Service Manager
Service manager job at EMCOR Group
About Us We provide industry-leading, end-to-end fire protection, mechanical, and HVAC services. Our skilled tradespeople work in virtually every market across the nation. About Us: S.A. Comunale has been a local industry leader for end-to-end mechanical, fire protection and HVAC services for nearly 100 years.
We offer our clients significant financial strength, unmatched bonding capability, an award-winning safety program, and large-scale purchasing power.
With 16 locations and over 1,450 employees, including 850 skilled tradesmen throughout Ohio, Pennsylvania, New Jersey, Maryland, and West Virginia, S.A. Comunale can work in virtually every market sector and facility type.
Job Title: Service Manager
The primary function of this role is to oversee all aspects of the Branch Service Department including service, and small contract jobs. This position reports to the Branch Manager with a dotted line to the Vice President of the Service & Inspection Division. The Service Manager is responsible for directly supervising all branch service department office and field staff to include Administrative Assistants, Sales Representatives, and Technicians. The Service Manager must ensure that the company satisfies the customer's requirements so that the customer receives quality work and timely service during installation, repair and maintenance of equipment.
This job requires the ability and desire to work in a fast-paced multi-tasked environment with a focus towards management, sales, and customer service. It also requires travel to branch office locations, jobsites and customer facilities.
Essential Duties / Responsibilities:
Include the following. Other duties may be assigned.
* Responsible for implementing programs designed to meet or exceed corporate objectives in the areas of revenue, sales, margin, and operating income.
* Responsible for managing the branch service operations according to an approved financial plan, which includes operating expenses, accounts receivable/collections, manpower, and inventory.
* Responsible for the identification, selection, and development of new and existing customer accounts.
* Responsible for establishing and maintaining effective communication with customers.
* Ensure contractual obligations are met and actively participate in quickly resolving customer problems.
* Plan a growth strategy and carry it out efficiently and effectively.
* Responsible for insuring that all field work is completed on time, within budget and in a manner that meets customer expectations.
* Responsible for setting fair and manageable assignments for assigned personnel.
* Ensure that effective performance measures are assigned, and that employees are motivated to achieve and exceed objectives in a professional, timely, and quality manner.
* Organize and develop an effective team to efficiently deliver service and to grow the business. Responsible for finding quality individuals who possess the necessary skills, knowledge, and experience required for any open jobs.
* Identify areas where training and development will enhance the branches opportunity to meet current and future business needs. Periodically review subordinates performance, identify areas of improvement, and implement necessary development and training programs or other appropriate actions.
* Accountable for employee and office compliance with corporate safety programs. Identify safety hazards and issues and then notify corporate safety office for recommendations and corrective actions.
* Responsible for establishing and maintaining effective communication with customers, ensuring their satisfaction with our products and services at all times.
* Quotes to the customers for service and any follow-up impairments.
* Grow service base by selling commercial service products & solutions to new and existing customers, including: repair service, modernization and service agreements.
* Work with other branch personnel to ensure great customer service from the order to the delivery and beyond.
* Perform customer surveys as required/requested.
* Develop and maintain vendor relations.
* Obtain all licensing required to perform job function, as applicable.
* Obtain manufacturers' certifications required to perform job function, as applicable
* Complete proper scheduling and execution of monthly calls as assigned by management.
* Execute all Company processes and complete all required paperwork accurately and in a timely manner.
* Continually enhance sales skills and product knowledge in order to promote a professional image in the field.
* Read architectural and mechanical drawings and determine proper sprinkler locations for new construction and remodel projects
* Travel to customer and job sites as required.
Qualifications:
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education / Work Experience:
* High school diploma or GED is required.
* 7+ years' experience fire sprinkler work is required.
* 5+ years' experience in a management position is required.
* Previous sales experience is a plus.
* Working knowledge of NFPA 13 and 25 required.
* Knowledge of industry standard practices for service, inspections, and design is required.
* Valid driver's license and excellent driving record is required.
Computer Skills:
* Significant experience with Microsoft Office (i.e., Word, Excel) applications required.
We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.
Essential Duties & Responsibilities
#comunale #LI-AL1
Equal Opportunity Employer
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
Notice to Prospective Employees
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.
Restaurant General Manager
Windsor Locks, CT jobs
Bradley International Airport
Join SSP America as our next Restaurant General Manager and guide a full-service concept in one of the most dynamic, fast-paced environments in the industry.
$65,000 + Potential Quarterly Bonus + Year-End Super Bonus
Full Benefits • Career Growth • National Company Footprint
Why This Role Matters
Airport restaurants run differently - higher volume, tighter coordination, and a whole new level of operational challenge. As the General Manager, you run the show. You lead the full restaurant operation, collaborate with airport authorities, coach a diverse team, and make decisions that drive guest experience, financial results, and team culture.
This is a role for someone who wants to level up fast, take ownership, and grow in a nationwide organization.
What You'll Lead
Full service restaurant and bar operations
Cost control, ordering, and scheduling
Hiring, training & team leadership
Guest experience & hospitality standards
Safety, compliance & food quality
Collaboration with airport leadership
Forecasting, budgeting & business planning
What You Bring
Minimum 3 years as a Full-Service Restaurant GM (with bar experience)
Strong financial and operational skills
Ability to manage high-volume, multi-priority environments
Experience leading diverse teams
A mindset geared toward service, coaching, and accountability
Comfortable using POS systems, MS Office, and operational tools
A desire to grow - we promote strong leaders fast
Why You'll Love Working With Us
Quarterly bonus + year-end super bonus
Full medical, dental, vision, life insurance & PTO
401(k) with company match
Airport environment = never boring
Career progression across 60+ airports in North America
Work for one of the largest airport restaurant operators in the world
About SSP America
We're food traveler experts serving travelers. With restaurants in over 60 airports, we bring local favorites to passengers across North America. If you thrive in action, teamwork, and moving fast - this is your place.
SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
Supervisor, Transformer Field Services
Pittsburgh, PA jobs
HICO America, headquartered in Pittsburgh Pennsylvania with facilities in Los Angeles, Greensburg, PA, and Memphis TN, is part of the Power Systems business unit, in the Industrial Performance Group of the Hyosung Corporation, a large publicly traded corporation based in Seoul, South Korea. HICO is an ISO 9001 and 14001 certified company, with primary business in power system products.
Summary
The Transformer field supervisor will be responsible for supervising the field assembly and inspections of HICO's transformer equipment. The position requires expertise in supervising HICO subcontractors and being the SME regarding assembly and installation of transformers in transmission, distribution and generating substations. The position requires expertise in reviewing factory acceptance test (FAT) report and Field (FAT) reports, transformer outlines, customer specifications, and ensuring HICO America's schedule and budget deadlines are upheld. Experience within a transformer manufacturing facility or prior experience with supervising EHV transformer assembly and warranty service inspections.
Responsibilities
Ensuring safety is a top priority -internally/externally with customers and suppliers
Must fully understand and comprehend customer's technical needs
Familiar with tier 1 and tier 2 OEM suppliers of transformer manufacturing (Arresters, bushings, relays, ETM, PRD, control cabinets etc)
Working knowledge with all applicable industry standards including IEEE, ANSI
Must ensure designs are compliant with customer and industry specifications
Ensuring timeliness of reviews of technical information
Strong communication skills, ability to multi-task, ability to prioritize are required
Perform physical substation assembly/installation/testing ( In support of subcontractor)
Communicate and correspond with customers, suppliers, HICO engineering and project managers.
Expertise with Bushing connection to EHV transformers
Capable of tolerating field job site conditions and performing internal inspections of transformers
REQUIRED QUALIFICATIONS
Bachelor of Science degree in Electrical Engineering or other technical discipline
Must have a minimum of 3 years of professional experience
Capability of solving difficult problems by modifying typical approaches, techniques, procedures, etc.
Strong Problem solving and analytical skills
Strong Written and Verbal Communication Skills
Willingness to travel as needed, up to 75% of the time
HICO America provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Industry
Electrical & Electronic Manufacturing
Employment Type
Full-time
Grid Services Strategic Technical Product Lead
Remote
Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It's why we've become the #1 home solar and battery company in America. Today, we're on a mission to change the way the world interacts with energy, and we're building a company and brand that puts power at the center of life. And we're doing it by designing a dynamic culture where employee development, well-being, and safety come first. We're unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle - from sale through installation and beyond - so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.
A renewable energy revolution is beginning to blossom into the world's largest industrial transformation since the personal computer. The aging and vulnerable electrical grid is rapidly being supplemented and replaced by rooftop solar and rechargeable batteries. That evolution is compounding as drivers flock to EVs and fuel those cars with electricity from home, spiking demand for sustainable, reliable, and affordable electricity. Sunrun is in the driver's seat to lead this energy revolution as America's leading residential solar and renewable energy provider, and is leading the change through modernizing and re-imagining the future of home electrification and Virtual Power Plants/Distributed Power Plants. We are looking for skilled individuals to help us drive this transformation with an entrepreneurial and customer-first spirit, helping cement Sunrun as the leader of the revolution.
Sunrun is the country's largest residential distributed power plant operator with over 130k batteries and 650 MWs enrolled in programs in summer 2025. Come join our team at the most exciting inflection point in our industry's history!
POSITION SUMMARY
As a Strategic Technical Product Lead you will be responsible for leading the effort that links our Grid Services products and Data Integration services. As the business partner to the tech team, you will be responsible for visioning and overseeing a best in class data platform for operating Virtual Power Plants consisting of multiple battery vendors and other distributed energy resource technologies. You must be excited to lead the build of a new technical product that requires an organized data warehouse for storing, validating, organizing, aggregating, and serving time-based energy data. The data infrastructure must help standardize the way we handle observability and monitoring.
In this role you will understand core business objectives and lead and define the future state technology platform vision. The Strategic Technical Product Lead role will define business requirements for the backend data pipeline, schema and API strategy to manage DPPs through a centralized command platform with a front-end product interface for internal and external users. Core to the data architecture will be API connectivity to battery and DERMS vendors, full stack web app development, data processing and normalization (e.g. telemetry), and data visualization (e.g. map and display all batteries, etc.).
