Customer support specialist jobs in Rogers, AR - 234 jobs
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Customer Specialist
Customer Care Advocate
Customer Service Enrollment Specialist - In Office
Rauch Organization 2.9
Customer support specialist job in Fayetteville, AR
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 7d ago
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Customer Service Enrollment Specialist - In Office
Everett and Associates
Customer support specialist job in Johnson, AR
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 2d ago
Resolution Specialist
Us Tech Solutions 4.4
Customer support specialist job in Bentonville, AR
Either Language is Fine (Read/Write)
Thai
Spanish
Japanese
Korean
Mandarin
German
French
Vietnamese
Hindi
English
Preferred 1-2 years' experience in Risk Ops Workstreams and/or Fraud Detection.
Job Duties:
Resolves seller issues through multiple channels and systems to support Client.com and the eCommerce side of the business.
Must be fluent in computer skills and know how to navigate systems efficiently.
Will need to work escalated cases by providing subject matter expertise; advising sellers on actions needed to be taken; researching issues and seller history to provide appropriate resolution; managing the inflow of volumes for ensuring investigation of issues and resolution options; recognizing fraud trends, issues and contact types; communicating or escalating issues to contact center management, training and quality team, or appropriate teams.
Identifies and communicates trends from screening by collecting the required data; ensuring accuracy of data; analyzing data and comparing with the current and best practices for the Risk Ops Screening Team.
Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, and other business partners; analyzing and applying information from multiple sources and systems; monitoring progress and results; identifying and addressing personal improvement opportunities.
Must be open to coaching and constructive feedback on business practices and manager evaluations.
Demonstrates, promotes, and supports vetting with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.
Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing feedback and support to ensure timelines and work quality are achieved.
Top 3 Skills Needed or Required
Ensuring accuracy of data and decision making.
Analyzing and applying information from multiple sources and systems.
Adherence to documented screening workflow and requirements.
What are the day-to-day responsibilities?
Reviews of new seller applications from Turkey and other Countries of Incorporation.
Approving or declining applications based on requirements for Marketplace Inbound and Outbound sellers.
Reviewing and decisioning appealed seller applications.
Collaborating and sharing feedback with team and leadership.
What is the makeup of the team?
1 Manager
3 Team Managers
5 Team Leaders
20 Associates under each Team Manager
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Ensures effective and efficient operations through conducting operations analyses (i.e. operational effectiveness and capacity utilization), and recommends improvements.
Details
Job ID-26-01588
$27k-33k yearly est. 2d ago
Customer First Advocate
Goodleap 4.6
Customer support specialist job in Bentonville, AR
About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
Customer First Advocates must demonstrate a positive attitude and a strong willingness to learn and grow within the company. The position requires excellent verbal communication skills, as the primary responsibility will be assisting customers over the phone by answering questions, resolving issues, and providing support courteously and efficiently. Candidates must also have the flexibility to work varying schedules, including Saturdays, to meet the needs of our customers and team.Essential Job Duties and Responsibilities:
Answering customer service phone calls.
Review documentation sent in via email or through Origin tool to make decisions on cases.
Willingness to do other tasks as they arise.
Required Skills, Knowledge & Abilities:
The ideal candidate will have:
Strong math and computer skills
A positive attitude
The ability to work effectively with clients at all stages of the process
The ability to calmly and professionally handle dissatisfied clients and offering thoughtful solutions.
Compensation: $15.75 - $17.75 hourly
Additional Information Regarding Job Duties and s:
Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$15.8-17.8 hourly 22d ago
CUSTOMER SERVICE
Opal Foods Cooperative Inc.
Customer support specialist job in Neosho, MO
Role Description/Summary
The purpose of this role is to accurately receive, process, and maintain customer orders while working with the logistics manager to ensure the alignment of orders, plant supplies, and carrier capabilities. This position also partners with accounting to identify and correct order discrepancies.
Essential Job Functions - Must be able to perform these tasks with or without reasonable accommodations.
