Senior Information Technology Manager jobs at Emory Healthcare - 1045 jobs

Associate Director, IT Storage & Cloud Engineering - OIT
Emory Healthcare/Emory University 4.3
Senior information technology manager job at Emory Healthcare
**Discover Your Career at Emory University** Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community. **Description** Be part of a leading academic medical center where your cloud and enterprise storage expertise helps advance patient care, drive groundbreaking research, and support world-class faculty. Emory University is seeking a passionate and forward-thinking engineer who thrives on designing, building, and optimizing reliable, scalable storage platforms across on-premises and cloud environments. In this role, you will architect and enhance storage and data protection solutions, collaborate closely with security and infrastructure partners, and provide technical leadership to a team of skilled engineers. You'll tackle complex, high-impact challenges and play a key role in shaping Emory's modern, hybrid storage roadmap. KEY RESPONSIBILITIES: + Designs and manages operations, planning and development of the Emory Enterprise storage and critical infrastructure to include high performance computing and electronic medical records systems. + Ensures the infrastructure provides the centralized fiber attached (SAN) and network attached (NAS) storage critical to enterprise-wide applications and systems. + Owns the enterprise storage and data protection strategy and multi-year roadmap, including lifecycle management, capacity forecasting, technology refresh planning, and the evaluation of emerging solutions both on premise and in cloud-hosted environments. + Oversees storage-based offsite replication and the enterprise data protection infrastructure. + Manages people resources and processes to administer day-to-day operations. + Identifies individual and team skill gaps and developmental opportunities to facilitate career development. + Ensures direct and indirect reports have documented career goals and detailed plans for achieving these goals to develop these individuals professionally. + Conducts performance evaluations consistently and fairly to facilitate open communication and encourage continuous performance improvement. + Manages team compliance with division policies and procedures to meet ITIL and enterprise requirements and expectations. + Provides technical expertise to support team collaboration for resolving issues and meeting customer expectations. + Interacts with division resources to promote the department's role and to ensure adherence to IT governance and ITSM processes for achieving enterprise-wide efficiencies. + Evaluates and summarizes departmental metrics to measure performance and forecast future needs. + Conducts regular meetings with EHC IT staff to review and clarify current and future storage needs. + Acts as storage team project planning representative to provide technical feedback and to ensure storage team resources are available. + Interacts with University and Healthcare central IT, departments, and researchersto provide solutions to non-OIT organizations. + Provisions storage to maintain application availability. + Manages vendor breaks and fixes to maintain storage and application availability. + Monitors storage health to maintain application availability. + Monitors storage utilization to ensure storage inventory availability for routine application growth. + Monitors data protection operations and capacity to maintain application recovery options. + Conducts routine vendor meetings to maintain partnerships with the enterprise's major vendors. Negotiates storage purchases to achieve competitive pricing. + Performs other related responsibilities as assigned. MINIMUM QUALIFICATIONS: + A bachelor's degree in IT or a related field and seven years of relevant IT experience including demonstrated technical expertise in specific IT areas, project management skills and lead or supervisory experience, OR an equivalent combination of education, training and experience. + Extensive experience in the implementation and production support of an enterprise system. PREFERRED QUALIFICATIONS: + Demonstrated hands-on technical leadership-willing and able to engage directly with the technology to troubleshoot, validate designs, and partner with healthcare and university engineers on complex production strategy and deployments. + Demonstrated competence and strong working knowledge of storage and data protection in AWS (e.g., S3, EBS, FSx, AWS Backup, and Storage Gateway). + Demonstrated competence and strong working knowledge of storage and data protection in Azure (e.g., Azure Blob, Azure Disk, Azure File, Azure NetApp, Azure Backup concepts). + Ability to architect cost-effective and efficient data mobility patterns between on-prem resources and cloud providers developing hybrid data management approaches. + Deep expertise in enterprise data protection strategy and operations, including Dell/EMC Data Domain (PowerProtect) and related backup, replication, retention, and recovery practices-driving lifecycle governance aligned to business needs. + Deep expertise operating unstructured data platforms-especially Dell/EMC Isilon (PowerScale) - including cluster administration, performance troubleshooting, quota/snapshot strategy, capacity forecasting, and lifecycle/tiering design. + Strong consultative mindset with a track record of acting as a solutions partner with university and healthcare customers-bringing options, tradeoffs, and recommendations as well as leading the engineering team to fulfill those recommendations.Proactive, systems-level thinker who anticipates and mitigates storage and data protection risks, including recoverability, resiliency, and service continuity. + Experience evaluating and recommending modern storage and data protection solutions, including comparing platforms and emerging solutions (including cloud-based solutions) alongside traditional enterprise vendors (e.g., Dell/EMC) based on fit, cost, performance, and operational impact. + Experience with Globus and high-speed data movement architectures (endpoints, throughput optimization, and secure transfer workflows). NOTE: Tasks related to this position can be performed remotely with only occasional visits to an Emory University location. Eastern (EST) time zone business hours may apply. Emory reserves the right to change this status with notice to employee. Emory does not approve as a primary work location in the following states; NJ, AK, and HI, any U.S. Territories or outside of the United States **Additional Details** Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: ************ (V) | ************ (TDD). Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call ************ (Voice) | ************ (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination. **Connect With Us!** Connect with us for general consideration! **Job Number** _158394_ **Job Type** _Regular Full-Time_ **Division** _Office Information Technology_ **Department** _OIT: ICA Enterprise Storage_ **Job Category** _Information Technology_ **Campus Location (For Posting) : Location** _US-GA-Atlanta_ **_Location : Name_** _Emory Campus-Clifton Corridor_ **Remote Work Classification** _Full Remote - Monthly_ **Health and Safety Information** _Not Applicable_
$125k-168k yearly est. 26d ago

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Support Systems Manager
Hinge-Health 4.4
San Francisco, CA jobs
