About the Team
The Equity Team operates at the intersection of Accounting, HR, and Legal, which gives us a unique opportunity to create value across the organization. We are in an exciting period of growth, working to create the framework to operate equity programs at scale for one of the fastest growing marketplace companies.
About the Role
The Global Equity Team is looking for an experienced Manager to support strategic initiatives core to the equity function and critical to the infrastructure of our equity program. We are looking for creative problem solvers with a passion for equity plan administration, data analytics and process management. As the Equity OperationsManager, it is your goal for equity transactions to appear seamless for our cross functional partners and employees. To achieve this you will take on complex challenges in a fast-paced environment where customer service is paramount. You will provide significant input and support for the delivery of ongoing equity programs.
You will also collaborate with colleagues from multiple departments across various locations and take a lead role in various equity award-related projects including, new plan design, award administration and education. The ideal candidate must be able to operate in a fast-paced, high demand environment. Strong attention to detail and the ability to work independently are critical for this role.
You will report into the Senior Director of Global Equity Programs in our Accounting organization.
You're excited about this opportunity because you will…
Support ongoing administration of global equity plans, including equity events like RSU releases, stock options exercises, 10b5-1 plans and pre-clearance management
Keep up with equity ticketing escalations, optimizing for the best customer service
Aid in changes to existing and implementation of future equity programs
Help maintain data integrity in the equity platform and integrated systems
Develop automated processes and tools to optimize plan administration
Work with HR to ensure accurate employee personal and job related data is maintained
Work with Payroll to ensure alignment on tax positions and data integrity
Work with the Equity Communications and Education manager, and local tax consultants to deliver employee education on the RSU and Stock Option life cycle
Communicate and partner with various internal groups (including domestic and international Finance, Legal, Payroll and Human Resources) to provide monthly, quarterly, annual and ad hoc reporting
Provide supporting records and documentation to internal and external auditors, as needed
Ensure and maintain compliance with policies and internal SOX controls
Analyze data sets to distill insights, convey findings and provide data-backed recommendations
Support financial reporting requests resulting from changes in employee demographics and status
We're excited about you because…
You are a dedicated stock operations professional with 4+ years of experience in stock plan administration at a publicly traded company
You have an understanding of global equity operations and taxation (e.g. global mobility, income sourcing)
You have exceptional analytical and conceptual thinking skills
You have a strong tendency towards cross-functional relationship building
You can distill complex concepts into simple, easy to understand communications
You're comfortable interacting with colleagues at all levels
You have a customer-obsessed attitude for equity participant support
You have the ability to work both independently and with a team/business partners
You are capable of identifying and resolving issues
You have very strong Excel skills
You have or are working on your CEP designation
Knowledge of Workday, ADP, and various stock plan services recordkeeping platforms is a plus
You have a strong track record of achievement
We expect this position to be filled by 2/11/26.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
The national base pay range for this position within the United States, including Illinois and Colorado.$124,400-$183,000 USDAbout DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
$124.4k-183k yearly Auto-Apply 4d ago
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Store Manager
Mattress Warehouse 3.8
Pittsburgh, PA jobs
Store Sales Manager - Lead, Grow, and Succeed with Mattress Warehouse!
Join a Winning Team! At Mattress Warehouse, we are passionate about helping our customers improve their lives through quality sleep. As one of the fastest-growing bedding retailers in the U.S., we offer unparalleled opportunities for career growth in a supportive, team-oriented environment. With over 300 stores and counting, now is the perfect time to join our dynamic team!
Why Choose Mattress Warehouse?
Competitive Compensation - Enjoy a generous base pay with unlimited commission potential.
Comprehensive Benefits - Medical, dental, vision, life insurance, and more to fit every budget.
Retirement Planning - 401(k) with a strong employer match to help secure your future.
Work-Life Balance - Paid time off, including vacation, personal, and sick days.
Career Growth - Extensive paid training, ongoing development, and advancement opportunities.
Employee Discounts - Save big on the best mattress brands in the industry!
Exclusive Technology - Leverage our bed MATCH diagnostic sleep system, which uses 18 key measurements and data points to help customers find their perfect mattress, making selling easier and more impactful!
Your Role as a Store Sales Manager:
As a Sales Manager, you'll be the face of Mattress Warehouse, guiding customers to find their perfect sleep solution while also leading and developing your team. You will:
Greet and engage customers to identify their sleep needs.
Utilize our bed MATCH technology to provide data-driven recommendations.
Recommend, demonstrate, and sell top-name brand products.
Educate customers on financing, warranties, and delivery options.
Train, mentor, and develop associates to achieve sales goals and deliver top-tier customer service.
Manage daily store operations, inventory, and sales reporting.
Ensure the showroom is well-maintained and displays are set to company standards.
Lead by example, fostering a high-energy, results-driven sales environment.
What We're Looking For:
Previous retail, customer service, or commissioned sales experience preferred.
Bilingual with equal fluency in verbal and written English and Spanish or other languages a plus!
Strong leadership and coaching skills to help associates grow.
Excellent communication and interpersonal abilities.
Ability to lift up to 75 lbs. and maintain a neat and organized showroom.
A motivated, goal-driven mindset with a passion for helping others succeed.
If you're looking for a career, not just a job, Mattress Warehouse is the place for you! Join us in shaping the future of sleep retail and take the next step in your career today. #MW
$29k-57k yearly est. Auto-Apply 2d ago
Sr. CS Strategy & Operations Manager
Docusign, Inc. 4.4
San Francisco, CA jobs
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e‑signature and contract lifecycle management (CLM).
What you'll do
As the Sr CS Strategy & OperationsManager - Strategic Projects you will be a key driver of strategic initiatives across Docusign's global customer success organization. This high‑impact role will focus on solving complex business problems, designing and implementing transformative initiatives, and helping shape the operating model for post‑sales success. This role is ideal for former management consultants from top‑tier strategy consulting firms with strong analytical foundations, high executive presence and influencing skills, and program management expertise looking to transition into a SaaS environment and drive measurable impact on customer outcomes and company performance.
This position is an individual contributor role reporting to the Vice President, Customer Success Strategy & Operations.
Responsibility
Serve as a strategic thought partner to Customer Success leadership, helping prioritize and execute high‑impact initiatives that drive operational scale, efficiency, and customer value
Lead end‑to‑end project execution across strategic priorities, such as problem framing, analysis, stakeholder alignment, change management, and implementation
Structure complex business problems and deliver data‑driven recommendations that influence decision‑making across post‑sales functions
Build business cases, operating models, and playbooks that guide strategic investments and transformation initiatives
Partner with cross‑functional teams including Sales Strategy, Product, Support, IT, Finance, and Enterprise Transformation to deliver scalable solutions across customer onboarding, success management, and renewals
Conduct advanced analyses using tools like SQL, Excel, and BI platforms (e.g., Tableau, Looker) to surface insights that shape operational decisions
Lead strategic workstreams such as customer segmentation, journey optimization, headcount and coverage modeling, best‑cost location strategies, and success metric frameworks
Develop and maintain program governance for critical initiatives, including OKRs, reporting cadences, and executive updates
Support annual planning efforts for the Customer Success organization, including goal setting, capacity modeling, and performance tracking
Collaborate with CS leadership to define and refine KPIs, ensuring alignment with strategic goals and operational plans
Participate in strategy development for the function
Lead short‑ and long‑range projects and other initiatives
Guide other team members within function on how to approach and complete objectives by bringing stakeholders together to objectively evaluate all viable options in order to reach shared decisions
Be highly skilled at stakeholder engagement, influence and management
Know how to look beyond the obvious stakeholder group and identify and align other stakeholders who influence or may influence the direction and outcomes of assigned work
Job Designation
Hybrid: Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in‑office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
BA/BS degree or equivalent work experience
12+ years of analytical experience in strategic operational roles (such as go‑to‑market operations, financial analysis, sales operations, management consulting) or 8 years and a Master's degree.
