Manager, Customer Success, Central (Remote)
New Orleans, LA jobs
**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
**Our culture values inclusion, engagement, and discovery**
Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see ***********************************************************
**What you'll do here:**
+ Team management and development **:** Staffs and drives a successful culture and customer-centric team. Implements change successfully through preparing team, being clear, communicating often, and instilling confidence in the team. Sets clear performance expectations, builds crucial skills, provides ongoing coaching and support, and trains and develops team members. Engages sales programs and talent development opportunities to build a culture of continual learning, skills growth, and development.
+ Achieves Customer Retention and Sales Goals: Implements campaign strategies and drives accountability for achieving customer retention and sales growth goals through strategic territory planning, tracking team activity, tracking product usage, proactively addressing at-risk adoptions, and driving effective strategies.
+ Customer relationship management: Oversees and cultivates customer relationships, ensuring effective communication and collaboration. Partners with team to understand customer needs, challenges, and goals, and provides strategic guidance and support to retain customers and achieve upsells and conversions.
+ Cross-functional collaboration: Collaborates with external and internal partners and stakeholders including sales, marketing, product, 3rd party partners, and support teams to reduce costs to serve, proactively address gaps, implement solutions, and ensure customer needs are met. Provides insights and feedback from customers to drive product enhancements, marketing initiatives, and customer support improvements.
+ Performance measurement and reporting: Leverages key metrics to measure team performance and customer outcomes, and takes action where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement, and proactively reports on team activities and progress towards sales goals. Builds mitigation plans where needed.
+ Customer success initiatives: Leads and drives projects and initiatives focused on achieving organizational objectives such as operational effectiveness, applying sales data and systems, optimizing team performance, improving ways of working, and strategies to retain customers and grow sales.
+ Performs other duties as needed to achieve organizational goals
**Skills you will need here:**
+ Proven experience in customer success or account management roles; bachelor's degree preferred or minimum of 5 years of experience without a college degree
+ Prior leadership experience leading initiatives, projects, or teams and implementing effectively
+ Results-driven mentality with a focus on customer satisfaction and sales growth and record of achieving team goals and objectives
+ Ability to build successful culture where team is supported, motivated, and focused on skills development to enable goal achievement
+ Record of leading change effectively
+ Experience with eLearning and online homework digital solutions/platforms highly preferred
+ Experience with CRM systems with ability to grasp technical concepts and capable of mastering new operating and digital platforms/systems
+ Strong communication skills, written and verbal to effectively lead teams and engage customers
+ Ability to collaborate and influence cross-functional teams
+ Analytical skills to measure and report on team performance and customer success metrics
Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.
Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com
**About Cengage Group**
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**Compensation**
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ .
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
$88,600.00 - $115,200.00 USD
**Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.
We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**
Credentialing Representative 2 (HYBRID)
Baton Rouge, LA jobs
The Credentialing Specialist is responsible for credentialing compliance with each entity's Medical Staff bylaws, rules and regulations, policies and procedures, The Joint Commission, NCQA, and federal and state regulations, as applicable to the customer. The Credentials Specialist is responsible for analysis of credentialing files, membership requests and renewals for all facilities where providers practice on behalf of FMOL, reappointment activities, malpractice enrollment and renewal, management and maintenance of supervision/collaboration status of Allied Health Professionals with respective state boards and payer enrollment. Relies on education, critical thinking skills, and judgment to accomplish job. Ability to process and manage applications. Works under general supervision. Creativity and some latitude is expected to complete responsibilities.
Responsibilities
* Coordination
* Coordinates and provides appropriate guidance to the provider customers during initial credentialing, privilege delineation (as applicable), reappointment activities, malpractice enrollment and renewal, and payer enrollment in accordance with each entity's medical staff bylaws, rules and regulations, policies and bylaws, The Joint Commission, NCQA, federal and state regulatory standards, as applicable. Activities associated with this function include but are not limited to: management of applications, verification of credentials, monitoring various industry databases for evidence of potentially adverse information for leadership review, red flagging potentially adverse information for leadership review, identification of areas where practitioners may not meet privileging or membership criteria, management and maintenance of malpractice coverage for internal and external activities, as applicable, management and maintenance of supervision/collaboration status of Advanced Practice Professionals with respective state boards, and maintenance of enrollment with all payers, as applicable.
* Assures that all documentation reflects that required activities are undertaken by individual evaluators and leaders and that relevant information is communicated to the respective point of contact at each FMOL facility who retains responsibility for oversight, including their own manager. Notifies applicant, appropriate internal customer leader personnel and director of any actions taken.
* Upon receipt of a complete application, initiates information, collection, verification, and documentation process per established policies and procedures and cognitive analysis of all information received. Evaluates adequacy and quality and pursues additional information as necessary. Coordinates and facilitates review/recommendation and approval processes. Communicates relative information to applicant, appropriate hospital personnel, and appropriate FMOLHS personnel and establishes necessary files.
* Coordinates and participates in formal credentialing review/recommendation and approval processes for internal customers and payers, as needed. Maintains the CAQH, Apogee and FMOL Credentialing databases to ensure accurate information - Monitors expirables (DEA, CDS, licensure, medical malpractice insurance, board certification) and maintains and updates the credential file (electronic and/or hard copy).
* Communication
* Effectively communicates issues and ongoing status of assigned work to Manager and others within the department.
* Assures that the Credentials Program operates effectively and efficiently. Supervises and acts as a supportive resource to the providers and users. Assures that all providers have the tools and training necessary to perform their job functions. Assists to ensure that work flows, information systems, and credentialing policies and procedures are current and appropriately maintained.
* Maintains open and effective communication with credentialing staff at other facilities.
* Technical Tasks
* Provides guidance, technical and administrative support to credentials committee and FMOLHS departmental customers, including planning and organizing supporting documentation for committee activity. Also develops methods for addressing committee needs in a timely manner.
* Maintains adherence to confidentiality standards established within the department and in accordance with legal, ethical, and departmental policies. Ensures data security and confidentiality by use of confidential password system, appropriate labeling of information and storage, and appropriately secured cabinets and drawers.
