Customer support specialist jobs in Eugene, OR - 163 jobs

Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world. With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure solutions. Who we are looking for: Atkore is currently searching for a Customer Service Representative. Reporting to the Customer Service Supervisor, this person will be responsible for handling all customer product pricing inquiries and orders, as well as following up with customers in a prompt and professional manner. The ideal candidate will have a high school diploma with a minimum of 2 years of experience working in a similar role preferably in a manufacturing or electrical customer service environment. This is an on-site position that will be located in Dallas-TX, Eugene-OR, Louisville -KY, or Tampa-FL. What you'll do: Processing orders, quotes, credits, returns applications and other requests Communicating directly with customers or sales representatives either by telephone, electronically, or face to face Obtaining and evaluate all relevant information to handle inquiries and complaints promptly Answering basic technical inquiries Directing advanced technical requests and other unresolved issues to the appropriate resource Managing customer accounts Promptly responding and assisting customers with damaged shipments and/or mis-shipments Keeping good records of customer interactions and transactions Communicating and coordinating with internal departments and outside vendors Monitoring product stocking levels and inventory turns Reviewing all product requirements and compile into efficient manufacturing schedules that optimize cost, customer service and machine utilization Performing other related duties as assigned What you'll bring: High School diploma or equivalent Minimum two years business experience in a manufacturing or electrical customer service environment preferred Computer literacy and experience with Windows, Excel, Word, and Outlook Ability to manage a variety of concurrent tasks in a fast-paced work environment Time management, planning, and organizational skills Effective decision making and problem solving abilities Excellent interpersonal and communications skills Strong initiative and adaptable to change Must be able to thrive in a team environment All associates must embrace and foster and environment that supports our core values of Integrity, Respect, Excellence, Teamwork and Accountability. Within 3 months you'll: Complete Atkore's onboarding and immersion program. Gain an understanding of how your role ties into Atkore's mission and strategic plan. Perform basic order inquiry, entry, and order follow-up activities. Within 6 months you'll: Handle an assigned territory independently from PO receipt to invoicing. Work towards meeting or exceeding the departments daily KPI metrics. Audit shipments for on time delivery and reconcile inventory and pricing discrepancies. Atkore is a six-time Great Place to Work certified company and a four-time Top Workplaces USA award winner! We're committed to creating an engaged, aligned workforce driven by a collaborative culture. Our team strives for breakthrough results and stays focused on being standout leaders. We consistently live the Atkore mission, strategic priorities, and behaviors consistent with our core values. Join our team and align yourself with an industry leader! As of the date of this posting, a good faith estimate of the current pay for this position is $40,640 - $55,880. Placement in the range depends on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs and may change over time. Other compensation may include, but not limited to, overtime, shift differentials, bonuses, commissions, stock, and other incentives. Benefits available include: Medical, vision, and dental insurance Life insurance Short-term and long-term disability insurance 401k Paid Time Off Paid holidays Any leave required under federal, state, or local law Benefits are subject to vesting and eligibility requirements. Applications are being accepted on an ongoing basis.

Opportunity Details {dcrs_type} Customer Service Representative Albany, Oregon We are looking for a Customer Service Professional who will serve as the voice of our organization and our clients. Y ou are highly valued as our customers' primary point of contact, and we are very much invested in your success in this role. Providing excellent customer service is a top priority for us! Provide front-line, direct contact with customers when filing claims over the phone. Inform customers of the organization's products and services. Schedule and Shift: Paid Training Training: Monday to Friday - For four weeks Schedules will be determined during training Must be available to work Monday through Friday, between 6:00 am and 6:00 pm PST Full-Time On-site Primary Job Responsibilities: Files claims by collecting pertinent information from customers. Answers routine questions, resolves fundamental problems, and refers more difficult items to higher-level team members for guidance. Follows standard screens/scripts to perform most tasks, can navigate a computer-based system, and maintains and updates company records as needed. Processes and determines coverage by reviewing forms and other applicable records. Maintains professionalism and effectively interacts with all contacts, both internal and external. Maintains department quality standards and performs job duties as directed by the supervisor. Qualification: Minimum high school diploma or GED A minimum of 6 months of experience in a call center Excellent Customer Service skills Excellent verbal and written communication skills Basic problem-solving skills Experience with Microsoft-based programs and computer products An acute attention to detail/accuracy and practical note-taking/documenting skills Must be able to handle/process high call volumes, at times, while adhering to scheduled breaks/lunches by business needs. Experience in similar customer service functions or call center experience. Demonstrates professionalism when dealing with customers. Demonstrates an understanding of complex technical or functional information, products, and services. Adjusts actions in response to shifting priorities and rapid change. Benefits: Health, Dental, and Vision 401k

The role of a Customer Service Representative is a key position within Assurant because you are the voice of our organization and our clients. You are highly valued as our customers primary point of contact, and Assurant is very much invested in yo Customer Service Representative, Customer Service, Customer Experience, Representative, Retail, Insurance

