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Patient Access Representative jobs at Dignity Health

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  • Patient Service Representative

    Dignity Health 4.6company rating

    Patient access representative job at Dignity Health

    Where You'll Work AmeriMed Infusion Pharmacy is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received, at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch. Job Summary and Responsibilities ***Now Hiring Full-Time Patient Service Representative!*** ***AmeriMed Infusion Pharmacy - West Chester, Ohio *** Competitive Wages/Comprehensive Health Insurance Package Offered/Vac-PTO much much more The Patient Service Representative (PSR) plays a vital role in delivering exceptional customer service within a healthcare setting. Their responsibilities include: - Providing courteous, accountable, understanding, and responsive service to patients. - Making outbound calls to patients to gather information on supply, enteral, and medication refill needs. - Entering refill requests into the system and completing Patient Refill Assessments for each delivery. - Creating delivery tickets with the necessary supplies for shipment to patients. - Addressing patient questions, resolving complaints promptly, and ensuring satisfactory resolutions. - Communicating patient needs effectively to the pharmacy team. - Adhering to the Corporate Compliance Program, including maintaining the confidentiality of HIPAA-protected health information. - Participating in Performance Improvement (PI) initiatives by assisting with goal setting, activities, reporting, and developing corrective actions. - Performing other duties as assigned. Benefits: Generous annual bonus opportunity based on company performance Excellent holiday and paid time off plans Medical, dental, and vision plans Tuition reimbursement for degree-seeking students Employer contribution to your 401(k) Job Requirements High school diploma or equivalent. Excellent communication and interpersonal skills. At least one year of customer service experience or equivalent. Ability to identify opportunities for improved patient support. Strong listening skills to understand patient needs and questions. Attention to detail, accuracy, and familiarity with medical terminology. Problem-solving skills. Effective priority setting and time management abilities. At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities. Not ready to apply, or can't find a relevant opportunity? Join one of our Talent Communities to learn more about a career at CommonSpirit Health and experience #humankindness.
    $28k-32k yearly est. Auto-Apply 7d ago
  • Maternity Care Authorization Specialist (Hybrid Potential)

    Christian Healthcare Ministries 4.1company rating

    Barberton, OH jobs

    This role plays a key part in ensuring maternity care bills are processed accurately and members receive timely support during an important season of life. The specialist serves as a detail-oriented professional who upholds CHM's commitment to excellence, compassion, and integrity. WHAT WE OFFER Compensation based on experience. Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Lunch is provided DAILY. Professional Development Paid Training ESSENTIAL JOB FUNCTIONS Compile, verify, and organize information according to priorities to prepare data for entry Check for duplicate records before processing Accurately enter medical billing information into the company's software system Research and correct documents submitted with incomplete or inaccurate details Verify member information such as enrollment date, participation level, coverage status, and date of service before processing medical bills Review data for accuracy and completeness Uphold the values and culture of the organization Follow company policies, procedures, and guidelines Verify eligibility in accordance with established policies and definitions Identify and escalate concerns to leadership as appropriate Maintain daily productivity standards Demonstrate eagerness and initiative to learn and take on a variety of tasks Support the overall mission and culture of the organization Perform other duties as assigned by management SKILLS & COMPETENCIES Core strengths like problem-solving, attention to detail, adaptability, collaboration, and time management. Soft skills such as empathy (especially important in maternity care), professionalism, and being able to handle sensitive information with care. EXPERIENCE REQUIREMENTS Required: High school diploma or passage of a high school equivalency exam Medical background preferred but not required. Capacity to maintain confidentiality. Ability to recognize, research and maintain accuracy. Excellent communication skills both written and verbal. Able to operate a PC, including working with information systems/applications. Previous experience with Microsoft Office programs (I.e., Outlook, Word, Excel & Access) Experience operating routine office equipment (i.e., faxes, copy machines, printers, multi-line telephones, etc.) About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.
    $31k-35k yearly est. 5d ago
  • Trauma Registrar Senior - Quality Management - Part Time

    Christus Health 4.6company rating

    Longview, TX jobs

    All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. The Trauma Registrar Senior will provide data entry support for the Trauma Registry. The Trauma Registrar Senior will be responsible for assistance in maintaining the CHRISTUS Health Care System's Trauma Registry in compliance with all requirements of the Department of State Health Services, as outlined in the State Trauma Rules. The Trauma Registry is critical to the development and maintenance of an effective performance improvement program for trauma. The Trauma Registry also provides data needed for research and epidemiological studies. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Provides clerical, statistical and informational support to the Trauma Service. Maintains a database to allow for easy retrieval of trauma statistics. Accurately identifying trauma patients, abstracting requisite data, and entering them into the trauma registry based on trauma inclusion criteria. The ability to perform ICD-10 and Abbreviated Injury Scaling (AIS) coding. Updates and maintains all trauma registry records including essential elements as defined by trauma center leadership, State Designating Department, National Trauma Data Standards, and Trauma Quality Improvement Program (TQIP) as indicated based on trauma center level of designation. Demonstrates proficiency in capturing and entering data that contributes to accurate calculations of ISS, Trauma Score, TRISS, Probability of Survival Score; GCS, ICD/AIS coding, among others. Completes record abstraction, entry, and validation, in compliance with American College of Surgeons (ACS), State Designating Department, and the current policies and practices of the Trauma Program. Completes data uploads to regional, state, and national registries as required by State Designating Department and the ACS. Performs queries and reports from the Trauma Registry as requested. Responsible for Trauma Registry Data base management and promptly communicates data base related issues to the Trauma Program leadership. Analyses trauma registry data for epidemiological and reporting purposes. Communicates trends that may impact Trauma Program performance, injury prevention initiatives, or staffing to the Trauma Program leadership. Maintains confidentiality of written and verbal communication. Maintains confidentiality of autopsy reports, mortality and morbidity data, performance improvement activities and peer review data. Prepares, distributes, and files reports, correspondence, and documents in the correct format including referral feedback letters to EMS and referring hospitals, per trauma center protocols. Responsible for precepting new registry staff. Participates in trauma-related activities within their Regional Advisory Council, as requested. Participates in ongoing education regarding TQIP, if applicable, and other trauma related topics. Consistently promotes a professional image in demeanor, appearance, attitude, and behaviors. Supports Trauma Program initiatives such as injury prevention, outreach, and education as directed. xevrcyc Responsible for other duties assigned. Job Requirements: Education/Skills High school diploma or equivalent years of experience required Trauma Registry software training is required within 90 days of employment Must accrue 24 hours of trauma-related continuing education during the designation/verification period (3 years) The following courses are required upon hire Abbreviated Injury Scale course by the Association for the Advancement of Automotive Medicine (AAAM) ICD-10 course in trauma; needs to be renewed every 5 years Experience 2 - 4 years ICD-10 coding, and AIS coding preferred Licenses, Registrations, or Certifications Certified Abbreviated Injury Scale Specialist (CAISS) certification required Work Schedule: MULTIPLE SHIFTS AVAILABLE Work Type: Part Time
    $28k-36k yearly est. 1d ago
  • Care Coordinator