1. Ensure all customer orders, PO's, BOL's, and POD's are in alignment and sent through for invoicing daily
2. Receiving customer orders, and ensuring accuracy within the ordering and accounting software
3. Help maintain alignment between customers, their orders, the carriers, and the complex shipping out the eggs
4. Helping with customer pricing and future business
Other Responsibilities
1. Being available for the designated weekend/evening rotation.
Required Qualifications - Education/Experience/Knowledge/Skills/Abilities
1. High school diploma or equivalent
2. Working knowledge of Microsoft Office products including Excel, Word, and Outlook
3. Detail-oriented and able to accurately and efficiently enter customer information
4. Demonstrated ability to manage multiple demands and communicate effectively via email
5. Demonstrated ability to effectively speak, read, and write in English.
6. Demonstrated ability to effectively work with other team members
7. Demonstrated ability to effectively communicate with others including leaders, other team members, and customers
Rotating weekends
Designated CSR will be tasked with handling weekend customersupport issues, including BOL corrections, carrier delays, shortages and product rejections.
**Pay starts at $20 per hour.
$20 hourly Auto-Apply 21d ago
Part-Time Customer Service Agent
Envoy Air Inc. 4.0
Customer support specialist job in Bentonville, AR
Come and work for Envoy Air, an American Airlines Group Company, at (Northwest Arkansas National Airport) and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
We are hiring immediately, with no experience required!
Pay rate: $15.77/hr.
Responsibilities
What's in it for you?
* Travel for free with your family and friends on flights across the American Airlines global network.
* Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
* Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
* In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
* Both full-time and part-time positions available.
* Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
* Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
* Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
* This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
* No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
* This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
* Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
* Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
* 18 years or older.
* High school diploma, GED, or international equivalent.
* Ability to pass a pre-employment drug screen and background check.
* Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
#EnvoyOut
$15.8 hourly Auto-Apply 19d ago
Claims and Client Care Advocate
G&G Independent Insurance
Customer support specialist job in Fayetteville, AR
G&G is shaking up the insurance world with exceptional representatives who wow clients at every turn through technology and best -in -class service. We are on a mission to save auto and homeowners time and money while finding and servicing the best insurance for their needs. We're serious about providing an exceptional experience to every person we interact with and using technology to save our clients money, time, and the hassle of dealing with insurance companies. Voted as the ‘Best Agency to Work For' year after year by the Insurance Journal, G&G not only seeks to bring an exceptional experience to our clients, but to our employees as well. We're just getting started with what we will accomplish! We're looking for people who are just as passionate about helping make consumers' financial lives easier as we are.
We are looking for open -minded, highly motivated, and infectiously positive people to help us build an awesome new company for the insurance world.
Your day will consist of providing exceptional experiences when servicing clients' requests as they relate to guiding clients through the claims process, billing, and answering policy -related questions. As our customer's lives change, so should their insurance. Through the course of everyday customer interactions, you will identify and offer cross -sell and upsell opportunities. To be successful in this role, you should have the gift of gab and be able to earn our clients' trust.
Ultimately, you will help build and maintain our reputation as a company that offers top -notch client experiences during the insurance process.
We are an open, diverse, and collaborative team working across multiple locations.
What you'll do…
Supporting clients through the claims process from beginning to end
Handling billing inquiries, coverage questions, and any other client inquiry that may arise
Field inbound calls/text/emails/faxes regarding customer service requests.
Investigate and solve complex problems with multiple parties involved
Educate our clients on the details of their policies
Identify and recommend cross -selling and upselling opportunities
Leverage technology to meet our client's evolving needs
Work through customer service requests with quality and speed
Build rapport to ensure that all clients are receiving the reputable G&G exceptional experience
Work effectively in a collaborative team environment
RequirementsYou'd be a great fit if you are…
A fast -learner who is meticulous, diligent, and proud about your work
Adaptable, positively embrace change, and have a growth mindset
Empathetic towards each client's unique needs
Open to two -way feedback and coaching, your success is our success!
Interested in working in a fast -growing start -up environment
Curious and willing to challenge the status quo
Highly -motivated, have an entrepreneurial spirit, and a strong work ethic
Qualifications:
Excellent communication skills: written, verbal and listening
Insurance experience is not required, we will reimburse licensing fees (license required before start date) and provide extensive training so you become an insurance expert!
