-prevention resources in coordination with the SUD team and community partners. Develop and maintain a community resource directory/map and ensure its integration into patient care and staff awareness. Coordinate and/or support workshops, community discussions, or feedback forums that elevate community voice and inform program planning. Identify and engage community leaders to promote education, destigmatization, and wellness around substance use. Participate in required grant-related meetings, including monthly community engagement forums and quarterly reporting. Document all outreach activities and contribute to evaluation of engagement impact. Champion inclusive, person-centered approaches to recovery and access across all DotHouse Health programs. Perform other duties consistent with the scope of community engagement work. Education: · Bachelor's degree preferred. Two additional years of relevant community-based experience may substitute for a degree Experience: · Minimum two years of experience in community engagement, outreach, partnership development, or health/social services. · Lived or working experience with individuals affected by substance use required. · Familiarity with Dorchester/Roxbury/Mattapan communities strongly preferred. Required Skills and Competencies · Relationship-oriented, approachable, and comfortable with public speaking. · Demonstrated commitment to inclusive, quality, and accessible care. · Strong communication, organization, and follow-up skills. · Able to work independently and collaboratively within a multidisciplinary team. · Proficiency in Microsoft Office and ability to use data tracking tools. · Flexible schedule, with availability for occasional evening/weekend events. . Valid Massachusetts driver's license and ability to travel locally . Salary Description $46,100 - $69,200

Monitors customer interactions and reviews and analyzes customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Assists with implementation of quality improvement action plans. Accurately compares measurements between team, vendors and client partners and reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. + Monitors calls for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Uploads communications to system after obtaining necessary approvals. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Participates in brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Assists in implementation of operational process improvement initiatives on a regular basis, as well as through long-term projects. + Coordinates with client and other Quality team members to obtain content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree or equivalent relevant experience + Professional Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific Skills** + Extensive experience with quality assurance program creation or execution. + Extensive Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Superb Internet software and Windows operating systems and software skills. + Exceptional ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $24.09/hour EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

About HV Talent Group At HV Talent Group, we help talented professionals like you connect with top employers nationwide. As a trusted recruiting partner to industry-leading companies, we focus on direct-hire placements that align with your career goals, values, and long-term growth. About the Role The Senior Customer Success Coordinator plays a critical role in supporting customer accounts, contract management, and billing accuracy within a Salesforce CRM environment. This position is ideal for a detail-oriented professional who thrives in a fast-paced, service-driven organization and enjoys collaborating across multiple departments to ensure an exceptional customer experience. This role serves as a key liaison between Sales, Operations, Technicians, and Customers-ensuring accurate data management, smooth account transitions, timely renewals, and clear communication throughout the customer lifecycle. Key Responsibilities Maintain, audit, and update customer account profiles within Salesforce CRM to ensure accuracy and completeness Review customer agreements for accuracy and coordinate with Sales to resolve discrepancies or missing information Release work orders once account setup or updates are complete Process monthly customer renewals and contract billing invoices Update customer accounts with upsells, service changes, renewals, and technician notes following completed work Run inspection, service, and performance reports for internal teams, management, or customers as requested Support collections, preventive maintenance billing, and related administrative functions Collaborate cross-functionally to support consistent service delivery and customer satisfaction Identify opportunities to improve customer success workflows and data integrity Perform additional duties as assigned by management Qualifications High School Diploma or GED required; additional coursework or degree preferred 1-3 years of experience in customer success, customer support, administration, or CRM/data management roles Strong experience with Salesforce.com or similar CRM platforms Proficiency in Microsoft Office Suite (Excel, Word, Outlook) Exceptional attention to detail with a high standard for data accuracy Strong written and verbal communication skills Ability to manage multiple priorities and meet deadlines in a dynamic, team-oriented environment Core Competencies Adaptability: Responds effectively to change and shifting priorities Customer Focus: Demonstrates urgency, empathy, and professionalism in customer interactions Organization: Plans, prioritizes, and executes work efficiently Problem Solving: Identifies issues and recommends thoughtful solutions Professionalism: Maintains composure and accountability under pressure Quality Orientation: Consistently delivers accurate, high-quality work Compensation & Benefits Competitive compensation based on experience 401(k) with company match Medical, dental, and vision insurance Life and disability insurance Paid vacation, holidays, and sick time Professional development and growth opportunities Work Environment On-site / In Person Office-based role in a collaborative, customer-focused environment ---------- Disclaimer: This is intended to provide a general overview of the responsibilities and requirements of the position. It is not an exhaustive list of all duties, responsibilities, and skills required. The company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Equal Employment Opportunity: HireVenture is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Confidentiality Notice: This and any accompanying attachments are confidential and may contain privileged information intended solely for the use of the individual or entity to whom they are addressed. If you have received this communication in error, please notify the sender immediately and delete the original message. Copyright: This is copyrighted by HireVenture. Unauthorized use, reproduction, or distribution of this material is strictly prohibited without the written consent of HireVenture. Note: The information provided in this is subject to change without notice. Please refer to the latest version of the job description available on our website for the most up-to-date information. ---------- HireVenture *******************

