Customer Service Representative
Customer service specialist job in Oxnard, CA
Job Title: Customer Service Representative
's starting wage is $19/hr to - $21/hr
Hours: 7:00 to 3:30 pm
We're seeking a highly skilled and customer-focused Customer Service Representative to join our team in Oxnard, CA. As a key member of our Operations team, you will provide exceptional service to our customers, resolve issues, and build sustainable relationships. If you're passionate about delivering outstanding customer experiences and have excellent communication skills, we want to hear from you!
Responsibilities:
Respond to customer inquiries, manage account information, and resolve issues/complaints via email, online chat, and phone.
Build sustainable relationships and customer loyalty through open and interactive communication.
Stay up-to-date on product information, including new product releases, features, and benefits.
Provide product recommendations and solutions to customers based on their needs and preferences.
Troubleshoot errors related to order processing and subscriptions.
Process returns, refunds, and order cancellations.
Meet or exceed customer service metrics (CSAT) and assist with online customer reviews.
Process internal sales and marketing sample order requests.
Become a knowledge expert in product information retained from Help Docs and product specification sheets.
Identify and suggest process improvements to increase efficiency and effectiveness in customer service.
Use customer feedback and collaborate with internal departments to identify trends and areas for improvement.
Collect and document customer quality complaints to share with internal teams, such as Quality and Product Development.
Participate in special projects, such as customer service initiatives, product launches, and company-wide events.
Collaborate with internal teams to plan and execute special projects.
Qualifications:
High School degree or 2-year(s) related experience.
Communicates effectively, verbally, and in writing.
Good comprehension skills - the ability to clearly understand and state the issues customers present.
Work successfully in a team environment as well as independently.
Good composition skills - the ability to compose a grammatically correct, concise, and accurate written response.
Able to navigate multiple platforms, systems, and programs.
Preferred Skills:
Ability to interact effectively at all levels and cross-departmentally.
Demonstrates proficient knowledge of email applications.
Excellent typing skills.
Ability to be an effective team member and complete various projects.
Experience with CRM software or previous experience in a customer-facing role.
Adaptability, problem-solving, and time management skills.
About Primal Kitchen
Mark Sisson started Primal Kitchen with a simple mission: to change the way the world eats. Our life and our overall wellness are defined by the thousands of choices we make for ourselves and for our families every day, and choosing real food and investing in your health can lead to a more empowered you. Primal Kitchen condiments and sauces are made with high-quality ingredients that make mealtime easy and delicious, so you can get the most out of life.
In just five short years, Primal Kitchen has catapulted from a small but mighty natural foods start-up to an industry-disrupting leader in real-food condiments, dressings, sauces and pantry staples.
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family's needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You'll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
Social - Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training
Emotional - Employee Assistance Program , Wellbeing Programs, Family Support Programs
Financial - 401k, Life, Accidental Death & Dismemberment, Disability
Location(s)
Oxnard - Primal Kitchen
Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact ***********************.
Auto-ApplyAgriTech - Customer Success Specialist
Customer service specialist job in Oxnard, CA
Job Title: AgriTech - Customer Success Specialist
Department: Revenue Ops: Client Success
Reports To:
Salary: $70k - $105k
About Addium
Addium is a leading ag-tech company uniting science, sensors, and software to deliver end-to-end solutions in agriculture and food safety. Serving 34,000+ global clients with 60M+ daily sensor readings, we turn raw data into actionable insights that conserve resources, improve food safety, and drive measurable impact. Our mission is to make the invisible visible-transforming data into clarity, action, and automation. Trusted by partners like Mondelez, PepsiCo, Ferrero, and Green Thumb Industries, we stand for innovation, reliability, and a bold commitment to the future of agriculture.
Position Summary
We are seeking a motivated and technically minded Customer Success Specialist to join our team. In this role, you will analyze cultivation data daily and turn insights into actionable recommendations that help farm managers, irrigators, and agronomy teams achieve their production goals. You will work closely with customers throughout their entire journey - from onboarding and training to ongoing support - ensuring they see measurable results from using AROYA.
This position is primarily remote, with occasional travel for field visits, relationship building, and on-site troubleshooting.
Ideal Candidate
The ideal candidate is a technically minded professional with experience analyzing data to make informed decisions about plant growth and irrigation strategies. You thrive at the intersection of data and people - using insights to drive results while maintaining strong, supportive relationships with customers. This role blends analytical work with daily customer engagement, including onboarding, training, and ongoing support. While primarily remote, you are comfortable traveling occasionally to visit customers in the field.
Traits, experience, and attributes you possess include:
Strong interpersonal skills and genuine enjoyment in building relationships with growers, irrigators, and farm managers.
Native-level fluency in English and Spanish, both written and spoken.
Experience analyzing time-series data to evaluate irrigation performance and guide customers toward improved outcomes.
A passion for customer success and a commitment to delivering an outstanding experience at every stage of the customer journey.
The ability to work independently, staying organized and structured while managing multiple customer relationships simultaneously.
Proven capability to train customers on technical systems and guide them through onboarding, adoption, and renewal.
Agility to balance screen-based data analysis with real-time communication via text, phone, and occasional in-person visits.
Key Responsibilities
Analyze Cultivation Data: Review time-series data daily to identify trends, diagnose issues, and recommend irrigation and climate improvements.
Guide Customers: Turn data insights into clear, actionable recommendations to help growers achieve better results.
Manage Relationships: Maintain proactive communication with assigned accounts to ensure satisfaction and retention.
Lead Onboarding & Training: Facilitate onboarding sessions and train customers on using AROYA tools effectively.
Document & Track: Keep accurate CRM records of interactions, insights, and customer outcomes.
