Dining room captain vs banquet houseman

Differences between dining room captain and banquet houseman duties and responsibilities

Dining room captain example responsibilities.

• Manage inventory and payroll accounting.
• Interact with patrons; present menu, advise on food preparation and recommendations, and consult on wine selections and pairing.
• Fill in as acting wine steward when need, to help guest with knowledge and navigation of the wine list.
• Maintain effective communication and leadership with production and service staff in quality food production environment.
• Exceed expectations, exceptional organizational and bartending skills.
• Monitor incoming calls on a high-volume, multi-line phone using proper telephone etiquette at all times.

Banquet houseman example responsibilities.

• Manage and train new housemen's to hotel standards and regulations, all housemen duties and customer service skills.
• Create client contract templates, perform open/close house POS accounts (OnQ property management system).
• Collaborate with in-house banquet and bartending team on organizing and prioritizing work assignments and oversee the event support staff.
• Perform different duties, including bartending, cocktail serving, serving, working at the hostess stand, and bussing tables.
• Maintain cleanliness a hotel//set up event and maintain cleanliness
• Sustain a work environment of cleanliness and organization.
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