Dependable Home Health Care Remote jobs - 160 jobs
Provider Engagement Specialist-- Remote Nevada
Alignment Healthcare 4.7
Nevada jobs
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
The Provider Engagement Specialist is responsible for developing and maintaining strong relationships with provider offices to improve network performance, enhance provider satisfaction, and support organizational growth. This role partners with providers on strategies to increase patient retention and growth, while also driving performance across key quality and utilization metrics. The Provider Engagement Specialist serves as the main point of contact for providers, offering education, support, and tools to achieve goals.
Position Summary:
The Provider Engagement Specialist is responsible for developing and maintaining strong relationships with provider offices to improve network performance, enhance provider satisfaction, and support organizational growth. This role partners with providers on strategies to increase patient retention and growth, while also driving performance across key quality and utilization metrics. The Provider Engagement Specialist serves as the main point of contact for providers, offering education, support, and tools to achieve goals.
General Duties/Responsibilities (May include but are not limited to):
Build and maintain collaborative relationships with providers and their staff to support growth, retention, and performance improvement.
Partner with providers to improve performance on key performance indicators (KPIs), including but not limited to growth, retention, Annual Wellness Visits (AWVs), HEDIS gap closures, hospital and ER utilization, risk adjustment and other quality indicators.
Conduct initial provider onboarding and provide support for ongoing provider education on Alignment tools, clinical programs, PCP incentives, Member benefit offerings, Model of Care and other compliance requirements, and Alignment initiatives.
Assist in the development of training and educational materials/tools. Create provider
in-service and implementation packets.
Facilitate and serve as a single point of resolution for provider issues, including but not limited to UM, prior authorization, claims, encounter data, eligibility, provider rosters and directory validation.
Represent Alignment Health at provider meetings, trainings, and community events. Document meeting minutes and action items as needed.
Consistently utilize, update and maintain department databases and tracking tools to ensure provider engagement activities, provider visits and outcomes are documented and monitored.
Negotiate and implement standard physician and ancillary agreements; obtain provider credentialing; utilize network database to track recruitment activity.
Maintain weekly summary of activity and submit reports on a weekly basis.
Attend and participate in all staff meetings as required.
Perform special projects as assigned.
Supervisory Responsibilities:
N/A
Minimum Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The
requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Experience:
Two years related experience and/or training; or equivalent combination of education
and experience.
Experience in provider relations / contracting with an HMO or IPA, medical group or
institutional provider required
Education/Licensure:
B.A./B.S. or equivalent combination of education
and experience
Other:
Bi-lingual English/Spanish -
preferred
.
Organized, detail driven and a self-starter.
Strong analytic, quantitative, and problem-solving skills.
Strong verbal and written communication skills.
Relationship-builder and team-player
Strong presentation skills and ability to address diverse audiences appropriately and
effectively.
Computer Skills: Proficient user in MS office suite (Word, Excel and PowerPoint). 80% or more travel by car routinely required (In assigned market). Travel by plane required as needed. Maintenance of reliable means of transportation and valid driver's license and
automobile insurance required.
Extended works hours, as needed. Remote work on approval. Work Environment:
The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Pay Range: $54,434.00 - $81,651.00
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
$54.4k-81.7k yearly Auto-Apply 54d ago
Looking for a job?
Let Zippia find it for you.
Contact Service Center Business Operations Manager (Hybrid - Arkansas)
Maximus 4.3
Reno, NV jobs
Description & Requirements Maximus is currently seeking a dynamic and experienced Contact Service Center Business Operations Manager to support our AR NWD (Arkansas No Wrong Door) program. This high-level, client-facing role is critical to ensuring operational excellence, driving process improvements, and serving as a trusted advisor to internal and external stakeholders. The Contact Service Center Business Operations Manager is responsible for overseeing document control processes, driving continuous improvement initiatives, and providing strategic leadership to cross-functional teams. The ideal candidate will possess strong analytical skills, a collaborative mindset, and the ability to develop and maintain policies and procedures that align with program guidelines and organizational objectives.
This is a hybrid position that requires work to be performed both onsite at our Little Rock, AR office as well as remotely. The percentage of travel initially will be approximately 50%, however will depend on the nature of the project and related activities.
*This position is contingent upon contract award.*
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities-Participate in training programs, workshops, and conferences
Essential Duties and Responsibilities:
- Enhance and enforce the document control or change control governance processes.
- Provide oversight and perform research and gap analysis to determine and improve effectiveness of all operational documentation and processes.
- Provide leadership, guidance, and expertise to internal program management and support teams to solve issues, develop operational documentation, implement change requests, and document process changes.
- Provide analytical oversight and review of all relevant initiatives.
- Develop tools to enable leadership to address issues and make decisions related to change requests.
- Identify and resolve issues, problems, and concerns by leading cross functional teams.
- Develop, document, and maintain an effective set of policies and procedures consistent with program guidelines.
- Interface with management and steam to determine appropriate policies and procedures.
- Responsible for day-to-day operations to meet key performance metrics.
- Ensures that business rules and processes established by the Contractor are identified, documented and approved by DHS before and after system go-live.
- Oversee CSC development and expansion activities, including but not limited to interviews with DHS divisions.
- Recommend improvements to business processes to ensure that the CSC enables cost savings and improved functionality to DHS through process improvement.
- Oversee and consult on change management practices with Contractor and with DHS staff.
- Lead the development of the Interview Plan and Transfer of Operations Plan as well as ongoing maintenance of stakeholder relationships to ensure the CSC expansion vision is executed.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
- Five years of experience in management consulting and/or business analytics responsibilities on projects or similar scope required.
- Excellent written and verbal communication skills required.
- Previous experience in change management required.
- Previous experience in human services required.
- Knowledge of the Contractor's solution, having implemented and managed the solution in no less than one environment at least as complex as the Contractor's solution required.
- Proficiency in Microsoft Office Suite required.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to *******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
100,000.00
Maximum Salary
$
128,000.00
$53k-96k yearly est. Easy Apply 8d ago
Product Adoption Expert
Zoom 4.6
Carson City, NV jobs
What you can expect We are seeking a Product Adoption Expert to drive deep product adoption and maximize business value across Zoom's diverse product portfolio. This role serves as the expert liaison between Product, Marketing, and Customer Success teams, ensuring best-in-class onboarding, workflows, and use cases are scaled across our customer base while being deployable for high-impact customer engagements.
About the Team
This role partners closely with Customer Success Managers, Onboarding Managers, and Product teams to accelerate adoption across Zoom's innovative solutions, including Zoom Phone, Contact Center, AI Companion.