Collaborate Internally: Work with support, product, and agronomy teams to resolve issues and share feedback.
Conduct Field Visits: Travel occasionally for relationship building, troubleshooting, and training reinforcement.
Stay Current: Continuously improve your knowledge of crop steering, irrigation strategies, and AROYA tools.
Qualifications
Bachelor's degree in agriculture, agronomy, engineering, data science, or a related technical discipline (or equivalent experience).
3-5 years of experience in controlled environment agriculture (CEA) or agritech, with direct grower-facing responsibilities.
Proven ability to analyze time-series data and turn insights into actionable recommendations.
Track record of managing multiple customer relationships while maintaining high satisfaction and retention.
Native-level fluency in English and Spanish, both written and spoken.
Strong technical aptitude and ability to learn, use, and teach complex systems.
Excellent communication, training, and problem-solving skills.
Organized, proactive, and able to work independently from an office while coordinating occasional field travel.
Preferred Skills & Experience
Experience in managing high-level client interactions.
Experience with advanced and integrated systems, including IoT devices, networked equipment, and irrigation technologies in agriculture and related fields.
Fundamental understanding of Customer Journey, Journey Mapping, NPS, and other customer health factors.
Certifications: Any Industry-recognized certifications.
What We Offer
Competitive salary
Comprehensive medical, dental, and vision insurance
401(k) retirement plan with a company match (up to 4% after your first year)
Paid Time Off, Sick Leave, and 11 Paid Holidays
Ongoing learning and development opportunities to support your growth
Clear paths for career advancement as you grow with us
Company-paid life and disability insurance for peace of mind
Health savings account and flexible spending account options
A collaborative, inclusive work environment with regular team-building activities and fun company events
Addium, Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace where all individuals are respected, valued, and supported. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, sexual orientation or gender identity, or other protected status.
Customer Care Specialist (Level 1) West Coast
Customer service specialist job in Goleta, CA
Kate Farms is a company with heart. Our company was founded on the belief that good nutrition leads to good health, and good health opens the door to endless possibilities. That's why our mission is to make nutrition the cornerstone of healthcare so people can live their best lives. We are a medical food company that makes complete nutrition formulas for people who have a medical need for liquid nutrition.
Kate Farms works to be the place where a diverse mix of talented individuals want to come, stay, and do their best work. Ensuring a diverse and inclusive workplace where we learn from each other is at the core of Kate Farms' values. We are an equal-opportunity employer and fully focused on equality; we believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the other fascinating characteristics that make us different. We invite you to do the best work of your life with us at Kate Farms.
POSITION OVERVIEW
The Customer Care team provides excellent support for customers on their wellness journeys, helping them live their best lives. The Level 1 Customer Care Specialist has a unique mix of excellent interpersonal skills, including strong written and verbal communication, technical aptitude, empathy, and a genuine desire to help customers. You will assist Kate Farms customers with eCommerce-related questions and product information, quickly identify issues, and determine the best course of action for resolution.
* This role is requiring someone to work West Coast Hours.
WHAT YOU WILL DO
Customer Support & Communication
* Effectively interact with customers via phone, webform, and chat to provide clear, accurate information in an empathetic manner.
* Listen attentively and demonstrate patience and understanding in all customer interactions.
* Anticipate customer needs and proactively suggest resolutions tailored to individual requests.
* Use proper communication procedures, guidelines, and policies.
Problem Resolution & Performance
* Quickly identify customer issues and determine appropriate solutions.
* Meet or exceed performance expectations, including Customer Satisfaction scores, quality scores, and customer resolution times.
* Effectively use Customer Care technology platforms to assist customers and capture relevant data.
* Adapt to changing workflow processes and accommodate shifting priorities.
Team Collaboration & Improvement
* Contribute ideas to improve team processes and customer experience.
* Participate in team meetings and training sessions.
* Seek to understand the impact of your work on business goals.
* Collaborate with team members to ensure consistent, high-quality customer service.
Operational Excellence
* Manage multiple priorities and goals depending on levels of urgency.
* Meet deadlines through efficient time management.
* Stay focused during peak volume periods while handling tasks simultaneously.
* Proactively work to minimize mistakes and pay close attention to detail.
WE ARE LOOKING FOR SOMEONE WHO
* Bachelor's Degree in English, Spanish, Communication Studies, Humanities, or equivalent experience.
* 0-1 year of customer service experience in a service-related role; experience in healthcare, wellness, or mission-driven organizations preferred.
* Proficient with technology platforms; ability to learn and navigate new systems quickly (Salesforce experience a plus).
* Excellent written and verbal communication skills with strong problem-solving and analytical abilities.
* Empathetic, detail-oriented, and highly organized with sound judgment and decision-making skills.
* Self-motivated, adaptable, and able to manage workload independently while collaborating effectively in a team environment.
* Eager to learn, grow, and contribute to a positive customer experience.
* Flexible to work core business hours (8am-5pm EST), varied shifts, and holidays as needed.
* Quiet, private home workspace with reliable high-speed (25+ Mbps) wired internet connection.
* Strong commitment to company mission and values.
* Ability to work independently and collaboratively in a fast-paced, dynamic environment.
* Respectfully shares and accepts feedback willingly from all levels of the organization.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* Effectively handle lifting of various objects weighing up to 12 pounds.
* While performing the essential functions of the job, the employee will be required to bend, stoop, kneel, reach, and climb stairs.
* Possess the ability to sit at a computer for extended periods of time.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
This position will work in a home/office environment with regular trips to the corporate office.
It is Kate Farms policy that any position that requires regular interaction with healthcare professionals require that, if hired, you be vaccinated against COVID-19 unless you need a reasonable accommodation due to sincerely held religious beliefs, medical needs, or other reasons protected by applicable federal, state, and local law.