    University Health 4.6company rating

    Pleasanton, TX jobs

    /RESPONSIBILITIES Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. Care Coordinator will be instrumental in assisting the department and clinicians in the Ambulatory setting by gathering information, coordinating utilization efforts, and reviewing HCC quality indicators, and RAF scores to eligible Medicare Advantage beneficiary. Will monitor opportunities within the Medicare managed group to enhance financial outcomes. Will coordinate the transition of care and the interdisciplinary treatment for Medicare managed patients across the healthcare continuum. Facilitates the delivery of services, evaluates effectiveness, tracks outcomes and functions as the patient advocate to identify and communicate health care needs. Works collaboratively with clinical staff, clinic leadership, and outside agencies in an effort to improve patient outcomes, compliance, and decrease complications. EDUCATION/EXPERIENCE Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred. Three years recent, full time hospital experience preferred. Work experience in case management, utilization review, or hospital quality assurance experience is preferred. LICENSURE/CERTIFICATION Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. National certification in related field is desirable. Case Manager Certification (CCM, CPHQ, or ANCC) or Certified Diabetes Nurse Educator certification is highly desirable. xevrcyc Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.
    $29k-35k yearly est. 1d ago
  • Care Coordinator

    University Health 4.6company rating

    Seguin, TX jobs

    / RESPONSIBILITIES Apply fast, check the full description by scrolling below to find out the full requirements for this role. The Care Coordinator is responsible for coordinating and streamlining the care of patients referred to the Interventional Cardiology Clinic. In this role, you will work closely with multidisciplinary teams, triage referred patients, facilitate timely and appropriate provider scheduling, and ensure continuity of care across outpatient and inpatient settings. The coordinator also serves as a liaison between referring providers, the interventional team, and patients, while supporting program growth through outreach and data management. EDUCATION/EXPERIENCE Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred. Three years recent, full-time hospital experience preferred. Work experience in cardiovascular or interventional cardiology nursing preferred. Strong knowledge of cardiac procedures, terminology, and clinical workflow. Familiarity with catheterization lab operations, cardiovascular imaging, and post-procedure. Prior experience with patient navigation or care coordination in a cardiology setting preferred. Proficiency in Epic or other major EHR systems preferred. LICENSURE/CERTIFICATION Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. National certification in related field is preferred. xevrcyc Case Manager Certification (CCM or ANCC) is highly desirable.
    $29k-35k yearly est. 1d ago
  • Trauma Registrar - ECC Trauma