About the Role The Support Systems Manager oversees the maintenance, improvement, and strategic direction of the systems and tools used by our customer support organization. This role ensures our support teams have effective, reliable, and scalable systems, and plays a key part in planning and implementing enhancements that align with business goals. The manager works closely with support, IT, and leadership teams to drive system performance, usability, and innovation. This role is ideal for a self-starter with broad technical skills and a passion for improving business processes through technology. The individual will have an opportunity to make a significant impact on how our Support organization leverages technology to deliver service with the right level of human touch. What You'll Accomplish Partner closely with the Support Leader who manages our staff and the Self‑Service/AI Solutions Leader to ensure system requirements are met in order to provide a balanced ‘Human + AI Self‑Service' solution Lead the administration, optimization, and continuous improvement of customer support systems (such as ticketing platforms, knowledge bases, and communication tools) Collaborate with cross‑functional teams and stakeholders to identify system needs, manage projects, and implement new features or platforms Oversee system configuration, user management, and data integrity, ensuring adherence to security and compliance standards Monitor system performance, analyze metrics, and provide regular reports to management Serve as the escalation point for complex system issues and coordinate resolutions with IT and vendors Provide coaching, training, and documentation for system users and support teams Stay informed on industry trends and best practices to recommend and implement relevant improvements Hinge Health Hybrid Model We believe that remote work and in‑person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog‑friendly workplace program. Basic Qualifications Proven experience managing customer support or service management systems Experience with platforms such as Zendesk, Salesforce Service Cloud, Freshdesk, or similar Strong project management and leadership skills Excellent analytical, problem‑solving, and communication abilities Ability to work collaboratively across teams and levels Preferred Qualifications Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field 3+ years of experience administering or managing customer support systems or similar SaaS platforms Certifications in relevant platforms (e.g., Zendesk Admin, Salesforce Administrator, ITIL Foundation) Familiarity with process improvement methodologies (e.g., Lean, Six Sigma) Experience with API integrations or basic scripting/automation Ability to manage vendor relationships and negotiate service level agreement Compensation This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $128,000 - $192,000. About Hinge Health Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care-from acute injury, to chronic pain, to post‑surgical rehabilitation-and the platform can help to ease members' pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California. Learn more at ************************** What You'll Love About Us Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender‑affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live. Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. Modern life stipends: Manage your own learning and development. Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. Workday ID JR1805 #J-18808-Ljbffr
$128k-192k yearly 3d ago
Data Science Manager
Hinge-Health 4.4
San Francisco, CA jobs
About the Role At Hinge Health, we are building a "coherent platform" that seamlessly integrates digital and hybrid care to move people beyond pain. We are seeking a Manager, Data Science to lead the data strategy for two critical areas of our business: Treatment Experience and Hinge Select. In this role, you will own the data roadmap for our most innovative clinical technologies-including Computer Vision (Motion Insights), the Enso wearable device, and our Rewards & Insights (RAIN) engagement platform. Additionally, you will lead the analytics strategy for Hinge Select, our fast-growing hybrid care offering that connects members with virtual specialists and in-person providers. You will manage and grow a team of high-performing Data Scientists, guiding them to build scalable data products, design rigorous experiments, and deliver insights that shape product direction. You will partner closely with Product, Engineering, and Design leadership to ensure our data infrastructure (taxonomy, data models, and instrumentation) matures alongside our features. This is a high-impact role for a player-coach who thrives in both 0-to-1 product launches (Hinge Select) and the optimization of established, FDA-cleared technologies (Enso, CV). What You'll Accomplish Team Leadership & Development: Manage, mentor, and grow a team of Data Scientists (currently 4 direct reports). Foster a culture of technical excellence, autonomy, and “radical candor.” You will be responsible for their performance management, career growth, and project prioritization. Strategic Thought Partnership: Serve as the primary data partner for the Treatment Experience and Hinge Select leadership teams. You will move beyond “service-desk” analytics to proactively identify opportunities (e.g., how to increase CV adoption, optimize Enso utilization, or improve Hinge Select funnel conversion). Product Data Quality & Infrastructure: drive the “Product Data Quality” initiative for your domains. You will oversee the definition of metric frameworks, enforce rigorous instrumentation/taxonomy standards (Mixpanel), and ensure the delivery of trusted, documented dbt data models in Databricks. Experimentation Excellence: Uplevel the rigor and velocity of experimentation within your pods using Statsig. You will guide your team in designing complex experiments (e.g., triggering logic for CV assessments, Enso onboarding flows) and interpreting results to prevent “shipping to learn” without clear hypotheses. 0-to-1 Product Analytics (Hinge Select): Establish the foundational data architecture for Hinge Select. You will work with Engineering to solve complex data ingestion challenges (bridging internal Postgres, 3rd-party claims, and EHR data) to build the first comprehensive view of our hybrid care supply and demand. Cross-Functional Collaboration: Bridge the gap between technical data work and business outcomes. You will ensure your team's work-whether it's a predictive model for M2M referrals or a dashboard for weekly streak adoption-is actionable, accessible, and aligned with company OKRs. Hinge Health Hybrid Model We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program. Basic Qualifications Bachelor's degree in Computer Science or related field, or equivalent professional experience 8+ years of experience in Data Science, Product Analytics, or a related technical field. 2+ years of people management experience (or 2+ years as a formal Tech Lead with mentorship responsibilities), with a track record of successfully hiring and developing talent. Strong proficiency in SQL and Python for data manipulation and analysis. Deep understanding of experimentation (A/B testing, causal inference) and statistical methods. Experience with modern data stacks: dbt, Databricks (or Snowflake/BigQuery), Airflow, and BI tools like Mode, Tableau, or Looker. Ability to translate complex technical concepts into clear recommendations for non-technical executives. Preferred Qualifications Experience in Digital Health, MedTech, or Wearables (familiarity with FDA-regulated devices or sensor data is a plus). Experience working with Computer Vision or ML-driven product features. Experience in Marketplace or Hybrid Care models (matching supply/demand, provider networks). Familiarity with Statsig for feature gating and experimentation. Compensation This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $208,000 - $312,000. About Hinge Health At Hinge Health, we're using technology to scale and automate the delivery of healthcare - starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care - from acute injury, to chronic pain, to post-surgical rehabilitation - through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at ************************** What You'll Love About Us Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live. Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. Modern life stipends: Manage your own learning and development Grow with us through discounted company stock through our ESPP with easy payroll deductions. Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. #J-18808-Ljbffr
$208k-312k yearly 2d ago
Remote IT Vendor Lead - Network & Call Center Platforms
Humana Inc. 4.8
Urban Honolulu, HI jobs
A leading health services company is seeking an IT Vendor Management Lead to oversee telecom supplier relationships and ensure alignment with enterprise objectives. This role involves managing contracts, lead supplier governance, and optimizing resource spending. Candidates should have over 7 years of experience in IT vendor management, strong negotiation skills, and a background in managing telecom carriers or call center platforms. The position offers competitive compensation and benefits and is located in Honolulu, Hawaii. #J-18808-Ljbffr
$72k-86k yearly est. 5d ago
Assoc Director, IT Architecture
Gilead Sciences, Inc. 4.5
Foster City, CA jobs