You will also act as Sunrun's public facing technology expert and be expected to assist the business development and policy teams in partner meetings, at conferences, and in regulatory proceedings.
You will work closely with the Operations Team, TPMs, engineering leads, AI managers and designers across our product and platform teams. You will be seen as an advocate and thought leader about Grid Services technology strategy - i.e. OpenADR, IEEE 2030.5 protocols, etc. - and be expected to speak externally on these subjects as the lead SME. This role will continue after the initial technology build and will evolve into maintenance, improvement, and scaling of the platform as well as responsibility for aspects of the performance of the platform and the fleet.
Note: Nobody will perfectly fit this . Please do not hesitate to apply. For the right candidate, we will adjust the position to suit.
RESPONSIBILITIES
Work within an operational team to lead and define future state technology vision while ensuring that the current day to day needs of the domains are being met.
Work closely with other Engineering leaders, business stakeholders and others to drive outcomes.
Work cross-functionally with program, pricing, policy, operations, product management and business development teams to prototype and then iterate on product and process Develop and manage team efficiencies, performance standards and expectations
Speak externally on behalf of the company in technical fora as well as in business development meetings with external partners
Stay up to date on the competitive landscape and changes to our industry
TARGET ACHIEVEMENTS:
Within your first month, you will familiarize yourself with our operations, current battery control strategy and tools, policy developments, and data architecture. You will be expected to ask critical questions and develop a point-of-view.
By the end of month two, you will build business requirements for a new technical product, working closely with operations and engineers to drive forward product implementation.
By the end of month three and beyond, you will begin to contribute to business development as a SME on platform capabilities, and independently leading product development
QUALIFICATIONS
5+ years of experience - Bachelor's Degree or equivalent work experience is required
Experience leading data architecture / infrastructure products
Experience with energy monitoring and data platforms, like VPPs, DERMS or similar
Experience with BigQuery, Snowflake, and Salesforce, AWS and related products
Full stack experience preferred, in addition to backend and data experience including Python, Django, PostgreSQL, REST API, React, JavaScript, AWS, and/or Google Cloud
Experience optimizing cloud strategies and infrastructures
Experience with Observability toolings and frameworks such as Grafana, Prometheus, Splunk, Cloudwatch and others.
Recruiter:
Kristina Sedjo (*************************)
Please note that the compensation information is made in good faith for this position only
.
It assumes that the successful candidate will be located in markets within the United States that warrant the compensation. Please speak with your recruiter to learn more.
Starting salary/wage for this opportunity:
$168,914.66 to $225,219.54
Compensation decisions will not be based on a candidate's salary history. You can learn more here.
This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements. If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at candidateaccommodations@sunrun.com.
Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. Learn more here: EEO | Sunrun
Auto-ApplyGrid Services Strategic Technical Product Lead
San Francisco, CA jobs
Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It's why we've become the #1 home solar and battery company in America. Today, we're on a mission to change the way the world interacts with energy, and we're building a company and brand that puts power at the center of life. And we're doing it by designing a dynamic culture where employee development, well-being, and safety come first. We're unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle - from sale through installation and beyond - so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.
A renewable energy revolution is beginning to blossom into the world's largest industrial transformation since the personal computer. The aging and vulnerable electrical grid is rapidly being supplemented and replaced by rooftop solar and rechargeable batteries. That evolution is compounding as drivers flock to EVs and fuel those cars with electricity from home, spiking demand for sustainable, reliable, and affordable electricity. Sunrun is in the driver's seat to lead this energy revolution as America's leading residential solar and renewable energy provider, and is leading the change through modernizing and re-imagining the future of home electrification and Virtual Power Plants/Distributed Power Plants. We are looking for skilled individuals to help us drive this transformation with an entrepreneurial and customer-first spirit, helping cement Sunrun as the leader of the revolution.
Sunrun is the country's largest residential distributed power plant operator with over 130k batteries and 650 MWs enrolled in programs in summer 2025. Come join our team at the most exciting inflection point in our industry's history!
**POSITION SUMMARY**
As a Strategic Technical Product Lead you will be responsible for leading the effort that links our Grid Services products and Data Integration services. As the business partner to the tech team, you will be responsible for visioning and overseeing a best in class data platform for operating Virtual Power Plants consisting of multiple battery vendors and other distributed energy resource technologies. You must be excited to lead the build of a new technical product that requires an organized data warehouse for storing, validating, organizing, aggregating, and serving time-based energy data. The data infrastructure must help standardize the way we handle observability and monitoring.
In this role you will understand core business objectives and lead and define the future state technology platform vision. The Strategic Technical Product Lead role will define business requirements for the backend data pipeline, schema and API strategy to manage DPPs through a centralized command platform with a front-end product interface for internal and external users. Core to the data architecture will be API connectivity to battery and DERMS vendors, full stack web app development, data processing and normalization (e.g. telemetry), and data visualization (e.g. map and display all batteries, etc.).
You will also act as Sunrun's public facing technology expert and be expected to assist the business development and policy teams in partner meetings, at conferences, and in regulatory proceedings.
You will work closely with the Operations Team, TPMs, engineering leads, AI managers and designers across our product and platform teams. You will be seen as an advocate and thought leader about Grid Services technology strategy - i.e. OpenADR, IEEE 2030.5 protocols, etc. - and be expected to speak externally on these subjects as the lead SME. This role will continue after the initial technology build and will evolve into maintenance, improvement, and scaling of the platform as well as responsibility for aspects of the performance of the platform and the fleet.
**Note** **:** Nobody will perfectly fit this . Please do not hesitate to apply. For the right candidate, we will adjust the position to suit.
**RESPONSIBILITIES**
+ Work within an operational team to lead and define future state technology vision while ensuring that the current day to day needs of the domains are being met.
+ Work closely with other Engineering leaders, business stakeholders and others to drive outcomes.
+ Work cross-functionally with program, pricing, policy, operations, product management and business development teams to prototype and then iterate on product and process Develop and manage team efficiencies, performance standards and expectations
+ Speak externally on behalf of the company in technical fora as well as in business development meetings with external partners
+ Stay up to date on the competitive landscape and changes to our industry
**TARGET ACHIEVEMENTS:**
+ Within your first month, you will familiarize yourself with our operations, current battery control strategy and tools, policy developments, and data architecture. You will be expected to ask critical questions and develop a point-of-view.
+ By the end of month two, you will build business requirements for a new technical product, working closely with operations and engineers to drive forward product implementation.
+ By the end of month three and beyond, you will begin to contribute to business development as a SME on platform capabilities, and independently leading product development
**QUALIFICATIONS**
+ 5+ years of experience - Bachelor's Degree or equivalent work experience is required
+ Experience leading data architecture / infrastructure products
+ Experience with energy monitoring and data platforms, like VPPs, DERMS or similar
+ Experience with BigQuery, Snowflake, and Salesforce, AWS and related products
+ Full stack experience preferred, in addition to backend and data experience including Python, Django, PostgreSQL, REST API, React, JavaScript, AWS, and/or Google Cloud
+ Experience optimizing cloud strategies and infrastructures
+ Experience with Observability toolings and frameworks such as Grafana, Prometheus, Splunk, Cloudwatch and others.
**Recruiter:**
Kristina Sedjo (*************************)
_Please note that the compensation information is made in good faith for this position only_ . _It assumes that the successful candidate will be located in markets within the United States that warrant the compensation. Please speak with your recruiter to learn more._
_Starting salary/wage for this opportunity:_
$168,914.66 to $225,219.54
Compensation decisions will not be based on a candidate's salary history. You can learn more here (*************************************************************************************** .
This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements. If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at candidateaccommodations@sunrun.com .
Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. Learn more here: EEO | Sunrun (*******************************
Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences will help us create a planet run by the sun for everyone. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.
Easy ApplyRegional Service Manager
Clearwater, FL jobs
SPATCO is looking for a Regional Service Manager to join our growing team. As a Regional Service Manager, you will play an intricate role in the success of the branches within your assigned region. You will be responsible for overseeing the management of our service departments at multiple branches within your assigned region.
Essential Functions:
This position is administrative with minimal time in the field. You will work in various computer systems including SAP, Field Service Management System, and GPS Fleet Management System.
Will need to participate in the development of branch performance while also ensuring compliance with corporation policies and procedures
Manage a group of Service Managers in multiple branches to ensure the following:
Ensure the company's Safety 1st culture is a focus for all branches within the region
The Managers are achieving branch goals related to service, customer satisfaction, and profitability.
The Managers are participating in the development of all employees to meet the above goals
The Financial Statements(P&L) at each branch meet/exceed budget set forth for the market.
The Managers are effectively using their resources and staffing as needed
Work to develop our next generation of leaders and ensure we are providing a career path for high performers
Help drive both day to day results as well as execute the long-term strategy for success.
Be the first level contact point for all service managers when they need assistance.
Work in close partnership with other Region leaders to ensure overall operational and financial success
Work with Sales and other SPATCO internal support teams to develop relationships with new clients, and preserve/expand relationships with current clients.
Experience, Competencies and Education
Prior multi-site or management of large locations preferred
Prior experience managing a P&L
Proficient in MS Office products (Excel, Word, Outlook, PowerPoint)
Significant industry experience preferred
Well-developed planning skills
Excellent communication skills a must, both with internal personnel as well as external customers
Required Skills/Abilities:
Excellent leadership and management skills.
Excellent customer service, and interpersonal skills.
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Ability to prioritize tasks, delegating when appropriate.
Proficient with Microsoft Office Suite or related software.
Education and Experience:
At least 3 years of management experience at a branch level preferred
Experience managing multiple locations providing service to national accounts, regional accounts, and house accounts.