Adecco is assisting a well-established company in their search for a **Customer Service Representative** in **Albany, OR** position. **Pay: $** **16.15/hr** **(+ hiring bonus)** Shift: Must be able to work between Mon - Fri, _6:00am-6:00pm PST_ Training: Mon - Fri 8am - 5pm PST Responsibilities for this **Customer Service Representative** position include but are not limited to: · Follows standard screens/ scripts to perform tasks · Resolves many questions and problems, refers more difficult items to higher levels for guidance · Knowledgeable of company products & services · Applies and develops basic skills to procedures for the position · Problem solving skills · Manipulates / Navigates computer system · Completes customer registrations The Ideal Candidate Will Have: + 0- 2 years of customer service or general office experience + Strong communication skills + Active listener + Strong computer skills + Excellent decision-making skills + Ability to meet deadlines and requirements As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. To be considered, please follow the steps included upon your application. If you are interested in a **Customer Service Representative in Albany, OR APPLY NOW** for instant consideration! **Pay Details:** $16.15 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job DescriptionBenefits: SIMPLE IRA Bonus based on performance Competitive salary Opportunity for advancement Paid time off Signing bonus Training & development You May Be a Great Fit as a Customer Retention Specialist at DeAnn Mathison State Farm if: Youre the person people call first when life goes sideways - calm, steady, and ready to help. You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you. Youre a natural relationship-builder who earns trust quickly and keeps it. You listen first, then guide, making customers feel understood while confidently recommending solutions. Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy. Location Address: 3762 W 11th Ave, Eugene, OR 97402 At DeAnn Mathison State Farm, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance. Responsibilities Communicate with existing customers regarding renewals and coverage options. Review accounts and assist with updates or changes as needed. Identify opportunities to enhance customer satisfaction and engagement. Maintain accurate records and documentation of interactions. Collaborate with team members to meet retention and outreach objectives. Qualifications Strong interpersonal and problem-solving abilities. Effective communication and listening skills. Detail-oriented with a focus on customer experience. Previous experience in customer service or account management preferred. Must be able to obtain applicable state insurance licenses.

As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee. Responsibilities: Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person. Must be able to announce both incoming and outbound flights. Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures. Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts. Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors. Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information. Able to stand and work in one location for up to four hours at a time. You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport. Work independently without direct supervision. Requirements: Must be at least 18 years of age Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail. Ability to read, speak, and understand the English language. Ability to stand for long periods of time Must possess good communication skills and a friendly, outgoing personality in person and via telephone. Possess entry-level computer skills Occasionally lift bags or items weighing between 50 and 70 pounds Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law Must be able to work nights, weekends, and holidays

Benefits: 401(k) matching Dental insurance Health insurance Paid time off Sales & Customer Success Specialist Are you a driven, people-focused problem solver looking to launch your sales and marketing career? Do you love helping customers while being part of a creative, fast-paced team? If so, FASTSIGNS of Eugene wants to meet you! We're looking for a Sales & Customer Success Specialist - someone who thrives in a hybrid role that combines customer service, sales, and project coordination. You'll be the first point of contact for many of our clients, guiding them from idea to execution on custom signage and graphics solutions. What You'll Do: Manage customer interactions via email (Corebridge), phone, text, and in person Handle inbound leads, provide quotes, and follow up to close sales Coordinate internal processes and timelines to ensure smooth delivery Manage the built room and queue, and perform quality control Collaborate with our sales, design, and production teams Use tools like HubSpot and G-Suite to stay organized and on task What You Bring: People-first mindset with strong communication skills Excellent organizational skills and attention to detail Drive to learn and grow (no experience in signs or sales required - we train!) Problem-solving mentality and a proactive attitude Comfort with tech tools (we'll train you on Corebridge and Hubspot) Why You'll Love Working Here: Career Growth - Room to move up and grow into several other parts of our business Great Culture - Team of 22 who value fun, positivity, and making cool stuff! Impactful Work - See your work all over town (“We did that!” moments) Benefits - We pay 50% of your health AND dental insurance, PTO, paid holidays, and profit-sharing 401K FASTSIGNS CORE VALUES We go Above and Beyond We Get it Done We Get it Right We Do it Bigger, Faster, Stronger, Smarter We Do What We Say We Have a Positive Mental Attitude Ready to join a winning team? Call Pete at ************ or apply now - we're excited to meet you! Compensation: $20.00 - $25.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

