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Customer service and driver vs parts delivery driver

The differences between customer service and drivers and parts delivery drivers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer service and driver has an average salary of $35,518, which is higher than the $30,614 average annual salary of a parts delivery driver.

The top three skills for a customer service and driver include customer service, CDL and DOT. The most important skills for a parts delivery driver are customer service, delivery vehicle, and cleanliness.

Customer service and driver vs parts delivery driver overview

Customer Service And DriverParts Delivery Driver
Yearly salary$35,518$30,614
Hourly rate$17.08$14.72
Growth rate11%11%
Number of jobs465,140369,235
Job satisfaction--
Most common degreeHigh School Diploma, 39%High School Diploma, 52%
Average age4848
Years of experience--

What does a customer service and driver do?

A customer service and driver is responsible for providing transport or technical assistance to customers. Their job usually focuses on answering calls or correspondence from clients to identify their needs, responding to inquiries, explaining service and product specifications, discussing price details, troubleshooting issues, providing clear instructions, or referring other services when necessary. It is also their duty to keep logs of all transactions, produce reports, and coordinate with managers. Additionally, as a customer service and driver, it is essential to be proactive at dealing with issues to ensure client satisfaction.

What does a parts delivery driver do?

Parts delivery drivers typically work for a machine parts distributor or an automotive parts outlet. They are responsible for delivering parts to repair shops and car dealerships. Other duties and responsibilities include conducting safety checks to help maintain a safe working environment, manning the lobby overnight, and working closely with other groups or departments. Additionally, they are responsible for operating a company delivery van safely and efficiently and coordinating the day-to-day warehouse operations. Parts delivery drivers may also oversee cash charge transactions.

Customer service and driver vs parts delivery driver salary

Customer service and drivers and parts delivery drivers have different pay scales, as shown below.

Customer Service And DriverParts Delivery Driver
Average salary$35,518$30,614
Salary rangeBetween $28,000 And $44,000Between $25,000 And $36,000
Highest paying CityConcord, CALynnwood, WA
Highest paying stateAlaskaNorth Dakota
Best paying companyAndersenAmerican Water
Best paying industryTransportationManufacturing

Differences between customer service and driver and parts delivery driver education

There are a few differences between a customer service and driver and a parts delivery driver in terms of educational background:

Customer Service And DriverParts Delivery Driver
Most common degreeHigh School Diploma, 39%High School Diploma, 52%
Most common majorBusinessBusiness
Most common college--

Customer service and driver vs parts delivery driver demographics

Here are the differences between customer service and drivers' and parts delivery drivers' demographics:

Customer Service And DriverParts Delivery Driver
Average age4848
Gender ratioMale, 76.6% Female, 23.4%Male, 73.6% Female, 26.4%
Race ratioBlack or African American, 11.7% Unknown, 4.7% Hispanic or Latino, 22.2% Asian, 3.7% White, 56.9% American Indian and Alaska Native, 0.8%Black or African American, 11.6% Unknown, 4.6% Hispanic or Latino, 19.6% Asian, 3.4% White, 60.0% American Indian and Alaska Native, 0.8%
LGBT Percentage4%4%

Differences between customer service and driver and parts delivery driver duties and responsibilities

Customer service and driver example responsibilities.

  • Manage and document OTR accidents, incidents, HazMat spills and work relate injuries.
  • Pass CDL test on first attempt.
  • Assist customers with materials such as installing GPS antennas and cell phones.
  • Assist seniors boarding the shuttle and secure their belongings such as wheelchairs, walkers and baggage.
  • Load truck with appropriate product and deliver accordingly, return to warehouse for receiving and other warehouse duties including monthly inventory.
  • Provide pickup/delivery services for the marketing representatives and potential applicants
  • Show more

Parts delivery driver example responsibilities.

  • Manage servers and logs for reporting using SQL application environment.
  • Pull and deliver correct Nissan parts.
  • Determine shortest routes base on GPS navigation.
  • Work alone delivering car parts in a Toyota tundra.
  • Deliver automobile parts in the company vehicle to body shops and other Toyota facilities.
  • Calculate amounts owe to Nissan for parts and pick up payments and unwant parts.
  • Show more

Customer service and driver vs parts delivery driver skills

Common customer service and driver skills
  • Customer Service, 25%
  • CDL, 8%
  • DOT, 8%
  • Pickup, 8%
  • Routine Maintenance, 7%
  • Patients, 7%
Common parts delivery driver skills
  • Customer Service, 73%
  • Delivery Vehicle, 15%
  • Cleanliness, 10%
  • Basic Math, 0%
  • Math, 0%
  • Customer Orders, 0%

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