At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. The Voice and Unified Communication Architect is responsible for transforming the way employees communicate and collaborate across Gilead Sciences through the implementation and adoption of best-in-class tools and services. This critical role will develop and maintain standards that empower the employee experience, improve productivity, and enhance collaboration with modern voice, video conferencing, and meeting spaces. Essential Duties and Responsibilities Develop and maintain telephony and Unified Communications standards to meet the demands of a global science-oriented organization. Consult with key stakeholders about our telephony and Unified Communications capabilities and standards. Design voice, telephony and Unified Communications and the best practices surrounding their implementation. Establish and uphold quality and maintenance standards for the worldwide deployment and upkeep of global Unified Communication technology. Construct and maintain an efficient laboratory environment to assess incremental updates and evaluate novel tools and technologies. Engage in a high-performance delivery and operations team, ensuring an exemplary employee experience across conferencing, video, streaming, and voice services. Identify and implement communication solutions and services that cater to the organization's expanding needs and growth. Drive a transformation in employee work patterns and connections through innovative meeting room designs, physical spaces, and user-friendly devices. Explore emerging technological trends that could enhance workplace dynamics, evaluating their potential through continuous proof of concepts and pilot projects. Collaborate closely with IT counterparts, Facilities, IT Security, business stakeholders, partners, vendors, and managed service providers to uphold an exceptional user experience with telephony, Unified Communications systems, equipment, and spaces. Basic Qualifications: Bachelor's Degree and 10 years' experience Master's Degree and 8 years' experience PhD and 2 years' experience Preferred Qualifications: Proven experience developing a strategy and roadmap for modernizing communications and collaborations technologies and experiences across the entire organization. Demonstrated thought-leader, capable of identifying and understanding technology trends and applying them to Gilead Sciences' needs and use cases. Experience managing an application portfolio with a diverse set of unified communications solutions. Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment. Experience driving enterprise-wide technology adoption while understanding and adapting communications solutions to meet different needs across the organization. Experience with diverse technologies such as Zoom, Microsoft Teams, WebEx, CUCM, VC, SBCs & traditional telephony equipment. Comprehensive knowledge of unified communications and digital collaboration applications in enterprise organizations. Ability to multitask, work collaboratively across a matrix organization and ensure flexibility in a dynamic corporate and team environment. Excellent writing, presentation, and oral communication skills Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. #J-18808-Ljbffr
$178k-242k yearly est. 2d ago
Remote Director of Data Integration & Architecture
Stryker Corporation 4.7
Denver, CO jobs
A mission-driven tech company is seeking a Director, Data Integration & Architecture to lead teams responsible for third-party integrations and data conversion. This role requires 8-10+ years of experience and strong people management skills. The Director will ensure seamless interoperability between legacy systems and cloud platforms, drive operational excellence, and communicate effectively with both technical and non-technical stakeholders. This position offers competitive benefits and the opportunity for meaningful impact in public safety. #J-18808-Ljbffr
$119k-152k yearly est. 5d ago
Remote Director of Data Integration & Architecture
Stryker Corporation 4.7
Denver, CO jobs
A technology company is seeking a Director, Data Integration & Architecture to lead teams responsible for third-party integrations and data conversion initiatives. This role focuses on ensuring interoperability between legacy systems and cloud-based platforms, driving operational excellence, and developing scalable processes. The ideal candidate will have significant experience in people management and technical leadership, along with a strong background in public safety systems. The position is remote with 30% travel required. #J-18808-Ljbffr
$119k-152k yearly est. 5d ago
Engagement Manager, Growth San Francisco
Persona 4.3
San Francisco, CA jobs
Persona is the configurable identity platform built for businesses in a digital‑first world. Verifying individuals and organizations is harder - but more important - than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly. We've built Persona to support practically every use case and industry - that's why we're able to serve a wide range of leading companies. For example, Instacart relies on Persona to verify shoppers who onboard onto their platform before delivering groceries to your doorstep. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the world's most powerful AI platforms from large‑scale abuse in a time when AI is reshaping the way we work and live. We're growing rapidly and looking for exceptional people to join us! About the Role You will be a trusted advisor for a portfolio of growing customers, supporting them at each stage of their lifecycle with Persona and ensuring they derive value from our platform and services. Our Engagement Managers play a pivotal role in driving business outcomes and revenue growth by deepening platform adoption, amplifying customer voices to shape Persona's product roadmap, and ensuring value delivery through close cross‑functional collaboration. What you'll do at Persona Customer Ownership & Growth: Own a portfolio of mid‑market and commercial customers, driving long‑term success and satisfaction across key touchpoints including onboarding, implementation, launch, post‑launch, and renewal. Retention and Expansion: Ensure customers are deriving maximum value from Persona to support retention and revenue growth. Drive net new revenue through identifying expansion opportunities, promoting product adoption, and leading cross‑sell initiatives. Account Planning & Relationship Building: Build and maintain strategic relationships across customer teams, including decision‑makers and key influencers. Lead joint planning sessions and business reviews to align on goals and success metrics. Product Expertise & Enablement: Become an expert in Persona's platform and use that knowledge to educate customers, showcase new features, and proactively suggest relevant solutions that align to business goals. Act as a consultative partner to business and technical stakeholders, identifying opportunity areas for program/strategy optimization. Cross‑functional Collaboration: Work closely with Sales and Customer Support to ensure a cohesive customer experience. Help shape Persona's internal processes to better support the mid‑market customer segment. Influence roadmap development by delivering structured, actionable feedback to Product and Engineering. Customer Advocacy: Partner with Marketing to highlight and amplify our biggest customer success stories. What you'll bring to Persona A minimum of 3+ years of work experience at a B2B company with a complex technical SaaS product in Account Management, Customer Success, Product Management, or other relevant roles High degree of agency and ownership, with a relentless curiosity to learn and willingness to roll up your sleeves to get the job done. Track record of structured, analytics‑driven problem‑solving Excellent multitasking capabilities, including prioritizing effectively across a wide variety of tasks and evaluating situational urgency Outstanding verbal and written communication, including explaining complex concepts to both technical and non‑technical stakeholders Ability to collaborate efficiently in teams of technical and non‑technical individuals, and comfortable working in a dynamic environment with evolving objectives and iteration with users. A growth mindset - you enjoy learning, are comfortable with ambiguity, can be flexible in your thinking, are ready to give and receive both constructive and positive feedback to be a great teammate! Willingness to travel up to 25% of the time for customer engagements Full‑time Employee Benefits and Perks For full‑time employees (excluding internship and contractor opportunities), Persona offers a wide range of benefits, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipend, wellness benefits, among others. While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If you'd like to better understand what it's like working at Persona, feel free to check out our reviews on Glassdoor. #J-18808-Ljbffr
$98k-132k yearly est. 1d ago
Growth Engagement Manager - B2B SaaS
Persona 4.3
San Francisco, CA jobs