Compensation for this role is in the form of base salary plus a variable component that together comprise the On-Target-Earnings (OTE).
The typical starting salary range for new hires in this role is listed below. This range represents the lowest to highest salary range we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Please note that base pay offered may vary depending on factors including your geographic location, job-related knowledge, skills, and experience.
If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. All job offers are contingent upon successful completion of background verification.
$24.00 / hour - $26.00 / hour USD
For full-time salaried or hourly workers, our total rewards package also include the option to enroll in a company-matched 401k plan, as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Employees will also receive a generous PTO benefit with a starting accrual of 15 days per year (prorated upon hire and increased by tenure), two weeks of paid "Refresh" leave, 80 hours of paid sick leave annually, and 11 paid holidays throughout the calendar year. Kate Farms offers a range of other benefits offered with an emphasis on employee well-being such as paid disability leave, paid parental / pregnancy leave, Flexible Spending Accounts (FSA), tuition reimbursement, an Employee Assistance Program, and more.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization as directed by the management of the company.
Supervisor, Customer Services
Customer service specialist job in Santa Barbara, CA
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Pay Range: $43,000 - $49,000
Responsibilities
How will you make an impact?
Responsibilities
Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Investigates and resolves operational issues as well as customer service issues
Will be provided company uniforms and must adhere to uniform policy
Participates on operational conference calls, station audits and prepares various reports
Maintains records such as time and attendance, personnel files and performance
Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations.
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
Collaborate with the internal team to ensure a safe and on-time departure
May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.
Position Requirements
Minimum Age: 18
High school diploma or GED equivalent
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
Position Preferences
A minimum of one year of customer service experience
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
In locations handling US mail, must be able to pass a US Postal Service background check
This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
#envoymorespend
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Auto-ApplyCustomer Service (remote work , no vaccination required)
Customer service specialist job in Moorpark, CA
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Ability to learn and follow all customer service procedures and policies
Strive to meet and go above personal and team target goals
Record, organize and file customer interactions and account changes
Able to up-sell if needed
Able to schedule call back and appoints to resolve customer needs
Customer Service Job Requirements and Qualifications
Previous experience in customer support, client services, sales, or a related field
Excellent at communicating over the phone and other communication platforms
Basic computer skills and experience
Able to multitask
Excellent time management and prioritization skills
Ability to listen actively, relay information, and answer questions and/or concerns.
Customer-focused for positive customer experience and resolution
MUST RESIDE IN CALIFORNIA
Benefits
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
Auto-ApplyRetail Service and Sales Specialist - Ventura
Customer service specialist job in Oxnard, CA
Banking Specialist II This position, Banking Specialist II, may be called by many other names: New Accounts Representative, Senior Teller, etc. At First Bank, we choose to call you a "specialist" because that is what you are! You have mastered the art of handling transactions at the teller window and are working to gain more training and skills to help clients with new accounts as well as other non-monetary transactions.
What You Will Be Doing
* Providing excellent client service by accurately and expeditiously opening new accounts and other products for current clients and new clients to the Bank. Providing maintenance on accounts and products when requested and authorized by the client. For those quoting rates, terms and fees on all products and services and providing necessary disclosures as required (NMLS registration will be required).
* Expanding the use of alternative delivery systems by explaining the merits of other systems such as Online Banking System, Online Bill Pay, ATM network, Debit Card, and Client Contact Center.
* Identifying the need for borrowing and originating consumer loan applications. Assisting in the processing of loan applications and closing.
* Increasing sales and cross-sell opportunities by participating in sales events such as in-aisle sales (where applicable), internal/external events, out bound calls, and promotional activities.
* Supporting our Bank's culture and client-friendly environment by greeting clients with a courteous and friendly demeanor, including greeting clients by name when possible.
* Ensuring continued relationships with our clients by processing client transactions such as deposits, withdrawals, payments, check cashing, etc. courteously, accurately and as expeditiously as possible.
* Assuring Branch compliance by performing a variety of tasks, including but not limited to, the following: cash audits, alarm tests, loss prevention training, safe deposit delinquencies, ATM balancing, monthly and quarterly branch audits, regulation training, monthly security reports, balancing of travelers checks, official checks and money orders.
* Protecting the interests of the Bank and our clients by following all security, regulatory and audit procedures, including daily balancing of individual teller drawers, ATM and vault. Maintaining of proper dual control and appropriate holds. Accurately balancing assigned cash drawer on a daily basis. Immediately reporting out of balance conditions to branch management.
* Helping coach Banking Specialist I on products, services, policies and procedures.
* Contributing to the Bank's success by identifying sales opportunities and referring clients to the appropriate area. Works towards achievement of branch and individual sales and referral goals.
* Working to retain existing client relationships and obtain new ones by conducting calls on maturing accounts, following up on leads, referrals and other prospecting opportunities.
* Driving branch profitability and client satisfaction by getting to know clients and encouraging their consideration of other Bank products where they may benefit the client. (In-Store) Should cultivate relationship with retail store associates.
* Contributing to the Bank's efforts in reaching and surpassing its Community Reinvestment Act goals by participating in community service activities.
* High School Diploma or Equivalent
* Minimum of 12 months previous client service experience preferred
* Previous cash-handling experience required
* Previous banking experience strongly preferred
* NLMS registration preferred
* Developed customer service skills, including written and verbal communication
* Ability to use a PC and alpha/numeric keyboard
Be a part of a growing company that is truly committed to its employees and clients. Consider joining the First Bank family. As a member of our family, you are part of one of the largest independent banks in the U.S. We are proud of our growth and success over the past 100 years and look forward to a bright and promising future.