* Other Duties as Assigned
* Performs other duties as assigned or requested such as reception, filing, correspondence or other activities to support the general operations of the OLOLPG CVO Department.
Qualifications
Experience - 4 years experience in a healthcare entity that includes payor interactions and/or credentialing plus 1 year credentialing experience performing all the functions of the credentialing process (undergrad degree may substitute for 4 years' experience requirement)
Education - High school diploma
Special Skills - Microsoft Applications, Computer Literacy, Data Entry, Internet Searching Abilities
Marketing Communications Intern
Baton Rouge, LA jobs
Internship Description
About Louisiana Key Academy:
Louisiana Key Academy (LKA) is a growing network of public charter schools, founded in Baton Rouge, that utilizes an innovative, evidence-based model to serve students with dyslexia. Founded by two parents of dyslexic students, we are passionate about our vision of all children having the tools they need to thrive. We believe that dyslexics should be identified early and given the education necessary to reach their full potential. LKA is a champion for dyslexics as they engage in an excellent and accessible education.
The Internship Opportunity:
We are seeking a creative and driven Marketing Communications Intern to support our efforts in expanding brand awareness, community engagement, and outreach. The intern will work directly with school leadership and communications staff to enhance the visibility of LKA's mission and programs across Louisiana. This is a paid, part-time internship with flexible hours and remote participation available.
Key Responsibilities:
Assist in developing and implementing social media content across platforms (Instagram, Facebook, LinkedIn)
Support the creation of marketing materials such as flyers, newsletters, and promotional content
Contribute to website updates and blog content to engage prospective families and the community
Research and identify community engagement opportunities, including local events and partnership possibilities
Track and report basic analytics for social media and marketing campaigns
Assist in the development of email marketing campaigns and outreach lists
Collaborate with leadership to promote key school events, initiatives, and success stories
What You'll Gain:
Hands-on experience executing real-world marketing campaigns
Opportunity to contribute to a meaningful mission serving students and families
Flexible remote work options and a supportive team environment
Practical experience that can strengthen your résumé and portfolio
Requirements
Current undergraduate student pursuing a degree in Marketing, Communications, Public Relations, or a related field
Strong written and verbal communication skills
Familiarity with social media platforms and basic content creation
Experience with graphic design tools (e.g., Canva or Adobe Suite) is a plus but not required
Self-starter who is organized, detail-oriented, and able to meet deadlines
Passion for education and an interest in supporting students with learning differences is a plus
Available for an average 10 hours per week (flexible schedule that can be adjusted to accommodate academic commitments)
Salary Description $12.50/hr
Sales Leader, Career and Professional (Remote)
New Orleans, LA jobs
**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
**Our culture values inclusion, engagement, and discovery**
Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see ***********************************************************
As the **Sales Leader of Career/Professional** , you will lead a high-energy, goal-oriented team of professionals who believe in the power and joy of learning. This leadership position drives the sales performance of one field sales district and two distance sales districts, along with a Sales Support team. Each District consists of a District Manager, Sales Growth Specialists, and Account Executives or Strategic Account Managers, totaling $70M in sales. This position drives sales performance by providing strategic direction and support to field sales teams, holding their teams accountable for sales growth and goal achievement.
At the direction of the VP - Head of Institutional Sales, the Sales Leader builds and develops high performing sales regions capable of exceeding sales revenue targets with a strong focus on talent development, share growth, and digital sales, usage and retention. The Sales Leader executes programs designed by the VP - Head of Adoption Institutional Sales in recruiting and hiring, talent development, and accurate pipeline management and forecasting.
**What you'll do here:**
+ Provides leadership to assigned personnel, carrying Company and Go to Market priorities defined by the Vice President through to execution, and holds their sales districts accountable for achieving sales goals
+ Coordinates with and supports regional leadership teams under the VP of Business Development or Sales Leader of Account Relationships as required to secure high-value, departmental or institutional sales
+ Actively tracks and handles opportunity pipeline for assigned area and ensures District Managers and Account Executives/Strategic Account Managers are using the CRM as part of daily workflow for pipeline, planning, and forecasting
+ Provides clear pipeline visibility and forecast to VP Head of Adoption Institutional Sales and Go-to-Market leadership through effective and efficient usage of CRM and business review tools, as well as PowerBi reporting
+ Proactively reports key activities and progress towards goals; prepares high-level updates for business review in-flights on a regular basis
+ Works collaboratively with District Managers to help them implement strategies for increasing Cengage market share by targeting high value adoptions in defined discipline segments
+ Ensures District Leadership works collaboratively with Customer Success team to implement programs that ensures support, drives base growth, and ensures renewal of large digital adoptions
+ Carries out programs in partnership with Sales Programs & Talent Development to acquire strong talent, coach up current members of the team, and build a culture of learning and improvement
+ Recruits, develops, and retains sales talent at all levels of the organization
+ Maintains Master Services Agreements (MSA) templates for negotiated Inclusive Access and other purchasing models; partners with legal to ensure annual updates of legal Terms & Conditions; partners with Operations to get discount approvals when necessary for new business or MSA renewals; drafts business terms and ensure accuracy of contracts before customer review
+ Manages travel distribution amongst teams and partners with VP on allocated budget allotment to ensure successful execution under cap
+ Leads Institutional account strategy, meeting with key executives (Presidents, CFO's, CIO's Provosts, VPAA's, etc.) to further institutional partnerships and strengthen customer relationships from the top down
+ Travels to key events focused on the For-Profit sector, mainly Career Education Colleges and Universities (CECU) Annual Conference, Leadership Event, and Executive Summit, in addition to other regional events as required
+ Maintains clear record of parent company to affiliate institution relationships, tracks alignments in CRM and PowerBi systems for accuracy on a quarterly basis
+ Provides meaningful and effective coaching through ongoing performance feedback while supporting continuous employee discovery, growth and development.