Preferred
Demonstrated ability to lead complex strategic projects or transformations across multiple stakeholders
Strong analytical skill set with hands‑on experience in SQL, Excel, and visualization tools (e.g., Tableau, Looker, Power BI)
2+ years in a top‑tier management consulting firm (e.g., Bain, BCG, McKinsey) and/or in a Strategy/Operations role at a tech or SaaS company
Deep understanding of Customer Success operating models and performance metrics (GRR, NRR, adoption, retention, CSAT, etc.)
Experience in program and change management, including cross‑functional coordination and communications
Ability to structure ambiguous problems, break them down into actionable insights, and communicate findings to executive audiences
Proven record of building trust and influencing across functions and levels, from analysts to VPs
High attention to detail, strong business acumen, and a bias for action
MBA or similar advanced degree
Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on job‑related knowledge, skills, and experience.
Based on applicable legislation, the below details pay ranges in the following locations:
California: $157,500.00 - $254,350.00 base salary
This role is also eligible for the following:
Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre‑established sales goals. Non‑Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
Stock: This role is eligible to receive Restricted Stock Units (RSUs).
Global benefits provide options for the following:
Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life‑changing events
Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full‑time, permanent basis without the need for current or future sponsorship.
Life at Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance.
Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Equal Opportunity Employer
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can‑do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
EEO Know Your Rights poster
#LI-Hybrid
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$157.5k-254.4k yearly 3d ago
Senior Payments Operations Manager
Airbnb, Inc. 4.6
San Francisco, CA jobs
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
As Senior Payments OperationsManager for Procedures, Standards & GTM Readiness, reporting to the Director of Payment Operations, you'll lead the development, standardization, and execution of Airbnb's global payments procedures and standards, change management, and go-to market readiness for payments products. This is a high-impact and high-influence individual contributor role that sits at the intersection of strategy, operations, and platform enablement.
The Difference You Will Make:
As Payments Operations Senior Manager for Money Movement, you will lead the operationalization of Airbnb's payments platform, focusing on pay-ins and payouts.Your focus is to partner cross-functionally to build and implement the policies, processes, and controls that make the platform work day-to-day-creating structure, consistency, and accountability across global payment operations. Examples include third-party payouts, unpaid payouts, dormant accounts, liens, garnishments, escheatment, inbound/outbound calling and escalations, request for information from pay-partners, etc. You will also ensure that new payment capabilities are launched with the right operational coverage. Above all, this work ensures we do right by our guests and hosts, enabling seamless, transparent, and trusted payment experiences across Airbnb.This role blends operational leadership, process design, and cross-functional partnership-working closely with Payments Product, Treasury, Risk, Compliance, Finance, Partnerships, Customer Support, FP&A, and regional teams to drive clarity, stability, and scalability across Airbnb's payments ecosystem.
A Typical Day:
Operational Enablement & Execution
Partner cross-functionally to operationalize core workflows for Airbnb's payments platform-including third-party payments, unpaid payouts, blocked third-party payments, dormant accounts, liens, garnishments, and escheatment-ensuring each has clear ownership, documented processes, appropriate tooling, and reliable execution with defined performance metrics and SLAs.
Collaborate cross-functionally with Product, Risk, Compliance, Partnerships, Treasury, Customer Support, FP&A, and regional teams to align on workflow design, tooling needs, volume projections, resource planning, and budgeting.
Balance control and experience, ensuring operational processes meet policy, risk, and compliance requirements while minimizing friction for guests and hosts.
Identify and implement optimization opportunities across money-movement operations, leveraging automation, AI, and data insights to improve accuracy, speed, and scalability.
Close ownership gaps by establishing clear accountability, measurable SLAs, and consistent global execution standards.
Develop playbooks, procedures, and escalation paths that define how payments operations are executed and governed across markets and teams.
May eventually lead directly or indirectly a team of people to enable and execute operations.
Define and maintain clear policies and procedures that guide payment operations, ensuring ownership, consistency, and compliance globally.
Embed controls into everyday work so processes meet legal and regulatory requirements without adding unnecessary friction.
Keep policies and procedures current and simple, updating them as products, markets, or regulations evolve, and ensuring teams know how to apply them in daily operations.
In partnership with the platform product team, define and implement operational policies, controls, and SOPs ahead of product launches to ensure readiness.
Cross-Functional Collaboration
Act as the link between Product, Treasury, Compliance, Risk, Finance, Partnerships, and regional teams, turning product and policy intent into practical operations.
Engage early in new launches and programs to ensure readiness, clear ownership, and smooth execution.
Work with regional teams to adapt global processes to local needs while maintaining consistency and compliance.
Align priorities across teams to remove blockers, reduce duplication, and deliver payments initiatives efficiently..
Monitor performance data and incidents to identify trends, friction points, and improvement opportunities across pay-in and payout operations.
Simplify and standardize workflows to enhance efficiency, reduce manual effort, and improve accuracy and speed.
Use automation, AI, and insights to proactively improve scalability and reliability.
Create feedback loops that capture lessons learned from incidents and launches, feeding them into process and platform design.
Foster a culture of operational excellence, where teams continuously refine how payments operations are delivered and measured for reliability, control, and customer impact.
Your Expertise:
12+ years of experience in payments, fintech, or financial services, with a focus on operations, enablement, or process management.
Proven success in building and scaling operational payment processes across complex, cross-functional organizations.
Deep understanding of pay-ins, payouts, operational workflows, forecasting, and exception management, including regulatory, compliance, and policy requirements.
Demonstrated ability to translate strategy and policy into actionable, scalable operations.
Strong collaboration and stakeholder management skills across Product, Risk, Compliance, Finance, and Operations teams.
Analytical and structured thinker with a bias for execution and continuous improvement.
Excellent communicator, able to simplify complex concepts and influence effectively across all levels of the organization.
Your Location:
This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb Payments, Inc. (a subsidiary of Airbnb, Inc.) is a registered entity. Approved remote states include: Alabama, California, Colorado, Florida, Georgia, Illinois, Maryland, Minnesota, Mississippi, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Tennessee, Texas, and Washington. This list is continuously evolving, so please check back with us if the state you live in is excluded. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
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$154k-209k yearly est. 3d ago
Strategy & Operations - Sales
Bridge 4.2
Boulder, CO jobs
Bridge radically simplifies accepting insurance for virtual care clinics, enabling them to offer patients insurance-covered care within a matter of weeks. By utilizing Bridge, virtual care clinics can tap into nationwide insurance coverage, leverage patient-facing and back-office technology specifically designed for virtual care workflows, and benefit from comprehensive revenue cycle management.
