Operations Program Manager jobs at Deloitte - 392 jobs
Senior Manager - Digital Operations & Innovation (BPaaS/BPO), Insurance Sector
Deloitte 4.7
Operations program manager job at Deloitte
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Recruiting for this role ends on May 31, 2026.
Work you'll do
As a Senior Manager in our Digital Foundry, Operate, & Innovation Consulting group, you'll oversee teams of architects and solution professionals delivering large-scale BPO and BPaaS platform solutions to our insurance clients.
Client and Account Management: Manage day to day interactions with executive clients and sponsors, and Deloitte account team leaders.
Delivery: Manage and deliver client engagements encompassing implementation, operation, and continuous innovation of strategic technology platforms at scale. Responsibilities include, among others: managing teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures. Managingoperational performance including SLAs, efficiency measures, demand planning, and profitability.
Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies including creative deal constructs to include Operate and potentially also Advise and Implement
People Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices
The TeamOur Digital Foundry, Operate, & Innovation offering balances strategy, technology, creativity, and managed services to solve your biggest challenges. We design and deliver services to run digital businesses, manages innovation and assets, and commercializes IP to drive growth across all Customer offerings.
Qualifications Required
+ 10+ years of consulting and/or Customer operate/implementation experience, with a significant focus on the insurance industry
+ 5+ years experience in BPO (Business Process Outsourcing) and/or BPaaS (Business Process as a Service) related to insurance operations
+ 5+ years managing third party advisors
+ 5 + years of leadership experience in defining global resource/coverage mixes and plans, leverage models, productivity models, and in driving approaches for automated solutions such as ticketing and monitoring
+ Bachelor's degree or equivalent professional experience
+ Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
+ Limited immigration sponsorship may be available
Preferred
+ Master's degree in computer science, information systems, or other technology-related field or equivalent number of years of experience
+ 5+ years' experience managing global service delivery from multiple centers
+ 5+ years of experience applying SDLC methodologies (Agile, SCRUM, RUP, other)
+ 3+ years' experience in an industry vertical (i.e. Financial Services, Life Sciences, Manufacturing, Technology, Retail, Media, etc.)
+ 8+ years' experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical)
Information for applicants with a need for accommodation: ************************************************************************************************************
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $167,000 to $307,500.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
DFO_US
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
$167k-307.5k yearly 60d+ ago
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Manager, Industry Solutions, Investment Management - SimCorp
Deloitte 4.7
Operations program manager job at Deloitte
Manager, Industry Solutions, Investment Management, SimCorp What we do Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.
AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.
Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.
Who we serve
Deloitte works with clients to address a range of critical issues brought on by regulatory changes, competition, globalization, advances in technology, and the changing demands of their customers. Our clients include asset, wealth, and investment advisers and administrators from every sector of the industry, including investment managers, broker-dealers, banks, insurance companies, mutual funds, hedge funds, private equity, alternative products, and other money managers.
Candidate profile
You will lead and deliver small engagements, or components of large, complex engagements for financial services clients. Typical engagements include process improvement, operating model design, competitor benchmarking, cost transformation, customer and product innovation, and growth strategy development. Using a combination of direct management and hands-on delivery, you will craft solutions for clients, guide and oversee the quality of your team's deliverables and recommendations and manage day-to-day stakeholder relationships. Managers will contribute to Deloitte's thought leadership, play a significant role in business development activities, and own responsibility for the development of junior staff.
Required Qualifications
+ Bachelor's Degree
+ 8+ years relevant consulting and/or investment management experience
+ 8+ years of experience in translating requirements into optimized designs, and identifying design alternatives and implications on functionality, effort, performance and operations
+ 8+ years of experience leading smaller engagements or components of large, complex strategy and/or operations transformation engagements
+ 8+ years of experience identifying client business issues, owning responsibility for the quality of deliverables, managing stakeholder relationships, and developing persuasive recommendations
+ 6+ years of experience collaborating with financial services industry senior executives, and comfort delivering presentations to management.
+ 4+ years of experience implementing and working with the SimCorp platform
+ Travel up to 50%, based on the work you do and the clients and industries/sectors you serve
Information for applications with a need for accommodation
************************************************************************************************************
Preferred Qualifications
+ 4+ years of experience working in the SimCorp sector.
+ Experience with various phases of the implementation lifecycle, from system selection to implementation sequencing and planning, project management, application & technical design, interface& data conversion, application build, environment management, testing, go live planning, etc.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,200 to $265,600.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
$83k-110k yearly est. 41d ago
Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management
Accenture 4.7
Columbus, OH jobs
We Are:The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries.
You Are:A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions.
The Work:
+ Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions.
+ Develop and oversee functional designs and manage hand-offs with technical development teams.
+ Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live.
+ Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains.
+ Act as the primary SAP Supply Chain capability contact and support project governance.
+ Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise.
+ Contribute to business development, proposal submissions, and client presentations.
+ Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Here's What You Need:
+ Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles.
+ Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree.
Bonus Points If:
+ You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries.
+ You are known in the market by partners, customers, and SAP as a thought leader in supply chain.
+ You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers.
+ You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management.
+ You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$93k-121k yearly est. 4d ago
Retirement Management Consulting Senior Manager
Accenture 4.7
Cleveland, OH jobs
Accenture Consulting: Your Unique Place in our Global Collective
Being part of Accenture Consulting means becoming an expert at making the New happen Now. To us, the New is all about the wise pivot that turns constant disruption to continuous reinvention. If you want to be a leader in a thriving digital transformation powerhouse that is in a constant state of reinvention, then look no further. We work at the heart of our clients' organizations so that no matter how complex the situation, no matter how tough the issue, they can face the future today with confidence.
