Dining room host vs busser

Differences between dining room host and busser duties and responsibilities

Dining room host example responsibilities.

• Manage customer reservations and table seating arrangements.
• Assist guests in booking reservations and manage guest history data using OpenTable reservation system.
• Operate POS system to input customer orders and print checks
• Work over the phone with guests create dining reservations, party events, and fulfill customer needs.
• Inform guests of the owners' history in the wine industry and develop rapport by accurately answering all questions.
• Supervise and coordinate activities of dining room personnel to provide fast and courteous service to patrons, and to ensure cleanliness.
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Busser example responsibilities.

• Cross-Train in all kitchen culinary positions including broiler, saut, banquets and room service food production.
• Perform food preparation and serving duties, such as carving meat, preparing flambe dishes, or serving wine and liquor.
• Schedule reservations and place and deliver room service orders.
• Maintain both FOH and BOH duties in a fast-pace dining establishment.
• Clean the dirty tables and make sure the restaurant are in tip top shape and look good.
• Submit food and beverage orders to kitchen staff utilizing a POS register to tabulate and itemize orders.
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