Recently emerging from stealth mode, Bridge has already signed multiple large companies, including public companies. It is led by a team of seasoned healthcare experts with extensive experience across virtual care clinic operations, insurance contracting, and revenue cycle management. Backed by leading investors including General Catalyst, Andreessen Horowitz, Thrive Capital, Khosla Ventures, Greenoaks, and Mischief, we're poised to scale rapidly.
The Role
We're hiring a Growth team member to report directly to the Head of Growth, with responsibility for driving new logo sales and revenue growth. You'll own the full sales cycle, from prospecting through close, with a focus on signing new logos, accelerating deal velocity, and building repeatable sales processes. This is not a traditional sales role; success requires deep curiosity, the ability to educate and advise prospects, and comfort navigating the nuances of healthcare billing and insurance at a scaling startup.
This is a high-impact role for an ambitious operator who thrives in fast-moving environments and enjoys scaling go-to-market functions. By helping virtual care companies scale, you'll directly expand patient access to affordable, insurance-covered care nationwide.
Responsibilities
Own the full sales cycle (from lead generation through close) with a focus on new logo acquisition and pipeline health.
Build trusted relationships with executives and operators, advising them on billing models, payer requirements, and Bridge's capabilities.
Partner cross-functionally (Product, RCM, Payor, Ops, Legal, Engineering) to ensure successful deal execution and translate market feedback into strategy and product improvements.
Contribute to building repeatable sales processes that support scale and faster deal velocity.
Requirements4+ years of experience in a customer-facing growth, business development, consulting, or account management role
Strong understanding of US healthcare, ideally with exposure to virtual care and/or reimbursement models
Demonstrated success in early-stage startup environments; comfortable with ambiguity
Exceptional communication skills and ability to quickly build trust with executive-level stakeholders
Analytical problem-solver who can translate prospect needs into actionable insights for internal teams
Highly collaborative, eager to partner across the organization to drive impact
What we're not looking for:
Traditional transactional sales backgrounds without healthcare exposure
Candidates without experience in early-stage or high-growth environments
Why Bridge?Be a foundational team member in a company transforming how virtual care clinics scale insurance access
Work on high-impact, revenue-driving initiatives directly alongside the Head of Growth
Help shape and scale a critical revenue-driving function at a fast-growing startup.
Join a world-class team backed by leading investors.
Competitive salary, benefits, and equity package.
Location
Our preference is for candidates who can join us in-person in Boulder, CO. Our ideal weekly schedule is 3 days in-office, 2 days remote.
We are open to fully remote for select candidates.
Compensation
Base and variable compensation $110,000 - $150,000 + variable compensation
DOE + equity opportunity
$110k-150k yearly 1d ago
Hybrid Global Equity Operations Manager
Grammarly, Inc. 4.1
San Francisco, CA jobs
A leading AI productivity platform seeks a Senior Equity OperationsManager to enhance their global equity program in San Francisco. This role focuses on the technical, operational, and compliance aspects of equity administration. Candidates should have 4-7 years in equity operations or legal/finance, along with a CEP Level I certification. The position offers a competitive salary ranging from $158,000 to $218,000 per year, depending on experience and location, alongside a comprehensive benefits package.
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$158k-218k yearly 4d ago
Transportation Ops GM: Lead Growth & Compliance
Divine Enterprises Inc. 3.8
Rocklin, CA jobs
A logistics and transportation firm in California is seeking a General Manager to oversee daily operations, ensuring efficiency and regulatory compliance. The ideal candidate will have at least 6 years of management experience, preferably in trucking or logistics, and a strong background in budgeting and KPI management. This role offers potential career growth to Executive Director and focuses on strategic initiatives and process improvements.
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$94k-186k yearly est. 3d ago
Head of Business Operations
P2P 3.2
San Francisco, CA jobs
Employment Type
Full time
Department
Paradigm
Compensation
$300K - $400K
Actual starting pay may vary based on a range of factors which can include experience, skills, and scope. This role is eligible for additional performance-based compensation as well as a comprehensive benefits package.
Paradigm is a San Francisco-based investment firm focused on crypto and frontier technologies across the globe, with over $10 billion in assets under management. We make investments in companies and protocols at all stages, ranging from early-stage venture financing rounds to growth equity to liquid token assets. Paradigm was co-founded in 2018 by Matt Huang (former Partner at Sequoia Capital) and Fred Ehrsam (co-founder of Coinbase). Since then we've been hard at work building a world‑class team of brilliant mutants to investigate the world's most beautiful technical problems. Our research‑driven approach helps us build relationships with founders and entrepreneurs, but it also reflects our broader goal of growing the crypto ecosystem globally and accelerating crypto's ability to advance the world we live in. We believe that crypto will ultimately redefine money, finance, and the internet itself, and this technological revolution will have a fundamental and long‑lasting impact on the global economy. We're currently looking for a Head of Business Operations: someone to help us build and understand our operating system. This is a highly cross‑functional role that will involve working with our engineering team, our head of trading, our portfolio-facing functions, and our investors to streamline the way information flows within the firm. This position reports to Jordan Qualls, Paradigm's CFO.
Responsibilities
Lead the development of Paradigm's internal portfolio management system, and control the internal flow of real‑time, proprietary investment data
Own our risk management approach, predictive analytics, data visualization, investment decision support, rebalancing, deal flow management, and automated reporting
Ensure that all data housed in Paradigm's systems is relevant, up to date, and easily accessible
Manage and mentor a small‑but‑mighty team of business operations analysts and associates
Own relationships with partners like custody providers and data vendors
Qualifications
Deep experience in operations leadership experience in financial services, fintech, or technology
Work managing high‑performing people and complex technology projects
Deep understanding of financial markets operations and technology infrastructure
Experience with data architecture, API integrations, and enterprise system design
Knowledge of regulatory requirements and compliance frameworks Experience in cryptocurrency, blockchain, or alternative investments strongly preferred
Attributes
Exceptional team player
Extreme open-mindedness
Clear and concise communication, in both 1:1 and public settings
Empathy toward the concerns of others, both within and outside Paradigm
Adaptability in rapidly changing circumstances
Highly curious; fast learner
Interest in frontier technologies and crypto markets
Compensation Range: $300K - $400K
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Logistics/Operations/Order Fulfillment Manager - eBike Division
We are seeking an experienced and driven Logistics Manager to oversee the end-to-end fulfillment of orders for our eBike business. This role is critical in ensuring timely, cost-effective, and high-quality delivery of eBikes, parts, and accessories to our dealers, distributors, and direct-to-consumer customers worldwide. The ideal candidate combines deep logistics expertise with a passion for operational excellence and sustainable mobility.
Key Responsibilities:
Supply Chain & Transportation Management/Order Fulfillment:
Ensure successful completion of dealer orders from order placement to order fulfillment, monitor and regular reporting for on time, accuracy and order fulfillment speed.
Plan, manage, and optimize the transportation of eBikes, batteries, and components and final destinations and ensuring the on time delivery.