If you love solving challenges and not just studying them, then Accenture Consulting is the right place for you. As a leader, you'll join us in creating the future of consulting at the intersection of business and technology. You'll get to work with an amazing mix of world class experts with access to the most robust portfolio of capabilities and ecosystem relationships in the industry, all while having unrestricted client access. Together, you'll do so much more than consult.
Coming here means future-proofing your career as a leader. Becoming tech savvy, well-rounded, and market-relevant leaders with an ownership and founder mindset doesn't happen by chance. We invest in training and development in a big way, so you can build your future along with ours, creating an impactful career unique to you. Ultimately, we believe that we are greater than me and possess an unwavering commitment to inclusion and diversity. Joining Accenture Consulting means you will learn, innovate, and lead, and together we will improve the way the world works and lives.
Key responsibilities of the Retirement Management Consulting Senior Manager may include:
Design and implement business changes that drive industry-specific, function and digital operating model transformation, focusing on tasks relating to people and process.
Ability to manage dynamic consulting projects with heavy client engagement.
Synthesize overall technology needs by analyzing a wide variety of solutions, selecting the most relevant tools/techniques to meet specific client requirements.
Consult and partner with our clients to help them develop high performance solutions to advance their industry position.
Ability to understand client needs, develop proposed solutions and delivery high impact technology initiatives.
Basis Qualifications
Minimum 10+ years of strong leadership skills in Financial Services specializing in delivering a wide range of Retirement solutions.
Minimum 7+ years of external consulting/programmanagement experience on large scale programs with a proven track record of successful engagement delivery within the industry.
Bachelor's Degree
Preferred Qualifications
Proven ability to work independently and as a team member.
Excellent communication (written and oral) and interpersonal skills
Good organizational, multi-tasking, and time‑management skills
Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
Strong client relationship development and client management skills
Eagerness to mentor junior staff
Experience contributing to new business development opportunities.
Experience working with onshore and offshore delivery teams.
Demonstrated leadership in professional setting; either military or civilian
Demonstrated teamwork and collaboration in a professional setting; either military or civilian
Advanced Degree
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location and Annual Salary Range
California: $132,500 to $338,300
Cleveland: $122,700 to $270,600
Colorado: $132,500 to $292,200
District of Columbia: $141,100 to $311,200
Illinois: $122,700 to $292,200
Maryland: $132,500 to $292,200
Massachusetts: $132,500 to $311,200
Minnesota: $132,500 to $292,200
New York/New Jersey: $122,700 to $338,300
Washington: $141,100 to $311,200
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity and Affiantinative Action Policy Statement.
Accenture is an EEO and Affiantinative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
#J-18808-Ljbffr
$141.1k-311.2k yearly 3d ago
Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management
Accenture 4.7
Cleveland, OH jobs
We Are:The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries.
You Are:A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions.
The Work:
+ Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions.
+ Develop and oversee functional designs and manage hand-offs with technical development teams.
+ Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live.
+ Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains.
+ Act as the primary SAP Supply Chain capability contact and support project governance.
+ Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise.
+ Contribute to business development, proposal submissions, and client presentations.
+ Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Here's What You Need:
+ Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles.
+ Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree.
Bonus Points If:
+ You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries.
+ You are known in the market by partners, customers, and SAP as a thought leader in supply chain.
+ You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers.
+ You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management.
+ You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$93k-122k yearly est. 4d ago
Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management
Accenture 4.7
Cincinnati, OH jobs
We Are:The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries.
You Are:A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions.
The Work:
+ Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions.
+ Develop and oversee functional designs and manage hand-offs with technical development teams.
+ Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live.
+ Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains.
+ Act as the primary SAP Supply Chain capability contact and support project governance.
+ Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise.
+ Contribute to business development, proposal submissions, and client presentations.
+ Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Here's What You Need:
+ Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles.
+ Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree.
Bonus Points If:
+ You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries.
+ You are known in the market by partners, customers, and SAP as a thought leader in supply chain.
+ You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers.
+ You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management.
+ You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$92k-121k yearly est. 4d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Columbus, OH jobs
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$100.5k-245k yearly 6d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Columbus, OH jobs
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
$100.5k-245k yearly 3d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Cleveland, OH jobs
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$100.5k-245k yearly 6d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Cleveland, OH jobs
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
$100.5k-245k yearly 3d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Cincinnati, OH jobs
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$100.5k-245k yearly 6d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Cincinnati, OH jobs
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Do you want an exciting international career providing global trade advisory services at one of the world's most globally integrated professional accounting firms? Here is your chance. We are looking for experienced manager candidates with the requisite global trade knowledge and client-facing skill set who want a great career path in a rapidly expanding business.
**The opportunity**
As a Senior Manager in our Global Trade practice, you will use your experience and technical knowledge to be a leader of the U.S. duty drawback program, focusing your responsibility for the programs ongoing development, management and growth of the service offering. The role will oversee the preparation and filing drawback claims in strict compliance with all applicable U.S. Customs and Border Protection (CBP) regulations. The role will require proactive development of new client relationships with those executives responsible for the management of global trade functional areas within their companies.
**Your key responsibilities**
**Client Delivery & Technical Leadership**
+ Lead and oversee end-to-end drawback programs: opportunity assessments, scoping, data diagnostics, rule mapping, claim build, filings, and accelerated payment readiness.
+ Interpret and apply 19 CFR Part 190 (TFTEA), including substitution standards, manufacturing drawback, unused/returned merchandise, rejected merchandise, and waste/by‑product treatment.