**Skills you will need here:**
**(Required)**
+ Minimum 8 years of dynamic experience in Sales, Marketing, or Management with at least 4 of those years in a Leadership role in education, publishing, or related information delivery industry
+ Experience leading a sales team with a consistent track record in sales, sales management, and leadership
+ Experience mentoring and developing others
+ Strong business understanding and excellent team-building skills
+ Superior time management skills to handle multiple tasks and shifting priorities
+ Highly developed verbal and written communication skills with high energy (people want to be around you), and strong interpersonal skills with ability to establish relationships with partners, including staff and customers
+ Proactive approaches to problem-solving with strong decision-making capability and ability to work in a group and reach decisions by consensus
+ Forward looking thinker who actively seeks opportunities and proposes solutions, and demonstrated ability to anticipate needs and situations
+ Desire for continuous learning and improvement
+ Demonstrated ability and quantifiable success in leading corporate initiatives before they are fully developed
+ Highly resourceful team-player, with the ability to be effective independently
+ Ability to handle confidential information with discretion
+ Deadline driven in a fast-paced environment
+ Passionate learner who seeks feedback and consistently expands skills
+ Superior organization skills and strong attention to detail and diligent follow up
+ Flexible and adaptable to change
+ Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint), Adobe Acrobat, and social media web platforms
+ Proficient in CRM system workflows and data, particularly in pipeline management and forecasting (Salesforce preferred)
+ Ability to travel 30-40% overnight by both auto and air
+ Located within the assigned sales region.
**Preferred:**
+ BA or BS degree
+ Sales experience in academic publishing, services, or other higher education sales; For-Profit market experience preferred
+ Digital product training experience in educational settings; direct digital training experience in a higher education setting highly desired
Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.
Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************.
**About Cengage** **Group**
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**Compensation**
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ .
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
$117,100.00 - $152,200.00 USD
**Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.
We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**
Admissions Representative
Shreveport, LA jobs
Contacts and interviews prospective students and assists those desiring admission through the admissions process. Essential Duties and Responsibilities: * Adheres to all Company policies and procedures, and operates within state and federal statutes and regulations and within standards of accreditation at all times.
* Successfully completes all admissions-related training programs, and displays thorough knowledge of all admissions-related training materials, policies, and procedures, as well as admissions-related documents including, but not limited to, the Application and Enrollment Agreement and the Campus Catalog.
* Contacts prospective students (leads) and provides accurate and complete information about the Campus and the programs of education offered by the Campus.
* Provides complete and accurate responses to questions from prospective and enrolling students, except that he or she does not engage in detailed discussions about financial aid programs.
* Sets appointments and conducts interviews with prospective students.
* Conducts Campus tours for prospective students.
* Assists applicants in completing application and enrollment paperwork, and executes such paperwork accurately and in a timely manner.
* Represents the Campus at job fairs and college fairs or other offsite locations as permitted by applicable regulations and as assigned by the Director of Admissions or the Assistant Director of Admissions.
* Provides prospective students with only approved advertising and program or employment-related materials.
* Performs other duties or special projects as assigned.
* Maintains professional and effective working relationships with all other Campus personnel.
* Conducts his or her professional and personal life in a fashion that fosters a positive impression of the Campus and the Company.
* Performs the job on site when required. Remote work is appropriate when onsite work is not required. Subject to change if superseded by Human Resource policy regarding remote work.
Job Requirements
Education:
* For new hires: A bachelor's degree strongly preferred, but appropriate experience may substitute.
Experience:
* Appropriate experience in a sales, customer service, or management position. Four (4) or more years of continuous experience in a relevant position can substitute for the educational requirement.
* Less than three (3) years of experience as an Admissions Representative with Remington College.
Qualifications, Certifications, and/or License Requirements:
* Registration or licensure may be required pursuant to applicable state regulations and/or standards of accreditation.
* Demonstrated ability to communicate effectively in English in both verbal and written form.
Web Support Analyst 1 Or 2
New Orleans, LA jobs
This position is responsible for implementing web technologies for a large-scale enterprise. Duties will include implementing and supporting web servers, websites, collaborative applications, and emergency alert systems for both on-premises and cloud-based solutions. Develops and scripts custom application solutions for web server and systems administration. Provides end-user support for web and collaboration needs. This position is part of the emergency management team that is responsible for the support of robust emergency communication systems and timely dissemination of critical information during exigent events. This position is eligible for remote work in accordance with CM-73 - Remote Work Policy. (This allows up to 3 days remote work after 6 months) This position will be hired at an IT Analyst level 1 or 2 based upon the qualifications of the selected candidate.
Instructional Designer Contractor
Metairie, LA jobs
for 6 to 12 months, and the selected candidate will work remotely. In partnership with a Learning Design Specialist, the Instructional Designer Contractor role will collaborate with our Learning Design team to design/develop, and enhance course content to courses, playing a pivotal role in ensuring the consistent delivery and maintenance of courses as engaging, learner-centered, and aligned with educational standards. This is an excellent opportunity for an instructional design professional or one seeking experience in instructional design who is passionate about creating impactful learning experiences.
Key Responsibilities
* Collaborate with Learning Design Specialist to develop/build instructional materials, including lesson plans, assessments, and multimedia content.
* Collaborate with technical teams to ensure seamless integration of instructional content into learning management systems (LMS) or other delivery platforms.
* Conduct iterative reviews and revisions of instructional materials based on feedback from stakeholders, subject matter experts, and learners.
* Update courses to align with new features in Canvas and build standard experience for students.
* Respond to inquiries and tickets for minor revisions, updates, and fixes in courses via Service Now ticketing system.
* Maintain documentation, records, and reports related to instructional design projects, including project plans, progress reports, and evaluations.
* Research and recommend content for new courses through the use of library resources, OER materials, and nontraditional learning resources.
Qualifications:
* Bachelor's degree in Education or a related field (Master's degree in I.D. preferred), or >3 years relevant instructional design experience, preferably in higher education.
* Proficiency in instructional design software, Canvas (Design Plus preferred), and e-learning authoring tools.
* Strong knowledge of educational technology trends and best practices.
* Excellent communication and collaboration skills.
* Attention to detail and a commitment to quality.
* Ability to work independently and manage multiple projects simultaneously.
* Familiarity with course development is a plus.
Preferred:
* Familiarity with ADA requirements for instructional design traditional and online.