Support in the Selection, negotiation, and help manage freight forwarders, 3PLs, and carriers for ocean, air, and ground transport. -
Develop strategies to minimize transit time, costs, and environmental impact.
Import/Export & Compliance:
Oversee import/export documentation and customs compliance across North America- including US, CAN, MX and South America.
Ensure compliance with regulations around lithium-ion battery transport (UN38.3, IATA, DOT).
Maintain up-to-date knowledge of trade tariffs, duties, and international shipping restrictions.
Inventory & Warehouse Coordination:
Optimize inventory turns and proactively manage aging inventory. Reporting and managing with team to minimize excess inventory and ensure satisfactory levels of safety stock.
Coordinate inbound and outbound logistics with global warehouses and fulfillment partners.
Partner with supply planning and operations teams to maintain optimal inventory levels.
Implement systems and processes to track and report stock movements in real time.
Process Optimization & Systems/Data Analytics and Reporting:
Identify and implement continuous improvements across logistics operations, from shipping accuracy to cost control. Improve reverse logistics process for damage claims, DOA etc. Help to coordinate logistics for battery recycle program.
Metric reporting: Develop and manage KPIs around on-time delivery, freight spend, and inventory accuracy.
Partner with IT and operations teams to enhance ERP/WMS integration and visibility.
Cross-Functional Collaboration:
Work closely with Product, Sales, Marketing and After-Sales teams to forecast demand and ensure seamless order fulfillment.
Support new product launches by coordinating logistics readiness, packaging, and customs strategy.
Lead communication on logistics timelines and constraints with internal and external stakeholders.
Serve as the escalation point for complex order or customer issues, ensuring timely and professional resolution.
Take active ownership from PO receipt to customer invoicing, ensuring accuracy, timeliness, and excellent service standards.
Coach, mentor, and develop team members to enhance efficiency, accuracy, and customer satisfaction.
Qualifications:
Bachelor's degree in Supply Chain Management, Logistics, Business, or related field (Master's preferred).
6+ years of logistics, supply chain, or operationsmanagement experience in consumer electronics, automotive, or outdoor products-preferably eMobility or eBike sector.
Strong understanding of international freight, customs, and regulatory compliance.
Experience managing lithium-ion battery shipments strongly preferred.
Proficiency with ERP and logistics software (SAP, NetSuite, or similar) and ability to learn custom-built software.
Strong ability in reporting and data analysis with PowerBI, Excel
Strong ownership and sense of responsibility to identify pain points and make recommendations on how to improve processes and drive process improvements with collaborative mindset.
Excellent communication, negotiation, and analytical skills.
Proven ability to manage multiple projects in a fast-paced, growth-oriented environment.
In office in Plano, Texas
Why Join Us:
At Segway, we're shaping the future of urban mobility through intelligent, sustainable eBike solutions. You'll play a key role in scaling operations globally, ensuring that every customer and dealer receives their product efficiently and reliably.
$53k-79k yearly est. 4d ago
Director of Fleet Operations
Ring Inc. 4.5
Menlo Park, CA jobs
Mainspring Energy is revolutionizing power generation with the world's most flexible and adaptable local power generation technology, the Mainspring Linear Generator. Commercial, industrial, and utility leaders are choosing Mainspring over traditional options like engines, turbines, and fuel cells to quickly and reliably deliver local power for EV charging, commercial facilities, data centers, and grid-scale operations. The Mainspring Linear Generator is fuel flexible, ramps up and down to meet demand, and utilizes a flameless reaction with near-zero NOx emissions.
Backed by top-tier investors including Khosla Ventures, Bill Gates, American Electric Power, Lightrock, and General Catalyst Mainspring designs, manufactures and delivers its products to customers across the U.S. today, and we're quickly scaling for international expansion.
Inspired by our vision of the affordable, reliable, net-zero carbon grid, Mainspring is rapidly expanding within the $816B global electricity equipment market, and we're hiring the best talent to meet growing customer demand around the globe. We welcome a broad range of backgrounds, experiences, and talents to bring fresh perspectives and ongoing innovation to our customers.
We are looking to build relationships with people who share our values:
Pragmatic Optimism
Building a new category of world-class power generation requires the optimism of ambition and creativity, balanced with practicality to solve problems efficiently. The challenges that arise are opportunities for growth.
Excellence without Ego
We bring expertise and commitment to creating the best customer experience, from sales to deployment and service, just as we apply deep technical rigor to building and delivering world-class products. We strive for excellence and behave as leaders with the humility to acknowledge our challenges, both collectively and as individual contributors.
Proactive Collaboration
The integration and cross-disciplinary nature of Mainspring's business requires intentionally seeking out others who bring different skills, perspectives, and priorities. Our culture of inclusion and respect extends beyond our team to interactions with our partners and customers.
More information can be found at ************************
Job Overview
Mainspring Energy is seeking a highly experienced and strategic Director of Fleet Operations to manage the preventive maintenance and emergency response for our fleet of linear generators as we accelerate their deployment to customer sites. This is an ideal opportunity for a proven leader to apply their operational and strategic skills in a dynamic, challenging, and high-growth environment.
Responsibilities
Team Leadership: Lead, mentor, and develop the O&M team, including geographically distributed field service technicians and supervisors.
Performance Management: Manage key operational metrics, including equipment Availability, Mean Time to Repair (MTTR), First Time Fix Rate (FTFR), Customer Satisfaction, and adherence to service level agreements (SLAs).
Fleet Maintenance: Direct the team in all aspects of fleet maintenance, including troubleshooting, repairs, and preventive maintenance. This encompasses planning of routine tasks such as seal and filter replacements, periodic inspections, and the management of sensors, controls, and software.
Safety and Emergency Response: Lead the field safety team, ensuring the implementation of training, processes, and controls to safeguard both personnel and equipment. In emergencies, coordinate resources, response, and both internal and external communications.
Process Improvement: Standardize processes among teams to ensure the effective and efficient resolution of complex operational problems.
Strategic Planning: Develop comprehensive business plans, including budget allocation, hiring strategies, shift schedules, tooling, and inventory stocking levels.
Training Development: With the Training Manager, lead the creation of a structured Tier 1 Maintenance training program. This program should expedite the proficiency of new field service technicians and reseller partners in performing maintenance tasks.
Cross-Functional Collaboration: Work closely with Sales and Product leaders to deliver exceptional customer service. This includes early engagement with the Installation and Commissioning resources within the Sales team.
Engage Fleet Operations and Analytics (FOA) and Customer Success teams for monitoring, advanced diagnostics, and customer communications.
Collaborate with Engineering leaders to continuously improve the product by efficiently communicating findings and operational data from customer sites.
Collaborate with the air compliance team to ensure timely data submission to agencies.
Participate in defining contract structures in cooperation with Sales, Legal, and executive teams.
Vendor Management: Evaluate and oversee the development of potential partnerships with contractors.
Qualifications
Leadership Experience: Previous experience in a leadership role managing technical service teams operating at customer sites.
Adaptability: Demonstrated success in dynamic, frequently changing, and geographically dispersed work environments.
Leadership Style: A strategic yet hands-on leadership approach-able to take responsibility for the team, mentor staff, and lead by example.
