Customer support specialist jobs in Biloxi, MS - 205 jobs
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Customer Support Specialist
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Customer Service Advisor
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Customer Support Specialist
Blue Cross & Blue Shield of Mississippi 4.3
Customer support specialist job in Gulfport, MS
**This role is 100% onsite in Flowood, MS. There is no remote capacity.**
The CustomerSupportSpecialist (CSS) is accountable for providing quality service to customers seeking direction, information or assistance by conducting effective research on matters related to my Blue, pharmacy, enrollment, billing, benefits and claims inquiries to ensure first call resolution is achieved.
This position is responsible for ensuring a connection is made with each customer interaction to assist the customer with their initial concern and provide information tailored to their individual healthcare needs.
Job-Specific Requirements:
Must have a Bachelor's degree with at least a 3.0 GPA.
Must have proficient computer skills and be able to successfully complete all levels of the call center training program.
Excellent active listening skills in order to clearly understand members' issues.
Must possess excellent communication skills to ensure a professional company image is projected at all times.
Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.
$31k-42k yearly est. 1d ago
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Pearl River | 2nd Shift CSR
Agile Cold Storage
Customer support specialist job in Pearl River, LA
Customer Service Representative - Agile Cold Storage Department: Customer Service Schedule: Full-Time | 2nd Shift (6:30 PM - 3:00 AM, Monday-Friday) Reports To: Customer Service Manager The Customer Service Representative (CSR) serves as the primary point of contact between Agile Cold Storage and its customers. This role manages inquiries, resolves issues, and coordinates logistics to ensure accurate, timely, and professional service delivery.
Essential Duties and Responsibilities
Respond promptly to all customer inquiries, requests, and complaints related to work orders, shipments, and inventory.
Schedule inbound and outbound appointments within the Dock Management System (DMS).
Communicate effectively with customers, brokers, freight forwarders, and warehouse operations regarding accounts, inventory, invoicing, and credit changes.
Process and verify computer-generated invoices to ensure accurate billing.
Generate and manage all required documentation for customer work orders, including special requests and expedited orders.
Review and confirm that orders comply with company policies and procedures.
Research issues, obtain supporting documents, secure approvals, and process credits or debits.
Provide general clerical support, including maintaining order files, answering phones, operating office equipment, and greeting visitors.
Support and provide coverage for other team members as needed.
Perform other duties as assigned to support Agile's operational goals.
Additional Responsibilities
Accurately enter orders into the Warehouse Management System (WMS).
Follow all company safety rules and maintain a clean, organized workspace.
Adapt to changing work hours and shifts based on business needs, including occasional overtime, weekends, or holidays.
Required Qualifications
Minimum 2 years of customer service experience, preferably in logistics, warehousing, or distribution.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Access) and general internet navigation.
Strong clerical and organizational skills with attention to detail.
Excellent verbal and written communication skills in English.
Demonstrated ability to remain professional and cooperative under pressure.
Team-oriented with strong interpersonal and problem-solving skills.
Must successfully complete a basic math skills test, background check, and drug screening prior to employment.
Preferred Qualifications
High School Diploma or GED.
Experience in export coordination or warehouse logistics is a plus.
Knowledge, Skills, and Abilities
High attention to detail, accuracy, and organization.
Ability to follow written and verbal instructions.
Strong time management and multitasking capabilities.
Dependable, self-motivated, and customer-focused mindset.
Work Environment
Primarily office-based with occasional movement throughout warehouse areas.
Frequent use of standard office equipment (computer, phone, copier, fax, calculator).
Moderate noise level typical of a warehouse setting.
Physical and Mental Demands
Ability to sit for extended periods and perform repetitive office tasks.
Regular standing, walking, bending, and light lifting (up to 20 lbs).
Must adhere to company grooming, hygiene, dress code, and PPE policies for safety compliance.
Supervisory Responsibilities
May occasionally lead or assist with special projects under supervision.
Join the Agile Cold Storage team and be part of a fast-paced, customer-driven environment where precision and teamwork make a difference.
$24k-32k yearly est. 1d ago
Customer Service Representative
Edelbrock Group 3.9
Customer support specialist job in Gulfport, MS
A Customer Service Representative role is to be the first point of contact for our customers, providing exceptional service and support to address their inquiries, resolve issues, and ensure overall satisfaction.
Responsibilities:
Communicate with customers via phone and email.