    Christus Health 4.6company rating

    Corpus Christi, TX jobs

    Is this the role you are looking for If so read on for more details, and make sure to apply today. CHRISTUS Spohn Hospital Corpus Christi - Shoreline overlooking Corpus Christi Bay is the largest and foremost acute care medical facility in the region, with a full range of diagnostic and surgical specialty services in cardiac, cancer, and stroke care. It is the leading emergency facility in the area with a Level II Trauma Center in the Coastal Bend, staffed with physicians and nurses specially trained in emergency services. The Pavilion and North Tower house a state-of-the-art emergency department, ICU, Cardiac Cath Lab and surgical suites A teaching facility in affiliation with the Texas A&M University System Health and Science Center College of Medicine Accredited Chest Pain Center Accredited Joint Commission Stroke Team Summary: The Trauma Registrar will provide data entry support for the Trauma Registry. The Trauma Registrar will be responsible for assistance in maintaining the CHRISTUS Health Care System's Trauma Registry in compliance with all requirements of the Department of State Health Services, as outlined in the State Trauma Rules. The Trauma Registry is critical to the development and maintenance of an effective performance improvement program for trauma. The Trauma Registry also provides data needed for research and epidemiological studies. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Provides clerical, statistical, and informational support to the Trauma Service. Maintains a database to allow for easy retrieval of trauma statistics. Accurately identifying trauma patients, abstracting requisite data, and entering them into the trauma registry based on trauma inclusion criteria. The ability to perform ICD-10 and Abbreviated Injury Scaling (AIS) coding. Updates and maintains all trauma registry records including essential elements as defined by trauma center leadership, State Designating Department, National Trauma Data Standards, and Trauma Quality Improvement Program (TQIP), as indicated based on trauma center level of designation. Demonstrates proficiency in capturing and entering data that contributes to accurate calculations of ISS, Trauma Score, TRISS, Probability of Survival Score; GCS, ICD/AIS coding, among others. Completes record abstraction, entry, and validation, in compliance with American College of Surgeons (ACS), State Designating Department, and the current policies and practices of the Trauma Program. Completes data uploads to regional, state, and national registries as required by State Designating Department and the ACS. Maintains confidentiality of written and verbal communication, autopsy reports, mortality and morbidity data, performance improvement activities and peer review data. Participates in trauma-related activities within their Regional Advisory Council, as requested. Participates in ongoing education regarding TQIP, if applicable, and other trauma related topics. Consistently promotes a professional image in demeanor, appearance, attitude, and behaviors. Supports Trauma Program initiatives such as injury prevention, outreach, and education as directed. xevrcyc Responsible for other duties assigned. Job Requirements: Education/Skills High school diploma or equivalent years of experience required Trauma Registry software training is required within 90 days of employment Must accrue 24 hours of trauma-related continuing education during the designation/verification period (3 years) The following courses are required within 12 months of hire Abbreviated Injury Scale course by the Association for the Advancement of Automotive Medicine (AAAM) ICD-10 course in trauma; needs to be renewed every 5 years A Trauma registrar course by the American Trauma Society (ATS) Experience 1 to 2 years of experience preferred Licenses, Registrations, or Certifications Certified Abbreviated Injury Scale Specialist (CAISS) certification preferred Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
    $28k-36k yearly est. 1d ago
  • Care Coordinator

    University Health 4.6company rating

    San Antonio, TX jobs

    /RESPONSIBILITIES Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. At the front door of University Health, this role serves to screen patients needing placement in acute or observation beds for the purposes of correct status determinations, and the coordination of appropriate diversions to home or other level of care more appropriate for the services needed to be rendered. This position requires assertive clinical acumen and communication skills for serving in the liaison roles with medical staff, nursing, and patients and families. EDUCATION/EXPERIENCE Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred. National certification (e.g. CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related field is preferred. Three years recent, full-time hospital experience preferred. Work experience in case management, utilization review or hospital quality assurance experience is preferred. Must complete a Clinical Documentation Improvement Course within specified time of hire date. LICENSURE/CERTIFICATION Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. National certification in related field is preferred. xevrcyc Case Manager Certification (CCM or ANCC) is highly desirable.
    $29k-35k yearly est. 1d ago
  • Care Coordinator PRN

    University Health 4.6company rating

    San Antonio, TX jobs

    /RESPONSIBILITIES Apply fast, check the full description by scrolling below to find out the full requirements for this role. Perform expert leadership skills in the management of staff and coordination of patient care activities. Work collaboratively with all healthcare providers and non-health care providers. Serves as a mentor and role model for all staff. Reports to a Nursing Director or Executive Director. EDUCATION/EXPERIENCE Graduation from an accredited school of nursing with current RN licensure in the State of Texas. BSN is required. National certification (e.g., CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related fields is required. Three (3) years of recent, full-time hospital or clinic experience are required. Verification of course completion in accordance with all American Heart Association Basic Cardiac Life Support and Health Care Provider guidelines is required. External applicants must have at least two (2) years in an equivalent management capacity. LICENSURE/CERTIFICATION A current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. xevrcyc Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.
    $29k-35k yearly est. 1d ago
  • SJHP Specialty Services Durango Customer Service Representative Half Time

    San Juan Regional Medical Center 4.7company rating

    Durango, CO jobs

    Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider-we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community. Pay Range: $17.66 - $26.50 Schedule: 2/10hr days per week The CSR is entrusted to provide excellent service and set a positive tone for every customer while serving as the liaison between patients and clinical; staff, and demonstrating self-confidence, adaptability, and personal initiative. The CSR coordinates customer encounters and serves as the communication hub for the clinic, in an attentive, courteous, and competent manner. Required Behaviors: As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization. Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission. Required Qualifications: High school diploma or GED Preferred Qualifications: Previous receptionist, clerical and/or secretarial experience preferred Duties and Responsibilities: Consistently exceeds customer service expectations Strong data entry and computer skills When assigned, achieves necessary skills to support obtaining referrals and authorizations, handling financial transactions, managing the patient's medical records and clinic and hospital billing and coding Understands and follows policy and procedure Builds productive interpersonal relationships in every encounter Demonstrates teamwork Actively participates in the department Each employee is responsible for implementing SJRMC's Service Standards into their daily work: Safety, Courtesy, Effectiveness, and Stewardship Other duties as assigned Physical Demands and Environmental Work Conditions: Must be able to see with corrective eyewear and hear clearly with assistance. Must be able to sit and walk frequently or for long periods of time; must be able to stand, bend, squat, climb, kneel, and twist routinely Constant use of the computer and keyboard Must be able to lift greater than fifty (50) pounds and push up to three hundred (300) pounds frequently Special Demands: Sets limits when dealing with angry, hostile, or sometimes verbally or physically abusive patients and families to ensure a safe, respectful environment that will support the delivery of care Effectively copes and strives for balance when caring for acutely ill patients and families
    $17.7-26.5 hourly 17h ago
  • Part Time Patient Access Rep I - Part Time 1st Shift EOW