ResponsibilitiesDeployable Customer-Facing Engagements
+ Product Subject Matter Expertise: Serve as the adoption expert for assigned Zoom products (e.g., Zoom Phone, Contact Center, AI Companion, Rooms)
+ Strategic Customer Support: Join customer calls and workshops to map use cases and accelerate product-specific adoption
+ Cross-Team Collaboration: Partner with Customer Success Managers and Onboarding Managers during critical phases including launch, workflow integration, and renewals
+ Customer Education: Deliver impactful customer-facing sessions including office hours, deep dives, and workflow clinics
Scalable & Programmatic Impact
+ Asset Development: Collaborate with Product, Product Marketing, General Managers, and Enablement teams to create scalable adoption resources:
+ Micro-learnings and step-by-step guides
+ Comprehensive playbooks and success plans
+ Educational webinars and customer campaigns
+ Workflow and use case catalogs
+ Program Management: Execute one-to-many initiatives including ongoing office hours, community forums, and customer champion sessions
+ Launch Support: Ensure new product launches include adoption-ready materials for immediate CSM and customer use
+ Product Feedback: Provide strategic feedback to Product teams based on adoption patterns, customer use cases, and implementation blockers
Success Metrics & KPIs
+ Product Adoption Growth: Increase percentage of customers actively using key features and workflows
+ Time-to-Adoption: Accelerate adoption timelines for new product rollouts
+ Scalable Asset Reach: Maximize customer engagement through webinars, micro-learnings, and educational content
+ CSM Enablement Impact: Measure internal adoption of assets and reduction in repetitive support requests
+ Revenue Impact: Contribute to renewals and expansion opportunities tied to product adoption
Products Supported
+ AI and CAIC
+ Events and Webinars
+ Zoom Phone
+ Revenue Accelerator
+ Contact Center
+ Zoom Chat & Productivity Suite (Clips, Whiteboard, Scheduler, Docs, Notetaker, Mail & Calendar)
+ Zoom Workplace & Microsoft Better Together
+ Zoom Ecosystem: APIs, RTMs, Webhooks, Integrations
Salary Range or On Target Earnings:
Minimum:
$76,800.00
Maximum:
$186,200.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information.
About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application - take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step.
#LI-Remote
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines
$76.8k-186.2k yearly 12d ago
Care Advisor - Remote
Sharecare 4.4
Carson City, NV jobs
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ***************** .
**Job Summary:**
CareLinx is looking for a Care Advisor to assist with CareLinx's Payer Operations line of business. CareLinx is a healthcare technology platform that connects families with non-medical, in-home caregivers, and Care Advisors provide support and guidance to families during the caregiver search, interview, and hire process. Once a caregiver match is made, the Care Advisor will follow closely to ensure satisfaction and assist if the member's needs change. This support includes searching for viable caregiver candidates, setting up interviews, helping with the completion of the hiring process, and caregiver retention. You will be a liaison, maintaining relationships with caregivers and providing ongoing support to ensure that members have an exceptional experience while working with their caregivers.
As a Care Advisor, you are the expert for members and families about all things CareLinx-related. You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care journey. You should also be a team player and be willing to learn about CareLinx's health plan partners. If you think there's alignment with the description above, CareLinx may be the place for you.
**Location:** This role is remote, except for candidates located in the Mesa, AZ area. Those based near our Mesa office will be required to work on-site five days per week.
**Job Type:** Full-Time, Hourly
**Essential Job Functions:**
+ Assume responsibility for guiding members on the caregiver search journey through relationship building and exceptional communication in a call center environment.
+ Provide ongoing support after the caregiver hire to maintain the relationship with the family and caregiver and ensure overall satisfaction
+ Document accurate and complete notes of all family and caregiver interactions in CareLinx's EHR system
+ Work collaboratively and professionally with other team members and teams within CareLinx
+ Exhibit excellent verbal and written communication skills via phone, email, and text
**Specific Skills/ Attributes:**
+ Effective time management skills and high attention to detail
+ Excellent verbal and written communication skills
+ Superior organization and multitasking capabilities
+ Goal-driven, problem solver
+ Professional, confident, outgoing demeanor
+ Experience working with Microsoft Office Suite
+ Ability to maintain strict confidentiality, and exercise good judgment
+ Care Advisors are expected to meet performance goals set forth per CareLinx guidelines
+ Additional job duties may be assigned on an as-needed basis
**Qualifications:**
+ High school diploma or equivalent, required
+ Military experience is a plus but not required
+ Some college-level coursework, preferred
+ At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years experience in a customer service environment.
+ Previous healthcare experience preferred
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
$97k-131k yearly est. 48d ago
Sr. Knowledge Analyst - Contact Center Content Specialist (Remote)
Maximus 4.3
Reno, NV jobs
Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
• Identify emerging contact center trends and coordinate content updates to address urgent needs.
• Collaborate with client content teams to create, update, and review contact center-specific content.
• Serve as a subject matter expert for assigned customer agencies.
• Salesforce and SharePoint experience preferred.
• Call center knowledge and experience preferred.
Minimum Requirements
- Bachelor's degree with 5+ years of experience.
- Advanced degree or professional designation preferred.
- Develops solutions to a variety of complex problems.
- Work requires considerable judgment and initiative.
- Exerts some influence on the overall objectives and long-range goals of the organization.
• Developing website content experience
• Self-motivated and able to work independently
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
65,000.00
Maximum Salary
$
85,200.00
$53k-64k yearly est. Easy Apply 6d ago
Service Center Representative Banner Plans and Networks
Banner Health 4.4
Nevada jobs
**Primary City/State:** Tucson, Arizona **Department Name:** Customer Care **Work Shift:** Varied **Job Category:** Administrative Services **Estimated Pay Range:** $18.02 - $27.03 / hour, based on location, education, & experience. In accordance with State Pay Transparency Rules.
Banner Plans & Networks (BPN) is a nationally recognized healthcare leader that integrates Medicare and private health plans. Our main goal is to reduce healthcare costs while keeping our members in optimal health. BPN is known for its innovative, collaborative, and team-oriented approach to healthcare. We offer diverse career opportunities, from entry-level to leadership positions, and extend our innovation to employment settings by including remote and hybrid opportunities.
As a **Service Center Representative** for **Banner Plans & Networks** you will take inbound calls answering member and provider regarding coverage, benefits, and other coverage inquiries. You will be working in a fast paced and multitasking environment providing excellent customer service and satisfaction with a goal of first call resolution.
**Previous Call Center/high paced Contact Center environment experience required**
As a **Service Center Representative** , you will be working in a remote setting.
**Shifts will be 3-12s varied, days or nights. (weekends and holidays required)**
**Example shifts: 8am - 8pm or 8pm - 8am**
**This can be a remote position if you live in the following states only: AZ, CA, CO, NE, NV & WY**
If this role sounds like the one for you, Apply Today!
Banner Plans & Networks (BPN) is an accountable care organization that joins Arizona's largest health care provider, Banner Health, and an extensive network of primary care and specialty physicians to provide the most comprehensive healthcare solutions for Maricopa County and parts of Pinal County. Through BPN, known nationally as an innovative leader in new health care models, insurance plans and physicians are coming together to work collaboratively to keep members in optimal health, while reducing costs.
POSITION SUMMARY
This position supports the organization's service center by providing daily customer service to physicians and/or staff, employees, health and dental plan members and dependents, payors, hospital staff, and the community at large. Herein referred to as "customer".
CORE FUNCTIONS
1. Receives, documents, researches and responds to customer inquiries following established policies, procedures and standards. (Answer, identify, research, document, and respond to a diverse and high volume of inbound and outbound health insurance related customer calls on a daily basis.)
2. Prepares and/or initiates a variety of correspondence/documents in response to customer inquiries, following departmental procedures and compliance guidelines. (Meet quality, quantity, and timeliness standards to achieve individual department performance goals as defined within the department guidelines and compliance standards.)
3. Facilitates timely research and issue resolution through interaction and communication with the appropriate parties, which includes but is not limited to, department team members, employees within the organization, physician offices, and/or contracted plan representatives.
4. Works cohesively with team members to ensure delivery of outstanding customer service, in a positive work environment, that supports the department's ongoing goals and objectives.
5. Fulfills informational needs of clients for care coordination of members, appropriate access to contracted providers, services of contracted managed care organizations, employee benefits, health and dental plan inquiries, and services of staff such as utilization review, prior authorization, billing and contract management.
6. Services inbound and outbound customer and staff communications for all facilities in the states in which they operate. Works with various departments and staff to provide accurate managed care information.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Demonstrated ability to provide essential customer service and knowledge in a high paced contact center environment as typically demonstrated with up to one year of experience, preferably in a healthcare or managed care. Ability to use technology tools to research and obtain accurate information to respond to customer inquiries via incoming calls, emails and/or instant messaging/chat avenues while maintaining a professional and service oriented demeanor at all times. Demonstrated ability to utilize computer and typing skills.
The candidate must possess excellent communication skills to maintain a positive and helpful attitude with customers. Must have the ability to follow oral and written directions as they relate to the functions listed above. Must have the ability to acquire and utilize a sound knowledge of the company's customer information systems, as well as, fundamental knowledge of the organization's benefit programs, as described above. Must possess excellent organizational and time management skills to display the ability to provide timely, accurate information on a variety of benefit-oriented subjects.
PREFERRED QUALIFICATIONS
Bilingual preferred. Associate's degree with at least one to two years experience in a high call volume service center strongly preferred.
Additional related education and/or experience preferred.
**Anticipated Closing Window (actual close date may be sooner):**
2026-04-28
**EEO Statement:**
EEO/Disabled/Veterans (*****************************************
Our organization supports a drug-free work environment.
**Privacy Policy:**
Privacy Policy (*********************************************************
EOE/Female/Minority/Disability/Veterans
Banner Health supports a drug-free work environment.
Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability
$18-27 hourly 1d ago
Bilingual Health Specialist (RN, temporary, remote)
Maximus 4.3
Reno, NV jobs
Description & Requirements Maximus is looking for a limited-service Bilingual Health Specialist position to fill. The Health Specialist role will support our CDC INFO program and will provide advanced and accurate clinical inquiry responses to health related, disease control and prevention issues, including questions related to bioterrorism, first responders and national emergency situations from medical and other health care professionals, educators, and government agencies.
- Must hold a current, active RN license
- Position is remote and temporary through August 31, 2026
- Must be available to work the occasional weekend or holiday depending on business needs
- Computer equipment is not provided for this project. See below for equipment requirements
- Will work an 8-hour day between Monday - Friday 8:00 AM - 8:00 PM EST
- Must pass a bilingual Spanish/English assessment
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
Duties and Responsibilities:
- Provide subject matter expertise on CDC topics covered by CDC-INFO which includes, for example, HIV/AIDS, Immunizations, Environmental Health, NIOSH; Tuberculosis and Statistics.
- Respond to inquiries resulting from current events, such as food outbreaks, natural disasters and other events.
- Perform advanced database searches
- Perform assigned work in accordance with quality assurance measures
- Respond to medical personnel and clinicians in both verbal and written formats
Education and Experience Requirements:
- Bachelor's Degree in Nursing and current RN license is required.
- The ability to Read, Speak and Write in both English and Spanish is required.
- Experience in medical, scientific and public health discipline
- Clinical knowledge of and experience in CDC related topics.
- Proficient internet search skills.
- Working knowledge of Microsoft Office and ability to learn and utilize software applications
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
- Ability to work independently and communicate effectively
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
Please Note: This position requires a personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3).
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to ******************
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- May have additional training or education in area of specialization.
- Must be fluent in English and specified secondary language.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
34.85
Maximum Salary
$
68.55
$38k-64k yearly est. Easy Apply 7d ago
Dispositions Sales Agent
Priority Home Buyers LLC 3.9
Las Vegas, NV jobs
Job Description
Priority Home Buyers is seeking a motivated and results-driven Dispositions Sales Agent to join our team. This individual will play a vital role in selling our deals under contract, building and maintaining relationships with buyers, and consistently improving our deal template and offering memorandum. The ideal candidate will excel in communication, forming long-term relationships, and achieving sales goals through daily calls and follow-ups.
Position Overview:
Communicate with potential buyers to present and sell properties under contract.
Develop and nurture long-term relationships with buyers to build a reliable network.
Make daily calls and follow-ups to ensure consistent buyer engagement.
Create and continuously improve deal templates and offering memorandums.
Collaborate with the team to ensure smooth transactions and resolve issues promptly.
Maintain accurate records of buyer communications and transaction details.
Key Responsibilities:
1. Sell Properties Under Contract:
Work with the acquisitions team to stay informed about newly acquired properties and evaluate their marketability.
Market and sell properties to a network of investors, ensuring the deals close quickly and smoothly.
Use a variety of sales techniques, including direct outreach, investor lift, investor base, and networking, to sell deals under contract.
Negotiate sale terms and coordinate with Title/Escrow or transactional teams to finalize deals.
2. Build and Maintain Relationships with Buyers:
Cultivate and grow relationships with new and existing buyers, including investors, rehabbers, and landlords.
Develop a deep understanding of buyer preferences and investment criteria to match them with the right properties and add them to our buyers list. Nurture these relationships by touching base with each buyer weekly.
Communicate regularly with buyers to keep them informed about available properties, market trends, and upcoming opportunities.
3. Networking and Lead Generation:
Continuously expand the buyer database through networking, industry events, social media, and other lead generation activities.
Utilize CRM tools to track interactions, monitor leads, and manage the sales pipeline.
Transaction Coordination:
Manage the contract process from start to finish, ensuring all necessary documentation is completed accurately and promptly. Oversee the VA TC team.
Work with the title/transaction operations team to ensure smooth closings and resolution of any issues that arise during the transaction.
4. Market Research and Strategy:
Monitor and analyze local market trends to understand buyer demand and adjust marketing strategies accordingly.
Provide feedback on pricing and property positioning to the acquisitions team based on buyer demand and market conditions.
5. Achieve Sales Targets:
Meet or exceed monthly and quarterly sales targets set by management.
Maintain a high level of productivity and drive in achieving company goals.
Behavioral Traits:
Independent: Capable of working autonomously and taking initiative.
Sociable: Skilled at building rapport and establishing relationships.
Driving: Results-oriented with a strong focus on achieving goals.
Flexible: Adaptable to changing priorities and business needs.
Objective: Approaches decision-making and problem-solving with a rational mindset.
Qualifications:
Minimum of one year of experience in real estate sales, dispositions, or a related field.
Proven ability to train and mentor others in similar roles.
Demonstrated track record of achieving sales goals at least 90% of the time.
Strong communication, negotiation, and relationship-building skills.
Proficient in problem-solving and critical thinking.
Highly organized with attention to detail and follow-through.
Why Join Priority Home Buyers?
Challenge: Find purpose in impactful work every day.
Recognition: Be valued and appreciated for your contributions.
Growth: Experience meaningful career development.
Location: Enjoy a flexible, work-from-home schedule.
Salary: Competitive compensation at or above industry standards.
Hours: Maintain a healthy work/life balance.
Culture: Join a vibrant and positive team environment.
Environment: Flexible and desirable work-from-home schedule.
Industry: Be part of a dynamic and desirable real estate niche.
Brand: Align with the values and mission of Priority Home Buyers.
Core Values:
CANI: Constant and Never-ending Improvement
Integrity
Resilience
Commitment
Our Purpose:"Priority Home Buyers creates opportunities and innovative solutions, while transforming lives through compassion, constant improvement, and a commitment to excellence."
If you are passionate about sales, real estate, and building meaningful relationships while working in a dynamic and supportive environment, we encourage you to apply for this exciting opportunity!
$32k-52k yearly est. 1d ago
Project Implementation Manager (Hybrid - Remote)
Maximus 4.3
Reno, NV jobs
Description & Requirements Maximus is currently seeking a dedicate and results-driven Project Implementation Manager to support our AR NDW (Arkansas No Wrong Door) program. The Project Implementation Manager will be responsible to lead and manage project operations from start to finish. This role requires strong client communication skills, the ability to build and maintain relationships with clients, and the capability to manage complex projects effectively.
This is a hybrid position that will require travel to Little Rock, AR throughout the implementation process.
*This position is contingent upon contract award.*
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities-Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Organize project teams, assign individual responsibilities, develop project schedules, and determine resource requirements.
- Oversee all facets of project operations.
- Deploy resources to address all operational needs.
- Make informed decisions and ensure adherence to budgets.
- Communicate updates and project status effectively and efficiently.
- Recommend innovative methodologies, techniques, and criteria for projects.
- Ensure adherence and compliance to internal and external quality standards.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of project management experience required.
- Equivalent combination of education and experience considered in lieu of degree.
- Project Management Professional (PMP) or similar certification required.
- Proficiency in Microsoft Office Suite required.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to *******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
#max Priority
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
87,850.00
Maximum Salary
$
125,000.00
$89k-140k yearly est. Easy Apply 2d ago
Senior Manager, Inside Sales (Remote)
Insulet 4.7
Nevada jobs
The Senior Manager, Inside Sales position will provide leadership to a team of Inside Sales managers/supervisors. The Senior Manager will be responsible for implementing strategies that balance internal operations and efficiency objectives, regulatory requirements, customer advocacy and customer pipeline management. This position will manage the day to day operations of the inside sales team including but not limited to; coaching and developing both managers and representatives on daily job activities, implementing programs supporting team engagement levels, driving and supporting training initiatives for efficiency and effectiveness, ensuring accountabilities to metrics and productivity measurements, call quality assurances and HIPAA verifications, and the development and performance of inside sales representatives. In addition, this role will work cross functionally with internal departments to ensure customer support and satisfaction, compliance and product quality deliverables, and budgetary objectives are achieved.
Responsibilities:
Create and communicate a vision and strategy for the department. Demonstrate and lead by driving for the desired outcomes and sales results. Establish and communicate clear performance expectations.
Coach, develop and manage the inside sales leadership team against key performance indicators and target objectives. Identify and recruit strong candidates and create an inspirational environment and culture.
Provide and promote continuous improvement initiatives and innovative ideas to drive efficiencies and positively impact business results.
Promote an environment where information and knowledge are freely shared between individuals and departments, and utilization of reporting tools helps inform good business decisions.
Drive increased effectiveness and efficiency in key business processes and ensure team achieves daily, weekly, and monthly commercial metrics and KPI's
Responsible for developing the communication network and interface between Inside Sales and relevant internal departments that allow Insulet to meet all complaint reporting requirements, shipping sales goals and customer service objectives.
Responsible for managing the timely, accurate exchange of information for reporting purposes and develop programs targeted at improving process efficacies.
Develop plans for resourcing support including budget, headcount, skills/competencies, training requirements and performance standards. This includes indirect management of staff with external partners (assist Rx).
Responsible for field and customer satisfaction, responsiveness, and escalation management.
Performs other duties as assigned.
Education and Experience:
Minimum Requirements:
10+ years' work experience, to include 5+ years' experience in sales and 3+ years' experience leading leaders
Bachelor's Degree
Preferred Skills and Competencies:
Management of an inside sales center (or equivalent experience) with vendor management, retail and mail order pharmacy experience, and partner relationships as a critical component.
Experience implementing complex product training across a diverse work team (internal and external).
Experience developing scripts, technical documentation, and training as well as quality and compliance management, coaching, and feedback to management team.
Strong analytical skills, with prior experience analyzing call metrics.
Familiarity with diabetes industry or strong basic knowledge of the disease and treatment is very helpful.
Excellent communication and leadership skills are necessary to effectively manage this department.
Able to appropriately coordinate internal resources so ensure internal sales team coverage across the country
Strong hands-on computer and analysis skills.
Physical Requirements:
Position will require some business travel to pharmacy/Vendor partners, Salt Lake City, Nashville, and field travel (multi-day overnight business trips required as needed).
Remote/Flexible: (no days required to be onsite) This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired)
Additional Information:
Compensation & Benefits: For U.S.-based positions only, the annual base salary range for this role is $101,550.00 - $152,325.00 This position may also be eligible for incentive compensation. We offer a comprehensive benefits package, including: • Medical, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) • And additional employee wellness programs Application Details: This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online. Actual pay depends on skills, experience, and education.
Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.
We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
(Know Your Rights)
$101.6k-152.3k yearly Auto-Apply 10d ago
Las Vegas - Onsite or Remote Licensed Mental Health Therapist (LCSW, LMFT, LCPC, MFT-I, CPC-I)
Behavioral Health Solutions 4.3
Las Vegas, NV jobs
Job Description
Behavioral Health Solutions is looking for passionate LCSW, LMFT, LCPC Therapists to join our Outpatient Therapy team in Nevada! We have onsite and Remote opportunities available.
Whether you join as a W2 Employee or an Independent Contractor, you will have the freedom to create your own schedule, hours, and size of caseload you desire!
Behavioral Health Solution's (BHS) team of mental health treatment professionals who specialize in providing comprehensive behavioral health services for individuals residing in the state of Nevada. BHS encourages a collaborative culture with hands-on leadership. As a leading provider of behavioral health services, we are seeking skilled professionals of the highest caliber who share our commitment to providing state-of-the-art mental health services to patients in the state of Nevada.
Responsibilities
Completes diagnostic evaluations, diagnosis, psychotherapy, treatment planning, and consulting both in-person in outpatient headquarters and remotely using company-provided Telehealth software.
Completes documentation in a timely fashion remotely in our EMR (Athena I).
Compliance with agency policies and procedures.
Job Types
Full-time or Part-time
W2, and Independent Contractor opportunities are available.
Onsite or Remote or Hybrid
Requirements
LCSW, LMFT, LCPC, Licensure required
Professional Liability Insurance.
Credentialed with Medicaid/Medicare a PLUS!
Some facilities may require up-to-date vaccinations or appropriate exemptions.
TB Test.
CPR/AED/First Aid Certification.
Skills
Basic computer knowledge.
Excellent written communication.
Attention to detail.
Strong interpersonal skills.
Flexible, organized, and functions under stressful situations.
Fluency in Spanish is a plus.
Benefits
Competitive Earnings.
Hands-on and Virtual Training and Supervision.
Work-Life Balance / Flexible Work Schedule.
A comprehensive benefits package (Medical, Dental, Vision, Life Insurance, and more).
401k with a 3% company match.
Compensation is $40 - $49.50 per billable unit depending on Licensure and Billable Hourly model.
$40-49.5 hourly 9d ago
Coder II - OP Physician Coding (Ortho Surgery)
Baylor Scott & White Health 4.5
Carson City, NV jobs
** **Upper Extremity:** **- Shoulders:** Total/Hemi Arthroplasty, Arthroscopy, Rotator cuff repair, Biceps tenodesis, Acromioplasty, Distal claviculectomy, Superior Labrum Anterior to Posterior tear (SLAP) repair
**- Elbows:** Cubital tunnel release, Bursectomy, Arthroplasty
**- Wrist:** Carpal tunnel release, Carpectomy, TFCC debridement/repair, 4-corner fusion, De Quervain (1st dorsal compartment)
**- Hands:** Trigger fingers, Ganglions, Mallet fingers, Carpometacarpal (CMC) arthroplasty, , Dupuytren's (Palmar fascial fibromatosis), Amputations
**Lower Extremity:**
**- Hips:** Dislocation reductions, Total/partial Arthroplasty, Femoral fracture treatments, Arthroscopy
**- Pelvis:** Fracture repairs
**- Femur:** ORIF neck fractures, Trochanteric repairs, shaft fracture repairs
**- Knees:** Dislocation repairs/reductions, Total/hemi arthroplasty, Meniscal repairs, Ligamentous reconstructions and repairs, Arthroscopy
**- Tibia/Fibula:** Plateau repairs, shaft Fracture repairs, Percutaneous repairs, Arthrodesis, Pilon/Plafond repairs, Malleolar repairs, Sprain
**WORK MODEL/SALARY**
Days: Monday - Friday
Hours: 8hrs a day, 80hrs a pay period
100% Remote
The pay range for this position is $26.66 (entry-level qualifications) - $40.00 (highly experienced) The specific rate will depend upon the successful candidate's specific qualifications and prior experience.
**JOB SUMMARY**
+ The Coder 2 is proficient in three or more types of outpatient, Profee, or low acuity inpatient coding.
+ The Coder 2 may code low acuity inpatients, one time ancillary/series, emergency department, observation, day surgery, and/or professional fee to include evaluation and management (E/M) coding or profee surgery.
+ For professional fee coding, team members in this job code will be proficient for inpatient and outpatient, for multi-specialties.
+ Coder 2 utilizes the International Classification of Disease (ICD-10-CM. ICD-10-PCS), Healthcare Common Procedure Coding System (HCPCS) including Current Procedural Terminology (CPT) and other coding references to ensure accurate coding.
+ Coding references will be used to ensure accurate coding and grouping of classification assignment (e.g., MS-DRG, APR-DRG, APC etc.)
+ The Coder 2 will abstract and enter required data.
**ESSENTIAL FUNCTIONS OF THE ROLE**
+ Examines and interprets documentation from medical records and completes accurate coding of diagnosis, procedures and professional fees.
+ Reviews diagnostic and procedure codes and charges in the applicable documentation system to generate appropriate coding and billing.
+ Communicates with providers for missing documentation elements and offers guidance and education when needed.
+ Reconciles billing issues by formulating the rationale for rejecting and correcting inaccurate charges.
+ Works collaboratively with revenue cycle departments to ensure coding and edits are processed timely and accurately.
+ Reviews and edits charges.
**KEY SUCCESS FACTORS**
+ Sound knowledge of applicable rules, regulations, policies, laws and guidelines that impact the coding area.
+ Sound knowledge of transaction code sets, HIPAA requirements and other issues impacting the coding and abstracting function.
+ Sound knowledge of anatomy, physiology, and medical terminology.
+ Demonstrated proficiency of the use of computer applications, group software and Correct Coding Initiatives (CCI) edits.
+ Sound knowledge of ICD-10 diagnosis and procedural coding and Current Procedural Terminology (CPT) procedural coding.
+ Ability to interpret health record documentation to identify procedures and services for accurate code assignment.
+ Flexibility and adaptability while also balancing requirements and regulatory and accreditation guidelines that are non-negotiables.
Must have one of the following Certifications:
+ Registered Health Information Administrator (RHIA)
+ Registered Health Information Technologist (RHIT)
+ Certified Coding Specialist (CCS)
+ Certified Coding Specialist Physician-based (CCS-P)
+ Certified Professional Coder (CPC)
+ Certified Outpatient Coder (COC)
+ Certified Inpatient Coder (CIC)
+ Certified Interventional Radiology Cardiovascular Coder (CIRCC)
**BENEFITS**
Our competitive benefits package includes the following:
+ Immediate eligibility for health and welfare benefits
+ 401(k) savings plan with dollar-for-dollar match up to 5%
+ Tuition Reimbursement
+ PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
**MQUALIFICATIONS**
+ EDUCATION - H.S. Diploma/GED Equivalent
+ EXPERIENCE - 2 Years of Experience
+ CERTIFICATION/LICENSE/REGISTRATION - Must have ONE of the coding certifications as listed:
+ Cert Coding Specialist (CCS)
+ Cert Coding Specialist-Physician (CCS-P)
+ Cert Inpatient Coder (CIC)
+ Cert Interv Rad CV Coder (CIRCC) - Cert Outpatient Coder (COC)
+ Cert Professional Coder (CPC)
+ Reg Health Info Administrator (RHIA)
+ Reg Health Information Technician (RHIT).
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$26.7 hourly 46d ago
Clinical Reviewer RN (Remote in TN)
Maximus 4.3
Las Vegas, NV jobs
Description & Requirements Maximus is seeking a Clinical Reviewer (Registered Nurse) to support the Tennessee (TN) Appeals area of the contract. In this role, the RN Clinical Reviewer is responsible for reviewing clinical cases, applying nursing judgment and regulatory guidelines, and ensuring each case is accurately assessed and routed to the appropriate department or escalated as needed. This position plays a critical role in maintaining compliance, supporting timely appeal resolutions, and ensuring high-quality, clinically sound decision-making.
About the Program:Tennessee Long-Term Services and Supports (TN LTSS) refers to a coordinated system of programs and services designed to assist individuals who have chronic illnesses, disabilities, or functional limitations and need ongoing support to live as independently and safely as possible. TN LTSS includes a range of home- and community-based services (HCBS) and institutional care options that help individuals with activities of daily living, medical needs, and personal care, while prioritizing care in the least restrictive setting. The program supports older adults and individuals with physical, intellectual, or developmental disabilities through person-centered planning that promotes dignity, independence, and quality of life.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Review requests for services including admission, discharges and continued stays for adherence to clinical criteria, state and federal policy, and related requirements.
- Issue approvals, denials or recommendations based on contract requirements.
- Identify need for additional clinical documentation or consultation.
- Complete documentation of activities within contract systems.
- Communicate with providers, individuals and their designees, or state workers as required.
- Performs other related duties as assigned.
Minimum Requirements
- Current Registered Nurse (RN) license valid in the state of practice is required
- High School Degree or equivalent required
- Minimum 2 years of clinical experience required
- Minimum of one (1) year of registered nurse experience
Preferred Requirements
- Knowledge of mental health principles and practices
- Experience in physical rehabilitation
- Attention to detail
Home Office Requirements
- Maximus provides company-issued computer equipment and/or cell phone
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
#ClinicalServices
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
33.00
Maximum Salary
$
37.12
$50k-91k yearly est. Easy Apply 5d ago
Medical Director
Spectrum Healthcare Resources 4.1
Las Vegas, NV jobs
Spectrum Healthcare Resources is excited to offer a potential career opportunity for a Behavioral Health Medical Director supporting the TriCare/Department of Defense and Community Care Network/Department of Veterans Affairs. This remote-based civilian position is an outstanding chance to make a meaningful contribution to the healthcare of veterans and military beneficiaries while benefiting from work-life flexibility, professional collaboration, and impactful leadership.
Join us in leading high-quality care initiatives for those who have served our country, with a focus on system-wide clinical improvement, peer collaboration, and mission-driven support!
Requirements:
Doctor of Medicine (MD) or Doctor of Osteopathy (DO) from an accredited medical school.
Active, unrestricted license to practice medicine in the United States.
Board certification or board eligibility through a recognized specialty board.
U.S. Citizenship.
Favorable background investigation through the Department of Defense (DoD).
Minimum of 5 years of medical practice experience.
3+ years of experience in managed care environments.
Preferred:
Experience working with TRICARE, Veterans Affairs, or other federal health plans.
Advanced degree in management (MPA, MBA, MHA, MPH).
Corporate-level leadership experience.
Experience using InterQual and/or similar evidence-based criterial to assess medical interventions, procedures and treatments.
Job Responsibilities:
Provide program-wide clinical guidance across multiple medical management domains including Utilization Management, Case Management, Quality, and Public Health.
Lead and participate in quality committees and collaborative safety initiatives.
Review member cases for appropriateness and quality of care; document findings in CareRadius and other health systems.
Conduct peer-to-peer discussions with network providers and internal stakeholders.
Develop and implement corrective action plans related to clinical quality or provider performance.
Collaborate closely with TriWest teams such as Clinical Operations, Data Analytics, and General Counsel.
Provide clinical expertise on new technologies, treatment protocols, and population health initiatives.
Interact with veterans and beneficiaries to support satisfaction and outcomes.
Stay current with required licensure, board certification, and federal medical standards.
Working Conditions:
Remote position with standard weekday hours and occasional after-hours availability.
Extensive computer-based work; prolonged periods of sitting may be necessary.
Company Overview:
Spectrum Healthcare Resources (SHR) was established in 1988 to deliver systems and processes designed to meet the unique needs of Military and VA Health Systems. SHR is a leading organization that provides physician and clinical staffing and management services to United States Military Treatment Facilities, VA clinics and other Federal Agencies through various contracting vehicles. A Joint Commission Health Care Staffing Services firm, SHR is the military staffing division of TeamHealth, a Nationwide organization that serves 850 civilian and military hospitals with a team of 9,600 affiliated health care professionals. EOE/Disabled/Veterans
Location : Location US-NV-Las Vegas Recruiter : Full Name: First Last Joseph Day Direct phone number 314-744-4138 Recruiter : Email joseph_day@spectrumhealth.com
$195k-286k yearly est. Auto-Apply 57d ago
Community Health Worker (Sign-on Bonus)
Activate Care 3.6
Las Vegas, NV jobs
Job Description
** This is a Hybrid role where applicants should reside within 30 minutes from Clark County in Las Vegas, Nevada to be strongly considered for this position. **
At Activate Care, we're on a mission to improve health equity and drive improved health outcomes across the country. Our Community Care Record platform enables healthcare and community organizations to coordinate care for populations challenged with health-related social needs. Path Assist is our tech-enabled community health worker program for HRSN utilizing an evidence-based, structured intervention. Our goal is simple: increase health confidence, improve self-efficacy, and reduce inappropriate healthcare spend.
Role Overview:
Activate Care is teaming up with
CareSource,
and were building a team of hybrid,
Care Coordinators
located in Nevada, who will play a key role in supporting the screening, assessment, and care navigation for local Nevada community members enrolled in the Path Assist program. This role will be both work from home, and require commuting in the field or local designated area. This is an exciting role that will help accelerate local change happening in your state to drive toward better and more equitable community health.
You might be a great fit for this role if you:
Have a passion for and experience working with individuals and families to make sure they have the knowledge, support, and resources needed to meet their social and health needs.
Have experience successfully creating client or patient-centered action plans with community members and connecting them to services and resources from local nonprofits and social service organizations.
Have a deep understanding of how to navigate barriers that individuals face when attempting to access community-based services or support.
Are a self-starter who can operate independently with minimal supervision and think creatively to solve problems.
Detail-oriented and focused on the delivery of the program model as designed.
Thrive in a fast-paced hybrid work environment that is constantly changing by operating with a high level of autonomy/self-direction.
Have experience utilizing electronic platforms to document patient or client care and interactions, adhering to excellent data collection standards.
Curious and committed to developing strong relationships with resources in your community to improve the success of client referrals.
Responsibilities:
Provide care coordination and resource navigation to an assigned caseload of community member clients with unmet social needs.
Conduct consistent telephonic outreach, follow-up, and coaching to clients to assist with enrollment in services/benefits/programs for which they are eligible.
Administer social determinants of health (SDOH) screening, intake forms, and any needed assessments in the Activate Care platform.
Assist clients with prioritizing goals and creating client-centered care plans.
Coordinate with community nonprofits and resources to help clients meet their needs.
Provide resources to clients to improve their health literacy and self-sufficiency.
Take a proactive approach to assist with assigned cases (eg. help schedule appointments, complete applications, make reminder calls, etc.)
Maintain client privacy and uphold confidentiality at all times.
Participate in weekly team meetings, workshops, and trainings to expand knowledge of department priorities, while remaining current on new developments, as required.
Ability to commute to and from client's homes
Other duties as assigned.
Requirements
Qualifications & Skills:
Degree requirements: Candidates should possess a minimum of a high school diploma or equivalent.
Must have a valid driver's license in the state of Nevada
Must be able to use personal vehicle to commute to and from client's homes
2-3 years of relevant work experience providing direct care coordination services to individuals and families (
preferred
)
Experience working directly with nonprofits, social service providers, faith-based groups, or government agencies that address social determinants of health.
Exceptionally strong independent working skills with strong communication.
A collaborative team player who is committed to supporting, encouraging, and helping their team of colleagues.
Cultural humility: You are able to communicate effectively with people from various backgrounds and work respectfully across demographic, socioeconomic, language, and all other constituents that represent diverse cultures of communities.
Additional language skills are a plus!
Diversity & Inclusion:
At Activate Care, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military, and veteran status, and any other characteristic protected by applicable law. Activate Care believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
The Company will not sponsor applicants for work visas at this time.
$36k-51k yearly est. 4d ago
Director, Information Security and Risk (Identity & Access Management)
Cardinal Health 4.4
Carson City, NV jobs
**_What Information Security and Risk contributes to Cardinal Health_** Information Security and Risk develops, implements, and enforces security controls to protect the organization's technology assets from intentional or inadvertent modification, disclosure or destruction. This job family develops system back-up and disaster recovery plans. Information Technology also conducts incident response, threat management, vulnerability scanning, virus management and intrusion detection and completes risk assessments.
The _Director, Information Security and Risk (Identity & Access Management)_ is responsible for leading the organization's Identity & Access Management (IAM) strategy, governance, and operations to ensure secure, efficient, and compliant access to technology resources. This role requires a leader with proven ability to execute large-scale enterprise IAM programs that directly impact how employees, contractors, and customers interact with Cardinal Health technology. Success in this role demands a balance between delivering a frictionless, user-friendly experience and maintaining the highest standards of security. The Director must also excel at building partnerships across the organization and collaborating on program delivery, while driving operational excellence and anticipating business risks associated with IAM changes.
**Location** - Ideally targeting individuals local to Central Ohio, but open to candidates located nationwide (fully remote). If living within commutable distance of our corporate HQ in Dublin, OH - the expectation would be to come in-office two or three days a month for team meetings.
**Responsibilities**
+ Act as a visionary in designing and executing multi-year IAM strategy that aligns with business goals and customer needs
+ Develop and oversee enterprise IAM policies, standards, and procedures, ensuring consistent enforcement across the organization.
+ Lead IAM initiatives including identity lifecycle management (provisioning, de-provisioning, role-based access, entitlement reviews).
+ Direct privileged access management (PAM) programs to safeguard critical systems and sensitive data.
+ Ensure compliance with internal policies and external regulatory requirements (e.g., SOX, HIPAA, GDPR, PCI-DSS) through strong access controls.
+ Execute enterprise IAM programs with significant business impact, ensuring seamless access for employees, contractors, and customers.
+ Balance user experience with security by designing IAM solutions that are simple, intuitive, and resilient.
+ Drive operational excellence by establishing repeatable processes, KPIs, and service delivery models for IAM functions.
+ Build strong partnerships across IT, Security, HR, and business units to align IAM delivery with organizational priorities.
+ Establish metrics and reporting mechanisms to monitor IAM effectiveness, operational performance, and program maturity for executive leadership.
+ Lead training and awareness programs related to IAM policies, secure access practices, and identity governance.
**Qualifications**
+ Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field preferred.
+ Ideally targeting individuals with 12+ years of IT/security experience with at least 5 years in IAM leadership roles preferred.
+ Proven track record of executing enterprise IAM programs with measurable business impact.
+ Prior people leadership experience and demonstrated ability to manage operational IAM teams, highly preferred.
+ Expertise with IAM tools and platforms (e.g., Okta, SailPoint, CyberArk, Azure AD).
+ Strong understanding of relevant Regulatory and Compliance requirements (HIPAA, SOX, HITRUST CSF, etc.).
+ Strong understanding of authentication protocols (SAML, OAuth, OpenID Connect, Kerberos) and cloud IAM (AWS IAM, Azure RBAC, GCP IAM).
+ Certifications such as CISSP, CIAM, or CISM preferred.
+ Strong analytical, relationship management, and communication skills (both written and verbal).
+ Ability to collaborate across functions and influence stakeholders to achieve IAM program success.
**What is expected of you and others at this level**
+ Provides leadership to managers and experienced professional staff; may also manage front line supervisors
+ Manages an organizational budget
+ Develops and implements policies and procedures to achieve organizational goals
+ Assists in the development of functional strategy
+ Decisions have an extended impact on work processes, outcomes, and customers
+ Interacts with internal and/or external leaders, including senior management
+ Persuades others into agreement in sensitive situations while maintaining positive relationships
_\#LI-LP_
_\#LI-Remote_
**Anticipated salary range:** $135,400 - $228,910
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/25/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$135.4k-228.9k yearly 29d ago
Remote Therapist - Nevada (LCSW, LMFT, LPC, LMHC)
Total Life 4.1
Nevada jobs
Ever-Hiring Role - Applicants Are Always Welcome to Apply
Total Life is continuously seeking passionate and qualified clinicians to join our team. If you're interested in supporting healthier aging and making a lasting impact through compassionate, evidence-based care, we encourage you to apply today.
About Us:
Total Life is on a mission to support healthier aging and combat mental health issues by making quality, affordable emotional support services easily accessible. We are a behavioral health company solely committed to serving healthier aging by taking an evidence-based approach to mental health and aging.
About This Opportunity:
Total Life is currently seeking a Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, Licensed Professional Counselor, or Licensed Mental Health Counselor in the state of Nevada to provide virtual individual and/or group therapy for clients experiencing anxiety, depression, grief, loneliness, life transitions, and pain/medication management. This is an opportunity to work in a thriving, supportive environment with room for growth, extra income, and flexible scheduling, all while completely remote.
Primary Responsibilities:
Provide engaging and effective virtual therapy (individual and/or group)
Apply evidence-based approaches to help clients thrive
Leverage your clinical experience and actively work with clients to accelerate your professional growth
Focus in the area of healthier aging with a compassionate, expert team dedicated to supporting you and your journey
Requirements
Our Requirements:
Valid LCSW, LMFT, LPC, LMHC licensing in Nevada
Minimum of 2 years post-licensure clinical experience delivering psychotherapy
Experience with CBT, DBT and other evidence-based methods
Proof of professional liability insurance ($1,000,000 claim limit / $3,000,000 aggregate) or willingness to obtain prior to hire
Active NPI number
Comfortable with technology and delivering teletherapy
Minimum availability of 10 hours per week
Existing Medicare credentialing and CAQH setup are a plus
Ability to pass a criminal background check
Even if you don't meet every requirement, we encourage you to apply-we're excited to meet passionate clinicians ready to make a difference!
What Will Set You Apart:
Licensed in multiple states
Availability of 20+ hours per week
Benefits
Compensation & Benefits:
$55-70 per session, based on experience and credentials
1099 independent contractor role
Opportunities for professional growth and additional income
Work fully remote with a supportive team
Schedule:
Flexible part-time or full-time positions available
Flexible availability (weekday or weekend options)
How to Apply:
Please attach your resume highlighting your professional experience.
Our Commitment:
Total Life is proud to be an equal opportunity employer. We value diversity, inclusion, and respect, ensuring a workplace free from discrimination and harassment.
$51k-78k yearly est. Auto-Apply 60d+ ago
Breast Imaging
Mountainview Hospital 4.6
Las Vegas, NV jobs
Due to excellent growth in the Las Vegas market, a private group is searching for a fellowship-trained BE/BC Radiologist to join their team. They are a dedicated, cohesive group of experienced physicians, so there is always availability of colleagues to consult on complex cases. They also teach residents in an ACGME diagnostic radiology residency.
Qualified Candidates:
• Visa candidates accepted.
• Fellows and residents welcome to apply.
• Board eligible or certified by American Board of Radiology or the American Osteopathic Board of Radiology.
• Neuro Radiology Fellowship a plus
Incentives:
• General Radiologist to work remote DAY shift 7on/14off
• 7a-5pm PST remote shift 7 days on Monday - Sunday, 14 days off
• The ideal candidate should have a strong background in all facets of general radiology.
• Fellowship trained is required. ABR-certified or eligible required.
• Our well-established practice encompasses a wide array of highly skilled referring subspecialists.
• Competitive starting salary, leading to 3-year partnership track.
$85k-111k yearly est. 27d ago
Vice President-Federal Communications and Marketing (Hybrid Remote - McLean, VA / DC Area)
Maximus 4.3
Reno, NV jobs
Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus.
This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area.
Key Areas of Responsibility
- Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials.
- Developing new programs for customer engagement including integrated marketing programs from concept to execution
- Drive Maximus Federal solutions and offerings.
- Manage digital and social media strategies across the federal market
- Build, manage, and coach a high-performing marketing team.
- Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports.
- Work closely with the growth leaders to align sales and marketing strategies
- Maintain brand standards and ensure compliance across all marketing and communications channels.
- Build long-term relationships with employees, clients, government officials, and stakeholders.
- Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company.
- Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement.
- Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation.
This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions.
Qualifications:
-15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team.
-Previous experience at a corporation focused on the Federal sector.
-Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered.
-MA degree in Marketing, Communication, or similar relevant field, preferred.
-Outstanding communication, presentation, and leadership skills.
-In-depth knowledge of the Federal sector.
-Critical thinker with problem-solving skills.
-Strong interpersonal and communication skills.
Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
216,155.00
Maximum Salary
$
292,455.00
$91k-162k yearly est. Easy Apply 7d ago
Crisis Counselor - Fully Remote in Las Vegas, NM
Protocall Services 3.9
Las Vegas, NV jobs
Education (one of the following required): Bachelor's Degree from an accredited 4 year college or university. Experience: Minimum of 1 year direct experience in behavioral health, counseling, or social services Location: Remote, New Mexico residency required Benefits Comprehensive medical, dental, and life insurance 401(k) program with company match Company-matched student loan repayment program Short- and long-term disability (STD/LTD) Employee Assistance Program (EAP) Accrued PTO (earn up to 4 weeks in your first year) Opportunities for professional growth and advancement Compensation & Incentives In addition to base hourly pay, our crisis counselors are eligible for the following incentives: + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training. + $1.00/hour - for working a full 40-hour schedule in the workweek post-training Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team. Who We Are Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded "Top Workplace" honors for our strong culture, mission-driven work, and commitment to employee well-being. We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need.
About the Role
As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience.
Primary Responsibilities
* Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance.
* Build rapport, actively listen, and foster client engagement.
* Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues.
* Provide resources, coping strategies, referrals, and safety planning.
* Intervene appropriately in emergent situations.
* Maintain accurate, timely, and clinically sound documentation.
* Multitask effectively while navigating multiple software systems.
* Ensure a secure, HIPAA-compliant home workspace with a locking door and a wired, stable internet connection.
What You Can Expect
* Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST
A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment.
* Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required.
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different