We're in the financial services industry, but we're not a bank. We're in the “people” business. Inspired by the credit union philosophy of “people helping people,” we've developed a strong and growing tradition of investing in our employees, our members, and our community. OnPoint is the largest community owned credit union in Oregon - and we're growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance, and providing opportunities to truly make a difference. If you are looking to join a team of dedicated, collaborative, and passionate individuals, we invite you to explore and grow your career with us! Job Summary: As a Teller, you are the welcoming face to our members and non-members alike. Tellers help members meet their financial goals by handling routine financial transactions (deposits, withdrawals, advances, payments, etc.) and giving a warm welcome to everyone who comes into the branch. Tellers inform members of other products and services that will meet their financial needs and strengthen their relationship with the Credit Union. Responsibilities: Deliver exceptional member service through welcoming greetings, attentive body language, friendly conversation, and ensuring all member needs are met. Processes and accurately document all teller transactions according to established procedure. Understands and determines acceptability of negotiable items and member identification. Identifies and addresses members' questions and concerns to offer solutions. Proactively engaging member questions to uncover needs and cross-sell products and services. Refers to appropriate staff members or opens product/service as appropriate. Assists with lobby management traffic to ensure members are being helped in a timely manner and feel welcome. Keep informed on up-to-date financial services and tools offered by Credit Union and educate members of new services and tools available to them. Maintains cash drawer and balances within guidelines established by Credit Union. Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time). Perform any additional duties as required by the Management Team. Actively work to meet or exceed product and service cross-sale goals. Knowledge, Skills & Abilities: Ability to coordinate a variety of assignments simultaneously and prioritize work. Ability to work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union. Proficient in counting cash, arithmetic, ten-key calculator and basic computer skills. Demonstrates a high level of member service, sales, interpersonal communication skills, problem solving, motivation to accomplish set goals, organization and self-management skills. Ability to comprehend and adhere to compliance requirements. Physical Requirements: Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time). Demonstrates a sense of urgency when assisting members. Job Qualifications: High School graduate or GED required. A minimum of 6 - 12 months prior Teller experience within a financial institution, retail sales, or a customer service position involving cash handling experience required. Bilingual skills are highly desired. Additional Information:Hours of Operations: Monday - Friday 9 AM - 6 PM, Saturdays 9 AM - 3 PM. May be be required to work a combination of hours throughout the workweek M- Sat. Starting Pay: $22.00 per hour with no specific banking experience required, but with 6 months' sales and/or customer service experience required.This OnPoint branch is located inside a Fred Meyer or Safeway store. Employees working in an in-store location are eligible for an in-store differential. See what it is like to be a Teller at OnPoint: ********************************************** At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background. We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don't let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need accommodation during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure fair and inclusive experience.

Come and work for Envoy Air, an American Airlines Group Company, at Eugene (EUG) Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $16.33 / hr Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyHubL We can recommend jobs specifically for you! Click here to get started.

**Company** Horizon Air **The Team** Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. **Role Summary** The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. **Key Duties** + Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment. + Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing). + Performs aircraft grooming and security searches. + Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests). + Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage. + Loads and offloads luggage and cargo with the use of conveyor belts. + At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction. + Performs other duties as assigned. **Day in the Life** To preview of a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA **Job-Specific Experience, Education & Skills** **Required** + Strong written and verbal communication skills. + Ability to juggle multiple tasks in a fast-paced environment. + Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia. + Ability to learn and operate a computerized reservation system. + Typing speed of at least 25 WPM. + Ability to consistently lift 50 pounds. + Must be able to stand for long periods of time. + Must be able to bend, stoop, squat, reach and grasp. + Ability to perform basic mathematics. + Ability to work a flexible schedule including nights, weekends and holidays. + Ability to participate in paid training that may require overnight travel. + Depending on work location, ability to obtain USPS Mail Handling Certification. + Ability to obtain airport security clearance. + Ability to communicate in English. + High school diploma or equivalent. + Minimum age of 18. + Must be authorized to work in the U.S. **Preferred:** + A minimum of 1 year of customer service or community service experience. **Job-Specific Leadership Expectations** Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. **Starting Rate** USD $16.24/Hr. **Total Rewards** _Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status._ + Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air + Comprehensive well-being programs including medical, dental and vision benefits + Generous 401k match program + Quarterly and annual bonus plans + Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. **Airport SIDA Badge Requirements** Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirementsdocument for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. **Regulatory Information** **Equal Employment Opportunity Policy Statement** It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. **Government Contractor & Department of Transportation (DOT) Regulations** Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. **Apply by 7:00 PM Pacific Time on** 1/29/2026 **FLSA Status** Non-Exempt **Employment Type** Part-Time **Regular/Temporary** Regular **Location** Eugene, OR - Airport **A:** Y - T3 **L:** \#LI-B **Job Locations** _USA-OR-Eugene_ **Requisition ID** _2026-18067_ **Category** _Airports & Warehouse_