    Trinity Health 4.3company rating

    Des Moines, IA jobs

    Employment Type: Part time Shift: Day ShiftDescription: CONSIDER US! REFERRAL BONUS AVAILABLE! DAILY PAY! OVERTIME AVAILABLE! BENEFITS AVAILABLE ON DAY ONE! TUITION ASSITANCE! AMPLE OPPORTUNITIES FOR GROWTH! WHAT IT TAKES TO SUCCEED: High energy Work well in high volume environment Aligning to the Trinity Health Mission, Vision, and Core Values ESSENTIAL FUNCTIONS Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions. Work Focus: Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. Responsible for distribution of analytical reports. Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives. Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. MINIMUM QUALIFICATIONS High school diploma or equivalent. HFMA CRCR or NAHAM CHAA required within one (1) year of hire. Additional Qualifications (nice to have) Medical terminology required & knowledge of diagnostic & procedural coding Insurance verification with the ability to explain benefits, secure necessary authorizations PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS Direct Healthcare Services / Indirect Healthcare / Support Services: Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). Occasional Exposure to or subject to noise, infectious waste, diseases & conditions. Occasional Exposure to interruptions, shifting priorities & stressful situations. Frequent Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. Continuous Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. Continuous Perform manual dexterity activities & / or grasping / handling. Frequent Ability to climb, kneel, crouch & / or operate foot controls. Occasional Use a computer / other technology. Continuous Sit with the ability to vary / adjust physical position or activity. Continuous Maintain a safe working environment & use available personal protective equipment (PPE). Frequent Comply with Trinity Health's Code of Conduct, policies, procedures & guidelines. Continuous Ability to provide assistance in the event of an emergency. Occasional Direct Healthcare Services: Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Occasional Lift a maximum of 30 pounds unassisted. Occasional Use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling. Frequent Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions. Occasional Perform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients). Occasional Indirect Healthcare / Support Services: Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Occasional Lift a maximum of 30 pounds unassisted. Occasional Experience of long periods of walking / standing / stooping / bending / pulling & / or pushing. Occasional Encounter a clinical / patient facing / hands on interactive work environment. Frequent Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous Work outdoors with variable external environmental conditions. Occasional Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $30k-33k yearly est. 17h ago
  • Referral Coordinator - Specialty Neurosurgery

    Christus Health 4.6company rating

    San Antonio, TX jobs

    All potential applicants are encouraged to scroll through and read the complete job description before applying. This position is responsible for coordinating the daily business operations of the clinic and assisting the Director in the operational performance of the Hospital Outpatient Department (HOPD). This includes but is not limited to obtaining authorizations for patient services, answering phones, making appointments, chart creation, and filing, assisting patients to exam rooms, taking vital signs, and discharging patients. CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center. Responsibilities: Leads the daily activities of the department, including preparation of staff schedules and assignments. Responsible for day-to-day business operations of the clinic. Reviews daily work and perform data entry as needed. Obtains authorizations for clinic visits, procedures and surgeries. Calls to obtain patient's diagnostic results from other sites as needed. Handles all payment transactions to include balancing at the end of the day and making deposits. Enters charges appropriately and completely as needed. May contact patients to resolve payment difficulties or arrange satisfactory payment plans. Provides assistance to patients to improve customer service. May perform patient care duties as needed to include assisting patients to and from exam rooms, obtaining vital signs, and cleaning of exam rooms in between patients. Monitors and controls clinic expenditures within budget. May be responsible for ordering office and medical supplies. Ensures practice is efficient and cost-effective. Identifies and implements cost reduction opportunities. Coordinates resolution of problems in administrative areas and ensures compliance with regulations and standards. Facilitates the flow of information between individuals, departments, physicians and leadership to progress toward organizational goals and achieve timely solutions to problems. Assists the Director in ensuring the compliance of Joint Commission guidelines and National Patient Safety Goals. Serves as official Timekeeper for the department. Serves as a liaison between patients, Associates, staff, and providers. Maintains effective and respectful communication with providers, patients, Associates, and staff. Works with staff and providers to ensure quality patient care and services are provided. Ensures patient safety at all times. Maintains strict confidentiality. Follows CHRISTUS and Federal guidelines related to HIPAA, designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. Maintains established CHRISTUS policies, procedures, objectives, quality assurance, safety, and environmental and infection control protocols. Performs job responsibilities in a manner consistent with the CHRISTUS Mission and Code of Ethics and is supportive of CHRISTUS' cultural diversity objectives. Supports and adheres to the Service Guarantee and strives for ever-improved patient satisfaction. Requirements: Education/Skills High School diploma or GED required Graduate of Medical Assistant or CNA program highly preferred Must have experience in medical financial reimbursement, billing and collections Must have knowledge of CPT and ICD10 coding Must have ability to work independently and exercise good judgment Must have strong interpersonal and communication skills Must have prior experience working with PCs, scanning, faxes and multi-line phone systems Must have ability to use blood pressure monitor and other medical equipment as needed Bilingual (Spanish/English) highly preferred Experience Two years of experience in a medical office, in a patient access position, performing medical billing/collections, or other comparable position in a medical setting required. xevrcyc Minimum of two years of clinic coordinator/management experience in a medical facility is preferred. Licenses, Registrations, or Certifications CPR certification required MA or CNA certification highly preferred Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
    $30k-35k yearly est. 1d ago
  • Referral Coordinator - Specialty Neurosurgery