+ Design methodology for commercial interchangeability and substitution under TFTEA; establish defensible correlation across HTS classifications, specifications, and supply chain documentation.
+ Architect data models linking import entries (CBP/ACE) to exports (AES), bills of materials, production records, inventory movements, and sales-ensuring auditability and chain-of-custody.
+ Manage claim calculations, duty/tax/fee components (including MPF, HMF where applicable), timelines, and retroactive lookback periods; oversee reconciliation and prior disclosure strategies when appropriate.
+ Prepare clients for CBP audits, exams, and desk reviews; draft and review technical memos, legal/regulatory interpretations, and internal controls documentation.
+ Drive process automation (e.g., Alteryx/SQL/Python), dashboards (Power BI/Tableau), and ACE data extraction workflows to improve accuracy and throughput.
**Go‑to‑Market & Growth**
+ Drive the firm's duty drawback value proposition: develop thought leadership, solution collateral, pricing models, and delivery playbooks.
+ Partner with industry teams (Consumer, Retail, Industrials, Automotive, Life Sciences, Technology, Chemicals) to tailor sector-specific methodologies.
+ Lead pursuits: discovery, proposal writing, oral presentations, scoping, and contracting; meet or exceed bookings, margin, and utilization targets.
**Practice Building & People Leadership**
+ Build and mentor a diverse team of customs professionals, data analysts, and project managers; set performance expectations and coach for growth.
+ Implement delivery standards (PMO discipline, QA/QC, documentation, knowledge management) and reusable assets to enable scale.
+ Foster a culture of ethics and compliance; reinforce CBP, BIS, OFAC awareness and escalation protocols.
**Risk & Quality**
+ Establish robust internal controls for drawback programs: data governance, segregation of duties, exception handling, and version control.
+ Conduct pre‑filing reviews, root-cause analysis on claim denials, and remediation plans; maintain a risk register and issue log.
**Skills and attributes for success**
+ Staying current on global trade developments and work to develop new and innovative service offerings that can deliver value to our clients
+ The ability to proactively engage clients to describe and market our value-added global trade services and deliver high-quality project deliverables
+ Successful project management experience with excellent organizational skills, strong motivation, and a positive attitude; delivering a quality work product each and every time
+ Supervising a motivated team of professionals; supporting them in the development of the skills, knowledge and opportunities to reach their full potential
+ Experience in the market generating revenue from a new and existing client base
**To qualify for the role you must have**
+ Bachelor's degree and either a JD, CPA or a U.S. Customs broker license
+ Approximately 10 or more years of related work experience in industry, a professional services firm, a Fortune 500 company or a major importer or exporter
+ Deep technical knowledge of global customs, import and export topics; such as valuation, classification, country of origin, free-trade agreements, export controls, licensing, trade sanctions, etc.
+ Travel is likely to be required; percentage will depend on location, skill set and individual projects
**Ideally, you'll also have**
+ Experience in professional services together with the ability to listen to a client's needs and develop a value proposition to expand new business
+ Experience with the U.S. Customs and Border Protection, Bureau of Industry and Security, Office of Foreign Assets Control, or the Directorate of Defense Trade Controls
+ Foreign language capabilities encouraged
**What we look for**
We're interested in people that will lead client projects and appropriately delegate tasks to a qualified support team. You'll have the ability to manage multiple client projects and delegate work appropriately to team members across our national and global practice. If you're ready to further build on your reputation as a professional advisor in the global trade space, this role is for you.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $135,000 to $308,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $162,100 to $350,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Do you want an exciting international career providing global trade advisory services at one of the world's most globally integrated professional accounting firms? Here is your chance. We are looking for experienced manager candidates with the requisite global trade knowledge and client-facing skill set who want a great career path in a rapidly expanding business.
**The opportunity**
As a Senior Manager in our Global Trade practice, you will use your experience and technical knowledge to be a leader of the U.S. duty drawback program, focusing your responsibility for the programs ongoing development, management and growth of the service offering. The role will oversee the preparation and filing drawback claims in strict compliance with all applicable U.S. Customs and Border Protection (CBP) regulations. The role will require proactive development of new client relationships with those executives responsible for the management of global trade functional areas within their companies.
**Your key responsibilities**
**Client Delivery & Technical Leadership**
+ Lead and oversee end-to-end drawback programs: opportunity assessments, scoping, data diagnostics, rule mapping, claim build, filings, and accelerated payment readiness.
+ Interpret and apply 19 CFR Part 190 (TFTEA), including substitution standards, manufacturing drawback, unused/returned merchandise, rejected merchandise, and waste/by‑product treatment.
+ Design methodology for commercial interchangeability and substitution under TFTEA; establish defensible correlation across HTS classifications, specifications, and supply chain documentation.
+ Architect data models linking import entries (CBP/ACE) to exports (AES), bills of materials, production records, inventory movements, and sales-ensuring auditability and chain-of-custody.
+ Manage claim calculations, duty/tax/fee components (including MPF, HMF where applicable), timelines, and retroactive lookback periods; oversee reconciliation and prior disclosure strategies when appropriate.
+ Prepare clients for CBP audits, exams, and desk reviews; draft and review technical memos, legal/regulatory interpretations, and internal controls documentation.
+ Drive process automation (e.g., Alteryx/SQL/Python), dashboards (Power BI/Tableau), and ACE data extraction workflows to improve accuracy and throughput.
**Go‑to‑Market & Growth**
+ Drive the firm's duty drawback value proposition: develop thought leadership, solution collateral, pricing models, and delivery playbooks.
+ Partner with industry teams (Consumer, Retail, Industrials, Automotive, Life Sciences, Technology, Chemicals) to tailor sector-specific methodologies.
+ Lead pursuits: discovery, proposal writing, oral presentations, scoping, and contracting; meet or exceed bookings, margin, and utilization targets.
**Practice Building & People Leadership**
+ Build and mentor a diverse team of customs professionals, data analysts, and project managers; set performance expectations and coach for growth.
+ Implement delivery standards (PMO discipline, QA/QC, documentation, knowledge management) and reusable assets to enable scale.
+ Foster a culture of ethics and compliance; reinforce CBP, BIS, OFAC awareness and escalation protocols.
**Risk & Quality**
+ Establish robust internal controls for drawback programs: data governance, segregation of duties, exception handling, and version control.
+ Conduct pre‑filing reviews, root-cause analysis on claim denials, and remediation plans; maintain a risk register and issue log.
**Skills and attributes for success**
+ Staying current on global trade developments and work to develop new and innovative service offerings that can deliver value to our clients
+ The ability to proactively engage clients to describe and market our value-added global trade services and deliver high-quality project deliverables
+ Successful project management experience with excellent organizational skills, strong motivation, and a positive attitude; delivering a quality work product each and every time
+ Supervising a motivated team of professionals; supporting them in the development of the skills, knowledge and opportunities to reach their full potential
+ Experience in the market generating revenue from a new and existing client base
**To qualify for the role you must have**
+ Bachelor's degree and either a JD, CPA or a U.S. Customs broker license
+ Approximately 10 or more years of related work experience in industry, a professional services firm, a Fortune 500 company or a major importer or exporter
+ Deep technical knowledge of global customs, import and export topics; such as valuation, classification, country of origin, free-trade agreements, export controls, licensing, trade sanctions, etc.
+ Travel is likely to be required; percentage will depend on location, skill set and individual projects
**Ideally, you'll also have**
+ Experience in professional services together with the ability to listen to a client's needs and develop a value proposition to expand new business
+ Experience with the U.S. Customs and Border Protection, Bureau of Industry and Security, Office of Foreign Assets Control, or the Directorate of Defense Trade Controls
+ Foreign language capabilities encouraged
**What we look for**
We're interested in people that will lead client projects and appropriately delegate tasks to a qualified support team. You'll have the ability to manage multiple client projects and delegate work appropriately to team members across our national and global practice. If you're ready to further build on your reputation as a professional advisor in the global trade space, this role is for you.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $135,000 to $308,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $162,100 to $350,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Do you want an exciting international career providing global trade advisory services at one of the world's most globally integrated professional accounting firms? Here is your chance. We are looking for experienced manager candidates with the requisite global trade knowledge and client-facing skill set who want a great career path in a rapidly expanding business.
**The opportunity**
As a Senior Manager in our Global Trade practice, you will use your experience and technical knowledge to be a leader of the U.S. duty drawback program, focusing your responsibility for the programs ongoing development, management and growth of the service offering. The role will oversee the preparation and filing drawback claims in strict compliance with all applicable U.S. Customs and Border Protection (CBP) regulations. The role will require proactive development of new client relationships with those executives responsible for the management of global trade functional areas within their companies.
**Your key responsibilities**
**Client Delivery & Technical Leadership**
+ Lead and oversee end-to-end drawback programs: opportunity assessments, scoping, data diagnostics, rule mapping, claim build, filings, and accelerated payment readiness.
+ Interpret and apply 19 CFR Part 190 (TFTEA), including substitution standards, manufacturing drawback, unused/returned merchandise, rejected merchandise, and waste/by‑product treatment.
+ Design methodology for commercial interchangeability and substitution under TFTEA; establish defensible correlation across HTS classifications, specifications, and supply chain documentation.
+ Architect data models linking import entries (CBP/ACE) to exports (AES), bills of materials, production records, inventory movements, and sales-ensuring auditability and chain-of-custody.
+ Manage claim calculations, duty/tax/fee components (including MPF, HMF where applicable), timelines, and retroactive lookback periods; oversee reconciliation and prior disclosure strategies when appropriate.
+ Prepare clients for CBP audits, exams, and desk reviews; draft and review technical memos, legal/regulatory interpretations, and internal controls documentation.
+ Drive process automation (e.g., Alteryx/SQL/Python), dashboards (Power BI/Tableau), and ACE data extraction workflows to improve accuracy and throughput.
**Go‑to‑Market & Growth**
+ Drive the firm's duty drawback value proposition: develop thought leadership, solution collateral, pricing models, and delivery playbooks.
+ Partner with industry teams (Consumer, Retail, Industrials, Automotive, Life Sciences, Technology, Chemicals) to tailor sector-specific methodologies.
+ Lead pursuits: discovery, proposal writing, oral presentations, scoping, and contracting; meet or exceed bookings, margin, and utilization targets.
**Practice Building & People Leadership**
+ Build and mentor a diverse team of customs professionals, data analysts, and project managers; set performance expectations and coach for growth.
+ Implement delivery standards (PMO discipline, QA/QC, documentation, knowledge management) and reusable assets to enable scale.
+ Foster a culture of ethics and compliance; reinforce CBP, BIS, OFAC awareness and escalation protocols.
**Risk & Quality**
+ Establish robust internal controls for drawback programs: data governance, segregation of duties, exception handling, and version control.
+ Conduct pre‑filing reviews, root-cause analysis on claim denials, and remediation plans; maintain a risk register and issue log.
**Skills and attributes for success**
+ Staying current on global trade developments and work to develop new and innovative service offerings that can deliver value to our clients
+ The ability to proactively engage clients to describe and market our value-added global trade services and deliver high-quality project deliverables
+ Successful project management experience with excellent organizational skills, strong motivation, and a positive attitude; delivering a quality work product each and every time
+ Supervising a motivated team of professionals; supporting them in the development of the skills, knowledge and opportunities to reach their full potential
+ Experience in the market generating revenue from a new and existing client base
**To qualify for the role you must have**
+ Bachelor's degree and either a JD, CPA or a U.S. Customs broker license
+ Approximately 10 or more years of related work experience in industry, a professional services firm, a Fortune 500 company or a major importer or exporter
+ Deep technical knowledge of global customs, import and export topics; such as valuation, classification, country of origin, free-trade agreements, export controls, licensing, trade sanctions, etc.
+ Travel is likely to be required; percentage will depend on location, skill set and individual projects
**Ideally, you'll also have**
+ Experience in professional services together with the ability to listen to a client's needs and develop a value proposition to expand new business
+ Experience with the U.S. Customs and Border Protection, Bureau of Industry and Security, Office of Foreign Assets Control, or the Directorate of Defense Trade Controls
+ Foreign language capabilities encouraged
**What we look for**
We're interested in people that will lead client projects and appropriately delegate tasks to a qualified support team. You'll have the ability to manage multiple client projects and delegate work appropriately to team members across our national and global practice. If you're ready to further build on your reputation as a professional advisor in the global trade space, this role is for you.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $135,000 to $308,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $162,100 to $350,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Do you want an exciting international career providing global trade advisory services at one of the world's most globally integrated professional accounting firms? Here is your chance. We are looking for experienced manager candidates with the requisite global trade knowledge and client-facing skill set who want a great career path in a rapidly expanding business.
**The opportunity**
As a Senior Manager in our Global Trade practice, you will use your experience and technical knowledge to be a leader of the U.S. duty drawback program, focusing your responsibility for the programs ongoing development, management and growth of the service offering. The role will oversee the preparation and filing drawback claims in strict compliance with all applicable U.S. Customs and Border Protection (CBP) regulations. The role will require proactive development of new client relationships with those executives responsible for the management of global trade functional areas within their companies.
**Your key responsibilities**
**Client Delivery & Technical Leadership**
+ Lead and oversee end-to-end drawback programs: opportunity assessments, scoping, data diagnostics, rule mapping, claim build, filings, and accelerated payment readiness.
+ Interpret and apply 19 CFR Part 190 (TFTEA), including substitution standards, manufacturing drawback, unused/returned merchandise, rejected merchandise, and waste/by‑product treatment.
+ Design methodology for commercial interchangeability and substitution under TFTEA; establish defensible correlation across HTS classifications, specifications, and supply chain documentation.
+ Architect data models linking import entries (CBP/ACE) to exports (AES), bills of materials, production records, inventory movements, and sales-ensuring auditability and chain-of-custody.
+ Manage claim calculations, duty/tax/fee components (including MPF, HMF where applicable), timelines, and retroactive lookback periods; oversee reconciliation and prior disclosure strategies when appropriate.
+ Prepare clients for CBP audits, exams, and desk reviews; draft and review technical memos, legal/regulatory interpretations, and internal controls documentation.
+ Drive process automation (e.g., Alteryx/SQL/Python), dashboards (Power BI/Tableau), and ACE data extraction workflows to improve accuracy and throughput.
**Go‑to‑Market & Growth**
+ Drive the firm's duty drawback value proposition: develop thought leadership, solution collateral, pricing models, and delivery playbooks.
+ Partner with industry teams (Consumer, Retail, Industrials, Automotive, Life Sciences, Technology, Chemicals) to tailor sector-specific methodologies.
+ Lead pursuits: discovery, proposal writing, oral presentations, scoping, and contracting; meet or exceed bookings, margin, and utilization targets.
**Practice Building & People Leadership**
+ Build and mentor a diverse team of customs professionals, data analysts, and project managers; set performance expectations and coach for growth.
+ Implement delivery standards (PMO discipline, QA/QC, documentation, knowledge management) and reusable assets to enable scale.
+ Foster a culture of ethics and compliance; reinforce CBP, BIS, OFAC awareness and escalation protocols.
**Risk & Quality**
+ Establish robust internal controls for drawback programs: data governance, segregation of duties, exception handling, and version control.
+ Conduct pre‑filing reviews, root-cause analysis on claim denials, and remediation plans; maintain a risk register and issue log.
**Skills and attributes for success**
+ Staying current on global trade developments and work to develop new and innovative service offerings that can deliver value to our clients
+ The ability to proactively engage clients to describe and market our value-added global trade services and deliver high-quality project deliverables
+ Successful project management experience with excellent organizational skills, strong motivation, and a positive attitude; delivering a quality work product each and every time
+ Supervising a motivated team of professionals; supporting them in the development of the skills, knowledge and opportunities to reach their full potential
+ Experience in the market generating revenue from a new and existing client base
**To qualify for the role you must have**
+ Bachelor's degree and either a JD, CPA or a U.S. Customs broker license
+ Approximately 10 or more years of related work experience in industry, a professional services firm, a Fortune 500 company or a major importer or exporter
+ Deep technical knowledge of global customs, import and export topics; such as valuation, classification, country of origin, free-trade agreements, export controls, licensing, trade sanctions, etc.