Diversity
At First Bank one of our biggest strengths is the diversity of our people. Our mission is to capitalize on the diversity of our associates and promote personal and professional development throughout every area of the organization. We encourage diversity by actively seeking employees from various backgrounds, walks of life, and job skills. We strongly encourage you to apply whenever a First Bank job opportunity interests you.
First Bank is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Attn: Applicants interested in a San Francisco based position: First Bank will consider qualified applicants with a criminal history in a manner consistent with the San Francisco Fair Chance Ordinance.
The range for this role takes into account many factors that First Bank considers when making hiring decisions, including but not limited to, prior experience, skill set, training, and other internal business and organizational factors. First Bank generally does not hire at or near the top of the range below. The range is driven by the geographic location of our estimated hiring location; however, the specific range may vary depending on the geographic location for remote positions. Compensation decisions depend on the specific facts and circumstances of each hiring instance. A reasonable estimate of the current pay is: $21.00 to $25.00.
Reservations Agent
Customer service specialist job in Santa Barbara, CA
The Reservation Agent is responsible for handling the day-to-day reservation operations in a professional, efficient, friendly manner. The Reservation Agent will also ensure that all reservation lines are attended and accurately and professionally communicate hotel rates and information.
JOB RESPONSIBILITIES:
Create bespoke experience for guests.
Responsible for all reservation activity ensuring that the reservation lines are attended always.
Communicate anticipated business demands daily with departmental team members (arrivals/departures, group functions, guest requests, etc.).
Properly access all functions of the reservations system according to established procedures.
Courteously answer inquiries and accept reservations over the phone
Maximize revenue by utilizing suggestive selling and up-selling techniques.
Demonstrate advantages and create value for our guests.
Monitor and ensure that all reservations (including manual) are input into the session accurately, completely and promptly.
Assist where necessary to ensure optimum service is provided to guests, visitors and other departments.
Work closely with several departments in coordinating reservations, sales and rate strategy.
Support other team members and departments to contribute to the best overall performance of the department and hotel.
Perform other duties as assigned, requested or deemed necessary by management.
Assist in one stop reservation service (including restaurant, spa, etc.)
Assist in prearrival process for all guests (email/phone)
Assist in answering PBX call into hotel.
SKILLS AND EDUCATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required
High School Diploma or equivalent
Prior luxury hospitality experience preferred
Ability to multitask between different computer systems.
Must possess computer skills
Excellent selling skills and understanding of sales processes; can bring a sale to closure quickly at a high return rate
Strong customer development and relationship management skills
Ability to influence others to up sell products and services with excellent negotiation skills
Strong communication skills (verbal, listening, writing) - possesses confident telephone skills and etiquette
Ability to accurately input and access data into hospitality software
Must be able to prioritize, organize and follow-up in a timely manner
Must be able to work cohesively with other departments, co-workers as part of a synergistic team
Ability to work a varied schedule including, days, nights, weekends, and holidays
QUALIFICATION:
Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Note: The responsibilities associated with this job could change from time to time in accordance with Hotel Californian's business needs. As a team player, I may be required to perform additional and/or different responsibilities from those set forth above.
Servicing Litigation Specialist II
Customer service specialist job in Moorpark, CA
PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U.
S.
mortgage market.
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture.
Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
A Typical Day The Litigation Management Specialist II is a critical, high-impact role responsible for the end-to-end management, monitoring, and strategic support of complex servicing-related litigation.
This specialist manages a portfolio of high-risk legal matters, including contested foreclosure, title disputes, and mediations, ensuring meticulous case documentation, accurate risk assessment, and timely support for both internal and external legal counsel.
This role demands advanced organizational skills, keen analytical abilities, and the capacity to act as a corporate representative in legal proceedings.
The Litigation Management Specialist II will: Case Ownership: Independently manage and track a high-volume portfolio of litigated files pertaining to real property law.
, Associates maintain a comprehensive electronic case file for each matter Risk Mitigation: Analyze and research the legal pleadings, evaluate attorney findings, and utilize servicing system data to proactively assess litigation risk and potential financial exposure for the organization Strategy & Counsel Support: Collaborate directly with in-house and outside counsel to formulate litigation strategies, draft responses to lawsuits, monitor case progress, and provide strategic research for pre-litigation customer disputes Corporate Representation: Serve as the company's designated corporate representative at critical legal proceedings, including mediations, settlement conferences, depositions, and trials, to present and defend the company's position Document Production: Efficiently retrieve and provide loan-level documentation and data from servicing systems to outside counsel and business partners to support discovery and defense Executive Reporting: Organize, research, and deliver high-level, professional presentations on escalated cases, strategy, and risk to upper management, ensuring leadership is consistently informed Financial Administration: Oversee the accurate processing and timely payment of outside counsel invoices Department Support & Development - Policy and Procedure writing, Job Aid development and business contact support Process Improvement: Assist in the development, writing, and formalization of department policies and procedures to enhance litigation support operations Mentorship & Training: Provide guidance and training to other specialists on complex litigation procedures and best practices, as needed What You'll Bring Four-year degree and/or Paralegal Certificate with a minimum of 5 years mortgage servicing experience with understanding of GSE/insurer servicing guidelines Proven knowledge of: legal processes, civil rules of procedure, and the ability to decipher complex legal pleadings and allegations, particularly in the context of mortgage servicing and real property Demonstrated proficiency with mortgage servicing platforms and proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint) Expert Analytical Skills: Exceptional ability to analyze mortgage industry documents, calculate timeframes, and accurately evaluate potential costs and losses Advanced Communication: Superior professional, organizational, written, and verbal communication skills, with proven ability to present complex material to all levels of management Autonomy & Organization: Highly advanced organizational skills with a proven capacity to work independently, manage multiple priorities, and meet critical deadlines Teamwork: Ability to collaborate effectively with both internal legal teams and external partners Demonstrated research skills Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home.