Experience working with a professional sales team to achieve customer retention and revenue growth goals.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
SPATCO Energy Solutions is an Equal Opportunity Employer. We extend equal opportunity to all individuals without regard to race, religion, sex, national origin, disability, age or any other status protected under applicable federal, state or local law. SPATCO is a Drug Free Workplace. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals who are veterans or who have disabilities are able to perform the essential functions. This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Supervisor - Service Operations Support (Charlotte, NC, US, 28217)
Charlotte, NC jobs
When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.
Posting
Job Summary (Purpose):
The Service Operations Support Supervisor is responsible for the efficient planning and scheduling or Service Technicians. This is done through the supervision of the Service Coordinators and communication with Area Managers. The supervisor will lead the Service Coordinator's to ensure continuous improvement in service metrics through weekly evaluation of Service Productivity Planners, Service Billing Dashboards as well as close partnership with operations management.
Key Characteristics:
* Must have prior experience with technician routing/dispatching
* Demonstrated supervisory or management experience in operations or call center environment
* Ability to collaborate with others to ensure execution of objectives
* Strong interpersonal skills and ability to engage and motivate team
* Must be analytical and capable of translating data into actionable results
Duties and Responsibilities:
* Directly responsible for the supervision of assigned Service Coordinators, including workload planning and management, coaching, development and performance management.
* Ensure daily work queues and appropriate resources are assigned to meet field operation's needs
* Partner with customer experience team to ensure appropriate jobs and fees are quoted consistently to customers to meet service revenue targets.
* Collaborate closely with various departments to ensure cohesiveness in planning
* Be available to team members to handle daily business questions and facilitate communication between Service Coordinator and districts where concerns arise.
* Communicate key business initiatives, monthly metric standings, and core business values to team
* Fully understand the Service Coordinators job function, daily activities, and work expectations
* Monitors assesses and communicates performance and behavioral incidents with employees. Escalates issues to management and/or HR when necessary
* Prepare and administer annual reviews
Knowledge, Skills, and Abilities:
* Knowledge of Safety protocols
* Ability to understand and relate technical requirements
* Proficient in Microsoft office products, such as PowerPoint, Word, and Excel
* Strong communication skills (both written & verbal)
* Effective problem-solving skills & acute analytical skills
* Customer service oriented
* Detail oriented with strong organizational & time management skills
Education and Experience Required:
* Bachelors degree preferred
* 3+ years supervisory experience
* 3+ years of service routing/logistics for multi-location units experience preferred
* Propane experience a plus
AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
Regional Service Manager
Orlando, FL jobs
SPATCO is looking for a Regional Service Manager to join our growing team. As a Regional Service Manager, you will play an intricate role in the success of the branches within your assigned region. You will be responsible for overseeing the management of our service departments at multiple branches within your assigned region.
Essential Functions:
This position is administrative with minimal time in the field. You will work in various computer systems including SAP, Field Service Management System, and GPS Fleet Management System.
Will need to participate in the development of branch performance while also ensuring compliance with corporation policies and procedures
Manage a group of Service Managers in multiple branches to ensure the following:
Ensure the company's Safety 1st culture is a focus for all branches within the region
The Managers are achieving branch goals related to service, customer satisfaction, and profitability.
The Managers are participating in the development of all employees to meet the above goals
The Financial Statements(P&L) at each branch meet/exceed budget set forth for the market.
The Managers are effectively using their resources and staffing as needed
Work to develop our next generation of leaders and ensure we are providing a career path for high performers
Help drive both day to day results as well as execute the long-term strategy for success.
Be the first level contact point for all service managers when they need assistance.
Work in close partnership with other Region leaders to ensure overall operational and financial success
Work with Sales and other SPATCO internal support teams to develop relationships with new clients, and preserve/expand relationships with current clients.
Experience, Competencies and Education
Prior multi-site or management of large locations preferred
Prior experience managing a P&L
Proficient in MS Office products (Excel, Word, Outlook, PowerPoint)
Significant industry experience preferred
Well-developed planning skills
Excellent communication skills a must, both with internal personnel as well as external customers
Required Skills/Abilities:
Excellent leadership and management skills.
Excellent customer service, and interpersonal skills.
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Ability to prioritize tasks, delegating when appropriate.
Proficient with Microsoft Office Suite or related software.
Education and Experience:
At least 3 years of management experience at a branch level preferred
Experience managing multiple locations providing service to national accounts, regional accounts, and house accounts.
Experience working with a professional sales team to achieve customer retention and revenue growth goals.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
SPATCO Energy Solutions is an Equal Opportunity Employer. We extend equal opportunity to all individuals without regard to race, religion, sex, national origin, disability, age or any other status protected under applicable federal, state or local law. SPATCO is a Drug Free Workplace. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals who are veterans or who have disabilities are able to perform the essential functions. This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Service Manager (Trucking Industry)
Bakersfield, CA jobs
About Us
Affinity Truck Center is an established leader in new and used truck sales, parts and service, lease and rental, and financing. We have built our reputation on the work of our dedicated and experienced staff. We believe that our people are a key driver of our success. We offer a competitive wage and benefits package, a unique level of concern for our employees, and a stimulating work environment. At Affinity Truck Center, you can expect to be part of a team of people who care about their work, their clients and each other.
Summary:
Runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all service records.
Job Responsibilities:
Forecasts goals and objectives for the department and strives to meet them.
Hires, trains, motivates, counsels, and monitors the performance of all service department staff.
Prepare, and hold quarterly performance check ins with all service department staff on a quarterly basis.
Approves vacation and sick requests and drafts disciplinary write-ups for time reporting violations.
Prepares and administers an annual operating budget for the service department.
Maintains reporting systems required by general management and the factory.
Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys.
Strives for harmony and teamwork within the department and with all other departments.
Develops and implements a marketing plan which promotes new and repeat business.
Understands, keep abreast of and compiles with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-know, etc.
Understands and ensures compliance with manufacturer warranty and policy procedures.
Accounts for all documents; ensures that none are missing, and all are processes correctly.
Directs and schedules the activities of all department employees.
Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
Monitors technicians' daily productivity reports and corresponding payroll records.
Monitors and follows up on parts orders with the parts manager to ensure availability.
Initials all repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations.
Establishes and maintains good working relationships with customers to encourage repeat and referral business.
Informs repair technicians of time allowances on each repair order.
Maintains high-quality service repairs and minimizes comebacks.
Conducts periodic spot checks of completed jobs for thoroughness and quality.
Keeps abreast of new equipment and tools available and recommends purchases.
Renews, maintains, and ensures shop software programs are kept up to date.
Ensures that the work areas and customer waiting area are kept clean.
Establishes and maintains good working relationships with vocational and technical schools to enhance personnel recruitment activities.
Serves as a liaison with factory representatives.
Ensures the proper care, storage and inventory of special tools.
Ensures that customers' service files are up-to-date and readily available for reference.
Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance.
Prepares pricing guides and maintenance menus for frequent labor operations. Handles customer complaints immediately and according to dealership's guidelines.
Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience.
Safeguards information system assets by identifying abnormalities, reporting suspicious activity and/or content, and contributing to the resolve of cyber security problems.
Maintains safe work environment.
Maintains a professional appearance.
Holds weekly department meetings.
Completes company trainings as needed.
Attends manager meetings.
Performs other duties as assigned.
Qualifications:
Two to four years related experience.
Bachelor's degree
Valid Driver license and ability to be insured by Affinity
Work Schedule and Travel:
Due to the nature of our business, and the duties of the position in particular, the actual schedule you will be required to work will vary based upon many factors, including, but not limited to, the business needs of our Company, the schedules of our customers, the season of the year, etc. You may also need to travel out of State for meetings, training, conventions, etc. You will be reimbursed for travel expenses in accordance with Affinity Truck Center's travel policy.
Physical Requirements:
The physical requirements for this position include the following:
Environment: Frequently works inside/outdoors in varying weather conditions and temperatures
Environment: Occasional exposure to excessive loud noise
Environment: Frequent Exposure to dust, gas, fumes, chemicals, etc.
Lifting and carrying: Frequently lift and carry items weighing up to 90 pounds
Bending, twisting, stooping, reaching: Must be capable of frequent twisting and bending down to pick up items from lower shelves, and reaching up for items stored at higher levels.
Vision: Must have at least 20/40 acuity in each eye with or without correction.
Hearing: Ability to perceive a “forced whisper” at a distance of 5 feet or less, with or without hearing aids.
Mobility: Ability to enter and exit the vehicle safely and efficiently.
Mobility: Capability to climb into and out of trucks, which may involve using steps or ladders. Must maintain three points of contact when entering and exiting trucks at all times.
Dexterity in operating controls such as steering wheels, pedals, and gear shifts.
Standing: Must be able to remain in a stationary position for a certain percentage of the workday, such as 50% or more
Walking: Regularly moving about on foot within the work area, which may involve navigating through tight spaces or uneven surfaces.
Hand Dexterity: Frequent use of hands and arms for grasping, fine manipulation, pushing and pulling, reaching, typing, etc.
Sitting: Frequent sitting while using a computer, operating a vehicle, operating a forklift, driving a golf cart, sitting at a desk, attending meetings, trainings, seminars, etc.
Mental Requirements:
The mental requirements for this position include the following:
Ability to learn new tasks effectively
Ability to take direction from others in a leadership and/or similar role
Must have the capacity to follow and remember processes and procedures
Must maintain focus on assigned tasks
Ability to complete tasks independently without supervision
Ability to communicate effectively with visitors, customers, and colleagues
Ability to multi-task
Ability to prioritize
Ability to work alone
Ability to work in groups
Ability to assist customers in a friendly manner
Ability to communicate with others in a professional and respectful manner
Ability to problem solve
Ability to analyze and resolve issues
Ability to exercise discretion & confidentiality
Ability to engage in ethical conduct and decision making
Ability to adhere to all company guidelines, policies, and procedures
Ability to take criticism in a constructive manner
Ability to maintain focus over long periods while driving
Capacity for quick decision-making in response to changing traffic conditions or emergencies
Privacy Data Notice: Affinity Truck Center collects information that is shared with third parties to build profiles and personalize your experience throughout your employment. To view the categories of personal information we collect and the purposes for which the information is used, to exercise your rights under the California Consumer Privacy Act (CCPA) or, to access Affinity Truck Center Privacy Policy disclosures at any time, visit the company website @ ********************* or email the HR department @ ********************.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary Description $80,000-$90,000
Easy ApplyLead Service Technician
Midland, TX jobs
USA Compression Partners, LP, (NYSE: USAC) provides mission critical natural gas compression services to large upstream and midstream energy companies. We are an operations-centric, technology driven employer with 800+ employees in 18 states across the US. We owe our success to the quality of our employees, our strong commitment to safety, and our superior service to our customers.