* Familiarity with copyright law and regulations.
* Extensive knowledge of multimedia software tools.
* Knowledge of best practices in educational technology
COMPENSATION for this contracted position is $25.00 to $35.00 per hour.
Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time.
It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. ***************************************
Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at *********************************
Remote Data Entry
New Orleans, LA jobs
We are looking for a focused data entry clerk to continuously update our company's databases. The data entry clerk will liaise with and follow up with employees within the company as well as with customers to collect information. The data entry clerk will capture the data into relevant databases in a timely and accurate manner. You will identify and correct errors, and swiftly bring them to the attention of relevant parties where necessary.
To do well in this job, you should collect information and capture data promptly to ensure the business' databases are current to accurately reflect its developments, updates and transactions. Top candidates will be focused, diligent, energetic and have good people's skills.
Data Entry Clerk Responsibilities:
Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients.
Scanning through information to identify pertinent information.
Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.
Creating accurate spreadsheets.
Entering and updating information into relevant databases.
Ensuring data is backed up.
Informing relevant parties regarding errors encountered.
Storing hard copies of data in an organized manner to optimize retrieval.
Handling additional duties from time to time.
Data Entry Clerk Requirements:
High school diploma.
1+ years experience in a relevant field.
Good command of English.
Excellent knowledge of MS Office Word and Excel.
Strong interpersonal and communication skills.
Ability to concentrate for lengthy periods and perform accurately with adequate speed.
Proficient touch typing skills.
SVP, Global Chief Compliance Officer (Open to Remote)
Louisiana jobs
You desire impactful work. You're RGA ready RGA is a purpose-driven organization working to solve today's challenges through innovation and collaboration. A Fortune 200 Company and listed among its World's Most Admired Companies, we're the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.
The Senior Vice President, Global Chief Compliance Officer (Global CCO) is RGA's most senior compliance executive and a key member of the Global Law & Compliance leadership team. Reporting to the EVP & Chief Legal Officer, and working closely with Enterprise Risk Management, the Global CCO is responsible for establishing, leading, and continuously enhancing RGA's global compliance, ethics, fraud, and privacy program. This role ensures strong governance, a culture of integrity, and sustainable business growth across RGA's international footprint.
Location: Ideally located in one of RGA's offices in a hybrid work arrangement (St. Louis, MO Headquarters, RGA's newly-opened office in New York City, RGA International's Toronto office), the successful candidate may also work in a full remote arrangement.
What you will do:
1. Enterprise Compliance Leadership, Strategy & Framework
* Lead the design, execution, and oversight of RGA's global compliance, ethics, fraud, and privacy programs.
* Partner with the Chief Legal Officer to align compliance strategy with legal risk management, regulatory obligations, and enterprise objectives.
* Maintain an objective, independent compliance function that integrates effectively with Global Law & Compliance.
* Establish and govern a global compliance framework-policies, standards, and programs-ensuring consistent application across all regions.
* Ensure compliance governance aligns with ERM and supports RGA's risk appetite and risk-based decision-making.
2. Ethics, Conduct, Investigations & Fraud Oversight
* Lead the global Speak Up / Whistleblower Program, ensuring strong protections and consistent investigative standards.
* Oversee investigations involving conduct breaches, sanctions/AML matters, conflicts of interest, and financial crime.
* Partner with Risk and Internal Audit to ensure consistent investigative outcomes and remediation as well as coordinated crisis response and risk assurance activities.
3. Policy Governance, Privacy, Regulatory Monitoring & Emerging Risk
* Oversee development, adoption, training, and enforcement of enterprise-wide policies, including: Code of Conduct, Conflicts of Interest, Anti-Bribery & Corruption, Sanctions/AML, Anti-Fraud/SIU, and Privacy.
* Partner with Technology and Risk to establish governance for data, cyber, and AI-related compliance policies.
* Collaborate with Legal to monitor regulatory developments across all regions.
* Identify and assess evolving risks (e.g., AI, ESG/sustainability, operational resilience, vendor/outsourcing oversight, cross-border data transfers) and recommend mitigation strategies.
* Partner with Risk to assess the operational readiness to comply with new/emerging regulations.
4. Compliance Support for Transactions & Business Growth
* Provide compliance guidance for complex transactions, including reinsurance, pension risk transfer, asset-intensive structures, structured finance, and M&A.
* Advise global and regional leadership on compliance considerations related to new products, market entry, distribution, and client engagement.
5. Global Team Leadership & Organizational Influence
* Lead and develop a global compliance team across all regions.
* Mentor senior compliance leaders and drive professional development, succession planning, and alignment to enterprise standards.
* Build a collaborative and culturally aware global compliance community that champions ethics and integrity.
* Serve as a role model for professionalism, judgment, and accountability.
* Manage compliance resources and budgets effectively.
6. Executive & Board Reporting
* Prepare and present clear, forward-looking compliance reports to the Board, its committees, and senior leadership.
* Provide insights on regulatory trends, compliance risks, conduct themes, investigative outcomes, and remediation progress.
What you bring to the table:
Education & Experience
* Bachelor's degree in Law, Business, Finance, Risk, or related field.
* Preferred: JD, LLM, MBA, or professional credentials (AIRC, CCP, CCEP, CAMS, FRM, CIA).
* 15+ years senior leadership experience in compliance, legal, regulatory affairs, or risk management, preferably in global financial services, insurance, or reinsurance.
* 10+ years managing teams in matrixed global organizations, including experience leading through significant organizational change.
* Demonstrated success designing and operating global compliance programs, governance frameworks, and associated budgets.
* Experience supporting large, complex transactions is highly desirable.
Skills & Abilities
* Exceptional executive presence with the ability to influence the Board, executive leadership, and global business teams.
* Strong commercial judgment and the ability to balance compliance rigor with business practicality.
* High cultural fluency and capability to lead teams across diverse geographies.
* Strategic thinker able to anticipate regulatory shifts and position RGA proactively.
* Collaborative, diplomatic, and effective in navigating ambiguity.
* Deep knowledge of global financial services regulatory frameworks.
* Mastery of compliance risk management, conduct risk, privacy, sanctions/AML, AI/model governance, investigations, and ethics programs.
