Delivery Manager jobs at Deloitte

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Our goal is to offer clients a distinct business perspective on leveraging SAP technology to enhance their operations. This approach is grounded in EY's SAP service line capabilities-Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch, and SuccessFactors-aimed at improving performance and boosting productivity. **The opportunity** As Testing Manager, your focus will be planning and executing various test cycles for large SAP implementations. You will work with the project team and third parties to confirm the business requirements that must be tested and the approach to meet testing requirements. You will be responsible for working directly with the functional work streams to build test scenarios and cases that cover all business requirements and satisfy the defined test strategy. Testing cycles can include functional unit testing, system integration testing, user acceptance testing, and regression testing. In this role, you will build and manage the delivery of technology transformation projects and programs that align with our organizational strategy. You will provide assurance to leadership by managing timelines, costs, and quality, while leading both technical and non-technical project teams in the development and implementation of innovative technology solutions. **Your key responsibilities** As a Manager in this dynamic role, you will be at the forefront of technology transformation, ensuring that projects are delivered effectively and efficiently. You will face challenges that require innovative problem-solving skills and will have the opportunity to learn and grow in a fast-paced environment. Your responsibilities will include: + Leading workstream delivery and tracking deliverable completion and project status. + Actively participating in client working sessions and leading workstreams from planning through execution to closure. + Managing engagement economics and implementing resource plans and budgets. + Travel required regularly as needed by external client. **Skills and attributes for success** To thrive in this role, you will need a blend of technical and interpersonal skills. Your ability to build and manage relationships will be key to your success. The following skills and attributes will make a significant impact: + Define the test strategy, planning, implementing and quality assurance for large complex projects + Proven ability to drive test design, preparation, and execution across extensive business and system requirements within tight timelines. + Proficiency in project and portfolio management tools. + Strong understanding of iterative and hybrid delivery methodologies. + Ability to manage project or program resource management effectively. + Excellent communication skills with a focus on client trust and value. **To qualify for the role, you must have** + A bachelor's degree (4-year degree). + Typically, no less than 4 - 6 years of proven experience in a testing lead role, specifically with large SAP implementations. + Experience in developing test strategies, scenarios, and cases. + Strong understanding of various testing methodologies and best practices. + Demonstrate expertise in technical skills application functional design. + Familiarity with the System Development Lifecycle. + Knowledge of the Technology Landscape. + Experience in leading teams. + A flexibility and willingness to travel to meet client needs; travel is estimated at 40-60%. **Ideally, you'll also have** + Familiarity with testing tools and automation frameworks. + Experience in leading complex technical initiatives. + A track record of continuous process improvement. + Strong analytical skills with a focus on innovative solutions. **What we look for** We seek individuals who are proactive, innovative, and committed to excellence. Top performers in our team demonstrate strong leadership qualities, a collaborative spirit, and a passion for driving technology transformation. They thrive in a dynamic environment and are dedicated to delivering exceptional results for our clients. \#FY26SAP **What we offer you** At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . + We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. + Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. + Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. **Are you ready to shape your future with confidence? Apply today.** EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. **EY | Building a better working world** EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Our goal is to offer clients a distinct business perspective on leveraging SAP technology to enhance their operations. This approach is grounded in EY's SAP service line capabilities-Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch, and SuccessFactors-aimed at improving performance and boosting productivity. **The opportunity** As Testing Manager, your focus will be planning and executing various test cycles for large SAP implementations. You will work with the project team and third parties to confirm the business requirements that must be tested and the approach to meet testing requirements. You will be responsible for working directly with the functional work streams to build test scenarios and cases that cover all business requirements and satisfy the defined test strategy. Testing cycles can include functional unit testing, system integration testing, user acceptance testing, and regression testing. In this role, you will build and manage the delivery of technology transformation projects and programs that align with our organizational strategy. You will provide assurance to leadership by managing timelines, costs, and quality, while leading both technical and non-technical project teams in the development and implementation of innovative technology solutions. **Your key responsibilities** As a Manager in this dynamic role, you will be at the forefront of technology transformation, ensuring that projects are delivered effectively and efficiently. You will face challenges that require innovative problem-solving skills and will have the opportunity to learn and grow in a fast-paced environment. Your responsibilities will include: + Leading workstream delivery and tracking deliverable completion and project status. + Actively participating in client working sessions and leading workstreams from planning through execution to closure. + Managing engagement economics and implementing resource plans and budgets. + Travel required regularly as needed by external client. **Skills and attributes for success** To thrive in this role, you will need a blend of technical and interpersonal skills. Your ability to build and manage relationships will be key to your success. The following skills and attributes will make a significant impact: + Define the test strategy, planning, implementing and quality assurance for large complex projects + Proven ability to drive test design, preparation, and execution across extensive business and system requirements within tight timelines. + Proficiency in project and portfolio management tools. + Strong understanding of iterative and hybrid delivery methodologies. + Ability to manage project or program resource management effectively. + Excellent communication skills with a focus on client trust and value. **To qualify for the role, you must have** + A bachelor's degree (4-year degree). + Typically, no less than 4 - 6 years of proven experience in a testing lead role, specifically with large SAP implementations. + Experience in developing test strategies, scenarios, and cases. + Strong understanding of various testing methodologies and best practices. + Demonstrate expertise in technical skills application functional design. + Familiarity with the System Development Lifecycle. + Knowledge of the Technology Landscape. + Experience in leading teams. + A flexibility and willingness to travel to meet client needs; travel is estimated at 40-60%. **Ideally, you'll also have** + Familiarity with testing tools and automation frameworks. + Experience in leading complex technical initiatives. + A track record of continuous process improvement. + Strong analytical skills with a focus on innovative solutions. **What we look for** We seek individuals who are proactive, innovative, and committed to excellence. Top performers in our team demonstrate strong leadership qualities, a collaborative spirit, and a passion for driving technology transformation. They thrive in a dynamic environment and are dedicated to delivering exceptional results for our clients. \#FY26SAP **What we offer you** At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . + We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. + Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. + Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. **Are you ready to shape your future with confidence? Apply today.** EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. **EY | Building a better working world** EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Our goal is to offer clients a distinct business perspective on leveraging SAP technology to enhance their operations. This approach is grounded in EY's SAP service line capabilities-Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch, and SuccessFactors-aimed at improving performance and boosting productivity. **The opportunity** As Testing Manager, your focus will be planning and executing various test cycles for large SAP implementations. You will work with the project team and third parties to confirm the business requirements that must be tested and the approach to meet testing requirements. You will be responsible for working directly with the functional work streams to build test scenarios and cases that cover all business requirements and satisfy the defined test strategy. Testing cycles can include functional unit testing, system integration testing, user acceptance testing, and regression testing. In this role, you will build and manage the delivery of technology transformation projects and programs that align with our organizational strategy. You will provide assurance to leadership by managing timelines, costs, and quality, while leading both technical and non-technical project teams in the development and implementation of innovative technology solutions. **Your key responsibilities** As a Manager in this dynamic role, you will be at the forefront of technology transformation, ensuring that projects are delivered effectively and efficiently. You will face challenges that require innovative problem-solving skills and will have the opportunity to learn and grow in a fast-paced environment. Your responsibilities will include: + Leading workstream delivery and tracking deliverable completion and project status. + Actively participating in client working sessions and leading workstreams from planning through execution to closure. + Managing engagement economics and implementing resource plans and budgets. + Travel required regularly as needed by external client. **Skills and attributes for success** To thrive in this role, you will need a blend of technical and interpersonal skills. Your ability to build and manage relationships will be key to your success. The following skills and attributes will make a significant impact: + Define the test strategy, planning, implementing and quality assurance for large complex projects + Proven ability to drive test design, preparation, and execution across extensive business and system requirements within tight timelines. + Proficiency in project and portfolio management tools. + Strong understanding of iterative and hybrid delivery methodologies. + Ability to manage project or program resource management effectively. + Excellent communication skills with a focus on client trust and value. **To qualify for the role, you must have** + A bachelor's degree (4-year degree). + Typically, no less than 4 - 6 years of proven experience in a testing lead role, specifically with large SAP implementations. + Experience in developing test strategies, scenarios, and cases. + Strong understanding of various testing methodologies and best practices. + Demonstrate expertise in technical skills application functional design. + Familiarity with the System Development Lifecycle. + Knowledge of the Technology Landscape. + Experience in leading teams. + A flexibility and willingness to travel to meet client needs; travel is estimated at 40-60%. **Ideally, you'll also have** + Familiarity with testing tools and automation frameworks. + Experience in leading complex technical initiatives. + A track record of continuous process improvement. + Strong analytical skills with a focus on innovative solutions. **What we look for** We seek individuals who are proactive, innovative, and committed to excellence. Top performers in our team demonstrate strong leadership qualities, a collaborative spirit, and a passion for driving technology transformation. They thrive in a dynamic environment and are dedicated to delivering exceptional results for our clients. \#FY26SAP **What we offer you** At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . + We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. + Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. + Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. **Are you ready to shape your future with confidence? Apply today.** EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. **EY | Building a better working world** EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Our goal is to offer clients a distinct business perspective on leveraging SAP technology to enhance their operations. This approach is grounded in EY's SAP service line capabilities-Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch, and SuccessFactors-aimed at improving performance and boosting productivity. **The opportunity** As Testing Manager, your focus will be planning and executing various test cycles for large SAP implementations. You will work with the project team and third parties to confirm the business requirements that must be tested and the approach to meet testing requirements. You will be responsible for working directly with the functional work streams to build test scenarios and cases that cover all business requirements and satisfy the defined test strategy. Testing cycles can include functional unit testing, system integration testing, user acceptance testing, and regression testing. In this role, you will build and manage the delivery of technology transformation projects and programs that align with our organizational strategy. You will provide assurance to leadership by managing timelines, costs, and quality, while leading both technical and non-technical project teams in the development and implementation of innovative technology solutions. **Your key responsibilities** As a Manager in this dynamic role, you will be at the forefront of technology transformation, ensuring that projects are delivered effectively and efficiently. You will face challenges that require innovative problem-solving skills and will have the opportunity to learn and grow in a fast-paced environment. Your responsibilities will include: + Leading workstream delivery and tracking deliverable completion and project status. + Actively participating in client working sessions and leading workstreams from planning through execution to closure. + Managing engagement economics and implementing resource plans and budgets. + Travel required regularly as needed by external client. **Skills and attributes for success** To thrive in this role, you will need a blend of technical and interpersonal skills. Your ability to build and manage relationships will be key to your success. The following skills and attributes will make a significant impact: + Define the test strategy, planning, implementing and quality assurance for large complex projects + Proven ability to drive test design, preparation, and execution across extensive business and system requirements within tight timelines. + Proficiency in project and portfolio management tools. + Strong understanding of iterative and hybrid delivery methodologies. + Ability to manage project or program resource management effectively. + Excellent communication skills with a focus on client trust and value. **To qualify for the role, you must have** + A bachelor's degree (4-year degree). + Typically, no less than 4 - 6 years of proven experience in a testing lead role, specifically with large SAP implementations. + Experience in developing test strategies, scenarios, and cases. + Strong understanding of various testing methodologies and best practices. + Demonstrate expertise in technical skills application functional design. + Familiarity with the System Development Lifecycle. + Knowledge of the Technology Landscape. + Experience in leading teams. + A flexibility and willingness to travel to meet client needs; travel is estimated at 40-60%. **Ideally, you'll also have** + Familiarity with testing tools and automation frameworks. + Experience in leading complex technical initiatives. + A track record of continuous process improvement. + Strong analytical skills with a focus on innovative solutions. **What we look for** We seek individuals who are proactive, innovative, and committed to excellence. Top performers in our team demonstrate strong leadership qualities, a collaborative spirit, and a passion for driving technology transformation. They thrive in a dynamic environment and are dedicated to delivering exceptional results for our clients. \#FY26SAP **What we offer you** At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . + We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. + Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. + Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. **Are you ready to shape your future with confidence? Apply today.** EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. **EY | Building a better working world** EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Our goal is to offer clients a distinct business perspective on leveraging SAP technology to enhance their operations. This approach is grounded in EY's SAP service line capabilities-Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch, and SuccessFactors-aimed at improving performance and boosting productivity. **The opportunity** As Testing Manager, your focus will be planning and executing various test cycles for large SAP implementations. You will work with the project team and third parties to confirm the business requirements that must be tested and the approach to meet testing requirements. You will be responsible for working directly with the functional work streams to build test scenarios and cases that cover all business requirements and satisfy the defined test strategy. Testing cycles can include functional unit testing, system integration testing, user acceptance testing, and regression testing. In this role, you will build and manage the delivery of technology transformation projects and programs that align with our organizational strategy. You will provide assurance to leadership by managing timelines, costs, and quality, while leading both technical and non-technical project teams in the development and implementation of innovative technology solutions. **Your key responsibilities** As a Manager in this dynamic role, you will be at the forefront of technology transformation, ensuring that projects are delivered effectively and efficiently. You will face challenges that require innovative problem-solving skills and will have the opportunity to learn and grow in a fast-paced environment. Your responsibilities will include: + Leading workstream delivery and tracking deliverable completion and project status. + Actively participating in client working sessions and leading workstreams from planning through execution to closure. + Managing engagement economics and implementing resource plans and budgets. + Travel required regularly as needed by external client. **Skills and attributes for success** To thrive in this role, you will need a blend of technical and interpersonal skills. Your ability to build and manage relationships will be key to your success. The following skills and attributes will make a significant impact: + Define the test strategy, planning, implementing and quality assurance for large complex projects + Proven ability to drive test design, preparation, and execution across extensive business and system requirements within tight timelines. + Proficiency in project and portfolio management tools. + Strong understanding of iterative and hybrid delivery methodologies. + Ability to manage project or program resource management effectively. + Excellent communication skills with a focus on client trust and value. **To qualify for the role, you must have** + A bachelor's degree (4-year degree). + Typically, no less than 4 - 6 years of proven experience in a testing lead role, specifically with large SAP implementations. + Experience in developing test strategies, scenarios, and cases. + Strong understanding of various testing methodologies and best practices. + Demonstrate expertise in technical skills application functional design. + Familiarity with the System Development Lifecycle. + Knowledge of the Technology Landscape. + Experience in leading teams. + A flexibility and willingness to travel to meet client needs; travel is estimated at 40-60%. **Ideally, you'll also have** + Familiarity with testing tools and automation frameworks. + Experience in leading complex technical initiatives. + A track record of continuous process improvement. + Strong analytical skills with a focus on innovative solutions. **What we look for** We seek individuals who are proactive, innovative, and committed to excellence. Top performers in our team demonstrate strong leadership qualities, a collaborative spirit, and a passion for driving technology transformation. They thrive in a dynamic environment and are dedicated to delivering exceptional results for our clients. \#FY26SAP **What we offer you** At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . + We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. + Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. + Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. **Are you ready to shape your future with confidence? Apply today.** EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. **EY | Building a better working world** EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Our goal is to offer clients a distinct business perspective on leveraging SAP technology to enhance their operations. This approach is grounded in EY's SAP service line capabilities-Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch, and SuccessFactors-aimed at improving performance and boosting productivity. **The opportunity** As Testing Manager, your focus will be planning and executing various test cycles for large SAP implementations. You will work with the project team and third parties to confirm the business requirements that must be tested and the approach to meet testing requirements. You will be responsible for working directly with the functional work streams to build test scenarios and cases that cover all business requirements and satisfy the defined test strategy. Testing cycles can include functional unit testing, system integration testing, user acceptance testing, and regression testing. In this role, you will build and manage the delivery of technology transformation projects and programs that align with our organizational strategy. You will provide assurance to leadership by managing timelines, costs, and quality, while leading both technical and non-technical project teams in the development and implementation of innovative technology solutions. **Your key responsibilities** As a Manager in this dynamic role, you will be at the forefront of technology transformation, ensuring that projects are delivered effectively and efficiently. You will face challenges that require innovative problem-solving skills and will have the opportunity to learn and grow in a fast-paced environment. Your responsibilities will include: + Leading workstream delivery and tracking deliverable completion and project status. + Actively participating in client working sessions and leading workstreams from planning through execution to closure. + Managing engagement economics and implementing resource plans and budgets. + Travel required regularly as needed by external client. **Skills and attributes for success** To thrive in this role, you will need a blend of technical and interpersonal skills. Your ability to build and manage relationships will be key to your success. The following skills and attributes will make a significant impact: + Define the test strategy, planning, implementing and quality assurance for large complex projects + Proven ability to drive test design, preparation, and execution across extensive business and system requirements within tight timelines. + Proficiency in project and portfolio management tools. + Strong understanding of iterative and hybrid delivery methodologies. + Ability to manage project or program resource management effectively. + Excellent communication skills with a focus on client trust and value. **To qualify for the role, you must have** + A bachelor's degree (4-year degree). + Typically, no less than 4 - 6 years of proven experience in a testing lead role, specifically with large SAP implementations. + Experience in developing test strategies, scenarios, and cases. + Strong understanding of various testing methodologies and best practices. + Demonstrate expertise in technical skills application functional design. + Familiarity with the System Development Lifecycle. + Knowledge of the Technology Landscape. + Experience in leading teams. + A flexibility and willingness to travel to meet client needs; travel is estimated at 40-60%. **Ideally, you'll also have** + Familiarity with testing tools and automation frameworks. + Experience in leading complex technical initiatives. + A track record of continuous process improvement. + Strong analytical skills with a focus on innovative solutions. **What we look for** We seek individuals who are proactive, innovative, and committed to excellence. Top performers in our team demonstrate strong leadership qualities, a collaborative spirit, and a passion for driving technology transformation. They thrive in a dynamic environment and are dedicated to delivering exceptional results for our clients. \#FY26SAP **What we offer you** At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . + We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. + Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. + Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. **Are you ready to shape your future with confidence? Apply today.** EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. **EY | Building a better working world** EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .

We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions. The work: + Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions + Develops strong working relationships with the senior management team and identifies follow-on project opportunities + Manages and contributes to development of the platform migration and global roll out strategy and execution + Works with software and technology partners to design & deliver Service-focused solutions + Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning + Manages day to day on-shore and off-shore project teams during the project lifecycle + Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories + Manages experience-led teams in developing strategic vision and creative UI/UX design + Interacts with client stakeholders for business justification, funding, scope, and timeline + Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Job Requirements: + Travel: As required for client support. + Location: Primary residency within 90 minutes of an approved Accenture office Basic Qualifications: + 6+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions. + 4+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change. + 4+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management + 4+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc. + 4+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc. Good to have (preferred skills): + Experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms. + Experience implementing comprehensive end-to-end service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio + Experience in algorithmic decisioning or interactive management + Strong understanding of PCI/PII security and data privacy requirements + Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams + Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) + Experience working with clients in industry verticals such as Communications, Media, Technology etc. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions. The work: + Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions + Develops strong working relationships with the senior management team and identifies follow-on project opportunities + Manages and contributes to development of the platform migration and global roll out strategy and execution + Works with software and technology partners to design & deliver Service-focused solutions + Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning + Manages day to day on-shore and off-shore project teams during the project lifecycle + Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories + Manages experience-led teams in developing strategic vision and creative UI/UX design + Interacts with client stakeholders for business justification, funding, scope, and timeline + Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Job Requirements: + Travel: As required for client support. + Location: Primary residency within 90 minutes of an approved Accenture office Here's what you need: + 6+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions. + 4+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change. + 4+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management + 4+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc. + 4+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc. Bonus Points if you have: + Experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms. + Experience implementing comprehensive end-to-end service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio + Experience in algorithmic decisioning or interactive management + Strong understanding of PCI/PII security and data privacy requirements + Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams + Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) + Experience working with clients in various industry verticals such as Healthcare, Insurance, SLED - State/Local/Education, Public Sector, Non-profit etc. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at accenture.com. Consulting professionals at Accenture belong to one of three workgroups: Management Consulting, Systems Integration Consulting or Technology Consulting. These workgroups enable us to deliver the increasingly specialized skills that clients demand while providing our people with varied career opportunities. Our management consultants have the opportunity to work and collaborate with colleagues from across the full spectrum of consulting activity: identifying and creatively solving complex problems, designing and re-engineering critical processes, and fundamentally transforming the way a company operates. Our management consultants are more than just theorists - they turn theory into action. Acting as trusted advisors to our clients, they work directly with FORTUNE© Global 500 companies across many different industry sectors. They concentrate on getting a holistic view of a client's business and industry environment and use their expertise and critical thinking skills to design and deliver realistic, achievable business strategies and solutions that address key client priorities. Much of the work we do is at the cutting edge of innovation and thinking. We involve our consultants in publishing and sharing this knowledge as thought leadership to benefit clients, industry and fellow colleagues. You are: As a Health Provider Revenue Cycle Senior Manager, you will lead enterprise-scale revenue cycle transformations for complex organizations (AMC's, IDN's, large medical groups) and be at the core of shaping and delivering business transformation projects to respond to our clients' business challenges. You will own outcomes from strategy, value creation opportunities and through implementation, spanning operating model redesign, technology enablement and where appropriate, transitions to managed services/extended business office, You are likely to serve as a trusted advisor to senior executives and developing our people and practice. The work: Shape and Deliver Business Transformation Projects + Lead Revenue Cycle solutions across complex, large-scale health care providers; this includes understanding of the Revenue Cycle process across Patient Access, Midcycle/Revenue Integrity (CDM/Charge Capture, CDI) and Back-end (billing, collections, denials) to improve net revenue and accelerate cash. + Identify and prioritize client value creation opportunities based on research and analysis activities and an understanding of client visions, performance gaps, and needs. + Shape and lead the business solution implementation: define and supervise business architecture, process design and development activities, developing capabilities and performance measurements/KPIs. + Lead process and operational improvement transformation including workflows, policies and procedures, and key performance metrics. + Develop implementation plans and leading teams to execute project deliverables to schedule, budget and performance goals. Manage project financials. Assess and manage risk throughout the project lifecycle and make adjustments as needed. Ensure planned business outcomes are achieved. + Embed automation and advanced analytics such as intelligent work queues, denials prediction, coding assistance, and have understanding of Tableau/PowerBI/Python, in order to deliver measurable, sustainable improvement. + Help clients start the process of modernizing their revenue cycle and finance functions + Stand up or transition to managed services/EBOS (SLA/OLA design, playbooks, staffing and performance governance) when aligned with client strategy. + Support technology enablement with provider IT and vendors, such as Epic, Cerner and clearinghouses. + Direct business pilots and client deployment activities. + Design the project's overall communication strategy and approach to the desired change journey. + Manage engagement risk, project economics, deliverable content, and ensure client buy-in Client Relationship Development and Management + Manage key client stakeholder relationships and communications at all stages of the project. Facilitate complex meetings, presentations and workshops to build client commitment for the change. + Shape pursuits, craft Statements of Work and proposals, cultivate follow-on opportunities at clients and develop compelling business case/proposals for new business opportunities. + Own engagement economics (forecast, margin, change orders, billing cadence) and proactively manage delivery risk and quality. + Be a trusted advisor to senior leadership. Practice Building + Participate in practice-building activities (e.g., conference participation, thought leadership development, market offering development, recruiting). + Share your experiences in specific practice specialty areas to drive firm-recognized expertise