High School Degree or equivalent
1 to 2 years of relevant work experience
Ability to multitask, strong computer, analytical, decision -making, time management, and organizational skills
BenefitsBenefits + Perks:
Competitive base salary of $39,000 per year + bonus opportunity
15 days PTO + 8 company Holidays + Your birthday
Flexible schedule
G&G provides a rich benefits package including health, dental, vision, and other supplemental health insurance options
Retirement savings matching
Company -sponsored team outings
$15/mo gym/health/wellness stipend that increases with tenure
5 Star office perks including beverages and snacks
A positive non -corporate atmosphere where diversity is valued
Opportunity to win an all -inclusive trip to Mexico each quarter
Dynamic career growth and professional development opportunities within a growing company
$39k yearly 14d ago
Customer Advocate
Usable Mutual Insurance Company 4.5
Customer support specialist job in Fayetteville, AR
To learn more about Arkansas Blue Cross and Blue Shield Hiring Policies, please click here.Job SummaryCustomer Advocate I supports our individual customers (under 65 and over 65) by providing the highest level of service, support, and education for comprehensive enrollment, membership, benefits and claims information to individuals and groups depending on the marketing service area. Incumbent must be professional, courteous, and provide outstanding customer service while maintaining a thorough knowledge of products, providing accurate information regarding claims processing and procedures, contract benefits, coordination of benefits, provider networks, and membership criteria; along with assisting retail customers with questions related to billings, collection of premium payments, and other related services.Requirements
EDUCATION
High school diploma or equivalent.
LICENSING/CERTIFICATION
Arkansas Health and Life Insurance License preferred. If licenses are not previously held, must successfully pass both health and life exams within three (3) months after coursework is assigned.
Exchange producer license preferred.
CMS certification for senior products preferred.
BILINGUAL Preferred (Spanish)
EXPERIENCE
Minimum three (3) years' experience in customer service or sales administration experience, preferably in the insurance industry, health insurance agency or provider's office.
BILINGUAL Preferred (Spanish)
ESSENTIAL SKILLS & ABILITIES
Customer Service
Problem Solving
Oral & Written Communication
Interpersonal Communication
Professional Judgment
Highly Organized
Proficiency using Microsoft Word and Excel.
Ability to work independently or with a team.
Skills• Active Listening • Customer Service • Oral Communications • Performing Administrative Activities • Personal Organization • Problem Sensitivity • Problem Solving • Process Information • Researching • Results Interpretation • Social Perceptiveness • TeamworkResponsibilities• Answers high volume calls from members, providers, agents and billing services. Ensures timely, accurate and courteous response to inquiries and questions. Creates a solid working relationship with all groups by working directly with contacts as needed to resolve issues. • Complies with retail dress and appearance standards while working retail hours as described by management. • Consults with prospects on individual product options and determine appropriate coverage options based on coverage needs and financial status, and assists customers with completing applications necessary to apply for coverage. Promotes all products sold by the enterprise. • Establishes premium payment arrangements for members. Accepts and processes premium payments. • Performs other duties as requested. • Provides comprehensive enrollment, membership, benefits & claims information for both group & individual products (depending on marketing area). Stays informed of all changes in benefits, regulations, and guidelines. • Provides support to retail sales representatives.CertificationsSecurity Requirements
This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.
Segregation of Duties
Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.
Employment TypeRegular
ADA Requirements
2.2 General Office Worker, Semi-Active, Local Travel - someone who normally works in an office setting or remotely, periodically has lifting and carrying requirements up to 40 lbs and routinely travels for work within the metropolitan area by vehicle as essential functions of the job.
$31k-39k yearly est. Auto-Apply 5d ago
Customer Service Advisor - Jiffy Lube Multicare
Stonebriar Auto Services LLC
Customer support specialist job in Centerton, AR
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$25k-32k yearly est. 7d ago
(1) Customer Service Rep I
City of Bentonville (Ar 3.8
Customer support specialist job in Bentonville, AR
Safety/Security Status: None SUMMARY Performs utility account (electric, water, sewer and refuse) maintenance and research; processes all types of payments for utility service and general government; communicates with the public by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Reporting relationships, work assignments, and work schedules may be subject to change in order to meet City needs or operational requirements. Attendance at work and the ability to get along with the public, supervisors, and co-workers are essential elements of this position. Other duties may be assigned.
Participates in the provision of customer service to approximately 30,000 combined utility customers, answering approximately 59,000 phone calls a year and the processing of approximately $129,000,000 in utility and general City payments each year.
Accepts, enters and balances payments and deposits monies.
Enters information in billing software.
Answers phone, email, and in-person inquiries about utility accounts and general City information.
Operates and uses imaging software for archiving and research.
Researches customer complaints and comments, then communicates results to the customer.
Researches customer payments and determines if a payment has been misapplied.
Set-up, transfer and terminate utility services.
Notate accounts with pertinent information.
Review accounts to ensure qualified for extensions upon customer request and grant or deny extensions based on City policy.