Job DescriptionBenefits: 401(k) matching Dental insurance Health insurance Paid time off Sales & Customer Success Specialist Are you a driven, people-focused problem solver looking to launch your sales and marketing career? Do you love helping customers while being part of a creative, fast-paced team? If so, FASTSIGNS of Eugene wants to meet you! Were looking for a Sales & Customer Success Specialist someone who thrives in a hybrid role that combines customer service, sales, and project coordination. Youll be the first point of contact for many of our clients, guiding them from idea to execution on custom signage and graphics solutions. What Youll Do: Manage customer interactions via email (Corebridge), phone, text, and in person Handle inbound leads, provide quotes, and follow up to close sales Coordinate internal processes and timelines to ensure smooth delivery Manage the built room and queue, and perform quality control Collaborate with our sales, design, and production teams Use tools like HubSpot and G-Suite to stay organized and on task What You Bring: People-first mindset with strong communication skills Excellent organizational skills and attention to detail Drive to learn and grow (no experience in signs or sales required we train!) Problem-solving mentality and a proactive attitude Comfort with tech tools (well train you on Corebridge and Hubspot) Why Youll Love Working Here: Career Growth Room to move up and grow into several other parts of our business Great Culture Team of 22 who value fun, positivity, and making cool stuff! Impactful Work See your work all over town (We did that! moments) Benefits We pay 50% of your health AND dental insurance, PTO, paid holidays, and profit-sharing 401K FASTSIGNS CORE VALUES We go Above and Beyond We Get it Done We Get it Right We Do it Bigger, Faster, Stronger, Smarter We Do What We Say We Have a Positive Mental Attitude Ready to join a winning team? Call Pete at ************ or apply now were excited to meet you!

Job Description We're not your average insurance agency and thats exactly the point. At Hennessey Agency, were redefining what it means to work in insurance: stylish, tech-savvy, community-minded, and proudly women-owned. Here, your ideas matter. Your growth matters. And together, were building something that truly supports peoples lives. What We Value Empowerment: We give our clients and team the tools to thrive. Innovation: We embrace new ideas and tech that make insurance easier and smarter. Trustworthiness: Integrity and transparency are non-negotiable. Collaboration: We work as a team and build as a team, feedback and ideas always welcome. For this position, the base salary will start at $17 -20 based on experience, with total compensation estimates between $50-70k/year including base, commission, bonuses. Benefits Hourly Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Career Growth Opportunities Responsibilities Provide exceptional service to clients (by phone, email, or in person) Help clients set up online accounts, paperless billing, or automatic payments Support policy updates and assist with renewals Schedule client reviews and help organize the agencys daily flow Handle light administrative tasks and office coordination Learn and grow with opportunities to advance Requirements Customer service or sales experience A positive, entrepreneurial mindset Strong communication skills Interest in pursuing your insurance license (we'll help you get there!)