development. + Provide coaching and mentoring to managers, consultants, and analyst team and practice members. + Encourage innovation from team members; support their ideas and career goals; provide coaching and mentoring to practitioners. + Stay on top of current regulations, trends, and technologies influencing revenue cycle across broad client types (e.g., hospitals, health systems, medical groups, pharmacies, durable medical equipment suppliers). + Travel as needed, up to 80% Qualifications Here's what you need: + Minimum of 8 years of finance and management consulting experience + Minimum of 8 years of healthcare provider Revenue Cycle environment experience + Minimum of 4 years of experience transforming revenue cycle processes to maximize realizable revenue, minimize denials and accelerate cash flow + Bachelor's Degree Bonus points if: + You're a pro when it comes to engagement - plus business, practice, and people development + Strong financial acumen, ability to develop budgets, forecast revenue, develop early warning signs and adapt the organization to achieve financial targets + Experience with Artificial Intelligence, Robotics Process Automation, Data Visualization and Analytics in Revenue Cycle + Solid financial analysis and diagnosis skills + Very strong analytical and problem-solving skills + Experience standing up or governing managed services/EBOS. + Adept at using experience and knowledge of industry, geographic and technology trends to assess and shape business solutions + Effective leadership and management skills with a proven ability to mobilize and energize project teams to deliver results. + Strong executive level relationship building skills. + Ability to create and deliver high-impact communications to senior audiences (written and oral) and facilitate complex discussions. + MBA/MHA or similar advanced degree. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $293,800 Cleveland $87,400 to $235,000 Colorado $94,400 to $253,800 District of Columbia $100,500 to $270,300 Illinois $87,400 to $253,800 Maryland $94,400 to $253,800 Massachusetts $94,400 to $270,300 Minnesota $94,400 to $253,800 New York/New Jersey $87,400 to $293,800 Washington $100,500 to $270,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions. The work: + Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions + Develops strong working relationships with the senior management team and identifies follow-on project opportunities + Manages and contributes to development of the platform migration and global roll out strategy and execution + Works with software and technology partners to design & deliver Service-focused solutions + Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning + Manages day to day on-shore and off-shore project teams during the project lifecycle + Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories + Manages experience-led teams in developing strategic vision and creative UI/UX design + Interacts with client stakeholders for business justification, funding, scope, and timeline + Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Job Requirements: + Travel: As required for client support. + Location: Primary residency within 90 minutes of an approved Accenture office Basic Qualifications: + 6+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions. + 4+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change. + 4+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management + 4+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc. + 4+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc. Good to have (preferred skills): + Experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms. + Experience implementing comprehensive end-to-end service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio + Experience in algorithmic decisioning or interactive management + Strong understanding of PCI/PII security and data privacy requirements + Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams + Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) + Experience working with clients in industry verticals such as Communications, Media, Technology etc. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions. The work: + Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions + Develops strong working relationships with the senior management team and identifies follow-on project opportunities + Manages and contributes to development of the platform migration and global roll out strategy and execution + Works with software and technology partners to design & deliver Service-focused solutions + Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning + Manages day to day on-shore and off-shore project teams during the project lifecycle + Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories + Manages experience-led teams in developing strategic vision and creative UI/UX design + Interacts with client stakeholders for business justification, funding, scope, and timeline + Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Job Requirements: + Travel: As required for client support. + Location: Primary residency within 90 minutes of an approved Accenture office Here's what you need: + 6+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions. + 4+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change. + 4+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management + 4+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc. + 4+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc. Bonus Points if you have: + Experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms. + Experience implementing comprehensive end-to-end service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio + Experience in algorithmic decisioning or interactive management + Strong understanding of PCI/PII security and data privacy requirements + Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams + Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) + Experience working with clients in various industry verticals such as Healthcare, Insurance, SLED - State/Local/Education, Public Sector, Non-profit etc. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions. The work: + Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions + Develops strong working relationships with the senior management team and identifies follow-on project opportunities + Manages and contributes to development of the platform migration and global roll out strategy and execution + Works with software and technology partners to design & deliver Service-focused solutions + Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning + Manages day to day on-shore and off-shore project teams during the project lifecycle + Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories + Manages experience-led teams in developing strategic vision and creative UI/UX design + Interacts with client stakeholders for business justification, funding, scope, and timeline + Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Job Requirements: + Travel: As required for client support. + Location: Primary residency within 90 minutes of an approved Accenture office Here's what you need: + 6+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions. + 4+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change. + 4+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management + 4+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc. + 4+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc. Bonus Points if you have: + Experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms. + Experience implementing comprehensive end-to-end service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio + Experience in algorithmic decisioning or interactive management + Strong understanding of PCI/PII security and data privacy requirements + Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams + Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) + Experience working with clients in various industry verticals such as Healthcare, Insurance, SLED - State/Local/Education, Public Sector, Non-profit etc. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions. The work: + Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions + Develops strong working relationships with the senior management team and identifies follow-on project opportunities + Manages and contributes to development of the platform migration and global roll out strategy and execution + Works with software and technology partners to design & deliver Service-focused solutions + Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning + Manages day to day on-shore and off-shore project teams during the project lifecycle + Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories + Manages experience-led teams in developing strategic vision and creative UI/UX design + Interacts with client stakeholders for business justification, funding, scope, and timeline + Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Job Requirements: + Travel: As required for client support. + Location: Primary residency within 90 minutes of an approved Accenture office Basic Qualifications: + 6+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions. + 4+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change. + 4+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management + 4+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc. + 4+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc. Good to have (preferred skills): + Experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms. + Experience implementing comprehensive end-to-end service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio + Experience in algorithmic decisioning or interactive management + Strong understanding of PCI/PII security and data privacy requirements + Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams + Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) + Experience working with clients in industry verticals such as Communications, Media, Technology etc. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at accenture.com. Consulting professionals at Accenture belong to one of three workgroups: Management Consulting, Systems Integration Consulting or Technology Consulting. These workgroups enable us to deliver the increasingly specialized skills that clients demand while providing our people with varied career opportunities. Our management consultants have the opportunity to work and collaborate with colleagues from across the full spectrum of consulting activity: identifying and creatively solving complex problems, designing and re-engineering critical processes, and fundamentally transforming the way a company operates. Our management consultants are more than just theorists - they turn theory into action. Acting as trusted advisors to our clients, they work directly with FORTUNE© Global 500 companies across many different industry sectors. They concentrate on getting a holistic view of a client's business and industry environment and use their expertise and critical thinking skills to design and deliver realistic, achievable business strategies and solutions that address key client priorities. Much of the work we do is at the cutting edge of innovation and thinking. We involve our consultants in publishing and sharing this knowledge as thought leadership to benefit clients, industry and fellow colleagues. You are: As a Health Provider Revenue Cycle Senior Manager, you will lead enterprise-scale revenue cycle transformations for complex organizations (AMC's, IDN's, large medical groups) and be at the core of shaping and delivering business transformation projects to respond to our clients' business challenges. You will own outcomes from strategy, value creation opportunities and through implementation, spanning operating model redesign, technology enablement and where appropriate, transitions to managed services/extended business office, You are likely to serve as a trusted advisor to senior executives and developing our people and practice. The work: Shape and Deliver Business Transformation Projects + Lead Revenue Cycle solutions across complex, large-scale health care providers; this includes understanding of the Revenue Cycle process across Patient Access, Midcycle/Revenue Integrity (CDM/Charge Capture, CDI) and Back-end (billing, collections, denials) to improve net revenue and accelerate cash. + Identify and prioritize client value creation opportunities based on research and analysis activities and an understanding of client visions, performance gaps, and needs. + Shape and lead the business solution implementation: define and supervise business architecture, process design and development activities, developing capabilities and performance measurements/KPIs. + Lead process and operational improvement transformation including workflows, policies and procedures, and key performance metrics. + Develop implementation plans and leading teams to execute project deliverables to schedule, budget and performance goals. Manage project financials. Assess and manage risk throughout the project lifecycle and make adjustments as needed. Ensure planned business outcomes are achieved. + Embed automation and advanced analytics such as intelligent work queues, denials prediction, coding assistance, and have understanding of Tableau/PowerBI/Python, in order to deliver measurable, sustainable improvement. + Help clients start the process of modernizing their revenue cycle and finance functions + Stand up or transition to managed services/EBOS (SLA/OLA design, playbooks, staffing and performance governance) when aligned with client strategy. + Support technology enablement with provider IT and vendors, such as Epic, Cerner and clearinghouses. + Direct business pilots and client deployment activities. + Design the project's overall communication strategy and approach to the desired change journey. + Manage engagement risk, project economics, deliverable content, and ensure client buy-in Client Relationship Development and Management + Manage key client stakeholder relationships and communications at all stages of the project. Facilitate complex meetings, presentations and workshops to build client commitment for the change. + Shape pursuits, craft Statements of Work and proposals, cultivate follow-on opportunities at clients and develop compelling business case/proposals for new business opportunities. + Own engagement economics (forecast, margin, change orders, billing cadence) and proactively manage delivery risk and quality. + Be a trusted advisor to senior leadership. Practice Building + Participate in practice-building activities (e.g., conference participation, thought leadership development, market offering development, recruiting). + Share your experiences in specific practice specialty areas to drive firm-recognized expertise development. + Provide coaching and mentoring to managers, consultants, and analyst team and practice members. + Encourage innovation from team members; support their ideas and career goals; provide coaching and mentoring to practitioners. + Stay on top of current regulations, trends, and technologies influencing revenue cycle across broad client types (e.g., hospitals, health systems, medical groups, pharmacies, durable medical equipment suppliers). + Travel as needed, up to 80% Qualifications Here's what you need: + Minimum of 8 years of finance and management consulting experience + Minimum of 8 years of healthcare provider Revenue Cycle environment experience + Minimum of 4 years of experience transforming revenue cycle processes to maximize realizable revenue, minimize denials and accelerate cash flow + Bachelor's Degree Bonus points if: + You're a pro when it comes to engagement - plus business, practice, and people development + Strong financial acumen, ability to develop budgets, forecast revenue, develop early warning signs and adapt the organization to achieve financial targets + Experience with Artificial Intelligence, Robotics Process Automation, Data Visualization and Analytics in Revenue Cycle + Solid financial analysis and diagnosis skills + Very strong analytical and problem-solving skills + Experience standing up or governing managed services/EBOS. + Adept at using experience and knowledge of industry, geographic and technology trends to assess and shape business solutions + Effective leadership and management skills with a proven ability to mobilize and energize project teams to deliver results. + Strong executive level relationship building skills. + Ability to create and deliver high-impact communications to senior audiences (written and oral) and facilitate complex discussions. + MBA/MHA or similar advanced degree. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $293,800 Cleveland $87,400 to $235,000 Colorado $94,400 to $253,800 District of Columbia $100,500 to $270,300 Illinois $87,400 to $253,800 Maryland $94,400 to $253,800 Massachusetts $94,400 to $270,300 Minnesota $94,400 to $253,800 New York/New Jersey $87,400 to $293,800 Washington $100,500 to $270,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

**Specialty/Competency:** Oracle **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 40% At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As an Oracle consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Oracle applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Oracle applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: + Craft and convey clear, impactful and engaging messages that tell a holistic story. + Apply systems thinking to identify underlying problems and/or opportunities. + Validate outcomes with clients, share alternative perspectives, and act on client feedback. + Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. + Deepen and evolve your expertise with a focus on staying relevant. + Initiate open and honest coaching conversations at all levels. + Make difficult decisions and take action to resolve issues hindering team effectiveness. + Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Oracle Consulting team you are going to lead the creation and implementation of impactful Oracle consulting initiatives. As a Senior Manager you are going to set the strategic direction, lead business development efforts, and oversee multiple projects while maintaining impactful executive-level client relations. This role is crucial in driving business growth, shaping client engagements, and mentoring the future generation of leaders. Responsibilities -Demonstrates intimate Oracle consulting knowledge, including a proven record of success with assisting clients in the implementation and support of Oracle-packaged solutions and improvement of Oracle-related business processes; - Develop and implement impactful Oracle consulting initiatives; - Managing engagements, including preparing concise, accurate documents maintaining project economics while maintaining flexibility for unanticipated issues; - Supervising teams 70+ to create an atmosphere of trust and seeking diverse; views to encourage improvement and innovation; - Lead business development efforts to drive growth; - Oversee multiple impactful projects and confirm successful outcomes; - Build and maintain resilient executive-level client relationships; - Mentor and develop future leaders within the organization; - Uphold standards of quality, integrity, and inclusion; - Collaborate with cross-functional teams to enhance client engagements; - Promote a culture of continuous improvement and innovation; What You Must Have - Bachelor's Degree - 10 years of experience What Sets You Apart - In-depth knowledge of Oracle applications - Experience in leading complex Oracle engagements - Ability to develop market-differentiated Oracle solutions - Proficiency in Oracle consulting and business processes - Knowledge of issues in various industry sectors - Leading technical development efforts - Designing and supporting Oracle business processes - Identifying and addressing client needs - Leading teams to generate a vision and motivate members Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************

Industry/Sector Not Applicable Specialism Oracle Management Level Senior Manager At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As an Oracle consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Oracle applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Oracle applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: * Craft and convey clear, impactful and engaging messages that tell a holistic story. * Apply systems thinking to identify underlying problems and/or opportunities. * Validate outcomes with clients, share alternative perspectives, and act on client feedback. * Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. * Deepen and evolve your expertise with a focus on staying relevant. * Initiate open and honest coaching conversations at all levels. * Make difficult decisions and take action to resolve issues hindering team effectiveness. * Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Oracle Consulting team you are going to lead the creation and implementation of impactful Oracle consulting initiatives. As a Senior Manager you are going to set the strategic direction, lead business development efforts, and oversee multiple projects while maintaining impactful executive-level client relations. This role is crucial in driving business growth, shaping client engagements, and mentoring the future generation of leaders. Responsibilities * Demonstrates intimate Oracle consulting knowledge, including a proven record of success with assisting clients in the implementation and support of Oracle-packaged solutions and improvement of Oracle-related business processes; * Develop and implement impactful Oracle consulting initiatives; * Managing engagements, including preparing concise, accurate documents maintaining project economics while maintaining flexibility for unanticipated issues; * Supervising teams 70+ to create an atmosphere of trust and seeking diverse; views to encourage improvement and innovation; * Lead business development efforts to drive growth; * Oversee multiple impactful projects and confirm successful outcomes; * Build and maintain resilient executive-level client relationships; * Mentor and develop future leaders within the organization; * Uphold standards of quality, integrity, and inclusion; * Collaborate with cross-functional teams to enhance client engagements; * Promote a culture of continuous improvement and innovation; What You Must Have * Bachelor's Degree * 10 years of experience What Sets You Apart * In-depth knowledge of Oracle applications * Experience in leading complex Oracle engagements * Ability to develop market-differentiated Oracle solutions * Proficiency in Oracle consulting and business processes * Knowledge of issues in various industry sectors * Leading technical development efforts * Designing and supporting Oracle business processes * Identifying and addressing client needs * Leading teams to generate a vision and motivate members Travel Requirements Up to 40% Job Posting End Date Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************

**Specialty/Competency:** Oracle **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 40% At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As an Oracle consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Oracle applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Oracle applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: + Analyse and identify the linkages and interactions between the component parts of an entire system. + Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. + Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. + Develop skills outside your comfort zone, and encourage others to do the same. + Effectively mentor others. + Use the review of work as an opportunity to deepen the expertise of team members. + Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. + Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Oracle - Application Evolution Services team you provide functional solutioning for the Guidewire Suite of applications on premises and SaaS. As a Manager you lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are responsible for managing ITIL Processes, tracking SLAs, and contracting, as well as leading proposal development efforts. Responsibilities - Provide functional solutioning for Guidewire Suite applications - Manage ITIL Processes and track SLAs - Lead proposal development efforts - Focus on strategic planning and mentoring junior staff - Oversee contracting processes - Deliver quality deliverables - Lead and manage client accounts and teams - Develop and implement solutions for complex problems What You Must Have - Bachelor's Degree - 5 years of experience What Sets You Apart - Managing ITIL Processes and tracking SLAs - Providing solution strategy and AES delivery - Full lifecycle ERP Projects / Delivery Management experience - Project Management experience in a consulting / IT Services environment - Experience in Implementation, Rollouts and major experience in Managed Services - Prior experience as Project Lead / Manager is must - Experience in leading Managed Services project - Client interaction with leadership level and manage multiple clients - Utilizing ITIL Incident and Problem management - Leading proposal development efforts - Focusing on AES and improving business processes - Developing solutions for P&C Industries - Identifying and addressing client needs - Leading global teams and mentoring junior resources - Acting as a key contributor and thought leader Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************

Industry/Sector Not Applicable Specialism Oracle Management Level Manager At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As an Oracle consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Oracle applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Oracle applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: * Analyse and identify the linkages and interactions between the component parts of an entire system. * Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. * Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. * Develop