Prepare adjustments to utility accounts.
Communicate by radio, in person, by phone and email with staff and customers.
Operates office machines.
Works in a safe manner.
Maintains various files.
Prepare various forms.
Process returned mail.
SUPERVISORY RESPONSIBILITIES None
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
COMPUTER SKILLS Must have demonstrated skills in Microsoft Word, Excel, Outlook or other similar software and have the ability to learn and operate in a variety of software programs.
CERTIFICATES, LICENSES, REGISTRATIONS Must be able to be bonded in the State of Arkansas.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
$18k-30k yearly est. 48d ago
Customer Experience Specialist 1
Outdoor Cap Company, Inc. 4.3
Customer support specialist job in Bentonville, AR
The Customer Experience Specialist I provides exceptional customer service with honesty and integrity to all internal and external Outdoor Cap customers.
Essential Duties & Responsibilities
Serves Outdoor Cap customers by answering questions, resolving issues, and taking orders by phone, fax, email, or web.
Regularly calculates figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume efficiently.
Routinely applies common sense understanding to carry out instructions and to deal with problems involving several variables in standardized situations.
Performs well in a fast-paced environment and with a mission of serving customers.
Serves as liaison between the customer and various departments.
Interacts with customers to provide information in response to inquiries about products or services and to handle and resolve complaints.
Interacts confidently and professionally selling all headwear lines in a professional manner.
Interacts positively with customers and coworkers under heavy workload with constant interruptions.
Constantly accesses information on the computer while talking with customers.
Maintains constant phone coverage along with customer follow-up, problem solving customer concerns, shipping concerns and order inquiries, along with assigned clerical support.
Tracks, manages & enters customer orders into Exenta as needed.
Upholds Outdoor Cap's values of acting with integrity; working together as a team; treating each other with respect.
Skills & Competencies
Demonstrates proficiency in basic computer knowledge using Outlook, Word, and Excel.
Above average typing and ten-key capabilities.
Excellent communication skills (written and verbal) and has problem solving abilities.
Must be able to multi-task efficiently.
Prides themselves on their professionalism, should be outgoing, personable, and a good conversationalist.
Treats others with respect and work well within their team.
Education & Qualifications
Education High School Diploma/GED or equivalent years of experience
Experience 1-3 years customer service or business administration
Supervisory No direct reports
Physical & Mental Requirements
The person in this position frequently communicates with customers and must be able to exchange accurate information and engage in conflict resolution strategies when needed.
Must be able to remain in a stationary position (seated) 80% of the day and occasionally reach, bend, and move inside the office to access files and product.
Required to have close visual acuity to perform computer tasks and operate other office machinery.
Able to hear and effectively communicate with peers.
Able to hear a telephone ring.
Able to move 10-20 lbs. occasionally throughout the day.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Job DescriptionAGM TOOLS is an expansion company has been growing in 14 years and AGM is dedicated to distribute tools to fabricate countertops for example for kitchen, for bathrooms, for tables, etc. We have more than 14 years in the market and we already have12 locations (Texas 6 locations, North Caroline 2 locations, South Florida 2 locations, Arkansas and Oklahoma).
AGM TOOLS is looking People honest, responsible, multitask, ambitious, and enjoy sales
Responsibilities:
-Attending Customers
-Make phone calls and answer calls
-Look new Customers
-Run credit cards by phone and in person
-Cashier has to be complete every day
-Ask for change to accounting department
-Give a great service
-Maintain store clean and organize
-Restock the Store
-Sale and promote all products with each customer
-Support inventory with counts
Company offers;
Training learning all the tools, prices and the use.
After a month Base Salary$37k+ Commission
Vacations
Sick days
Holidays
Great environment
Professional growing
$37k yearly 21d ago
CUSTOMER SERVICE-LUMBER YARD
Gazaway Lumber Co Inc.
Customer support specialist job in Fayetteville, AR
Job DescriptionDescription:
Gazaway Ace is a locally owned small business located in Paragould, AR with locations in Jonesboro, Fayetteville and Benton, AR. Our Paragould store was established in 1963 and features a broad line of building materials along with Ace Hardware's key departments of paint, electrical, plumbing, and tools. Our corporate offices are at the Paragould location located at 2620 W Kingshighway next to Walmart.