A technology company is seeking a Customer Engagement Manager in San Francisco to manage mid-market customer portfolios. In this role, you will drive customer retention and expansion while building strategic relationships. Ideal candidates will have 3+ years in B2B SaaS environments, showcasing exceptional problem-solving and communication skills. This position includes comprehensive benefits such as unlimited PTO and a 401(k) contribution. #J-18808-Ljbffr
$98k-132k yearly est. 1d ago
Director, Enterprise Architecture
Medimpact Healthcare Systems, Inc. 4.8
San Diego, CA jobs
**Summary**Develops and promotes the overall vision, goals, strategies and objectives for the Architecture and Innovation department in line with overall IT divisional goals and the MedImpact strategy as developed and managed by the Senior Leadership Team. Through subordinate professionals, plans and coordinates the activities of the Architecture and Innovation functions. Promotes and ensures usage of standard, industry proven architecture techniques that scale to the organizations needs and provide flexibility and adaptability.Guides Information Technology Innovation through partner company relationships, external vendors and internal business partners. Acts as the company's expert on innovation and technology concepts, provides research and development (R&D) to the IT organization, conducts pilot and proof-of-concept projects as needed, and supports the organization's innovation initiatives and acts as the interface to the Senior Leadership Team (SLT) on critical technology innovation concepts. Continually evaluates MedImpact's technology, systems and innovation capabilities; makes recommendations and implements changes that will strengthen the company's infrastructure, business andmarket position.**Essential Duties and Responsibilities** include the following. Other duties may be assigned.* Develop and promote the Architecture and Innovation department's vision, goals, and objectives in support of the Company's overall vision and objectives. Select, develop and manage the necessary organization to implement the vision and keep members of the department motivated and focused on achieving goals and objectives.* As a senior member of the IT management team, participate in overall business planning and maintain awareness of industry and technology trends that may influence the company's systems and operations.* Develop and promote the Architecture and Innovation department's vision, goals, and objectives in support of the Company's overall vision and objectives. Select, develop and manage the necessary organization to implement the vision and keep members of the department motivated and focused on achieving goals and objectives.* As a senior member of the IT management team, participate in overall business planning and maintain awareness of industry and technology trends that may influence the company's systems and operations.* Responsible for establishing and fostering relationships with partner companies, vendors and department leaders to understand business needs, goals, and how the Architecture and Innovation function can provide a solid foundation for flawless operations, solve business problems and support growth and value for MedImpact.* Works extensively with the Chief Information Officer and other members of the SLT team to identify opportunities for innovation and bring about positive change that provides value to the MedImpact organization. Ensure that the IT division is adequately meeting the innovation needs of the SLT and both internal and external customers.* Responsible for training and supporting subordinate staff, and others in company on architecture, innovation, integration and interoperability strategies and their use. Develop and implement architecture standards necessary to ensure a rock solid technology infrastructure. A wide degree of creativity and latitude is expected.* Develop and manage department budget and staff to meet organization goals and objectives. Performs department staffing decisions (hiring, firing, performance evaluations, etc.). Provides technology career guidance and leadership to other managers in the IT division.* Be open to travel as needed 10% - 15% of the time.* Demonstrate ability to appear for work on time, follow directions from a supervisor, interact well with co-workers, understand and follow work rules and procedures, comply with corporate policies, goals and objectives, accept constructive criticism, establish goals and objectives, and exhibit initiative and commitment. Demonstrate ability to meet or exceed the competencies as listed on the attached sheet.**Supervisory Responsibilities** Manages assigned staff in the segment area. Responsible for the overall direction, coordination, and evaluation of the unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Supports and enforces all company policies and procedures in a fair and consistent manner, taking corrective action whenever necessary. **Client Responsibilities**This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.**Qualifications**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.**Education and/or Experience**BA/BS Degree or equivalent; plus 10 years' related experience; 10 years of SME in respective area(s); (or equivalent combination of education and experience); and 8 years supervisory experience; Supervisory experience may be substituted with 10 years of MedImpact experience plus an appropriate external leadership training program and internal mentorship with a seasoned leader at the Director level or above that must be completed within 12 months in new position.**Computer Skills**Basic programming and computer usage.**Certificates, Licenses, Registrations**Any software Architectural certificates preferred.**Other Skills and Abilities*** Technology experience with Web technologies (J2EE and .Net), middleware* and application server* Strong facilitation, negotiation and influencing skills, able to bring people together* Demonstrated understanding of business case analysis and ROI experience* Polished verbal and written communication skills* Proven experience interacting and presenting at the executive level* Demonstrated relationship building skills over an extended period of time* Prior success leading matrixed teams and partners (internal and external)* Proven capacity to handle ambiguity* Demonstrated ability to work in an ever changing environment* Proven technology knowledge, including applications, database, systems, networking, messaging, integration, interoperability and SDLC development methodologies* Ability to influence others, provide a balanced approach with sense of humor**Reasoning Ability** * Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.* Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.**Mathematical Skills*** Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.* Ability to comprehend and apply principles of advanced calculus, modern algebra, and advanced statistical theory.**Language Skills** * Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. * Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.**Competencies** #J-18808-Ljbffr
$131k-158k yearly est. 3d ago
Head of Enterprise Architecture & Innovation
Medimpact Healthcare Systems, Inc. 4.8
San Diego, CA jobs
A healthcare technology firm is seeking a senior leader for its Architecture and Innovation department. This role involves developing the vision and goals for innovation while managing relationships with partners and vendors. Candidates need extensive IT experience and strong leadership skills. The ideal candidate will possess a BA/BS or equivalent along with comprehensive technology knowledge and management experience. #J-18808-Ljbffr
$131k-158k yearly est. 3d ago
Director, PDM Infrastructure - Foster City
Gilead Sciences, Inc. 4.5
Foster City, CA jobs