* Experience leveraging compliance and legal technology, analytics, automation, and reporting systems.
#LI-DL1 #LI-HYBRID
What you can expect from RGA:
* Gain valuable knowledge from and experience with diverse, caring colleagues around the world.
* Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.
* Join the bright and creative minds of RGA, and experience vast, endless career potential.
Compensation Range:
$294,100.00 - $443,167.00 Annual
Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits.
RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.
Hepatitis Surveilance Data Analyst
New Orleans, LA jobs
This position is responsible for the data analysis activities for the Louisiana Office of Public Health STD / HIV /Hepatitis Program ( SHHP ), in the Hepatitis Surveillance unit. Data utilized for Hepatitis Surveillance activities include Hepatitis laboratory data, Case Report Forms, Provider Report Forms, Linkage to Cure data, investigation data, Medicaid data, and data from related sources and programs. This position will implement and coordinate data analysis activities to monitor and evaluate progress toward meeting hepatitis elimination within the state. All activities must be completed in accordance with the security and confidentiality guidelines required by the Centers for Disease Control and Prevention ( CDC ) and SHHP . This position is eligible for remote work per Chancellor's Memorandum-73 and School of Public Health Policies.
Adjunct Faculty - Social Work (Online MSW Program)
Metairie, LA jobs
If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UltiPro/UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.
To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.
Herzing University is currently accepting applications for Part-Time Faculty to teach master of social work courses for our online division.
Requirements:
* Doctoral degree
* Licensed in Social Work
* Previous online teaching experience preferred.
Compensation is $900 per credit hour, per course. Adjunct Faculty are eligible to participate in the Herzing 401(k) plan with a generous company match and our excellent education assistance programs! Click Here or use the following link to learn more about careers at Herzing University. ****************************
Primary Responsibilities:
The position's responsibilities fall into eight basic areas.
* Subject Matter Expertise
* Effective Communication
* Pedagogical Mastery
* Operational Excellence
* Appreciation and Promotion of Diversity
* Assessment of Student Learning
* Utilization of Technology to Enhance Teaching and Learning
* Continuous Improvement
These competencies, as identified by the University's academic community, encompass the knowledge, skills, and behaviors essential to a faculty member's success in the classroom and provide the basis for the faculty hiring, evaluation and development process.
Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.
Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time.
It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. ***************************************
Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at *********************************
School Community Engagement Intern
Baton Rouge, LA jobs
Internship Description
About Louisiana Key Academy:
Louisiana Key Academy (LKA) is a growing network of public charter schools, founded in Baton Rouge, that utilizes an innovative, evidence-based model to serve students with dyslexia. Founded by two parents of dyslexic students, we are passionate about our vision of all children having the tools they need to thrive. We believe that dyslexics should be identified early and given the education necessary to reach their full potential. LKA is a champion for dyslexics as they engage in an excellent and accessible education.
The Internship Opportunity:
We are seeking an enthusiastic and organized School Community Engagement Intern to act as a liaison between our school and key stakeholders, including students, parents, and the local community. This intern will help amplify our school's values and accomplishments while promoting strong community connections. This is a paid, part-time internship with flexible hours and remote participation available. The position will require approximately 10 hours per week, with a schedule that can be adjusted to accommodate academic commitments.
Key Responsibilities:
Assist in organizing and promoting school events, such as parent-teacher meetings, community outreach initiatives, and student celebrations
Help maintain communication between the school and various stakeholders through newsletters, emails, and social media updates
Support the creation of materials that showcase school accomplishments, programs, and student success stories
Assist in outreach efforts to local businesses and community organizations for potential partnerships and sponsorships
Help with planning and executing events that align with the school's mission and values
Track community engagement efforts and assist with reporting on impact and participation
What You'll Gain:
Practical experience in community outreach, event planning, and stakeholder engagement
Hands-on opportunity to work with a dynamic school network impacting students' lives
Flexible remote work options with the chance to contribute to a meaningful mission
Valuable experience that enhances your résumé and portfolio
Requirements
Current undergraduate student pursuing a degree in Communications, Marketing, Public Relations, or a related field
Strong written and verbal communication skills
Experience with event planning or community outreach is a plus
Comfortable using social media platforms for engagement and awareness
Self-starter who is organized, detail-oriented, and able to meet deadlines
Passion for education and an interest in building community relationships
Available for an average 10 hours per week (flexible schedule that can be adjusted to accommodate academic commitments)
Salary Description $12.50/hr
Associate Portfolio Manager - Remote (Fixed-Term Assignment)
New Orleans, LA jobs
**Associate Portfolio Manager (APM) - Key Markets** **We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
**Our culture values inclusion, engagement, and discovery**
Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** .
**What You'll Do Here**
As an Associate Portfolio Manager (APM) on the Key Markets Team, you will support product lifecycle management, research, and go-to-market execution across our Advanced Career Training (ACT) catalogs. This includes supporting two Sr. Product Managers in being responsible for course portfolios such as Trades, Business, Legal, and Advanced Manufacturing.
This role will also contribute to **critical initiatives** such as Canadian market expansion and Spanish/ELL programs, but will remain grounded in core catalog ownership, course development support, and cross-functional collaboration.
**This role is ideal for someone who is:**
+ **Proficient in Spanish and English (spoken and written)**
+ Proficient in balancing multiple tasks and handling projects in a dynamic, uncertain setting
+ Enthusiastic about learning, professional development, and growing worldwide projects
**Key Responsibilities**
**Product Management & Course Development Support**
+ Key Markets ACT catalog, supporting new builds, revisions, and updates for compliance requirements.
+ Take on a key support position in ed2go's Canada project and the Spanish/ELL market expansion.
+ Conduct competitive and market research (including bilingual research) to advise strategy and localization needs.
+ Draft and support Product Strategy Documents (PSDs), Product Launch Documents, and other required product planning materials.
+ Partner with Learning Designers, SMEs, and vendors to ensure course quality and relevance.
+ Represent PMs in meetings as needed; support with data analysis, launch logistics, pricing models, and return on investment planning.
