Dining room host vs room service server

Differences between dining room host and room service server duties and responsibilities

Dining room host example responsibilities.

• Manage customer reservations and table seating arrangements.
• Assist guests in booking reservations and manage guest history data using OpenTable reservation system.
• Operate POS system to input customer orders and print checks
• Work over the phone with guests create dining reservations, party events, and fulfill customer needs.
• Inform guests of the owners' history in the wine industry and develop rapport by accurately answering all questions.
• Supervise and coordinate activities of dining room personnel to provide fast and courteous service to patrons, and to ensure cleanliness.
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Room service server example responsibilities.

• Clean and defrost mini bars regularly.
• Train, maintain and enforce all Marriott service standards using use records, menus and appropriate reference materials.
• Perform various financial activities such as cash and credit card processing, daily revenue reports, bank deposits, and payroll.
• Assist in weekly payroll and scheduling responsibilities.
• Establish a positive relationship with co-workers and managers through a solid work ethic, positive attitude, punctuality and dependability.
• Build relationships with guests -help prepare for restaurant opening -Maintain restaurant at all times -Persuasive- positive use of upselling techniques