    Christus Health 4.6company rating

    San Antonio, TX jobs

    Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center. Summary: This position is responsible for coordinating the referral/authorization of the clinic and assisting the Director in the operational performance of the Hospital Outpatient Department (HOPD). This includes but is not limited to: obtaining authorizations for all patient services, answering phones, making appointments, chart creation, and filing, assisting patients with payment arrangements and insurances related issues. Responsibilities: Obtains authorizations for clinic visits, clinic procedures, and minor surgeries. Calls to obtain patient's diagnostic codes from other sites as needed. Handles payment transactions to include balancing at the end of the day. Enters referral/authorization information appropriately and completely as needed. Contacts patients to resolve appointments, authorizations and payment difficulties or arrange satisfactory payment plans. Aids patients to improve customer service. Coordinates resolution of problems with PCP offices and Imaging Facilities and ensures compliance with regulations and standards. Facilitates the flow of information between individuals, departments, physicians and leadership to progress toward organizational goals and achieve timely solutions to problems. Assists Management in ensuring the compliance of Joint Commission guidelines and National Patient Safety Goals. Serves as a liaison between patients, Associates, staff, and providers. Maintains effective and respectful communication with providers, patients, Associates, and staff. Works with staff and providers to ensure quality patient care and services are provided. Ensures patient safety at all times. Maintains strict confidentiality. Follows CHRISTUS and Federal guidelines related to HIPAA, designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. Maintains established CHRISTUS policies, procedures, objectives, quality assurance, safety, and environmental and infection control protocols. Performs other job responsibilities as assigned in a manner consistent with the CHRISTUS Mission and Code of Ethics and is supportive of CHRISTUS' cultural diversity objectives. Supports and adheres to the Service Guarantee and strives for ever-improved patient satisfaction. xevrcyc Requirements: Education/Skills High School diploma or GED required Must have experience in medical financial reimbursement, billing and collections Must have knowledge of CPT and ICD10 coding Must have ability to work independently and exercise good judgment Must have strong interpersonal and communication skills Must have prior experience working with PCs, scanning, faxes and multi-line phone systems Bilingual (Spanish/English) preferred Experience Two years of experience in a medical office, in a patient access position, performing medical billing/collections, or other comparable position in a medical setting required. Licenses, Registrations, or Certifications None Work Schedule: 5 Days - 8 Hours Work Type: Full Time
    $30k-35k yearly est. 1d ago
  • Trauma Registrar - ECC Trauma - Part Time

    Christus Health 4.6company rating

    Atlanta, TX jobs

    Please read the following job description thoroughly to ensure you are the right fit for this role before applying. The Trauma Registrar will provide data entry support for the Trauma Registry. The Trauma Registrar will be responsible for assistance in maintaining the CHRISTUS Health Care System's Trauma Registry in compliance with all requirements of the Department of State Health Services, as outlined in the State Trauma Rules. The Trauma Registry is critical to the development and maintenance of an effective performance improvement program for trauma. The Trauma Registry also provides data needed for research and epidemiological studies. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Provides clerical, statistical, and informational support to the Trauma Service. Maintains a database to allow for easy retrieval of trauma statistics. Accurately identifying trauma patients, abstracting requisite data, and entering them into the trauma registry based on trauma inclusion criteria. The ability to perform ICD-10 and Abbreviated Injury Scaling (AIS) coding. Updates and maintains all trauma registry records including essential elements as defined by trauma center leadership, State Designating Department, National Trauma Data Standards, and Trauma Quality Improvement Program (TQIP), as indicated based on trauma center level of designation. Demonstrates proficiency in capturing and entering data that contributes to accurate calculations of ISS, Trauma Score, TRISS, Probability of Survival Score; GCS, ICD/AIS coding, among others. Completes record abstraction, entry, and validation, in compliance with American College of Surgeons (ACS), State Designating Department, and the current policies and practices of the Trauma Program. Completes data uploads to regional, state, and national registries as required by State Designating Department and the ACS. Maintains confidentiality of written and verbal communication, autopsy reports, mortality and morbidity data, performance improvement activities and peer review data. Participates in trauma-related activities within their Regional Advisory Council, as requested. Participates in ongoing education regarding TQIP, if applicable, and other trauma related topics. Consistently promotes a professional image in demeanor, appearance, attitude, and behaviors. Supports Trauma Program initiatives such as injury prevention, outreach, and education as directed. xevrcyc Responsible for other duties assigned. Job Requirements: Education/Skills High school diploma or equivalent years of experience required Trauma Registry software training is required within 90 days of employment Must accrue 24 hours of trauma-related continuing education during the designation/verification period (3 years) The following courses are required within 12 months of hire Abbreviated Injury Scale course by the Association for the Advancement of Automotive Medicine (AAAM) ICD-10 course in trauma; needs to be renewed every 5 years A Trauma registrar course by the American Trauma Society (ATS) Experience 1 to 2 years of experience preferred Licenses, Registrations, or Certifications Certified Abbreviated Injury Scale Specialist (CAISS) certification preferred Work Schedule: MULTIPLE SHIFTS AVAILABLE Work Type: Part Time
    $28k-36k yearly est. 1d ago
  • Scheduling Coordinator