**2. Marketing and Sales Collaboration**
+ Collaborate with marketing and sales teams on product launches and enablement materials.
+ Provide roadmap visibility and catalog insights to support academic partner conversations.
+ Collaborate with marketing and sales teams to enable the Canadian and Spanish initiatives through roadmap visibility, sales enablement, and go-to-market assets.
+ Assist with positioning and messaging for both existing courses and select critical initiatives.
**3. (3PV) Vendor Support**
+ Assist with third-party vendor (3PV) reviews and onboarding processes (SOWs, Capsule updates, content reviews).
+ Support the vendor onboarding process (NDAs, content reviews, Capsule CRM updates, training documentation).
+ Provide insights on 3PV content viability for international expansion.
**What This Role is Not**
The Associate Portfolio Manager (APM) role at ed2go is distinct from Technical Product Management (TPM). While our TPM team focuses on internal and customer-facing applications, user stories, UX/UI design, and the customer journey **,** this role is centered on managing our course catalog, making build/buy decisions, supporting GTM strategies, and driving the success of our career training programs. The APM will work closely with cross-functional teams to conduct market research, analyze course performance, and contribute to portfolio strategy-not software or feature development.
If you have a background primarily in Technical Product Management (TPM) or software development, you are welcome to apply. However, we encourage applicants to include a cover letter outlining relevant product management experience specific to course content, market strategy, and catalog management.
**Skills You'll Need**
+ **Proficiency in English and French and/or Spanish (spoken and written) preferred**
+ Strong multitasking and project management skills with the ability to thrive in fast-paced, ambiguous environments
+ Proven ability to synthesize structured and unstructured data into actionable strategies
+ Strong problem-solving skills with attention to detail and follow-through
+ Excellent written communication (including Spanish/English grammar, punctuation, and spelling)
+ Ability to self-manage and deliver results under tight deadlines
+ Collaborative mindset and ability to work cross-functionally
**Qualifications**
+ Bachelor's Degree
+ 2+ years' experience in Product Management, project management, program management, or policy/compliance management
+ Bilingual proficiency in English and Spanish and/or French **(preferred, not required)**
+ Proficiency in Microsoft Office Suite, Google Suite, and Smartsheet (preferred)
+ Familiarity with SEO, competitive intelligence, and localization practices a plus
+ Experience in education, workforce development, or bilingual content development highly valued
Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************.
**About Cengage** **Group**
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**Compensation**
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ .
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
$58,300.00 - $75,750.00 CAD
**Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.
We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**
Campus Technology Coordinator
Lafayette, LA jobs
Job Description
Provides testing, support and design of all software, technology and network functions at the Campus.
Essential Duties and Responsibilities:
Adheres to all Company policies and procedures, and operates at all times within state and federal statutes and regulations and within standards of accreditation.
Analyzes, troubleshoots, and resolves complex problems with business applications, networking, and hardware. Accurately documents all work in appropriate problem-tracking software. Prioritizes tasks based on service-level agreement (SLA) criteria, with limited supervision.
Assists users in identifying hardware/software needs and provides advice regarding current options, policies, and procedures.
Installs, configures, and tests upgraded and new business computers and applications based on user-defined requirements.
Creates and troubleshoots network accounts and other business application user accounts as documented.
Participates in analyzing and selecting new technology required for expanding computing needs throughout the organization.
Application of systems analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional needs.
Participates in designing, testing, and deploying client configurations throughout the organization, a process requiring detailed knowledge of Microsoft operating systems and compatible business applications.
Leverages application packaging software technology for deployment of business applications to client systems.
Documents technical processes, troubleshooting guidelines, and end-user frequently asked questions (FAQs) about computer systems or programs, and publishes these to the knowledge base as guidelines for the entire organization.
Monitors automated alerts generated by system management tools, and makes decisions on the most effective resolution.
Supervises the Help Desk Coordinator(s), if applicable.
Walks throughout the institution and/or ancillary buildings to perform duties, and travels to off-site facilities as needed.
Performs other duties or special projects as assigned.
Maintains professional and effective working relationships with all other Campus personnel.
Conducts his or her professional and personal life in a fashion that fosters a positive impression of the Campus and the Company.
Performs the job on one or multiple campuses by remote access and by traveling to the campuses
Performs the job on site when required. Remote work is appropriate when onsite work is not required. Subject to change if superseded by Human Resource policy regarding remote work.
Job Requirements
Education:
A high school diploma or GED; an associate's degree or higher preferred.
Experience:
A minimum of three (3) to five (5) years of experience in computer maintenance and/or information technology support.
Demonstrated knowledge of computer software packages (installation and operation), local area networks, computer hardware (installation, configuration, and maintenance), computer communication systems, and troubleshooting.
Demonstrated experience creating, testing or supporting computer programs common to business use.
WorkReady U Adult Education Instructor
Thibodaux, LA jobs
College: Fletcher Technical Community College Department: Academic Affairs & Initiatives Sub department: WorkReady U Type of Appointment: Unclassified - Faculty 9 month (Grant Funded) Duties and Responsibilities: * Responsible for full implementation of ALL aspects of the WorkReady U program, including: recruitment, set-up, preparation, instructional process, work with other instructors and training specialists and director, student communication and coaching, data collection, data entry, follow-up and recognition.
Instructional Delivery
* Design, prepare and deliver effective one-on-one and small group, hands-on instruction and learning facilitation based on adult learning principles and training techniques that simulate the typical, relevant work environment.
* Create/maintain an orderly, controlled classroom/lab environment conducive to active engagement in learning.
* Organize and present instructional material at scheduled times and places in accordance with the learning objectives, and established individual and small group appointments.
* Create opportunities for students to work remotely through distance learning.
* Encourage, recognize, reward and design incentives to keep students motivated and engaged in the learning process.
Coaching
* Help students set and commit to achieving goals, plan specific actions, and overcome challenges/barriers and access resources that will facilitate their success.
* Provide students with information regarding their chosen career pathway and facilitate activities to place students in jobs that match the knowledge and skills learned.
* Teach students how to use the internet and other technology for online instruction, search and apply of job openings.
