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Escalation engineer vs network engineer

The differences between escalation engineers and network engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an escalation engineer and a network engineer. Additionally, an escalation engineer has an average salary of $109,368, which is higher than the $83,557 average annual salary of a network engineer.

The top three skills for an escalation engineer include cloud, azure and linux. The most important skills for a network engineer are switches, troubleshoot, and network infrastructure.

Escalation engineer vs network engineer overview

Escalation EngineerNetwork Engineer
Yearly salary$109,368$83,557
Hourly rate$52.58$40.17
Growth rate5%5%
Number of jobs53,91172,346
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 62%
Average age4343
Years of experience22

What does an escalation engineer do?

The escalation engineer is the person who takes charge of a network system that experiences high levels of activities at peak times. Congested networks may result in problems and delays, in which the escalation engineer resolves issues related to increased activity on a given network. The escalation engineer collects information, analyzes data, and generates reports and recommendations to improve the system better. The smooth flow of activities in a hectic environment often rests on a few people, including the escalation engineer.

What does a network engineer do?

A network engineer is responsible for managing a network system, monitoring its performance, and upgrading its features to optimize performance and boost efficiency. Network engineers also create new systems, designing them based on clients' specifications and business needs. They also check network defects, perform troubleshooting, improve data security systems, and install security updates. A network engineer must have excellent knowledge of the technology industry, as well as a broad understanding of system codes, programming languages, and network configurations.

Escalation engineer vs network engineer salary

Escalation engineers and network engineers have different pay scales, as shown below.

Escalation EngineerNetwork Engineer
Average salary$109,368$83,557
Salary rangeBetween $80,000 And $148,000Between $62,000 And $111,000
Highest paying CitySan Francisco, CAMenlo Park, CA
Highest paying stateWashingtonCalifornia
Best paying companyMetaThe Citadel
Best paying industryTechnologyTechnology

Differences between escalation engineer and network engineer education

There are a few differences between an escalation engineer and a network engineer in terms of educational background:

Escalation EngineerNetwork Engineer
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 62%
Most common majorComputer ScienceElectrical Engineering
Most common collegeMassachusetts Institute of TechnologyCalifornia State University - Long Beach

Escalation engineer vs network engineer demographics

Here are the differences between escalation engineers' and network engineers' demographics:

Escalation EngineerNetwork Engineer
Average age4343
Gender ratioMale, 91.7% Female, 8.3%Male, 90.6% Female, 9.4%
Race ratioBlack or African American, 8.0% Unknown, 5.0% Hispanic or Latino, 11.8% Asian, 13.2% White, 61.7% American Indian and Alaska Native, 0.3%Black or African American, 7.9% Unknown, 5.0% Hispanic or Latino, 11.6% Asian, 13.7% White, 61.5% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between escalation engineer and network engineer duties and responsibilities

Escalation engineer example responsibilities.

  • Create Powershell and PowerCli scripts to automate tasks for maintaining and troubleshooting the ESXi hosts.
  • Manage VDI environment, configure XD (pervasive desktop) vs XA (non-pervasive laptop) environments.
  • Maintain, monitor, manage and right size the VM environment using industry virtualization tools on a daily basis.
  • Deploy DDC and provisioning services, as well as deployed VDI.
  • Maintain department's FTP site.
  • Reset user roaming profiles on windows 2008 R2.
  • Show more

Network engineer example responsibilities.

  • Manage UCCE deployments which include CUCM, IPIVR, CVP , 3rd party reporting and CUIC.
  • Manage UNIX's projects to meet project dateline while solving daily network crisis.
  • Perform the tasks of designing, implementing, supporting, and managing networking and telecommunication infrastructure.
  • Manage all domain registrations, SSL certificate management.
  • Create locally manage and centrally manage gateways on checkpoint firewall.
  • Manage and administrate security policy and procedures for all VPN network connectivity and accounts.
  • Show more

Escalation engineer vs network engineer skills

Common escalation engineer skills
  • Cloud, 10%
  • Azure, 7%
  • Linux, 5%
  • Java, 4%
  • Troubleshoot, 4%
  • Analyze Problems, 4%
Common network engineer skills
  • Switches, 7%
  • Troubleshoot, 5%
  • Network Infrastructure, 4%
  • BGP, 4%
  • OSPF, 4%
  • Lan Wan, 4%

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