skills outside your comfort zone, and encourage others to do the same. * Effectively mentor others. * Use the review of work as an opportunity to deepen the expertise of team members. * Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. * Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Oracle - Application Evolution Services team you provide functional solutioning for the Guidewire Suite of applications on premises and SaaS. As a Manager you lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are responsible for managing ITIL Processes, tracking SLAs, and contracting, as well as leading proposal development efforts. Responsibilities * Provide functional solutioning for Guidewire Suite applications * Manage ITIL Processes and track SLAs * Lead proposal development efforts * Focus on strategic planning and mentoring junior staff * Oversee contracting processes * Deliver quality deliverables * Lead and manage client accounts and teams * Develop and implement solutions for complex problems What You Must Have * Bachelor's Degree * 5 years of experience What Sets You Apart * Managing ITIL Processes and tracking SLAs * Providing solution strategy and AES delivery * Full lifecycle ERP Projects / Delivery Management experience * Project Management experience in a consulting / IT Services environment * Experience in Implementation, Rollouts and major experience in Managed Services * Prior experience as Project Lead / Manager is must * Experience in leading Managed Services project * Client interaction with leadership level and manage multiple clients * Utilizing ITIL Incident and Problem management * Leading proposal development efforts * Focusing on AES and improving business processes * Developing solutions for P&C Industries * Identifying and addressing client needs * Leading global teams and mentoring junior resources * Acting as a key contributor and thought leader Travel Requirements Up to 40% Job Posting End Date Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************

Oracle is one of the leading ERP technologies that is revolutionizing how tax is managed and how tax departments around the globe operate. If you are someone who thrives in navigating the growing tax landscape through a technology lens and partnering with passionate professionals to help companies achieve their tax objectives; then we would like to get to know you. Apply now! What you'll do: As a professional in Deloitte's Tax Technology Consulting (TTC) team, you will be a part of a team that provides an integrated approach to technology implementations that help tax departments maximize the strategic value to the organization. You will deliver services for companies that are implementing tax solutions related to enterprise resource planning (ERP) systems and tax applications. As an Oracle Manager, you will contribute to the growth and success of Deloitte Tax LLP in a variety of ways, including: + Client Management: Manage the day-to-day interactions with executive clients and sponsors. + Delivery: Manage and deliver components of Oracle EBS Financials and/or Oracle Cloud ERP or indirect tax engine client engagements and teams. + Solutions: Identify, design and implement technology and innovative solutions to address tax needs. + Cross Functional Teaming: Understand and articulate the broader TTC practice and Deloitte overall. Maintain relationships and serve clients holistically. + People Development: Perform role of counselor and coach; participate in the staffing process and retention activities. + Business Development: Develop and maintain contacts, organize and lead pursuit teams; contribute to business development. The Team At Deloitte Tax LLP, our Tax Technology Consulting (TTC) practice helps tax departments pursue a streamlined, transparent, and efficient tax function that enhances the core responsibilities of compliance, reporting and planning, while also positioning tax as a strategic business advisor for the digital era. We specialize in tax and can effectively address a corporate tax function's unique needs, requirements and obligations. As technology specialists, we help clients make appropriate technology choices for both direct and indirect taxes across all business cycles that have a tax impact tax. Our team, the largest of its type, offers the necessary combination of skills, methodology and practical experience to help clients with a successful ERP implementation. Deloitte TTC professionals are aligned across our global network of member firms to support our clients' objectives and address their challenges. Our team's multi-disciplinary approach combines tax technical and technology skillsets, enabling greater impact and efficiency within our client's organization. TTC's business services help clients with operating model evaluation, roadmap development for a desired future state, data management solutions, automation opportunities, tax portal, cloud for enterprise systems, agile resourcing models, risk, provision and compliance. Learn more about Deloitte Tax Technology Consulting . Qualifications Required: + Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2-3 days per week + Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve + Limited immigration sponsorship may be available + 5+ years' experience in implementation of Oracle EBS Financials and/or Oracle Cloud ERP including but not limited to tax requirements for direct tax and/or indirect tax. + Direct tax experience such as corporate income tax, tax provision, operational transfer pricing and state income taxation. This includes experience with Oracle TRCS and other EPM Suite applications. Preferred indirect tax (transaction tax) experience with using native Oracle product functionality, ONESOURCE Indirect Determination, Vertex, Avalara, Sovos (Taxware) + Bachelor's degree + One of the following active accreditations obtained: + Licensed CPA in state of practice/primary office if eligible to sit for the CPA + If not CPA eligible: + Licensed Attorney (or foreign equivalent) + Enrolled Agent + Project Management (PMP) + Other Technical Certifications: + Microsoft Certified Solutions Developer (MCSD) + CBAP - Certified Business Analysis Professional + Certified SAFe Lean Portfolio Manager; + Certified SAFe Architect; + Certified SAFe Agile Software Engineer; + Certified SAFe Product Owner / Product Manager; + Certified SAFe Agilist; + Certified SAFe Advanced Scrum Master; + Certified SAFe Scrum Master; + Certified SAFe DevOps Practitioner; + Certified SAFe Practitoner + Microsoft Certified Solutions Expert (MCSE) + Professional Scrum Product Owner(PSCPO) - SCRUM. + Org and Project Management Professional (PMP); + CBAP - Certified Business Analysis Professional + Program Management Professional (PgMP) + Certified Scrum Product Owner (CSPO) + Professional Scrum Developer (PSD) + Certified Scrum Developer (CSD) + QAI Global Institute Certification + Open Group Certified Architect (Open CA); + Open Group Certified IT Specialist (Open CITS); + IASA's Certified IT Architect (CITA) (Level F or A); + AWS Certified Solutions Architect + Microsoft Azure + Microsoft MCSD Certification + MCSD: Web Applications + MCSD: SharePoint + MCSD: Application Lifecycle Management Solutions Developer + Certified Secure Software Lifecycle Professional (CSSLP) -(ISC)2 + Oracle Certified Professional + Java: Java EE Enterprise Architect 5+, + Java SE 5+ Programmer, + Java EE 5+ Web Component Developer + ISTQB (International Software Testing Qualifications Board) + UX or UX Master Certification + Alteryx Designer- Advanced Certification + Certified Information Systems Security Professional (CISSP) + Certified Ssecure Software Lifecycle Professional (CSSLP) + ASQ - American Society for Quality - Software Quality Engineer + SEI - Software Engineering Institute Certification + Lifecycle Management and Advanced Functional Testing Certifications (HP) + Project Management; Professional (PMP) + Six Sigma (Green or Black Belt) + ITIL Certification + Other: Vendor certification for management of implementations (Oracle, SAP, Thomson Reuters, etc.) or relevant industry certification such as Microsoft Certified Solutions Developer (MCSD), AWS (Amazon Web Services) or GCP (Google Cloud Platform) Preferred: + Experience with a Big 4 firm, large ERP/consulting organization, or a large IT department of a multinational company with tax related experience + Experience working directly with clients The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $108,430 to $246,870 You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: ************************************************************************************************************ taxttc #TTCCareers2024 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.