Administrative and Performance Improvement
* Maintain accurate student records regarding attendance, performance, progress, and status and submit course/student reports on a weekly basis.
* Maintain contact with students via email, texting, Canvas and/or phone and assist Fletcher Technical Community College with maintaining contact with students.
* Review program performance scorecard data with the WRU Adult Education Program Director on a monthly basis and take appropriate actions to improve performance.
Communication & Transition Facilitation
* Demonstrate proficiency and utilize available technology and computer programs to execute course efficiently and effectively including: Microsoft Office Power Point and Excel, Canvas, scanning, copying, printing and other online instructional and technology-based tools
* Report progress, needs, barriers, incidents, issues, and changes to the WRU Director and/or WRU Transitional/Program Coordinator weekly and on an as-needed basis to ensure initiatives are being met.
* Maintain frequent and routine communication with the Technical and Academic Instructors along with the WRU Transitional/Program Coordinator regarding potential students and students currently participating in the WorkReady U program.
* Develop professional relationships with other Fletcher departments, agencies, schools, industry partners, and programs.
* Network in order to build relationships that maximize recruitment efforts and facilitate transition pathways to education, training, employment opportunities
Performs other duties as assigned.
Required Education: Associate's degree with 5 years of relevant experience
Required Experience: Experience with individualized and/or classroom basic-skills instruction.
Required Knowledge, Skills and Abilities:
* Competencies in 5 subjects included on HiSET-Reading, Language, Math, Science, and Social Studies
* Leadership and passion for improving basic skills
* Adult learning principles and challenges of adult learners and non-traditional students
* Relationship building, public relations and customer service
* Maintaining confidentiality
* Organizational skills including attention to detail
* Creativity and innovation
* Use performance and process data to improve individual and program performance
* Utilizing the internet and computer technology for communication, data gathering & reporting; Internet Search Engines and MS Office proficiency
* Excellent written and verbal communication skills
* Work independently and cooperatively to promote the overall vision and success of LCTCS, WorkReady U, Fletcher Technical Community College, and Workforce Development
Preferred Education: Bachelor's degree in Education or Related Discipline
Benefits: As a member of the Louisiana Community and Technical College System, Fletcher Technical Community College has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.
Passing pre-employment criminal background screen is required as a condition of employment. Fletcher Technical Community College is an equal opportunity/equal access employer. Fletcher Technical Community College is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.
Investment Systems Administration Specialist (open to remote)
Louisiana jobs
You desire impactful work. You're RGA ready RGA is a purpose-driven organization working to solve today's challenges through innovation and collaboration. A Fortune 200 Company and listed among its World's Most Admired Companies, we're the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.
A Brief Overview
The Investment Systems Administration Specialist supports and manages critical Investment platforms and vendors, ensuring stability, security, and alignment with business needs. The role combines technical administration, vendor coordination and continuous improvement to optimize how systems are used across the department. The ideal candidate has deep, hands-on experience working in the Blackrock/Aladdin ecosystem (or equivalent enterprise Investment platforms).
What you will do
* Provide day-to-day application support, including troubleshooting and incident resolution as well as coordination and communication of system upgrades and new releases with business and vendor teams. Engage with vendors to track, escalate, and resolve support tickets.
* Lead the technical implementation and deployment of Aladdin modules (and other Investment systems) into our environment - requirements, design, configuration, testing, rollout, and post-go-live support.
* Evaluate new BlackRock and other Investment system product releases and modules; translate product capabilities into business use cases and recommended adoption plans for investment, operations, risk, and data teams
* Manage relationships with external Investment system vendors including invoice reconciliation and disbursement.
* Manage user access, permissions, and entitlements across investment systems.
* Manage network access for the Investments department by maintaining role-based groups and coordinating with system access controls.
* Maintain vendor repositories and track application versions.
* Develop and maintain reporting policies, procedures, standards, and controls to ensure accuracy and consistency.
* Drive continuous process improvement and automation across platforms.
* Create, monitor, and track key performance indicators (KPIs) to measure system performance, user satisfaction, and operational efficiency.
Education and Experience
Required
* Bachelor's degree in Accounting, Finance, Information Technology, Mathematics or equivalent working experience AND
* 7+ years' experience in the investment industry INCLUDING:
* 5+ years' experience with investment operations processes and systems
* 5+ years' experience with data management processes, functions, and methodologies
* 2+ years' experience as a liaison to IT as a system Product Owner
OR
* Master's degree in Accounting, Finance, Math or equivalent field AND
* 5+ years' experience in the investment industry
Preferred
* Experience with data visualization software (Tableau, PowerBI etc.)
* Experience with BlackRock Solutions Aladdin, Bloomberg, MarkitEDM or other Data Management Platform
* Experience with Azure DevOps or similar tool
* Experience with SQL Server Management Studio
Skills and Abilities
Required
* Exceptional investigative, analytical, and problem-solving skills
* Leader and role model in a highly collaborative environment
* Intermediate knowledge of broad investments operations and market data
* Well organized with the ability to multi-task and effectively manage changing priorities
* Ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines
* Ability to translate business needs and problems into viable/ accepted solutions
* Ability to work independently with little supervision, as well as in a team
* Advanced Knowledge of Microsoft products, Visio
* Strong knowledge of the Aladdin product set, common integration patterns (SFTP, APIs, file feeds), and data domains (positions, holdings, prices, transactions)
* Proven experience managing vendor relationships and participating in contract/SLA negotiations for enterprise software.
#LI-MB1
What you can expect from RGA:
* Gain valuable knowledge from and experience with diverse, caring colleagues around the world.
* Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.
* Join the bright and creative minds of RGA, and experience vast, endless career potential.
Compensation Range:
$104,350.00 - $155,350.00 Annual
Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits.
RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.
IT Network Analyst - Senior
New Orleans, LA jobs
Working under the direction of the IT Project Coordinator over Enterprise Networking, this position is responsible for Designing, Implementing, Configuring, Administering, Monitoring, and providing the day-to-day operations of all Networking and Communications systems that are vital to the operations of LSU Health Sciences Center ( LSUHSC ) and all of its affiliates. This position fulfills the requirement of a “senior” IT Network Analyst in the Enterprise Networking group, responsible for supporting LSUHSC's complex network and telecommunication systems. This position is authorized for remote work once approved.
