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The differences between customer service and drivers and drivers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer service and driver has an average salary of $35,518, which is higher than the $34,771 average annual salary of a driver.
The top three skills for a customer service and driver include customer service, CDL and DOT. The most important skills for a driver are math, basic math, and CDL.
| Customer Service And Driver | Driver | |
| Yearly salary | $35,518 | $34,771 |
| Hourly rate | $17.08 | $16.72 |
| Growth rate | 11% | 11% |
| Number of jobs | 465,140 | 1,017,998 |
| Job satisfaction | - | 4.33 |
| Most common degree | High School Diploma, 39% | High School Diploma, 43% |
| Average age | 48 | 48 |
| Years of experience | - | - |
A customer service and driver is responsible for providing transport or technical assistance to customers. Their job usually focuses on answering calls or correspondence from clients to identify their needs, responding to inquiries, explaining service and product specifications, discussing price details, troubleshooting issues, providing clear instructions, or referring other services when necessary. It is also their duty to keep logs of all transactions, produce reports, and coordinate with managers. Additionally, as a customer service and driver, it is essential to be proactive at dealing with issues to ensure client satisfaction.
Drivers are responsible for safely transporting people, packages, or goods from one destination to another. They should be familiar with the different routes that may be taken to reach the desired goal. They should be expert navigators and may use navigation apps to help them along the way. They should also be familiar with the basic mechanics of the vehicle they are using and the proper maintenance and cleaning needed to ensure that the car is running well. Drivers are expected to have excellent customer relation skills, a strong sense of direction, and superb organizations.
Customer service and drivers and drivers have different pay scales, as shown below.
| Customer Service And Driver | Driver | |
| Average salary | $35,518 | $34,771 |
| Salary range | Between $28,000 And $44,000 | Between $22,000 And $53,000 |
| Highest paying City | Concord, CA | Boston, MA |
| Highest paying state | Alaska | Vermont |
| Best paying company | Andersen | Air Liquide |
| Best paying industry | Transportation | Manufacturing |
There are a few differences between a customer service and driver and a driver in terms of educational background:
| Customer Service And Driver | Driver | |
| Most common degree | High School Diploma, 39% | High School Diploma, 43% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between customer service and drivers' and drivers' demographics:
| Customer Service And Driver | Driver | |
| Average age | 48 | 48 |
| Gender ratio | Male, 76.6% Female, 23.4% | Male, 83.0% Female, 17.0% |
| Race ratio | Black or African American, 11.7% Unknown, 4.7% Hispanic or Latino, 22.2% Asian, 3.7% White, 56.9% American Indian and Alaska Native, 0.8% | Black or African American, 12.7% Unknown, 4.6% Hispanic or Latino, 19.9% Asian, 3.5% White, 58.5% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 4% | 4% |