Dining room captain vs dining room manager

Differences between dining room captain and dining room manager duties and responsibilities

Dining room captain example responsibilities.

• Manage inventory and payroll accounting.
• Interact with patrons; present menu, advise on food preparation and recommendations, and consult on wine selections and pairing.
• Fill in as acting wine steward when need, to help guest with knowledge and navigation of the wine list.
• Maintain effective communication and leadership with production and service staff in quality food production environment.
• Exceed expectations, exceptional organizational and bartending skills.
• Monitor incoming calls on a high-volume, multi-line phone using proper telephone etiquette at all times.

Dining room manager example responsibilities.

• Interview, hire, train, and manage take-out and in-room delivery staff.
• Control operational costs by managing bar and wine inventory.
• Manage payroll and timekeeping, and effectively complete proper paperwork for new hires and terminations.
• Manage daily FOH staff line-up, covering necessary instruction and education concerning fine-dining service and beverage, menu and company knowledge.
• Team with culinary product development to integrate customer data into new products that increase revenue and customer satisfaction.
• Entrust with the care of VIP guests like Thomas Keller, Michael Mina and Alain Passard.
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