Investigate and resolve customer issues, escalating complex cases to appropriate team members when necessary.
Build and maintain strong relationships with customers to foster loyalty and retention.
Identify opportunities for process improvements and contribute to ongoing initiatives to enhance the customer service experience.
Work with sales department/tech department to provide information to customers.
Provide product ETA's, and pricing.
Work with internal departments to facilitate customer's needs.
Data entry in various platforms.
Qualifications:
At least 1 - 3 years of work experience in customer service.
High school diploma or equivalent.
Excellent phone etiquette and verbal, written, and interpersonal skills.
Ability to multi-task, organize, and prioritize work.
Strong problem-solving abilities and attention to detail.
Proficient in Excel, Word, Oracle, and Adobe.
$25k-30k yearly est. 4d ago
Online Benefit Service Specialist
Lisa Russel
Customer support specialist job in Gulfport, MS
About the Role
You will prospect, quote, and sell life and health insurance policies while working remotely. This role allows you to be your own boss while leveraging a proven system and full support from our company at no cost. You'll serve as a trusted advisor, helping individuals and families make informed decisions about their insurance coverage.
Requirements / Responsibilities / Rewards
Prospecting & Quoting: Generate leads and provide insurance quotes to prospective clients.
Sales & Closing: Identify coverage gaps, recommend solutions, and convert prospects into clients using proven sales techniques.
Follow-Up: Ensure consistent follow-up to meet daily and monthly sales targets.
Customer Service: Provide exceptional service, guiding clients through the insurance process to meet their needs.
Sales Goals: Achieve personal sales targets while maintaining high client satisfaction.
Compliance: Follow industry regulations and company policies to protect clients and the agency.
Ideal Candidate
Self-Motivated: Able to work independently and take ownership of your results.
Results-Driven: Energized by challenges and committed to success.
Strong Communicator: Excellent verbal and written skills with a passion for helping others.
Adaptable: Comfortable using multiple systems and learning new tools.
Coachable: Open to feedback and mentoring to improve performance.
Critical Thinker: Capable of problem-solving and decision-making under pressure.
Requirements
Life & Health Insurance License: If you're not licensed yet, we provide training and support to obtain it.
Independent Work Skills: Ability to manage your schedule and stay accountable to goals.
Sales & Communication Skills: Proven ability to engage, close, and provide excellent client service.
High Stress Tolerance: Thrive in a fast-paced, results-oriented environment.
What We Offer
Compensation: Weekly commission plus monthly performance-based bonuses.
Earning Potential: Average $60,000 - $100,000+ per year.
Career Growth: Opportunities to advance within one of the largest exclusive life insurance agencies in the U.S.
Mission-Driven Culture: Join an agency proudly serving Veterans, Union members, and their families since 1951.
How to Apply
If you are motivated, passionate about helping others, and ready to thrive in a sales-driven role, apply today! Take the first step toward building a rewarding career in insurance.
$60k-100k yearly Auto-Apply 1d ago
Customer Service Advisor - D'Iberville
Stonebriar Auto Services
Customer support specialist job in DIberville, MS
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$23k-30k yearly est. 12d ago
Representative, Customer Service
LCI Brand 4.8
Customer support specialist job in Biloxi, MS
ABOUT LCI
The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways:
EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels.
SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation's military.
SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.
ABOUT THIS ROLE
The Customer Service Representative is to provide customer service with customer recognition to everyone.
LOCATION AND SCHEDULE
Keesler AFB - On-Site
Schedule: Part-time (20-30 hours/week)
KEY RESPONSIBILITIES
Responsible for all customer service functions with customer recognition and interface the most critical element.
Accurate computerized checkout
Requires excellent communication skills
Requesting and identifying material from the warehouse and shelf stocking.
Store cleanliness both in and outside.
Other duties as requested by Manager and/or Assistant Manager
QUALIFICATIONS
High school graduate with one year relevant work experience.
Basic retail knowledge. Accuracy with computerized checkout systems.
Requires excellent communication skills.
Must have interpersonal skills dealing with and communicating with customers, vendors, co-workers and management. Team player.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is in a store and warehouse environment. The employee is regularly required to sit; stand; walk and use hands. This could require frequent manual labor similar to stocking of product, receiving freight, or other lifting and/or moving of product.