Basic Function:
Accurately load product and safely operate equipment and trucks with the goal of maintaining a high level of customer satisfaction within company policy. When equipment and trucks are not in use, maintain housekeeping of lumber yard/warehouse and maintenance of equipment.
Responsibilities:
Promoting and maintaining “safety first” attitude. Report any accidents or injuries to a supervisor immediately.
Serve as company representative for the delivery and customer pickup.
Follow local, state and federal driving laws and regulations.
Responsible for courteous customer service and making sure deliveries are loaded correctly and promptly.
Follow company procedure regarding returned product from job sites.
Unload or oversee the unloading and orderly and neat storage of incoming merchandise.
Provide exceptional customer service for retail, contractor or professional builder customers.
Evaluate returned merchandise for proper disposition (resale, salvage, etc.)
Make certain that materials match the sales ticket(s) for that load.
Maintain good relations and morale of fellow employees and customers.
Requirements:
Education/Training
High School or GED equivalent.
Forklift certification preferred but not required.
Experience
Previous customer service experience preferred but not required. OSHA requirements for forklift operation include a minimum age of 18.
Physical Demands
Standing, walking, lifting (up to 80lbs) and climbing.
Be able to pass a background check and drug screen.
$23k-30k yearly est. 11d ago
Customer Service Representative
Carroll Electric Cooperative Corporation 3.3
Customer support specialist job in Berryville, AR
To provide a wide range of customer service to the members of the Cooperative. To represent the Cooperative in a professional manner while many times serving as the "face" of the Cooperative.
RELATIONSHIPS
Reporting structure varies by office location[1]
Directs none, except personnel who may be assigned from time to time
Cooperates or coordinates with all persons both within and outside the cooperative as deemed necessary to carry out the responsibilities of the position.
SPECIFICATIONS AND RESPONSIBILITIES
At least two years of clerical, administrative, and/or customer service experience is preferred. Other experience and attributes may be considered in lieu of this.
Written and verbal bi-lingual (Spanish and English) skills are valuable.
Requires ability and willingness to effectively speak on the phone or in-person and perform other work simultaneously.
Requires ability and willingness to effectively respond to upset members.
Requires ability and willingness to work in an administrative environment, typically sitting at a desk and operating typical office equipment. Requires ability and willingness to lift/manipulate light loads frequently and assist with medium loads occasionally.
Exercises highest degree of confidentiality regarding all Cooperative, member, and employee information.
Requires ability to effectively operate two-way radio systems, computers and other mobile devices and their associated software and applications.
Requires accurate and quick keyboarding and 10-key skills.
Requires ability and willingness to maintain a neat workspace and accurately maintain various physical and electronic files and records.
Requires ability and willingness to work in a constant state of alertness and focus.
Via telephone, email, in-person, and drive-through window, assists members with a wide range of inquiries and needs.
Processes and distributes incoming mail.
Receives and accurately records payments.
Prepares and maintains various reports.
Receives and directs emergency calls.
Accepts applications for membership and electric services.
Processes various connect, reconnect, and disconnect service orders.
Explains requirements, rules, regulations, and applicable policies.
Attends and participates in various meetings and training.
A valid driver's license is required, along with the availability and willingness to travel to work in district offices as needed.
Performs other duties as requested or required by the position.
[1] Berryville - Customer Service Manager; Bentonville - Manager, CustomerSupport; Huntsville & Jasper - District Vice President
Carroll Electric is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their status in any category protected by applicable law.
$27k-32k yearly est. 5d ago
Experienced Veterinary Customer Service Representative
Alliance Animal Health 4.3
Customer support specialist job in Springdale, AR
The Animal Emergency and Specialty Center of NWA is a well-established and growing emergency and critical care practice. We are the only after-hour facility in the Northwest Arkansas area and the only 24-hour ER in Arkansas at the moment. Our brand new, state-of-the-art facility is fully equipped with digital radiography, large touch screen monitors in all client rooms, Ultrasound, Idexx laboratories in-house, and a ForceTriad electrosurgical system. We also have CT and MRI capability in-house through referral. Just as important, we have a friendly, highly skilled, motivated, and fun-loving staff. We are very flexible with scheduling and are willing to work around requests, within reason. Our practice is remarkably busy, so it is important for our staff to be able to handle high-stress situations, multitask well, and have good communication skills. Our technicians and assistants are highly utilized at the top of their skill sets and are constantly learning new techniques. We want our staff to be hands-on!