    Tendercare Home Health Services, Inc. 3.9company rating

    Indianapolis, IN jobs

    At Tendercare Home Health, the Scheduling Coordinator plays a vital role as the voice of our patients and employee experience. In this key position for our company, you will ensure that our patients receive the best possible staffing support tailored to their needs while fostering an exceptional experience for both patients and employees. This role is key to our mission of delivering top-quality care, placing you at the forefront of supporting families through challenging situations and coordinating the services they need. Through effective communication via text, email, and phone, you will facilitate seamless care coordination, ensuring clients are appropriately staffed for their care needs. This position is on-site at our Tendercare office in Indianapolis. Essential Duties: Communicate clearly, kindly, and effectively as a primary representative of Tendercare Home Health. Acts as the main point of contact for patients and employees regarding schedules which can include hospitalizations, call-offs, etc. Build patient schedules that align with the patient's health insurance benefits (will be provided). Clear alerts in Tendercare's electronic medical records system, CellTrak. Collaborate with other departments to provide top quality, kind, and compassionate support to Tendercare patients, families, and employees. Must strictly adhere to the Health Insurance Portability and Accountability Act (HIPAA) requirements regarding privacy and security of health information of clients of Tendercare. Participate in a rotating Sunday on call schedule (8 a.m. Sunday to 8 a.m. Monday). Schedulers will also take turns covering on-call shifts on holidays. One scheduler should not do more than 2 holidays per year. Performs other duties as assigned. Required Qualifications: Excellent verbal and written communication skills. Must be a strong multitasker with exceptional follow-up skills. Exceptional interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Associate degree or equivalent experience preferred. Strong attention to detail within multiple platforms. Proficient with Microsoft Office Suite or related software. Experience with medical records systems or similar software is preferred. Ability to sit at a desk and work on a computer for extended periods (up to 8 hours per day). Ability to communicate clearly in person and over the phone. Tendercare Home Health Services has been a family-owned and operated business for the past 30 years. We believe in doing what's right for our patients and we do all we can to take care of our nurses. We're a top workplace and believe that a happy nurse equals a happy patient. We're looking for quality candidates to join our fast-growing company.
    $32k-39k yearly est. 2d ago
  • Medical Biller (Home Infusion)

    Premier Infusion and Healthcare Services, Inc. 4.0company rating

    Torrance, CA jobs

    Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work! Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart. PREMIER BENEFITS - For FULL TIME Employees: ● Competitive Pay ● 401K Matching Plan - Up to 4% ● Quarterly Bonus Opportunities ● Medical, Dental & Vision Insurance ● Employer Paid Life Insurance ● Short Term / Long Term Disability Insurance ● Paid Vacation Time Off ● Paid Holidays ● Referral Incentives ● Employee Assistance Programs ● Employee Discounts ● Fun Company Events JOB DESCRIPTION: BILLER Description of Responsibilities Coordinates and performs business office activities involved with collecting payments for Premier Infusion Care products and follows established procedures for billing. Reporting Relationship Billing Manager Scope of Supervision None Responsibilities include the following: 1. Performs all aspects of billing for commercial insurance companies/ health plans, medical groups, hospitals, hospice facilities, NCPDP, and/or MSO's 2. Bills Medicare for PR-96/204 (denials) required for secondary billing submissions. 3. Follows up on EOB's (explanation of benefits) which includes: - Medicare denials - Billing secondary insurance after Medicare's has denied claims. 4. Calling insurance companies for explanation of denials if questionable. 5. Making corrections on deny claims and re-bills insurance companies. 6. Checks EOB's with contracted fee schedule for accuracy or adjustments as needed. 7. Patient calls for benefit, invoicing, and explanations as needed. 8. Resolves electronic (Office Ally, Novologix, or Emdeon clearing house) report matters. Minimum Qualifications: Effective interpersonal, time management and organizational skills. Office experience preferred. Computer skills that include word processing, and efficient use of the internet and e-mail. Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms. Must be detail oriented Education and/or Experience: Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.) or Higher. At least 1 -2 years of medical or pharmaceutical billing experience or related A/R Knowledge of insurance verification procedures. Proficiency in 10-key preferred. Prior experience in a pharmacy or home health company is of benefit. Prior experience in a consumer related business is also of benefit. Equal Employment Opportunity (EEO) It is the policy of Premier Infusion & Healthcare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & Healthcare Services will provide reasonable accommodations for qualified individuals with disabilities. Job Type: Full-time Work Location: In person
    $38k-45k yearly est. 3d ago
  • Trauma Registrar - ECC Trauma

    Christus Health 4.6company rating

    Portland, TX jobs

    CHRISTUS Spohn Hospital Corpus Christi - Shoreline overlooking Corpus Christi Bay is the largest and foremost acute care medical facility in the region, with a full range of diagnostic and surgical specialty services in cardiac, cancer, and stroke care. It isthe leading emergency facility in the area with a Level II Trauma Center in the Coastal Bend, staffed with physicians and nurses specially trained in emergency services. The Pavilion and North Tower house a state-of-the-art emergency department, ICU, Cardiac Cath Lab and surgical suites A teaching facility in affiliation with the Texas A&M University System Health and Science Center College of Medicine Accredited Chest Pain Center Accredited Joint Commission Stroke Team Summary: The Trauma Registrar will provide data entry support for the Trauma Registry. The Trauma Registrar will be responsible for assistance in maintaining the CHRISTUS Health Care System's Trauma Registry in compliance with all requirements of the Department of State Health Services, as outlined in the State Trauma Rules. The Trauma Registry is critical to the development and maintenance of an effective performance improvement program for trauma. The Trauma Registry also provides data needed for research and epidemiological studies. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Provides clerical, statistical, and informational support to the Trauma Service. Maintains a database to allow for easy retrieval of trauma statistics. Accurately identifying trauma patients, abstracting requisite data, and entering them into the trauma registry based on trauma inclusion criteria. The ability to perform ICD-10 and Abbreviated Injury Scaling (AIS) coding. Updates and maintains all trauma registry records including essential elements as defined by trauma center leadership, State Designating Department, National Trauma Data Standards, and Trauma Quality Improvement Program (TQIP), as indicated based on trauma center level of designation. Demonstrates proficiency in capturing and entering data that contributes to accurate calculations of ISS, Trauma Score, TRISS, Probability of Survival Score; GCS, ICD/AIS coding, among others. Completes record abstraction, entry, and validation, in compliance with American College of Surgeons (ACS), State Designating Department, and the current policies and practices of the Trauma Program. Completes data uploads to regional, state, and national registries as required by State Designating Department and the ACS. Maintains confidentiality of written and verbal communication, autopsy reports, mortality and morbidity data, performance improvement activities and peer review data. Participates in trauma-related activities within their Regional Advisory Council, as requested. Participates in ongoing education regarding TQIP, if applicable, and other trauma related topics. Consistently promotes a professional image in demeanor, appearance, attitude, and behaviors. Supports Trauma Program initiatives such as injury prevention, outreach, and education as directed. Responsible for other duties assigned. Job Requirements: Education/Skills High school diploma or equivalent years of experience required Trauma Registry software training is required within 90 days of employment Must accrue 24 hours of trauma-related continuing education during the designation/verification period (3 years) The following courses are required within 12 months of hire Abbreviated Injury Scale course by the Association for the Advancement of Automotive Medicine (AAAM) ICD-10 course in trauma; needs to be renewed every 5 years A Trauma registrar course by the American Trauma Society (ATS) Experience 1 to 2 years of experience preferred Licenses, Registrations, or Certifications Certified Abbreviated Injury Scale Specialist (CAISS) certification preferred Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
    $28k-36k yearly est. 5d ago
  • Insurance Coordinator