Department: Libraries Classification: Library Technician 3 Appointment Type and Duration: Regular, Ongoing Salary: $19.68 - $29.67 per hour FTE: 1.0 Review of Applications Begins closes March 30, 2025 (updated). Special Instructions to Applicants To ensure consideration, a complete application must include: 1. A current resume/CV. 2. A cover letter demonstrating your skills and experience working in libraries. Department Summary About the University The University of Oregon is one of only two Pacific Northwest members of the Association of American Universities and holds the distinction of a “very high research activity” ranking in the Carnegie Classification of Institutions of Higher Education. The UO enrolls more than 20,000 undergraduate and 3,600 graduate students representing all 50 states and nearly 100 countries. The University of Oregon is guided by a diversity framework that involves a commitment to diversity, equity, and inclusion for all students, faculty, staff, alumni, and community members. In recent years, the university has increased the diversity of its student body, as well as campus-wide efforts to build a welcoming, inclusive community. The UO's 295-acre campus features state-of-the-art facilities in an arboretum-like setting within the traditional homelands of the Kalapuya people. The UO is located in Eugene, a vibrant city of 157,000 with a wide range of cultural and culinary offerings, a pleasant year-round climate, and a community engaged in environmental and social concerns. The campus is within easy driving distance of the Pacific Coast, the Cascade Mountains, and Portland. About the UO Libraries: The University of Oregon Libraries is an essential partner in the University of Oregon's educational, research, and public service mission. With five locations on the Eugene campus and branches at UO Portland and the Oregon Institute of Marine Biology, the UO Libraries offers many flexible service- and technology-rich environments for our users' research, learning, and publishing needs. The UO Libraries' mission is informing research and learning breakthroughs for Oregon. We strive to realize our vision of being a model for the enduring, positive impact that research libraries can have on their academic and civic communities. We do that with an unwavering commitment to our values. Learn more about the UO Libraries' strategic design, our values, and our goals at library.uoregon.edu/strategy. The University of Oregon Libraries is the only Association of Research Libraries (ARL) member in Oregon. We are also members of the Orbis Cascade Alliance, SPARC, Center for Research Libraries, DuraSpace, the Council on Library and Information Resources, the Coalition for Networked Information, EDUCAUSE, and other major organizations. About Data, Access, Research, and Teaching Services: Data, Access, Research, & Teaching Services (DARTS) is responsible for an array of services and programs to meet the research, teaching, and learning needs of the University of Oregon community. DARTS encompasses four major areas: Teaching & Liaison Services, Access and Delivery Services, Research & Learning Paces, and the Department of Open Research (DOOR). Services provided include the circulation of collections, collection development and maintenance, information literacy instruction, data services, digital publishing, and public scholarship support. The division also oversees five branch library facilities: the Design Library, the NE Portland Library and Learning Commons, Price Science Commons & Research Library (PSC), the Mathematics Library, and the Loyd and Dorothy Rippey Library at the Oregon Institute of Marine Biology. The mission of DARTS is to enhance student success, faculty research, and teaching by facilitating access to information resources and specialized research spaces, building collections, providing innovative engagement activities, delivering information, data, and digital literacy teaching and consultation, implementing programs that support the adoption of Open Education Resources (OER) and provision of affordable course materials. About Access and Delivery Services: Access and Delivery Services is a department within the DARTS division that works across the Knight, Design, Mathematics, and Oregon Institute of Marine Biology Libraries and Price Science Commons. The mission of Access and Delivery Services is enhancing access to UO Libraries' resources, facilities, and services, and employees in our department are responsible for opening and closing the libraries, public service, circulation, course reserves, interlibrary loan, physical resource and maintenance, study room stewardship, and public computing. Position Summary The UO Libraries seeks a self-motivated, customer-focused, and technology adept individual to join the Data, Access, Research, and Teaching Services division. Reporting to the Head, Knight Library Access Services, this Library Technician 3 assists departmental management in overseeing Knight Library's facilities and operations during evening and weekend opening/closing shifts. The person in this position provides public service at the Knight Library Checkout & Reserves Desk, communicates with patrons and colleagues from within and outside the work unit via e-mail, Microsoft Teams, telephone, and in-person, and assists departmental management in the training and oversight of Library Technician 1s & 2s, and Library Student Assistants. The person in this position also performs various specialized tasks that require a high level of non-routine decision-making, judgment, expertise, and independence. They may be a subject expert or help to coordinate one of the many services that Access Services provides, such as student employee development and training, course reserves, research help, and physical inventory maintenance. Schedule: Fall, Winter, and Spring Academic Terms Monday: 1:00 pm - 10:00 pm Tuesday: 1:00 pm - 10:00 pm Friday: 11:15 am - 8:15 pm Saturday: 9:15 am - 6:15 pm Sunday: 9:15 am - 6:15 pm Intersessions and Summer Academic Terms: Monday - Friday 10:15 am - 7:15 pm Knight Library building hours and employee schedules are subject to change. Minimum Requirements • Bachelor's degree plus two years of library experience within the last five (5) years; OR, • Four (4) years of library experience within the last five (5) years; • AND, advanced proficiency in multiple library-specific computer applications, (e.g., integrated library systems, database applications, institutional repository; content management systems). Professional Competencies • Ability to consistently provide professional and user-focused customer service. • Ability to communicate effectively in writing and in person with library patrons, colleagues, and business partners. • Ability to manage time appropriately to complete assignments with a high quality of work. • Ability to collaborate effectively with others to balance workloads and meet deadlines. • Ability to think critically and problem-solve. • Ability to adapt to new situations, technologies, and processes. • Ability to work within and foster a diverse work environment. Preferred Qualifications • Experience using the Ex Libris Alma/Primo integrated library system. • Experience supervising, overseeing, or leading the work of colleagues or volunteers. • Demonstrated computer literacy, including creating spreadsheets, proficient use of email and calendars, use of networked resources and shared files (SharePoint and Teams), and web content development. • Experience explaining and enforcing compliance with policies and regulations. FLSA Exempt: No All offers of employment are contingent upon successful completion of a background check. This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit ************************************** The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************. UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here. In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************