Our vision is to be the most trusted partner for home.
Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.
Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered.
Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: *********************
page.
link/benefits For residents with state required benefit information, additional information can be found at: ************
pennymac.
com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary $45,000 - $66,000 Work Model OFFICE
Auto-ApplyCustomer Service Representative
Customer service specialist job in Santa Paula, CA
Job Description
BLISS Car Wash
Customer Service Representative - $500 Sign on Bonus
Base $16.50 - $19.00 hourly base pay, plus commission and incentives.
Benefits:
$500 Sign on Bonus
Hourly plus commission and incentives
Flexible working hours
Medical, Dental, Vision, Critical Illness & Accident Insurance Plans
401k with Employer Matching
FREE weekly car washes
We offer the opportunity for growth within the Bliss family and value each one of our team members
Bliss Car Wash is rapidly growing and looking for energetic, smiling team members.
At Bliss we make a difference one car at a time. It's not only about what we do, it's about who we are. We are passionate and contagiously positive. We love to make people smile and we'll do whatever it takes to make our guests happy. We are water warriors. We believe water is life so we fight to conserve it at every turn. We are united. We're all part of life on this planet and together we can make it better.
If this sounds like you, then Bliss wants to invest in you and your future.
Duties include, but are not limited to:
Greet guests and create an exceptional first impression for all guests.
Educate all guests on wash, upgrade, and membership packages.
Be able to process payments.
Ensure all vehicles are loaded safely and correctly onto the conveyor.
Prep the vehicle within company guidelines.
Quality Control area, verifying all vehicles are BLISS clean and wiping down vehicle within company guidelines.
Provide excellent service to ensure all guests have a great experience.
Maintain a safe and clean work area.
Perform after hours site cleaning by following schedule (Cleaning site includes but not limited to: Tunnel equipment, tunnel floor, tunnel walls, tunnel pit, vacuum area, walk ways, queuing area, etc.)
Maintain high standards of personal appearance and grooming, which include wearing proper uniform/appearance policy.
Ability to follow direction as well as to exercise good judgement and make decisions consistent to the job functions.
Follow company safety protocol.
Be a team player.
Job Qualifications
Experience: Combination of experience such as car wash, retail and guest service industries preferred BUT NOT NEEDED.
Knowledge: Must always maintain the highest level of service. Ability to adapt to the ever-changing high-volume retail while working in a team environment. Flexibility to adapt in a variety of situations. Ability to work varied hours/days as business dictates. Demonstrates ability to improve through training.
Skills: Build great relationships with guest and co-workers through great communication and follow through.
Work Schedule: Full time & Part time employees that have the ability to work varied hours/days as business dictates.
Reporting Relationships: Reports to the Site Manager.
Working and Environmental Conditions: Works mainly outdoors and at times indoors. Constant exposure to fumes from equipment, and cleaning solvents (ex. dust, fumes, and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity). Some noise and vibration exposure.
Physical Demands: Must have the ability to lift up to 15 lbs. Ability to stand or walk for long periods of time. Ability to operate all related equipment.
BLISS Car Wash is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected class or characteristic.
We will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable “Fair Chance” ordinances.
We offer Flexible Working hours, Holiday Pay, Medical, Dental, Vision, Critical Illness & Accident Insurance Plans, and 401k with Employer Matching. Sign-on bonus is paid after 90 days of continuous employment.
Counseling Services Specialist - Temporary Assignment
Customer service specialist job in Oxnard, CA
This recruitment is being conducted to fill a temporary assignment and not being conducted to establish an eligibility list from which regular appointments will be made, as such this recruitment may close at any time. Employees hired in this capacity are considered at will and do not accrue property interest in the assignment and are not eligible for benefits.
There is currently a temporary assignment at Ventura College's East Campus located in Santa Paula.
This pool will remain open until the temporary vacancy has been filled.
WHAT YOU'LL DO:
Under the direction of an assigned supervisor, provide services in support of students enrolling in college, retaining students pursuing educational goals, and assisting students in completing educational, career or program/department goals.
WHO WE ARE
The Ventura County Community College District (VCCCD) is a public community college district serving residents throughout Ventura County. VCCCD's three colleges - Moorpark College, Oxnard College, and Ventura College - offer programs for transfer to four-year colleges and universities; career technical training, basic skills instruction; as well as community service, economic development, and continuing education for cultural growth, life enrichment, and skills improvement.
The Ventura County Community College District recognizes that a diverse community of faculty, staff, and administrators promotes academic excellence and creates an inclusive educational and work environment for its employees, contractors, students, and the community it serves. With the understanding that a diverse community fosters multi-cultural awareness, promotes mutual understanding and respect, and provides role models for all students, VCCCD is committed to recruiting and employing a diverse and qualified group of administrators, faculty, and staff members who are dedicated to the success of all college students.
The Ventura County Community College District does not engage in any employment practice that discriminates against any employee or applicant for employment on the basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, political beliefs, age, gender, sex, religion, transgender, sexual orientation, marital status, veteran status, and/or physical or mental disability.