    Premier Infusion and Healthcare Services, Inc. 4.0company rating

    Torrance, CA jobs

    Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work! Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart. PREMIER BENEFITS - For FULL TIME Employees: ● Competitive Pay ● 401K Matching Plan - Up to 4% ● Quarterly Bonus Opportunities ● Medical, Dental & Vision Insurance ● Employer Paid Life Insurance ● Short Term / Long Term Disability Insurance ● Paid Vacation Time Off ● Paid Holidays ● Referral Incentives ● Employee Assistance Programs ● Employee Discounts ● Fun Company Events JOB DESCRIPTION: Description of Responsibilities The Insurance Coordinator is responsible for all new referral insurance verification and/or authorization in a timely matter. Reporting Relationship Insurance Manager Responsibilities include the following: Responsible for insurance verification and/or authorization on patients. Responsible for audit of information from the Intake Referral Form and patient information received from the referral source entered into the computer system correctly. This includes but is not limited to: demographics, insurance, physician, nursing agency, diagnosis, height, weight, and allergies (when information is available and as applicable). Re-verification of verification and/or authorization and demographics on all patients. Participate in surveys conducted by authorized inspection agencies. Participate in in-service education programs provided by the pharmacy. Report any misconduct, suspicious or unethical activities to the Compliance Officer. Perform other duties as assigned by supervisor. Minimum Qualifications: Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms. Fluency in a second language is a plus. Must be friendly professional and cooperative with a good aptitude for customer service and problem solving. Education and/or Experience: Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.) Prior experience in a pharmacy or home health company is preferred. Prior dental or home infusion experience a plus Prior experience in a consumer related business is preferred Equal Employment Opportunity (EEO) It is the policy of Premier Infusion & HealthCare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & HealthCare Services will provide reasonable accommodations for qualified individuals with disabilities.
    $31k-38k yearly est. 3d ago
  • Referral Coordinator - Specialty Neurosurgery

    Christus Health 4.6company rating

    Randolph Air Force Base, TX jobs

    Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center. Summary: This position is responsible for coordinating the referral/authorization of the clinic and assisting the Director in the operational performance of the Hospital Outpatient Department (HOPD). This includes but is not limited to: obtaining authorizations for all patient services, answering phones, making appointments, chart creation, and filing, assisting patients with payment arrangements and insurances related issues. Responsibilities: Obtains authorizations for clinic visits, clinic procedures, and minor surgeries. Calls to obtain patient's diagnostic codes from other sites as needed. Handles payment transactions to include balancing at the end of the day. Enters referral/authorization information appropriately and completely as needed. Contacts patients to resolve appointments, authorizations and payment difficulties or arrange satisfactory payment plans. Aids patients to improve customer service. Coordinates resolution of problems with PCP offices and Imaging Facilities and ensures compliance with regulations and standards. Facilitates the flow of information between individuals, departments, physicians and leadership to progress toward organizational goals and achieve timely solutions to problems. Assists Management in ensuring the compliance of Joint Commission guidelines and National Patient Safety Goals. Serves as a liaison between patients, Associates, staff, and providers. Maintains effective and respectful communication with providers, patients, Associates, and staff. Works with staff and providers to ensure quality patient care and services are provided. Ensures patient safety at all times. Maintains strict confidentiality. Follows CHRISTUS and Federal guidelines related to HIPAA, designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. Maintains established CHRISTUS policies, procedures, objectives, quality assurance, safety, and environmental and infection control protocols. Performs other job responsibilities as assigned in a manner consistent with the CHRISTUS Mission and Code of Ethics and is supportive of CHRISTUS' cultural diversity objectives. Supports and adheres to the Service Guarantee and strives for ever-improved patient satisfaction. xevrcyc Requirements: Education/Skills High School diploma or GED required Must have experience in medical financial reimbursement, billing and collections Must have knowledge of CPT and ICD10 coding Must have ability to work independently and exercise good judgment Must have strong interpersonal and communication skills Must have prior experience working with PCs, scanning, faxes and multi-line phone systems Bilingual (Spanish/English) preferred Experience Two years of experience in a medical office, in a patient access position, performing medical billing/collections, or other comparable position in a medical setting required. Licenses, Registrations, or Certifications None Work Schedule: 5 Days - 8 Hours Work Type: Full Time
    $30k-35k yearly est. 1d ago
  • Referral Coordinator - Specialty Neurosurgery