The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to secure the customer by being an empathetic listener with the ability to answer basic questions related to the repair process. Job Responsibilities: Greet customers professionally and in a timely manner, ensure a high degree of customer service excellence with a warm reception and offer customer comfort items. Answer the phone professionally and respond to all voice mails same day, addressing customer inquiries with the appropriate shop team members. Inform customer of repair process, insurance claim processing, payment procedures, repair techniques, and expected delivery date of repair. Communicate any customer expectations, complaints, service issues or other specific requirements learned from the customer or insurance carrier to Estimator and Center Leader. Capture the business for customers who walk through the door or call for an estimate by establishing customer confidence and trust in our abilities and company. This will include being knowledgeable of our certifications and insurance carrier partnerships. Follow-up on all Missed Opportunities Schedule appointments for the Estimator effectively ensuring accurate and timely calendar updates. Oversee processing of initial insurance assignments, customer contact/appointment verification. Ensure all “scheduled in” repairs are set up the day before to receive the customer: rental car arrangements, parts review, payment confirmations, create the CCC one file. Ensure all documents are scanned in the CCC one file: Check in Sheet, Estimate, Adjusted Sheets, Parts Invoices, Payments, and Final Bills. Confirm customer information is accurate and complete for all communication needed. Ensure file is ready, vehicle is complete and “CSR Quality Control Checked” before customer is called for vehicle delivery. Daily audit of all Parts invoices posted in CCC Ensure Banking Transactions & Deposits are posted and completed accurately by deadline. Open mail daily and disperse appropriately including invoices and statements. Ensure lobbies clean and orderly, customer comfort areas stocked, marketing material available. Monitor and replenish office supplies and orders needed for the shop with Center Leader approval. Ensure Regulatory Documents, Permits are current, posted and filed appropriately at the shop. Ensure safety items are stocked such as first aid kits and safety glasses in the lobbies. Key Performance Metrics Customer Service Index Score 95%, Kept Informed, Net Promoter Score Educate the customer on the survey and ask to take the surveys with a monthly goal of 30%. Ask for the sale and schedule the repair: 75% Closing Ratio. Skills/Qualifications: Collision University Training required in first 6 months of employment. Basic Computer Skills are necessary to navigate company systems & communicate with customers. Must be able to multi-task in a high-paced environment with a flexible attitude. The ability to read, understand, and perform written instructions accurately and consistently and to work independently as well as with others in an organized manner. Behavioral Excellence Required: Perform all assigned responsibilities according to the Company Standard Operating Procedures. Adheres to the company's non-disclosure and confidentiality policies concerning customer information.

Company Horizon Air The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. Key Duties Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment. Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing). Performs aircraft grooming and security searches. Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests). Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage. Loads and offloads luggage and cargo with the use of conveyor belts. At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction. Performs other duties as assigned. Day in the Life To preview of a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA Job-Specific Experience, Education & Skills Required Strong written and verbal communication skills. Ability to juggle multiple tasks in a fast-paced environment. Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia. Ability to learn and operate a computerized reservation system. Typing speed of at least 25 WPM. Ability to consistently lift 50 pounds. Must be able to stand for long periods of time. Must be able to bend, stoop, squat, reach and grasp. Ability to perform basic mathematics. Ability to work a flexible schedule including nights, weekends and holidays. Ability to participate in paid training that may require overnight travel. Depending on work location, ability to obtain USPS Mail Handling Certification. Ability to obtain airport security clearance. Ability to communicate in English. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S. Preferred: A minimum of 1 year of customer service or community service experience. Job-Specific Leadership Expectations Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Starting Rate USD $16.24/Hr. Total Rewards Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Quarterly and annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Airport SIDA Badge Requirements Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. Apply by 7:00 PM Pacific Time on 1/29/2026 FLSA Status Non-Exempt Employment Type Part-Time Regular/Temporary Regular Requisition Type Frontline Location Eugene, OR - Airport A: Y - T3 L: #LI-B We can recommend jobs specifically for you! Click here to get started.

Job Description Dont wait, take the next step in your career today. Andrew Core Insurance Agency LLC Farmers Insurance in Eugene, Oregon, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. This is the perfect opportunity to transfer your experience to break into a new industry. Youll have the opportunity to grow your knowledge and youll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success. Benefits Hourly Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Mon-Fri Schedule Career Growth Opportunities Hands on Training Responsibilities Meet new business production goals and objectives as established. Process customer policy change requests. Handle all incoming claim calls from customers and follow-up. Complete Evidence of Insurance requests. Document each customer contact in eAgent. Immediately greet all customers, entering the office, in a friendly and helpful manner. Take premium payments from customers. Treat each customer contact as a cross and up-sell opportunity including financial products. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Answer incoming phone calls on the first ring. Return all phone messages promptly. Share training and education knowledge and expertise with team members. Maintain knowledge of new products and services. Generating insurance quotes. Provide exceptional customer service and support. Be outstanding at relationship building. Develop and maintain client relationships. Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems. Schedule appointments for sales staff to meet prospective customers. Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe. Stay up-to-date on industry market trends and best practices. Assess and identify the wants and needs of your customer(s) over the phone. Attend training and continuing education courses. Requirements Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Possess an upbeat, positive and enthusiastic attitude. Be a great self-starter with a sense of urgency. Proficiency to multi-task, follow-thru and follow-up. Excellent Communication/interpersonal skills. Must have ability to multi-task. Must be highly self-motivated. Professional phone etiquette. Great Customer Service Skills. Problem-Solving Capabilities. Works well with other employees and is a team player with a positive attitude. A Property & Casualty insurance license is required. Driven and goal-oriented individual. Enthusiasm, optimism, and a willingness to see the good in every situation. Commitment to excellence, willingness to work hard, and willingness to go the extra mile.