Summary:
A Lead Service Technician (LST) is responsible for maintenance and service of USA Compression equipment reporting to the Area Service Manager. With minimal supervision and significant autonomy, the typical areas of responsibility include developing Field Service Technicians and being a subject matter expert for them, safely performing scheduled maintenance, maintaining and building customer relationships, and providing first line support for equipment troubleshooting. The LST is involved in start-ups, major maintenance, significant failures and high-end trouble shooting. USA Compression employees are proudly responsible for maintaining a safe and professional work environment and positive workplace aligned with our Pillars culture.
Essential Duties and Responsibilities:
* Involved in start-ups, major maintenance, significant failures, overhauls, and high-end trouble shooting and advanced diagnostic repair skills on wide variety of equipment.
* Lead by example and be a subject matter expert and role model to Field Service Technicians (FST) and assist in their technical skill and professional development.
* Ensure USAC maintains run time of natural gas compression units per contractual agreements.
* Respond quickly and accurately to customer inquiries and communicate with ASM.
* Partner closely with the ASM to ensure a smooth and efficient Area operation.
* Maintain and safely operate company vehicle/commercial truck according to company guidelines.
* Communicate with sales team to identify new sales, customer or equipment opportunities.
* Utilize the WMS and partner with a parts department to ensure sufficient parts inventory for each unit in Area.
* Ensure Area units are clean following good housekeeping rules and maintain safe working conditions.
* Assist in building the USAC culture through positively representing our image and helping recruit new FSTs.
* Assist in supervisory duties in the absence of the ASM or as assigned by the ASM.
* Understand and follow company handbook, and all company or customer safety and environmental policies.
* Any other duties or responsibilities as assigned by supervisor.
Skills/Capabilities and Education:
* Technical or trade school certification, college degree or additional work experience in related field.
* At least 7 years of experience in gas compression with preference to CAT, Ariel and/or Cummins.
* CAT Gas Engine II, Troubleshooting, Electronics certifications; CAT 3500, 3600, ADEM 3 and ADEM 4, Ariel Mechanics 1 and 2, Murphy panel a plus.
* Valid driver's license with a Motor Vehicle Record history acceptable to USA Compression.
* Strong interpersonal skills with strong written and verbal skills.
* Excellent customer service skills with customer field personnel, onsite vendors, and other employees.
* Ability to understand written and verbal communication from the company and supervisor including training, procedures, instructions, etc.
* Ability to be self-managed and work independently with little or no supervision. Prior management experience is a plus.
* High degree of mechanical ability including electrical and natural gas compression.
* Ability to teach and communicate both technical and soft skills to FSTs aiding in their training and development.
* Experience reading and understanding technical manuals.
* Thorough knowledge of relevant HSE procedures and regulations.
* Experience in configuring natural gas compression equipment.
* Solid computer and communication technology skills.
* Ability and interest in further developing people and business management skills.
* Ability and flexibility to work extended hours including periodic on-call weekends.
* Applicant must have the ability to legally work in the U.S.
Working Conditions:
* Typically, an LST's work day consists of driving a USA compression service vehicle to customer locations to perform repair and maintenance activities.
* Travel is required up to 75% of the time worked.
* Periodic lifting requirements in excess of 50 lbs.
* Ability to stand and walk on uneven and varied terrain, climb ladders and stairs; and stoop, squat, kneel, crouch and crawl depending on the task requirements.
* Exposure to extremes in temperature and weather conditions depending upon assigned location.
* Some exposure to high noise levels in excess of 85dBA that require ear protection, as well as exposure to potentially hazardous chemicals and materials.
* Working conditions in natural gas compression vary from one job site to another. Some job sites are indoors in compressor stations while other sites are outside, exposed to a variety of weather conditions.
* There is a strong emphasis on safety while working with heavy equipment and machinery.
Lead Service Technician
Midland, TX jobs
USA Compression Partners, LP, (NYSE: USAC) provides mission critical natural gas compression services to large upstream and midstream energy companies. We are an operations-centric, technology driven employer with 800+ employees in 18 states across the US. We owe our success to the quality of our employees, our strong commitment to safety, and our superior service to our customers.
Summary:
A Lead Service Technician (LST) is responsible for maintenance and service of USA Compression equipment reporting to the Area Service Manager. With minimal supervision and significant autonomy, the typical areas of responsibility include developing Field Service Technicians and being a subject matter expert for them, safely performing scheduled maintenance, maintaining and building customer relationships, and providing first line support for equipment troubleshooting. The LST is involved in start-ups, major maintenance, significant failures and high-end trouble shooting. USA Compression employees are proudly responsible for maintaining a safe and professional work environment and positive workplace aligned with our Pillars culture.
Essential Duties and Responsibilities:
* Involved in start-ups, major maintenance, significant failures, overhauls, and high-end trouble shooting and advanced diagnostic repair skills on wide variety of equipment.
* Lead by example and be a subject matter expert and role model to Field Service Technicians (FST) and assist in their technical skill and professional development.
* Ensure USAC maintains run time of natural gas compression units per contractual agreements.
* Respond quickly and accurately to customer inquiries and communicate with ASM.
* Partner closely with the ASM to ensure a smooth and efficient Area operation.
* Maintain and safely operate company vehicle/commercial truck according to company guidelines.
* Communicate with sales team to identify new sales, customer or equipment opportunities.
* Utilize the WMS and partner with a parts department to ensure sufficient parts inventory for each unit in Area.
* Ensure Area units are clean following good housekeeping rules and maintain safe working conditions.
* Assist in building the USAC culture through positively representing our image and helping recruit new FSTs.
* Assist in supervisory duties in the absence of the ASM or as assigned by the ASM.
* Understand and follow company handbook, and all company or customer safety and environmental policies.
* Any other duties or responsibilities as assigned by supervisor.
Skills/Capabilities and Education:
* Technical or trade school certification, college degree or additional work experience in related field.
* At least 7 years of experience in gas compression with preference to CAT, Ariel and/or Cummins.
* CAT Gas Engine II, Troubleshooting, Electronics certifications; CAT 3500, 3600, ADEM 3 and ADEM 4, Ariel Mechanics 1 and 2, Murphy panel a plus.
* Valid driver's license with a Motor Vehicle Record history acceptable to USA Compression.
* Strong interpersonal skills with strong written and verbal skills.
* Excellent customer service skills with customer field personnel, onsite vendors, and other employees.
* Ability to understand written and verbal communication from the company and supervisor including training, procedures, instructions, etc.
* Ability to be self-managed and work independently with little or no supervision. Prior management experience is a plus.
* High degree of mechanical ability including electrical and natural gas compression.
* Ability to teach and communicate both technical and soft skills to FSTs aiding in their training and development.
* Experience reading and understanding technical manuals.
* Thorough knowledge of relevant HSE procedures and regulations.
* Experience in configuring natural gas compression equipment.
* Solid computer and communication technology skills.
* Ability and interest in further developing people and business management skills.
* Ability and flexibility to work extended hours including periodic on-call weekends.
* Applicant must have the ability to legally work in the U.S.
Working Conditions:
* Typically, an LST's work day consists of driving a USA compression service vehicle to customer locations to perform repair and maintenance activities.
* Travel is required up to 75% of the time worked.
* Periodic lifting requirements in excess of 50 lbs.
* Ability to stand and walk on uneven and varied terrain, climb ladders and stairs; and stoop, squat, kneel, crouch and crawl depending on the task requirements.
* Exposure to extremes in temperature and weather conditions depending upon assigned location.
* Some exposure to high noise levels in excess of 85dBA that require ear protection, as well as exposure to potentially hazardous chemicals and materials.
* Working conditions in natural gas compression vary from one job site to another. Some job sites are indoors in compressor stations while other sites are outside, exposed to a variety of weather conditions.
* There is a strong emphasis on safety while working with heavy equipment and machinery.
Meter Service Supervisor
New Rochelle, NY jobs
Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.
Job Description
Position Purpose:
The Supervisor of Meter Services, New York Division is responsible for the overall environment of the Meter Department, including office(s) and field service operations for the New York Municipal Water Division of Veolia. The role will provide direct supervision to the Westchester Meter Department, including a foreperson and 10 Servicepersons. The Supervisor will also assist, as needed, and support the day-to-day operations of the Rockland meter department consisting of a Leader and 14 Commercial Service Representatives. Reporting directly to the Manager of Metering, the Supervisor will also assist in the oversight of meter installation vendors, contacts with the NY regulator , and take the lead on special projects and corporate initiatives. This may also include supporting the Owego and Rhode Island metering functions.
Primary Duties/Responsibilities:
Manage the annual meter testing program mandated by the NYS Public Service Commission (PSC) for Veolia Water New York, Inc. and submit results to the PSC on a quarterly basis.
Manage the yearly compliance meter change programs, developing plans to complete the required annual work, including but not limited to customer contacts, appointment schedules, meter orders, and resolving field related issue(s) timely.
Manage the installation of meters for new properties and work closely with the New Business and Planning Departments to ensure customer needs are met timely.
Schedule and supervise daily field work and field staff including weekly field visits to ensure all field staff members are following all safety standards, as well as, optimally routing their work orders to ensure efficiencies.
Manage call escalations for customers with appointments, and scheduling conflicts.