Northwest Arkansas is home to Crystal Bridges-a world-class art museum, the state's largest live-music amphitheater, and a multitude of distinctive historic downtowns. It is also home to four state parks, making it a prime destination for hiking, biking, and anything outdoors.
To learn more about us click here.
Job Description
Are you a customer service pro with a passion for helping people and their pets? Join our fast-paced animal emergency team as a Client Service Representative (CSR), where exceptional service meets compassionate care. We are currently hiring for night time and late swing positions.
Why You'll Love It Here
At our clinic, our CSRs are the heartbeat of client and patient interactions. We pride ourselves on providing top-tier customer service, ensuring every client feels supported during stressful moments.
What You'll Do
* Be a calming presence: Stay level-headed and professional in emergency situations while providing support and solutions for emotional clients.
* Master the art of de-escalation: Use empathy and communication skills to address and resolve concerns.
* Teamwork is key: Collaborate with veterinary staff and fellow CSRs to maintain smooth operations and outstanding client care.
* Stay sharp and grow: Participate in monthly training sessions and complete continuing education hours annually.
What We're Looking For
* Customer-focused: You have a knack for connecting with people and delivering memorable service.
* Cool under pressure: You excel in high-stress environments and think on your feet.
* A team player: You thrive in a collaborative environment and are always ready to lend a helping hand.
* Eager to learn: You're excited about continuous learning and professional development opportunities.
Opportunities for Growth
We value career advancement! Leadership positions are available for motivated team members looking to grow within our clinic.
Benefits of Joining Us
* Competitive pay
* Ongoing education and training opportunities
* A supportive, team-oriented work environment
* The chance to make a real difference in the lives of pets and their people
If you're ready to bring your customer service expertise to a fulfilling role in veterinary care, apply today!
Qualifications
We're looking for:
* Currently hiring for all shifts- day, swing, and overnight shifts available.
* Experienced Receptionist with a minimum of 1-year veterinary experience preferred.
* Compassionate and calm team-player.
* The ability to multi-task.
* Strong communication and customer service skills.
* Highly organized and possess computer skills.
* Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
We offer our staff:
* Competitive wages
* 3 day work weeks and flexible scheduling - we ACTUALLY STRIVE for Work-Life Balance, ask me how we make this work!
* Paid sick leave for full and part-time employees
* 2 weeks of maternity/paternity leave
* Full vision/health/dental, 401k, and health savings plans
* CE allowance for licensed and unlicensed employees
* Paid Professional Dues if licensed
* Quarterly Bonuses / Christmas Bonuses when eligible
* Scrub allowance
* Employee Assistance Program
* Paid Bereavement Program
* Tuition Assistance Program
* PTO for full and part-time employees that is available to use after 90 days
* Free vaccines for staff pets and excellent discounts on products and services
* A fun environment that promotes teamwork, leadership skills, and training
* We are caffeine addicts, so we do frequent runs to all the best coffee shops!
* We have the best snacks - in fact, we are in the running for the largest snack cabinet out there!
* 2 dollar shift differential for night shift.
Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
* Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: **********************************************************
$25k-32k yearly est. 3d ago
Experienced Veterinary Customer Service Representative
Animal Emergency & Specialty Center of NW Arkansas 3.6
Customer support specialist job in Springdale, AR
The Animal Emergency and Specialty Center of NWA is a well-established and growing emergency and critical care practice. We are the only after-hour facility in the Northwest Arkansas area and the only 24-hour ER in Arkansas at the moment. Our brand new, state-of-the-art facility is fully equipped with digital radiography, large touch screen monitors in all client rooms, Ultrasound, Idexx laboratories in-house, and a ForceTriad electrosurgical system. We also have CT and MRI capability in-house through referral. Just as important, we have a friendly, highly skilled, motivated, and fun-loving staff. We are very flexible with scheduling and are willing to work around requests, within reason. Our practice is remarkably busy, so it is important for our staff to be able to handle high-stress situations, multitask well, and have good communication skills. Our technicians and assistants are highly utilized at the top of their skill sets and are constantly learning new techniques. We want our staff to be hands-on!
Northwest Arkansas is home to Crystal Bridges-a world-class art museum, the state's largest live-music amphitheater, and a multitude of distinctive historic downtowns. It is also home to four state parks, making it a prime destination for hiking, biking, and anything outdoors.
To learn more about us click here.
Job Description
Are you a customer service pro with a passion for helping people and their pets? Join our fast-paced animal emergency team as a Client Service Representative (CSR), where exceptional service meets compassionate care. We are currently hiring for night time and late swing positions.