Elevare Branding is a forward-thinking agency dedicated to refining how brands communicate, connect, and grow. We partner with companies that seek clarity, creativity, and consistency in the way they present their identity to the world. Our culture values innovation, professionalism, and the power of strategic messaging. At Elevare Branding, we believe every interaction is an opportunity to build trust, inspire loyalty, and elevate the customer experience. Job Description We are seeking a highly organized and customer-focused Customer Service Liaison to join our team in Boston. In this role, you will serve as the primary contact between clients and our internal departments, ensuring a smooth, responsive, and professional experience at every touchpoint. This position is ideal for individuals who enjoy problem-solving, communication, and contributing to a dynamic environment where quality and client satisfaction are top priorities. Responsibilities Serve as the main point of contact for client inquiries and service requests. Coordinate communication between clients and internal teams to ensure timely and accurate follow-up. Maintain detailed records of client interactions, requests, and solutions. Assist with project coordination by relaying updates, gathering information, and supporting workflow. Provide clear, professional, and client-centered communication at all times. Identify opportunities to enhance client satisfaction and streamline service processes. Support day-to-day administrative tasks related to customer service operations. Qualifications Strong communication and interpersonal skills. Exceptional organizational abilities and attention to detail. Ability to manage multiple tasks while maintaining a professional and polished approach. Reliability, punctuality, and a proactive mindset. Comfortable working in a fast-paced, client-oriented environment. Basic proficiency in office and administrative software tools. Additional Information Competitive salary between $52,000 and $57,000 per year. Opportunities for professional growth and advancement within the company. Supportive and collaborative work environment focused on long-term development. Skill-building and training opportunities to enhance your professional profile. Stable full-time position with consistent responsibilities and meaningful impact.

Americas Test Kitchen (ATK) is seeking a customer-focused Product Manager, Content Engagement to help shape the future of how millions of home cooks engage with our digital content ecosystem, from recipes and video to equipment reviews and taste tests. In this role, youll collaborate across Digital Content, Design, Engineering, Marketing, and Data to build and optimize engaging, intuitive, and inspiring content experiences across our web and mobile platforms. Youll bring together creativity, data, and product rigor to make our trusted test kitchen content easier to discover, enjoy, and return to every day. Responsibilities * Lead the roadmap for how ATKs core content (recipes, reviews, taste tests, and videos) comes to life across our digital platforms. * Partner with design, engineering, and content strategy teams to create user experiences that deepen engagement, retention, and member satisfaction. * Translate audience insights, usage data, and business objectives into clear priorities and measurable outcomes that drive your team's success. * Drive discovery and experimentation, from concept validation and user research to prototype testing and iteration. * Write clear user stories and acceptance criteria; ensure work is well-scoped, feasible, and aligned to user and business goals. * Partner with analytics to define and monitor key metrics, and use data to inform iterative improvements. * Stay ahead of trends in digital media, storytelling, and video to identify new opportunities for innovation. * Work closely with other PMs to ensure a cohesive experience across the ATK ecosystem, including Search & Discovery, Classes, and Membership. * Communicate progress, learnings, and results with clarity to stakeholders across the organization. Skills Needed * Excellent communication and collaboration skills; able to partner with creative, technical, and business teams alike. * Strong analytical mindset and comfort using data to drive decisions, run experiments, and measure impact. * Solid understanding of user experience principles, content design, and interaction patterns for mobile and web. * Experience working with agile development teams, including backlog management, sprint planning, and iterative delivery. * Passion for crafting meaningful, consumer-facing content experiences that help users achieve their goals. * Ability to balance multiple workstreams and dependencies while staying focused on outcomes over output. * Comfort with ambiguity and making thoughtful trade-offs between user needs, business goals, and technical constraints. * Enthusiasm for food, storytelling, and learning, and a desire to make cooking more approachable, joyful, and rewarding for home cooks everywhere. Qualifications * 5+ years of product management experience, ideally with a focus on consumer-facing digital products. * Experience building or optimizing content-driven experiences in media, publishing, or entertainment. * Experience building for mobile apps, responsive web design, and CMS/content management workflows. * Proven success collaborating effectively with cross-functional partners (engineering, design, editorial, marketing, data). * Bachelors degree or equivalent practical experience. This position is located in our Boston, MA office in the Seaport district. It is the expectation that the person in this role will work a hybrid schedule of 3 days per week (Tuesday, Wednesday & Thursday) in the office and 2 days per week remotely. Salary Range: $110,000-$120,000 The range provided is based on what we reasonably expect to pay for this job as of the time of posting. The actual salary offered will be determined based on multiple factors, including but not limited to the candidates relevant experience, job-related knowledge, skills, geographical location, and other job-related factors permitted by law. Americas Test Kitchens Digital Product Management Team Our team is responsible for digital product development at Americas Test Kitchen. We want to understand our customers inside and out, and help them utilize our digital platform to become better cooks. We value working collaboratively, asking for help when needed, saying yes to trying new things, helping one another succeed, and prioritizing our members in everything we do. Success requires trust and risk-taking, so we practice and seek radical candor from our teammates (+ have a lot of fun together and eat well!). About Americas Test Kitchen The mission of Americas Test Kitchen (ATK) is to empower and inspire confidence, community, and creativity in the kitchen. Founded in 1992, the company is the leading multimedia cooking resource serving millions of fans with TV shows (Americas Test Kitchen, Cook's Country, and Americas Test Kitchen: The Next Generation), award-winning magazine (Cooks Illustrated) and limited-edition newsstand issues, cookbooks, a podcast (Proof), FAST channels, short-form video series, and the ATK Essential Membership for digital content. Based in a state-of-the-art 15,000-square-foot test kitchen in Bostons Seaport District, ATK has earned the trust of home cooks and culinary experts alike thanks to its one-of-a-kind processes and best-in-class techniques. Fifty full-time (admittedly very meticulous) test cooks, editors, and product testers spend their days tweaking every variable to find the very best recipes, equipment, ingredients, and techniques. Learn more at

Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to uphold security standards? If you are a detail-oriented person looking for a career in general security, Hertz is looking for you! **Wage:** $19.25/hr with 2.06% of sales in commissions As a Gate Attendant your general responsibilities include but are not limited to: + Greet customers and complete necessary rental information by scanning and checking the rental agreement using the handheld unit, checking customer identification, scanning the vehicle asset tag, and checking the tags to verify the movement of vehicle + Provide optional sales items, as directed by management, while using approved sales techniques to disclose rates, terms and conditions of rental and obtain customer signatures. + Maintain location and company security measures to mitigate theft of company assets; perform sight monitoring of lot; ensure smooth transition of vehicles exiting through security gate. + Assist customers with directions, and review and resolve rental contract and vehicle issues. + Manually log and release vehicles from lot during computer system outages or unavailability. + Perform related responsibilities as required or assigned. **Educational Background:** + High School Diploma or Equivalent **Professional Experience:** + Prefer 9 to 12 months car rental or sales experience **Knowledge/Skills:** + Valid driver's license as required by state + Knowledge and skill in the operation of car rental software and hardware + Knowledge of car rental operations + Ability to manage stressful and unusual situations while maintaining good customer relations + Good organizational skills with the ability to write clearly and concisely + Ability to understand and follow oral and written directions + Ability to speak and understand English + Car rental product knowledge and ability to use effective and approved sales techniques, as required + Ability to type and perform accurate data entry + Ability to operate radio, security and computer equipment + Ability to process all paperwork according to policies and procedures The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Responsibilities Describe the essential job duties. After each, provide an estimate of the percent of time typically devoted to each responsibility (use increments of 5%, all time spent should total to 100% of time allocation). To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Please note the percentage of time spent on each job duty is an estimate for normal operating conditions. • Serves as a patient advocate by communicating with 501c3 organizations as well as any other organizations offering services to patients in need • Counsel patient/family on reimbursement options • Conducts research, manage patient records, and organizes documentation for the purposes of providing patient assistance • Guides patients through enrollment periods through both commercial and government payers as well as nonprofit organizations offering assistance • Collaborates with other members on the Patient Services Team for the purposes of updating patient status' currently in Financial Case Management • Monitor and work with patients approaching Medicare eligibility to ensure appropriate placement in Parts A, B, & D plans as well as supplemental and Gap coverage where necessary • Coordinate and manage all eligible patient referral/enrollment into the Rare Disease Financial Assistance and PAP Program • Act as single point of contact for patients enrolled in the RDCF program to external stakeholders • Maintain communication and interaction with patients and medical providers in order to address issues impeding optimum treatment goals • Research available commercial and government sponsored programs across all 50 states and Puerto Rico. • Provide back-up coverage for other Financial Case Managers • Attend patient meetings and represent the foundation at industry conferences • Travel to sales meetings and meet patients face to face as necessary • Be an on the floor leader • Become the subject matter expert for the group in a particular area (ex - Medicare, healthcare reform, etc) and present this section to new hires during training process • Train Sales, Marketing and Patient Services • Manage Risk Evaluation and Mitigation Strategies (REMS) patients prior to enrolling them into RCDF • Attend regional CMSA conference or national meetings related to all disease states we support Education & Experience Requirements: Include educational requirements or equivalency, required years and type(s) of experience, and necessary licenses or certificates. Specify which are required and which are preferred. • BS/BA in life sciences/communications is preferred • Minimum of 5 years of prior case management experience (within last 2 years) • Minimum of 3 years of customer service experience Key Skills and Competencies: Describe critical skills needed to successfully perform job, which should be representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Prior reimbursement experience with ability to communicate complex reimbursement scenarios to patientsand medical professionals. • Ability to multi task, problem solve and work independently • Individual must possess and portray strong emotional resilience • Individual must possess extraordinary positive attitude, exceptional listening skills, and strong verbal and written communication skills • Ability to handle sensitive information • Ability to work in a team environment with excellent communication skills • Presentation skills • Proficient in all MS Programs (MS, Access, Word, Outlook, and PowerPoint) • Customer Service Focus • Adapts to complex situations Other Requirements: List any other job requirements, including domestic travel, international travel, driver's license, physical abilities required, etc. • Valid driver's license Additional Information All your information will be kept confidential according to EEO guidelines.