WORK ENVIRONMENT
The noise level in the work environment is usually moderate. When in the Manufacturing area, hearing protection may be required depending on the department.
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why LCI?
Purpose-driven company driven by principles, not profit
Reach your highest potential: upward mobility, rewarded through hard work
Competitive salary and compensation
Basic Life Insurance at no cost to the employee
401(k) with match and Surplus-Sharing Plans
Health, Dental, and Vision Insurance
Ten paid holidays annually
Paid Time Off (PTO)
On-site Health and Wellness program
Employee Assistance Program (EAP)
$22k-29k yearly est. 60d+ ago
Customer Care Technician - Warranty - Gulfport/Biloxi, MS
DSLD Homes
Customer support specialist job in Gulfport, MS
Customer Care Technician - Warranty (Full Time) - Gulfport/Biloxi, MS
Days and hours of work are Monday - Friday 8:00 a.m. to 5:00 p.m.
This job is a field position. There will be minimal work in an office environment. Job requires physical labor and meeting with customers in their homes. Please read the sections below for more details.
JOB DUTIES & RESPONSIBILITIES
Maintain quality assurance and provide warranty service to homeowners after closing.
Conduct scheduled periodic home warranty inspections at 30 days, 6 months and 12 months after closing, or as needed by the home owner.
Document items needing repair during scheduled warranty inspections.
Work with Customer Care Coordinators with scheduling appointments with home owners and requesting work orders for repairs.
Educate home owners to use and operate their homes' mechanical and electrical equipment, as needed, during scheduled inspections.
Light sheetrock, paint, plumbing, electrical, etc. may be needed during the home warranty inspection.
Ensure all warranty service requests are complete within a certain time period.
JOB REQUIREMENTS & SKILLS
Proficient in Microsoft Office Suite of products; job requires use of an iPad and other programs to complete documents.
Customer service background and a positive attitude are a must.
Must have a strong work ethic and communication skills; the ability to handle confrontation in a professional manner is essential.
Knowledge of residential construction; 2-5 years' experience preferred.
Reliable transportation, a valid driver's license, and valid motor vehicle liability insurance are required;
Physical stamina is required because this position requires prolonged standing, bending, stooping, some climbing or balancing and carrying. The team member must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds or more. Position is often exposed to various weather conditions (especially heat), loud noise, and vibrations.
COMPENSATION
Salary is based on experience
BENEFITS
DSLD Homes offers a benefits package for full-time employees that includes, but is not limited to, medical, dental and vision coverages, 401(k) with employer match, long term disability, life insurance, paid vacation, and holidays.
Please visit ***************** for more information.
DSLD is an Equal Opportunity Employer
$24k-32k yearly est. 11d ago
Customer Service Representative
Ej's Innovations 4.2
Customer support specialist job in Gulfport, MS
EJ's Innovations is a marketing firm that specializes in in-store marketing to deliver consistent results for our clients. We treat our employees as future business partners from the beginning, with personalized, hands-on training and mentorship throughout their career.
Job Description
FULL TIME CUSTOMER SERVICE POSITIONS AVAILABLE! PAID TRAINING
ARE YOU LOOKING FOR SOMETHING NEW?
We are continuing to expand and currently looking for new applicants to add to our customer service and junior marketing department. We are looking for experienced customer service or retail representatives that we can additionally train to mold to our clients needs. We are looking for motivated individuals who have a competitive edge and are willing to learn.
EXPERIENCE IS NOT MANDATORY BUT IS A HUGE PLUS! FULL PAID TRAINING WILL BE PROVIDED.
EJ's Innovations specializes in promotional campaigns while continually providing the top notch customer service experience that we have become known for in the Gulfport/Biloxi area. We are now looking to fill 5-6 positions and the interview process has begun!
Qualifications
THE PROPER CANDIDATE WOULD HAVE:
- Excellent verbal & written communication skills and the willingness to learn
- Must be a team player and work well with others
- Great customer service skills
- Effective listening skills
- Enthusiastic personality!
EXPERIENCE IN THE FOLLOWING IS A PLUS BUT NOT REQUIRED:
- Customer Service
- Work in the restaurant industry
- Retail/Sales
- Marketing/Advertising
- Promotions
- Management/Leadership Skills
Additional Information
At EJ's Innovations, we believe in rewarding hard work. We only promote from within our own company, and we only promote those with the work ethic and motivation to get the job done! Our training program is hands-on, and covers every aspect of our company, helping prepare for long-term careers. Our team nights and leadership conferences are designed to build relationships, and provide a great foundation as you build your career.
