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Escalation engineer vs computer engineer

The differences between escalation engineers and computer engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an escalation engineer and a computer engineer. Additionally, an escalation engineer has an average salary of $109,368, which is higher than the $96,805 average annual salary of a computer engineer.

The top three skills for an escalation engineer include cloud, azure and linux. The most important skills for a computer engineer are python, software development, and java.

Escalation engineer vs computer engineer overview

Escalation EngineerComputer Engineer
Yearly salary$109,368$96,805
Hourly rate$52.58$46.54
Growth rate5%10%
Number of jobs53,911126,709
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 66%
Average age4342
Years of experience22

What does an escalation engineer do?

The escalation engineer is the person who takes charge of a network system that experiences high levels of activities at peak times. Congested networks may result in problems and delays, in which the escalation engineer resolves issues related to increased activity on a given network. The escalation engineer collects information, analyzes data, and generates reports and recommendations to improve the system better. The smooth flow of activities in a hectic environment often rests on a few people, including the escalation engineer.

What does a computer engineer do?

A computer engineer is someone who examines, designs, and manages computer hardware and software systems. He/She or she helps in solving issues or any concerns that may occur with the computer's hardware and software as well as assists in the innovation of computer technology. Computer engineers are responsible for computer hardware design, development, research, and test computer systems. They examine components like circuit boards, processors, memory devices, routers, and networks. While, those working with the computer software are in charge of the development, design, and administration of software programs.

Escalation engineer vs computer engineer salary

Escalation engineers and computer engineers have different pay scales, as shown below.

Escalation EngineerComputer Engineer
Average salary$109,368$96,805
Salary rangeBetween $80,000 And $148,000Between $70,000 And $132,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateWashingtonCalifornia
Best paying companyMetaWaymo
Best paying industryTechnologyFinance

Differences between escalation engineer and computer engineer education

There are a few differences between an escalation engineer and a computer engineer in terms of educational background:

Escalation EngineerComputer Engineer
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 66%
Most common majorComputer ScienceComputer Engineering
Most common collegeMassachusetts Institute of TechnologyHarvard University

Escalation engineer vs computer engineer demographics

Here are the differences between escalation engineers' and computer engineers' demographics:

Escalation EngineerComputer Engineer
Average age4342
Gender ratioMale, 91.7% Female, 8.3%Male, 86.3% Female, 13.7%
Race ratioBlack or African American, 8.0% Unknown, 5.0% Hispanic or Latino, 11.8% Asian, 13.2% White, 61.7% American Indian and Alaska Native, 0.3%Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 15.0% White, 53.5% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between escalation engineer and computer engineer duties and responsibilities

Escalation engineer example responsibilities.

  • Create Powershell and PowerCli scripts to automate tasks for maintaining and troubleshooting the ESXi hosts.
  • Manage VDI environment, configure XD (pervasive desktop) vs XA (non-pervasive laptop) environments.
  • Maintain, monitor, manage and right size the VM environment using industry virtualization tools on a daily basis.
  • Deploy DDC and provisioning services, as well as deployed VDI.
  • Maintain department's FTP site.
  • Reset user roaming profiles on windows 2008 R2.
  • Show more

Computer engineer example responsibilities.

  • Manage electronic files using the PDM system.
  • Script VBA to automate the creation of installation documents.
  • Manage DNS and Kerberos infrastructure services for the computing center.
  • Manage and design UAT tests for new software release, delegate out tasks, and report results back to QA department.
  • Manage automation jobs within Jenkins.
  • Manage collaborative CSV documentation efforts using Microsoft SharePoint.
  • Show more

Escalation engineer vs computer engineer skills

Common escalation engineer skills
  • Cloud, 10%
  • Azure, 7%
  • Linux, 5%
  • Java, 4%
  • Troubleshoot, 4%
  • Analyze Problems, 4%
Common computer engineer skills
  • Python, 15%
  • Software Development, 8%
  • Java, 6%
  • Linux, 6%
  • C, 5%
  • C++, 5%

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