Assistant Business Manager
New Orleans, LA jobs
Under the direction of the Senior Business Operations Manager and in accordance with the Louisiana Department of Health ( LDH ) contract for the STD / HIV /Hepatitis Program, the incumbent will work in consultation with the LDH STD / HIV /Hepatitis Program Director, LDH Financial Operations Manager, Administrative Manager, LDH , and SHHP Program Managers. The incumbent is responsible for providing administrative and financial support to the STD / HIV /Hepatitis Program. This includes financial management, personnel administration/management, and purchasing. The incumbent is responsible for implementing and adhering to all relevant rules, regulations and policies of the University and the State as they relate to the administration and financial operations of the programs and projects. This position is eligible for remote work per Chancellor's Memorandum-73 and School of Public Health Policies.
School Community Engagement Intern
Baton Rouge, LA jobs
Job DescriptionDescription:
About Louisiana Key Academy:
Louisiana Key Academy (LKA) is a growing network of public charter schools, founded in Baton Rouge, that utilizes an innovative, evidence-based model to serve students with dyslexia. Founded by two parents of dyslexic students, we are passionate about our vision of all children having the tools they need to thrive. We believe that dyslexics should be identified early and given the education necessary to reach their full potential. LKA is a champion for dyslexics as they engage in an excellent and accessible education.
The Internship Opportunity:
We are seeking an enthusiastic and organized School Community Engagement Intern to act as a liaison between our school and key stakeholders, including students, parents, and the local community. This intern will help amplify our school's values and accomplishments while promoting strong community connections. This is a paid, part-time internship with flexible hours and remote participation available. The position will require approximately 10 hours per week, with a schedule that can be adjusted to accommodate academic commitments.
Key Responsibilities:
Assist in organizing and promoting school events, such as parent-teacher meetings, community outreach initiatives, and student celebrations
Help maintain communication between the school and various stakeholders through newsletters, emails, and social media updates
Support the creation of materials that showcase school accomplishments, programs, and student success stories
Assist in outreach efforts to local businesses and community organizations for potential partnerships and sponsorships
Help with planning and executing events that align with the school's mission and values
Track community engagement efforts and assist with reporting on impact and participation
What You'll Gain:
Practical experience in community outreach, event planning, and stakeholder engagement
Hands-on opportunity to work with a dynamic school network impacting students' lives
Flexible remote work options with the chance to contribute to a meaningful mission
Valuable experience that enhances your résumé and portfolio
Requirements:
Current undergraduate student pursuing a degree in Communications, Marketing, Public Relations, or a related field
Strong written and verbal communication skills
Experience with event planning or community outreach is a plus
Comfortable using social media platforms for engagement and awareness
Self-starter who is organized, detail-oriented, and able to meet deadlines
Passion for education and an interest in building community relationships
Available for an average 10 hours per week (flexible schedule that can be adjusted to accommodate academic commitments)
Dynamic In-Person Instructor - Educational Events
Baton Rouge, LA jobs
Job Description
MasteryPrep is seeking dynamic, engaging, and energetic instructors to deliver one-day, “event” style educational seminars for high school students. Our mission is to equip students-especially those who struggle taking tests-with the strategies, tools, and confidence to make measurable improvements on standardized tests.
As an Instructor, you will lead high-energy sessions designed to motivate, challenge, and inspire students. You will bring MasteryPrep's proven curriculum to life through interactive teaching, humor, and practical guidance, helping students feel empowered and prepared for success.
Key Responsibilities
Deliver one-day test-prep events using MasteryPrep's curriculum and materials.
Engage and motivate students in small and large-group settings, creating an upbeat and encouraging environment.
Represent MasteryPrep with professionalism and enthusiasm at partner schools and events.
Adapt teaching style to meet the needs of diverse learners.
Maintain punctuality, reliability, and a positive attitude.
About Us
Nearly 90% of low-income students graduate high school without a college-ready ACT or SAT score. MasteryPrep's mission is to level the playing field in education by offering the most effective test preparation available - made accessible to all students.
Through 10 successful years of partnering with school districts and institutions on college readiness services and resources, MasteryPrep has surpassed one million students served since the company's founding in 2012.
MasteryPrep has increased its student outreach by 200 percent since 2020 and is ranked among the Inc. 5000 “Fastest Growing Companies,” featured by “Entrepreneur 360,” and selected among the “Growth Leaders” by Louisiana Economic Development.
When we ask our employees what they love most about working with MasteryPrep, it comes down to the mission, the people, and the challenge.
The mission: Ever had a day when you just don't feel like getting out of bed and working? We don't. We have a strong mission that truly changes lives and it motivates us each day to get up, get together, get better, and get things done.
The people: MasteryPrep is as diverse as the student population we serve and we value our employees as people, not just the position they fill. We have bicyclists, book nerds, musicians, basketball players, video gamers, and one person who has an insanely green thumb. No really. She can grow anything!
The challenge: We believe that with everything we do, we should make it awesome. We don't believe in “average,” “run-of-the-mill,” or “ordinary.” And “good enough” isn't in our vocabulary. We're growing tremendously and won't stop until every student has access to a better future. Bring your experience, skills, and creativity here-and you'll find MasteryPrep is a place to contribute and feel valued.
Requirements
Bachelor's degree or higher (teaching certification not required)
Successful completion of MasteryPrep's asynchronous instructor training
Ability to work remotely and report regularly
Willingness to receive and implement instructional feedback
Deep belief in the potential of all students and commitment to helping them reach their full potential
Ability to communicate and work effectively with students and school administration
Excellent critical thinking and organizational skills
Strong interpersonal skills with the ability to motivate others
Respect for diverse backgrounds and experiences; ability to work effectively with people from all walks of life
Flexibility: hours may vary depending on region and school registration
Additional Details
Part-time, flexible schedule: anywhere from a few events per month to several per week
Most events take place on weekdays during school hours, with occasional Saturdays
Benefits
Pay is competitive and based on hours and experience.