$22k-29k yearly est. 2d ago
Customer Service Representative
QCHI/Lendnation Open Career
Customer support specialist job in Ocean Springs, MS
Loan Masters is looking for an energetic, positive Part Time Customer Service Representative to join our team!
will work at Branch 4532 located at 2318 Bienville Blvd Ocean Springs, MS 39564.
The Customer Service Representative opportunity is a Full Time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
As a Customer Service Representative you will:
Complete cash transactions for our customers
Initiate customer loans
Contact customers about past due payments
Work rotating shifts and some Saturdays. You will have Sundays off!
As a Customer Service Representative you will need to bring:
Excellent customer service skills
Cash Handling experience
Ability to operate computers and standard office equipment preferred
Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
Ability to work with minimal supervision
Reliable attendance is an essential requirement of the position
Must be at least 18 years of age
Must have proof of eligibility to legally work in the United States
We offer our Customer Service Representatives:
Monthly bonus program
Steady hours, Paid Time Off, Paid Holidays
BENEFITS FOR FULLTIME EMPLOYEES:
401(k)
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
*Benefits available to full time employees. Each benefit available at varying lengths of employment.
ABOUT THE COMPANY
QCHI (LendNation/Loan Masters) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation, Loan Masters and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.
This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation is an Equal Opportunity Employer
Customer Service Representative
$22k-30k yearly est. 12d ago
Customer Service Representative - Gulfport, MS
Kedia Corporation
Customer support specialist job in Gulfport, MS
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$22k-30k yearly est. 2d ago
Customer Service Representative - State Farm Agent Team Member
Bryan Jacobs-State Farm Agent
Customer support specialist job in Gulfport, MS
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Paid time off
Profit sharing
Training & development
ROLE DESCRIPTION:
As a customer service representative with The Bryan Jacobs Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$22k-30k yearly est. 7d ago
CSR Palm Beach Tan
Sunray Tanning, LLC, A Palm Beach Tan Franchisee
Customer support specialist job in Long Beach, MS
Job DescriptionAt Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon.
Responsibilities:
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications:
Must be at least 16 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
$22k-30k yearly est. 28d ago
Customer Service Rep(05960) - 17145 W Wortham Rd
Domino's Franchise
Customer support specialist job in Saucier, MS
At Customer Delight Pizza, LLC, we believe great service begins with great people. Our mission is simple: deliver delight in every slice and every interaction. We are a fast-growing Domino's franchise that values teamwork, integrity, and a positive, uplifting work environment.
We move with purpose, serve with energy, and operate with excellence. Whether we're making products or greeting customers with smiles so bright, we want to create moments of delight.
We are committed to:
Exceptional service rooted in kindness, accuracy, and speed
Quality products made with pride and consistency
A clean, safe, and professional workplace
Growth opportunities
A culture of teamwork, communication, and respect
When you join Customer Delight Pizza, LLC, you join a team that works hard, cares deeply, and takes pride in doing things right. We don't just make pizza - we make delight .
INTERNAL JOB DESCRIPTION - Customer Service Representative (CSR)
Customer Delight Pizza, LLC
Position Summary
Our Customer Service Representatives are the heartbeat of the store. CSRs help create delight in every interaction - from making delicious products to greeting our guests with energy, accuracy, and care. This role supports store operations by serving customers, preparing high-quality items, and keeping the store clean, safe, and ready for business.
Key Responsibilities
✨ Deliver Delight Through Service
Greet every guest with warmth, confidence, and a smile.
Take accurate phone, walk-in, and online orders with a friendly, upbeat tone.
Communicate clearly with customers and teammates.
Resolve basic concerns and ensure each guest leaves feeling valued.
✨ Create Products That Delight
Prepare pizzas, sides, and menu items following portioning and quality standards.
Maintain food safety, sanitation, and proper prep procedures.
Stay focused and quick during rush times.
✨ Keep the Store Ready for Delight
Complete housekeeping tasks including wiping surfaces, sweeping/mopping, dishes, and trash.
Maintain a clean, organized workstation and guest area.
Assist with stocking and product rotation.
✨ Support the Team
Work with a “we before me” mindset.
Follow all policies, procedures, and safety guidelines.
Jump in where needed to keep the shift running smoothly.
Qualifications
Friendly, positive communicator.
Comfortable moving quickly in a fast-paced environment.
Able to stand, walk, bend, and lift up to 25 lbs.
Meets all company and state employment requirements.
Work Environment
A fast-moving, team-driven space where we talk to customers, make products, and keep the store clean and ready.
$22k-30k yearly est. 5d ago
Customer Service Representative - State Farm Agent Team Member
John McAulay-State Farm Agent
Customer support specialist job in Picayune, MS
Job DescriptionBenefits:
eligible for commissions
SIMPLE IRA with matching
Bonus based on performance
Flexible schedule
Paid time off
Training & development
ROLE DESCRIPTION:
As an employee of John McAulay State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$22k-30k yearly est. 12d ago
Customer Service Advisor - Jiffy Lube Multicare
Stonebriar Auto Services LLC
Customer support specialist job in DIberville, MS
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$23k-30k yearly est. 12d ago
Customer Service Representative
EJ's Innovations 4.2
Customer support specialist job in Gulfport, MS
EJ's Innovations is a marketing firm that specializes in in-store marketing to deliver consistent results for our clients. We treat our employees as future business partners from the beginning, with personalized, hands-on training and mentorship throughout their career.
Job Description
FULL TIME CUSTOMER SERVICE POSITIONS AVAILABLE! PAID TRAINING
ARE YOU LOOKING FOR SOMETHING NEW?
We are continuing to expand and currently looking for new applicants to add to our customer service and junior marketing department. We are looking for experienced customer service or retail representatives that we can additionally train to mold to our clients needs. We are looking for motivated individuals who have a competitive edge and are willing to learn.
EXPERIENCE IS NOT MANDATORY BUT IS A HUGE PLUS! FULL PAID TRAINING WILL BE PROVIDED.
EJ's Innovations specializes in promotional campaigns while continually providing the top notch customer service experience that we have become known for in the Gulfport/Biloxi area. We are now looking to fill 5-6 positions and the interview process has begun!
Qualifications
THE PROPER CANDIDATE WOULD HAVE:
- Excellent verbal & written communication skills and the willingness to learn
- Must be a team player and work well with others
- Great customer service skills
- Effective listening skills
- Enthusiastic personality!
EXPERIENCE IN THE FOLLOWING IS A PLUS BUT NOT REQUIRED:
- Customer Service
- Work in the restaurant industry
- Retail/Sales
- Marketing/Advertising
- Promotions
- Management/Leadership Skills
Additional Information
At EJ's Innovations, we believe in rewarding hard work. We only promote from within our own company, and we only promote those with the work ethic and motivation to get the job done! Our training program is hands-on, and covers every aspect of our company, helping prepare for long-term careers. Our team nights and leadership conferences are designed to build relationships, and provide a great foundation as you build your career.
$22k-29k yearly est. 60d+ ago
Pearl River | 2nd Shift CSR
Agile Cold Storage
Customer support specialist job in Pearl River, LA
Customer Service Representative - Agile Cold Storage
Location: Pearl River Department: Customer Service Schedule: Full-Time | 2nd Shift (6:30 PM - 3:00 AM, Monday-Friday) Reports To: Customer Service Manager
The Customer Service Representative (CSR) serves as the primary point of contact between Agile Cold Storage and its customers. This role manages inquiries, resolves issues, and coordinates logistics to ensure accurate, timely, and professional service delivery.
Essential Duties and Responsibilities
Respond promptly to all customer inquiries, requests, and complaints related to work orders, shipments, and inventory.
Schedule inbound and outbound appointments within the Dock Management System (DMS) .
Communicate effectively with customers, brokers, freight forwarders, and warehouse operations regarding accounts, inventory, invoicing, and credit changes.
Process and verify computer-generated invoices to ensure accurate billing.
Generate and manage all required documentation for customer work orders, including special requests and expedited orders.
Review and confirm that orders comply with company policies and procedures.
Research issues, obtain supporting documents, secure approvals, and process credits or debits.
Provide general clerical support, including maintaining order files, answering phones, operating office equipment, and greeting visitors.
Support and provide coverage for other team members as needed.
Perform other duties as assigned to support Agile's operational goals.
Additional Responsibilities
Accurately enter orders into the Warehouse Management System (WMS) .