United States - California - Foster City Manufacturing Operations & Supply Chain Regular KEY RESPONSIBILITIES Reporting to th e Senior Director , Pharmaceutical Development and Manufacturing (PDM) Operations Management , the Director , PDM Infrastructure will lead the team responsible for the key non-GMP systems that have an outsized impact on how we store, find and access non-GMP information in PDM. SharePoint ( G.Share ) and PDM apps like the PDM Team Rostering application ( G.Force ) will the initial areas of focus. PDM has generated a great deal of important non-GMP information ; being able to find and access such information easily and consistently across PDM will improve efficiency and speed . Success in this role depends on ongoing solicitation of feedback from PDM stakeholders and continuous improvement . FOCUS AREA S Lead the G.Share Sites and G.Share Business Apps teams Assess and prioritize current non-GMP infrastructure for knowledge sharing and identify areas for continuous improvement Serve as a member of the PDM Operations Management Leadership Team , connecting work that the PDM Infrastructure team does with the broader PDM Operations Management strategy Implement strategy and plan for enabling more efficient and consistent access to non-GMP information across PDM , making it easier and more efficient for PDM staff to get their work done Work effectively with partners in I T, with clearly defined roles & responsibilities. This role is not a technical systems role; it is the business side of information infrastructure and access BASIC QUALIFICATIONS: A degree in life sciences or a relevant business area with 12+ years of varied post-graduation experience in Pharmaceuticals, Biosciences or a related industry. Or MS with 10+ years of relevant experience. Or PhD with 8+ years of relevant experience. Strong business acumen, with demonstrated capability to translate information infrastructure to improved efficiency Strong experience with SharePoint and web-based information storage and access Demonstrated capability to navigate and lead in a highly networked environment and experienced with the required elevated level of influencing skills. Elevated communication skills, both written and oral. Strong presenter capable of engaging with, and facilitating conversations with, the senior leaders in the organization. Negotiation and conflict resolution skills. Experience developing, implementing, and executing strategic plans and objectives for departments, especially in a highly networked environment. Solid understanding of current industry trends. Experience leading a non-technical team that interfaces with technical teams Leadership qualities of the successful candidate include the following: collaboration, accountability, cross-functional engagement and influence, program management, strategic vision, goal setting and performance management. PREFERRED QUALIFICATIONS: Demonstrated capacity to understand complex problems and to implement solutions that are as simple as possible. Experience with knowledge management People Leader Accountabilities: Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams. Develop Talent - understand the skills, experience, aspirations and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop and realize their purpose. Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives, and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem. Job Requisition ID R0046747 Full Time/Part Time Full-Time Job Level Director #J-18808-Ljbffr
$165k-234k yearly est. 1d ago
Director of Health Information Management
Tal Healthcare 3.8
Amsterdam, NY jobs
Our client, a respected community hospital in upstate New York, is seeking a strategic and detail-oriented Director of Health Information Management (HIM). This leader will oversee the operations, compliance, and performance of the HIM department and medical coding function across the organization's inpatient and outpatient settings. This is an excellent opportunity to lead a high-impact department at a mission-driven hospital committed to patient care and operational excellence. Key Responsibilities Leadership & Strategy: Direct departmental operations, ensuring alignment with the organization's clinical, administrative, legal, and ethical standards. Establish and manage the HIM department's operational budget, goals, and objectives. Determine department structure and appropriate staffing levels; hire, train, and evaluate team members. Regulatory Compliance & Confidentiality: Implement and enforce policies to protect the confidentiality, integrity, and accessibility of health information in compliance with HIPAA and other regulations. Oversee the appropriate release of patient information per legal requirements. Technology & Innovation: Identify, evaluate, and implement technologies and systems to improve records management, data retention, and overall HIM operations. Medical Coding Oversight: Ensure the accuracy, timeliness, and compliance of all medical coding practices. Maintain adherence to regulatory, payer, and accreditation standards. Documentation & Reporting: Develop and analyze health records and indices required by licensing and accrediting agencies. Maintain current privacy consent forms, authorization documentation, and legal notices. Requirements Minimum: High school diploma/GED with 2 years of experience, Associate's degree, or Bachelor's degree Preferred: Master's degree 5 -10+ years of relevant experience in HIM 2 - 5+ years in a leadership or management role At least one of the following, current and in good standing): Certified Coding Specialist (CCS) - AHIMA, Certified Professional Coder (CPC) - AAPC, Registered Health Information Administrator (RHIA) - AHIMA, Registered Health Information Technician (RHIT) - AHIMA Strong leadership, communication, and decision-making skills In-depth knowledge of HIM regulations, best practices, and technologies Critical thinker with the ability to work independently and under pressure Strong commitment to maintaining privacy and compliance standards Salary: The posted range is not a guarantee. The actual salary will be based on qualifications, experience, and education and could fall outside of this range. Contact us for more information.
$117k-164k yearly est. 19h ago
Director, PDM Knowledge & Information Infrastructure
Gilead Sciences, Inc. 4.5
Foster City, CA jobs
A leading biotechnology firm in Foster City seeks a Director for PDM Infrastructure. This role involves managing information accessibility and leading teams to optimize non-GMP systems. Ideal candidates will have significant experience in life sciences, strong business acumen, and excellent leadership skills. A degree in life sciences or a related field is essential. This position offers opportunities to influence organizational strategies in a collaborative environment. #J-18808-Ljbffr
$134k-173k yearly est. 1d ago
Senior Manager, Contracts
Westchester Medical Center Health Network 4.5
Suffern, NY jobs
The Sr. Manager, Contracts collaborates with internal business personnel with respect to implementing contract terms upon full execution of agreement to facilitate operations, monitor contract term expirations, potential renewals, and anniversary dates. Responsibilities: • Responsible for drafting amendments and contracts. • Answer all incoming telephone calls and inquiries for legal department relating to contracts. • Assists with drafting physician agreements and clinical services agreements. • Obtains fair market value analysis assessments and review for market area. • Report status of current contract statuses and processes to senior management with respect to physician and clinical agreements. • Creates language standards and rules for existing and new contracts. • Serves as a liaison between internal and external parties during contract development and negotiation stages. • Drafts termination letters and breach notices. • Resolves any existing contract conflicts. • Acts as a liaison between Legal and Outside Counsel for all physician contracting arrangements. • Oversees physician payment process relating to: (i) Physician and Mid-levels Professional Development Allowances through Concur Solutions to ensure compliance with contract terms and travel and reimbursement policy; (ii) Medical Directorships; (iii) Physician Employment Agreement; (iv) Physician Services Arrangements; (v) Production Compensation; (vi) Quality Incentive Payments; (vii) Base Salary adjustments; and (viii) any other required contractual Physician payment all in accordance with contract terms. • Manages Contract Disbursement Coordinator Staff (1) daily for follow up and issuance of physician payments. • Serves as the go-to person for all physician related payments as it relates to the Western Region. • Acts as a liaison between WMC Attorneys and Senior Management for the Western Region. • Responsible for maintaining contact with Finance for all contract required and related payments for contractual payment obligations and timeliness. • Logs in and process all contract requests into contract log. • Prepares contract word versions and drafting package for every contract to WMC attorney for review. • Assists with execution of contracts on a daily basis and maintains appropriate contact with all internal departments for status inquiries on contracts. • Processes all legal invoices for payment and track costs of payments. • Onboards new employees to Department, as needed. • Performs other duties as assigned. Qualifications/Requirements: Experience: 5 years in contract management or related experience required. Education: Bachelor's degree required. Master's degree preferred.