Otsuka America Pharmaceutical Inc. is a global healthcare company with the corporate philosophy: "Otsuka-people creating new products for better health worldwide." Otsuka researches, develops, manufactures and markets innovative products, with a focus on pharmaceutical products to meet unmet medical needs and nutraceutical products for the maintenance of everyday health. In its evolved customer engagement model, a Hospital Specialist engages healthcare providers (HCPs) using in-person, virtual, and digital tools, offering expertise on products and their approved conditions. This model enhances patient, caregiver, and HCP experiences by focusing on local care delivery, aiming to improve patient care and provide a superior experience. The "ecosystem approach" unifies account management, medical, patient access, and market access teams to engage with local healthcare systems, identifying opportunities to enhance the patient experience. This matrix model ensures coordinated and seamless care, supported by digital tools to bridge care gaps. These ecosystems are led by Area Business Leads and are organized into regional areas. Area Business Leads have significant autonomy to assess unique market priorities and tailor decisions to meet local customer needs. In the future, Otsuka aims to enhance customer engagement quality, accountability, and cohesion between patients and healthcare providers, with a focus on customer-centricity. The Hospital Specialist will report directly to the respective Area Business Lead, coordinating with cross-functional colleagues in Medical, Market Access, and Patient Support under appropriate guidelines. This individual will serve as the primary point of contact for HCP customers and should possess a broad range of expertise, capable of addressing complex on-label information based on approved content. **Purpose** This position is designed to enhance customer engagement, thought leadership, and business planning within the organization. The role involves proactive outreach to healthcare professionals (HCPs), facilitating discussions, and elevating insights to inform strategic decisions. Below is a detailed overview of the key responsibilities and objectives associated with this position: **Key** **Responsibilities** + Conduct proactive outreach to HCPs on topics such as product access, on-label information, and established patient care guidance. + Engage customers through various virtual or digital tools and direct them to other colleagues (e.g., MSLs) as needed. + Facilitate speaker programs and organize local provider groups for discussions on experiences and outcomes with local/regional leaders. + Elevate opportunities and feedback to the Area Business Lead, including local market insights to inform local strategy and business goals. **Experience & Qualifications** + A minimum of 2 years of pharmaceutical or medical device sales experience. + Must reside within a commutable distance of 50 miles from the primary city in the sales territory. + Previous cross-functional industry experience in commercial life sciences or related industry. + 4 or more years of experience working in a sales role with HCPs, ideally representing multiple products. + Ability to work in an ambiguous environment undergoing transformation. + Proven track record in coaching, training, and mentoring peers or others. + Demonstrates a commitment to ethical business practices, an understanding of regulatory standards, and the ability to execute business activities in compliance with Company policies and guidance. + Ability to assimilate and communicate complex clinical and product information **Key Sales Capabilities** + **Territory Analysis / Business Planning** + Uses competitive data and business reports to track progress and uncover opportunities, including sales data and promotional budget + Displays knowledge of territory and business conditions that impact sales results to establish near term priorities for his/her territory business plan + Responds compliantly to competitive threats and opportunities + Educates office staff on payer guidelines and reimbursement procedures to increase pull through + Effectively utilizes promotional materials + **Selling Skills, Engagement & Account Pull Through** + Maintains ongoing awareness of internal support team resources available throughout the ecosystem and utilizes appropriately + Applies market and industry knowledge to overcome objections and influence prescribing habits during the total office call + Identifies territory professional groups to network and ensure access/exposure to potential key opinion leaders + Builds strong relationships with all key office/practice personnel and focuses on patient health in conversations with all staff members. Takes personal responsibility for follow-through and providing value to the accounts by providing accurate information in response to their needs + Delivers effective and balanced office calls and sales presentations utilizing the appropriate approved marketing materials and technical references (e.g. studies, package inserts, etc.) with clarity and confidence to help HCPs enhance patient outcomes; demonstrates competent product knowledge of own product and competition \#LI-REMOTE **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $116,000.00 - Maximum $166,750.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