Serve as the initial point of contact and source of information for the department; screen and critically assess student needs; respond to inquiries, explain policies, and provide general information to students related to admissions, enrollment and registration, course placement, program requirements and student responsibilities; refer students requiring advanced guidance to a Counselor; schedule counseling appointments, as needed. E
Provide assistance to students with enrollment, registration, and transfer processes, including completion of appropriate paperwork (e.g., enrollment and transfer applications, and petitions); respond to questions and provide general assistance to students inputting abbreviated education plans; ensure individual education plans are input into appropriate software programs. E
Use established policies, procedures, guidelines, and rubrics to clear student prerequisites, inform students of appropriate course placement, provide information about equivalent courses across the District colleges, and calculate student GPAs for current and transfer students. E
Check for accuracy of program maps associated with Guided Pathways; input into appropriate software programs; provide students with program maps; serve as a direct point of contact for students participating in Guided Pathways success groups/completion circles. E
Receive, review, and process student forms, documents, and related records; request additional student information; identify and correct errors, as needed. E
Create and conduct workshops for a variety of topics including matriculation process, student orientation, and transfer processes for prospective, new, and continuing students. E
Serve as a resource for students on academic probation; provide workshops and other information to students regarding probation process. E
Coordinate assessments for students; provide input to others on special support services as necessary. E
Create, maintain, and retrieve student records; participate in the evaluation of student data and records for special projects and reporting. E
Participate in outreach activities to disadvantaged populations for the purpose of promoting student access to the college. E
Coordinate liaison activities between the college and various public and private agencies. E
Provide assistance to program faculty, counselors, coordinators, and administrators with the development and implementation of special projects and college-wide programs and services; develop and maintain special programs as assigned. E
Provide assistance to students related to accessing student services such as attending events and workshops, requesting accommodations, accessing materials, and locating information regarding transfer and career inquiries; direct students to a variety of information and resources as needed for educational planning and other appropriate programs (e.g., Library and Learning Resources Center, Financial Aid, etc.). E
Respond to inquiries and provide technical information regarding forms, documents, schedules, courses, guidelines, requirements, processes, laws, codes, rules, regulations, policies, and procedures. E
Create, maintain, and update academic flyers, pamphlets, worksheets, and other materials used for marketing, orientation, and other workshops for current students. E
Assist with updating department website content; maintain department social media accounts. E
Serve on a variety of campus and District committees; attend and participate in meetings, conferences, seminars, and in-service training workshops as assigned.
Work collaboratively and professionally with faculty, staff, students, and stakeholders from diverse academic, socioeconomic, cultural, disability, gender identity, and ethnic communities. E
Demonstrate cultural humility, sensitivity, and equity-mindedness in working with individuals from diverse communities; model inclusive behaviors; and achieve equity in assignment-related outcomes. E
Perform related duties as assigned.
E = Essential duties
A bachelor's degree in psychology, counseling, education, or related field AND two years of experience providing student services or serving in an instructional capacity at an educational institution.
OR
A graduate degree in psychology, counseling, education, or related field AND one year of experience providing student services or serving in an instructional capacity at an educational institution.
When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Duration of work experience is calculated based off a standard 40-hour full-time work week. Part-time work experience will be prorated based on a 40-hour full-time work week. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. When completing the supplemental questionnaire (if applicable), outline in detail your education, training (such as classes, seminars, workshops), and experience.
ACCOMMODATIONS:
Individuals with disabilities requiring reasonable accommodation in the selection process must inform the Ventura County Community College District Human Resources Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodation should document this request in an email to HRMail@vccedu including an explanation as to the type and extent of accommodation needed to participate in the selection process.
Aviation Front Desk Customer Service Representative
Customer service specialist job in Goleta, CA
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where they can build relationships and exceed customer expectations.
Customer Service Representative - State Farm Agent Team Member
Customer service specialist job in Santa Barbara, CA
Job DescriptionBenefits:
Simple IRA
License reimbursement
Competitive salary
Training & development
Bonus based on performance
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Paul Cashman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
Provide prompt, accurate, and friendly customer service. Service includes telephones, in-person walk ins, mail processing, banking, processing payments, assisting other agency team members as needed.
Comply with insurance standards and regulations
Attend training sessions, courses, to obtain your insurance license
Professional dress and appearance in office
QUALIFICATIONS:
Bilingual, written, and verbal
Ability to build rapport with customers
Excellent interpersonal, written and verbal communication skills.
Excellent organizational skills, able to prioritize and multitask
Works well in a team setting, as well as on your own
Must possess critical thinking attributes and detailed-oriented skills
Must adhere to strong ethics and integrity
Insurance experience is preferred, but not necessary.
Property and Casualty License (must be able to obtain)
Must be able to pass a background check
Inside Sales/Customer Service Representative
Customer service specialist job in Camarillo, CA
FASTSIGNS Customer Service Representative Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. The sign industry is ever-changing and dynamic. All you have to do is look all around, and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to extensive projects are unique and highly customized. Responsibilities
To be the initial contact with current and prospective customers
To work with customers by email, telephone, in-person and at their place of business.
Working to build long-lasting relationships by turning prospects into customers and then into long-term clients.
Light sign manufacturing and possible onsite installation
Knowledge of computer, computer software and sales software would be a bonus
Manage CRM database
Project management experience a plus
Previous sign experience a plus
Benefits
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide.
We have the most extensive training programs, both online and in-person, in the industry.
Working for FASTSIGNS will allow you to grow your personal and business skills.
Qualifications
You will be involved in the day to day operations of the business and will contribute to the marketing plans and be intimately involved in the success of the FASTSIGNS Center.
Must be outgoing, responsive, eager to learn
the ability to build relationships.
Excellent listening skills, documentation and organization
prepare estimates, implement work orders and ensure timely delivery of finished orders.
We are not just looking for just anyone to fill this position. We are looking for someone that believes that they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. We need a self starter who can work in a small team environment. If you think you have what it takes to succeed in this dynamic industry, we encourage you to apply. Are you that person? Compensation: $20.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyCustomer Service Representative
Customer service specialist job in Santa Paula, CA
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Training & development
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt
Job Summary
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
- Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Specialist, Parent Services
Customer service specialist job in Oxnard, CA
PARENT SERVICES SPECIALIST
Under the supervision of the assigned child care services supervisor (parent services), the parent services specialist shall be responsible to:
Determine initial and continuing need and eligibility for subsidized child care services for state- funded programs in accordance with applicable program regulations and requirements.