Follow all company safety rules and maintain a clean, organized workspace.
Adapt to changing work hours and shifts based on business needs, including occasional overtime, weekends, or holidays.
Required Qualifications
Minimum 2 years of customer service experience , preferably in logistics, warehousing, or distribution.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Access) and general internet navigation.
Strong clerical and organizational skills with attention to detail.
Excellent verbal and written communication skills in English.
Demonstrated ability to remain professional and cooperative under pressure.
Team-oriented with strong interpersonal and problem-solving skills.
Must successfully complete a basic math skills test , background check , and drug screening prior to employment.
Preferred Qualifications
High School Diploma or GED .
Experience in export coordination or warehouse logistics is a plus.
Knowledge, Skills, and Abilities
High attention to detail, accuracy, and organization.
Ability to follow written and verbal instructions.
Strong time management and multitasking capabilities.
Dependable, self-motivated, and customer-focused mindset.
Work Environment
Primarily office-based with occasional movement throughout warehouse areas.
Frequent use of standard office equipment (computer, phone, copier, fax, calculator).
Moderate noise level typical of a warehouse setting.
Physical and Mental Demands
Ability to sit for extended periods and perform repetitive office tasks.
Regular standing, walking, bending, and light lifting (up to 20 lbs).
Must adhere to company grooming, hygiene, dress code, and PPE policies for safety compliance.
Supervisory Responsibilities
May occasionally lead or assist with special projects under supervision.
Join the Agile Cold Storage team and be part of a fast-paced, customer-driven environment where precision and teamwork make a difference.
$24k-32k yearly est. Auto-Apply 7d ago
CSR Palm Beach Tan
Sunray Tanning, LLC, A Palm Beach Tan Franchisee
Customer support specialist job in Picayune, MS
Job DescriptionAt Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon.
Responsibilities:
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications:
Must be at least 16 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
$22k-30k yearly est. 28d ago
Customer Service Rep(05917) - 917 Memorial Blvd
Domino's Franchise
Customer support specialist job in Picayune, MS
Leaves Are Falling, Opportunities Are Calling-Join Our Team Today!
RPM Pizza has been one of the largest Domino's franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun!
Job Description
As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers. You are the face of Domino's.
WHAT DO CSRs DO?
· Provide a fun, happy, and exciting environment for our Customers while taking orders.
· Uphold and represent a rock-solid brand image.
· Ensure our stores are kept clean and sanitized for our Team and Customers.
· Get into the action and make perfect product all the time. · Learn organizational and inventory skills.
· Provide amazing Customer service.
· Execute time management skills and the ability to multi-task in a competitive work environment.
· Help be part of the pizza industry that is leading in technology by using the most advanced equipment.
· Demonstrate your own style while working in a diverse work environment.
· The ability to take ownership in resolving problems.
· Operate all equipment inside the store.
WHAT'S IN IT FOR YOU?
· Join a winning Team who is the best pizza company in the world & in every neighborhood!
· Complete all RPM world class training programs to ensure you are set up for success in your role.
· Work flexible fun hours and enjoy great product discounts.
· Opportunity to continue your development through RPM Pizza College.
· This is the first step for many to owning your own Dominos store.
· Learn team building and problem-solving and develop your skills for the future.
· Opportunity to give back to the community through partnerships and donations.
· Variable hourly (meaning hours vary by week) position with competitive pay.
· Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period.
· 401K program available.
Qualifications
· You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn.
· Strong communication and basic math skills to count change.
· Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills.
· Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds.
· Apply on jobs.dominos.com
Additional Information
All your information will be kept confidential according to EEO guidelines.
$22k-30k yearly est. 8d ago
CSR Palm Beach Tan
Sunray Tanning, A Palm Beach Tan Franchisee
Customer support specialist job in Picayune, MS
At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities:
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications:
Must be at least 16 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
Palm Beach Tan offers tremendous opportunities to grow and create an amazing career. We're looking for bright, passionate and fun individuals to join our team. If this sounds like you, we'd love to hear from you.
How much does a customer support specialist earn in Biloxi, MS?
The average customer support specialist in Biloxi, MS earns between $24,000 and $48,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.
Average customer support specialist salary in Biloxi, MS
$34,000
What are the biggest employers of Customer Support Specialists in Biloxi, MS?
The biggest employers of Customer Support Specialists in Biloxi, MS are: