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Dental assistant/receptionist vs receptionist

The differences between dental assistant/receptionists and receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dental assistant/receptionist and a receptionist. Additionally, a dental assistant/receptionist has an average salary of $38,823, which is higher than the $30,571 average annual salary of a receptionist.

The top three skills for a dental assistant/receptionist include patients, customer service and dental procedures. The most important skills for a receptionist are patients, phone calls, and customer service.

Dental assistant/receptionist vs receptionist overview

Dental Assistant/ReceptionistReceptionist
Yearly salary$38,823$30,571
Hourly rate$18.66$14.70
Growth rate8%-
Number of jobs80,31765,671
Job satisfaction-3
Most common degreeAssociate Degree, 25%High School Diploma, 33%
Average age3842
Years of experience22

What does a dental assistant/receptionist do?

A dental assistant/receptionist is responsible for managing dental appointments, including scheduling or canceling patients' dental sessions. Dental assistants/receptionists inform patients ahead of time if the dentist is out to reschedule another appointment. They also process payments, respond to customer's inquiries about dental services the clinic offers, updating patient information on the database, and creating a patient chart and visiting records for the dental staff's reference. A dental assistant/receptionist must have excellent communication and organization skills to assist patients efficiently and perform administrative tasks as needed.

What does a receptionist do?

Receptionists are employees assigned at the entrances or lobbies of offices. They welcome guests, check identification, issue visitor badges, attend to questions or inquiries, and direct guests to where they are supposed to go. They also receive general mail or packages, answer calls, and manage schedules. Receptionists perform various clerical or administrative functions as assigned by their supervisors. They should have good client relations skills.

Dental assistant/receptionist vs receptionist salary

Dental assistant/receptionists and receptionists have different pay scales, as shown below.

Dental Assistant/ReceptionistReceptionist
Average salary$38,823$30,571
Salary rangeBetween $26,000 And $57,000Between $24,000 And $38,000
Highest paying CityMinneapolis, MNWashington, DC
Highest paying stateMinnesotaMassachusetts
Best paying companyMount Sinai Health SystemGensler
Best paying industryHealth CareFinance

Differences between dental assistant/receptionist and receptionist education

There are a few differences between a dental assistant/receptionist and a receptionist in terms of educational background:

Dental Assistant/ReceptionistReceptionist
Most common degreeAssociate Degree, 25%High School Diploma, 33%
Most common majorDental AssistingBusiness
Most common college--

Dental assistant/receptionist vs receptionist demographics

Here are the differences between dental assistant/receptionists' and receptionists' demographics:

Dental Assistant/ReceptionistReceptionist
Average age3842
Gender ratioMale, 6.7% Female, 93.3%Male, 8.4% Female, 91.6%
Race ratioBlack or African American, 8.2% Unknown, 5.1% Hispanic or Latino, 24.8% Asian, 8.8% White, 52.3% American Indian and Alaska Native, 0.8%Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 23.5% Asian, 6.1% White, 54.4% American Indian and Alaska Native, 0.9%
LGBT Percentage4%6%

Differences between dental assistant/receptionist and receptionist duties and responsibilities

Dental assistant/receptionist example responsibilities.

  • Coordinate continuing education courses, schedule in office training sessions and manage first aid, CPR and a certifications.
  • Contact pharmacist to authorize medication for patients prior to dental procedures.
  • Store records securely and handle in compliance with legal requirements, including the HIPAA privacy and security regulations.
  • Assist in a variety of dental procedures including all types of fillings, root canals, extractions, crowns and dentures.
  • Chart, examination/treatment information, scheduled/cancel appointments using CDA.
  • Provide state-of-the-art individualize orthodontic treatment to adult and adolescent patients.
  • Show more

Receptionist example responsibilities.

  • Manage invoicing with QuickBooks, taking customer calls and helping with any issues, parts and equipment delivery/pickup/ordering.
  • Manage multiple employee/resident databases utilizing an EMR system.
  • Verify insurance information and manage medical records while ensuring confidentiality according to HIPAA requirements.
  • Manage desk operations for the YMCA, organizing and documenting members' payments and collating operational documents
  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Bill patients for medical services provide by various doctors using ICD-9 and CPT-4 coding.
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Dental assistant/receptionist vs receptionist skills

Common dental assistant/receptionist skills
  • Patients, 31%
  • Customer Service, 8%
  • Dental Procedures, 5%
  • Appointment Scheduling, 4%
  • Strong Computer, 4%
  • Dental Care, 4%
Common receptionist skills
  • Patients, 17%
  • Phone Calls, 14%
  • Customer Service, 9%
  • Data Entry, 9%
  • Telephone Calls, 8%
  • Front Desk, 8%

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