Conduct in-person parent interviews to obtain required information, process applications and other related information and/or documentation, including assisting with the completion of applications as needed for state-funded programs and CalWORKs Stage 1 program.
Maintain up to 100 lower-complexity case files of parents enrolled in the subsidized child care programs. This includes maintaining record of contacts, case histories and all other pertinent data.
Review case files (paper and electronic) as needed to ensure compliance with federal, state and/or county funding terms and conditions (i.e., track and submit weekly enrollments, transfers, changes, and terminations).
Research and assist in the resolution of child care barriers by determining the need for additional services and referring individuals/parents to community and/or professional resources.
Conduct initial and ongoing child care orientations (individual and/or group) to explain program requirements and procedures to subsidized applicants and recipients.
Provide referrals and follow-up to individuals/ parents requesting child care and other information related to child development services or resources.
Be accessible to the general public at job and career centers and/or parent meetings or workshops as needed.
Connect with community organizations (e.g., Ventura County, First 5, employers, etc.) to assist applicants and recipients of subsidized child care services as needed.
Represent CDR by attending and participating in case conferencing meetings, partnership meetings, and other community events as needed.
Attend and participate in CDR staff meetings and other agency events as required.
Accurately maintain, monitor, and submit all required reports by established deadlines.
May be required to manage family child care caseload at outstation locations within Ventura County as needed.
Perform other duties as assigned.
EMPLOYMENT STANDARDS
Required Education and Experience:
High school graduate or equivalent and a minimum of 24 completed college units.
A minimum of two (2) years' recent paid work experience in a position involving community or social work which includes interviewing clients and caseload management.
Preferred Criteria: Degree in sociology, human services, or a related field. Bilingual (English/Spanish) skills. Experience determining initial and continuing need for subsidized child care, eligibility, and case management.
Knowledge and Abilities: Ability to effectively communicate in English both orally and in writing. Ability to effectively use a computer. Knowledge of Windows and applications such as Word for Windows and Excel. Knowledge of the problems, needs, and behavioral patterns of the disadvantaged. Ability to establish and maintain professional and effective working relationships with diverse and disadvantaged individuals, other staff, public partners, and other groups within the community. Ability to meaningfully assist the development of stable personal and family situations. Ability to organize a number of simultaneous assignments and work under minimum supervision. Ability to effectively speak before a group and make presentations.
Physical Abilities: Ability to see at normal distance. Ability to hear normal conversations and sounds. Ability to effectively use hands and fingers in the regular use of computer keyboard and for filling out a large volume of required forms. Ability to safely drive own or company-owned vehicles.
Other Requirements: Must submit to a pre-employment, agency-paid physical examination. Employment is conditional pending satisfactory results of physical examination.
Customer Service Representative
Customer service specialist job in Santa Paula, CA
BLISS Car Wash
Customer Service Representative - $500 Sign on Bonus
Base $16.50 - $19.00 hourly base pay, plus commission and incentives.
Benefits:
$500 Sign on Bonus
Hourly plus commission and incentives
Flexible working hours
Medical, Dental, Vision, Critical Illness & Accident Insurance Plans
401k with Employer Matching
FREE weekly car washes
We offer the opportunity for growth within the Bliss family and value each one of our team members
Bliss Car Wash is rapidly growing and looking for energetic, smiling team members.
At Bliss we make a difference one car at a time. It's not only about what we do, it's about who we are. We are passionate and contagiously positive. We love to make people smile and we'll do whatever it takes to make our guests happy. We are water warriors. We believe water is life so we fight to conserve it at every turn. We are united. We're all part of life on this planet and together we can make it better.
If this sounds like you, then Bliss wants to invest in you and your future.
Duties include, but are not limited to:
Greet guests and create an exceptional first impression for all guests.
Educate all guests on wash, upgrade, and membership packages.
Be able to process payments.
Ensure all vehicles are loaded safely and correctly onto the conveyor.
Prep the vehicle within company guidelines.
Quality Control area, verifying all vehicles are BLISS clean and wiping down vehicle within company guidelines.
Provide excellent service to ensure all guests have a great experience.
Maintain a safe and clean work area.
Perform after hours site cleaning by following schedule (Cleaning site includes but not limited to: Tunnel equipment, tunnel floor, tunnel walls, tunnel pit, vacuum area, walk ways, queuing area, etc.)
Maintain high standards of personal appearance and grooming, which include wearing proper uniform/appearance policy.
Ability to follow direction as well as to exercise good judgement and make decisions consistent to the job functions.
Follow company safety protocol.
Be a team player.
Job Qualifications
Experience: Combination of experience such as car wash, retail and guest service industries preferred BUT NOT NEEDED.
Knowledge: Must always maintain the highest level of service. Ability to adapt to the ever-changing high-volume retail while working in a team environment. Flexibility to adapt in a variety of situations. Ability to work varied hours/days as business dictates. Demonstrates ability to improve through training.
Skills: Build great relationships with guest and co-workers through great communication and follow through.
Work Schedule: Full time & Part time employees that have the ability to work varied hours/days as business dictates.
Reporting Relationships: Reports to the Site Manager.
Working and Environmental Conditions: Works mainly outdoors and at times indoors. Constant exposure to fumes from equipment, and cleaning solvents (ex. dust, fumes, and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity). Some noise and vibration exposure.
Physical Demands: Must have the ability to lift up to 15 lbs. Ability to stand or walk for long periods of time. Ability to operate all related equipment.
BLISS Car Wash is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected class or characteristic.