Regulatory Knowledge: Understanding of labor laws.
Workforce Planning: Ability to design effective shift schedules.
Vendor Management: Experience in managing contractors and developing potential external partnerships.
$175,000 - $205,000 a year
This position is onsite at our Menlo Park HQ. The salary will be adjusted to reflect local market conditions based on employee location as well as the experience of the employee. Along with the base salary, Mainspring offers pre-IPO stock options + benefits.
Does your experience not meet all of our posted requirements? Studies have shown that some people are less likely to apply to positions unless they meet every listed requirement. At Mainspring, we are committed to building a diverse, inclusive, flexible, and collaborative environment, so if you want to help us transition the world to clean and affordable electricity, and don't meet all posted requirements for a particular role, we'd still love to hear from you. Mainspring can sometimes be flexible enough to shift responsibilities for the right person, or otherwise identify open or upcoming roles that may better fit your professional background.
In more traditional words, Mainspring Energy, Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
This compensation and benefits information is based on Mainspring Energy's estimate as of the date of publication and may be modified in the future. We generally do not negotiate on salary once we have made an offer. The level of pay within the range will depend on a variety of job-related factors that may include location, relevant prior experience and/or education, or particular skills and expertise. New hires joining the company tend to be paid within the starting base pay range noted above, with opportunities to increase pay over time based on development of additional skills, competencies, and company-specific knowledge.
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$175k-205k yearly 5d ago
Senior Sales Operations Manager
Medium 4.0
San Jose, CA jobs
Embark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities.
The Opportunity That Awaits You:
The Revenue Operations team is seeking a highly motivated Senior Sales OperationsManager to help expand the foundation of a world‑class revenue operations engine. Reporting to the Senior Director of Revenue Operations, the Sales OperationsManager will partner with Sales leadership to drive performance through optimized sales processes.
This role provides a dynamic opportunity to collaborate with cross‑functional teams, including commercial sales, finance, marketing, and customer service. The ideal candidate will have a strong understanding of sales capacity planning, compensation plan implementation and the full customer revenue journey.
What Your Day‑to‑Day Will Involve:
Maintain commercial team roster and team assignments to enable seamless onboarding and team transitions.
Define and maintain territory assignments to ensure appropriate alignment to meet business needs across commercial teams.
Lead the sales role capacity planning and modeling to optimize revenue and efficiency.
Design, develop and write global incentive compensation plans to align with performance‑based compensation philosophy.
Model quota and compensation to facilitate incentive strategy and administration.
Partner with commercial leadership and finance to manage compensation programs, including quota setting, commissions calculations and administration of incentive compensation platform (Performio).
Maintain global commercial price book and collaborate with marketing to deploy changes, ensuring consistency of pricing, discount structures, and systems.
Conduct deal analysis and prepare models for Commercial Contracts to drive strategic decisions and address customer needs.
Analyze and report on key sales KPIs such as revenue by channel, win/loss rates, quota attainment, pipeline velocity, and forecast accuracy.
Support ad hoc sales analysis as required by Commercial team.
Oversee the implementation and improvement of sales technologies to ensure they support the team's needs and performance.
The Qualifications We Need You to Possess
Bachelor's degree in business administration, finance, or a related field. MBA or equivalent preferred.
5+ years of proven experience in sales operations required.
8+ years of related experience required.
Strong understanding of sales processes and sales technologies.
Proficiency in data analysis, reporting tools (Excel) and CRM software (Salesforce).
Experience with sales forecasting, pipeline management, incentive compensation planning, quota setting and territory design.
The Qualifications We Would Like You to Possess
Experience with Salesforce CRM and BI tools such as Tableau.
Familiarity with commissions platforms, ideally Performio.
Analytical mindset with the ability to interpret data and make actionable recommendations.
Ability to work in a fast‑paced, dynamic environment and adapt to changing priorities.
Excellent communication skills with the ability to collaborate effectively across cross‑functional teams from sales reps to C‑level.
Strong project management skills with the ability to manage multiple tasks and deadlines.
Detail‑oriented with a focus on accuracy and quality.
Experience in medical device or healthcare life sciences industry.
Minimum 10% travel required.
Hybrid.
For US‑Based Candidates Only
Work Authorization Status: Citizen / Permanent Resident
For this role, the anticipated base pay range is $144,000-170,000 per year.
Plus, eligibility for an annual bonus and equity/RSUs.
Understanding PROCEPT's Culture
At PROCEPT, we believe every person matters. Every employee, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with pathological optimism. We believe in being humble and highly engaged in the work we do, while also working together seamlessly for a common goal. At PROCEPT, curiosity, ingenuity and conviction in the power technology will transform the lives of our patients and providers.
And this doesn't happen by accident. It starts with our live induction program that serves as an incubator for cross‑functional team building, an immersion in PROCEPT's history, jam‑packed interactive sessions with executive leadership and a crash‑course in the mission and purpose of what we do. It continues with our one‑of‑a‑kind management program designed to build the best managers in the industry, where our people managers across functions come together to exchange ideas and grow, as both managers and learners, in an environment that challenges, supports and broadens.
We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU! At PROCEPT, we push beyond just finding a work/life balance, we strive to find a work/life blend, a professional world that you are honored and impassioned to belong to, one that you can proudly share with your family, friends, and acquaintances.
An opportunity at PROCEPT BioRobotics won't just be about finding a job. It will be an opportunity for you to join a community devoted to making a difference in this world!
Benefits of Working at PROCEPT!
PROCEPT's health and wellness benefits for employees are second to none in the industry. As an organization, one of our top priorities is to maintain the health and wellbeing of our employees and their families. We offer a comprehensive benefits package that includes full medical coverage, wellness programs, on‑site gym, a 401(k) plan with employer match, short‑term and long‑term disability coverage, basic life insurance, wellbeing benefits, flexible or paid time off, paid parental leave, paid holidays, and many more!
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
PROCEPT BioRobotics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization.
PAY RANGE TRANSPARENCY
Procept is committed to fair and equitable compensation practices. The pay range(s) for this role represents a base salary range for non‑commissionable roles or on‑target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job‑related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Procept utilizes the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above.
WORK ENVIRONMENT
We'll provide you training for, and ask you to maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance. We would also ask you to understand and adhere to the PROCEPT BioRobotics Quality & EHS policies.
PROCEPT BioRobotics - Applicant Privacy Notice
When you submit an application on this site, PROCEPT BioRobotics collects the personal information you provide. This may include your name, email address, phone number, résumé or CV, LinkedIn profile, and any optional demographic information you choose to share, such as gender or ethnicity. We use this information to review your application and assess your suitability for the role.
To learn more about how we handle personal information, including your rights under applicable privacy regulations, please read our full Privacy Notice at: Privacy Policy.
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$144k-170k yearly 4d ago
Senior Operations Manager, Air Data Migrations
Athelas Ltd. 4.2
Mountain View, CA jobs
At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more - all designed for providers & administrators to focus on what matters most: providing care.
Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide - more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years.
Commure was recently named to Fortune's Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare.