DEPARTMENT Equipment Finance Group REPORTS TO: EFG Operations Manager FLSA: Non-Exempt CATEGORY: Full Time SHIFT: Monday - Friday 8:00am - 5:00pm Servicing Specialist I - 1 to 2 years previous financial services and/or client service experience in a professional environment. Servicing Specialist II - Working knowledge and ability to demonstrate proficiency in providing high levels of customer service in all aspects of the position. Educational experience, through in-house training sessions, formal school or related curriculum, should be applicable to the finance industry. Work related experience should consist of at least 2-3 years' experience in customer service. The Servicing Specialist should require minimal supervision, should be self- sufficient, minimize and avoid errors, and handle serving tasks that are more complex. Servicing Specialist III - Working knowledge and ability to demonstrate proficiency in providing high levels of customer service in all aspects of the position. Educational experience, through in-house training sessions, formal school or related curriculum, should be applicable to the finance industry. Work related experience should consist of at least 3-5 years' experience in customer service. The Servicing Specialist will require very little supervision, will need to be self-sufficient, minimize and avoid errors, handle servicing tasks that are more complex, and be a resource for others (operate as a team leader). SUMMARY The Servicing Specialist provides customer service activities and processes to the Equipment Finance Group (EFG). Also responsible to ensure key daily operations and deadlines are met and completed. Provides a high level of client service support to all EFG colleagues and clients. Assumes responsibility and is accountable for adherence to EFG and bank policies and procedures, as well as all applicable state and federal laws and regulations pertaining to employment and lending. ESSENTIAL DUTIES 1. Serves as customer service representative for all inquiries for account billing and invoice questions, credit ratings, tax break-downs, and pay-offs. Provides direct & indirect customer service by giving advice and answers for a variety of basic to complex questions to customers and to co-workers. 2. Prepares, verifies, and receives wire transfers and ACH transactions for loan disbursements and payments. Prepares disbursement, refund and overpayment checks as needed. Performs transfers, processes payments, and payoffs ensuring funds are applied to appropriate accounts. 3. Answers phones, greets visitors, and responds to inquiries or refers inquiries to the appropriate department or person, and exhibiting the necessary follow through with clients and/or colleagues involved. 4. Ensures insurance information for titled assets is complete, accurate, and current. Follows up to ensure that insurance certificates are accurate and current. Follows through with insurance adjustors and clients for payoff or repairs on damaged equipment. 5. Assists in preparation and review of documentation for titled assets in order to appropriately protect collateral. Assists in preparation and processing all necessary documents for termination of loans and return of titles and UCCs. 6. Ensures proper follow-up for past due titles that have not been received by working with title services, vendors and brokers. 7. Processes all necessary documents for termination of loans and return of titles and release of UCCs. 8. Review daily balancing report, and correct any posting errors. 9. Audit files once the booking process has been completed. Check for insurance and send Welcome Letter. 10. Handle, follow, and resolve insurance claims that involve a total loss or repair. SECONDARY DUTIES 1. Process mail, reconcile and manage loan maturity report, balance G.L reports, scan and file original documents, and update the system once titles have been received. 2. Assumes responsibility for various department functions in the absence of staff members or in overload situations. 3. Responsible to complete assigned Compliance Training. Maintains compliance with the Bank's BSA/AML policies and procedures. GENERAL 1. Provides excellent personal client service to all internal and external clients by treating people with respect; keeping commitments; inspiring the trust of others; working ethically and with integrity; upholding organizational values; and accepting responsibility for own actions. 2. Follows policies and procedures; completes administrative tasks correctly and on time; contributes to the overall profitability of the EFG through cost controls and expense monitoring. 3. Applies good judgment in decision making and sees beyond immediate assignments and acts on opportunities and problem areas. 4. Performs position safely, without endangering the health or safety to themselves or others and reports potentially unsafe conditions. 5. Works according to established schedules, arriving on time and with a positive attitude. 6. Maintains work area in a clean and orderly manner 7. Any other duties as defined by management. QUALIFICATIONS AND DEMONSTRATED ABILITIES These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. 1. High School Diploma or equivalent. 2. Proven ability to communicate and interact professionally with internal and external clients and work effectively as part of a team. 3. Intermediate skills in computer terminal and personal computer operation; keyboarding, word processing, spreadsheet and specialty software programs. (QuickBooks/Quicken experience a plus) 4. Excellent organizational and time management skills to ensure maximum productivity and to meet simultaneous deadlines. 5. Ability to work in a face paced environment, meet tight deadlines, and respond quickly. Will need to be very detailed as the position requires a high degree of accuracy. PHYSICAL REQUIREMENTS 1. Repetitive use of hands such as grasping, twisting/turning of wrists, and finger dexterity necessary to perform various clerical duties such as typing, writing, maintaining files and counting currency. 2. Occasional use of arms such as pushing/pulling to open and close drawers and cabinets. 3. Frequent walking to assist clients, vendors, staff members at EFG. 4. Ability to sit and/or stand for extended periods of time at assigned station. 5. Ability to bend and/or reach, and to lift and carry up to 30 pounds. 6. Continuous clarity of vision at 20 inches or less for normal processing of work.

Job Description We are seeking a detail-oriented and customer-focused Travel Reservations Specialist to support clients with planning and booking their travel arrangements. In this role, you will assist with researching options, coordinating reservations, and ensuring a smooth experience from initial planning through completion. Key Responsibilities Communicate with clients to understand preferences, timelines, and budgets Research destinations, accommodations, transportation, and activities Coordinate and confirm bookings for flights, hotels, tours, and packages Provide itineraries, documentation, and timely updates Assist with changes or adjustments as needed Deliver professional support before, during, and after travel Qualifications Strong communication and organizational skills High attention to detail and ability to manage multiple requests Customer-service mindset with problem-solving abilities Comfortable working independently Experience in customer service, hospitality, or planning is a plus What We Offer Flexible work environment Training and ongoing support Access to professional booking tools and resources Opportunities for growth within the organization