+ Travel is likely to be required; percentage will depend on location, skill set and individual projects
**Ideally, you'll also have**
+ Experience in professional services together with the ability to listen to a client's needs and develop a value proposition to expand new business
+ Experience with the U.S. Customs and Border Protection, Bureau of Industry and Security, Office of Foreign Assets Control, or the Directorate of Defense Trade Controls
+ Foreign language capabilities encouraged
**What we look for**
We're interested in people that will lead client projects and appropriately delegate tasks to a qualified support team. You'll have the ability to manage multiple client projects and delegate work appropriately to team members across our national and global practice. If you're ready to further build on your reputation as a professional advisor in the global trade space, this role is for you.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $135,000 to $308,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $162,100 to $350,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Do you want an exciting international career providing global trade advisory services at one of the world's most globally integrated professional accounting firms? Here is your chance. We are looking for experienced manager candidates with the requisite global trade knowledge and client-facing skill set who want a great career path in a rapidly expanding business.
**The opportunity**
As a Senior Manager in our Global Trade practice, you will use your experience and technical knowledge to be a leader of the U.S. duty drawback program, focusing your responsibility for the programs ongoing development, management and growth of the service offering. The role will oversee the preparation and filing drawback claims in strict compliance with all applicable U.S. Customs and Border Protection (CBP) regulations. The role will require proactive development of new client relationships with those executives responsible for the management of global trade functional areas within their companies.
**Your key responsibilities**
**Client Delivery & Technical Leadership**
+ Lead and oversee end-to-end drawback programs: opportunity assessments, scoping, data diagnostics, rule mapping, claim build, filings, and accelerated payment readiness.
+ Interpret and apply 19 CFR Part 190 (TFTEA), including substitution standards, manufacturing drawback, unused/returned merchandise, rejected merchandise, and waste/by‑product treatment.
+ Design methodology for commercial interchangeability and substitution under TFTEA; establish defensible correlation across HTS classifications, specifications, and supply chain documentation.
+ Architect data models linking import entries (CBP/ACE) to exports (AES), bills of materials, production records, inventory movements, and sales-ensuring auditability and chain-of-custody.
+ Manage claim calculations, duty/tax/fee components (including MPF, HMF where applicable), timelines, and retroactive lookback periods; oversee reconciliation and prior disclosure strategies when appropriate.
+ Prepare clients for CBP audits, exams, and desk reviews; draft and review technical memos, legal/regulatory interpretations, and internal controls documentation.
+ Drive process automation (e.g., Alteryx/SQL/Python), dashboards (Power BI/Tableau), and ACE data extraction workflows to improve accuracy and throughput.
**Go‑to‑Market & Growth**
+ Drive the firm's duty drawback value proposition: develop thought leadership, solution collateral, pricing models, and delivery playbooks.
+ Partner with industry teams (Consumer, Retail, Industrials, Automotive, Life Sciences, Technology, Chemicals) to tailor sector-specific methodologies.
+ Lead pursuits: discovery, proposal writing, oral presentations, scoping, and contracting; meet or exceed bookings, margin, and utilization targets.
**Practice Building & People Leadership**
+ Build and mentor a diverse team of customs professionals, data analysts, and project managers; set performance expectations and coach for growth.
+ Implement delivery standards (PMO discipline, QA/QC, documentation, knowledge management) and reusable assets to enable scale.
+ Foster a culture of ethics and compliance; reinforce CBP, BIS, OFAC awareness and escalation protocols.
**Risk & Quality**
+ Establish robust internal controls for drawback programs: data governance, segregation of duties, exception handling, and version control.
+ Conduct pre‑filing reviews, root-cause analysis on claim denials, and remediation plans; maintain a risk register and issue log.
**Skills and attributes for success**
+ Staying current on global trade developments and work to develop new and innovative service offerings that can deliver value to our clients
+ The ability to proactively engage clients to describe and market our value-added global trade services and deliver high-quality project deliverables
+ Successful project management experience with excellent organizational skills, strong motivation, and a positive attitude; delivering a quality work product each and every time
+ Supervising a motivated team of professionals; supporting them in the development of the skills, knowledge and opportunities to reach their full potential
+ Experience in the market generating revenue from a new and existing client base
**To qualify for the role you must have**
+ Bachelor's degree and either a JD, CPA or a U.S. Customs broker license
+ Approximately 10 or more years of related work experience in industry, a professional services firm, a Fortune 500 company or a major importer or exporter
+ Deep technical knowledge of global customs, import and export topics; such as valuation, classification, country of origin, free-trade agreements, export controls, licensing, trade sanctions, etc.
+ Travel is likely to be required; percentage will depend on location, skill set and individual projects
**Ideally, you'll also have**
+ Experience in professional services together with the ability to listen to a client's needs and develop a value proposition to expand new business
+ Experience with the U.S. Customs and Border Protection, Bureau of Industry and Security, Office of Foreign Assets Control, or the Directorate of Defense Trade Controls
+ Foreign language capabilities encouraged
**What we look for**
We're interested in people that will lead client projects and appropriately delegate tasks to a qualified support team. You'll have the ability to manage multiple client projects and delegate work appropriately to team members across our national and global practice. If you're ready to further build on your reputation as a professional advisor in the global trade space, this role is for you.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $135,000 to $308,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $162,100 to $350,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Do you want an exciting international career providing global trade advisory services at one of the world's most globally integrated professional accounting firms? Here is your chance. We are looking for experienced manager candidates with the requisite global trade knowledge and client-facing skill set who want a great career path in a rapidly expanding business.
**The opportunity**
As a Senior Manager in our Global Trade practice, you will use your experience and technical knowledge to be a leader of the U.S. duty drawback program, focusing your responsibility for the programs ongoing development, management and growth of the service offering. The role will oversee the preparation and filing drawback claims in strict compliance with all applicable U.S. Customs and Border Protection (CBP) regulations. The role will require proactive development of new client relationships with those executives responsible for the management of global trade functional areas within their companies.
**Your key responsibilities**
**Client Delivery & Technical Leadership**
+ Lead and oversee end-to-end drawback programs: opportunity assessments, scoping, data diagnostics, rule mapping, claim build, filings, and accelerated payment readiness.
+ Interpret and apply 19 CFR Part 190 (TFTEA), including substitution standards, manufacturing drawback, unused/returned merchandise, rejected merchandise, and waste/by‑product treatment.
+ Design methodology for commercial interchangeability and substitution under TFTEA; establish defensible correlation across HTS classifications, specifications, and supply chain documentation.
+ Architect data models linking import entries (CBP/ACE) to exports (AES), bills of materials, production records, inventory movements, and sales-ensuring auditability and chain-of-custody.
+ Manage claim calculations, duty/tax/fee components (including MPF, HMF where applicable), timelines, and retroactive lookback periods; oversee reconciliation and prior disclosure strategies when appropriate.
+ Prepare clients for CBP audits, exams, and desk reviews; draft and review technical memos, legal/regulatory interpretations, and internal controls documentation.
+ Drive process automation (e.g., Alteryx/SQL/Python), dashboards (Power BI/Tableau), and ACE data extraction workflows to improve accuracy and throughput.
**Go‑to‑Market & Growth**
+ Drive the firm's duty drawback value proposition: develop thought leadership, solution collateral, pricing models, and delivery playbooks.
+ Partner with industry teams (Consumer, Retail, Industrials, Automotive, Life Sciences, Technology, Chemicals) to tailor sector-specific methodologies.
+ Lead pursuits: discovery, proposal writing, oral presentations, scoping, and contracting; meet or exceed bookings, margin, and utilization targets.
**Practice Building & People Leadership**
+ Build and mentor a diverse team of customs professionals, data analysts, and project managers; set performance expectations and coach for growth.
+ Implement delivery standards (PMO discipline, QA/QC, documentation, knowledge management) and reusable assets to enable scale.
+ Foster a culture of ethics and compliance; reinforce CBP, BIS, OFAC awareness and escalation protocols.
**Risk & Quality**
+ Establish robust internal controls for drawback programs: data governance, segregation of duties, exception handling, and version control.
+ Conduct pre‑filing reviews, root-cause analysis on claim denials, and remediation plans; maintain a risk register and issue log.
**Skills and attributes for success**
+ Staying current on global trade developments and work to develop new and innovative service offerings that can deliver value to our clients
+ The ability to proactively engage clients to describe and market our value-added global trade services and deliver high-quality project deliverables
+ Successful project management experience with excellent organizational skills, strong motivation, and a positive attitude; delivering a quality work product each and every time
+ Supervising a motivated team of professionals; supporting them in the development of the skills, knowledge and opportunities to reach their full potential
+ Experience in the market generating revenue from a new and existing client base
**To qualify for the role you must have**
+ Bachelor's degree and either a JD, CPA or a U.S. Customs broker license
+ Approximately 10 or more years of related work experience in industry, a professional services firm, a Fortune 500 company or a major importer or exporter
+ Deep technical knowledge of global customs, import and export topics; such as valuation, classification, country of origin, free-trade agreements, export controls, licensing, trade sanctions, etc.
+ Travel is likely to be required; percentage will depend on location, skill set and individual projects
**Ideally, you'll also have**
+ Experience in professional services together with the ability to listen to a client's needs and develop a value proposition to expand new business
+ Experience with the U.S. Customs and Border Protection, Bureau of Industry and Security, Office of Foreign Assets Control, or the Directorate of Defense Trade Controls
+ Foreign language capabilities encouraged
**What we look for**
We're interested in people that will lead client projects and appropriately delegate tasks to a qualified support team. You'll have the ability to manage multiple client projects and delegate work appropriately to team members across our national and global practice. If you're ready to further build on your reputation as a professional advisor in the global trade space, this role is for you.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $135,000 to $308,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $162,100 to $350,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
$91k-126k yearly est. 44d ago
Investment Banking Senior Manager
Accenture 4.7
Cleveland, OH jobs
Accenture Consulting: Your Unique Place in our Global Collective Being part of Accenture Consulting means becoming an expert at making the New happen Now. To us, the New is all about the wise pivot that turns constant disruption to continuous reinvention. If you want to be a leader in a thriving digital transformation powerhouse that is in a constant state of reinvention, then look no further. We work at the heart of our clients' organizations so that no matter how complex the situation, no matter how tough the issue, they can face the future today with confidence.
If you love solving challenges and not just studying them, then Accenture Consulting is the right place for you. As a leader, you'll join us in creating the future of consulting at the intersection of business and technology. You'll get to work with an amazing mix of world class experts with access to the most robust portfolio of capabilities and ecosystem relationships in the industry, all while having unrestricted client access. Together, you'll do so much more than consult.
Coming here means future-proofing your career as a leader. Becoming tech savvy, well-rounded, and market-relevant leaders with an ownership and founder mindset doesn't happen by chance. We invest in training and development in a big way, so you can build your future along with ours, creating an impactful career unique to you. Ultimately, we believe that we are greater than me and possess an unwavering commitment to inclusion and diversity. Joining Accenture Consulting means you will learn, innovate, and lead, and together we will improve the way the world works and lives.
Key responsibilities of the Investment Banking Consulting Senior Manager may include:
* Lead the design, execution, and governance of large-scale, complex transformation programs for global investment banks, spanning business, operational, regulatory, and digital operating model change.
* Provide senior leadership across dynamic consulting engagements with significant client interaction throughout the end-to-end trading lifecycle, including Front, Middle, Back Office, and Technology & Operations.
* Own overall solution design by synthesizing client business and technology needs, evaluating a broad range of architectures, platforms, and delivery approaches to meet specific client requirements.
* Act as a trusted advisor to senior and executive sell-side stakeholders, partnering with clients to develop high-performance, future-ready solutions that strengthen competitive positioning and long-term value.
* Understand and anticipate industry trends, client needs, develop relevant solutions and deliver high impact technology initiatives with a focus on long-term client success.
* Lead, mentor, and develop high-performing consulting teams across onshore and offshore delivery models, while fostering a strong culture of inclusion, accountability, and excellence.
* Drive business development activities, including shaping opportunities, leading proposal efforts, and contributing to the growth of Accenture's Investment Banking and Capital Markets practice.
Qualification
Basis Qualifications:
* Minimum 10+ years of strong leadership skills in Financial Services specializing in Investment Banking, with demonstrated senior leadership and deep expertise across the end-to-end trading lifecycle and products including equities, fixed income, FX, commodities, and derivatives.
* Minimum 7+ years of external consulting/programmanagement experience leading large-scale, complex transformation initiatives at sell-side/buy-side institutions with a proven track record of successful engagement delivery within the industry.
* Bachelor's Degree.
Preferred Qualifications:
* Demonstrated experience leading major transformation programs at investment banks, including regulatory-driven change, operating model redesign, and technology-enabled transformation.
* Strong leadership and subject-matter expertise in digital assets and emerging financial market infrastructure, such as tokenized assets, crypto markets, digital custody, and distributed ledger technologies.
* Proven experience advising senior executives on operational resilience, including operational risk, business continuity, third-party risk management, and regulatory resilience frameworks.
* Experience building and managing long-term executive relationships across Front Office, Technology, Operations, and Risk.
* Knowledge of the capital markets industry, including a deep understanding of Investment Banking client segments, product taxonomy and trading processes.
* Strong commercial experience, including shaping and leading business development and sales efforts.
* Excellent communication and executive storytelling skills, with the ability to influence at C-suite and board-adjacent levels.
* Experience leading large teams across onshore and offshore delivery models.
* Demonstrated ability to develop future leaders through coaching, mentoring, and sponsorship.
* Proven ability to work independently and as a team leader.
* Good organizational, multi-tasking, and time-management skills.
* Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
* Experience with sell-side trading platforms and / or regulations, such as Murex or Calypso.
* Demonstrated leadership in professional setting; either military or civilian.
* Demonstrated teamwork and collaboration in a professional setting; either military or civilian.
* Additional certified qualifications relevant to Investment Bank industry, including CFA.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
Locations
$141.1k-311.2k yearly 4d ago
Retirement Management Consulting Senior Manager
Accenture 4.7
Cleveland, OH jobs
Accenture Consulting: Your Unique Place in our Global Collective Being part of Accenture Consulting means becoming an expert at making the New happen Now. To us, the New is all about the wise pivot that turns constant disruption to continuous reinvention. If you want to be a leader in a thriving digital transformation powerhouse that is in a constant state of reinvention, then look no further. We work at the heart of our clients' organizations so that no matter how complex the situation, no matter how tough the issue, they can face the future today with confidence.
If you love solving challenges and not just studying them, then Accenture Consulting is the right place for you. As a leader, you'll join us in creating the future of consulting at the intersection of business and technology. You'll get to work with an amazing mix of world class experts with access to the most robust portfolio of capabilities and ecosystem relationships in the industry, all while having unrestricted client access. Together, you'll do so much more than consult.
Coming here means future-proofing your career as a leader. Becoming tech savvy, well-rounded, and market-relevant leaders with an ownership and founder mindset doesn't happen by chance. We invest in training and development in a big way, so you can build your future along with ours, creating an impactful career unique to you. Ultimately, we believe that we are greater than me and possess an unwavering commitment to inclusion and diversity. Joining Accenture Consulting means you will learn, innovate, and lead, and together we will improve the way the world works and lives.
Key responsibilities of the Retirement Management Consulting Senior Manager may include:
* Design and implement business changes that drive industry-specific, function and digital operating model transformation, focusing on tasks relating to people and process.
* Ability to manage dynamic consulting projects with heavy client engagement.
* Synthesize overall technology needs by analyzing a wide variety of solutions, selecting the most relevant tools/techniques to meet specific client requirements.
* Consult and partner with our clients to help them develop high performance solutions to advance their industry position.
* Ability to understand client needs, develop proposed solutions and delivery high impact technology initiatives.
Qualification
Basis Qualifications:
* Minimum 10+ years of strong leadership skills in Financial Services specializing in delivering a wide range of Retirement solutions.
* Minimum 7+ years of external consulting/programmanagement experience on large scale programs with a proven track record of successful engagement delivery within the industry.
* Bachelor's Degree
Preferred Qualifications:
* Proven ability to work independently and as a team member.
* Excellent communication (written and oral) and interpersonal skills
* Good organizational, multi-tasking, and time-management skills
* Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
* Strong client relationship development and client management skills
* Eagerness to mentor junior staff
* Experience contributing to new business development opportunities.
* Experience working with onshore and offshore delivery teams.
* Demonstrated leadership in professional setting; either military or civilian
* Demonstrated teamwork and collaboration in a professional setting; either military or civilian
* Advanced Degree
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
Locations