$120k-168k yearly est. 3d ago
Senior Director, IT Product Management - SAP Platform
Exelixis, Inc. 4.9
Alameda, CA jobs
**SUMMARY/JOB PURPOSE (Basic purpose of the job):**The Senior Director IT Product Management, SAP Platform, will oversee and lead a portfolio of digital products critical to Exelixis's success and ambition to launch innovative medicines for patients. This role is pivotal in defining and driving the strategy, development, and operational excellence of our Enterprise Resource Planning ecosystem, ensuring alignment with business objectives and a strong focus on user experience and value delivery. Operating within a product-centric model, the Senior Director will be responsible for defining product roadmaps, fostering cross-functional collaboration, and leading agile product teams to deliver innovative and impactful digital solutions that accelerate drug discovery, development, and commercialization.**ESSENTIAL DUTIES/RESPONSIBILITIES:**Champion a user-centric design approach, leveraging user research, usability testing, and feedback loops to continuously improve the user experience and effectiveness of enterprise solutions across multiple enterprise products and business functions.Define and enforce all enterprise applications, feature releases and processes comply with relevant regulatory requirements (e.g., GxP, HIPAA, GDPR, SOX) and internal quality and security standards.Ensure that all product releases meet rigorous quality standards and compliance requirements. Partner with quality and compliance leaders to re-define and update standards as needed.**SUPERVISORY RESPONSIBILITIES:** **EDUCATION/EXPERIENCE/KNOWLEDGE & SKILLS:** **Education:** Bachelor's degree in related discipline and 15 years of related experience; or Master's degree in mathematics or statistics or engineering and 13 years of related experience.PhD degree in a related discipline and 12 years of related experience; or Equivalent combination of education and experience. **Experience/The Ideal Candidate will have:** Minimum of 10 years of experience supporting Enterprise IT enabling business functions.Minimum of 12+ years of progressive experience in IT, with at least 8+ years in a leadership role focused on enterprise applications or product management within the life science or pharmaceutical industry.Proven experience in leading product development teams in an agile/product-centric operating model is essential. Experience managing and implementing supply and demand planning solutions (e.g. Kinaxis) Experience with integration platforms, such as CPI (Cloud Platform Integration), Integration Suite or other similar middleware Experience with regulatory frameworks and compliance in a SOX and GxP environment including IT General Controls (ITGC) and Segregation of Duties (SoD).**Knowledge / Skills:** Exceptional leadership and team-building skills, with the ability to inspire and motivate diverse teams. Strong strategic thinking and problem-solving abilities, with a data-driven approach to decision-making. Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization. Solid technical acumen with the ability to understand complex IT architectures and development processes. Ability to manage multiple priorities in a fast-paced, dynamic environment. Every Exelixis employee is united in an ambitious cause: to launch innovative medicines that give patients and their families hope for the future. In this pursuit, we know our employees are our most valuable asset. After operating in the challenging biotech sector for 25 years, we have a proven track record of resiliency in the face of adversity. The success of our lead product has provided a solid commercial foundation allowing us to reinvigorate our research efforts, and grow our team in areas such as Drug Discovery, Clinical Development and Commercial. As we expand our global partnerships and further reinvest in R&D to help us discover the next breakthrough for difficult-to-treat cancers, we're seeking to add talented, dedicated employees to power our mission. Cancer is our cause. Make it yours, too. #J-18808-Ljbffr
$157k-211k yearly est. 2d ago
Head of Statistical Programming Standards and Infrastructure
Exelixis, Inc. 4.9
Alameda, CA jobs
A leading biotechnology firm in Alameda seeks a Director of Statistical Programming Standards & Infrastructure to lead development of programming standards and tools across studies. The role demands extensive experience in statistical programming, collaboration with various teams, and solid understanding of regulatory compliance. Candidates should possess a BS/BA and have a proven track record in enhancing efficiency in programming workflows. Competitive compensation package offered, including bonuses and comprehensive benefits. #J-18808-Ljbffr
$136k-174k yearly est. 4d ago
Project Manager
ICM Controls 4.3
Syracuse, NY jobs
This role is onsite at our Syracuse, NY Facility Pay expectation $110,000-$120,000 Scope: The Project Manager is responsible for leading and coordinating cross-functional projects across two primary domains: New Product Development (NPD) - Managing product introduction projects from concept through launch using a formal stage-gate process. Strategic Initiatives - Leading enterprise-level improvement initiatives focused on process optimization, technology enablement, and operational scalability. This role ensures projects are delivered on time, on budget, and within scope, while maintaining strong governance, stakeholder alignment, and execution discipline. The Project Manager is the owner of the project management framework and is accountable for enforcing gating rigor, cadence, and transparency. Core Responsibilities (Applicable to All Projects) Own and manage end-to-end project execution using a formal stage-gate / phase-gate methodology Develop and maintain detailed project plans, schedules, budgets, risk registers, and dependency maps Ensure cross-functional teams meet committed deliverables, timelines, and cost targets Proactively identify risks, constraints, and trade-offs; escalate issues with clear options and recommendations Facilitate bi-weekly Project Leadership Team (PLT) meetings, including: Progress reporting Gate readiness reviews Decision documentation and follow-up actions Prepare concise executive-level dashboards and gate review materials Enforce project governance, change control, and documentation standards Act as the central point of coordination across Engineering, Operations, Supply Chain, IT, Finance, Quality, and Commercial teams Drive accountability without direct authority through influence, structure, and clarity Responsibility Track #1: New Product Development (NPD) Lead new product introduction projects from ideation through commercialization Own the execution of the NPD gating process, including: Gate criteria definition and validation Readiness assessments Go / No-Go recommendations Coordinate activities across Engineering, Manufacturing, Supply Chain, Quality, Regulatory, Marketing, Product Management and Sales Ensure alignment between product design, manufacturability, cost targets, and launch timing Track and report: Development costs vs. budget Schedule adherence Resource utilization Support continuous improvement of the NPD process, tools, and governance model Own Post Launch tracking KPIs and metrics Responsibility Track #2: Strategic Initiatives (Enterprise Projects) Lead cross-functional strategic initiatives aimed at: Process standardization and optimization Digital transformation and IT system implementations Supply chain and Functional efficiency improvements Scalability and organizational effectiveness Translate strategic objectives into executable project plans with measurable outcomes Partner closely with functional leaders to define scope, success metrics, and implementation roadmaps Manage and coordinate external integrators, system implementers, and consulting partners, including: Scope definition and statement-of-work (SOW) alignment Timeline, milestone, and deliverable management Budget tracking and change-order control Performance monitoring against contractual commitments Act as the single point of accountability between internal teams and external partners to ensure alignment, clarity, and execution discipline Ensure external resources are effectively integrated into internal project teams and governance structures Proactively manage risks related to third-party dependencies, capacity constraints, and delivery quality Ensure initiatives deliver sustainable business value and are embedded into