Manage the meter reading schedules and staff to ensure all cycles are read timely and within appropriate bill windows in CC&B while minimizing estimated reads for the NY Division.
Daily reporting on key performance indicators to upper-level management either via email, tracking spreadsheet or other programs.
Manage all daily / weekly / monthly INCOME controls for auditing purposes for all meter departments/BU's.
Complete backflow certification in New York State and effectively manage Veolia' cross connection control program to ensure backflow devices for all customers meet regulations of NY State.
Work closely with the Non-Revenue Water Management Team to provide input and gather information for various non-revenue water initiatives.
Assist, as needed, with coverage of the Customer Service Department in Veolia Water New York, Inc. companies.
As requested, manage other initiatives such as, but not limited to, Strategic Metering, Advanced Metering Infrastructure and Automating Work Order Management.
Work closely with all meter contractors to meet project objectives timely, track project completion and drive positive results.
Computer skills are required.
Incumbent must have a passion for serving customers and providing an exceptional customer experience.
Emergency Supervisor on call rotation required in Westchester. May be asked to provide coverage as needed in other office locations when deemed necessary.
Work closely with Human Resources and Collective Bargaining Union Representatives as it relates to employee/disciplinary matters or concerns.
Qualifications
Education/Experience/Background:
Bachelor's Degree or 5 years of experience managing a team.
Significant technical expertise and experience required as it relates to internal control structure, policies, procedures and compliance.
Plumbing experience is a plus, but not required.
Direct supervision of union workforce.
Knowledge/Skills/Abilities:
Demonstrated ability to deal with customers, clients and regulators in a courteous, professional and diplomatic manner.
Knowledge of field service/metering operations.
Leadership qualities needed to motivate and direct staff.
Ability to multitask, handling multiple deadlines and projects.
Strong oral, written, and interpersonal skills.
Ability to prepare written technical reports and interact effectively and diplomatically with management and / or bargaining unit employees as well as regulators, consultants, municipal officials, health officers, customers, contractors, and the general public.
Familiarity with computer applications i.e. Excel, Word, CC&B, Clevest, Infor, PeopleSoft, and Google applications etc.
Must be able to work under stressful conditions and must use sound business logic to make quick and concise decisions.
Knowledge of NYS Regulations, meter testing and NY Sanitary Code.
Budgeting for Meter Service operations.
Required Certification/Licenses/Training:
Valid Driver's License.
New York State Backflow Testing Certification (not required for employment).
Additional Information
Pay Range: $73000 to $89000 per year.
Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
Radiology Service Technician Lead
Dallas, TX jobs
Education H.S. Diploma or Equivalent Req And associate's degree Associates of Applied Science in Biomedical Technology, Electronics, Information Technology Management, or related field Req Or Other Successful completion of military BMET training. Req
Experience
7 Years Servicing diagnostic imaging systems, preferably in a hospital setting Req
Licenses and Certifications
DL - Drivers License Valid driver's license with acceptable driving record Upon Hire Req And
Other Completion of Networking+ Foundation Course 2 Years Req And
IT-ILC - IT Infrastructure Library Certification 2 Years Pref And
Other Certified Biomedical Equipment Technician (CBET), Laboratory Equipment Specialist (CLES); or Certified Radiology Equipment Specialist (CRES) Upon Hire Pref And
Other Specialized formal training certificate Upon Hire Pref
Skills
Knowledge of electronic theory, technology, and test equipment. Knowledge of radiologic theory and technology. Knowledge of safety precautions when servicing high voltages and working with ionizing radiation. Knowledge of mechanical systems and tools. Knowledge of basic network theory. Knowledge of departmental policies, procedures and standards. Ability to analyze electronic, electromechanical and mechanical equipment. Ability to perform preventative maintenance procedures. Ability to isolate, test, repair or replace defective parts or assemblies. Ability to maintain accurate records of repairs, calibrations and tests. Ability to run diagnostic programs. Skill in testing electronic, radiologic and mechanical systems, and Applicable understanding of network and computer hardware.
Qualifications - External
Job Duties:
Leadership
Establishes work priorities and provides daily leadership and support to all assigned staff.
Demonstrates exceptional customer service, while interacting effectively with physicians, patients, residents, visitors, staff and the broader health care community.
Administers coaching, delivers performance feedback and issues discipline with guidance and assistance from the Healthcare Technology Manager.
Serves as a member or advisor to the hospitals Risk Management, EOC (Environment of Care) and/or other appropriate committees, as needed.
Makes critical decisions in absence of the Technology Manager.
Enforces THR and HTM healthcare facility policies and procedures.
Service
Leads and occasionally performs installation, troubleshooting, repair and calibration of clinical equipment.
Leads the maintenance of a calibration program for electronic and safety testing equipment used by the department.
Oversees administrative responsibilities of the department, including work order control, maintenance history records, SM and safety inspection requests and repair parts inventory records.
Provides strong verbal/written communications consistent with assigned tasks.
Assists in the evaluation of new equipment, accessories and supplies, and ordering of parts and supplies necessary for the servicing of biomedical equipment.
Helps with investigating safety issues, hazards and equipment incidents.
Operational Quality
Leads scheduled maintenance and electrical safety inspections. May also perform such duties as needed.
Communicates the need for proper planning, time utilization, high quality and cost containment.
Assists in the evaluation of new equipment, accessories, and supplies and the development of detailed purchase specifications.
Provides mentoring and guidance to BMETs, evaluates skill set and recommends continual training for technicians.
Provides leadership in the management of major projects.
Leads the administrative responsibilities of the department, including work order control, maintenance of history records, PM and safety inspections, purchase requests, repair parts and clinical equipment inventory records.
Establishes and maintains supporting technical literature.
Maintains working knowledge of the Computerized Medical Maintenance System (CMMS).
Executes the Medical Equipment Management Plan (MEMP) on a daily basis.
Deliver Financial Commitments
Supervises, coordinates and evaluates the work performed by service contractors to include maintenance, calibration, installation and verification of service documentation.
Supervises and maintains timely, accurate and thorough documentation as outlined by current policies and procedures.
Demonstrates cost-effective decision making skills that are broader based using general policy guidelines.
Demonstrates initiative and responsibility for planning, time utilization and cost containment.
Advanced knowledge of CMMS (Computerized Medical Maintenance System).
Provides alternate solutions to HTM Manager for critical and complex issues. Assists in decision making prior to implementation.
Entity Highlights:
At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve”.
Our award-winning culture is a tribute to our amazing employees. We're thrilled to be a 2023 FORTUNE Magazine's “100 Best Companies to Work For ” for the 9th year in a row!
We strive to create an atmosphere of respect, integrity, compassion and excellence for all. We're committed to diversity in our workforce, and our mission to serve spreads across ethnic, cultural, economic and generational boundaries. Join us and do your life's best work here!
Additional perks of being a Texas Health Employee:
· Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
· At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make us a great place to work.
· A supportive, team environment with outstanding opportunities for growth.
If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together!
Learn more about our culture, benefits, and recent awards.
Do you still have questions or concerns?
Feel free to email your questions to ***************************.
. #LI-TC2
Radiology Service Technician Lead
Radiology Service Technician Lead- HTM Imaging Department
Bring your passion to Texas Health so we are Better + Together
Work location\: Texas Health Dallas 8200 Walnut Hill Ln, Dallas, TX 75231
Work hours\: Full Time (40 Hour) Day Shift M-F 7\:30-4P with on call expectations
Department Highlights:
· local travel between THR hospital facilities and clinics
· In-House service engineer supporting Diagnostic Imaging Equipment including Mammography and Bone Density
· Provide OEM training and other continuous educational opportunities
· The department prides itself in high performing staff with excellent critical thinking skills
· Offers the opportunity to work on the latest advanced equipment
· Flexible work schedules
Auto-Apply3rd Party Lead Service Technician
El Reno, OK jobs
USA Compression Partners, LP (NYSE: USAC) provides mission-critical natural gas compression services to large upstream and midstream energy companies. We are an operations-centric, technology-driven employer with 800+ employees in 18 states across the US. We owe our success to the quality of our employees, our strong commitment to safety, and our superior service to our customers.
Key Business Objectives:
3rd Party Lead Service Technician (LST) is responsible for leading 3rd Party projects, including maintenance and service, as well as overhauls of customer-owned equipment, reporting to the 3rd Party Service Manager. With minimal supervision and significant autonomy, the typical areas of responsibility include leading and developing 3rd-party field service technicians and serving as a subject matter expert for them. This role also involves safely performing scheduled maintenance, maintaining and building customer relationships, and providing first-line support for all projects related to 3rd-party services. The 3rd Party LST is involved in start-ups, major maintenance, significant failures, and high-end troubleshooting. USA Compression employees are proudly responsible for maintaining a safe and professional work environment and a positive workplace aligned with our Pillars culture.
Duties and Responsibilities:
* Involved in 3rd Party projects such as preventative maintenance (PM), failures, overhauls, and high-end troubleshooting and advanced diagnostic repair skills on a wide variety of equipment.
* Lead by example and be a subject matter expert and role model to 3rd Party Field Service Technicians (FST) and assist in their technical skill and professional development.
* Respond quickly and accurately to customer inquiries and communicate with 3rd Party Service Manager.
* Partner closely with the 3rd Party Service Manager to ensure a smooth and efficient Area operation.
* Maintain and safely operate the company vehicle/commercial truck according to company guidelines.
* Utilize the Warehouse Management System (WMS) and partner with a parts department to ensure sufficient parts inventory for each unit in the Area.
* Ensure Area units are clean following good housekeeping rules and maintain safe working conditions.
* Assist in building the USAC culture through positively representing our image and helping recruit new FSTs.
* Assist in supervisory duties in the absence of the 3rd Party Service Manager or as assigned by the 3rd Party Service Manager.
* Understand and follow the company handbook and all company or customer safety and environmental policies.
* Any other duties or responsibilities as assigned by the supervisor.
* Full-time hourly position.
Skills/Capabilities and Education:
* Technical or trade school certification, college degree, or additional work experience in a related field.
* At least 7 years of experience in gas compression with a preference for CAT, Ariel, and/or Cummins.
* CAT Gas Engine II, Troubleshooting, Electronics certifications; CAT 3500, 3600, ADEM 3 and ADEM 4, Ariel Mechanics 1 and 2, Murphy panel a plus.
* Valid driver's license with a Motor Vehicle Record history acceptable to USA Compression.
* Strong interpersonal skills with strong written and verbal skills.
* Excellent customer service skills with customer field personnel, onsite vendors, and other employees.
* Ability to understand written and verbal communication from the company and supervisor, including training, procedures, instructions, etc.
* Ability to be self-managed and work independently with little or no supervision. Prior management experience is a plus.
* High degree of mechanical ability, including electrical and natural gas compression.
* Ability to teach and communicate both technical and soft skills to FSTs, aiding in their training and development.
* Experience reading and understanding technical manuals.
* Thorough knowledge of relevant HSE procedures and regulations.
* Experience in configuring natural gas compression equipment.
* Solid computer and communication technology skills.
* Ability and interest in further developing people and business management skills.
* Ability and flexibility to work extended hours, including periodic on-call weekends.
* Applicant must have the ability to legally work in the U.S.
Working Conditions:
* Typically, a 3rd Party LSTs workday consists of driving a USA compression service vehicle to customer locations to perform repair and maintenance activities.
* Travel is required for up to 75% of the time worked.
* Periodic lifting requirements in excess of 50 lbs.
* Ability to stand and walk on uneven and varied terrain, climb ladders and stairs; and stop, squat, kneel, crouch, and crawl depending on the task requirements.
* Exposure to extremes in temperature and weather conditions, depending upon assigned location.
* Some exposure to high noise levels in excess of 85dBA that require ear protection, as well as exposure to potentially hazardous chemicals and materials.
* Working conditions in natural gas compression vary from one job site to another. Some job sites are indoors in compressor stations, while other sites are outside, exposed to a variety of weather conditions.
* There is a strong emphasis on safety while working with heavy equipment and machinery.
Compressor Service Technician Lead
Bridgeport, WV jobs
Proudly serving the oil and gas industry since 1960, J-W Power Company provides leasing, sales, parts and service of natural gas compression equipment. We are one of the largest privately-owned compression fleet organizations in the United States and a proven industry leader with an impeccable reputation for field service. Our greatest asset is our culture, our people and the significant role each employee plays in the success of the organization.
POSITION SUMMARY:
This position is responsible for assisting the Area Foreman/Area Supervisor as assigned with coordination of field operations including efficient use of time and mileage by Field Service Technicians; reduction of service repair costs through inventory control and timely preventative maintenance; and time management of work assignments.
ESSENTIAL DUTIES & RESPONSIBILITIES:
may include any or all of the following.
Monitor and reallocate service assignments to level work-loads and increase efficiencies.
Assist Field Service Technicians in performance of major decisions and repairs, diagnosing engine/compressor failures accurately and efficiently.
Coordinate set-up and testing, repairs and preventive maintenance as necessary to provide optimal customer service.
Organize Field Service Technicians to minimize driving time and response time.
Responsible for overseeing the routine scheduled preventive and corrective field mechanical service on gas compression units.
Represent the Company in a professional manner at all times and provide outstanding customer service while performing all assigned tasks.
Responsible for submitting accurate maintenance reports, expense reports, timesheets and other necessary paperwork daily and assist other technicians to ensure reports are submitted timely.
Oversee inventory control - manages the supply, storage and accessibility of parts as well as tools in order to insure an adequate supply to do the work without excessive oversupply or shrinkage.
Mentor less experienced Techs on utilizing the basic technical principles to determine the cause of compressor equipment problems and oversee the required repairs or arranges for additional diagnostic and/or repair support.
Conduct timely rebuilds/overhauls of compressors, engines and controls on gas compressor packages in the field or shop.
Respond to recurring problems and emergency services, as needed.
Train and assist lower-level technicians with assigned tasks.
POSITION QUALIFICATIONS (COMPETENCY STATEMENTS):
Proven advanced knowledge of machines and tools, materials, methods, and the tools involved in the construction or repair of compression units.
Motivated self-starter capable of working independently and efficiently with little or no supervision.
Demonstrated ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Proven ability to write clearly and informatively; edit work for spelling and grammar; present numerical data effectively; able to read and interpret written information.
Demonstrated ability to provide personal customer service and satisfaction. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
Proven ability to communicate information and ideas so others will understand; listen and understand information and ideas presented through spoken words and sentences.
Proven ability to follow instructions, respond to management direction; take responsibility for own actions; keep commitments; complete tasks on time or notifies appropriate person with an alternate plan.
Demonstrated ability to adapt to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Proven ability to identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions.
Proven ability to analyze information and evaluate results to choose the best solution and solve problems.
SKILLS & ABILITIES:
Education & Experience:
Associate's Degree or equivalent from two-year college or technical school and 7+ years related experience and/or training; or equivalent combination of education and experience is required.
Computer skills:
Adequate level of proficiency in Microsoft Office Suite Applications.
Computer Skills
RARELY
OCCASIONALLY
FREQUENTLY
NOT APPLICABLE
Computer (Beginner level)
â
â
â
â
Computer (Intermediate Level)
â
â
â
â
Computer (Advanced Level)
â
â
â
â
Certifications & Licenses:
Valid Driver's License.
Forklift Certification or the ability to obtain one.
SUPERVISORY RESPONSIBILITIES:
Directly as well as indirectly supervises 3-5 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
GENERAL STATEMENT:
This is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. The Company reserves the right to change this job description and/or assign tasks for the employee to perform based on business necessity.
REASONABLE ACCOMMODATIONS STATEMENT:
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
PHYSICAL DEMANDS:
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus; these requirements can be met with the use of corrective lenses.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5 + hrs/day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)
N (Not Applicable) Activity is not applicable to this position
Physical Demands
O
F
C
N
Weight Demands
O
F
C
N
Stand
â
â
â
â
10 lbs or less
â
â
â
â
Walk
â
â
â
â
11-20 lbs
â
â
â
â
Sit
â
â
â
â
21-50 lbs
â
â
â
â
Manually manipulate
â
â
â
â
51-100 lbs
â
â
â
â
Grasp
â
â
â
â
100+ lbs
â
â
â
â
Reach outward
â
â
â
â
Reach above shoulder
â
â
â
â
Speak and Hear
â
â
â
â
Push Pull Demands
Climb
â
â
â
â
12 lbs or less
â
â
â
â
Crawl
â
â
â
â
13-25 lbs
â
â
â
â
Squat or Kneel
â
â
â
â
26-40 lbs
â
â
â
â
Bend
â
â
â
â
41-100 lbs
â
â
â
â
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee typically encounters while performing the essential functions of this job.
WORK ENVIRONMENT
RARELY
OCCASIONALLY
FREQUENTLY
NOT APPLICABLE
Indoor facility
Choose an item
Indoor shop
Choose an item
â
Outdoor
â
â
â
â
Cold temperatures
â
â
â
â
High temperatures
â
â
â
â
Confined areas
â
â
â
â
High, precarious places
â
â
â
â
Fumes
â
â
â
â
Loud noises
â
â
â
â
Moving mechanical parts
â
â
â
â
Travel - Field
â
â
â
â
Travel - Office
â
â
â
â
BENEFITS STATEMENT:
Benefits package to include: paid time off, 401(k) plan and company match, medical, prescription, dental and vision, life and disability plans, along with flexible spending accounts, and additional benefit programs.
COMPENSATION STATEMENT:
Compensation is commensurate with skill level and experience. Position is eligible for annual bonus consideration based on achievement of company performance targets and individual goals. Position may include company provided vehicle for business use only.
Power Generator Service Estimation Supervisor
Ball Ground, GA jobs
The Service Estimation Supervisor (SES) is a key position that, along with managing the Estimation Team, works with the Service Teams, Customer Care, Service Technicians, Sales, and Vendors to ensure that adequately researched and prepared quotes are accurately and consistently provided to our customers. The position will also establish processes, reference material, and training for all estimators, and track and maintain all data regarding estimate creation, including success rates and production numbers for review. This work includes researching material costs and availability, interpreting parts manuals, and maintaining the ERP database as needed. The successful candidate will have previous industry-specific experience, strong computer, and customer service skills.
Minimum Qualifications (Education, Experience, Knowledge, and Skills)
+ Minimum of 5 years of high-level related service experience
+ High School diploma is required
+ Bachelor's degree is preferred
+ Demonstrated technical proficiency in mechanical and electrical repairs, with a concentration in power generation systems
+ Proven ability to read and interpret both printed and electronic parts manuals accurately
+ Highly process-oriented, exhibiting strong organizational capabilities and attention to structured workflows
+ Proficient in the use of Microsoft Office applications
+ Advanced critical reading and analytical skills, with the ability to assess complex information effectively
+ Skilled in managing workload and meeting strict deadlines while maintaining exceptional attention to detail
+ Ability to work independently and manage multiple tasks efficiently in a fast-paced environment
+ Demonstrated initiative in problem-solving and process improvement
+ Excellent verbal and written communication skills
+ Strong leadership abilities, with a proven track record of developing and leading high-performing teams
+ Exhibits the highest level of integrity and impartiality in all findings and service delivery
Job Duties and Responsibilities
+ Lead the estimation team to ensure consistent performance
+ Receive, interpret, and review inbound requests for quotes including failed fluid samples
+ Research parts and labor using internal database, vendor support, and OEM materials
+ Create quotes within guidelines of customer contractual requirements
+ Research to ensure duplication of previous estimations are handled accordingly, combine quotes when needed, and refresh for updated pricing
+ Ensure client terms and requirements are up to date; work with Contracts and CSM team accordingly if updates are needed
+ Develop and maintain uniform reference material and templates
+ Develop and maintain uniform processes, guidelines, and procedures to be utilized and followed by all estimators
+ Work with Service teams to assist in evaluation and coaching for service technicians to improve on the quotes we are providing
+ Work with ERP team on continued improvement for the estimation process
+ Review and present metrics for the estimation team; implement changes needed on policy or procedures
+ Perform quality assurance checks for all estimators to ensure premier service to all internal and external clients
+ Develop and report KPIs that accurately reflect production of employees and margins for quoted work
Working Conditions
+ This position is hybrid
+ Occasional travel may be required for training or meetings
+ Must be able to work flexible hours to accommodate different time zones (Central/Eastern/Mountain/Pacific), if necessary
+ Be flexible for after-hours tasks, as needed
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to assign or reassign duties and responsibilities at any time, based on business needs.
Equal Opportunity Statement
PowerSecure is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
About PowerSecure
PowerSecure, a Southern Company subsidiary, is a leading provider of innovative energy solutions to electric utilities and their industrial, institutional, and commercial customers.
Employee Benefits
We invest in high-value, cost-effective benefits to support our employees' well-being and success:
+ Medical, dental, vision, and life insurance coverage
+ Competitive pay and matching 401(k) plan
+ Vacation, company holidays, and paid time off (PTO - personal and sick days)
+ Flexible spending accounts (FSA) / Health savings account (HSA)
+ Wellness incentive programs
+ Employee referral program
+ Tuition reimbursement
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.Operating Company: PowerSecure
Rental Service Supervisor
Midland, TX jobs
TEAM UP WITH US! The Rental Service Supervisor is responsible for coordinating and overseeing the daily activities for the Rental Service Department at the location assigned and provides leadership. DO YOU HAVE WHAT IT TAKES? WHAT YOU'LL DO: * Establish and maintain service records (either electronic or manual) for all equipment within the rental fleet.
* Set priorities within the shop for all mechanics, and equipment repair to maximize fleet utilization and employee productivity.
* Order and receive spare parts, maintaining adequate inventory levels.
* Allocate parts expense and shop labor to machines through a work order system.
* Review maintenance records to schedule dates for recommended service intervals, (250 hour, 500 hour, etc. PM)
* Train mechanics directly, and routinely schedules manufacturers technical training for individual team member skill enhancement.
* Set up and maintain a supply of "shop tools" for all service personnel use.
* Invoice customers for damages to rental equipment upon approval of Rental Manager.
* Identify other service shops for potential "outsourcing" repair of rental equipment.
* Handle customer service calls for equipment failures, taking appropriate and prompt action.
* Consult with Rental Manager, deciding whether to repair or exchange rental equipment on the job-site.
* Engage in some customer training concerning daily maintenance and safe operation of equipment.
* Notify the customers Rental Application Specialist before billing for damages.
* Establish maintenance and repair standards for each piece of rental equipment.
* Directly supervise up to 15 employees.
WHAT YOU'LL NEED:
* Associate's degree (A. A.) or equivalent from two-year college or technical school; and/or one year to three years related experience and/or training.
* Specific brand training on fleet equipment.
* Ability to teach other mechanics how to maintain and repair equipment.
* Strong administrative and relationship skills to keep all repair tasks flowing in a timely manner while documenting parts and labor costs.
* Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
* Technical background related field.
* Ability to write reports, business correspondence, and procedure manuals.
* Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
* General Computer literacy a plus.
* Valid Driver's License / Clean Driving Record.
* Professionalism and diplomacy to approach others and manage emotional or ambiguous situations with clarity and self-control.
* Ability to lift and/or move up to 50 lbs.
* Availability to work normal hours during first shift, but flexible for weekend, holiday and evening work as required to get a job completed on time.
* Knowledge of CAT DBS Database software; Internet software; Order processing systems; MS Excel Spreadsheet software and MS Office Suite Word Processing software.
* High tolerance for performing complex job tasks while experiencing numerous interruptions.
WHY WORK WITH US?
* We like to take care of business and have fun doing it!
* We offer health, dental, vision, life, and more as a comprehensive benefits package.
* Don't you want to work with awesome people?
IMPORTANT INFORMATION:
While performing the duties of this Job, the employee is occasionally required to sit. The employee is occasionally required to stand; walk and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision and peripheral vision.
The employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; outside weather conditions and vibration.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Required travel up to 10%.
This position is considered a safety sensitive position.
The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.
EEO/AA
Auto-ApplyTechnical Lead-Valve Condition Monitoring Service
Marshalltown, IA jobs
We are seeking a highly skilled and motivated **Technical Lead** to oversee the implementation phase, support activities, and continuous improvement of our **Valve Condition Monitoring (VCM)** data collection models. This strategic global and hands-on role is responsible for supporting global teams, sustaining existing service contracts, and leading the development and deployment of secure data collection solutions. This role is critical to ensuring the successful implementation and long-term reliability of VCM services across diverse industrial environments.
**Key Responsibilities:**
**1. Technical Support for Global Opportunities**
+ Serve as the technical authority for VCM technologies to provide expert technical guidance to world area teams pursuing new VCM opportunities.
+ Assist in solution design, proposal development, and customer presentations to ensure alignment with service capabilities and customer needs.
+ Act as a technical liaison between regional teams and central engineering, software development, and support resources.
+ Ensure compliance with industry standards and internal quality protocols during service implementation.
**2. Service Sustainment & Troubleshooting**
+ Act as the primary technical contact for world area VCM teams, providing expert guidance, troubleshooting, and resolution of VCM-related issues.
+ Diagnose and resolve technical issues affecting existing VCM contracts to maintain service continuity and performance.
+ Lead root cause analysis and corrective actions for system failures, data collection anomalies, or connectivity issues.
+ Collaborate with field service and support teams across various Emerson groups to ensure timely resolution and customer satisfaction.
+ Conduct training sessions and workshops for world area VCM teams on systems configurations and maintenance best practices.
+ Translate complex technical findings into actionable insights for world area VCM teams, enhancing operational excellence.
+ Develop and maintain documentation, including service manuals, troubleshooting guides, Functional Design Specifications, and FAQs.
+ Identify recurring issues and lead root cause analysis efforts to implement long-term solutions.
**3. Development & Deployment of Online Data Collection Solutions**
+ Lead the review, design, and implementation of secure online data collection models using Purdue Enterprise Reference Architecture (PERA) and Data Diode solutions for Industrial Control Systems.
+ Work closely with cybersecurity, IT, and engineering teams to ensure compliance with data protection standards and operational integrity.
+ Drive innovation in remote monitoring capabilities to enhance service scalability and responsiveness.
**4. Ownership of VCM Implementation Process**
+ Define, document, and continuously improve the end-to-end VCM implementation process.
+ Ensure consistent execution across projects, including planning, installation, commissioning, and validation.
+ Develop and/or recommend tools, training materials, process guides, and best practices to support global deployment teams.
**Qualifications, Experience & Skills:**
**Required Qualifications**
+ **Education:** Bachelor's degree in Electrical, Mechanical, Controls/Instrumentation, Computer/Electrical Engineering, or related field; or equivalent practical experience.
+ **5 Yr experience in IT/OT systems** for industrial and enterprise environments, including networking, credential management, domain services, and application integration.
+ **OT Networking & ICS Security:** Experience with secure data architectures, including Purdue Model zones/levels, firewalls/jump servers, secure remote access, data diodes/unidirectional gateways, and segmented architectures in plant environments.
+ Familiarity with industrial plants architectures, control systems, asset management platforms, and IIoT technologies.
+ **Troubleshooting & Sustainment:** Proven experience in customer-facing technical role, root cause analysis ( **RCA)** process, diagnosing **anomalies** , **connectivity issues** , and **system failures** across field devices and control network.
+ **Cross‑functional leadership:** Experience acting as a **technical authority/liaison** across regional teams, central engineering, and customer stakeholders; able to run workshops and **deliver training** .
+ Strong communication, presentation, and interpersonal skills, with ability to lead colleagues by influence (often virtually), and comfortably engage with customers at decision-making levels.
+ Analytical thinker with excellent project management and prioritization skills; well-organized and detail oriented.
+ **Documentation & Process:** Able to **define, document, and continuously improve** implementation processes, create **service manuals & troubleshooting guides** , and maintain high-quality knowledge base content.
+ Excels at self-managing workload and executing multiple concurrent projects to meet deadlines.
+ Ability to effectively interact with all levels of the organization to meet milestones.
**Preferred Qualifications**
+ **Experience in** **industrial automation** or **asset management/condition monitoring** , including commissioning, support, and troubleshooting of instrumentation or control systems in process industries.
+ **Instrumentation:** Hands-on with control valves, positioners/digital valve controllers, instrumentation protocols (HART/FOUNDATION Fieldbus/Modbus).
+ Good understanding of **predictive maintenance** and valve diagnostics technologies.
+ **Instrumentation:** Experience with Emerson DVCs, ValveLink software, Asset Management Systems, smart instrumentation; calibration and loop checks.
+ **Cybersecurity:** Familiarity with **IEC/ISA 62443** standard and **NIST SP 800‑82** guide.
+ **End-to-end solution implementations:** Designed and deployed secure architectures from field device/positioner → control network → historian/cloud → analytics.
+ **Cyber-OT collaboration:** Worked with **cybersecurity/IT/engineering** to meet **policy/standard requirements** , including segmentation, hardening, logging, and remote access governance; successfully integrated **data diodes** without impacting operations.
**Our Culture & Commitment to You:**
+ At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
+ We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
\#LI-AN1
**WHY EMERSON**
**Our Commitment to Our People**
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
**Work Authorization**
Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
**Equal Opportunity Employer**
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
**Accessibility Assistance or Accommodation**
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .
**ABOUT EMERSON**
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!
**No calls or agencies please.**
**Requisition ID** : 25030295
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Technical Lead-Valve Condition Monitoring Service
Marshalltown, IA jobs
We are seeking a highly skilled and motivated Technical Lead to oversee the implementation phase, support activities, and continuous improvement of our Valve Condition Monitoring (VCM) data collection models. This strategic global and hands-on role is responsible for supporting global teams, sustaining existing service contracts, and leading the development and deployment of secure data collection solutions. This role is critical to ensuring the successful implementation and long-term reliability of VCM services across diverse industrial environments.
Key Responsibilities:
1. Technical Support for Global Opportunities
Serve as the technical authority for VCM technologies to provide expert technical guidance to world area teams pursuing new VCM opportunities.
Assist in solution design, proposal development, and customer presentations to ensure alignment with service capabilities and customer needs.
Act as a technical liaison between regional teams and central engineering, software development, and support resources.
Ensure compliance with industry standards and internal quality protocols during service implementation.
2. Service Sustainment & Troubleshooting
Act as the primary technical contact for world area VCM teams, providing expert guidance, troubleshooting, and resolution of VCM-related issues.
Diagnose and resolve technical issues affecting existing VCM contracts to maintain service continuity and performance.
Lead root cause analysis and corrective actions for system failures, data collection anomalies, or connectivity issues.
Collaborate with field service and support teams across various Emerson groups to ensure timely resolution and customer satisfaction.
Conduct training sessions and workshops for world area VCM teams on systems configurations and maintenance best practices.
Translate complex technical findings into actionable insights for world area VCM teams, enhancing operational excellence.
Develop and maintain documentation, including service manuals, troubleshooting guides, Functional Design Specifications, and FAQs.
Identify recurring issues and lead root cause analysis efforts to implement long-term solutions.
3. Development & Deployment of Online Data Collection Solutions
Lead the review, design, and implementation of secure online data collection models using Purdue Enterprise Reference Architecture (PERA) and Data Diode solutions for Industrial Control Systems.
Work closely with cybersecurity, IT, and engineering teams to ensure compliance with data protection standards and operational integrity.
Drive innovation in remote monitoring capabilities to enhance service scalability and responsiveness.
4. Ownership of VCM Implementation Process
Define, document, and continuously improve the end-to-end VCM implementation process.
Ensure consistent execution across projects, including planning, installation, commissioning, and validation.
Develop and/or recommend tools, training materials, process guides, and best practices to support global deployment teams.
Qualifications, Experience & Skills:
Required Qualifications
Education: Bachelor's degree in Electrical, Mechanical, Controls/Instrumentation, Computer/Electrical Engineering, or related field; or equivalent practical experience.
5 Yr experience in IT/OT systems for industrial and enterprise environments, including networking, credential management, domain services, and application integration.
OT Networking & ICS Security: Experience with secure data architectures, including Purdue Model zones/levels, firewalls/jump servers, secure remote access, data diodes/unidirectional gateways, and segmented architectures in plant environments.
Familiarity with industrial plants architectures, control systems, asset management platforms, and IIoT technologies.
Troubleshooting & Sustainment: Proven experience in customer-facing technical role, root cause analysis (RCA) process, diagnosing anomalies, connectivity issues, and system failures across field devices and control network.
Cross‑functional leadership: Experience acting as a technical authority/liaison across regional teams, central engineering, and customer stakeholders; able to run workshops and deliver training.
Strong communication, presentation, and interpersonal skills, with ability to lead colleagues by influence (often virtually), and comfortably engage with customers at decision-making levels.
Analytical thinker with excellent project management and prioritization skills; well-organized and detail oriented.
Documentation & Process: Able to define, document, and continuously improve implementation processes, create service manuals & troubleshooting guides, and maintain high-quality knowledge base content.
Excels at self-managing workload and executing multiple concurrent projects to meet deadlines.
Ability to effectively interact with all levels of the organization to meet milestones.
Preferred Qualifications
Experience in industrial automation or asset management/condition monitoring, including commissioning, support, and troubleshooting of instrumentation or control systems in process industries.
Instrumentation: Hands-on with control valves, positioners/digital valve controllers, instrumentation protocols (HART/FOUNDATION Fieldbus/Modbus).
Good understanding of predictive maintenance and valve diagnostics technologies.
Instrumentation: Experience with Emerson DVCs, ValveLink software, Asset Management Systems, smart instrumentation; calibration and loop checks.
Cybersecurity: Familiarity with IEC/ISA 62443 standard and NIST SP 800‑82 guide.
End-to-end solution implementations: Designed and deployed secure architectures from field device/positioner → control network → historian/cloud → analytics.
Cyber-OT collaboration: Worked with cybersecurity/IT/engineering to meet policy/standard requirements, including segmentation, hardening, logging, and remote access governance; successfully integrated data diodes without impacting operations.
Our Culture & Commitment to You:
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
#LI-AN1
Auto-ApplyTechnical Lead-Valve Condition Monitoring Service
Houston, TX jobs
We are seeking a highly skilled and motivated **Technical Lead** to oversee the implementation phase, support activities, and continuous improvement of our **Valve Condition Monitoring (VCM)** data collection models. This strategic global and hands-on role is responsible for supporting global teams, sustaining existing service contracts, and leading the development and deployment of secure data collection solutions. This role is critical to ensuring the successful implementation and long-term reliability of VCM services across diverse industrial environments.
**Key Responsibilities:**
**1. Technical Support for Global Opportunities**
+ Serve as the technical authority for VCM technologies to provide expert technical guidance to world area teams pursuing new VCM opportunities.
+ Assist in solution design, proposal development, and customer presentations to ensure alignment with service capabilities and customer needs.
+ Act as a technical liaison between regional teams and central engineering, software development, and support resources.
+ Ensure compliance with industry standards and internal quality protocols during service implementation.
**2. Service Sustainment & Troubleshooting**
+ Act as the primary technical contact for world area VCM teams, providing expert guidance, troubleshooting, and resolution of VCM-related issues.
+ Diagnose and resolve technical issues affecting existing VCM contracts to maintain service continuity and performance.
+ Lead root cause analysis and corrective actions for system failures, data collection anomalies, or connectivity issues.
+ Collaborate with field service and support teams across various Emerson groups to ensure timely resolution and customer satisfaction.
+ Conduct training sessions and workshops for world area VCM teams on systems configurations and maintenance best practices.
+ Translate complex technical findings into actionable insights for world area VCM teams, enhancing operational excellence.
+ Develop and maintain documentation, including service manuals, troubleshooting guides, Functional Design Specifications, and FAQs.
+ Identify recurring issues and lead root cause analysis efforts to implement long-term solutions.
**3. Development & Deployment of Online Data Collection Solutions**
+ Lead the review, design, and implementation of secure online data collection models using Purdue Enterprise Reference Architecture (PERA) and Data Diode solutions for Industrial Control Systems.
+ Work closely with cybersecurity, IT, and engineering teams to ensure compliance with data protection standards and operational integrity.
+ Drive innovation in remote monitoring capabilities to enhance service scalability and responsiveness.
**4. Ownership of VCM Implementation Process**
+ Define, document, and continuously improve the end-to-end VCM implementation process.
+ Ensure consistent execution across projects, including planning, installation, commissioning, and validation.
+ Develop and/or recommend tools, training materials, process guides, and best practices to support global deployment teams.
**Qualifications, Experience & Skills:**
**Required Qualifications**
+ **Education:** Bachelor's degree in Electrical, Mechanical, Controls/Instrumentation, Computer/Electrical Engineering, or related field; or equivalent practical experience.
+ **5 Yr experience in IT/OT systems** for industrial and enterprise environments, including networking, credential management, domain services, and application integration.
+ **OT Networking & ICS Security:** Experience with secure data architectures, including Purdue Model zones/levels, firewalls/jump servers, secure remote access, data diodes/unidirectional gateways, and segmented architectures in plant environments.
+ Familiarity with industrial plants architectures, control systems, asset management platforms, and IIoT technologies.
+ **Troubleshooting & Sustainment:** Proven experience in customer-facing technical role, root cause analysis ( **RCA)** process, diagnosing **anomalies** , **connectivity issues** , and **system failures** across field devices and control network.
+ **Cross‑functional leadership:** Experience acting as a **technical authority/liaison** across regional teams, central engineering, and customer stakeholders; able to run workshops and **deliver training** .
+ Strong communication, presentation, and interpersonal skills, with ability to lead colleagues by influence (often virtually), and comfortably engage with customers at decision-making levels.
+ Analytical thinker with excellent project management and prioritization skills; well-organized and detail oriented.
+ **Documentation & Process:** Able to **define, document, and continuously improve** implementation processes, create **service manuals & troubleshooting guides** , and maintain high-quality knowledge base content.
+ Excels at self-managing workload and executing multiple concurrent projects to meet deadlines.
+ Ability to effectively interact with all levels of the organization to meet milestones.
**Preferred Qualifications**
+ **Experience in** **industrial automation** or **asset management/condition monitoring** , including commissioning, support, and troubleshooting of instrumentation or control systems in process industries.
+ **Instrumentation:** Hands-on with control valves, positioners/digital valve controllers, instrumentation protocols (HART/FOUNDATION Fieldbus/Modbus).
+ Good understanding of **predictive maintenance** and valve diagnostics technologies.
+ **Instrumentation:** Experience with Emerson DVCs, ValveLink software, Asset Management Systems, smart instrumentation; calibration and loop checks.
+ **Cybersecurity:** Familiarity with **IEC/ISA 62443** standard and **NIST SP 800‑82** guide.
+ **End-to-end solution implementations:** Designed and deployed secure architectures from field device/positioner → control network → historian/cloud → analytics.
+ **Cyber-OT collaboration:** Worked with **cybersecurity/IT/engineering** to meet **policy/standard requirements** , including segmentation, hardening, logging, and remote access governance; successfully integrated **data diodes** without impacting operations.
**Our Culture & Commitment to You:**
+ At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
+ We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
\#LI-AN1
**WHY EMERSON**
**Our Commitment to Our People**
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
**Work Authorization**
Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
**Equal Opportunity Employer**
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
**Accessibility Assistance or Accommodation**
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .
**ABOUT EMERSON**
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!
**No calls or agencies please.**
**Requisition ID** : 25030295
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.