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The differences between escalation engineers and network administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an escalation engineer and a network administrator. Additionally, an escalation engineer has an average salary of $109,368, which is higher than the $71,357 average annual salary of a network administrator.
The top three skills for an escalation engineer include cloud, azure and linux. The most important skills for a network administrator are switches, windows server, and troubleshoot.
| Escalation Engineer | Network Administrator | |
| Yearly salary | $109,368 | $71,357 |
| Hourly rate | $52.58 | $34.31 |
| Growth rate | 5% | 5% |
| Number of jobs | 53,911 | 106,886 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 55% |
| Average age | 43 | 43 |
| Years of experience | 2 | 2 |
The escalation engineer is the person who takes charge of a network system that experiences high levels of activities at peak times. Congested networks may result in problems and delays, in which the escalation engineer resolves issues related to increased activity on a given network. The escalation engineer collects information, analyzes data, and generates reports and recommendations to improve the system better. The smooth flow of activities in a hectic environment often rests on a few people, including the escalation engineer.
A network administrator is responsible for managing an organization's computer systems, ensuring its smooth operations and highest efficiency. Network administrators' duties include inspecting network malfunctions, troubleshooting unresponsive programs, improving system processes, analyzing client's specifications, upgrading existing applications, coordinating with the technology department, and creating a report of network issues resolutions. A network administrator should display a strong command of programming languages. Extensive knowledge in the technology industry and analytical and problem-solving skills to manage network problems immediately is also necessary.
Escalation engineers and network administrators have different pay scales, as shown below.
| Escalation Engineer | Network Administrator | |
| Average salary | $109,368 | $71,357 |
| Salary range | Between $80,000 And $148,000 | Between $56,000 And $90,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Washington | Washington |
| Best paying company | Meta | |
| Best paying industry | Technology | Finance |
There are a few differences between an escalation engineer and a network administrator in terms of educational background:
| Escalation Engineer | Network Administrator | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 55% |
| Most common major | Computer Science | Computer Science |
| Most common college | Massachusetts Institute of Technology | Massachusetts Institute of Technology |
Here are the differences between escalation engineers' and network administrators' demographics:
| Escalation Engineer | Network Administrator | |
| Average age | 43 | 43 |
| Gender ratio | Male, 91.7% Female, 8.3% | Male, 88.6% Female, 11.4% |
| Race ratio | Black or African American, 8.0% Unknown, 5.0% Hispanic or Latino, 11.8% Asian, 13.2% White, 61.7% American Indian and Alaska Native, 0.3% | Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 9.6% White, 63.7% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 9% | 9% |