Why You'll Love It Here
At our clinic, our CSRs are the heartbeat of client and patient interactions. We pride ourselves on providing top-tier customer service, ensuring every client feels supported during stressful moments.
What You'll Do
Be a calming presence: Stay level-headed and professional in emergency situations while providing support and solutions for emotional clients.
Master the art of de-escalation: Use empathy and communication skills to address and resolve concerns.
Teamwork is key: Collaborate with veterinary staff and fellow CSRs to maintain smooth operations and outstanding client care.
Stay sharp and grow: Participate in monthly training sessions and complete continuing education hours annually.
What We're Looking For
Customer-focused: You have a knack for connecting with people and delivering memorable service.
Cool under pressure: You excel in high-stress environments and think on your feet.
A team player: You thrive in a collaborative environment and are always ready to lend a helping hand.
Eager to learn: You're excited about continuous learning and professional development opportunities.
Opportunities for Growth
We value career advancement! Leadership positions are available for motivated team members looking to grow within our clinic.
Benefits of Joining Us
Competitive pay
Ongoing education and training opportunities
A supportive, team-oriented work environment
The chance to make a real difference in the lives of pets and their people
If you're ready to bring your customer service expertise to a fulfilling role in veterinary care, apply today!
Qualifications
We're looking for:
Currently hiring for all shifts- day, swing, and overnight shifts available.
Experienced Receptionist with a minimum of 1-year veterinary experience preferred.
Compassionate and calm team-player.
The ability to multi-task.
Strong communication and customer service skills.
Highly organized and possess computer skills.
Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
We offer our staff:
Competitive wages
3 day work weeks and flexible scheduling - we ACTUALLY STRIVE for Work-Life Balance, ask me how we make this work!
Paid sick leave for full and part-time employees
2 weeks of maternity/paternity leave
Full vision/health/dental, 401k, and health savings plans
CE allowance for licensed and unlicensed employees
Paid Professional Dues if licensed
Quarterly Bonuses / Christmas Bonuses when eligible
Scrub allowance
Employee Assistance Program
Paid Bereavement Program
Tuition Assistance Program
PTO for full and part-time employees that is available to use after 90 days
Free vaccines for staff pets and excellent discounts on products and services
A fun environment that promotes teamwork, leadership skills, and training
We are caffeine addicts, so we do frequent runs to all the best coffee shops!
We have the best snacks - in fact, we are in the running for the largest snack cabinet out there!
2 dollar shift differential for night shift.
Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
*Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: **********************************************************
$24k-32k yearly est. 3d ago
Customer Service Enrollment Specialist - In Office
Rauch Organization 2.9
Customer support specialist job in Green Forest, AR
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 7d ago
Customer Service Enrollment Specialist - In Office
Everett and Associates
Customer support specialist job in Grove, OK
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 2d ago
Customer First Advocate
Goodleap 4.6
Customer support specialist job in Bentonville, AR
About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
Customer First Advocates must demonstrate a positive attitude and a strong willingness to learn and grow within the company. The position requires excellent verbal communication skills, as the primary responsibility will be assisting customers over the phone by answering questions, resolving issues, and providing support courteously and efficiently. Candidates must also have the flexibility to work varying schedules, including Saturdays, to meet the needs of our customers and team.Essential Job Duties and Responsibilities:
Answering customer service phone calls.
Review documentation sent in via email or through Origin tool to make decisions on cases.
Willingness to do other tasks as they arise.
Required Skills, Knowledge & Abilities:
The ideal candidate will have:
Strong math and computer skills
A positive attitude
The ability to work effectively with clients at all stages of the process
The ability to calmly and professionally handle dissatisfied clients and offering thoughtful solutions.
Compensation: $15.75 - $17.75 hourly
Additional Information Regarding Job Duties and s:
Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
$15.8-17.8 hourly Auto-Apply 21d ago
Customer Service Advisor - Jiffy Lube Multicare
Stonebriar Auto Services LLC
Customer support specialist job in Siloam Springs, AR
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
How much does a customer support specialist earn in Rogers, AR?
The average customer support specialist in Rogers, AR earns between $24,000 and $47,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.
Average customer support specialist salary in Rogers, AR
$34,000
What are the biggest employers of Customer Support Specialists in Rogers, AR?
The biggest employers of Customer Support Specialists in Rogers, AR are: