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Deployment analyst vs desktop support analyst

The differences between deployment analysts and desktop support analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a deployment analyst, becoming a desktop support analyst takes usually requires 1-2 years. Additionally, a deployment analyst has an average salary of $91,540, which is higher than the $48,674 average annual salary of a desktop support analyst.

The top three skills for a deployment analyst include supply chain, logistics and data gathering. The most important skills for a desktop support analyst are desktop support, customer service, and computer system.

Deployment analyst vs desktop support analyst overview

Deployment AnalystDesktop Support Analyst
Yearly salary$91,540$48,674
Hourly rate$44.01$23.40
Growth rate9%10%
Number of jobs47,91599,621
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 50%
Average age4342
Years of experience62

What does a deployment analyst do?

A deployment analyst develops strategies to optimize the deployment of new technologies in an organization, ensuring a smooth and efficient workflow. They primarily conduct research and analyses, gather and interpret data from different departments, conduct risk assessments, create business forecasts and sales models, and develop business plans according to the company's vision and mission. Through their research findings, an analyst comes up with methods to enhance practices and solutions to solve issues or concerns. Moreover, a deployment analyst supervises staff performance and implements company policies and regulations.

What does a desktop support analyst do?

A desktop support analyst's role is to develop strategies and systems to improve and coordinate desktop support efforts. Their responsibilities revolve around testing and modifying existing networks and systems, providing corrective measures on issues and concerns, performing regular inspections, troubleshooting, and maintaining inventories on software, hardware, and other applications. Furthermore, as a desktop support analyst, it is essential to respond to calls and correspondence from clients, all while adhering to the policies and regulations of the company.

Deployment analyst vs desktop support analyst salary

Deployment analysts and desktop support analysts have different pay scales, as shown below.

Deployment AnalystDesktop Support Analyst
Average salary$91,540$48,674
Salary rangeBetween $68,000 And $122,000Between $36,000 And $65,000
Highest paying CitySeattle, WANew York, NY
Highest paying stateWashingtonNew York
Best paying companyPwcCambridge Associates
Best paying industryRetailFinance

Differences between deployment analyst and desktop support analyst education

There are a few differences between a deployment analyst and a desktop support analyst in terms of educational background:

Deployment AnalystDesktop Support Analyst
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 50%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityMassachusetts Institute of Technology

Deployment analyst vs desktop support analyst demographics

Here are the differences between deployment analysts' and desktop support analysts' demographics:

Deployment AnalystDesktop Support Analyst
Average age4342
Gender ratioMale, 63.1% Female, 36.9%Male, 87.9% Female, 12.1%
Race ratioBlack or African American, 10.3% Unknown, 5.0% Hispanic or Latino, 11.1% Asian, 14.6% White, 58.9% American Indian and Alaska Native, 0.2%Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 12.3% White, 54.7% American Indian and Alaska Native, 0.4%
LGBT Percentage8%11%

Differences between deployment analyst and desktop support analyst duties and responsibilities

Deployment analyst example responsibilities.

  • Lead disaster recovery exercises, infrastructure hardware/software decommissioning initiatives and redeployment of legacy application retirements/migrations for Fannie Mae (client).
  • Keep abreast of SLA for incident management.
  • Involve in various performance tuning of AE and SQL.
  • Provide a high level of customer service in meeting expectations and SLA.
  • Escalate tech issues to appropriate party impacting WAN/LAN, PC and server connections.
  • Design, deploy, and maintain team SharePoint site for the management of multiple project specific documents as the administrator.
  • Show more

Desktop support analyst example responsibilities.

  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Provide hardware and software support, coordinate and implement high volume workstation deployments, troubleshoot and administrate IEC production workstations.
  • Configure several software applications for use in CITRIX XenApp.
  • Maintain current patch levels for desktop OS and applications issues to isolate problem, then resolve or escalate as needed.
  • Establish connections through VPN, SSLVPN, and homegrown applications for remote access to network resources on laptops & mobile devices.
  • Complete Citrix training for installation and maintenance of computer servers.
  • Show more

Deployment analyst vs desktop support analyst skills

Common deployment analyst skills
  • Supply Chain, 13%
  • Logistics, 13%
  • Data Gathering, 11%
  • Technical Support, 8%
  • SQL, 6%
  • Distribution Centers, 6%
Common desktop support analyst skills
  • Desktop Support, 11%
  • Customer Service, 10%
  • Computer System, 8%
  • Software Issues, 7%
  • Technical Problems, 6%
  • Troubleshoot, 5%

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