We will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable “Fair Chance” ordinances.
We offer Flexible Working hours, Holiday Pay, Medical, Dental, Vision, Critical Illness & Accident Insurance Plans, and 401k with Employer Matching. Sign-on bonus is paid after 90 days of continuous employment.
Auto-ApplyCustomer Service Representative - State Farm Agent Team Member
Customer service specialist job in Oxnard, CA
Job DescriptionBenefits:
Bonus based on performance
Company parties
Competitive salary
Free food & snacks
Opportunity for advancement
Paid time off
Are you seeking a full-time opportunity that offers meaningful work, professional growth, and competitive compensation? Join our dynamic team at a State Farm Agent's office, where you will play a key role in delivering exceptional insurance services and building lasting relationships within the community. This position is ideal for individuals who are customer-focused, driven, and eager to contribute to a reputable and well-established insurance agency.
Key Responsibilities
Customer Relationship Management: Proactively establish and nurture strong, trust-based relationships with new and existing customers through various communication channels including phone, email, and in-person interactions. Follow up promptly to ensure customer satisfaction and retention.
Customer Service Excellence: Deliver prompt, accurate, and friendly service by addressing customer inquiries related to insurance products such as auto, home, renters, life, and health insurance. Assist customers with eligibility questions, coverage options, policy adjustments, transfers, claim submissions, and billing clarifications to ensure a seamless experience.
Lead Generation and Appointment Scheduling: Actively identify potential customers through lead development strategies, community engagement, and referrals. Schedule appointments for the Agent to conduct policy reviews and consultations, while effectively identifying and assessing customer needs.
Product Marketing and Education: Educate customers on the benefits and features of various insurance products and services tailored to their specific circumstances. Use consultative selling techniques to recommend appropriate coverage options that align with customers goals and budgets.
Team Collaboration: Work closely with the Agent and team members to support office operations, contribute to a positive workplace culture, and participate in ongoing training to stay current with industry trends, State Farm products, and regulatory requirements.
Compensation and Benefits
Competitive hourly wage plus commission and bonus opportunities based on performance
Comprehensive training and professional development programs
Supportive team environment with opportunities for career advancement
Qualifications and Skills
Exceptional communication skills, including written, verbal, and active listening abilities
Strong interpersonal skills with a genuine passion for helping people
Excellent organizational and time management skills to handle multiple tasks efficiently
Self-motivated, proactive, and detail-oriented with a problem-solving mindset
Ability to build rapport and effectively relate to customers from diverse backgrounds
Bilingual proficiency in Spanish is highly preferred and considered a strong asset
Previous experience in customer service, sales, or insurance industry is a plus but not required
How to Apply
If you are motivated to succeed, enjoy working in a fast-paced environment, and see yourself thriving in this role, we encourage you to complete our application. After reviewing your application, we will reach out to discuss the next steps in our interview process.
Join us and become a valued member of a respected State Farm team dedicated to protecting and supporting our customers every day!
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative
Customer service specialist job in Oxnard, CA
Job DescriptionBenefits:
Health insurance
Paid time off
FASTSIGNS #63301 is hiring for a Customer Service Representative to join our team! Benefits/Perks:
Competitive Pay
Paid Vacation and Holidays
Ongoing Training Opportunities
A Successful FASTSIGNS Customer Service Representative Will:
Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Enjoy being involved in team meetings and being intimately involved in the success of the FASTSIGNS Center
Work with customers in numerous ways, such as email, telephone, and in person.
Ideal Qualifications for FASTSIGNS Customer Service Representative:
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn, and has the ability to build relationships
Great listening and organization skills
Do you enjoy working with people? Are you looking for a job that offers constant learning, skills growth, and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
Customer Service Representative
Customer service specialist job in Oxnard, CA
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
CSI#: 1947
Station Address: 1900 Rose Ave. Oxnard, CA 93036
Job Expectations:
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
Work professionally with vendors and contractors.
Regular and punctual attendance is expected.
Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
Essential Functions:
Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
Actively promote store specials and other marketing programs.
Cross-check price of delivered goods for accuracy.
Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
May perform other duties as assigned by management.
Requirement/Qualifications:
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgement.
Ability to work both independently and in team settings.
Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
Cooking/Restaurant experience preferred
Supervisor Responsibilities:
This position has no supervisory responsibilities
Travel:
Rare, limited to required training and coverage for nearby stations.
Physical Demands Include but are not limited to:
Ability to stand and walk for long periods of time on hard and uneven surfaces.
Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
Periodic exposure to all outdoor conditions during daylight hours.
Moderate exposure to walk-in coolers and freezers at 34 F or lower.
Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
Full-time & Part-time shifts available
Direct Deposit with competitive weekly pay
Health & Wellness packages available for purchase
Education reimbursement program
Shift Differential Pay for select shifts and job titles
Management Bonus Program
Loyalty Service time Program
Commuter benefit Program
Compensation Range:
$18.00 - $19.00
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
Auto-ApplyCustomer Service Representative
Customer service specialist job in Oxnard, CA
Benefits:
Health insurance
Paid time off
FASTSIGNS #63301 is hiring for a Customer Service Representative to join our team! Benefits/Perks:
Competitive Pay
Paid Vacation and Holidays
Ongoing Training Opportunities
A Successful FASTSIGNS Customer Service Representative Will:
Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Enjoy being involved in team meetings and being intimately involved in the success of the FASTSIGNS Center
Work with customers in numerous ways, such as email, telephone, and in person.
Ideal Qualifications for FASTSIGNS Customer Service Representative:
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn, and has the ability to build relationships
Great listening and organization skills
Do you enjoy working with people? Are you looking for a job that offers constant learning, skills growth, and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $18.00 - $20.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
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