About the Role
As our Senior OperationsManager, Air Data Migrations, you will own the end-to-end process of migrating customer data from legacy EMRs into Athelas Air. You'll blend deep technical know-how with strong program management and customer-facing skills, ensuring data integrity, timely delivery, and a world-class onboarding experience.
Read more about Air.
This full-time position requires working 5 days a week in our Mountain View, CA office.
What You'll Do
Lead Migration Strategy & Planning
Assess customer's existing EMR data model, reporting schemas, and integration capabilities
Define scope, timelines, resourcing, and risk mitigation plans
Data Mapping & Transformation
Collaborate with engineering and product to develop data mapping specifications (e.g., HL7 → FHIR, flat-file to JSON)
Oversee extraction, transformation, and loading (ETL) processes using SQL and ETL tools (e.g., Talend, SSIS)
Project & Stakeholder Management
Serve as primary point of contact for customers' technical and operational teams
Drive cross-functional alignment with Professional Services, Support, and Product
Track milestones, deliverables, and issue resolution in project management tools (e.g., JIRA, Asana)
Quality Assurance & Validation
Design and enforce data validation protocols and reconciliation reports
Conduct test migrations, sampling, and post-go-live audits to confirm data accuracy
Process Documentation & Continuous Improvement
Develop and maintain playbooks, checklists, and standard operating procedures
Identify recurring challenges and implement process improvements to streamline future migrations
Training & Enablement
Train internal teams and customer admins on migration best practices, tools, and troubleshooting techniques
Share lessons learned and contribute to internal knowledge bases
Offshore QA Team Training & Management
Develop and deliver training programs for offshore QA teams to validate data migrations and ensure data integrity
Manage offshore QA workflows, set performance metrics, and ensure adherence to QA protocols
Coordinate across time zones, facilitate clear communication, and escalate issues promptly
Monitor QA deliverables, provide coaching, and drive continuous improvement in QA processes
What You Have
Experience:
3+ years in operationsmanagement, technical program management, and/or implementation leadership roles
Client facing experience
Experience managing EMR data migrations (Epic, Cerner, Allscripts, eClinicalWorks, etc.) is a plus
Technical Skills:
[Required] Experience with Python and popular data frameworks (e.g., Pandas, NumPy) and OCR frameworks (e.g., Tesseract, AWS Textract)
Proficiency in SQL
Commure is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.
Please be aware that all official communication from us will come exclusively from email addresses ending in getathelas.com, getathelas.com, commure.com or augmedix.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization's information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
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$128k-177k yearly est. 6d ago
Operations & Execution Manager
The Nash Collection 4.2
Nashville, TN jobs
The Nash Collection
Nashville, TN
The Nash Collection is a fast-growing lifestyle apparel brand inspired by Nashville's culture and built on creativity, discipline, and pride in execution. We've grown from a single storefront into a multi-channel brand with retail, ecommerce, wholesale, and events at the core of our business.
As we scale, execution and operational clarity are critical. We're hiring an Operations & Execution Manager to help ensure priorities across the business are carried out consistently, accurately, and on time.
The Role
The Operations & Execution Manager is responsible for driving execution across The Nash Collection by coordinating initiatives, maintaining documentation, and ensuring follow-through across departments.
This role operates at the center of the business. You will work closely with leadership and department leads to surface loose ends, resolve blockers, manage reporting, and keep operational systems clean and reliable.
This is an in-person role for someone who is highly organized, detail-oriented, technically capable, and comfortable operating in a fast-paced environment with real responsibility.
The Mission
Build and maintain a reliable execution engine for the business.
You'll ensure that tasks are documented, ownership is clear, timelines are respected, and nothing important falls through the cracks. Your work will allow leadership and department heads to stay focused on strategy while execution remains tight across operations, marketing, retail, ecommerce, wholesale, product, and events.
Core ResponsibilitiesExecution & Coordination
Track and coordinate initiatives across all departments
Regularly check in with department leads to identify open items, risks, or loose ends
Capture tasks from meetings, Slack, email, and in-person conversations and ensure proper documentation
Maintain task trackers, execution timelines, and project visibility
Follow up on open items and ensure completion
Operations & Systems
Set up and manage software tools, accounts, permissions, and workflows
Troubleshoot operational and technical issues including email problems, system access, reporting discrepancies, and vendor coordination
Maintain clean documentation, SOPs, and internal process references
Reporting & Compliance
Calculate, validate, and submit royalty reports accurately and on time through required portals
Support recurring operational reporting and KPI tracking
Monitor brand protection workflows, identify infringers, and execute enforcement processes using established templates and SOPs
Marketing & Cross-Functional Support
Support marketing execution by coordinating timelines, assets, campaigns, and reporting
Act as a connective point between teams to ensure alignment and follow-through
Provide clear, structured updates to leadership on progress, risks, and blockers
Technical & Functional Requirements
Strong organizational and documentation skills
High technical aptitude and ability to learn new systems quickly
Proficiency in Google Workspace and Excel or Google Sheets
Comfort working across business systems, portals, and software tools
Ability to manage multiple priorities while maintaining attention to detail
Who You Are
Experienced in operations, execution, or coordination-focused roles
Highly detail-oriented with strong follow-through
Clear, professional communicator who works well cross-functionally
Solution-oriented with sound judgment
Comfortable owning execution in a fast-moving environment
Proactive about identifying gaps and improving processes
What You'll Build in Your First 90 Days
A clear, reliable system for task tracking and cross-department execution
Consistent weekly and recurring reporting rhythms
Clean, up-to-date SOPs for recurring operational workflows
Strong working relationships with department leads
Improved visibility into priorities, blockers, and progress across the business
Why Join The Nash Collection?
This is an opportunity to play a central role in how a growing brand operates day to day. You'll help bring structure, clarity, and discipline to execution while working closely with leadership and cross-functional teams. For the right operator, this role offers meaningful responsibility, visibility, and long-term growth as the company scales.
Compensation: Competitive and based on experience
Reports to: Executive Leadership
Location: Nashville, TN (In-Person)
$53k-93k yearly est. 3d ago
Head of Tech Operations & Automation
Medium 4.0
San Francisco, CA jobs
A technology-focused company is seeking a Head of Technical Operations to bridge technology and operations, ensuring systems enhance user experiences. The role involves collaborating with leadership, driving automation, and maintaining data integrity. Ideal candidates will have a strong engineering background, familiarity with Salesforce, and a commitment to optimizing operations. This hybrid role requires occasional travel primarily on the West Coast.
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$92k-178k yearly est. 5d ago
Head of Loan Servicing & AI-Driven Operations
Medium 4.0
San Francisco, CA jobs
A fast-growing fintech company in California is seeking a Head of Servicing to lead loan servicing operations and drive efficiency through AI and technology. The ideal candidate will have over 10 years of experience in loan servicing, strong leadership skills, and a passion for leveraging technology to improve customer outcomes. This role offers competitive compensation, equity participation, and the chance to influence a rapidly evolving sector.
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$92k-178k yearly est. 6d ago
Head of Technical Operations - Advocate
Medium 4.0
San Francisco, CA jobs
About Advocate
Advocate is redefining how people access and manage benefits. We combine compassionate claimant representation with advanced technology to simplify and accelerate the SSDI and SSI process - and our long‑term vision is to build the benefits infrastructure that supports individuals across multiple federal and state programs.
The Role
We're seeking a Head of Technical Operations to serve as the connective tissue between our technology platform and our operations teams. You'll ensure that our systems, automations, and data infrastructure power a seamless user experience - for both claimants and our internal teams. You'll partner closely with the Head of Operations, aligning technology with business strategy, ensuring systems scale efficiently, and supporting operational success through smart, reliable, and automated processes. You'll also work directly with the CTO to define and execute the roadmap that connects our product and service layers. This role blends strategic thinking with hands‑on execution. You should enjoy diving into details, troubleshooting issues, and building systematic, scalable solutions that reduce complexity and make every part of our operations smoother.
Responsibilities
Bridge Technology and Operations
Serve as the technical counterpart to the Head of Operations, translating operational goals into technical systems and data workflows.
Collaborate across teams to ensure Salesforce, our internal platform, and other tools operate cohesively and transparently.
Develop business rules and process logic that create clean, traceable workflows between humans and AI systems.
Drive Automation and User Experience
Oversee the technical aspect of communications platforms and automations that ensure every claimant interaction feels seamless, timely, and human.
Partner with Operations to map and automate core workflows, improving speed, accuracy, and user satisfaction.
Help build systems that enable proactive communication, follow‑up, and escalation handling across channels (email, text, chat).
Ensure Data Integrity and Insight
Maintain a disciplined data model and ensure all data flows through well‑defined, auditable interfaces.
Implement dashboards and monitoring tools to track performance, identify bottlenecks, and support decision‑making.
Enable data‑driven insights for the operations team through clear metrics, alerts, and reporting infrastructure.
Troubleshoot and Systematize
Roll up your sleeves to diagnose and resolve technical and operational issues as they arise.
Develop systematic fixes and document playbooks to prevent recurrence and promote consistent execution.
Partner with engineering to prioritize and deliver sustainable, elegant solutions rather than one‑off patches.
Design for the Future
Collaborate with leadership to envision and implement an end‑to‑end automated operations system that's robust, simple, and scalable.
Continuously look for ways to improve efficiency and reduce manual work through thoughtful design and automation.
Ensure all systems reflect a deep understanding of Advocate's operational model, data dependencies, and user journey.
About You
You have a strong background in engineering, technical program management, and operations systems design.
You understand how to make technology serve the business, not the other way around.
You're comfortable integrating systems like Salesforce, AI‑driven tools, and workflow automation platforms.
You're equally happy writing specs, mapping data flows, or jumping in to troubleshoot an issue in real time.
You take a long‑term view - aiming for elegant, maintainable systems that scale with growth.
You're collaborative, curious, and committed to improving how people access the benefits they deserve.
Technical Environment
Event‑driven architectures (Kafka/Kinesis/EventBridge)
Multi‑tier data platforms (Aurora, DynamoDB, OpenSearch, S3)
Orchestration (Temporal, Step Functions, custom engines)
Real‑time processing (Flink/Kinesis Analytics)
Container orchestration (ECS/EKS)
Infrastructure as Code (CDK/Terraform)
AI/ML pipelines throughout
Salesforce configuration and development, Salesforce Apex Programming
Vendor technology setup, operations / configuration: ZenDesk, Ring Central, Customer IO
This is a hybrid role requiring travel about six times a year for in‑person working sessions, primarily on the West Coast (with flexibility as needed).
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$92k-178k yearly est. 5d ago
Residential Property GM: Lead Leasing & Operations
Medium 4.0
Denver, CO jobs
A community-focused real estate firm in Denver is seeking a General Manager (Residential) to oversee the daily management of properties. Responsibilities include managing staff, maintaining property standards, and ensuring compliance with budgets and leasing goals. Candidates should have a Bachelor's degree and experience in property management, with skills in communication and analytics being essential. The role offers competitive compensation and a comprehensive benefits package.
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$63k-137k yearly est. 5d ago
General Manager (Residential)
Medium 4.0
Denver, CO jobs
ABOUT CIM GROUP
CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team of experts works together to identify and create value in real assets, benefiting the communities in which we invest. Back in 1994, our three founders focused on projects in Southern California neighborhoods. Today, we are a diverse team of 900+ employees with projects across the Americas. Our projects have delivered jobs; created comfortable places to live, work, and relax; and provided necessary and sustainable infrastructure. Our focus on enhancing communities is unwavering, and we strive to make an even greater impact in the years to come. Join us and make an impact today!
POSITION PURPOSE
The General Manager (Residential) has primary responsibility for overall day to day management and lease up of the properties and for supervisory oversight of the property management staff at the properties within a defined geographic location.
Responsibilities include directing on site staff, contracted services and vendors to maintain a first class appearance of the property(s), setting monthly goals to integrate leasing, property management, building maintenance and lease administration functions across the properties. Additionally, will be expected to adhere to the properties' approved budgets with an emphasis on timely rent collection, meeting monthly leasing goals, receivable management, legal evictions and vendor supervision.
ESSENTIAL FUNCTIONS
Create a monthly framework for the Property Manager(s) to ensure timely completion of property operations tasks - apartment turns and renovations, financial reporting, associate review and training, preventive maintenance.
Confirm apartment pricing levels are consistent with current market conditions. Use Yieldstar/LRO or other pricing methodology to set pricing which meets investment requirements and drives consistent leasing activity.
Keeps abreast of new development or redevelopments within the market and be able to discuss how they will impact CIM's residential properties.
Builds relationships with local trade organizations to gain more market information.
Approves all recommended concessions based on current market conditions.
Seeks Owner approval at the beginning of each calendar year on a pricing matrix (“Unit Pricing Matrix”) for each unit including renewals and ensures the Leasing Associate updates this matrix on a weekly/monthly basis (as required) to maximize market rent and occupancy.
Works closely with the Property Manager(s) to set renewal rates. Sets the retention expectation per month and supports the Property Manager(s) efforts to achieve the goal.
Works with Property Manager(s) to develop the annual Business Plan including traffic and occupancy goals. Revenue goals and Expense parameters.
Ensures all residential leases are executed in accordance with CIM Group stated policies and procedures (within 2 business days). Verify on a monthly basis the accuracy of the properties' (a) rent roll, (b) occupancy status, (c) lease charges, (d) leases match actual resident's name and (e) term.
Tracks actual collection of rent to ensure timely payment and to avoid excessive delinquent rent balances so that we are not more than 30 days behind on residential lease unless we are seeking an eviction.
Where applicable - ensures commercial lease terms are correct before leases are executed and accept no changes to the CIM Group lease form without corporate approval.
Ensures all building operating systems such as elevators, boilers, central plant cooling systems are (as required) placed on corporate approved preventive maintenance agreement.
Works closely with the Regional 1st VP/VP, Property Management to create a monthly preventive maintenance calendar with the goal to use the onsite maintenance technicians to maintain or complete some of the preventive maintenance work.
Monitors and controls the properties' expenditures in accordance with approved budgets and be able to provide recommendations for deferring or capitalizing work as required. Seek to control operating expenses by enforcing scope of work, cap pricing increases, seeking group or regional bids and timely payment.
Inspects the properties at a minimum of once a month to ensure the overall appearance, exterior lighting condition, cleanliness and maintenance of the property's common areas with your vendors and provide Corporate a monthly inspection report.
Provides annual budgeting and expense management along with monthly variance analysis and work closely with Regional VP/1st VP, Property Management to achieve all targeted leasing objectives, operating expense controls and year end NOI for each property.
Where necessary, provides operating expense and/or market rent analysis for new developments or acquisitions as required using comparable properties unit pricing for admin, RM, janitorial, contracted services, utilities, bad debt, marketing expenses and payroll.
Establishes and maintains standardized management practices for (i) emergencies, (ii) evictions, (iii) energy management, and (iv) tenant issues or complaints in accordance with stated CIM Group polices or as directed by corporate.
Adheres to regional rent control (if applicable) or similar governmental agencies (as required) polices as well as Federal Fair Housing Act to avoid any discrimination or legal issues.
NON ESSENTIAL FUNCTIONS
Must be comfortable meeting with residents, vendors and corporate staff.
Team player who is committed to getting the job done might have to work on weekends (as required).
Must be detailed oriented, ability to multi-task and very organized.
SUPERVISORY RESPONSIBILITIES
Supervises all on site staff including administrative support employee(s), engineers, security, parking attendants and other vendors.
Plan, organize, and manage employee focused activities including but not limited to:
· Compliance with all applicable employment laws as well as CIM Group employment policies and procedures.
· Facilitate employee development and training opportunities that promote maximum productivity and position the employee for increased responsibilities and job growth.
· Provide at a minimum twice a year performance feedback/counseling along with as required appropriate on site job training and be able to address job performance fails to measure up to standard.
Has supervisory oversight of the Properties Managers at other locations within a specific geographic area (as necessary).
EDUCATION/EXPERIENCE REQUIREMENTS
Bachelor's Degree preferred.
Knowledgeable of general accounting practices as it relates to accrual based accounting for creating an income statement to include reserving for bad debt.
Prior experience working in a high-volume, multi-building residential property manager capacity.
Proven ability if the position encompasses more than one property to manage multiple residential assets equal to or greater than the unit count for this position.
Experience using Yardi, Entrata, Nexus, revenue management systems for residential property management.
Must possess a valid state-issued driver's license.
Brokerage License or Real Estate Salesperson License preferred; or willingness to receive license within first 90 days of employment.
KNOWLEDGE, SKILLS AND ABILITIES
COMMUNICATION SKILL REQUIREMENTS:
Excellent communication skills, both written and verbal.
Read and interpret documents such as office equipment maintenance and instruction manuals, company policies and procedures documents.
Ability to write correspondence and/or reports accurately in a concise and detail manner.
Ability to effectively present information to tenants, vendors, contractors and other employees of the organization.
Ability to read, analyze and interpret lease agreements, financial reports and/or legal documents.
Ability to respond to common inquiries or complaints from tenants, regulatory agencies, other areas of the company, and/or members of the business community.
•MATHEMATICAL SKILL REQUIREMENTS:
Ability to add, subtract, multiply and divide.
Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
Can calculate monthly and year to date financial variances.
REASONING SKILL REQUIREMENTS:
Ability to apply common-sense understanding to carry out instructions.
Possess strong analytical capabilities.
Ability to solve practical problems.
Ability to define problems, collect data, establish facts and draw valid conclusions.
TECHNICAL SKILL REQUIREMENTS:
MS Office including Excel, Word, PowerPoint, Outlook.
Familiar with Nexus Payables or similar software application.
Familiar with Yardi or similar software application.
WHAT CIM OFFERS
A variety of Medical, dental, and vision benefit plans
Health Savings Account with a generous employer contribution
Company paid life and disability insurance
401(k) savings plan, with company match
Comprehensive paid time off, including: vacation days, 10 designated holidays, sick time, and bereavement leave
Up to 16 hours of volunteer time off
Up to 16 weeks of Paid Parental Leave
Ongoing professional development programs
Wellness program, including monthly and quarterly prizes
And more!
Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required. At CIM, base pay is one part of the total compensation package. This role is eligible for bonus pay in addition to base salary. The anticipated base salary range for the position in Denver, CO is $105,000 - $145,000.
HOW WE FEEL ABOUT DIVERSITY AND INCLUSION
At CIM Group, we believe that the unique perspectives and backgrounds of our employees enhance everything we do. We are committed to fostering an inclusive environment where diversity is not only respected but celebrated. We strive to ensure that our workplace is free from discrimination and harassment, allowing everyone to contribute meaningfully and feel a sense of belonging. As an equal opportunity employer, we strictly prohibit any form of unlawful discrimination and adhere to the laws enforced by the EEOC. Our goal is to provide a safe and supportive environment where all employees can grow and make impactful contributions together.
*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on CIM Group. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.
CIM is committed to maintaining the confidentiality and privacy of your personal and financial information. Please click here for our Privacy Policy.
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$105k-145k yearly 5d ago
Store Manager - Retail, Boston
Medium 4.0
Boston, MA jobs
Gopuff is seeking a Liquor Store Manager to join the operations team. We are looking for a self-starting and entrepreneurial strong leader to lead the Liquor Store division of our brand.
The Liquor Store Manager role is an intense and fast-paced role within go Puff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Operations Associates overseeing the facility's operations as well as a team of independent Driver Partners. Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers.
What We Offer
Medical/Dental/Vision Insurance (for full-time employees)
401(k) Retirement Savings Plan
25% employee discount & FAM Membership
Vacation and Sick Time for eligible employees
EAP through AllOne Health (formerly Carebridge)
Requirements
8+ years of managing and leadership experience, minimum of 5 years experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.
Retail, warehouse, logistics, military, restaurant or equivalent experience
Beer/liquor store experience strongly preferred
Strong written and verbal communication skills
Strong skills with conflict resolution
Strong skills with team development and engagement
Ability to lead in an ever-changing environment
Proven track record of being a change agent with improving processes and efficiencies
Ability to work with fluid schedules; being available during peak hours of operation (5pm - 12am) and visiting the facility on Friday, Saturday, and Sunday once or twice per month
Possesses a customer-first mindset
Team-oriented mentality
Responsibilities
Plans, directs and is accountable for all operations including, deliveries, inventory, equipment, and systems
Fanatically drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved
Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports
Implementing and monitoring Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews
Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring the confidentiality of information, documentation, and assigned records
Teach and train the site leadership in controlling expenses and labor to ensure expenses adhere to the budget and sales volume
Create and implement plans to improve the financial performance of the facility
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes.
And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you're hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
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$35k-68k yearly est. 6d ago
People-First Retail Lead | Assistant Store Manager
Medium 4.0
San Jose, CA jobs
A leading nonprofit organization in San Jose seeks a Retail Supervisor to oversee front-end operations and ensure excellent customer service. The ideal candidate will have experience in retail, strong supervisory skills, and the ability to communicate positively. Responsibilities include managing staff, training, quality control, and ensuring compliance with safety standards. This role offers a competitive pay rate of $21 per hour in a dynamic environment committed to inclusion and diversity.
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