standard operating Partner closely with functional leaders to define scope, success metrics, and implementation roadmaps Ensure initiatives deliver sustainable business value and are embedded into standard operating processes Drive adoption, change management, and post-implementation stabilization Required Education and Experience: Bachelor's degree in Engineering, Business, Operations, or a related field 5-10 years of project management experience in a manufacturing, industrial, or technology-driven environment Demonstrated experience managing cross-functional, multi-disciplinary projects Strong familiarity with stage-gate / phase-gate project governance Proven ability to manage schedules, budgets, risks, and dependencies Advanced proficiency with project management tools (e.g., MS Project, Smartsheet, Jira, or equivalent) Project Management certification (PMP, Prince2, or equivalent) Experience with ERP, MES, or enterprise IT implementations Background in new product introduction within regulated or complex manufacturing environments Key Competencies Execution discipline and strong organizational skills Ability to influence without authority Structured problem-solving and decision framing Clear, concise executive communication Comfort operating in ambiguity and managing competing priorities Strong facilitation and meeting leadership skills ICM provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, familial status, and gender expression. In addition to federal law requirements, ICM complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$110k-120k yearly 4d ago
Executive Director, Head of Information Technology, Japan
Revolution Medicines 4.6
Redwood City, CA jobs
Revolution Medicines is a clinical-stage precision oncology company focused on developing novel targeted therapies to inhibit frontier targets in RAS-addicted cancers. The company's R&D pipeline comprises RAS(ON) Inhibitors designed to suppress diverse oncogenic variants of RAS proteins, and RAS Companion Inhibitors for use in combination treatment strategies. As a new member of the Revolution Medicines team, you will join other outstanding Revolutionaries in a tireless commitment to patients with cancers harboring mutations in the RAS signaling pathway. The Opportunity: We are seeking an experienced IT Leader to establish and oversee the set up and execution of all aspects of IT operations in Japan. This role will serve as the primary technology partner for business functions in Japan, also acting as the bridge between local stakeholders and global Information Sciences (IS) and Information Technology (IT) teams ensuring that IS/IT needs are met in alignment with global platforms, delivering end-to-end solutions for local implementation while driving operational excellence in IS/IT services. This leader may also help build and scale the IT function to other countries in the Asia Pacific region through a balanced model of internal team development and strategic vendor partnerships to deliver agile, high-quality support across the region. Reporting directly to the President & Representative Director, Japan, this individual will collaborate closely with country and regional leaders as well as global Information Sciences and Information Technology (IS/IT) partners. The role also dotted-line reports to the VP, Commercial & Medical Affairs Information Systems. The position requires versatility-balancing the establishment of local capabilities with the development of scalable solutions that integrate seamlessly into global frameworks. Commercial and Medical Affairs Systems Serve as the primary liaison between Japan and global Information Systems teams, fostering cross-functional collaboration while maintaining data governance and separation of processes. Partner with business leaders to develop prioritized roadmaps and capture requirements, ensuring alignment with global IS/IT platform roadmaps while tailoring solutions to country/regional needs. Act as an effective liaison by proactively communicating priority needs for the APAC/Japan region and working closely with other regions to align on shared priorities, expectations, and consistent working norms. Support rollout, localization, and adoption of global platforms (e.g., CRM, digital engagement, Omnichannel marketing, medical information, medical content management, field engagement tools). Partner with local Commercial, Supply Chain and Quality teams to ensure IS/IT systems supporting product distribution, logistics, and product release operate reliably and comply with local regulatory standards. Oversee localization and validation of IS/IT systems to meet Japan-specific business and regulatory needs, including language, documentation, and integration with local platforms. Provide Tier 1-2 application support in partnership with global support teams, ensuring seamless end-to-end service delivery. Lead change management for new IS/IT systems, including user testing, training, communications, and stakeholder alignment to ensure successful adoption and continuous improvement. Information Technology and Security Establish and manage relationships with local managed service providers and vendors. Collaborate with global IT infrastructure teams to ensure reliable and secure delivery of core IT services (network, hardware, collaboration platforms, endpoint management). Oversee system enhancements, integrations, and facilitate compliance with Japanese data production and pharmaceutical regulations, including pharmacovigilance, promotional review, and data privacy (APPI, PMD Act). Manage onboarding and offboarding processes, ensuring timely provisioning/deprovisioning of accounts and devices aligned with local and global IT policies and security standards. Ensure adherence to global IT service management and change control processes, including incident, request, and problem management, while coordinating escalations with global support teams. Partner with global Information Security teams to ensure adherence to enterprise security standards, policies, and regulatory requirements. Lead Japan-specific implementation and oversight of security controls-including identity and access management, data protection, compliance monitoring, cybersecurity training, audits, and incident response coordination with global security operations. R&D Systems: Partner with global R&D IS to enable secure access to research and clinical platforms in compliance with regulatory requirements (GxP, CTMS, EDC, RIM, eCTD, PV safety database, etc). Required Skills, Experience and Education: Bachelor's degree (or equivalent). Minimum of 12 years of experience delivering technology services and support, including Commercial systems. At least 5 years of experience leading Japan IT activities within a life sciences organization. Proven leadership experience building and scaling IT teams in emerging country operations, including recruitment, performance management, and fostering a culture of accountability and continuous improvement. Hands-on knowledge of IT infrastructure, end-user services, and cybersecurity practices. Strong understanding of Commercial data ecosystems (CRM, digital engagement, social, and third-party sources) and their integration across platforms. Knowledge of master data management (MDM), data warehousing principles and technologies, and enterprise analytics environments (e.g., Databricks, Snowflake), supporting Commercial and Medical insights. In-depth knowledge of GxP systems, regulatory, compliance, and data privacy frameworks and processes. Experienced in leading organizational change for IT initiatives, driving user adoption through clear communication, stakeholder alignment, and compelling storytelling. Collaborative and effective in building rapport across global, regional, local, and functional teams. Comfortable with ambiguity and skilled at defining operating models, processes, and roles while simultaneously implementing capabilities. Preferred Skills: Experience supporting pre-commercial or commercial launches in pharma strongly preferred. Familiarity with Omnichannel principles and technology platforms in life sciences. Experience with an Oncology launch is desired. Revolution Medicines takes protection and security of personal data very seriously and respects your right to privacy while using our website and when contacting us by email or phone. We will only collect, process and use any personal data that you provide to us in accordance with our CCPA Notice and . For additional information, please contact privacy@revmed.com.