    Christus Health 4.6company rating

    Randolph Air Force Base, TX jobs

    All potential applicants are encouraged to scroll through and read the complete job description before applying. This position is responsible for coordinating the daily business operations of the clinic and assisting the Director in the operational performance of the Hospital Outpatient Department (HOPD). This includes but is not limited to obtaining authorizations for patient services, answering phones, making appointments, chart creation, and filing, assisting patients to exam rooms, taking vital signs, and discharging patients. CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center. Responsibilities: Leads the daily activities of the department, including preparation of staff schedules and assignments. Responsible for day-to-day business operations of the clinic. Reviews daily work and perform data entry as needed. Obtains authorizations for clinic visits, procedures and surgeries. Calls to obtain patient's diagnostic results from other sites as needed. Handles all payment transactions to include balancing at the end of the day and making deposits. Enters charges appropriately and completely as needed. May contact patients to resolve payment difficulties or arrange satisfactory payment plans. Provides assistance to patients to improve customer service. May perform patient care duties as needed to include assisting patients to and from exam rooms, obtaining vital signs, and cleaning of exam rooms in between patients. Monitors and controls clinic expenditures within budget. May be responsible for ordering office and medical supplies. Ensures practice is efficient and cost-effective. Identifies and implements cost reduction opportunities. Coordinates resolution of problems in administrative areas and ensures compliance with regulations and standards. Facilitates the flow of information between individuals, departments, physicians and leadership to progress toward organizational goals and achieve timely solutions to problems. Assists the Director in ensuring the compliance of Joint Commission guidelines and National Patient Safety Goals. Serves as official Timekeeper for the department. Serves as a liaison between patients, Associates, staff, and providers. Maintains effective and respectful communication with providers, patients, Associates, and staff. Works with staff and providers to ensure quality patient care and services are provided. Ensures patient safety at all times. Maintains strict confidentiality. Follows CHRISTUS and Federal guidelines related to HIPAA, designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. Maintains established CHRISTUS policies, procedures, objectives, quality assurance, safety, and environmental and infection control protocols. Performs job responsibilities in a manner consistent with the CHRISTUS Mission and Code of Ethics and is supportive of CHRISTUS' cultural diversity objectives. Supports and adheres to the Service Guarantee and strives for ever-improved patient satisfaction. Requirements: Education/Skills High School diploma or GED required Graduate of Medical Assistant or CNA program highly preferred Must have experience in medical financial reimbursement, billing and collections Must have knowledge of CPT and ICD10 coding Must have ability to work independently and exercise good judgment Must have strong interpersonal and communication skills Must have prior experience working with PCs, scanning, faxes and multi-line phone systems Must have ability to use blood pressure monitor and other medical equipment as needed Bilingual (Spanish/English) highly preferred Experience Two years of experience in a medical office, in a patient access position, performing medical billing/collections, or other comparable position in a medical setting required. xevrcyc Minimum of two years of clinic coordinator/management experience in a medical facility is preferred. Licenses, Registrations, or Certifications CPR certification required MA or CNA certification highly preferred Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
    $30k-35k yearly est. 1d ago
  • Referral Coordinator - Specialty Neurosurgery

    Christus Health 4.6company rating

    Helotes, TX jobs

    CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular carefrom diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center. Summary: This position is responsible for coordinating the referral/authorization of the clinic and assisting the Director in the operational performance of the Hospital Outpatient Department (HOPD). This includes but is not limited to: obtaining authorizations for all patient services, answering phones, making appointments, chart creation, and filing, assisting patients with payment arrangements and insurances related issues. Responsibilities: Obtains authorizations for clinic visits, clinic procedures, and minor surgeries. Calls to obtain patient's diagnostic codes from other sites as needed. Handles payment transactions to include balancing at the end of the day. Enters referral/authorization information appropriately and completely as needed. Contacts patients to resolve appointments, authorizations and payment difficulties or arrange satisfactory payment plans. Aids patients to improve customer service. Coordinates resolution of problems with PCP offices and Imaging Facilities and ensures compliance with regulations and standards. Facilitates the flow of information between individuals, departments, physicians and leadership to progress toward organizational goals and achieve timely solutions to problems. Assists Management in ensuring the compliance of Joint Commission guidelines and National Patient Safety Goals. Serves as a liaison between patients, Associates, staff, and providers. Maintains effective and respectful communication with providers, patients, Associates, and staff. Works with staff and providers to ensure quality patient care and services are provided. Ensures patient safety at all times. Maintains strict confidentiality. Follows CHRISTUS and Federal guidelines related to HIPAA, designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. Maintains established CHRISTUS policies, procedures, objectives, quality assurance, safety, and environmental and infection control protocols. Performs other job responsibilities as assigned in a manner consistent with the CHRISTUS Mission and Code of Ethics and is supportive of CHRISTUS' cultural diversity objectives. Supports and adheres to the Service Guarantee and strives for ever-improved patient satisfaction. Requirements: Education/Skills High School diploma or GED required Must have experience in medical financial reimbursement, billing and collections Must have knowledge of CPT and ICD10 coding Must have ability to work independently and exercise good judgment Must have strong interpersonal and communication skills Must have prior experience working with PCs, scanning, faxes and multi-line phone systems Bilingual (Spanish/English) preferred Experience Two years of experience in a medical office, in a patient access position, performing medical billing/collections, or other comparable position in a medical setting required. Licenses, Registrations, or Certifications None Work Schedule: 5 Days - 8 Hours Work Type: Full Time
    $30k-35k yearly est. 2d ago

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