$166k-255k yearly est. Auto-Apply 4d ago
IT - Project Manager III (Non-Clinical Applications)
Emory Healthcare/Emory University 4.3
Senior information technology manager job at Emory Healthcare
**Be inspired. Be rewarded. Belong. At Emory Healthcare.** At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: + Comprehensive health benefits that start day 1 + Student Loan Repayment Assistance & Reimbursement Programs + Family-focused benefits + Wellness incentives + Ongoing mentorship, _development,_ and leadership programs + And more Remote -- Applicants residing in or able to relocate to the following states are eligible for hire: Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Wisconsin **Description** We are seeking an experienced and dynamic IT Project Manager to lead the planning, execution, and delivery of non-clinical application projects across our organization. This role focuses on enterprise systems such as HR, Finance, Supply Chain, Facilities, and other administrative applications that support the business side of healthcare operations. The IT Project Manager will ensure projects are delivered on time, within scope, and aligned with organizational goals. This individual will be leading IT application integrations, implementations, and/or upgrades for a large complex Healthcare IT organization, and ideally will have similar experience. Examples of some of the technology streams this IT PM will support include but may not be limited to: UKG Time Tracking and Scheduling, OnBase Document Management Solution, Supply Chain and Accounts Payable, Archive and Decommissions, Public Safety (Duress, Badging/Access Control, Video Surveillance, Weapons Detection, Facial Recognition, Visitor Management), and RTLS. **RESPONSIBILITIES:** + Coordinates, plans, supports, and executes enterprise-wide IT projects. + Provides strategic input for project plan development, budget, and scope. + Manages the Project Management Life Cycle from beginning to end and establishes cohesion for achieving multi-disciplinary stakeholder and project team buy-in. + Applies industry-accepted methodologies (i.e., Project Management Institute [PMI]) to ensure adherence to project management standards and requirements and to provide stakeholders with continual reports on project progress and performance. Assists and supports Project Management Office (PMO) employees. + Performs project management research to improve and refine skills and to identify trends and best practices for improving PMO performance. + Meets with stakeholders to validate business cases and to gather facts for establishing and gaining agreement on project charters. + Creates project charters and analyzes business cases to validate and clarify issues, justify use of project resources and to anticipate risks. + Consults with project sponsors to clarify project directives, scopes, deliverables, and timelines and to analyze risk. + Conducts bid sessions and/or vendor RFP efforts to select and manage suppliers and supplier payments. + Applies PM tools and methodologies to ensure project milestones are achieved and scope is maintained. + Observes project team dynamics to ensure effective team member synergies and to resolve issues. + Creates progressive project milestones for facilitating smaller-scale achievements and to motivate the project team. + Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. + Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and to track activities and variances. + Performs assessments throughout projects to identify risks and potential impact and to develop response strategies for managing and mitigating risk factors. + Closes project contracts to validate supplier statements of work (SOWs) and verify deliverables. + Conducts project management research and studies trends and developments under the direction of the PMO Director to support PMO team members and industry colleagues. + Determine project goals and priorities in consultation with Governance committees, CIO, EHCIS Directors and Managers, LITS Directors, Vendors or other key stakeholders. + Assist in selecting project team members. + Review quality of work and manage the integration of team members work. + Provide performance input to the team members functional manager. + Manage and communicate a clear vision of the projects objectives and motivate the project team to achieve them. + Coordinate the activities of the team(s) to meet project milestones. + Compile a complete and accurate estimate of the project(s). + Prepare a project plan and obtain the appropriate approvals. + Analyze risks, establish contingency plans and identify trigger events and responsibility for initiating mitigation action with stakeholders. + Proactively identify changes in work scope and ensure appropriate planning measures are taken with internal and external customers to reassess and amend the scope of work requirement, budget, and/or timeline. + Track and report on the progress of plan, cost, schedule, and scope changes. **PREFERRED QUALIFICATIONS:** + PMP + Large scale Healthcare IT Project Management experience for non-clinical applications **MINIMUM QUALIFICATIONS:** + Bachelor's degree in IT or related field preferred. PMP or ITIL certification preferred. + 6-8 years experience in using formal project management methodology, techniques and tools required. + Demonstrated experience in managing multiple concurrent large or complex projects. + Combination of education and experience may be considered in lieu of degree. + Demonstrated expertise in creating and maintaining project deliverables: project charter, project plan, status reports, estimates, communication plan, reports, risk management plan, budget, schedule and milestone/deliverable charts. + Demonstrated experience in managing issues, scope, and quality while bringing projects to successful completion within the cost and time requirements. + Proficiency with project management software tools such as Microsoft Project. + Demonstrated expertise in team building and leading teams. **Additional Details** Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at *************************** . Please note that one week's advance notice is preferred. **Connect With Us!** Connect with us for general consideration! **Division** _Emory Healthcare Inc._ **Campus Location** _Atlanta, GA, 30345_ **Campus Location** _US-GA-Atlanta_ **Department** _EHI_DIG Digital Operations_ **Job Type** _Regular Full-Time_ **Job Number** _157150_ **Job Category** _Information Technology_ **Schedule** _8a-5p_ **Standard Hours** _40 Hours_ **Hourly Minimum** _USD $47.50/Hr._ **Hourly Midpoint** _USD $59.01/Hr._ Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.
$47.5-59 hourly 54d ago